Embedded Systems Engineer Jobs in Bahrain
949 Jobs Found
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<p><b>Title:</b></p><br><br>NSA Bahrain: Licensed Plumber<br><br><p><b>Belong, Connect, Grow, with KBR! - </b><i>At KBR, we are passionate about our people and our Zero Harm culture. These inform all that we do and are at the heart of our commitment to, and ongoing journey toward being a People First company. That commitment is central to our team of team’s philosophy and fosters an environment where everyone can Belong, Connect and Grow. We Deliver – Together.</i></p><br><br><br><p><b>Program Summary</b></p><br><br><p>KBR's<b> Exploration & Logistics </b>division delivers full life cycle professional and technical solutions that improve operational readiness and drive innovation. Our solutions help ensure mission success on land, air, sea, space and cyberspace for the Department of Defense, intelligence community, NASA, and other federal agencies. KBR’s areas of expertise include engineering, logistics, operations, science, program management, mission IT and cybersecurity.</p><br><br><br><p>KBR provides Contingency Base Operations, Stabilization, and Infrastructure support services under Naval Support Activity (NSA) Bahrain, UAE, Oman, and related task orders.</p><br><br><br><p><b>Job Summary</b></p><br><br><p>KBR is seeking a Licensed Plumber who installs, repairs, and maintains plumbing systems, fixtures, and equipment in residential, commercial, or industrial settings in accordance with applicable codes. The plumber will assemble, install, and service piping, valves, fittings, drainage systems, and water supply systems. They are responsible for interpreting blueprints, drawings, and specifications to assess system layouts and plan installation or repair activities as well as ensuring all plumbing work is performed safely, efficiently, and in compliance with regulatory company requirements.</p><br><br><br><p><b>**This will be an onsite position with fulltime deployment to NSA Bahrain in Manama, Bahrain. </b></p><br><br><br><p><b>Roles and Responsibilities </b></p><br><br><ul><li><p>Install, maintain, and repair plumbing systems and fixtures.</p><br><br></li><li><p>Inspects plumbing systems to identify issues, perform troubleshooting, and conduct necessary repairs or replacements to ensure proper operation.</p><br><br></li><li><p>Recommend corrective and preventative actions to improve system reliability and performance.</p><br><br></li><li><p>Coordinate materials, tools, and equipment required for job execution and maintain work areas in a clean and organized condition.</p><br><br></li><li><p>Maintain accurate records of work performed, including inspections, repairs, and maintenance activities.</p><br><br></li><li><p>Adhere to all safety regulations and procedures, including the proper use of personal protective equipment (PPE).</p><br><br></li><li><p>May provide guidance or support to apprentices or junior personnel as needed.</p><br><br></li></ul><br><p><b>Basic Qualifications </b></p><br><br><ul><li><p>Must be a US citizen.</p><br><br></li><li><p>High school diploma or equivalent.</p><br><br></li><li><p>Valid plumbing license (as required by jurisdiction).</p><br><br></li><li><p>Minimum 2-5 years of related plumbing experience.</p><br><br></li><li><p>Knowledge of plumbing systems, materials, tools, and safety practices.</p><br><br></li><li><p>Strong problem-solving and communication skills.</p><br><br></li></ul><br><br><p><b>KBR Benefits</b></p><br><br><p>KBR offers a selection of competitive lifestyle benefits which could include 401K plan with company match, medical, dental, vision, life insurance, AD&D, flexible spending account, disability, paid time off, or flexible work schedule. We support career advancement through professional training and development.</p><br><br><br><br><br> </div>
<p>Your role You take care of our customers in all commercial issues (pre and after sales) You prepare quotations and handle tenders You support the Area Sales Manager throughout the sales process You will be the link to our sales partners and will support them in all commercial issues You coordinate customer follow-ups, support product demonstrations and ensure smooth commercial processes together with the sales team You are responsible for the maintenance of our customer database (CRM system) You coordinate customer trainings through the OMICRON Academy, including registrations, communication and related administration You provide back-up support to your team</p><p><strong>Desired Candidate Profile</strong></p><p>You have successfully completed a commercial or business-related education. Technical experience is not required for this position, although knowledge of the electrical energy industry would be an advantage You have at least 2 years of experience in Customer & Sales Support, Sales Support, or Inside Sales; experience working with CRM and/or ERP systems is a plus You enjoy working in a structured environment and are comfortable taking ownership of customer requests from start to finish Excellent attention to detail and the ability to work independently while managing multiple priorities as well as strong organizational skills, reliability, and team spirit are among your strengths You have a confident and professional manner when communicating with customers and are proficient in Microsoft Office applications, particularly Excel, Outlook, and Word You have an excellent command of English (written and spoken), French is mandatory and Arabic would be an advantage</p>
<h2 class="h5">Job description</h2>
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About the Role <br> <p>This role will be part of Zain Bahrain's Subsidiary Fintech Company - "Bede"</p><br><p>Bede, the fintech arm of Zain Bahrain, is a dynamic startup revolutionizing personal finance through Bahrain’s first Shariah-compliant Islamic financing app. Licensed and regulated by the Central Bank of Bahrain, Bede is committed to creating an inclusive platform that offers practical solutions tailored to real customer needs.</p><br><p>With a focus on customer centricity, strategic partnerships, and digital innovation, Bede aims to guide individuals toward growth and success by leveling the playing field for all. Bede</p><br><p><span>The Reconciliation Analyst is responsible for monitoring, reconciling, and validating the end-to-end financial and operational integrity of all transaction flows across Bede's product portfolio. The role ensures that every financial event — from product disbursement through to customer account credit, repayment collection, and system reflection in the Loan Management System (LMS) — is processed accurately, completely, and in line with how each product and process was designed to operate.</span></p><br><p><span>Working within the Finance team and reporting to the Finance Manager, the Reconciliation Analyst uses Tableau dashboards and financial reports — supported by the BI/BA team for data extraction and the Revenue Assurance function for methodology — to identify discrepancies, investigate anomalies independently, and escalate only critical findings requiring management intervention.</span></p><br><p><span>The role covers Bede's full current product suite — microfinance, prepaid cards, wallet services, and remittances — and will extend to all future products as they are introduced, including insurance, investment, and any other financial services Bede launches. The </span><span>Reconciliation Analyst</span><span>role</span><span> acts as Bede's financial control layer, protecting revenue integrity and ensuring process controls function as designed across all systems and products.</span></p><br> <br> <br><br> What We Need From You <br> <p><b><span>1. Process Understanding & Data Access</span></b></p><br><ul><li><p><span>Engage with business and IT stakeholders to develop a thorough understanding of every product process end-to-end — from how a transaction is initiated in the Bede app through every system touchpoint until it reaches its final state in the relevant system (LMS, card management system, wallet platform, remittance engine, etc.).</span></p><br></li><li><p><span>For each product and process, document the expected flow, the systems involved, the data generated at each step, and the points where financial entries should be created or updated.</span></p><br></li><li><p><span>Work with the IT and BI/BA teams to identify what data is available, where it sits, and how it can be accessed — then map this against what is needed to build complete and effective reconciliations and validations.</span></p><br></li><li><p><span>Where data gaps exist, raise them formally and work with the relevant teams to establish the access, extracts, or system changes needed before reconciliation work can begin.</span></p><br></li><li><p><span>Maintain up-to-date process and data flow documentation for each product line, updating it whenever a system change, new feature, or new product is introduced.</span></p><br></li><li><p><span>Use this process knowledge as the foundation for designing reconciliation and validation frameworks that are aligned to how the business actually operates — not just how it is assumed to operate.</span></p><br></li></ul><p><b><span>2. End-to-End Transaction Reconciliation</span></b></p><br><ul><li><p><span>Perform daily, weekly, and monthly reconciliations across all Bede product lines to verify that financial transactions are processed accurately from initiation through to completion.</span></p><br></li><li><p><span>For microfinance: reconcile disbursements from the funding account through to customer account credit, validate commodity purchase and transfer entries, and confirm that repayment instalments are correctly reflected in the LMS.</span></p><br></li><li><p><span>For prepaid cards: reconcile card load transactions, spending activity, fees, and settlement entries between the card management system and the general ledger.</span></p><br></li><li><p><span>For wallet services: verify wallet top-up, transfer, and withdrawal flows to ensure all movements are accounted for correctly across systems.</span></p><br></li><li><p><span>For remittances: reconcile transfer instructions, partner settlement entries, and customer debit and credit records to confirm end-to-end accuracy.</span></p><br></li><li><p><span>As new products are launched, extend the reconciliation framework to cover their full transaction flows from day one.</span></p><br></li></ul><p><b><span>3. Revenue Leakage Detection & Process Controls</span></b></p><br><ul><li><p><span>Monitor transaction flows using Tableau dashboards and financial reports to identify discrepancies, missing entries, timing differences, and potential revenue leakage.</span></p><br></li><li><p><span>Investigate anomalies independently — trace the source of each discrepancy through system logs, transaction records, and process documentation before escalating.</span></p><br></li><li><p><span>Maintain a structured log of all identified discrepancies including root cause, financial impact, resolution steps, and closure date.</span></p><br></li><li><p><span>Escalate critical findings — significant financial exposure, systemic errors, or unresolved discrepancies beyond defined thresholds — to the Finance Manager promptly.</span></p><br></li><li><p><span>Monitor that internal financial controls are operating as designed and flag any control gaps or failures.</span></p><br></li></ul><p><b><span>4. Process Integrity Monitoring</span></b></p><br><ul><li><p><span>Validate that all system-to-system interfaces and automated processes — disbursements, repayment postings, fee calculations, and settlements — are operating in line with how they were designed and configured.</span></p><br></li><li><p><span>Cross-check system-generated entries against expected outputs to identify processing errors, missed postings, or incorrect amounts.</span></p><br></li><li><p><span>Liaise with the Technology and Operations teams to investigate and resolve system-related processing issues that affect financial accuracy.</span></p><br></li><li><p><span>Participate in change management reviews for any system change, migration, or product update that has financial or transactional impact, ensuring reconciliation controls are validated before go-live.</span></p><br></li></ul><p><b><span>5. Reporting & KPI Tracking</span></b></p><br><ul><li><p><span>Prepare clear, timely reconciliation reports for the Finance Manager covering status, open items, ageing of discrepancies, and resolution progress.</span></p><br></li><li><p><span>Maintain and update Tableau dashboards used to track reconciliation performance, revenue leakage metrics, and control effectiveness.</span></p><br></li><li><p><span>Contribute to the development and tracking of KPIs including reconciliation completeness, leakage detected vs. recovered, and open item resolution timelines.</span></p><br></li><li><p><span>Produce periodic management reports summarising financial control status across all product lines.</span></p><br></li></ul><p><b><span>6. Collaboration with BI/BA and Revenue Assurance</span></b></p><br><ul><li><p><span>Work closely with the BI/BA team to ensure the correct data is available, extracted accurately, and structured to support effective reconciliation and monitoring.</span></p><br></li><li><p><span>Coordinate with the Revenue Assurance function to apply the correct methodology, control frameworks, and best practices to Bede's reconciliation processes.</span></p><br></li><li><p><span>Raise data quality or system reporting issues identified during reconciliation work to the BI/BA team for investigation and resolution.</span></p><br></li><li><p><span>Contribute to the development of automated reconciliation controls and dashboards as Bede's systems and tooling mature.</span></p><br></li></ul><p><b><span>7. Documentation & Continuous Improvement</span></b></p><br><ul><li><p><span>Document all reconciliation procedures, control checks, and investigation steps in a structured and accessible format.</span></p><br></li><li><p><span>Identify opportunities to improve the efficiency, coverage, and accuracy of the reconciliation process and present proposals to the Finance Manager.</span></p><br></li><li><p><span>Support internal and external audit activities by providing reconciliation documentation, evidence, and explanations as required.</span></p><br></li><li><p><span>Stay current with best practices in financial reconciliation, revenue assurance, and process controls relevant to fintech and regulated financial services.</span></p><br></li></ul><p><span>Perform any other tasks as requested.</span></p><br> <br> <br><br> Qualifications and Education <br> <ul><li><p><span>Bachelor’s degree in Accounting, Finance, Islamic Finance, Banking, Management Information Systems, or a relevantated field.</span></p><br></li><li><p><span>3-5</span><span> years of experience in reconciliation, financial operations, audit, or a related analytical role. Strong academic performance and analytical project work will be considered in lieu of experience.