E-marketing Jobs in Bahrain

<p><h4>You can look forward to</h4> <ul> <li>Lead, develop, and mentor a facultative underwriting team, setting clear objectives and ensuring high performance</li> <li>Manage and further develop client and broker relationships across the MENA & SEA region</li> <li>Contribute to portfolio strategy, steering, and business planning in close collaboration with senior management</li> <li>Underwrite facultative property risks at a senior level, ensuring technical excellence and compliance with underwriting guidelines</li> <li>Leverage digital and AI-enabled tools (e.g. Copilot and underwriting analytics solutions) to enhance underwriting quality, productivity, and decision-making</li> <li>Ensure efficient processes, strong governance, and close collaboration with internal stakeholders across the Hannover Re Group</li> </ul> <h4>You come equipped with</h4> <ul> <li>Bachelor's degree in engineering, finance, or business administration (a master's degree is an advantage)</li> <li>Holds a recognized professional qualification such as ACII or FCII</li> <li>8 to 12 years of experience in insurance or reinsurance, preferably in P&C facultative underwriting managerial role. Ideally a minimum of 3 years prior management experience or high potential to grow into the leadership role reasonably quickly</li> <li>Solid knowledge of MENA and/or South-East Asian markets and relevant underwriting practices</li> <li>Familiarity with Takaful / Islamic insurance principles is considered a strong advantage</li> <li>Proven leadership experience or clear readiness to step into a team leadership role</li> <li>Strong client and broker relationship management skills</li> <li>Excellent analytical, negotiation, and communication abilities</li> <li>Comfortable working with digital platforms and AI-enabled tools (e.g. Copilot) in an underwriting environment</li> <li>Experience working with reinsurance underwriting tools and systems</li> </ul> <h4>What you can expect</h4> <ul> <li>A leadership role with significant impact on portfolio development and market positioning</li> <li>Exposure to diverse international markets across MENA & SEA</li> <li>Close collaboration with experienced professionals across the Hannover Re Group</li> <li>A stable, long-term position within a leading global reinsurance group</li> <li>A professional, inclusive, and performance-driven working environment with a strong focus on digital enablement</li> </ul> <h4>What we offer</h4> <p><strong>Atmosphere:</strong> You will find an international working environment with short decision channels, an open feedback culture and a sense of community shaped by mutual esteem and a readiness to help.</p> <p><strong>Benefits:</strong> Structured onboarding, flexible working hours, life and medical insurance as well as modern offers for personal development, health management and work-life balance are just some of our benefits.</p> <p><strong>Prospects:</strong> You contribute your specialist and methodological expertise and we offer you fresh input and the opportunity to further develop your potential - including room to come up with innovative ideas and act on them!</p> <p>We'd love to hear about your skills and experiences. No need to upload a photo - it won't impact your application. Apply simply and securely by clicking on the apply now button.</p> <p><strong>The deadline for applications is 31/07/2026.</strong></p></p><p></p>

<p>About the Role Eunoia Tech Consultancy is looking for an experienced IT Project Manager to oversee and supervise the implementation of an upcoming large-scale digital transformation project in coordination with our technology partner. The successful candidate will represent Eunoia in project coordination, monitor the technology partner's delivery, coordinate with the client, and ensure the project is delivered according to the agreed scope, schedule, SLA, quality and contractual requirements. Key Responsibilities Supervise and monitor the overall project implementation. Coordinate between Eunoia, technology partners and the client. Track project milestones, deliverables and deadlines. Monitor the technology partner's technical and operational performance. Review project progress reports and identify delays or risks. Coordinate requirements, testing, UAT and deployment activities. Monitor SLA and service performance. Manage project risks, issues and dependencies. Monitor project scope and change requests. Attend project meetings and prepare project reports. Coordinate with teams in Bahrain and Saudi Arabia. Ensure proper documentation, knowledge transfer and handover activities. Escalate major technical, commercial or schedule issues to Eunoia management. Requirements Bachelor's degree in IT, Computer Science, Engineering, Project Management or a related field. 