Insurance Coordinator Jobs in Bahrain
302 Jobs Found
<p>The Risk and Compliance Officer is responsible for designing and implementing processes that minimize the potential organizational risk in order to achieve sustainable benefits across all the Company's activities, identify and analyze risks to minimize the negative impacts caused by them, in addition to monitoring the Company's compliance with the laws, regulations and policies of the Central Bank of Bahrain at all times.</p><p>Duties and Responsibilities:</p><ul><li>Develop Risk Management and Compliance policies and strategies.</li><li>Supervise and update internal procedures.</li><li>Develop the internal compliance framework.</li><li>Prepare compliance assessment questionnaires.</li><li>Promote risk awareness throughout the Company.</li><li>Prepare risk reports for the Chief Executive Officer and Board of Directors.</li><li>Maintain effective relationships with department managers.</li><li>Oversee contract and product reviews.</li><li>Ensure compliance of policies and procedures.</li><li>Develop the annual Compliance Assessment Program.</li><li>Review compliance monitoring systems.</li><li>Ensure compliance with Central Bank of Bahrain regulations.</li><li>Review internal and external audit reports.</li><li>Monitor and document regulatory requirements.</li><li>Identify business risks.</li><li>Analyze identified risks.</li><li>Assess risk severity and impact.</li><li>Select appropriate risk management methods.</li><li>Ensure legal compliance with the Enterprise Risk Management Framework.</li><li>Review and update the Credit Policy.</li><li>Monitor new products and services.</li><li>Implement approved risk assessment models.</li><li>Review contracts with external parties.</li><li>Recommend system and process improvements.</li><li>Promote risk awareness.</li><li>Coordinate risk management communications.</li><li>Supervise customer complaint handling.</li><li>Perform any other assigned duties.</li></ul><p><strong>Desired Candidate Profile</strong></p><p>Bachelor's Degree in Banking and Finance, Business Administration, Accounting, or equivalent. Master's Degree preferred. Professional certification in Risk Management and Compliance. Minimum Three years Ability to communicate with senior officials. Sound judgment. Consultation skills. Ability and Flexibility in resolving issues. Ability to distinguish between rights and responsibilities. Delegation and motivational skills. Proficiency in Arabic and English. Computer proficiency. Strong leadership. Analytical and problem-solving skills.</p>
<p>Conduct outdoor sales activities to promote and sell our telecom products and services. Identify and approach potential customers in various outdoor locations. Build and maintain strong relationships with customers to ensure customer satisfaction and loyalty. Deliver compelling product demonstrations and presentations to showcase the features and benefits of our offerings. Achieve and exceed assigned sales targets and objectives.</p><p><strong>Desired Candidate Profile</strong></p><p>Diploma, Secondary School or equivalent Minimum of 2 years of proven success in sales, preferably outdoor in the telecom. Familiar with telecom products and services.</p>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
Job Description<br><p><strong>VAM Systems </strong>is currently looking for <strong>IT Infrastructure Administrator </strong>for our<strong> Bahrain </strong>operations with the following skillsets & terms and conditions:</p><br><p><strong>Certification: MCSE and CCNA</strong></p><br><p><strong>Responsibilities for Desktop, Servers & Network Administrator:</strong></p><br><ul><li>Fully support, configure, maintain and upgrade Organization’s networks, servers and Desktop.</li><li>Oversee installation, configuration, maintenance, and troubleshooting of end user workstation hardware, software, security and peripheral devices.</li><li>Responsible for the maintenance, configuration, and reliable operation of computer systems, network servers, and virtualization</li><li><strong>Responsible for the maintenance, configuration, and reliable operation of Microsoft Windows and Exchange Servers.</strong></li><li>Install and upgrade computer components and software, manage virtual servers, and integrate automation processes</li><li>Troubleshoot hardware and software errors by running diagnostics, documenting problems and resolutions, prioritizing problems, and assessing impact of issues</li><li>Provide documentation and technical specifications to IT staff for planning and implementing new or upgrades of IT infrastructure</li><li>Perform or delegate regular backup operations and implement appropriate processes for data protection, disaster recovery, and failover procedures</li><li>Lead desktop and helpdesk support efforts, making sure all desktop applications, workstations, and related equipment problems are resolved in a timely manner with limited disruptions</li><li>Manages servers to include DNS, DHCP, AD, WDS, backup file servers, FTP, SFTP and print servers.</li><li>Manages network Devices Switch, Router, Firewall etc.</li><li>Monitors network and server data flow, performance and security using a variety of evaluation tools; analyzes data flow patterns; checks network logs to detect intruders; writes scripts to support network monitoring and administration tasks.</li><li>Performs necessary network upgrades, tests hardware and software to ensure optimal network functionality.</li><li>Monitor network performance (availability, utilization, throughput, goodput, and latency) and test for weaknesses</li><li>Manages security solutions to include firewalls, DLP, anti-virus, anti-spam, anti-malware, and content filtering products; provides security and control measures across multiple computer platforms.</li><li>Ensure network security and connectivity.</li></ul><p><strong>Terms and conditions</strong></p><br><p><strong>Joining time frame: (15 - 30 days)</strong></p><br><br><br> </div>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>The Risk Officer is a critical role within our cryptocurrency exchange in Bahrain. You will be responsible for developing, implementing, and monitoring the exchange's comprehensive risk management framework. This role requires a deep understanding of cryptocurrency markets, regulatory requirements, and risk management best practices to ensure our operations remain secure, compliant, and resilient.</p><p>Core Responsibilities</p><ul><li>Framework Development: Design, implement, and maintain a comprehensive risk management framework addressing market, credit, operational, cybersecurity, AML/CFT, and regulatory risks.</li><li>Risk Assessment: Proactively identify and assess potential risks across trading, custody, compliance, technology, and operations using quantitative and qualitative methods.</li><li>Mitigation & Controls: Develop and implement risk mitigation strategies, policies, and controls relating to KYC/AML, transaction monitoring, cybersecurity, and data privacy.</li><li>Monitoring & Reporting: Track Key Risk Indicators (KRIs) against risk appetite and provide regular risk profile reports to senior management and the board.</li><li>Regulatory Compliance: Stay abreast of evolving local (Bahrain/CBB) and international cryptocurrency regulations, ensuring full framework alignment.</li><li>Cybersecurity & AML Collaboration: Partner closely with IT security to mitigate cyber threats (hacking, phishing) and collaborate with the compliance team on robust AML/CFT programs.</li><li>Incident Management: Design incident response plans, manage risk events, and conduct post-incident reviews to drive continuous improvement.</li><li>Culture & Training: Promote a strong internal risk culture by delivering training and awareness programs to employees across all departments.</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Education: Bachelor s degree in Finance, Risk Management, Business Administration, or a related field. Master s degree or professional certifications (FRM, APRM, PRM) preferred.</li><li>Experience: Minimum of 5 7 years in risk management, preferably within financial services. Experience in cryptocurrency or fintech sectors is highly desirable. CBB Approved is desired for the role.</li><li>Domain Knowledge: Deep understanding of cryptocurrency markets, blockchain technology, associated risks, and relevant regulatory/AML frameworks.</li><li>Framework Expertise: Proven experience developing and implementing corporate risk methodologies and controls.</li><li>Soft Skills: Strong analytical problem-solving skills, excellent cross-functional communication, independent work ethic, and high ethical standards.</li></ul><p>Preferred Skills</p><ul><li>Hands-on experience with specialized risk management software and tools.</li><li>Proficiency in data analytics and data visualization techniques.</li><li>Familiarity with global cybersecurity best practices.</li><li>Arabic language proficiency is a strong asset.</li></ul><p></p></section>
<p><h4>Role summary</h4>
<p>The Safety Officer is responsible for implementing and monitoring health, safety, and environmental policies across project sites to ensure compliance with company standards and local regulations. The role focuses on identifying workplace hazards, promoting a strong safety culture, conducting inspections and investigations, and ensuring a safe working environment for all employees and contractors.</p>
<h4>Key responsibilities</h4>
<ul>
<li>Conduct regular site inspections to identify unsafe conditions, unsafe acts, and potential hazards.</li>
<li>Ensure compliance with company HSE policies, procedures, and legal requirements.</li>
<li>Investigate accidents, incidents, near misses, and injuries, and prepare detailed reports with corrective and preventive actions.</li>
<li>Maintain records and statistics related to occupational injuries, accidents, and safety performance.</li>
<li>Monitor the availability, condition, and maintenance of fire prevention systems, firefighting equipment, and emergency response facilities.</li>
<li>Conduct periodic inspections of safety equipment and maintain inspection records.</li>
<li>Perform risk assessments and recommend appropriate control measures to eliminate or minimize workplace hazards.</li>
<li>Ensure proper selection and use of personal protective equipment (PPE).</li>
<li>Deliver safety inductions, toolbox talks, awareness campaigns, and training programs to promote a positive safety culture.</li>
<li>Develop and implement annual safety awareness plans, including seminars, workshops, posters, and safety communications.</li>
<li>Participate in occupational health and safety committee meetings.</li>
<li>Provide guidance and advice on HSE matters to employees, supervisors, and management.</li>
<li>Monitor compliance with environmental and occupational health requirements on project sites.</li>
<li>Assist in emergency preparedness and response planning.</li>
</ul>
<h4>Qualifications & skills</h4>
<ul>
<li>NEBOSH Level 3 Certification or equivalent recognized safety qualification.</li>
<li>Academic qualifications relevant to occupational health, safety, environmental management, engineering, or a related field.</li>