</span></p><br><p><b><span>Preferred Experience</span></b></p><br><ul><li><p><span>Fintech, digital banking, or Islamic finance exposure</span></p><br></li><li><p><span>Experience using Tableau or a similar BI/dashboard tool</span></p><br></li><li><p><span>E</span><span>xperience in audit, reconciliation, or financial controls</span></p><br></li></ul></li></ul> <br> <br><br> Skills and Knowledge <br> <ul><li><p><span>Understanding of financial transaction flows, accounting entries, and end-to-end process logic is an advantage.</span></p><br></li><li><p><span>Exposure to financial systems, reconciliation processes, or data analysis through internship, coursework, or project work is a strong advantage.</span></p><br></li><li><p><span>Familiarity with Tableau or similar BI/reporting tools is a plus and will be developed in the role with support from the BI/BA team.</span></p><br></li><li><p><span>Strong analytical and numerical reasoning skills</span></p><br></li><li><p><span>High attention to detail and accuracy in financial data work</span></p><br></li><li><p><span>Ability to </span><span>understand</span><span>, interpret, and cross-reference financial reports and dashboards</span></p><br></li><li><p><span>Structured approach to documenting findings, discrepancies, and resolutions</span></p><br></li><li><p><span>Strong written and verbal communication for reporting and escalation</span></p><br></li><li><p><span>Understanding of end-to-end transaction and process flows in a financial services context</span></p><br></li><li><p><span>Ability to work independently, take initiative, and follow through on open items</span></p><br></li><li><p><span>Proficiency in Microsoft Excel for data comparison, analysis, and reporting</span></p><br></li></ul> <br> <br><br> Equal Employment Opportunity Statement <br> <p><span>We are an equal opportunity employer and welcome applications from individuals of all backgrounds, including persons with disabilities and those who may require reasonable accommodations to perform their duties. We are committed to maintaining an inclusive workplace and to ensuring that all employees are supported to succeed.</span></p><br> <br> <br> </div>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>We are currently looking for Sr. Java Developer for our Bahrain operations with the following skillsets & terms and conditions:</p><p><strong>Knowledge of API Management.</strong></p><p>Knowledge of Java (Java 8/11/14), OOP principles, SOLID/DRY.</p><p>Knowledge of Java Concurrency & Multithreading.</p><p>Knowledge of Microservices.</p><p>Knowledge of Spring Framework + Spring Boot + Micro-Services development with JPA.</p><p>Ability to design and implement RESTful APIs.</p><p>Knowledge of message queuing systems (e.g., IBM MQ, Kafka).</p><p>Knowledge of HTTP/HTTPS protocol, web servers, relational database design and SQL scripting (MySQL).</p><p>Knowledge of NoSQL technologies (MongoDB).</p><p>Knowledge of UI technologies (HTML5, Thyme leaf/JSP, JSF, Prime faces, CSS, JavaScript, jQuery).</p><p>Knowledge of Security & Identity protocols (OpenID, TLS, OAuth, SAML, SSO, PKI encryption & key management).</p><p>Knowledge Testing, debugging, follow best practice in (Git) Version Control System.</p><p>Knowledge of DevOps.</p><p>Must have Banking / Financial Services experience.</p><p><strong>Job Responsibility</strong></p><p>Design, develop, and maintain Java (8/11/14) applications using OOP and clean-code practices (SOLID/DRY).</p><p>Build and enhance backend services using Spring Framework/Spring Boot, ensuring high performance and scalability.</p><p>Develop, expose, and consume RESTful APIs (JSON) and support SOAP/WSDL/XML integrations when required.</p><p>Implement microservices architecture using JPA/Hibernate, including service communication and API lifecycle management.</p><p>Design and optimize data models; write efficient SQL and manage relational databases (e.g., MySQL) and NoSQL (MongoDB).</p><p>Apply concurrency and multithreading to improve throughput, reliability, and overall system responsiveness.</p><p>Implement security and identity standards including OAuth2/OpenID Connect, SAML/SSO, TLS, and PKI concepts</p><p>Troubleshoot production issues, handle multiple support cases in parallel, and perform root-cause analysis.</p><p>Develop and execute testing/debugging activities, ensuring code quality and adherence to engineering best practices.</p><p>Use Git for version control and support CI/CD/DevOps practices, preferably using Azure DevOps pipelines and boards.</p><p>Collaborate with cross-functional teams to gather integration requirements.</p><p>Document integration flows, technical specifications, and support procedures.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p><strong>Academic Qualification</strong> Bachelor s Degree in Computer Science / Engineering or related field</p><p><strong>Experience required:</strong> Years of Experience 7 - 10 years</p><p></p></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>The Senior Maintenance Manager is responsible for leading and managing all maintenance activities across the manufacturing facility to ensure maximum equipment reliability, operational efficiency, safety, and production continuity. The role oversees preventive, predictive, and corrective maintenance programs for production machinery, utilities, and facility infrastructure, with a strong focus on minimizing downtime, optimizing maintenance costs, and supporting continuous improvement initiatives within a cable manufacturing environment.</p><br><p><strong>Key Responsibilities</strong></p><p><strong>Maintenance Management</strong></p><ul><li><p>Develop and implement maintenance strategies, policies, and procedures to ensure equipment reliability and operational excellence.</p></li><li><p>Lead and manage preventive, predictive, and corrective maintenance programs across all plant equipment and facilities.</p></li><li><p>Ensure timely response and resolution of equipment breakdowns to minimize production downtime.</p></li><li><p>Monitor equipment performance and establish maintenance KPIs to drive continuous improvement.</p></li><li><p>Oversee maintenance planning, scheduling, and resource allocation.</p></li></ul><p><strong>Asset Reliability & Continuous Improvement</strong></p><ul><li><p>Implement reliability-centered maintenance (RCM) and root cause analysis (RCA) methodologies.</p></li><li><p>Analyze equipment failures and develop corrective actions to prevent recurrence.</p></li><li><p>Lead initiatives to improve equipment availability, efficiency, and lifespan.</p></li><li><p>Support Lean Manufacturing, TPM (Total Productive Maintenance), and continuous improvement projects.</p></li></ul><p><strong>Cable Manufacturing Equipment Oversight</strong></p><ul><li><p>Ensure proper maintenance of cable manufacturing equipment including:</p><ul><li><p>Wire drawing machines</p></li><li><p>Stranding machines</p></li><li><p>Extrusion lines</p></li><li><p>Armoring machines</p></li><li><p>Cabling and laying-up machines</p></li><li><p>Testing and quality control equipment</p></li></ul></li><li><p>Ensure utilities such as compressors, chillers, HVAC systems, generators, and power distribution systems are maintained effectively.</p></li></ul><p><strong>Team Leadership</strong></p><ul><li><p>Lead, mentor, and develop maintenance engineers, supervisors, technicians, and contractors.</p></li><li><p>Establish performance objectives and conduct regular performance evaluations.</p></li><li><p>Identify training needs and ensure continuous technical development of maintenance personnel.</p></li><li><p>Promote a culture of accountability, safety, and teamwork.</p></li></ul><p><strong>Budget & Cost Control</strong></p><ul><li><p>Prepare and manage the annual maintenance budget.</p></li><li><p>Control maintenance costs while ensuring equipment reliability and safety.</p></li><li><p>Monitor spare parts inventory and optimize stock levels.</p></li><li><p>Evaluate and negotiate contracts with external service providers and suppliers.</p></li></ul><p><strong>Health, Safety & Compliance</strong></p><ul><li><p>Ensure compliance with company HSE policies and local regulatory requirements.</p></li><li><p>Promote safe maintenance practices and enforce lockout/tagout (LOTO) procedures.</p></li><li><p>Support audits, inspections, and certification requirements.</p></li><li><p>Ensure compliance with ISO standards and other applicable industry regulations.</p></li></ul><p><strong>Project Management</strong></p><ul><li><p>Lead plant maintenance-related capital projects, upgrades, and equipment installations.</p></li><li><p>Coordinate with production, engineering, procurement, and quality departments.</p></li><li><p>Participate in commissioning and start-up activities for new machinery and production lines.</p></li></ul><p><strong>Qualifications</strong></p><ul><li><p>Bachelor's Degree in Mechanical Engineering, Electrical Engineering, Electromechanical Engineering, or a related discipline.</p></li><li><p>Master's degree is an advantage.</p></li><li><p>Professional certifications such as CMRP, PMP, or Maintenance Management certifications are preferred.</p></li></ul><p><strong>Experience</strong></p><ul><li><p>Minimum 10–15 years of maintenance experience within a manufacturing environment.</p></li><li><p>At least 5 years in a senior maintenance leadership role.</p></li><li><p>Experience in cable manufacturing, metals, heavy industry, or continuous-process manufacturing is highly preferred.</p></li><li><p>Proven experience managing large maintenance teams and complex industrial assets.</p></li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>.</p><p></p></section>
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About the Role <br> <p><span>As a Senior .NET Developer, the individual takes a lead role in designing, developing, and maintaining robust software solutions across desktop applications, services, APIs, and integrations. They are responsible for delivering scalable and secure .NET-based systems that align with business requirements, while ensuring performance, reliability, and maintainability. The Senior .NET Developer works closely with business stakeholders, architects, and cross-functional teams to drive end-to-end solution delivery.</span></p><br> <br> <br><br> What We Need From You <br> <ul><li><p><span>Design, develop, and maintain </span><span>.NET</span><span>applications including desktop, console, Windows services, and web-based solutions.</span></p><br></li><li><p><span>Lead the development and integration of high-availability APIs and backend services.</span></p><br></li><li><p><span>Implement and maintain secure and scalable REST and WCF services.</span></p><br></li><li><p><span>Design and deploy applications on IIS with a focus on performance tuning and load balancing.</span></p><br></li><li><p><span>Collaborate with business stakeholders to gather, analyze, and refine requirements.</span></p><br></li><li><p><span>Translate business needs into functional and technical specifications.</span></p><br></li><li><p><span>Perform impact analysis, scoping, and solution design.</span></p><br></li><li><p><span>Troubleshoot application issues, conduct root cause analysis, and implement fixes.</span></p><br></li><li><p><span>Optimize performance of code, database queries, and application behavior.</span></p><br></li><li><p><span>Develop and integrate with SQL Server: tables, stored procedures, functions, views, and PLSQL where required.</span></p><br></li><li><p><span>Integrate systems with third-party APIs and services including TCP/IP and WebSocket-based communication.</span></p><br></li><li><p><span>Conduct code reviews and provide technical mentorship to other developers.</span></p><br></li><li><p><span>Lead planning and estimation sessions, and ensure timely delivery of tasks.</span></p><br></li><li><p><span>Work with version control systems (e.g., Git) and collaborative development workflows.</span></p><br></li><li><p><span>Collaborate with infrastructure and DevOps teams to ensure smooth deployments and environment readiness.</span></p><br></li><li><p><span>Work closely with QA for testing, validation, and bug fixing.</span></p><br></li><li><p><span>Engage in ongoing reporting, system monitoring, and tuning activities.</span></p><br></li><li><p><span>Participate in business meetings, requirement workshops, and sprint planning sessions.</span></p><br></li><li><p><span>Ensure security best practices are followed in application design and implementation.</span></p><br></li><li><p><span>Stay up to date on industry trends, emerging technologies, and recommend improvements to existing systems.</span></p><br></li><li><p><span>Experience or exposure to telecom systems and protocols is considered a strong plus.</span></p><br></li><li><p><span>Perform tasks as requested.</span></p><br></li></ul> <br> <br><br> Qualifications and Experience <br> <ul><li><p><span>Bachelor’s Degree in relevant field ( Computer science, Programming) </span></p><br></li><li><p><span>5+ years of hands-on experience with .NET (C#), including desktop applications, Windows services, and ASP.NET. </span></p><br></li><li><p><span>Telecom industry experience is a plus.</span></p><br></li><li><p><span>Strong experience with console applications, libraries (DLLs), and service-oriented architectures.</span></p><br></li><li><p><span>In-depth experience with WCF and RESTful services.</span></p><br></li><li><p><span>Experience designing load-balanced, fault-tolerant, and high-availability APIs.</span></p><br></li></ul><ul><li><p><span>Experience with version control systems (e.g., Git) and collaborative development workflows.</span></p><br></li></ul><ul><li><p><span>Experience gathering business requirements, performing impact analysis, and documenting design specs.</span></p><br></li><li><p><span>Strong experience integrating third-party services and protocols (e.g., TCP/IP, WebSockets).</span></p><br></li></ul> <br> <br><br> Skills and Knowledge <br> <ul><li><p><span>Solid knowledge of IIS configuration, hosting, troubleshooting, and tuning.</span></p><br></li></ul><ul><li><p><span>Strong proficiency in Microsoft SQL Server: database design, indexing, stored procedures, PLSQL, and views.</span></p><br></li><li><p><span>Proven ability to troubleshoot application, performance, and network-related issues.</span></p><br></li><li><p><span>Excellent communication skills and experience working directly with business users.</span></p><br></li><li><p><span>Strong planning and organizational skills — able to manage multiple tasks and meet deadlines.</span></p><br></li><li><p><span>Understanding of security principles in .NET applications.</span></p><br></li><li><p><span>Knowledge of reporting tools and performance diagnostics. </span></p><br></li></ul> <br> <br><br> Equal Employment Opportunity Statement <br> <p><span>We are an equal opportunity employer and welcome applications from individuals of all backgrounds, including persons with disabilities and those who may require reasonable accommodations to perform their duties. We are committed to maintaining an inclusive workplace and to ensuring that all employees are supported to succeed.</span></p><br> <br> <br> </div>
<p>Role Purpose
The Booking Assistant is responsible for providing comprehensive administrative and operational support to the Booking Department while ensuring the accuracy, integrity, and compliance of booking records, contracts, financial documentation, and system data.