5–8+ years of experience in IT/software project management. Experience managing large-scale IT or digital transformation projects. Experience managing technology vendors/partners. Strong understanding of software implementation and delivery. Knowledge of Cloud, APIs, Microservices, DevOps and Cybersecurity. Understanding of SLA, ITSM, Agile/Scrum, risk and change management. Strong communication and stakeholder-management skills. Ability to understand technical discussions and coordinate effectively with technical teams. </p><p><strong>Desired Candidate Profile</strong></p><p>Additional Requirements Valid Bahrain driving licence is required. Willingness and ability to travel to Saudi Arabia regularly as required by the project. Candidate must have the legal right/valid visa or work authorization to work in both Bahrain and Saudi Arabia, as applicable to the role. Flexibility to attend meetings and project activities in both countries. What We Offer Opportunity to work on a major upcoming digital transformation project. Long-term project engagement of approximately 3–5 years. Opportunity to work with leading technology partners and enterprise-level stakeholders.<br><br><br></p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <strong>SUMMARY</strong><p>The General Manager (GM), in conjunction with the management team will strategically lead all areas within the hotel.&nbsp;</p><br><p>The GM is responsible for optimizing profitability, the guest experience and overall hotel quality performance, team member engagement, market share and ultimately return on owner investment.&nbsp;</p><br><p>The objectives of this role will be to lead the hotel opening project according to the Critical path and to ensure the right team is recruited, onboarded, and trained at the right time according to the opening date and business forecast.&nbsp;</p><br><p>Furthermore, the incumbent will achieve revenue optimization, effective cost-control, and implementation of quality operational standards within the framework of the brand.&nbsp;&nbsp;</p><br><p>The GM will lead and develop a hotel team of hospitality professionals to deliver exceptional guest service and quality as well as the operational and financial objectives within the operating budget and business plan.&nbsp;&nbsp;<br></p><br><p><strong>KEY RESPONSIBILITIES</strong>&nbsp;</p><br><p><strong>Leadership:&nbsp;</strong></p><br><ul><li><p>The GM will work with the hotel Management Team to ensure the successful delivery of the individual departmental plans as they fit within the overall hotels business strategy.&nbsp;&nbsp;</p><br></li></ul><ul><li><p>The GM will inspire, coach, guide and motivate their team and act as the leader for the property with respect to relationship management and development. He/she will lead by example, to inspire the team to ‘Do the Right Thing’.</p><br></li><li><p>The GM is ultimately accountable for the achievement of all hotel KPI’s.</p><br></li><li><p>Ensure the hotel meets and exceeds the Wyndham People Compliance Standards Level 1 – CORE.&nbsp;</p><br></li></ul><p><strong>Strategy &amp; planning:&nbsp;</strong></p><br><ul><li><p>The GM will define and execute a detailed strategic budget plan for the hotel. This will also include setting performance targets, comply with all company standards and defining the objectives for the hotel subject to owner approval.&nbsp;</p><br></li><li><p>The GM will focus to develop the awareness of the hotel within the city, region and country, to help the ‘Grow our Iconic Brands’, supported by PR, Social Media plans, relationship with Media, and attendance at key exhibitions.</p><br></li><li><p>He/she will build an excellent relationship with owners, protecting the assets and acting as a Brand Ambassador.&nbsp;&nbsp;</p><br></li></ul><p><strong>Business Performance</strong></p><br><ul><li><p>The GM will be accountable for the overall success and performance of the hotel including:</p><br></li></ul><ul><li><p>Achieving targeted Revenue, and GOP.&nbsp;</p><br></li><li><p>Delivery of commercial plan and achieving sales targets.&nbsp;</p><br></li><li><p>Continuous evolve RevPAR and RGI.&nbsp;</p><br></li><li><p>Achieving target quality scores (Medallia &amp; Quality Audit).&nbsp;</p><br></li><li><p>Delivery of HR plan and achieving People targets i.e., Employee engagement, turnover, productivity ratios, time to hire etc.&nbsp;</p><br></li><li><p>Achieve targeted Wyndham Rewards enrollments.&nbsp;</p><br></li><li><p>Achieving and evolving the Wyndham Green certification.&nbsp;&nbsp;</p><br></li><li><p>Ensuring profitability by keeping a firm control over the bottom line, anticipating and or resolving potential problems, obstacles which may hinder revenue optimization, cost control or quality.