<li>Certification and competencies approved by relevant labor and regulatory authorities where applicable.</li>
<li>Strong knowledge of Bahrain labor laws and occupational health and safety regulations.</li>
<li>Minimum 3 years of HSE experience within the construction industry.</li>
<li>Experience working on construction sites with exposure to high-risk activities.</li>
<li>Proven experience in conducting inspections, investigations, and risk assessments.</li>
<li>Strong knowledge of occupational health and safety principles and practices.</li>
<li>Familiarity with hazards related to construction activities, including fire, electrical, noise, radiation, manual handling, and hazardous substances.</li>
<li>Knowledge of ISO 14001 Environmental Management Systems and OHSAS 18001 / ISO 45001 Occupational Health & Safety Management Systems.</li>
<li>Ability to conduct risk assessments and develop mitigation measures.</li>
<li>Strong analytical and reporting skills with the ability to compile and interpret safety statistics.</li>
<li>Excellent communication, presentation, and training skills.</li>
<li>Strong attention to detail and problem-solving abilities.</li>
<li>Proficient in preparing reports, safety documentation, and records.</li>
</ul></p><p></p>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Responsibilities and essential job functions include but are not limited to the following: Assist supervisors with management issues and Heartist development Attend professional conferences and professional development seminars Accommodate VIP guest preferences and special requests Maintain warrantees and service agreements on all equipment, work with engineering to resolve any malfunctions and initiate repair. Review hotel occupancy forecasts and recreation schedules Assist with guest relations and scheduling when necessary Handle emergency situations with urgency and discretion Assign job tasks to recreation personnel as suited to their position and ability Implement and ensure correct records of all recreation promotions, analyze the results, and establish action plans to improve marketing strategy Check that all areas of the recreation are set as per the standard operating manual Evaluate operations and procedures and implement improvements Ensure that inventories are conducted regularly and accurately for all retail, professional products and expendable items. Efficiently manage retail inventories and stock keeping units movement Generate monthly and quarterly performance projections by stock keeping units as well as promotional activities Address all damages and repairs Maintain a clean and well organized back stock area Maximize inventory turns on all stock keeping units</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Previous 2-3 years of experience in a 5-star hotel Excellent communication and organizational skills Strong interpersonal and problem solving abilities Highly responsible & reliable Ability to focus attention on guest needs, remaining calm and courteous at all times.</p><p></p></section>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span><br>Description for Internal Candidates<br>Description for Internal Candidates<br>POSITION SUMMARY<br>This position reports to the Director of Sales and Distribution. He/she performs daily quality checks, ensures that all tasks are performed to The Ritz-Carlton standards. He/she is involved in scheduling and small projects to enhance Sales & Marketing services. Manage mini hotel inventory and ensure rate and market code accuracy in MARSHA and OPERA / Power of M. Submit reports outlining group performance for past, present, and future groups, focusing on groups past and approaching their cut-off dates. Process billing, room blocking, and other reservation tasks for groups. Ensure optimum service to bookers, guests, meeting planners, and other departments.<br>RESPONSIBILITIES<br>The primary responsibilities of the role include: <br>Sales & Marketing<br>Provide administrative support for the Sales Executives, Sales Managers, Director of Business Travel, Director of (Segment) Sales, and Director of Sales and Distribution.<br>Filing system must be accessible and accurate at all times.<br>To have a tracing system for follow-up work by the sales personnel you are assigned to.<br>Department’s policies and procedures, training and development manuals, and relevant sales and marketing reports.<br>Minute meetings, transcribe and distribute to all relevant parties.<br>Retrieve and deliver departmental mail.<br>Highest level of phone responsiveness within the department. Phone coverage must be available from 09:00 to 17:00 hours.<br>Assist in the preparation of the hotel’s month – end report and annual budget.<br>Participate in daily Sales Line-up, weekly Sales Meeting, and other business-related meetings and functions.<br>Availability and storage of sales – related collateral.<br>Reservations<br>Ensures that all reservations are handled according to Ritz Carlton Brand Standards.<br>Handles reservation requests received in an accurate, complete and timely manner.<br>Has full knowledge of FIT reservations and able to handle ERS and Wholesale reservations and assists in these areas when needed<br>Ensures that guest and blocks profiles are linked to the reservation.<br>Ensures 100% accuracy of Market Segmentation in groups<br>Ensures that all amendments and changes are updated in the system.<br>Notes and follows up on guest preferences and special requests. <br>Monitors group activity with Reservation Manager, Revenue Manager, Director of Sales and Dir of CCS.<br>Communication<br>Ensures that all pertinent information is provided to bookers, guests and sales managers and all special requests are communicated to the CCS manager and Front office.<br>Ensures all group requirements are entered completely and accurately. <br>Maintains confidentiality of all guest information.<br>Maintains complete knowledge of upcoming and in-house groups and communicates any necessary information<br>Communicates status of groups – groups approaching cut-offs and full blocks to Revenue manager & meeting planers.<br>Attends daily line-ups and communicate all challenges and successes with the rest of the team.<br>Promptly, accurately and consistently reports all guest incidents and how they were solved.<br>Attends designated meetings prepared with information related to group reservations.<br>Prepares and hosts weekly group communication meetings with Revenue/Sales/CCS<br>Delegates groups and tasks among the Group Reservations team<br>Attends Resume and Internal meetings in relation to events with rooms in the hotel<br>Coaching and Developing Others<br>Ensures ongoing training and development of Group Reservation Agents (wherever applicable)<br>Other<br>Performs all tasks as detailed in daily task list.<br>Processes visa applications for groups.<br>Produces weekly group tracker in the absence of the Group Reservations Supervisor.<br>Maintains the cleanliness and tidiness of the work area at all times.<br>Participates in related project teams. <br>Ensures group files are accurate and up to date.<br>Ensures accurate billings for groups.<br>Product Knowledge<br>Has in depth knowledge about room types and their features.<br>Has in depth knowledge about Restaurants, resorts, and other services offered in the hotel.<br>Is up to date knowledge of all running promotions and events in the hotel.<br>Revenue Management Knowledge<br>Is knowledgeable of Rate Structure and Rate Strategy.<br>Is knowledgeable of upcoming peak and need Periods.<br>Has full comprehension of all Ritz Carlton and property specific programs, packages and promotions.<br>Building Relationships<br>…eliminates insular thinking by fostering a positive climate for work relationships and teams committed to achieving organizational goals and initiatives. <br>Treats people fairly, with dignity and respect<br>Works to meet goals in a manner that does not disadvantage other individuals or groups<br>Demonstrates business ethics and personal integrity, i.e., is widely trusted; is seen as a direct, truthful individual<br>Listens and responds to others<br>Is interested in others’ views even if they counter own views<br>Is a team player and a leader.<br>Has ability to motivate staff and maintain a cohesive team. <br>Managing Work Execution<br>…proactively ensures that others have the accountability, authority and resources necessary to both manage work execution and drive for results.<br>Approaches work with a sense of urgency and purpose<br>Allocates time and resources effectively when faced with competing demands<br>Overcomes obstacles to accomplish challenging objectives<br>Follows through on inquiries, requests, and complaints<br>Works with meeting planners while they are in the hotel.<br>ORGANIZATIONAL CAPABILITY<br>…proactively identifies and develops talent within the organization.<br>Approaches work with a sense of urgency and purpose<br>Allocates time and resources effectively when faced with competing demands<br>Overcomes obstacles to accomplish challenging objectives<br>Follows through on inquiries, requests, and complaints<br>LEARNING &APPLYING PERSONAL EXPERTISE<br>Acts independently to improve and increase skills and knowledge <br>Demonstrates an awareness of personal strengths and areas for improvement<br>Shares learning, innovations, and best practices with others <br>Is willing to learn from others <br>Performs all technical/procedural requirements of the job.<br>Has ability to train departments affected by the group reservations on the whole group reservation process and how it affects the whole hotel.<br>Experience <br>Must have a minimum of 2 years of hospitality experience at the Ritz-Carlton or another hotel company in a Supervisory position. Experience should be within various hotel departments, including Front Desk, Reservations, and Sales<br>Education <br>College degree preferred<br>Skills and Knowledge<br>Ability to maintain the hotel’s standards, policies and procedures <br>Comprehension of technical and managerial applications of Reservation systems including MARSHA and Opera<br>Comprehension of the reservation sales process for Ritz-Carlton<br>Ability to maintain positive and engaging relations with all inquiries<br>Ability to overcome objections <br>Ability to focus on details<br>Ability to multitask and take on cross-functional tasks when required<br>Ability to remain well organized and concentrated in high-stress situations<br>Knowledge of Outlook and Microsoft Excel<br>Fluency in the English language – both written and spoken<br>Knowledge of spoken Arabic is an advantage<br>Ability to work with minimum supervision<br>#LI-NS1<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law. <br>Same Posting Description for Internal and External Candidates <br>Same Posting Description for Internal and External Candidates<br>At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world’s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate. <br>Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests.<br>Your role will be to ensure that the “Gold Standards” of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with.<br>In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>
<p>Manage regulatory activities related to product registration, renewal, variation, and approval.