The role is responsible for maintaining efficient administrative processes, supporting departmental operations, ensuring documentation is accurate and audit-ready, administering Microsoft Dynamics 365 records, and coordinating booking-related activities in accordance with company policies, quality standards, and governance requirements.
KEY RESPONSIBILITIES, ACCOUNTABILITIES AND ACTIVITIES
· Provide day-to-day administrative support to the Booking Department.
· Prepare, update, and maintain booking files and event documentation.
· Maintain booking calendars and departmental schedules.
· Prepare correspondence, reports, presentations, and meeting minutes.
· Coordinate and organize meetings, including agendas, minutes, and follow-up actions.
· Coordinate booking-related activities and projects with internal stakeholders.
· Handle confidential information with professionalism and discretion.
· Assist in the preparation and circulation of booking agreements and supporting documentation.
· Maintain and administer accurate, centralized electronic and physical filing systems for all departmental reports, records, and documentation, ensuring information is organised, secure, current, and readily accessible.
· Ensure all booking-related documentation is complete, properly filed and readily accessible.
· Maintain accurate booking records within Microsoft Dynamics 365.
· Maintain complete audit trails for all booking-related activities.
· Ensure departmental records comply with policies and procedures.
· Assist in preparing documentation for internal and external audits.
· Support compliance with ISO 9001 Quality Management System requirements.
· Ensure departmental documentation remains audit-ready at all times.</p><p>Qualifications
· Diploma or Bachelor’s degree in Business Administration or a related discipline.
· Minimum 3 years’ experience in an administrative role, preferably within entertainment, events, hospitality, or a corporate environment.
· Knowledge of advanced administrative and office management practices.
Skills
· Exceptional organizational skills and attention to detail.
· Excellent verbal and written communication skills in both English and Arabic.
· Excellent interpersonal and stakeholder management skills.
· Ability to multitask and prioritize effectively in a dynamic environment.
· Proficient in Microsoft Office.
· Strong time management skills with the ability to work independently.
· Ability to maintain confidentiality and handle sensitive matters with discretion.
· Strong analytical and problem-solving abilities.
· Strong interpersonal skills and a team-oriented approach.
· Ability to work under pressure, often with tight deadlines.</p>
<p><br></p><p>About the Role As a Senior .NET Developer, the individual takes a lead role in designing, developing, and maintaining robust software solutions across desktop applications, services, APIs, and integrations. They are responsible for delivering scalable and secure .NET-based systems that align with business requirements, while ensuring performance, reliability, and maintainability. The Senior .NET Developer works closely with business stakeholders, architects, and cross-functional teams to drive end-to-end solution delivery.</p><p>What We Need From You</p><ul><li>Design, develop, and maintain .NET applications including desktop, console, Windows services, and web-based solutions.</li><li>Lead the development and integration of high-availability APIs and backend services.</li><li>Implement and maintain secure and scalable REST and WCF services.</li><li>Design and deploy applications on IIS with a focus on performance tuning and load balancing.</li><li>Collaborate with business stakeholders to gather, analyze, and refine requirements.</li><li>Translate business needs into functional and technical specifications.</li><li>Perform impact analysis, scoping, and solution design.</li><li>Troubleshoot application issues, conduct root cause analysis, and implement fixes.</li><li>Optimize performance of code, database queries, and application behavior.</li><li>Develop and integrate with SQL Server: tables, stored procedures, functions, views, and PLSQL where required.</li><li>Integrate systems with third-party APIs and services including TCP/IP and WebSocket-based communication.</li><li>Conduct code reviews and provide technical mentorship to other developers.</li><li>Lead planning and estimation sessions, and ensure timely delivery of tasks.</li><li>Work with version control systems (e.g., Git) and collaborative development workflows.</li><li>Collaborate with infrastructure and DevOps teams to ensure smooth deployments and environment readiness.</li><li>Work closely with QA for testing, validation, and bug fixing.</li><li>Engage in ongoing reporting, system monitoring, and tuning activities.</li><li>Participate in business meetings, requirement workshops, and sprint planning sessions.</li><li>Ensure security best practices are followed in application design and implementation.</li><li>Stay up to date on industry trends, emerging technologies, and recommend improvements to existing systems.</li><li>Experience or exposure to telecom systems and protocols is considered a strong plus.</li><li>Perform tasks as requested.</li></ul><p>Qualifications and Experience</p><ul><li>Bachelor s Degree in relevant field ( Computer science, Programming)</li><li>5+ years of hands-on experience with .NET (C#), including desktop applications, Windows services, and ASP.NET.</li><li>Telecom industry experience is a plus.</li><li>Strong experience with console applications, libraries (DLLs), and service-oriented architectures.</li><li>In-depth experience with WCF and RESTful services.</li><li>Experience designing load-balanced, fault-tolerant, and high-availability APIs.</li><li>Experience with version control systems (e.g., Git) and collaborative development workflows.</li><li>Experience gathering business requirements, performing impact analysis, and documenting design specs.</li><li>Strong experience integrating third-party services and protocols (e.g., TCP/IP, WebSockets).</li></ul><p>Skills and Knowledge</p><ul><li>Solid knowledge of IIS configuration, hosting, troubleshooting, and tuning.</li><li>Strong proficiency in Microsoft SQL Server: database design, indexing, stored procedures, PLSQL, and views.</li><li>Proven ability to troubleshoot application, performance, and network-related issues.</li><li>Excellent communication skills and experience working directly with business users.</li><li>Strong planning and organizational skills able to manage multiple tasks and meet deadlines.</li><li>Understanding of security principles in .NET applications.</li><li>Knowledge of reporting tools and performance diagnostics.</li></ul><p><br></p><p><strong>Desired Candidate Profile</strong></p><ul><li>Bachelor s Degree in relevant field ( Computer science, Programming)</li><li>5+ years of hands-on experience with .NET (C#), including desktop applications, Windows services, and ASP.NET.</li><li>Telecom industry experience is a plus.</li><li>Strong experience with console applications, libraries (DLLs), and service-oriented architectures.</li><li>In-depth experience with WCF and RESTful services.</li><li>Experience designing load-balanced, fault-tolerant, and high-availability APIs.</li><li>Experience with version control systems (e.g., Git) and collaborative development workflows.</li><li>Experience gathering business requirements, performing impact analysis, and documenting design specs.</li><li>Strong experience integrating third-party services and protocols (e.g., TCP/IP, WebSockets).</li><li>Solid knowledge of IIS configuration, hosting, troubleshooting, and tuning.</li><li>Strong proficiency in Microsoft SQL Server: database design, indexing, stored procedures, PLSQL, and views.</li><li>Proven ability to troubleshoot application, performance, and network-related issues.</li><li>Excellent communication skills and experience working directly with business users.</li><li>Strong planning and organizational skills able to manage multiple tasks and meet deadlines.</li><li>Understanding of security principles in .NET applications.</li><li>Knowledge of reporting tools and performance diagnostics.</li></ul>
<p><h4>About the role</h4>
<p>At Pavago, one of our clients is hiring a tech support specialist to provide technical troubleshooting and support across SaaS platforms, internal systems, hardware, and customer-facing applications.</p>
<p>This is a hands-on support role focused on:</p>
<ul>
<li>Technical troubleshooting</li>
<li>Ticket resolution</li>
<li>SaaS support operations</li>
<li>User onboarding & access management</li>
<li>Knowledge base documentation</li>
<li>Customer support and issue escalation</li>
</ul>
<p>You’ll act as the frontline technical resource helping customers and internal users resolve issues quickly, professionally, and efficiently.</p>
<p>If you enjoy:</p>
<ul>
<li>Solving technical problems</li>
<li>Troubleshooting systems</li>
<li>Helping users navigate software issues</li>
<li>Working in fast-paced support environments</li>
</ul>
<p>this role is a strong fit.</p>
<h4>What you’ll own</h4>
<strong>Technical support & troubleshooting</strong><br>
<p>Respond to technical support requests through platforms such as:</p>
<ul>
<li>Zendesk</li>
<li>Freshdesk</li>
<li>Jira Service Desk</li>
<li>ServiceNow</li>
</ul>
<p>Troubleshoot:</p>
<ul>
<li>Login issues</li>
<li>Password resets</li>
<li>Connectivity problems</li>
<li>SaaS platform errors</li>
<li>Browser and system-related issues</li>
</ul>
<p>Resolve Level 1 & Level 2 support requests.</p>
<p>Guide customers through troubleshooting steps using simple, non-technical language.</p>
<p>Ensure users feel informed and supported throughout the resolution process.</p>
<strong>Ticket management & escalation</strong><br>
<p>Prioritize incoming tickets based on:</p>
<ul>
<li>Urgency</li>
<li>SLA requirements</li>
<li>Business impact</li>
</ul>
<p>Escalate complex issues to:</p>
<ul>
<li>Tier 2/3 Support</li>
<li>DevOps</li>
<li>Engineering teams</li>
</ul>
<p>Document:</p>
<ul>
<li>Troubleshooting steps</li>
<li>Findings</li>
<li>Reproduction details</li>
<li>Escalation notes</li>
</ul>
<p>Maintain clean and accurate support documentation.</p>
<strong>Basic system administration</strong><br>
<p>Support:</p>
<ul>
<li>User provisioning</li>
<li>Account setup</li>
<li>Password resets</li>
<li>Permissions management</li>
</ul>
<p>Assist with:</p>
<ul>
<li>Onboarding</li>
<li>Offboarding</li>
<li>Access control workflows</li>
</ul>
<p>Support:</p>
<ul>
<li>Windows</li>
<li>macOS</li>
<li>Linux environments</li>
</ul>
<strong>Knowledge base & documentation</strong><br>
<p>Create and maintain:</p>
<ul>
<li>FAQs</li>
<li>Troubleshooting guides</li>
<li>Internal support documentation</li>
</ul>
<p>Identify recurring issues and document solutions.</p>
<p>Improve first-contact resolution rates through stronger documentation and workflows.</p>
<strong>Monitoring & issue detection</strong><br>
<p>Use monitoring tools such as:</p>
<ul>
<li>Datadog</li>
<li>Splunk</li>
<li>New Relic</li>
</ul>
<p>Monitor alerts and identify recurring technical issues proactively.</p>
<p>Report trends and recurring incidents for long-term resolution and process improvement.</p>
<strong>Cross-functional collaboration</strong><br>
<p>Work closely with:</p>
<ul>
<li>QA</li>
<li>Product</li>
<li>Engineering</li>
<li>DevOps teams</li>
</ul>
<p>Report:</p>
<ul>
<li>Bugs</li>
<li>Feature requests</li>
<li>Customer pain points</li>
</ul>
<p>Share customer feedback to improve product functionality and support operations.</p>
<h4>What makes you a strong fit</h4>
<ul>
<li>Calm and professional under pressure</li>
<li>Strong troubleshooting and problem-solving mindset</li>
<li>Excellent communicator with empathy and patience</li>
<li>Detail-oriented with strong documentation habits</li>
<li>Comfortable working independently in remote support environments</li>
<li>Focused on both technical resolution and customer experience</li>
</ul>
<h4>Requirements (must-have)</h4>
<strong>Experience</strong><br>
<p>1–2+ years of experience in:</p>
<ul>
<li>Technical support</li>
<li>IT helpdesk</li>
<li>SaaS support</li>
<li>Customer-facing troubleshooting</li>
</ul>
<strong>Technical skills</strong><br>
<p>Experience with:</p>
<ul>
<li>Zendesk</li>
<li>Jira</li>
<li>ServiceNow</li>
<li>Freshdesk</li>
</ul>
<p>Familiarity with:</p>
<ul>
<li>SaaS platforms</li>
<li>Networking basics</li>
<li>Operating systems</li>
</ul>
<p>Comfortable managing multiple systems and support queues simultaneously.</p>
<strong>Communication skills</strong><br>
<ul>
<li>Strong written and verbal English communication</li>