&nbsp;<br></p><br></li></ul><p><strong>Quality&nbsp;</strong></p><br><ul><li><p>As the guardian and protector of the brand, the GM will ensure brand standard compliance.&nbsp;</p><br></li><li><p>In conjunction with the Heads of Department, he/she will roll out Operating Standards (SOP’s) and relevant employee training to drive service excellence and high guest service performance.&nbsp;<br></p><br></li></ul><p><strong>Human Resources&nbsp;</strong></p><br><ul><li><p>The GM will ensure in conjunction with the hotel management team and Hotel HR Leader to identify, select, recruit, develop, engage, manage, retain and inspire team members to maximise the hotels return on Human Capital.&nbsp;</p><br></li></ul><ul><li><p>The GM will role model the service culture values.&nbsp;</p><br></li></ul><p><strong>Hotel Opening&nbsp;</strong></p><br><ul><li><p>The GM will ensure that all tasks are actioned in time according to the Critical Path&nbsp;&nbsp;</p><br></li><li><p>The GM will conduct any other reasonable duties assigned by owners.&nbsp;&nbsp;&nbsp;</p><br></li></ul><p>It is not the intent of this Job Description to cover all aspects of the position but to highlight the most important areas of responsibility.</p><br> </div>

<p><strong>Job description:</strong></p><p>Must be female and have experience in Fine Dining</p><p>Must be located in Bahrain</p><p>if you have a background in Fine Dining, purchasing and procurement within the hospitality/F&B industry, we would love to hear from you.</p><p>Responsibilities for this role include:</p><ul><li><p>Coordinate daily Front of the House and Back of the House restaurant operations</p></li><li><p>Deliver superior service and maximize customer satisfaction</p></li><li><p>Respond efficiently and accurately to customer complaints</p></li><li><p>Organize and supervise shifts</p></li><li><p>Appraise staff performance and provide feedback to improve productivity</p></li><li><p>Estimate future needs for goods, kitchen utensils and cleaning products</p></li><li><p>Ensure compliance with sanitation and safety regulations</p></li><li><p>Manage restaurant’s good image and suggest ways to improve it</p></li><li><p>Promote the brand in the local community through word-of-mouth and restaurant events</p></li><li><p>Recommend ways to reach a broader audience (e.g. discounts and social media ads)</p></li><li><p>Train new and current employees on proper customer service practices</p></li><li><p>Implement policies and protocols that will maintain future restaurant operations</p></li></ul><p><strong>Desired Candidate Profile</strong></p><p>Qualifications for this role include:</p><ul><li><p>Proven work experience as a Restaurant Manager, Restaurant General Manager, Hospitality Manager or similar role in Fine Dining</p></li><li><p>Extensive food and beverage (F&B) knowledge, with ability to remember and recall ingredients and dishes to inform customers and wait staff</p></li><li><p>Familiarity with restaurant management software</p></li><li><p>Strong leadership, motivational and people skills</p></li><li><p>Acute financial management skills</p></li><li><p>BSc degree in Business Administration; hospitality management</p></li></ul>

<p>We are looking for a skilled Full Stack Developer to build scalable web applications, APIs, and enterprise platforms using modern frontend and backend technologies. The ideal candidate should be comfortable working across the full development lifecycle, from planning and architecture to development, testing, deployment, and maintenance. You will work on creating secure, high-performing, and user-friendly digital solutions while collaborating with designers, project managers, and other developers to deliver reliable software products.</p><p>Responsibilities include:</p><ul><li>Develop responsive web applications using modern frontend frameworks.</li><li>Build and maintain backend systems, APIs, and databases.</li><li>Write clean, scalable, and well-documented code.</li><li>Integrate third-party tools, APIs, and cloud services.</li><li>Optimize applications for speed, security, and performance.</li><li>Debug, test, and maintain existing systems.</li><li>Collaborate with cross-functional teams to deliver quality products.</li></ul><p><strong>Desired Candidate Profile</strong></p><p>Ideal Candidate: A problem-solver with strong frontend and backend development experience, attention to detail, and the ability to build scalable digital products for business and enterprise needs.