Prepare, review, and submit regulatory documents to the relevant authorities.
Ensure compliance with applicable regulatory requirements, guidelines, and company procedures.
Coordinate with regulatory authorities, manufacturers, suppliers, and internal departments.
Review product information, labels, artworks, and supporting documents for regulatory compliance.
Follow up on regulatory submissions and respond to authority queries when required.
Maintain accurate and up-to-date regulatory records and documentation.
Monitor product registration status, approvals, licenses, and renewal timelines.
Support regulatory documentation related to product importation and other business activities.
Assist with Quality Assurance and Pharmacovigilance activities when required.
Monitor updates and changes in applicable regulatory requirements and guidelines.
Provide regulatory guidance and support to relevant departments.
Perform other regulatory and compliance-related duties as assigned.
</p><p><strong>Desired Candidate Profile</strong></p><p>Bachelor of Pharmacy (BPharm), Master of Pharmacy (MPharm), or Doctor of Pharmacy (PharmD) from a recognized university. Previous experience in Regulatory Affairs, Quality Assurance, Pharmacovigilance, or a related healthcare field is preferred. Knowledge of regulatory requirements and product registration processes is an advantage. Good understanding of regulatory documentation and compliance requirements. Strong written and verbal communication skills in English. Good organizational and time-management skills. Strong attention to detail and ability to manage multiple tasks and deadlines. Ability to communicate and coordinate effectively with internal and external stakeholders. Proficiency in Microsoft Office and general document management. Ability to work independently and as part of a team.</p><p><br><br></p><p>Preferred Qualifications Experience within the pharmaceutical, healthcare, food supplement, or medical device industry. Familiarity with regulatory authorities and procedures in Bahrain or the GCC is an advantage. Experience in product registration, regulatory submissions, quality documentation, or pharmacovigilance is preferred.</p>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>POSITION SUMMARY This position reports to the Director of Sales and Distribution. He/she performs daily quality checks, ensures that all tasks are performed to The Ritz-Carlton standards. He/she is involved in scheduling and small projects to enhance Sales & Marketing services. Manage mini hotel inventory and ensure rate and market code accuracy in MARSHA and OPERA / Power of M. Submit reports outlining group performance for past, present, and future groups, focusing on groups past and approaching their cut-off dates. Process billing, room blocking, and other reservation tasks for groups. Ensure optimum service to bookers, guests, meeting planners, and other departments. RESPONSIBILITIES The primary responsibilities of the role include: Sales & Marketing Provide administrative support for the Sales Executives, Sales Managers, Director of Business Travel, Director of (Segment) Sales, and Director of Sales and Distribution. Filing system must be accessible and accurate at all times. To have a tracing system for follow-up work by the sales personnel you are assigned to. Department s policies and procedures, training and development manuals, and relevant sales and marketing reports. Minute meetings, transcribe and distribute to all relevant parties. Retrieve and deliver departmental mail. Highest level of phone responsiveness within the department. Phone coverage must be available from 09:00 to 17:00 hours. Assist in the preparation of the hotel s month end report and annual budget. Participate in daily Sales Line-up, weekly Sales Meeting, and other business-related meetings and functions. Availability and storage of sales related collateral. Reservations Ensures that all reservations are handled according to Ritz Carlton Brand Standards. Handles reservation requests received in an accurate, complete and timely manner. Has full knowledge of FIT reservations and able to handle ERS and Wholesale reservations and assists in these areas when needed Ensures that guest and blocks profiles are linked to the reservation. Ensures 100% accuracy of Market Segmentation in groups Ensures that all amendments and changes are updated in the system. Notes and follows up on guest preferences and special requests. Monitors group activity with Reservation Manager, Revenue Manager, Director of Sales and Dir of CCS. Communication Ensures that all pertinent information is provided to bookers, guests and sales managers and all special requests are communicated to the CCS manager and Front office. Ensures all group requirements are entered completely and accurately. Maintains confidentiality of all guest information. Maintains complete knowledge of upcoming and in-house groups and communicates any necessary information Communicates status of groups groups approaching cut-offs and full blocks to Revenue manager & meeting planers. Attends daily line-ups and communicate all challenges and successes with the rest of the team. Promptly, accurately and consistently reports all guest incidents and how they were solved. Attends designated meetings prepared with information related to group reservations. Prepares and hosts weekly group communication meetings with Revenue/Sales/CCS Delegates groups and tasks among the Group Reservations team Attends Resume and Internal meetings in relation to events with rooms in the hotel Coaching and Developing Others Ensures ongoing training and development of Group Reservation Agents (wherever applicable) Other Performs all tasks as detailed in daily task list. Processes visa applications for groups. Produces weekly group tracker in the absence of the Group Reservations Supervisor. Maintains the cleanliness and tidiness of the work area at all times. Participates in related project teams. Ensures group files are accurate and up to date. Ensures accurate billings for groups. Product Knowledge Has in depth knowledge about room types and their features. Has in depth knowledge about Restaurants, resorts, and other services offered in the hotel. Is up to date knowledge of all running promotions and events in the hotel. Revenue Management Knowledge Is knowledgeable of Rate Structure and Rate Strategy. Is knowledgeable of upcoming peak and need Periods. Has full comprehension of all Ritz Carlton and property specific programs, packages and promotions. Building Relationships eliminates insular thinking by fostering a positive climate for work relationships and teams committed to achieving organizational goals and initiatives. Treats people fairly, with dignity and respect Works to meet goals in a manner that does not disadvantage other individuals or groups Demonstrates business ethics and personal integrity, i.e., is widely trusted; is seen as a direct, truthful individual Listens and responds to others Is interested in others views even if they counter own views Is a team player and a leader. Has ability to motivate staff and maintain a cohesive team. Managing Work Execution proactively ensures that others have the accountability, authority and resources necessary to both manage work execution and drive for results. Approaches work with a sense of urgency and purpose Allocates time and resources effectively when faced with competing demands Overcomes obstacles to accomplish challenging objectives Follows through on inquiries, requests, and complaints Works with meeting planners while they are in the hotel. ORGANIZATIONAL CAPABILITY proactively identifies and develops talent within the organization. Approaches work with a sense of urgency and purpose Allocates time and resources effectively when faced with competing demands Overcomes obstacles to accomplish challenging objectives Follows through on inquiries, requests, and complaints LEARNING &APPLYING PERSONAL EXPERTISE Acts independently to improve and increase skills and knowledge Demonstrates an awareness of personal strengths and areas for improvement Shares learning, innovations, and best practices with others Is willing to learn from others Performs all technical/procedural requirements of the job. Has ability to train departments affected by the group reservations on the whole group reservation process and how it affects the whole hotel.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Experience Must have a minimum of 2 years of hospitality experience at the Ritz-Carlton or another hotel company in a Supervisory position. Experience should be within various hotel departments, including Front Desk, Reservations, and Sales Education College degree preferred Skills and Knowledge Ability to maintain the hotel s standards, policies and procedures Comprehension of technical and managerial applications of Reservation systems including MARSHA and Opera Comprehension of the reservation sales process for Ritz-Carlton Ability to maintain positive and engaging relations with all inquiries Ability to overcome objections Ability to focus on details Ability to multitask and take on cross-functional tasks when required Ability to remain well organized and concentrated in high-stress situations Knowledge of Outlook and Microsoft Excel Fluency in the English language both written and spoken Knowledge of spoken Arabic is an advantage Ability to work with minimum supervision #LI-NS1</p><p></p></section>
<p><h4>Company description</h4>
<p>Mantis is a leading, conservation-focused hotel group with eco-lodges, waterways, and curated eco-resorts located all over the world. Sustainable travellers have been enjoying eco-tourism, safaris, and adventure travel with Mantis since 2000. Rooted in conservation, Mantis pursues sustainable business practices and develops tourism products that are respectful of the environment and communities in which they operate. Whether small and intimate or vast and complex, on a sweeping African plain, beach-side escape, or bustling city, each is an exceptional place for guests to find themselves. While uniquely different in the experiences they offer, all are linked through a collective obsession to be extraordinary, to be rare in a world that mass-produces sameness.</p>