<li>Ability to explain technical issues clearly to non-technical users</li>
<li>Strong multitasking and organizational skills</li>
</ul>
<h4>Nice to have</h4>
<ul>
<li>CompTIA A+ or Network+ certifications</li>
<li>Experience supporting:</li>
<ul>
<li>APIs</li>
<li>SaaS integrations</li>
<li>Cloud-based platforms</li>
</ul>
<li>Familiarity with:</li>
<ul>
<li>Datadog</li>
<li>Splunk</li>
<li>New Relic</li>
</ul>
<li>Background in:</li>
<ul>
<li>SaaS</li>
<li>IT services</li>
<li>Technical customer support</li>
</ul>
</ul>
<h4>Tools & platforms</h4>
<ul>
<li>Zendesk</li>
<li>Jira Service Desk</li>
<li>ServiceNow</li>
<li>Freshdesk</li>
<li>Datadog</li>
<li>Splunk</li>
<li>New Relic</li>
<li>SaaS & cloud-based platforms</li>
</ul>
<h4>What a typical day looks like</h4>
<ul>
<li>Review support queues and prioritize urgent tickets</li>
<li>Troubleshoot SaaS and technical support requests</li>
<li>Resolve customer and internal system issues</li>
<li>Escalate complex problems with detailed documentation</li>
<li>Update FAQs and support documentation</li>
<li>Collaborate with engineering and product teams on bugs and improvements</li>
<li>Monitor support metrics and identify recurring issues</li>
</ul>
<p>In short: you are the first line of technical support — helping users stay productive while ensuring issues are resolved quickly, clearly, and professionally.</p>
<h4>Key metrics for success (KPIs)</h4>
<ul>
<li>First response time (FRT) within SLA</li>
<li>First contact resolution (FCR) rate</li>
<li>Reduced average resolution time (ART)</li>
<li>Customer satisfaction (CSAT) scores</li>
<li>Reduced recurring ticket volume</li>
<li>Consistently updated documentation and knowledge base quality</li>
</ul>
<h4>Why this role stands out</h4>
<ul>
<li>Exposure to modern SaaS and support environments</li>
<li>Opportunity to work with:</li>
<ul>
<li>Support systems</li>
<li>Monitoring tools</li>
<li>Cloud platforms</li>
<li>Technical troubleshooting workflows</li>
</ul>
<li>Strong growth path into:</li>
<ul>
<li>Tier 2 Support</li>
<li>Systems Administration</li>
<li>DevOps</li>
<li>Customer Success Engineering</li>
</ul>
<li>Remote flexibility with collaborative technical teams</li>
<li>Opportunity to improve systems, documentation, and support operations</li>
</ul>
<h4>Interview process</h4>
<ul>
<li>Initial phone screen</li>
<li>Video interview with Pavago recruiter</li>
<li>Practical troubleshooting exercise</li>
<li>Client interview with support / engineering leadership</li>
<li>Offer & background verification</li>
</ul>
<h4>Apply now</h4>
<p>If you:</p>
<ul>
<li>Enjoy solving technical problems</li>
<li>Thrive in customer-facing support environments</li>
<li>Communicate clearly under pressure</li>
<li>Want hands-on experience with SaaS and technical systems</li>
</ul>
<p>This is a strong opportunity to grow within technical support and modern SaaS operations.</p></p><p></p>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p>Join Comsip Al' A'ali — Bahrain’s trusted leader in electrical and instrumentation engineering</p><br><p><strong>Comsip Al A'Ali</strong>, a subsidiary of VINCI Energies, delivers <strong>innovative</strong>, <strong>reliable</strong>, and <strong>customer-focused</strong> solutions that drive industrial and commercial progress across the Kingdom — all while maintaining the highest standards of safety, quality, and sustainability.</p><br><p><strong>Our expertise : </strong>We provide <strong>turnkey solutions</strong> across the entire project lifecycle, with deep specialization in: </p><br><ul><li><p>Electrical Engineering Services</p><br></li><li><p>Instrumentation Contracting</p><br></li><li><p>Medium-Voltage Switchgear & Circuit Protection</p><br></li><li><p>Industrial & Commercial Sector Projects</p><br></li><li><p>Technical Construction Services</p><br></li><li><p>Architectural & Engineering Consultancy</p><br></li></ul><p> Backed by the strength of the VINCI Energies network and its brands — <strong>Actemium</strong> and <strong>Omexom</strong> — Comsip Al A’Ali delivers <strong>agile</strong>, <strong>locally adapted</strong>, and <strong>high-performance</strong> solutions, embracing a culture of sustainable innovation.</p><br><p><strong>Qualification and Minimum Experience: </strong></p><br><p>• ITI in Electrical Engineering with 7 Years Experience in Maintenance Field or Diploma in Electrical Engineering with 5 Years Experience in Maintenance Field.</p><br><p>o Posses <strong>EWA Wireman License</strong></p><br><p><strong>GENERAL REQUIREMENTS</strong></p><br><p>Must have experience in the Petrochemical/Oil & Gas Industry with specific experience in working around "live" Process Units and "in service" Plants/Product pipelines Offshore or Onshore locations.</p><br><p>a. Technician must be able to speak and accept instructions in either English or Arabic.</p><br><p>b. Trade Test: Trade Test shall be conducted to verify that the Technician possesses acceptable level of knowledge and skill as below:</p><br><p><strong>KNOWLEDGE OF HSE REQUIREMENTS</strong></p><br><p>Must be familiar with the provisions of Environmental, Health & Safety (EHS) Policy and all relevant Standards in the following:</p><br><p>a. Work and Fire Permits. Safe access to Electrical Equipment- Electrical Isolation, Lock-out tag-out and testing.</p><br><p>b. Smoking Regulations.</p><br><p>c. Personnel Protective safety items, i.e., hats, goggles, gloves, shoes, FRC etc. </p><br><p>d. Safe handling of acids/Chemicals.</p><br><p>e. Use of gas detection devices, Self- Contained Breathing Apparatus (SCBA) and other safety equipment. </p><br><p>f. Attend Safety/Toolbox Meeting or participate in accident investigations. </p><br><p>g. Identify Confined Space, hazards of chemicals etc. </p><br><p>h. Knowledge of Dealing with emergencies in the absence of any assistance when needed at work sites. </p><br><p>i. Identify potential hazards at work site, assess risk and follow actions as per risk management plan.</p><br><p><strong>Knowledge of Specific Requirements :- </strong></p><br><p>a. Knowledge of EWA Regulations for Electrical Installations, BS, IEC and lEE regulations covering electrical materials, apparatus and installations.</p><br><p>b. Knowledge and skill to readd and understand power, control and protection circuitry including standard electrical symbols/nomenclature, conductor sizes and overcurrent protection for given loads. </p><br><p>c. Knowledge of different voltage systems used for power distribution in the Industry. </p><br><p>d. Knowledge of Cable installation - spacing, supports, bending radii, etc.</p><br><p>e. Wiring -conduit and trunking fill, maximum permissible circuits, permissible volt drops, etc. </p><br><p>f. Demonstrate ability to isolate simple faults using standard test equipment.</p><br><p>g. Possess knowledge and skill in lighting that includes: -</p><br><p>1. Types of LED and filament lamps, fluorescent tubes, mercury and sodium vapor lamps.</p><br><p>2. Installation, assembly, connection of Lighting Panel Boards and repair of all types of lighting systems.</p><br><p>h. Possess knowledge and skill in conduit installation that includes: -</p><br><p>1. Familiarity with EWA Regulations for Electrical Installations, BS, IEC and lEE regulations covering conduit installations such as conduit fills, supports, bends, pull boxes.</p><br><p>2. Types and sizes of conduit and associated fittings.</p><br><p>3. Ability to install conduit up to 3-inch diameter using hand dies or power machines for screwing and bending.</p><br><p>i. Possess knowledge and skill in domestic and industrial wiring that includes:</p><br><p>1. Familiarity with EWA Regulations for Electrical Installations, BS, IEC and lEE regulations applicable to wiring. Installation of wiring in hazardous and non-hazardous areas.</p><br><p>2. Jointing of single and multicore wiring by solder or crimping jointing kits.</p><br><p>3. Installation of grounding systems including grounding resistance measurements.</p><br><p>4. Glanding and termination of armored cables.</p><br><p>5. Testing of cabling and wiring prior to energizing.</p><br><p>j. Possess the knowledge and skill in the maintenance of motors, starters and generators:</p><br><p>1. Operating of single and three phase motors and generators and Connection. </p><br><p>2. Dismantling, checking, overhaul and assembly of motor starters.</p><br><p>3. Connection of line starters, Drives and push buttons. </p><br><p>4. Replacing carbon brushes on motors and generators.</p><br><p>5. Testing winding on single or three phase motors and generators for insulation and balance.</p><br><p>6. Possess knowledge and skill in the application, installation and maintenance of explosion proof equipment used in hazardous locations.</p><br><p>k. Possess knowledge to troubleshoot faults like Over currents, Short Circuits, Earth faults.</p><br><p>l. Possess knowledge and skill in the use of measurement and test equipment namely:</p><br><p>1. Digital and Analogue Multimeters for voltage, current, Power, Energy and resistance.</p><br><p>2. Megger for testing insulation up to 500V.</p><br><p>3. Earth loop tester and Clip on ammeter.</p><br><p>m. Possess knowledge and skill in basic electronics that includes:</p><br><p>1. Checking of Diodes and Rectifiers.</p><br><p>2. Functional check on UPS and Chargers.</p><br><p>n. Possess knowledge and skill in the commissioning and maintenance of transformers like:</p><br><p>1. Installation and connection of single and three phase transformers, variacs, rheostats, autotransformers and regulators.</p><br><p>2. Maintenance of transformer breathers and Bucholtz relays. </p><br><p>3. Performing oil breakdown tests.</p><br><p><strong>Our DNA</strong>: Trust, Entrepreneurial Spirit, Solidarity, Autonomy, Responsibility</p><br><p>Joining us means becoming part of a large group while enjoying the agility and warmth of a human-sized company!</p><br><p> A personalized onboarding journey from day one, with tailored career follow-up</p><br><p> Opportunities for growth, training, and mobility within a fast-growing international group</p><br><p> Close and supportive management</p><br><p> Recognition of employee performance through a company savings plan</p><br><p> Pride in shared achievements</p><br><p>☘️ Respect for the environment and local communities in the countries where we operate (Human Rights Guide)</p><br><p> Commitment to the health and safety of our employees</p><br><p> At VINCI Energies Oil & Gas, CSR initiatives are deeply embedded in our activities, our ways of working, and ultimately, in our DNA <br></p><br>
<br> </div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p><b>More About the Role:</b><br>Join Our Mission to Support the U.S. Navy’s PC Refresh Initiative and Enhance Warfighter Capabilities with Advanced IT Solutions!</p><br><p><br>Leidos is seeking a highly motivated and skilled OCONUS Seat Service Technician to join our team and support the Naval Enterprise Network (NEN) OCONUS portion of the NGEN-R Service Management, Integration, and Transport (SMIT) Contract. This exciting opportunity is in Manama, Bahrain, where you will contribute to the End User Hardware as a Service (EUHWaaS) task order in the Middle East.<br>At Leidos, we are deeply committed to supporting the U.S. Navy and its mission of providing superior technology to ensure the effectiveness of our nation’s defense efforts.</p><br><p><br>By joining us, you will have the unique opportunity to be part of a team that provides Information Technology support to the U.S. Navy, making an impactful difference in the way it operates globally. You will contribute to the modernization of technology systems that support critical Navy operations, ensuring that warfighters have access to the most reliable, secure, and efficient IT infrastructure possible. Your efforts will directly contribute to the Navy’s overall mission, ensuring readiness, bolstering security, and optimizing operational success.<br> <br>If you're looking for a chance to make a tangible difference in the defense of our nation, while advancing your career in the dynamic and rapidly evolving field of IT modernization, this is the opportunity for you.</p><br><p><b>What You'll Get to Do:</b><br>•Support the deployment of new hardware as a service devices (desktops, laptops, peripherals) as part of the EUHWaaS task order. This includes system imaging, software installation, configuration, and data migration. <br>•Configure systems per baseline image specifications, ensuring all new devices are set up with the required applications, operating systems, and security setting in accordance with Government policies. <br>•Deploy PCs by unboxing equipment, disposing of packaging materials, and transporting systems to buildings throughout the worksite. <br>•Maintain detailed records of the refresh process in remedy tickets, adhering to all work instructions for ticket management. <br>•Complete break-fix actions for EUHW devices, adhering to all work instructions and documenting work in tickets. <br>•Complete seat returns for EUHW devices, adhering to all work instructions and documenting work in tickets.