</p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <br>Company Description<br><br><p>Mantis is a leading, conservation-focused hotel group with eco-lodges, waterways, and curated eco-resorts located all over the world. Sustainable travellers have been enjoying eco-tourism, safaris, and adventure travel with Mantis since 2000. Rooted in conservation, Mantis pursues sustainable business practices and develops tourism products that are respectful of the environment and communities in which they operate. Whether small and intimate or vast and complex, on a sweeping African plain, beach-side escap,e or bustling city, each is an exceptional place for guests to find themselves. While uniquely different in the experiences they offer, all are linked through a collective obsession to be extraordinary, to be rare in a world that mass-produces sameness.</p><br><br>Job Description<br><br><p>The <strong>Audio-Visual Technician</strong> is responsible for the installation, operation, maintenance, and troubleshooting of AV systems throughout Hawar Resort by Mantis. The role provides reliable technical support for meetings, conferences, weddings, banquets, entertainment events, and guest experiences, while coordinating closely with Events, Banquets, Entertainment, IT, and Engineering teams. The position also supports VIP events, responds to technical requests, maintains equipment and records, and ensures all AV systems are operated safely, efficiently, and to resort standards.</p><br><p><strong>What is in it for you:</strong></p><br><ul><li>Engage in conservation&nbsp;efforts and help preserve wildlife.</li><li>Enjoy sustainable adventures&nbsp;with exclusive rewards.</li><li>Celebrate locality&nbsp;and heritage in a vibrant community.</li><li>Advance your career&nbsp;with global development opportunities.</li><li>Drive change&nbsp;through impactful social initiatives.</li><li>Collaborate&nbsp;with a passionate, innovative team.</li></ul><p><strong>Key Responsibilities:&nbsp;</strong></p><br><ul><li><strong>Routine Maintenance and Installation:</strong> Perform regular maintenance, inspections, testing, and installation of AV equipment to ensure reliable operation and minimize equipment failures.</li><li><strong>Event Setup and Operations:</strong> Set up, test, operate, and dismantle AV equipment for meetings, weddings, conferences, banquets, entertainment, and special events to ensure smooth event execution.</li><li><strong>Troubleshooting and Emergency Response:</strong> Respond promptly to AV faults and technical issues, identify problems, and carry out necessary repairs or corrective actions to minimize disruption to guests and events.</li><li><strong>Guest and Event Support:</strong> Provide professional technical support for VIP guests, meetings, conferences, weddings, and special events while ensuring a high level of guest service.</li><li><strong>Documentation and Reporting:</strong> Maintain accurate records of equipment, maintenance, repairs, and technical issues, and report major faults or service requirements to the Engineering Supervisor.</li><li><strong>Inventory and Equipment Control:</strong> Properly store, maintain, and monitor AV equipment, accessories, and spare parts while ensuring accurate inventory and timely replacement of required items.</li><li><strong>Coordination and Teamwork:</strong> Coordinate with Events, Banquets, Entertainment, IT, Engineering, and external suppliers to ensure all AV requirements are completed accurately and on time.</li><li><strong>Preventive Maintenance and Reliability:</strong> Conduct planned preventive maintenance and regular equipment checks to identify potential problems early and maintain reliable AV operations.</li><li><strong>Safety and Compliance:</strong> Follow all resort safety, fire, electrical, and operational procedures to ensure safe AV operations and a clean, organized working environment.</li><li><strong>Training and Development:</strong> Attend departmental briefings and technical training to maintain current knowledge of AV equipment, technology, safety procedures, and industry practices.</li><li><strong>Operational Support:</strong> Provide technical assistance during major events, emergencies, and special functions and remain available for shifts, weekends, public holidays, and events as required.</li><li><strong>Professional Standards:</strong> Maintain professional conduct, appearance, and service standards while supporting the Engineering team and carrying out other duties assigned by management.</li></ul><br>Qualifications<br><br><ul><li><strong>Experience:</strong> Minimum 2 years of relevant AV experience, preferably in a luxury hotel, resort, hospitality, or high-end events environment.</li><li><strong>Education:</strong> Diploma, certificate, or relevant technical qualification in Audio Visual Technology, Electronics, Electrical Engineering, IT, or a related field is preferred.