<h4>Job description</h4>
<p>As a Government Relations Officer, you will be responsible for managing and maintaining effective relationships between the company and various government authorities in Bahrain. This role focuses on ensuring compliance with local laws and regulations, processing governmental documentation and approvals, and supporting the company in all matters related to labor, immigration, licensing, and regulatory requirements. You will act as the primary liaison between the company and government entities to facilitate smooth business operations and ensure timely completion of all official procedures.</p>
<h4>What is in it for you:</h4>
<li>Unleash the excitement: enticing rewards and unbeatable benefits are waiting for you!</li>
<li>Ignite your skills with our cutting-edge academies for rapid professional growth.</li>
<li>Cultivate your talents and watch your career flourish, locally and globally.</li>
<li>Drive change through impactful corporate social responsibility activities.</li>
<li>Immerse yourself in a vibrant work environment with extraordinary colleagues.</li>
<li>Join us on a direct path to success as we skyrocket to new heights!</li>
<h4>Key responsibilities</h4>
<li>Government liaison: serve as the primary point of contact between the company and government authorities, ministries, and regulatory bodies in Bahrain.</li>
<li>Regulatory compliance: ensure the company's compliance with all applicable Bahraini laws, regulations, and governmental requirements.</li>
<li>License & permit management: manage the application, renewal, and cancellation of commercial registrations, licenses, permits, and other official company documents.</li>
<li>Visa & immigration processing: handle employee visa applications, work permits, residency permits, and related immigration procedures through relevant government authorities.</li>
<li>Labor relations: coordinate with the Ministry of Labour and other relevant entities regarding labor regulations, employment matters, and workforce-related requirements.</li>
<li>Documentation & records: maintain accurate records of all government-related documents, approvals, renewals, and correspondence.</li>
<li>Government portal administration: utilize government e-services and online portals to process transactions efficiently and ensure timely submissions.</li>
<li>Monitoring regulatory changes: track changes in laws, regulations, and government policies, and communicate potential impacts to management.</li>
<li>Issue resolution: address and resolve government-related issues, inquiries, or compliance matters promptly and professionally.</li>
<li>Reporting: prepare regular reports on the status of licenses, permits, visa processes, compliance requirements, and upcoming renewals.</li>
<li>Stakeholder coordination: collaborate with internal departments such as HR, Finance, Legal, and Operations to ensure all government-related requirements are met.</li>
<li>Audit & compliance support: provide documentation and support during government inspections, audits, and compliance reviews.</li>
<h4>Qualifications</h4>
<p><strong>Education</strong></p>
<p>Bachelor's degree in Public Administration, Business Administration, Law, Human Resources, or a related field.</p>
<p><strong>Experience</strong></p>
<li>Minimum of 3–5 years of experience in Government Relations, Public Affairs, PRO services, or a related role in Bahrain.</li>
<li>Strong knowledge of Bahraini labor laws, immigration regulations, commercial registration requirements, and government procedures.</li>
<li>Proven experience managing licenses, permits, visas, and regulatory compliance processes.</li>
<p><strong>Skills</strong></p>
<li>Excellent communication and interpersonal skills with the ability to build effective relationships with government officials and stakeholders.</li>
<li>Strong organizational skills with attention to detail and the ability to manage multiple deadlines.</li>
<li>Problem-solving and conflict-resolution abilities with a professional and diplomatic approach.</li>
<li>Proficiency in spoken and written Arabic and English.</li>
<li>Strong working knowledge of Bahrain government portals and e-services.</li>
<li>Ability to work independently while maintaining confidentiality and professionalism.</li>
<h4>Additional information</h4>
<p>Our commitment to diversity & inclusion: we are an inclusive company and our ambition is to attract, recruit and promote diverse talent.</p>
<p>Why work for Accor? We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.</p>
<p>By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality.</p>
<h4>About Mantis Collection</h4>
<p>Mantis is a boutique hospitality group that was founded by conservationist Adrian Gardiner in 2000, with its main focus predominantly in Africa and the Middle East. Mantis grew from Adrian’s vision to restore and rewild degraded farmland which he developed into a widely-acclaimed private game reserve. This was the first private game reserve in the Eastern Cape and the beginning of eco-tourism in a poverty-stricken province that had few opportunities outside of commercial farming. Adrian and the Mantis team successfully created a place where man and nature could co-exist sustainably. From this initial success, the Mantis model was then developed worldwide, understanding that consumers could use the Mantis portfolio as a mark of quality, consistency and character. Today the diverse portfolio of handpicked properties links up to create travel journeys, which offer guests the opportunity to experience the essence of the location in a setting of tailored luxury. Rooted in conservation, Mantis pursues sustainable business practices and develops tourism products that are respectful of the environment and communities in which they operate.</p>
<p>Do what you love, care for the world, dare to challenge the status quo!</p></p><p></p>
<p>About Company & Role Purpose A leading poultry company is seeking an Operations Officer to oversee day-to-day operational activities, including store management, facility maintenance, health and safety compliance, and general operational coordination. The role ensures smooth workflow across farms, stores, and maintenance functions while supporting compliance with internal policies, regulatory requirements, biosecurity standards, and corporate governance practices. The Operations Officer contributes to operational efficiency, risk reduction, accurate record keeping, and continuous improvement across the company's operations.
KEY RESPONSIBILITIES, ACCOUNTABILITIES AND ACTIVITIES
General
• Manage and control inventory of feed, medicines, equipment, and operational supplies.
• Ensure proper storage conditions in line with poultry industry standards and company procedures.
• Monitor stock levels and coordinate procurement requirements to avoid shortages or overstocking.
• Maintain accurate records of stock movements and conduct regular stock audits.
• Supervise maintenance activities for poultry houses, equipment, and farm infrastructure.
• Coordinate preventive and corrective maintenance activities to support operational continuity.
• Ensure equipment is functioning efficiently to support production and operational targets.
• Liaise with external vendors and contractors when required.
• Ensure compliance with occupational health and safety requirements and company safety procedures.
• Implement and monitor biosecurity measures within poultry operations.
• Conduct regular safety inspections and risk assessments.
• Provide staff awareness and guidance on health, safety, biosecurity, and emergency procedures.
• Investigate incidents and support implementation of corrective actions.
• Support adherence to internal policies, procedures, and applicable regulatory requirements.
• Assist in implementing corporate governance and compliance frameworks suitable for the company's operations.
• Monitor compliance with legal, environmental, and industry standards.
• Maintain documentation, records, and reports related to compliance activities.
• Assist management during audits, inspections, and regulatory reviews.
• Support daily operational planning and coordination across departments.
• Ensure smooth workflow between farm operations, stores, and maintenance functions.
• Identify opportunities for process improvement, cost efficiency, and operational effectiveness.
• Prepare operational reports and updates for management review.</p><p>Qualifications
• Bachelor's degree in Agriculture, Veterinary Science, Operations Management, or a related field.
• Basic knowledge of health and safety standards, compliance practices, and poultry operational requirements.
• Fluency in spoken and written English; Arabic is an advantage.
• 3 to 5 years of overall experience.
• Previous experience in poultry operations, farm management, inventory control, maintenance coordination, health and safety, or compliance-related activities is preferred.
Skills
• Strong coordination and multitasking abilities.
• Good written and verbal communication skills.
• Good organizational and problem-solving skills.
• Attention to detail and accuracy in record keeping.
• Knowledge of poultry farm operations, inventory management, and maintenance planning.
• Integrity, accountability, and teamwork.
• Ability to work independently and manage multiple priorities.
• Proficiency in Microsoft Office (Word, Excel, Outlook).</p>
<p>About Company & Role Purpose A leading poultry company is seeking an Operations Officer to oversee day-to-day operational activities, including store management, facility maintenance, health and safety compliance, and general operational coordination. The role ensures smooth workflow across farms, stores, and maintenance functions while supporting compliance with internal policies, regulatory requirements, biosecurity standards, and corporate governance practices. The Operations Officer contributes to operational efficiency, risk reduction, accurate record keeping, and continuous improvement across the company's operations.