<br>•Communicate with regional lead(s) and on-site end-user POCs to execute system replacements, break-fix actions, and device returns. <br>•Assist with the overall coordination of the EUHWaaS task, ensuring timelines and milestones are met. Report progress, challenges, and completed tasks to the project lead.<br>•Support completing all actions within the timeframe required by Service Level Requirement (SLR).</p><br><p><b>You'll Bring These Qualifications:</b><br>•Bachelor’s degree in IT or related field, and 2 years related experience; additional years of related experience may be substituted in lieu of a degree.<br>•Must be a US Citizen and posess an active DoD Secret Clearance. <br>•Compliant with DoD 8570 IAT Level II (Security+, CCNA Security, etc.). <br>•Minimum of one OEM network or OS certification (CCNA, MDAA, MEAA, etc.). <br>•Proficient with Windows operating systems, including installation, configuration, and troubleshooting. <br>•Strong knowledge of hardware, including desktops, laptops, and peripheral devices. <br>•Ability and willingness to carry up to 30 lbs of equipment. <br>•Familiarity with imaging and deployment tools (e.g., MECM or similar). <br>•Familiarity with data migration and backup procedures. <br>•Ability to troubleshoot and resolve routine technical issues efficiently and effectively in a fast-paced environment. <br>•Ability to work independently and in a collaborative, team-oriented environment.</p><br><p><b>These Qualifications Would be Nice to Have:</b><br>•ITIL Foundations v3 or v4 Certification. <br>•Knowledge of Department of Defense (DoD) / Department of Navy (DoN) operating environments. <br>•Knowledge of network configurations and security protocols. <br>•Strategic thinker with a results-oriented mindset. <br>•High attention to detail and accuracy. <br>•Problem-solving skills and a proactive approach to challenges.</p><br><p>NGEN<br> </p><br><p>If you're looking for comfort, keep scrolling. At Leidos, we outthink, outbuild, and outpace the status quo — because the mission demands it. We're not hiring followers. We're recruiting the ones who disrupt, provoke, and refuse to fail. Step 10 is ancient history. We're already at step 30 — and moving faster than anyone else dares.</p><br><u><b>Original Posting:</b></u>June 26, 2026<p>For U.S. Positions: While subject to change based on business needs, Leidos reasonably anticipates that this job requisition will remain open for at least 3 days with an anticipated close date of no earlier than 3 days after the original posting date as listed above.</p><br><br><br><br><br><br><br><br><b><u>Pay Range:</u></b>Pay Range $50,700.00 - $91,650.00<p><span>The Leidos pay range for this job level is a general guideline only and not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, education, experience, knowledge, skills, and abilities, as well as internal equity, alignment with market data, applicable bargaining agreement (if any), or other law.</span></p><br> </div>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>What We Need From You</p><p>Design and develop scalable IP network and ISP infrastructure solutions to support business growth and technology strategy.</p><p><br></p><p>Prepare and review High-Level Designs (HLD), Low-Level Designs (LLD), technical specifications, and implementation guidelines for new services, network expansions, and technology refresh initiatives.</p><p><br></p><p>Lead network planning activities, including capacity forecasting, traffic analysis, technology evaluation, and infrastructure lifecycle planning.</p><p><br></p><p>Develop technical requirements, Statements of Work (SoW), Bills of Quantities (BoQ), and Requests for Proposal (RFP/RFI) documentation, and participate in the technical evaluation and selection of vendor solutions.</p><p><br></p><p>Prepare CAPEX/OPEX estimates, budget forecasts, and business cases to support annual investment planning and strategic initiatives.</p><p><br></p><p>Establish and maintain IP network architecture standards, engineering guidelines, and design governance to ensure consistency, scalability, resilience, and security.</p><p><br></p><p>Govern IP network operations by reviewing network performance, capacity utilization, availability, incidents, problem trends, and operational KPIs, and recommend continual improvement initiatives.</p><p><br></p><p>Define operational acceptance criteria and ensure new network solutions are fully operationally ready before handover to the Operations team.</p><p><br></p><p>Collaborate with Technology, Cybersecurity, Business, Marketing, PMO, Procurement, and other stakeholders to design and deliver new network services and solutions.</p><p><br></p><p>Manage technical engagements with vendors, consultants, and service providers throughout the planning, procurement, implementation, and acceptance lifecycle.</p><p><br></p><p>Evaluate emerging technologies, industry trends, and best practices, providing recommendations for network evolution and modernization.</p><p><br></p><p>Promote automation and process optimization by identifying opportunities to streamline engineering, planning, and governance activities through scripting and automation tools.</p><p><br></p><p>Ensure all network designs and solutions comply with organizational security policies, regulatory requirements, and industry best practices, incorporating security-by-design principles.</p><p><br></p><p>Develop, maintain, and periodically review network architecture documentation, standards, procedures, technical roadmaps, and engineering documentation.</p><p><br></p><p>Provide technical leadership and governance during project implementation, testing, commissioning, and operational handover.</p><p><br></p><p>Education and Experience</p><p>Bachelor’s degree in computer science, computer engineering, communication engineering, or any related field.</p><p><br></p><p>CCNA, or IP networks related professional certification preferred.</p><p><br></p><p>CCNP Routing & Switching experience is preferable.</p><p><br></p><p>3–5 years of experience in IP and ISP network planning, design, or engineering within a telecommunications operator or Internet Service Provider (ISP).</p><p><br></p><p>Exposure to IP Technical expertise in all areas of IP and ISP and capacity and CDN service providers.</p><p><br></p><p>Skills and Knowledge</p><p>Good understanding of networking concepts (routing, switching, security..etc).</p><p><br></p><p>Good understanding in L2, L3 networks</p><p><br></p><p>Good understanding on both IPv4 and IPv6</p><p><br></p><p>Good understanding of firewall, VPN and proxy policies</p><p><br></p><p>Excellent organizational, communication and troubleshooting skills.</p><p><br></p><p>Be willing to work in a team.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Participate in the design, implementation, testing, operation and maintenance Zain Bahrain IP network.</li><li>Work in a team environment with shared responsibilities for new projects assigned to the IP Networks team.</li><li>Liaise with other Technology, Business and Marketing teams to assist in the design, delivery and operations of new products and solutions.</li><li>Manage the relationship with vendors and service providers engaged to provide networking products, services or support as required.</li><li>Analyze statistics, logs and alarms from network monitoring systems to maintain network health and take preventive and corrective actions as appropriate.</li><li>Assist the IP Networks senior Engineers in network capacity forecasts and planning of upgrades.</li><li>Automate repetitive tasks where appropriate using scripting techniques.</li><li>Research and keep abreast on new technologies.</li><li>Assist in the upkeep of proper documentation.</li><li>Work on various tools and technologies related to ISP and IP network systems.</li><li>Work on Internal LAN and WAN networks.</li><li>Work on various security platforms such as firewalls, VPN, IPS, Proxies..etc</li><li>Carry out the above duties outside office hours where deemed necessary.</li><li>Carry out the above duties with security-in-mind.</li><li>Perform any other related duties as assigned or needed.</li></ul><p><b>Education and Experience</b></p><ul><li>Bachelor s degree in computer science, computer engineering, communication engineering, or any related field.</li><li>CCNA, or related professional certification preferred.</li><li>CompTIA Network+</li><li>CCNP Routing & Switching is preferable.</li><li>3+ years of experience in the same area in the Telecom field.</li><li>Exposure to IP Technical expertise in all areas of IP and security networks is preferable.</li></ul><p><b>Skills and Knowledge</b></p><ul><li>Proven track record in designing and executing customer life-cycle strategies, retention programs and personalized campaigns.</li><li>Experienced in managing cross-functional projects and leading teams toward revenue or churn reduction targets.</li><li>Strong analytical skills with the ability to interpret data and translate insights into actionable strategies.</li><li>Proficiency in campaign management tools and BI/Analytics platforms.</li><li>Excellent communication, presentation and reporting skills.</li><li>Problem solving and decision-making abilities with a data driven and customer-centric mindset.</li></ul><p></p></section>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span>Tech Support Specialist (SaaS, Helpdesk, IT Support & Troubleshooting) – Remote Position Type: Full-Time, Remote Working Hours: U.<br>S. Business Hours About the Role At Pavago, one of our clients is hiring a Tech Support Specialist to provide technical troubleshooting and support across SaaS platforms, internal systems, hardware, and customer-facing applications.<br> This is a hands-on support role focused on: Technical troubleshooting Ticket resolution SaaS support operations User onboarding & access management Knowledge base documentation Customer support and issue escalation You’ll act as the frontline technical resource helping customers and internal users resolve issues quickly, professionally, and efficiently.<br> If you enjoy: solving technical problems troubleshooting systems helping users navigate software issues working in fast-paced support environments this role is a strong fit.<br> What You’ll Own Technical Support & Troubleshooting Respond to technical support requests through platforms such as: Zendesk Freshdesk Jira Service Desk ServiceNow Troubleshoot: login issues password resets connectivity problems SaaS platform errors browser and system-related issues Resolve Level 1 & Level 2 support requests Guide customers through troubleshooting steps using simple, non-technical language Ensure users feel informed and supported throughout the resolution process Ticket Management & Escalation Prioritize incoming tickets based on: urgency SLA requirements business impact Escalate complex issues to: Tier 2/3 Support DevOps Engineering teams Document: troubleshooting steps findings reproduction details escalation notes Maintain clean and accurate support documentation Basic System Administration Support: user provisioning account setup password resets permissions management Assist with: onboarding offboarding access control workflows Support: Windows macOS Linux environments Knowledge Base & Documentation Create and maintain: FAQs troubleshooting guides internal support documentation Identify recurring issues and document solutions Improve first-contact resolution rates through stronger documentation and workflows Monitoring & Issue Detection Use monitoring tools such as: Datadog Splunk New Relic Monitor alerts and identify recurring technical issues proactively Report trends and recurring incidents for long-term resolution and process improvement Cross-Functional Collaboration Work closely with: QA Product Engineering DevOps teams Report: bugs feature requests customer pain points Share customer feedback to improve product functionality and support operations What Makes You a Strong Fit Calm and professional under pressure Strong troubleshooting and problem-solving mindset Excellent communicator with empathy and patience Detail-oriented with strong documentation habits Comfortable working independently in remote support environments Focused on both technical resolution and customer experience Requirements (Must-Have) Experience 1–2+ years of experience in: Technical Support IT Helpdesk SaaS Support Customer-Facing Troubleshooting Technical Skills Experience with: Zendesk Jira ServiceNow Freshdesk Familiarity with: SaaS platforms networking basics operating systems Comfortable managing multiple systems and support queues simultaneously Communication Skills Strong written and verbal English communication Ability to explain technical issues clearly to non-technical users Strong multitasking and organizational skills Nice to Have CompTIA A+ or Network+ certifications Experience supporting: APIs SaaS integrations cloud-based platforms Familiarity with: Datadog Splunk New Relic Background in: SaaS IT services technical customer support Tools & Platforms Zendesk Jira Service Desk ServiceNow Freshdesk Datadog Splunk New Relic SaaS & cloud-based platforms What a Typical Day Looks Like Review support queues and prioritize urgent tickets Troubleshoot SaaS and technical support requests Resolve customer and internal system issues Escalate complex problems with detailed documentation Update FAQs and support documentation Collaborate with engineering and product teams on bugs and improvements Monitor support metrics and identify recurring issues In short: You are the first line of technical support — helping users stay productive while ensuring issues are resolved quickly, clearly, and professionally.