</li><li><strong>Technical Knowledge:</strong> Good knowledge of professional audio, video, lighting, projection, LED displays, presentation systems, and related AV equipment.</li><li><strong>Event Experience:</strong> Proven experience in setting up and operating AV systems for conferences, weddings, banquets, meetings, entertainment, and special events.</li><li><strong>Troubleshooting Skills:</strong> Good understanding of AV troubleshooting, preventive maintenance, basic repairs, equipment handling, and fault diagnosis.</li><li><strong>Electrical Safety:</strong> Knowledge of electrical safety, AV installations, cabling, connections, and safe equipment handling procedures.</li><li><strong>AV Systems:</strong> Familiarity with video conferencing systems, LED screens, projectors, sound systems, mixers, amplifiers, microphones, digital displays, and AV control systems.</li><li><strong>Problem-Solving:</strong> Strong attention to detail with good analytical, troubleshooting, and problem-solving abilities.</li><li><strong>Ability to Work Under Pressure:</strong> Able to respond quickly and effectively to technical issues during live events and guest activities.</li><li><strong>Communication Skills:</strong> Good communication and interpersonal skills with the ability to work effectively with guests, colleagues, management, and external suppliers.</li><li><strong>Language:</strong> Good command of written and spoken English.</li><li><strong>Flexibility:</strong> Willing to work shifts, evenings, weekends, public holidays, and special events based on operational requirements.</li><li><strong>Organization:</strong> Good organizational skills with the ability to maintain equipment inventories, maintenance records, and technical documentation.</li><li><strong>Teamwork and Independence:</strong> Ability to work independently while collaborating effectively with Engineering, Operations, Events, IT, and other departments.</li><li><strong>Additional Technical Skills:</strong> Knowledge of AV control systems, automation software, and digital signage systems is an advantage.</li><li><strong>Certifications:</strong> Relevant AV, electrical, electronics, or safety certifications are an advantage.</li><li><strong>Service and Safety:</strong> Strong commitment to guest satisfaction, service excellence, safety, professionalism, and the standards of Hawar Resort by Mantis.</li></ul><br>Additional Information<br><br><p><strong>Our commitment to Diversity &amp; Inclusion:</strong>&nbsp;We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.</p><br><p><strong>Why work for Accor?&nbsp;</strong>We are far more than a worldwide leader. We welcome you as you are and you can find a job&nbsp;and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you&nbsp;can continue to explore Accor’s limitless possibilities.</p><br><p>By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit&nbsp;https://careers.accor.com/</p><br><p><strong>About Mantis Collection:</strong>&nbsp;Mantis is a boutique hospitality group that was founded by conservationist Adrian Gardiner in 2000, with its main focus predominantly in Africa and the Middle East. Mantis grew from Adrian’s vision to restore and rewild degraded farmland which he developed into a widely-acclaimed Private Game Reserve. This was the first private game reserve in the Eastern Cape and the beginning of eco-tourism in a poverty-stricken province that had few opportunities outside of commercial farming. Adrian and the Mantis team successfully created a place where man and nature could co-exist sustainably. From this initial success, the Mantis model was then developed worldwide, understanding that consumers could use the Mantis portfolio as a mark of quality, consistency and character. Today the diverse portfolio of handpicked properties&nbsp;links up to create travel journeys, which offer guests the opportunity to experience the essence of the location in a setting of tailored luxury. Rooted in conservation, Mantis pursues sustainable business practices and develops tourism products that are respectful of the environment and communities in which they operate.</p><br><p>Do what you love, care for the world, dare to challenge the status quo!&nbsp;<strong>#BELIMITLES</strong></p><br> </div>