KEY RESPONSIBILITIES, ACCOUNTABILITIES AND ACTIVITIES
General
• Manage and control inventory of feed, medicines, equipment, and operational supplies.
• Ensure proper storage conditions in line with poultry industry standards and company procedures.
• Monitor stock levels and coordinate procurement requirements to avoid shortages or overstocking.
• Maintain accurate records of stock movements and conduct regular stock audits.
• Supervise maintenance activities for poultry houses, equipment, and farm infrastructure.
• Coordinate preventive and corrective maintenance activities to support operational continuity.
• Ensure equipment is functioning efficiently to support production and operational targets.
• Liaise with external vendors and contractors when required.
• Ensure compliance with occupational health and safety requirements and company safety procedures.
• Implement and monitor biosecurity measures within poultry operations.
• Conduct regular safety inspections and risk assessments.
• Provide staff awareness and guidance on health, safety, biosecurity, and emergency procedures.
• Investigate incidents and support implementation of corrective actions.
• Support adherence to internal policies, procedures, and applicable regulatory requirements.
• Assist in implementing corporate governance and compliance frameworks suitable for the company's operations.
• Monitor compliance with legal, environmental, and industry standards.
• Maintain documentation, records, and reports related to compliance activities.
• Assist management during audits, inspections, and regulatory reviews.
• Support daily operational planning and coordination across departments.
• Ensure smooth workflow between farm operations, stores, and maintenance functions.
• Identify opportunities for process improvement, cost efficiency, and operational effectiveness.
• Prepare operational reports and updates for management review.</p><p>Qualifications
• Bachelor's degree in Agriculture, Veterinary Science, Operations Management, or a related field.
• Basic knowledge of health and safety standards, compliance practices, and poultry operational requirements.
• Fluency in spoken and written English; Arabic is an advantage.
• 3 to 5 years of overall experience.
• Previous experience in poultry operations, farm management, inventory control, maintenance coordination, health and safety, or compliance-related activities is preferred.
Skills
• Strong coordination and multitasking abilities.
• Good written and verbal communication skills.
• Good organizational and problem-solving skills.
• Attention to detail and accuracy in record keeping.
• Knowledge of poultry farm operations, inventory management, and maintenance planning.
• Integrity, accountability, and teamwork.
• Ability to work independently and manage multiple priorities.
• Proficiency in Microsoft Office (Word, Excel, Outlook).</p>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span><br>Description for Internal Candidates<br>POSITION SUMMARY<br>This position reports to the Director of Sales and Distribution. He/she performs daily quality checks, ensures that all tasks are performed to The Ritz-Carlton standards. He/she is involved in scheduling and small projects to enhance Sales & Marketing services. Manage mini hotel inventory and ensure rate and market code accuracy in MARSHA and OPERA / Power of M. Submit reports outlining group performance for past, present, and future groups, focusing on groups past and approaching their cut-off dates. Process billing, room blocking, and other reservation tasks for groups. Ensure optimum service to bookers, guests, meeting planners, and other departments.<br>RESPONSIBILITIES<br>The primary responsibilities of the role include: <br>Sales & Marketing<br>Provide administrative support for the Sales Executives, Sales Managers, Director of Business Travel, Director of (Segment) Sales, and Director of Sales and Distribution.<br>Filing system must be accessible and accurate at all times.<br>To have a tracing system for follow-up work by the sales personnel you are assigned to.<br>Department’s policies and procedures, training and development manuals, and relevant sales and marketing reports.<br>Minute meetings, transcribe and distribute to all relevant parties.<br>Retrieve and deliver departmental mail.<br>Highest level of phone responsiveness within the department. Phone coverage must be available from 09:00 to 17:00 hours.<br>Assist in the preparation of the hotel’s month – end report and annual budget.<br>Participate in daily Sales Line-up, weekly Sales Meeting, and other business-related meetings and functions.<br>Availability and storage of sales – related collateral.<br>Reservations<br>Ensures that all reservations are handled according to Ritz Carlton Brand Standards.<br>Handles reservation requests received in an accurate, complete and timely manner.<br>Has full knowledge of FIT reservations and able to handle ERS and Wholesale reservations and assists in these areas when needed<br>Ensures that guest and blocks profiles are linked to the reservation.<br>Ensures 100% accuracy of Market Segmentation in groups<br>Ensures that all amendments and changes are updated in the system.<br>Notes and follows up on guest preferences and special requests. <br>Monitors group activity with Reservation Manager, Revenue Manager, Director of Sales and Dir of CCS.<br>Communication<br>Ensures that all pertinent information is provided to bookers, guests and sales managers and all special requests are communicated to the CCS manager and Front office.<br>Ensures all group requirements are entered completely and accurately. <br>Maintains confidentiality of all guest information.<br>Maintains complete knowledge of upcoming and in-house groups and communicates any necessary information<br>Communicates status of groups – groups approaching cut-offs and full blocks to Revenue manager & meeting planers.<br>Attends daily line-ups and communicate all challenges and successes with the rest of the team.<br>Promptly, accurately and consistently reports all guest incidents and how they were solved.<br>Attends designated meetings prepared with information related to group reservations.<br>Prepares and hosts weekly group communication meetings with Revenue/Sales/CCS<br>Delegates groups and tasks among the Group Reservations team<br>Attends Resume and Internal meetings in relation to events with rooms in the hotel<br>Coaching and Developing Others<br>Ensures ongoing training and development of Group Reservation Agents (wherever applicable)<br>Other<br>Performs all tasks as detailed in daily task list.<br>Processes visa applications for groups.<br>Produces weekly group tracker in the absence of the Group Reservations Supervisor.<br>Maintains the cleanliness and tidiness of the work area at all times.<br>Participates in related project teams. <br>Ensures group files are accurate and up to date.<br>Ensures accurate billings for groups.<br>Product Knowledge<br>Has in depth knowledge about room types and their features.<br>Has in depth knowledge about Restaurants, resorts, and other services offered in the hotel.<br>Is up to date knowledge of all running promotions and events in the hotel.<br>Revenue Management Knowledge<br>Is knowledgeable of Rate Structure and Rate Strategy.<br>Is knowledgeable of upcoming peak and need Periods.<br>Has full comprehension of all Ritz Carlton and property specific programs, packages and promotions.<br>Building Relationships<br>…eliminates insular thinking by fostering a positive climate for work relationships and teams committed to achieving organizational goals and initiatives. <br>Treats people fairly, with dignity and respect<br>Works to meet goals in a manner that does not disadvantage other individuals or groups<br>Demonstrates business ethics and personal integrity, i.e., is widely trusted; is seen as a direct, truthful individual<br>Listens and responds to others<br>Is interested in others’ views even if they counter own views<br>Is a team player and a leader.<br>Has ability to motivate staff and maintain a cohesive team. <br>Managing Work Execution<br>…proactively ensures that others have the accountability, authority and resources necessary to both manage work execution and drive for results.<br>Approaches work with a sense of urgency and purpose<br>Allocates time and resources effectively when faced with competing demands<br>Overcomes obstacles to accomplish challenging objectives<br>Follows through on inquiries, requests, and complaints<br>Works with meeting planners while they are in the hotel.<br>ORGANIZATIONAL CAPABILITY<br>…proactively identifies and develops talent within the organization.<br>Approaches work with a sense of urgency and purpose<br>Allocates time and resources effectively when faced with competing demands<br>Overcomes obstacles to accomplish challenging objectives<br>Follows through on inquiries, requests, and complaints<br>LEARNING &APPLYING PERSONAL EXPERTISE<br>Acts independently to improve and increase skills and knowledge <br>Demonstrates an awareness of personal strengths and areas for improvement<br>Shares learning, innovations, and best practices with others <br>Is willing to learn from others <br>Performs all technical/procedural requirements of the job.<br>Has ability to train departments affected by the group reservations on the whole group reservation process and how it affects the whole hotel.<br>Experience <br>Must have a minimum of 2 years of hospitality experience at the Ritz-Carlton or another hotel company in a Supervisory position. Experience should be within various hotel departments, including Front Desk, Reservations, and Sales<br>Education <br>College degree preferred<br>Skills and Knowledge<br>Ability to maintain the hotel’s standards, policies and procedures <br>Comprehension of technical and managerial applications of Reservation systems including MARSHA and Opera<br>Comprehension of the reservation sales process for Ritz-Carlton<br>Ability to maintain positive and engaging relations with all inquiries<br>Ability to overcome objections <br>Ability to focus on details<br>Ability to multitask and take on cross-functional tasks when required<br>Ability to remain well organized and concentrated in high-stress situations<br>Knowledge of Outlook and Microsoft Excel<br>Fluency in the English language – both written and spoken<br>Knowledge of spoken Arabic is an advantage<br>Ability to work with minimum supervision<br>#LI-NS1<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law. <br>Same Posting Description for Internal and External Candidates<br>At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world’s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate. <br>Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests.<br>Your role will be to ensure that the “Gold Standards” of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with.<br>In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>