<br> Key Metrics for Success (KPIs) First Response Time (FRT) within SLA First Contact Resolution (FCR) rate Reduced Average Resolution Time (ART) Customer Satisfaction (CSAT) scores Reduced recurring ticket volume Consistently updated documentation and knowledge base quality Why This Role Stands Out Exposure to modern SaaS and support environments Opportunity to work with: support systems monitoring tools cloud platforms technical troubleshooting workflows Strong growth path into: Tier 2 Support Systems Administration DevOps Customer Success Engineering Remote flexibility with collaborative technical teams Opportunity to improve systems, documentation, and support operations Interview Process Initial Phone Screen Video Interview with Pavago Recruiter Practical Troubleshooting Exercise Client Interview with Support / Engineering Leadership Offer & Background Verification Apply Now If you: enjoy solving technical problems thrive in customer-facing support environments communicate clearly under pressure want hands-on experience with SaaS and technical systems this is a strong opportunity to grow within technical support and modern SaaS operations.<br></span> </div>
<p><h4>Essential responsibilities:</h4>
<p>The designee shall be qualified to maintain, modify, and repair electrical power generating and control systems, automatic transfer switches, heating, ventilation, air conditioning and refrigeration (HVAC) systems, and associated equipment. Performs scheduled periodic maintenance on systems and components, and adjusts systems to maintain proper voltage, refrigerant levels, current, frequency, and synchronization. Identifies, repairs, and records malfunctions by removing, repairing, and/or replacing defective components.</p>
<p>The designee shall maintain systems such as, but not limited to, Cummins generator series DGDK, DSGAB, DGBB, C15D6, C35D6, 125D6D, MEPP series 1050, 1070A, PP-3106A and utilize Cummins InPower software for diagnostics. This designee shall be qualified to work from blueprints, drawings, and operate a variety of electrician’s hand tools and testing instruments.</p>
<p>Support various generator and HVAC systems identified in Table 4.5.1 – C2 Systems and Associated Support Equipment, Table 4.5.2 ATCALS Systems and Associated Support Equipment, Table 4.5.3 ATC Weather Systems and Associated Support Equipment, Table 4.5.4 C2 Air Control Squadron O&M Support, and Table 4.5.5 Regional Maintenance Center O&M and Support Equipment. Units range from 15 kW to 250 kW power generation and 1 to 5 ton HVAC split and rooftop configurations.</p>
<h4>Minimum position knowledge, skills, and abilities required:</h4>
<ul>
<li>Universal 608 HVAC certification.</li>
<li>High school diploma or GED. Formal training on power generating equipment and associated equipment such as military technical training school, vocational college, and/or a four-year apprentice program with experience in electrical power production maintenance and repair.</li>
<li>Willingness to perform other duties outside the HVAC trade.</li>
<li>Computer knowledge to navigate online training, timekeeping, and email.</li>
<li>Four years of practical experience with equipment the technician will maintain. Six months of Cummins Commercial, Advanced Medium Mobile Power Source (AMMPS), and InPower Software experience required.</li>
<li>Must have or be able to obtain and maintain a US government secret security clearance. (Note: US citizenship is required to obtain and maintain a secret clearance.)</li>
<li>Ability to lift up to 50 lbs.</li>
<li>Ability to stoop, bend, kneel, carry, reach, and lift for sustained periods of time.</li>
<li>Ability to work in a fast-paced, constantly changing environment.</li>
<li>Ability to obtain and maintain a US CENTCOM medical exam.</li>
</ul></p><p></p>
<p>The designee shall be qualified to maintain, modify, and repair electrical power generating and control systems, automatic transfer switches, heating, ventilation, air conditioning and refrigeration (HVAC) systems, and associated equipment. Performs scheduled periodic maintenance on systems and components, and adjusts systems to maintain proper voltage, refrigerant levels, current, frequency, and synchronization. Identifies, repairs, and records malfunctions by removing, repairing, and or replacing defective components. The designee shall maintain systems such as, but not limited to Cummins generator series' DGDK, DSGAB, DGBB, C15D6, C35D6 125D6D, MEPP series 1050, 1070A, PP- 3106A and utilize Cummins Inpower software for diagnostics. This designee shall be qualified to work from blueprints, drawings, and operating a variety of electrician s hand tools and testing instruments. Support various generator/HVAC systems identified in Table 4.5.1 C2 Systems and Associated Support Equipment; Table 4.5.2 ATCALS Systems and Associated Support Equipment; Table 4.5.3 ATC Weather Systems and Associated Support equipment; Table 4.5.4 C2 Air Control Squadron O&M Support, Table 4.5.5 Regional Maintenance Center O&M and Support Equipment. Units range from 15kW to 250kW power generation and 1 - 5 ton HVAC split and roof top configurations.</p><p><strong>Desired Candidate Profile</strong></p><ul><li>Universal 608 HVAC certification.</li><li>High School diploma or GED. Formal training on power generating equipment and associated equipment such as: military technical training school, vocational college, and/or a four (4) year apprentice program with experience in electrical power production maintenance and repair.</li><li>Willingness to perform other duties outside the HVAC trade.</li><li>Computer knowledge to navigate online training, time keeping and email.</li><li>Four (4) years of practical experience with equipment the technician will maintain. Six (6) months of Cummins Commercial, Advanced Medium Mobile Power Source (AMMPS) and InPower Software experience required.</li><li>Must have or be able to obtain/maintain a US Government Secret Security Clearance. (Note: US Citizenship is required to obtain/maintain a Secret Clearance.)</li><li>Ability to lift of up 50 lbs.</li><li>Ability to do the following for sustained periods of time: stoop, bend, kneel, carry, reach, lift.</li><li>Ability to work in a fast paced, constantly changing environment</li><li>Ability to obtain and maintain a US CENTCOM Medical Exam</li></ul>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<br>Company Description<br><br><p>Welcome to the award-winning five-star Mövenpick Hotel Bahrain, located adjacent to Bahrain International Airport, with a magnificent view of the sprawling lagoon and less than 10 minutes away from downtown city centre of Manama, the capital of Kingdom of Bahrain. </p><br><p>The hotel offers 97 luxury hotel rooms and 10 suites with state-of-art facilities and amenities. Our 5 star hotel went through a complete transformation; including restaurants and bars as well as rooms and suites.</p><br><p>Silk's restaurant is all day dining, offering international cuisine and theme nights. Gallery lounge is located in the high ceiling natural light glass lobby, serving French pastries, high tea and Swiss Mövenpick coffee and delights. While Xenia bar and lounge is offering exotic cocktails and bar food with live night entertainment daily. Mövenpick Hotel Bahrain is well known for its award-winning Friday Brunch.</p><br><p>The award-winning European Rimal spa, features 12 treatment rooms, including single treatment suites, one double female suite and two traditional Turkish hammam suites with their own steam rooms and heated wet tables. Rimal Spa is the only spa that offers non-surgical CACI Synergy machines in the Kingdom. All treatment rooms are designed to the highest standards and have private showers. </p><br><p>Mövenpick Hotel Bahrain is a place to experience world-class luxury hospitality, blended with Arabian tradition and a touch of Swiss that makes our guests feel at home in one of the most attractive and friendly destinations in the Gulf Region.</p><br><br>Job Description<br><br><p>Mövenpick Hotel Bahrain is seeking an experienced and motivated <strong>Housekeeping Senior Supervisor</strong> to support our housekeeping team in delivering exceptional cleanliness, comfort, and service for our valued guests.</p><br><ul><li>Supervise daily housekeeping operations and ensure guest rooms, public areas, and back-of-house areas are cleaned and maintained to the highest standards.</li><li>Inspect rooms and areas to ensure quality and cleanliness before releasing to Front Office.</li><li>Coordinate room assignments, duty rosters, and staff scheduling.</li><li>Train, coach, and evaluate room attendants and housekeeping staff.</li><li>Ensure proper use of cleaning chemicals and equipment in line with safety standards.</li><li>Respond promptly to guest requests and follow up to ensure satisfaction.</li><li>Monitor inventory of linen, cleaning supplies, and guestroom amenities; report shortages or make requisitions as needed.</li><li>Enforce hygiene, health, and safety regulations in all housekeeping operations.</li></ul><br>Qualifications<br><br><ul><li>Minimum 3 years of experience in a housekeeping supervisory role, preferably in a hotel environment.</li><li>Strong leadership and organizational skills.</li><li>High attention to detail and guest service standards.</li><li>Ability to lead by example and work under pressure.</li><li>Good communication skills.</li><li>Familiarity with housekeeping management systems is a plus.</li></ul> </div>
<p><h4>Job description</h4>
<p>Bank ABC seeks to recruit an IFRS9 & ECL Reporting Officer in the Group Risk Management Department based in our Head Office, in Bahrain. The primary responsibility of this role involves running the Moodys IFRS9 RCO on several environments/contexts for different units/subsidiaries as applicable.</p>
<p>Regularly maintaining, updating, and monitoring the Expected Credit Loss (ECL) framework, including the calculation rules and engines in line with internal policies and regulatory requirements.</p>
<p>The role requires a sound understanding of SQL and related database technologies and a high-level familiarity with statistical tools such as SAS. A strong knowledge of IFRS9 guidelines, Basel guidelines, and credit risk management tools is essential.</p>
<h4>Responsibilities of the role</h4>
<p>Reporting to the Head of IFRS9 & ECL Reporting, the job holder will be responsible for:</p>
<ul>
<li>Generation of IFRS9 ECL provision results on a quarterly basis through the Moodys RCO for both Group and Unit levels using different environments/contexts.</li>
<li>Engaging with all ABC subsidiaries and business units to collect necessary data and ensure that the data provided is accurate by performing periodic checks.</li>
<li>Generating analytical reports related to ECL from Strategic System.</li>
<li>Define and validate the integration of the RCO with other risk management systems.</li>
<li>Preparing and maintaining all internal standards, policies and rules on IFRS9. Active engagement, awareness and monitoring of any proposed or announced policy changes together with preparation for the impact of such changes.</li>
<li>Providing support for other critical strategic risk management initiatives which include Risk MI Dashboard, Stress Testing, ICAAP, portfolio reporting, etc.</li>