<p><h4>You can look forward to</h4> <ul> <li>Lead, develop, and mentor a facultative underwriting team, setting clear objectives and ensuring high performance</li> <li>Manage and further develop client and broker relationships across the MENA and SEA region</li> <li>Contribute to portfolio strategy, steering, and business planning in close collaboration with senior management</li> <li>Underwrite facultative property risks at a senior level, ensuring technical excellence and compliance with underwriting guidelines</li> <li>Leverage digital and AI-enabled tools (e.g. Copilot and underwriting analytics solutions) to enhance underwriting quality, productivity, and decision-making</li> <li>Ensure efficient processes, strong governance, and close collaboration with internal stakeholders across the Hannover Re Group</li> </ul> <h4>You come equipped with</h4> <ul> <li>Bachelor's degree in engineering, finance, or business administration (a master's degree is an advantage)</li> <li>Holds a recognized professional qualification such as ACII or FCII</li> <li>8 to 12 years of experience in insurance or reinsurance, preferably in P&C facultative underwriting managerial role. Ideally a minimum of 3 years prior management experience or high potential to grow into the leadership role reasonably quickly</li> <li>Solid knowledge of MENA and/or South-East Asian markets and relevant underwriting practices</li> <li>Familiarity with Takaful / Islamic insurance principles is considered a strong advantage</li> <li>Proven leadership experience or clear readiness to step into a team leadership role</li> <li>Strong client and broker relationship management skills</li> <li>Excellent analytical, negotiation, and communication abilities</li> <li>Comfortable working with digital platforms and AI-enabled tools (e.g. Copilot) in an underwriting environment</li> <li>Experience working with reinsurance underwriting tools and systems</li> </ul> <h4>What you can expect</h4> <ul> <li>A leadership role with significant impact on portfolio development and market positioning</li> <li>Exposure to diverse international markets across MENA and SEA</li> <li>Close collaboration with experienced professionals across the Hannover Re Group</li> <li>A stable, long-term position within a leading global reinsurance group</li> <li>A professional, inclusive, and performance-driven working environment with a strong focus on digital enablement</li> </ul> <h4>What we offer</h4> <p><strong>Atmosphere:</strong> You will find an international working environment with short decision channels, an open feedback culture and a sense of community shaped by mutual esteem and a readiness to help.</p> <p><strong>Benefits:</strong> Structured onboarding, flexible working hours, life and medical insurance as well as modern offers for personal development, health management and work-life balance are just some of our benefits.</p> <p><strong>Prospects:</strong> You contribute your specialist and methodological expertise and we offer you fresh input and the opportunity to further develop your potential including room to come up with innovative ideas and act on them.</p> <p>We'd love to hear about your skills and experiences. No need to upload a photo - it won't impact your application. Apply simply and securely by clicking on the apply now button.</p> <p>The deadline for applications is 31/07/2026.</p></p><p></p>

<p><h4>Description</h4> <p><strong>Profile summary</strong><br> The IT Associate is responsible for supporting the organization's digital transformation by developing and maintaining business applications, automating processes, and implementing data-driven reporting solutions within the Project Controls Department. The role works closely with engineers, planners, and project managers to improve operational efficiency through technology, process optimization, and effective IT support.</p> <h4>Key responsibilities</h4> <ul> <li>Support digital transformation and system integration initiatives across the organization.</li> <li>Develop, maintain, and enhance business applications based on operational requirements.</li> <li>Design, implement, and maintain KPI dashboards and reporting solutions.</li> <li>Automate workflows and streamline processes within the Planning & Project Controls Department.</li> <li>Provide technical support, troubleshooting, and system maintenance for departmental applications.</li> <li>Collaborate with engineers, planners, and project managers to identify business needs and deliver effective IT solutions.</li> <li>Analyze existing processes and recommend technology improvements to enhance productivity and accuracy.</li> <li>Prepare technical documentation, user manuals, and training materials.</li> <li>Perform additional duties and special assignments as directed by the General Manager – Project Controls.</li> </ul> <h4>Qualifications, skills & experience</h4> <ul> <li>Bachelor's degree in Information Technology, Computer Science, or a related discipline.</li> <li>Strong analytical and problem-solving abilities.</li> <li>Experience with process automation tools and workflow optimization.</li> <li>Knowledge of data analysis, KPI reporting, and dashboard development.