<p><h4>Position summary</h4>
<p>This position reports to the director of sales and distribution. He/she performs daily quality checks, ensures that all tasks are performed to The Ritz-Carlton standards. He/she is involved in scheduling and small projects to enhance sales and marketing services. Manage mini hotel inventory and ensure rate and market code accuracy in MARSHA and OPERA / Power of M. Submit reports outlining group performance for past, present, and future groups, focusing on groups past and approaching their cut-off dates. Process billing, room blocking, and other reservation tasks for groups. Ensure optimum service to bookers, guests, meeting planners, and other departments.</p>
<h4>Responsibilities</h4>
<p>The primary responsibilities of the role include:</p>
<h4>Sales & marketing</h4>
<ul>
<li>Provide administrative support for the sales executives, sales managers, director of business travel, director of (segment) sales, and director of sales and distribution.</li>
<li>Filing system must be accessible and accurate at all times.</li>
<li>Maintain a tracing system for follow-up work by the sales personnel you are assigned to.</li>
<li>Manage department’s policies and procedures, training and development manuals, and relevant sales and marketing reports.</li>
<li>Minute meetings, transcribe and distribute to all relevant parties.</li>
<li>Retrieve and deliver departmental mail.</li>
<li>Highest level of phone responsiveness within the department. Phone coverage must be available from 09:00 to 17:00 hours.</li>
<li>Assist in the preparation of the hotel’s month-end report and annual budget.</li>
<li>Participate in daily sales line-up, weekly sales meeting, and other business-related meetings and functions.</li>
<li>Ensure availability and storage of sales-related collateral.</li>
</ul>
<h4>Reservations</h4>
<ul>
<li>Ensure that all reservations are handled according to Ritz-Carlton brand standards.</li>
<li>Handle reservation requests received in an accurate, complete, and timely manner.</li>
<li>Have full knowledge of FIT reservations and be able to handle ERS and wholesale reservations; assist in these areas when needed.</li>
<li>Ensure that guest and block profiles are linked to the reservation.</li>
<li>Ensure 100% accuracy of market segmentation in groups.</li>
<li>Ensure that all amendments and changes are updated in the system.</li>
<li>Note and follow up on guest preferences and special requests.</li>
<li>Monitor group activity with reservation manager, revenue manager, director of sales, and director of CCS.</li>
</ul>
<h4>Communication</h4>
<ul>
<li>Ensure that all pertinent information is provided to bookers, guests, and sales managers and all special requests are communicated to the CCS manager and front office.</li>
<li>Ensure all group requirements are entered completely and accurately.</li>
<li>Maintain confidentiality of all guest information.</li>
<li>Maintain complete knowledge of upcoming and in-house groups and communicate any necessary information.</li>
<li>Communicate status of groups – groups approaching cut-offs and full blocks to revenue manager and meeting planners.</li>
<li>Attend daily line-ups and communicate all challenges and successes with the rest of the team.</li>
<li>Promptly, accurately, and consistently report all guest incidents and how they were solved.</li>
<li>Attend designated meetings prepared with information related to group reservations.</li>
<li>Prepare and host weekly group communication meetings with revenue, sales, and CCS.</li>
<li>Delegate groups and tasks among the group reservations team.</li>
<li>Attend resume and internal meetings in relation to events with rooms in the hotel.</li>
</ul>
<h4>Coaching and developing others</h4>
<ul>
<li>Ensure ongoing training and development of group reservation agents (wherever applicable).</li>
</ul>
<h4>Other</h4>
<ul>
<li>Perform all tasks as detailed in daily task list.</li>
<li>Process visa applications for groups.</li>
<li>Produce weekly group tracker in the absence of the group reservations supervisor.</li>
<li>Maintain the cleanliness and tidiness of the work area at all times.</li>
<li>Participate in related project teams.</li>
<li>Ensure group files are accurate and up to date.</li>
<li>Ensure accurate billings for groups.</li>
</ul>
<h4>Product knowledge</h4>
<ul>
<li>Have in-depth knowledge about room types and their features.</li>
<li>Have in-depth knowledge about restaurants, resorts, and other services offered in the hotel.</li>
<li>Be up to date on all running promotions and events in the hotel.</li>
</ul>
<h4>Revenue management knowledge</h4>
<ul>
<li>Be knowledgeable of rate structure and rate strategy.</li>
<li>Be knowledgeable of upcoming peak and need periods.</li>
<li>Have full comprehension of all Ritz-Carlton and property-specific programs, packages, and promotions.</li>
</ul>
<h4>Building relationships</h4>
<p>Eliminate insular thinking by fostering a positive climate for work relationships and teams committed to achieving organizational goals and initiatives.</p>
<ul>
<li>Treat people fairly, with dignity and respect.</li>
<li>Work to meet goals in a manner that does not disadvantage other individuals or groups.</li>
<li>Demonstrate business ethics and personal integrity, i.e., be widely trusted; be seen as a direct, truthful individual.</li>
<li>Listen and respond to others.</li>
<li>Be interested in others’ views even if they counter own views.</li>
<li>Be a team player and a leader.</li>
<li>Have ability to motivate staff and maintain a cohesive team.</li>
</ul>
<h4>Managing work execution</h4>
<p>Proactively ensure that others have the accountability, authority, and resources necessary to both manage work execution and drive for results.</p>
<ul>
<li>Approach work with a sense of urgency and purpose.</li>
<li>Allocate time and resources effectively when faced with competing demands.</li>
<li>Overcome obstacles to accomplish challenging objectives.</li>
<li>Follow through on inquiries, requests, and complaints.</li>
<li>Work with meeting planners while they are in the hotel.</li>
</ul>
<h4>Organizational capability</h4>
<p>Proactively identify and develop talent within the organization.</p>
<ul>
<li>Approach work with a sense of urgency and purpose.</li>
<li>Allocate time and resources effectively when faced with competing demands.</li>
<li>Overcome obstacles to accomplish challenging objectives.</li>
<li>Follow through on inquiries, requests, and complaints.</li>
</ul>
<h4>Learning & applying personal expertise</h4>
<ul>
<li>Act independently to improve and increase skills and knowledge.</li>
<li>Demonstrate an awareness of personal strengths and areas for improvement.</li>
<li>Share learning, innovations, and best practices with others.</li>
<li>Be willing to learn from others.</li>
<li>Perform all technical/procedural requirements of the job.</li>
<li>Have ability to train departments affected by the group reservations on the whole group reservation process and how it affects the whole hotel.</li>
</ul>
<h4>Experience</h4>
<p>Must have a minimum of 2 years of hospitality experience at The Ritz-Carlton or another hotel company in a supervisory position. Experience should be within various hotel departments, including front desk, reservations, and sales.</p>
<h4>Education</h4>
<p>College degree preferred.</p>
<h4>Skills and knowledge</h4>
<ul>
<li>Ability to maintain the hotel’s standards, policies, and procedures.</li>
<li>Comprehension of technical and managerial applications of reservation systems including MARSHA and Opera.</li>
<li>Comprehension of the reservation sales process for Ritz-Carlton.</li>
<li>Ability to maintain positive and engaging relations with all inquiries.</li>
<li>Ability to overcome objections.</li>
<li>Ability to focus on details.</li>
<li>Ability to multitask and take on cross-functional tasks when required.</li>
<li>Ability to remain well organized and concentrated in high-stress situations.</li>
<li>Knowledge of Outlook and Microsoft Excel.</li>
<li>Fluency in the English language – both written and spoken.</li>
<li>Knowledge of spoken Arabic is an advantage.</li>
<li>Ability to work with minimum supervision.</li>
</ul>
<h4>Equal opportunity statement</h4>
<p>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.</p>
<p>At more than 100 award-winning properties worldwide, The Ritz-Carlton ladies and gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world’s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful, and compassionate.</p>
<p>Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests. Your role will be to ensure that the “Gold Standards” of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz-Carlton has earned the reputation as a global brand leader in luxury hospitality.</p>
<p>As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo, and our Service Values. Our promise to you is that we offer the chance to be proud of the work you do and who you work with.</p>