<li>Maintaining and monitoring ECL strategic system configuration for any required changes. Engage and perform any necessary UAT for changes in the RCO and assist with efforts to automate the ECL computation where applicable.</li>
<li>Reporting P&L charge to GCC which includes reconciliation between Group Finance & Group Risk. Not limited to reconciliation of Stage 3 accounts with Group RLU.</li>
</ul>
<h4>Areas of knowledge, qualification and experience</h4>
<ul>
<li>2-5 years' experience in a similar function with a large regional or global financial institution.</li>
<li>A graduate degree with banking & finance background.</li>
<li>High level of data handling skills.</li>
<li>Strong knowledge of IFRS9 regulations.</li>
<li>Good knowledge of credit risk measurement techniques such as risk ratings.</li>
<li>Strong, hands-on proficiency in SQL and related database technologies (i.e. SAS, R & Python) beyond basic or high-level understanding.</li>
<li>Ability to learn and update skills on the job.</li>
<li>Expert-level Excel skills, including data cleaning, advanced functions (e.g., VLOOKUP/XLOOKUP, INDEX-MATCH), and large-dataset management.</li>
<li>Good organizational skills.</li>
</ul></p><p></p>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>One of our reputed Clients committed to being the leading regional operator in the world of Fin-tech providing innovative solutions and advanced payments looking for a Talented & Experienced IT Quality Assurance Specialist (Mobile Application, Web Portals, and Kiosks Testing)</p><p>As a IT Quality Assurance Specialist, you'll be the guardian of our product quality, responsible for testing our mobile wallet applications across iOS and Android platforms. As well as our web portal and Kiosks.</p><p>You'll design comprehensive test strategies, identify bugs before they reach users, and leverage cutting-edge AI tools to accelerate testing cycles without compromising thoroughness.</p><p>Your work will directly impact user trust and satisfaction in our financial services.</p><p><b>Duties & Responsibilities:</b></p><ul><li><b>Mobile Application, Web Portals and Kiosks Testing</b></li><li>Perform comprehensive testing of iOS and Android mobile wallet applications across multiple devices, OS versions, and screen sizes.</li><li>Execute functional, regression, integration, and end-to-end testing for all new features and releases</li><li>Test critical payment flows including card transactions, peer-to-peer transfers, bill payments, remittances, and wallet top-ups</li><li>Validate user interface, user experience, navigation flows, and visual design consistency</li><li>Test application performance, load handling, responsiveness, and stability under various conditions</li><li>Conduct security testing to identify vulnerabilities in payment processes and data handling</li><li>Verify integration with third-party services including payment gateways, banks, and card networks</li></ul><ul><li><b>AI-Powered Testing:</b></li><li>Utilize AI testing tools (TestRigor, Applitools, Testim, Mabl, etc.) to automate repetitive test scenarios</li><li>Leverage AI assistants (ChatGPT, Claude, GitHub Copilot) to generate test cases, test data, and testing scripts</li><li>Use AI-powered visual testing tools to detect UI inconsistencies and regression issues</li><li>Implement AI-driven test optimization to identify high-risk areas requiring deeper testing</li><li>Explore and integrate emerging AI QA tools to continuously improve testing efficiency</li><li>Use AI to analyze bug patterns and predict potential problem areas.</li></ul><ul><li><b>Test Planning & Documentation:</b></li><li>Create detailed test plans, test cases, and test scenarios for new features and releases</li><li>Design and maintain test case repositories organized by feature, priority, and test type</li><li>Document test results, defects, and quality metrics clearly and thoroughly</li><li>Develop testing checklists and quality gates for different release stages</li><li>Maintain up-to-date testing documentation and knowledge base</li></ul><ul><li><b>Bug Tracking & Quality Assurance:</b></li><li>Identify, document, and track bugs with detailed reproduction steps, screenshots, and logs</li><li>Assign severity and priority levels to defects based on business impact</li><li>Collaborate with developers to clarify issues, verify fixes, and conduct retesting</li><li>Ensure all critical and high-priority bugs are resolved before release</li><li>Perform smoke testing and sanity checks on bug fixes</li><li>Monitor bug trends and quality metrics to identify systemic issues</li></ul><ul><li><b>Automation & Continuous Improvement:</b></li><li>Build and maintain automated test scripts for regression and smoke testing</li><li>Implement continuous testing practices integrated with CI/CD pipelines</li><li>Identify opportunities to automate manual testing workflows</li><li>Recommend and implement tools, frameworks, and processes to improve QA efficiency</li><li>Stay current with mobile testing best practices and industry trends</li><li>Contribute to improving overall product quality culture within the organization</li></ul><ul><li><b>Cross-Functional Collaboration:</b></li><li>Work closely with product managers to understand requirements and acceptance criteria</li><li>Partner with developers during feature development to prevent defects early</li><li>Communicate testing progress, blockers, and risks to stakeholders</li><li>Participate in sprint planning, grooming, and retrospective meetings</li><li>Provide quality perspective in product design and technical architecture discussions.</li></ul><ul><li><b>AI Tools Proficiency:</b></li><li>Comfortable using AI assistants to accelerate work (test case generation, script writing, problem-solving)</li><li>Quick learner eager to explore and adopt new AI-powered testing tools</li><li>Ability to critically evaluate AI-generated test cases and outputs</li><li>Understanding of how to prompt AI tools effectively for QA tasks</li></ul><ul><li><b>Qualifications & Experience:</b></li><li>Bachelor's degree in Computer Science, Engineering, or related field</li><li>ISTQB or similar QA certification</li><li>Experience with performance testing tools (JMeter, LoadRunner)</li><li>Knowledge of accessibility testing standards (WCAG)</li><li>Experience testing in Agile/Scrum environments</li><li>Previous experience in startups or fast-paced product companies</li></ul><ul><li><b>Mobile Testing Expertise:</b></li><li>2-4 years of experience in mobile application testing (iOS and Android)</li><li>Strong understanding of mobile app development lifecycle and release processes</li><li>Hands-on experience testing native mobile applications and hybrid apps</li><li>Knowledge of mobile-specific testing challenges including device fragmentation, network conditions, and OS compatibility</li><li>Experience with mobile testing tools (TestFlight, Firebase Test Lab, BrowserStack, Sauce Labs)</li></ul><ul><li><b>Technical Skills:</b></li><li>Proficiency with bug tracking and test management tools (Jira, TestRail, Zephyr, or similar)</li><li>Experience with automation frameworks (Appium, XCUITest, Espresso, Detox)</li><li>Basic programming/scripting knowledge (Python, JavaScript, or Java) for test automation</li><li>Understanding of API testing using Postman, REST clients, or similar tools</li><li>Familiarity with version control systems (Git)</li><li>Knowledge of CI/CD concepts and tools (Jenkins, GitHub Actions, CircleCI)</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li><b>AI Tools Proficiency:</b></li><li>Comfortable using AI assistants to accelerate work (test case generation, script writing, problem-solving)</li><li>Quick learner eager to explore and adopt new AI-powered testing tools</li><li>Ability to critically evaluate AI-generated test cases and outputs</li><li>Understanding of how to prompt AI tools effectively for QA tasks</li><li><b>Domain Knowledge:</b></li><li>Experience testing fintech, payment, banking, or financial services applications strongly preferred</li><li>Understanding of payment processing flows, transaction security, and compliance requirements</li><li>Knowledge of common security vulnerabilities (OWASP Mobile Top 10)</li><li>Familiarity with data privacy regulations and PCI DSS standards</li><li><b>Analytical & Problem-Solving Skills:</b></li><li>Strong attention to detail with ability to spot subtle defects and edge cases</li><li>Logical thinking to design comprehensive test scenarios and coverage</li><li>Root cause analysis skills to understand why bugs occur</li><li>Ability to think from end-user perspective and anticipate user behavior</li><li><b>Qualifications & Experience:</b></li><li>Bachelor's degree in Computer Science, Engineering, or related field</li><li>ISTQB or similar QA certification</li><li>Experience with performance testing tools (JMeter, LoadRunner)</li><li>Knowledge of accessibility testing standards (WCAG)</li><li>Experience testing in Agile/Scrum environments</li><li>Previous experience in startups or fast-paced product companies</li><li><b>Mobile Testing Expertise:</b></li><li>2-4 years of experience in mobile application testing (iOS and Android)</li><li>Strong understanding of mobile app development lifecycle and release processes</li><li>Hands-on experience testing native mobile applications and hybrid apps</li><li>Knowledge of mobile-specific testing challenges including device fragmentation, network conditions, and OS compatibility</li><li>Experience with mobile testing tools (TestFlight, Firebase Test Lab, BrowserStack, Sauce Labs)</li><li><b>Technical Skills:</b></li><li>Proficiency with bug tracking and test management tools (Jira, TestRail, Zephyr, or similar)</li><li>Experience with automation frameworks (Appium, XCUITest, Espresso, Detox)</li><li>Basic programming/scripting knowledge (Python, JavaScript, or Java) for test automation</li><li>Understanding of API testing using Postman, REST clients, or similar tools</li><li>Familiarity with version control systems (Git)</li><li>Knowledge of CI/CD concepts and tools (Jenkins, GitHub Actions, CircleCI)</li></ul><p></p></section>
<p><h4>Bank overview</h4>
<p>Bank ABC seeks to recruit a Head of IT Application Support in the Group Information Technology Department based in our Head Office in Bahrain. The Head of Application Support provides bank-wide leadership and accountability for the stability, availability, resilience, and controlled change of the bank's application and digital service landscape. This includes core banking platforms (e.g., Temenos), payments, digital channels, treasury and markets, CRM, trade finance, AML/KYC and sanctions, regulatory and finance reporting, data platforms, and enterprise integration.</p>
<p>The role owns the Run-the-Bank (RTB) and Change-the-Bank (CTB) operating model and plays a critical role in shaping the Run-and-Change interface between the bank, IT vendors, and managed-service providers, ensuring that production services are delivered in a predictable, secure, compliant, and cost-effective manner across a hybrid cloud environment spanning on-premises, private cloud, and public cloud platforms.</p>
<p>As part of the bank's technology transformation agenda, the role is responsible for supporting and executing the application support strategy for core banking and all associated ecosystems, including cloud-hosted deployments, vendor-managed services, and complex integration patterns.</p>
<p>The job holder is expected to modernise and adopt AI-enabled capabilities across application support; this includes embedding disciplined ITIL-aligned service management in collaboration with other technology teams. Finally, the Head of Application Support acts as a senior contributor to the wider Group Technology Strategy, supporting technology governance, regulatory readiness, risk management, and architecture discipline.</p>
<h4>Responsibilities of the role</h4>
<p>The job holder will be responsible for:</p>
<h4>Strategy and governance</h4>
<ul>
<li>Define, own and continuously evolve the application support strategy aligned with business objectives and the wider Group technology strategy, with clear roadmap around Temenos and its digital ecosystem.</li>
<li>Work with other technology partners and key stakeholders to establish and enforce a robust governance framework for RTB and CTB, ensuring clear accountability between internal teams, vendors, and managed-service providers.</li>
<li>Ensure the application support team comply with regulatory, risk, and internal control requirements, providing senior-level assurance for audits, regulatory reviews, and other examinations.</li>
<li>Support the GCITO in shaping and executing Group-wide technology governance, including policy adherence, architectural discipline, service standards, and technology risk management.</li>