</li> <li>Familiarity with project planning and project controls systems.</li> <li>Excellent organizational skills and attention to detail.</li> <li>Strong communication, stakeholder management, and teamwork skills.</li> <li>Ability to work independently while managing multiple priorities.</li> <li>Proactive approach to identifying and implementing technology improvements.</li> <li>Experience in application development, system support, or IT operations.</li> <li>Hands-on experience with business process automation and reporting tools.</li> <li>Experience supporting multidisciplinary teams in a project-based environment is preferred.</li> <li>Exposure to engineering, construction, or project controls environments is an advantage.</li> </ul></p><p></p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><b>Job Summary</b> <br><span>The Associate Relationship Manager is responsible for managing and growing Priority Banking and Personal Banking client relationships by understanding client needs and providing appropriate banking, wealth, and lending solutions. The role focuses on driving profitable portfolio growth through new client acquisition, relationship deepening, cross-selling, and delivering an exceptional client experience. The incumbent will also support service delivery by handling client requests, resolving queries, managing complaints, and supporting branch teams to achieve business objectives.</span><br><b>Key Responsibilities</b> <br> <span>Strategy – Relationship Management</span> </span><ul> <li><span>Drive the Affluent Banking strategy by achieving Net Sales Revenue (NSR) targets while maintaining productivity, efficiency, and risk standards.</span></li> <li><span>Build, manage, and deepen relationships with Priority and Personal Banking clients through proactive engagement and tailored financial solutions.</span></li> <li><span>Increase client share of wallet by promoting Wealth Management (WM), retail banking, lending, and deposit products.</span></li> <li><span>Provide regular portfolio reviews, financial guidance, and timely follow-up to support evolving client needs.</span></li> <li><span>Strengthen relationships with clients and, where appropriate, their family members, advisers, and other key influencers.</span></li> <li><span>Retain and grow high-value client portfolios while converting service recovery opportunities into long-term client loyalty.</span></li> <li><span>Resolve client queries effectively and deliver outstanding customer service.</span></li> </ul> <span>Business</span> <ul> <li><span>Contribute to branch performance by achieving revenue and portfolio growth targets while meeting productivity and risk management requirements.</span></li> </ul> <span>Processes</span> <ul> <li><span>Adhere to approved sales, onboarding, client service, complaint resolution, Customer Due Diligence (CDD), and operational processes to ensure consistent delivery and strong control standards.</span></li> </ul> <br> <br> <span>People &amp; Talent</span> <ul> <li><span>Demonstrate and promote the Group’s values, culture, and valued behaviours.</span></li> <li><span>Collaborate effectively with business, risk, and control partners.</span></li> <li><span>Complete all mandatory learning and compliance requirements.</span></li> </ul> <span>Risk Management</span> <ul> <li><span>Operate within the Bank’s Operational Risk framework and ensure compliance with internal policies and external regulations.</span></li> <li><span>Maintain strong knowledge of banking products, retail operations, credit processes, audit requirements, and risk controls.</span></li> <li><span>Ensure adherence to Anti-Money Laundering (AML) requirements and Customer Due Diligence (CDD) standards.</span></li> <li><span>Drive effective complaint management and minimise operational losses.</span></li> <li><span>Escalate suspicious transactions in line with fraud and financial crime procedures.</span></li> </ul> <span>Governance</span> <ul> <li><span>Maintain awareness of the regulatory environment and governance standards applicable to the role.</span></li> <li><span>Ensure client information is accessed, processed, and stored only with the required documented consent.</span></li> <li><span>Support effective governance by working openly and collaboratively with internal and external stakeholders, including regulators.</span></li> </ul> <br> <br> <span>Regulatory &amp; Business Conduct</span> <ul> <li><span>Uphold the highest standards of ethics, integrity, and professional conduct in line with the Group’s Values and Code of Conduct.</span></li> <li><span>Ensure compliance with all applicable laws, regulations, and internal policies.