<p>In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</p></p><p></p>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span><br>POSITION SUMMARY<br>This position reports to the Director of Sales and Distribution. He/she performs daily quality checks, ensures that all tasks are performed to The Ritz-Carlton standards. He/she is involved in scheduling and small projects to enhance Sales & Marketing services. Manage mini hotel inventory and ensure rate and market code accuracy in MARSHA and OPERA / Power of M. Submit reports outlining group performance for past, present, and future groups, focusing on groups past and approaching their cut-off dates. Process billing, room blocking, and other reservation tasks for groups. Ensure optimum service to bookers, guests, meeting planners, and other departments.<br>RESPONSIBILITIES<br>The primary responsibilities of the role include: <br>Sales & Marketing<br>Provide administrative support for the Sales Executives, Sales Managers, Director of Business Travel, Director of (Segment) Sales, and Director of Sales and Distribution.<br>Filing system must be accessible and accurate at all times.<br>To have a tracing system for follow-up work by the sales personnel you are assigned to.<br>Department’s policies and procedures, training and development manuals, and relevant sales and marketing reports.<br>Minute meetings, transcribe and distribute to all relevant parties.<br>Retrieve and deliver departmental mail.<br>Highest level of phone responsiveness within the department. Phone coverage must be available from 09:00 to 17:00 hours.<br>Assist in the preparation of the hotel’s month – end report and annual budget.<br>Participate in daily Sales Line-up, weekly Sales Meeting, and other business-related meetings and functions.<br>Availability and storage of sales – related collateral.<br>Reservations<br>Ensures that all reservations are handled according to Ritz Carlton Brand Standards.<br>Handles reservation requests received in an accurate, complete and timely manner.<br>Has full knowledge of FIT reservations and able to handle ERS and Wholesale reservations and assists in these areas when needed<br>Ensures that guest and blocks profiles are linked to the reservation.<br>Ensures 100% accuracy of Market Segmentation in groups<br>Ensures that all amendments and changes are updated in the system.<br>Notes and follows up on guest preferences and special requests. <br>Monitors group activity with Reservation Manager, Revenue Manager, Director of Sales and Dir of CCS.<br>Communication<br>Ensures that all pertinent information is provided to bookers, guests and sales managers and all special requests are communicated to the CCS manager and Front office.<br>Ensures all group requirements are entered completely and accurately. <br>Maintains confidentiality of all guest information.<br>Maintains complete knowledge of upcoming and in-house groups and communicates any necessary information<br>Communicates status of groups – groups approaching cut-offs and full blocks to Revenue manager & meeting planers.<br>Attends daily line-ups and communicate all challenges and successes with the rest of the team.<br>Promptly, accurately and consistently reports all guest incidents and how they were solved.<br>Attends designated meetings prepared with information related to group reservations.<br>Prepares and hosts weekly group communication meetings with Revenue/Sales/CCS<br>Delegates groups and tasks among the Group Reservations team<br>Attends Resume and Internal meetings in relation to events with rooms in the hotel<br>Coaching and Developing Others<br>Ensures ongoing training and development of Group Reservation Agents (wherever applicable)<br>Other<br>Performs all tasks as detailed in daily task list.<br>Processes visa applications for groups.<br>Produces weekly group tracker in the absence of the Group Reservations Supervisor.<br>Maintains the cleanliness and tidiness of the work area at all times.<br>Participates in related project teams. <br>Ensures group files are accurate and up to date.<br>Ensures accurate billings for groups.<br>Product Knowledge<br>Has in depth knowledge about room types and their features.<br>Has in depth knowledge about Restaurants, resorts, and other services offered in the hotel.<br>Is up to date knowledge of all running promotions and events in the hotel.<br>Revenue Management Knowledge<br>Is knowledgeable of Rate Structure and Rate Strategy.<br>Is knowledgeable of upcoming peak and need Periods.<br>Has full comprehension of all Ritz Carlton and property specific programs, packages and promotions.<br>Building Relationships<br>…eliminates insular thinking by fostering a positive climate for work relationships and teams committed to achieving organizational goals and initiatives. <br>Treats people fairly, with dignity and respect<br>Works to meet goals in a manner that does not disadvantage other individuals or groups<br>Demonstrates business ethics and personal integrity, i.e., is widely trusted; is seen as a direct, truthful individual<br>Listens and responds to others<br>Is interested in others’ views even if they counter own views<br>Is a team player and a leader.<br>Has ability to motivate staff and maintain a cohesive team. <br>Managing Work Execution<br>…proactively ensures that others have the accountability, authority and resources necessary to both manage work execution and drive for results.<br>Approaches work with a sense of urgency and purpose<br>Allocates time and resources effectively when faced with competing demands<br>Overcomes obstacles to accomplish challenging objectives<br>Follows through on inquiries, requests, and complaints<br>Works with meeting planners while they are in the hotel.<br>ORGANIZATIONAL CAPABILITY<br>…proactively identifies and develops talent within the organization.<br>Approaches work with a sense of urgency and purpose<br>Allocates time and resources effectively when faced with competing demands<br>Overcomes obstacles to accomplish challenging objectives<br>Follows through on inquiries, requests, and complaints<br>LEARNING &APPLYING PERSONAL EXPERTISE<br>Acts independently to improve and increase skills and knowledge <br>Demonstrates an awareness of personal strengths and areas for improvement<br>Shares learning, innovations, and best practices with others <br>Is willing to learn from others <br>Performs all technical/procedural requirements of the job.<br>Has ability to train departments affected by the group reservations on the whole group reservation process and how it affects the whole hotel.<br>Experience <br>Must have a minimum of 2 years of hospitality experience at the Ritz-Carlton or another hotel company in a Supervisory position. Experience should be within various hotel departments, including Front Desk, Reservations, and Sales<br>Education <br>College degree preferred<br>Skills and Knowledge<br>Ability to maintain the hotel’s standards, policies and procedures<br>Comprehension of technical and managerial applications of Reservation systems including MARSHA and Opera<br>Comprehension of the reservation sales process for Ritz-Carlton<br>Ability to maintain positive and engaging relations with all inquiries<br>Ability to overcome objections <br>Ability to focus on details<br>Ability to multitask and take on cross-functional tasks when required<br>Ability to remain well organized and concentrated in high-stress situations<br>Knowledge of Outlook and Microsoft Excel<br>Fluency in the English language – both written and spoken<br>Knowledge of spoken Arabic is an advantage<br>Ability to work with minimum supervision<br>#LI-NS1<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law. <br>At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world’s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate. <br>Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests.<br>Your role will be to ensure that the “Gold Standards” of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with.<br>In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>
<p><h4>Responsibilities of the role</h4>
<p>Reporting to the Automation Lead, the job holder will be responsible for the following:</p>
<ul>
<li>Manage all IT operations jobs like End of Days, Start of Days, file transfers, etc. via Control-M.</li>
<li>Control-M application software installation, configuration, deployment, and upgrades.</li>
<li>Advise on improving the way of working by bringing an automation-based perspective, proactively suggesting areas of improvement.</li>
<li>Ensure all the Control-M components are always designed and implemented with a high availability concept and increase overall process resiliency.</li>
<li>Should work with operating systems like Solaris, Linux, AIX, and Windows.</li>
<li>Scripting on various platforms and languages (PowerShell, Bash, etc.) to automate operations within Control-M jobs.</li>
<li>Install and manage Control-M modules, i.e., Control-M for backups, Control-M for OS, Control-M for database, Control-M for applications.</li>
<li>Install Control-M Server, Enterprise Manager, and agents (Windows, Unix, and Linux) along with monitoring and troubleshooting.</li>
<li>Keep everything documented and all documents constantly up-to-date to keep the team aware of how procedures are running.</li>
<li>Manage the complete Control-M infrastructure in the bank, including installation, upgrade, and configuration of Control-M Workload Automation tool version 8/9+ and future versions.</li>
<li>Run all operation tasks on all banking applications including development, test, UAT/SIT, and production environments.</li>
<li>Automate the above operations and other tasks under Control-M to the maximum extent.</li>
<li>Document all tasks configured under Control-M with contingency plans for running the above jobs manually in case Control-M is not available.</li>
<li>Utilize the full functionality available under Control-M to innovate and improve all tasks running in GPH.</li>
<li>Configure reports on Control-M to report on all operations being performed under Control-M to higher management.</li>
<li>Enhance the reports available in Control-M or build custom reports by using third-party tools like Crystal Report.</li>
<li>Integrate Control-M with backup software to make backups part of the End of Day workflow.</li>
<li>Be part of the operations team for smooth running of operations in GPH.</li>
<li>Be part of the project team to automate tasks on new products.</li>