<li>Sponsor and gradually adopt AI capabilities across application support, ensuring appropriate governance and measurable operational benefits.</li>
</ul>
<h4>Application ecosystem management</h4>
<ul>
<li>Lead the definition and execution of application lifecycle and obsolescence management, ensuring early engagement with systems owners to timely decommission, migrate, or consolidate systems in line with the bank's core banking and digital transformation strategy.</li>
<li>Own and drive the rationalisation and simplification of the application estate, with the Temenos core banking platform as the strategic foundation around which all supporting, adjacent and downstream systems are designed, integrated, and operated.</li>
<li>Ensure the application support model, service processes, and operational tooling are aligned to the bank's technology roadmap, including cloud-hosted deployments, vendor-managed services, and complex integration landscapes.</li>
<li>As needed, lead major incident and problem management situations, ensuring timely resolution, executive communication, root-cause analysis, and durable remediation.</li>
<li>Own and mature ITIL/ServiceNow-aligned service management practices (incident, problem, change, release, knowledge), ensuring consistent execution across the application support team.</li>
</ul>
<h4>Collaboration and stakeholder management</h4>
<ul>
<li>Act as the most senior point of contact for business stakeholders and business-technologist teams on application stability, integration, service performance, and operational risk.</li>
<li>Partner closely with Architecture, IT Delivery, Data Management, Service Management, Cyber Security, and Business technologists to ensure seamless transition of solutions into production and sustained service quality.</li>
<li>Build and maintain strong, outcome-driven relationships with vendors, system integrators, and managed-service providers, ensuring SLA compliance, performance transparency, and accountability.</li>
<li>Provide clear, timely, and executive-ready communication during incidents, service issues, and material risk events.</li>
<li>Represent Application Support in senior management forums, governance committees, and steering groups, contributing informed, risk-based perspectives.</li>
</ul>
<h4>Leadership and people management</h4>
<ul>
<li>Lead and develop a high-performance application support team, fostering a culture of accountability, professionalism, and continuous improvement.</li>
<li>Manage clear role boundaries and responsibilities across Tech Leads, support teams, business-technologist teams, and vendor resources, ensuring effective coverage and resilience.</li>
<li>Build and execute succession plans and capability uplift strategies, particularly in Temenos, cloud operations, service management, and AI-enabled application delivery and support. Promote modern ways of working, including SRE principles, automation and AI, and data-driven decision-making.</li>
<li>Promote a culture of diversity, equality, and inclusion within the Application Support team, championing diversity initiatives and fostering a sense of belonging and respect for all team members.</li>
<li>Collaborate with GIT Management and HR to recruit and onboard top talent, ensuring the application support team has the skills, capabilities, and resources needed to achieve its goals and objectives.</li>
</ul>
<h4>Areas of knowledge, qualification and experience</h4>
<ul>
<li>20+ years of technology, digital or application support experience.</li>
<li>10+ years in a managerial and leadership role (mandatory).</li>
<li>Extensive leadership experience in application support, production services, or technology operations within banking or regulated financial services.</li>
<li>Proven accountability for the stability, availability, and resilience of large-scale, business-critical application estates.</li>
<li>Hands-on experience supporting and operating core banking platforms, preferably Temenos, within complex, multi-vendor and integration-heavy environments.</li>
<li>Experience leading and developing multi-disciplinary, geographically distributed teams, including succession planning and capability uplift.</li>
<li>Bachelor's degree or advanced degree in Information Technology, Computer Science, Engineering, or related field.</li>
<li>Temenos banking platform (desirable) - formal training or certifications related to Temenos implementations, operations, or upgrades.</li>
<li>Professional certifications in IT Service Management (e.g., ITIL), Cloud Platforms (e.g., AWS, Azure), Project delivery/governance (e.g., Agile, PRINCE2, etc.).</li>
<li>Banking application landscapes, including core banking platforms (particularly Temenos), payments, digital channels, treasury and markets, trade finance and cash management, regulatory and finance reporting, and enterprise integration patterns.</li>
<li>Application support and service management frameworks, including ITIL-aligned practices, service lifecycle management, and the operation of multi-tier (L1-L4) support models across internal teams and managed-service providers.</li>
<li>Hybrid cloud architectures and operating models, spanning on-premises, private cloud, and public cloud environments, with an understanding of operational resilience, availability, and recovery considerations.</li>
<li>Non-functional requirements (NFRs) and operational controls, including availability, performance, security, scalability, observability, resilience, and recoverability.</li>
<li>Modern reliability and operations concepts, including Site Reliability Engineering (SRE), automation, monitoring, and data-driven service delivery.</li>
<li>Data platforms, and strong experience in data integration, ETL processes, and data management platforms and tools.</li>
<li>Knowledge of data lake architectures and experience in managing and integrating data lakes using platforms like AWS and Azure.</li>
<li>Vendor and managed-service governance, including SLA/OLA models, performance management, and commercial oversight.</li>
<li>Technology risk management within regulated financial services, including audit, regulatory expectations, control frameworks, and cyber security and data protection.</li>
<li>Knowledge of cloud computing technologies and implementing cloud-based solutions and services.</li>
<li>Knowledge of API management and integration, facilitating data exchange between internal systems and external data sources.</li>
<li>Understanding of machine learning and AI frameworks and platforms, including AI-enabled operational capabilities.</li>
</ul></p><p></p>
<p><h4>About the role</h4>
<p>We are seeking a highly detail-oriented and proactive admin assistant to support the financial and operational backbone of a creative, service-driven business. This role plays a critical part in maintaining accuracy across bookkeeping, payroll, inventory tracking, and vendor management while ensuring day-to-day operations remain organized, efficient, and reliable.</p>
<p>This is a hands-on, execution-focused role ideal for someone who enjoys working with systems, numbers, documentation, and operational processes. The ideal candidate is highly organized, dependable, and capable of independently managing multiple responsibilities in a remote environment.</p>
<p>You will help create operational clarity by ensuring financial records, inventory systems, vendor relationships, and reporting processes are consistently maintained with precision and professionalism.</p>
<h4>Responsibilities</h4>
<strong>Bookkeeping & financial operations</strong><br>
<li>Manage daily bookkeeping activities and maintain organized, accurate financial records</li>
<li>Process invoices, expenses, reconciliations, and transaction tracking</li>
<li>Support payroll calculations and ensure timely and accurate payment processing</li>
<li>Prepare and organize required financial and tax documentation</li>
<li>Assist in maintaining compliance with financial processes and reporting standards</li>
<li>Support implementation and optimization of accounting systems and workflows</li>
<li>Maintain organized digital records for financial reporting and audit readiness</li>
<strong>Inventory management</strong><br>
<li>Monitor inventory levels, stock movement, and usage trends</li>
<li>Coordinate inventory ordering and restocking processes</li>
<li>Maintain accurate inventory tracking systems and documentation</li>
<li>Identify shortages, overstocking, or inefficiencies and proactively recommend solutions</li>
<li>Generate inventory reports and cost tracking summaries as needed</li>
<strong>Vendor & expense management</strong><br>
<li>Build and maintain professional vendor relationships</li>
<li>Track vendor invoices, contracts, payment schedules, and obligations</li>
<li>Execute expense management and vendor optimization initiatives</li>
<li>Coordinate vendor communications regarding orders, billing, or service issues</li>
<li>Support cost control and operational efficiency efforts</li>
<strong>Administrative & operational support</strong><br>
<li>Maintain organized documentation across bookkeeping, inventory, and vendor systems</li>
<li>Create and update spreadsheets, trackers, and operational reports</li>
<li>Support internal process consistency and administrative workflows</li>
<li>Ensure data accuracy across reports, systems, and operational records</li>
<li>Assist leadership with administrative and operational support tasks as needed</li>
<h4>What makes you a strong fit</h4>
<li>Highly detail-oriented with strong accuracy and organizational discipline</li>
<li>Reliable, proactive, and comfortable working independently in a remote environment</li>
<li>Strong problem-solving mindset with the ability to manage multiple responsibilities calmly</li>
<li>Enjoys creating structure, maintaining systems, and improving operational processes</li>
<li>Communicates professionally and effectively with vendors and internal stakeholders</li>
<li>Process-driven with strong ownership and follow-through</li>
<h4>Required experience & skills</h4>
<li>Proven experience in bookkeeping, accounting support, or financial administration</li>
<li>Hands-on experience with inventory management and vendor coordination</li>
<li>Strong proficiency with QuickBooks, Square, or similar accounting/payment systems</li>
<li>Advanced Microsoft Excel or Google Sheets skills for reporting, analysis, and tracking</li>
<li>Excellent written and verbal communication skills</li>
<li>Strong organizational and time-management abilities</li>
<li>Ability to prioritize tasks and manage workflows independently</li>
<h4>Preferred experience & tools</h4>
<li>Previous experience supporting small businesses, creative agencies, or service-based businesses</li>
<li>Familiarity with U.S. small business tax processes and compliance requirements</li>
<li>Experience with inventory management systems and operational reporting</li>
<li>Exposure to payroll processing and vendor contract management</li>
<li>Experience creating operational SOPs or process documentation</li>
<h4>Education</h4>
<li>Bachelor’s degree in accounting, finance, business administration, or a related field preferred</li>
<li>Relevant certifications or bookkeeping/accounting training are a plus</li>
<h4>What does a typical day look like?</h4>
<p>An admin assistant in this role focuses on maintaining operational accuracy and supporting efficient business workflows. You will:</p>
<li>Manage and reconcile financial transactions and bookkeeping records</li>
<li>Process payroll-related tasks and maintain compliance documentation</li>
<li>Monitor inventory levels and coordinate restocking activities</li>
<li>Communicate with vendors and manage payment tracking</li>
<li>Update spreadsheets, reports, and operational documentation</li>
<li>Support process organization and improve administrative efficiency</li>
<p>In essence: you ensure financial accuracy, operational consistency, and organized systems that help the business run smoothly every day.</p>
<h4>Key metrics for success (KPIs)</h4>
<li>Accuracy and timeliness of bookkeeping and payroll processing</li>
<li>Inventory accuracy and stock availability</li>
<li>Vendor performance and expense optimization</li>
<li>Compliance with reporting and documentation requirements</li>
<li>Organization and reliability of operational systems and records</li>
<li>Timely completion of administrative and financial workflows</li>
<h4>Interview process</h4>
<li>Initial phone screen</li>
<li>Video interview with recruiter</li>
<li>Practical assessment (bookkeeping or inventory management scenario)</li>
<li>Final interview</li>
<li>Offer & background verification</li></p><p></p>