<li>Support any disaster recovery and business continuity test activities.</li>
<li>Monitor alerts and ensure service availability 24x7.</li>
<li>Coordinate patch and vulnerabilities management.</li>
<li>Willing to work in shifts (8-hour shifts rotated weekly).</li>
</ul>
<h4>Areas of knowledge, qualification and experience</h4>
<ul>
<li>2-5 years of proven IT operations experience with Unix/Linux and Windows system administration, with 2+ years programming experience and proficiency in Unix shell (Korn, C, Bash) scripting.</li>
<li>A minimum of a bachelor's degree in computer science or equivalent.</li>
<li>Solid experience working as a Control-M scheduler in a distributed environment of Windows/Linux/Solaris/AIX.</li>
<li>Knowledge of Crystal Report and other tools to generate customized reports on end of day and other banking operations from Control-M.</li>
<li>Experience working in financial services, banking, or other fast-paced 24/7 regulated financial organizations.</li>
<li>Excellent customer service and interpersonal skills.</li>
<li>Excellent verbal and written communication skills.</li>
<li>Strong documentation and automation skills.</li>
<li>Excellent troubleshooting, root cause analysis, and permanent problem resolution skills.</li>
<li>Ability to handle multiple tasks in a fast-paced environment.</li>
<li>Data center operations experience in monitoring, incident handling, and escalation for Control-M jobs.</li>
<li>Database knowledge of Oracle/SQL, IT certifications, and other certifications like ITIL, PMP, etc.</li>
<li>Experience with hybrid cloud environments and certifications on AWS or Azure.</li>
</ul></p><p></p>
<p><h4>About the job</h4>
<p>Senior accountant - insurance sector</p>
<p><strong>Position:</strong> Senior accountant – insurance sector<br>
<strong>Employment:</strong> Hiring for a leading insurance company in Bahrain</p>
<h4>Job overview</h4>
<p>We are seeking a highly skilled and experienced senior accountant to join our client in the insurance sector. The ideal candidate will have a strong background in accounting and a deep understanding of the insurance industry. This is a full-time, permanent position based in Bahrain.</p>
<h4>Key responsibilities:</h4>
<ul>
<li>Prepare management reports, including monthly actual vs. budget and sales forecast analysis.</li>
<li>Prepare and submit mandatory regulatory filings within statutory deadlines.</li>
<li>Prepare financial statements in accordance with IFRS, with specific focus on IFRS 17.</li>
<li>Coordinate with internal and external auditors and provide required audit support.</li>
<li>Supervise junior accountants, review their work, and ensure timely completion of tasks.</li>
<li>Perform month-end closing, including accruals, prepayments, depreciation, and adjustments.</li>
<li>Prepare and review journal entries for branches and agencies.</li>
<li>Perform reconciliations for banks, clients, insurance companies, workshops, suppliers, and interbranch/intercompany accounts.</li>
<li>Review receipts and supporting documents related to claims, payments, refunds, and suppliers/providers.</li>
<li>Prepare payment vouchers, cheques, and related accounting records.</li>
<li>Maintain and update the fixed assets register.</li>
<li>Prepare monthly employee deduction vouchers.</li>
<li>Prepare and manage bank and supplier confirmations on a periodic basis.</li>
<li>Perform other duties as assigned by management.</li>
</ul>
<h4>Education</h4>
<p>Bachelor's degree in accounting or a related field with additional professional qualification is preferred.</p>
<h4>Experience & knowledge</h4>
<ul>
<li>3–6 years of accounting experience in the insurance industry.</li>
<li>Strong experience in regulatory reporting, management reporting, and IFRS compliance.</li>
<li>Working knowledge of IFRS 17 and insurance accounting standards.</li>
</ul>
<p>The job offers a competitive salary and benefits package, as well as opportunities for professional growth and development. If you are a dedicated and experienced senior accountant with a passion for the insurance industry, we would love to hear from you.</p></p><p></p>
<p><h4>Job overview<\/h4>\n<p>We are seeking a highly skilled and experienced senior accountant to join our client in the insurance sector. The ideal candidate will have a strong background in accounting and a deep understanding of the insurance industry.<\/p>\n<h4>Key responsibilities:<\/h4>\n<ul>\n <li>Prepare management reports, including monthly actual vs. budget and sales forecast analysis.<\/li>\n <li>Prepare and submit mandatory regulatory filings within statutory deadlines.<\/li>\n <li>Prepare financial statements in accordance with IFRS, with specific focus on IFRS 17.<\/li>\n <li>Coordinate with internal and external auditors and provide required audit support.<\/li>\n <li>Supervise junior accountants, review their work, and ensure timely completion of tasks.<\/li>\n <li>Perform month-end closing, including accruals, prepayments, depreciation, and adjustments.<\/li>\n <li>Prepare and review journal entries for branches and agencies.<\/li>\n <li>Perform reconciliations for banks, clients, insurance companies, workshops, suppliers, and interbranch\/intercompany accounts.<\/li>\n <li>Review receipts and supporting documents related to claims, payments, refunds, and suppliers\/providers.<\/li>\n <li>Prepare payment vouchers, cheques, and related accounting records.<\/li>\n <li>Maintain and update the fixed assets register.<\/li>\n <li>Prepare monthly employee deduction vouchers.<\/li>\n <li>Prepare and manage bank and supplier confirmations on a periodic basis.<\/li>\n <li>Perform other duties as assigned by management.<\/li>\n<\/ul>\n<h4>Education:<\/h4>\n<p>Bachelor's degree in accounting or a related field with additional professional qualification is preferred.<\/p>\n<h4>Experience & knowledge:<\/h4>\n<ul>\n <li>3\u20136 years of accounting experience in the insurance industry.<\/li>\n <li>Strong experience in regulatory reporting, management reporting, and IFRS compliance.<\/li>\n <li>Working knowledge of IFRS 17 and insurance accounting standards.<\/li>\n<\/ul>\n<p>The job offers a competitive salary and benefits package, as well as opportunities for professional growth and development. If you are a dedicated and experienced senior accountant with a passion for the insurance industry, we would love to hear from you. For further information, and to apply, please visit our website via the \"Apply\" button below.<\/p><\/p><p><\/p>
<ol><li><p>Liaise with government authorities (LMRA, SIO, Sijilat) for work permits, visas, and labour compliance</p></li><li><p>Process and renew employee work permits and residence documentation</p></li><li><p>Handle commercial registration and licensing matters via Sijilat</p></li><li><p>Manage social insurance registrations and updates through SIO</p></li><li><p>Support end-to-end HR functions: onboarding, offboarding, employee records, and documentation</p></li><li><p>Stay updated on changes to Bahrain labour law and government portal requirements</p></li><li><p>Assist with Bahrainization/localization compliance as required</p></li></ol><p><strong>Desired Candidate Profile</strong></p><ol><li><p>Bachelor's degree in HR, Business Administration, or related field</p></li><li><p>Prior experience as an HR Coordinator/Officer in Bahrain, with hands-on use of LMRA, SIO, and Sijilat portals</p></li><li><p>Strong understanding of Bahrain labour law and work permit processes</p></li><li><p>Excellent organizational and communication skills</p></li><li><p>Fluency in English; Arabic is an advantage</p></li></ol>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span>Please submit your CV in English and indicate your level of English proficiency.<br> Mindrift connects specialists with project-based AI opportunities for leading tech companies, focused on testing, evaluating, and improving AI systems.<br> Participation is project-based, not permanent employment.<br> What this opportunity involves While each project involves unique tasks, contributors may: Evaluate AI-generated auto insurance claims decisions for accuracy, coverage correctness, and regulatory compliance; Design FNOL scenarios with deliberate contradictions, decoy files, and outdated documents to test agent robustness; Write and grade fraud-flagging scenarios using structured reason codes (late reporting, recently purchased policy, inconsistent damage) for SIU referral; Build subrogation test cases applying state-specific negligence rules (comparative vs.<br> contributory) and assess likelihood of recovery; Document test cases clearly with correct answers, policy citations, and payout calculations.<br> What we look for This opportunity is a good fit for professionals with a background in insurance claims, legal services, or broader financial services who are open to part-time, non-permanent projects.<br> Ideally, contributors will have: Degree in Insurance, Risk Management, Business Administration, Finance, Law, or any related field; 3+ years of insurance, claims, legal, or financial services experience; Current or recent experience in claims & adjusting or adjacent roles; Familiarity with auto insurance coverage decisions, state-specific negligence rules, and adjuster authority-limit culture; AIC, CPCU, CIFI, or SCLA credential is a strong positive signal, though not required if hands-on experience is solid; Strong written English (C1+).<br> How it works Apply → Pass qualification(s) → Join a project → Complete tasks → Get paid Project time expectations For this project, tasks are estimated to require around 10–20 hours per week during active phases, based on project requirements.<br> This is an estimate, not a guaranteed workload, and applies only while the project is active.<br> Compensation On this project, contributors can earn up to $50 per hour equivalent , depending on their level and pace of contribution.<br> Compensation varies across projects depending on scope, complexity, and required expertise.<br> Please note that other projects on the platform may offer different earning levels based on their requirements.<br></span> </div>