</span></li> <li><span>Support fair client outcomes, financial crime compliance, and responsible business practices.</span></li> <li><span>Proactively identify, escalate, and mitigate risk, conduct, and compliance concerns.</span></li> </ul> <br> <span>Key Stakeholders</span> <ul> <li><span>Head of Branches</span></li> <li><span>Branch Manager</span></li> <li><span>Head, Consumer, Private and Business Banking (CPBB) – Bahrain &amp; Middle East (excluding United Arab Emirates (UAE))</span></li> <li><span>Head of Client Acquisition</span></li> <li><span>Head of Retail Products &amp; Segments</span></li> <li><span>Country Legal &amp; Compliance</span></li> <li><span>Human Resources (HR)</span></li> <li><span>Credit, Operations, Finance, and Business &amp; Operational Risk teams</span></li> </ul> <br> <span>Other Responsibilities</span> <ul> <li><span>Embed the Group’s Here for Good brand promise and values across branch activities.</span></li> <li><span>Take personal responsibility for understanding and managing risk and compliance requirements.</span></li> <li><span>Promote a culture of integrity, accountability, and client-centricity across all interactions.</span></li> </ul> <br><b>Skills and Experience</b> <br><ul> <li><span>Current Account and Savings Account (CASA) and Credit Card Products</span></li> <li><span>Personal Lending Products</span></li> <li><span>Wealth Management (WM) and Bancassurance (BANCA)</span></li> <li><span>Risk Management and Reputational Risk Awareness</span></li> <li><span>Governance, Oversight and Control (SIF)</span></li> <li><span>Banking Products, Processes&nbsp;and Market Knowledge</span></li> <li><span>Relationship Management and Client Portfolio Growth</span></li> </ul><br><b>About Standard Chartered</b> <br><p>We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.<br>&nbsp;<br>Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.<br>&nbsp;<br>Together we:<br>&nbsp;<br>Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do<br>Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well<br>Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term</p><br><br><b>What we offer</b> <br><p>In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.<br>&nbsp;<br>Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.<br>Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.<br>Flexible working options based around home and office locations, with flexible working patterns.<br>Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits<br>A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.<br>Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.</p><br><br> </div>

<ul><li><p>Promote and cross-sell clients existing range of B2B products and services through outdoor sales, telemarketing, corporate roadshows, B2B meetings, and other relevant events, ensuring achievement of individual sales targets.</p></li><li><p>Process all types of B2B customer service requests e.g., service provisioning, bill payments, queries, and complaints in a timely and accurate manner.</p></li><li><p>Regularly track and clear all suspended and rejected B2B sales service requests.</p></li><li><p>Conduct background checks for B2B clients such as credit checks, blacklist verification, and eligibility for provisioning new sales requests.</p></li><li><p>Collect, validate, and securely manage corporate customer documents. Attach/upload all necessary documentation and initiate the service provisioning process.</p></li><li><p>Restore disconnected B2B services promptly in line with credit control procedures after receiving outstanding dues on customer accounts.</p></li><li><p>Conduct daily cash and revenue collection securely, prepare and tally daily financial transactions, and ensure safe closing.</p></li><li><p>Deposit all revenue collections for B2B accounts within the required timeframe.</p></li><li><p>Conduct daily inventory stock checks and report to ensure optimal levels for B2B sales needs.</p></li><li><p>Liaise with internal departments to address B2B customer queries regarding partial payments, disputes, installment plans, deposit refunds, service transfers, etc.</p></li><li><p>Coordinate with Team Leaders daily for updates on promotions, price changes, and process modifications.</p></li><li><p>Follow established process and quality standards while addressing B2B customer requests, ensuring high levels of client satisfaction.</p></li><li><p>Execute departmental or organizational projects and initiatives relevant to B2B business needs as identified from time to time.</p></li><li><p>Take ownership of managing and updating the individual business B2B social media accounts in line with KPIs, ensuring timely responses to client comments and inquiries</p></li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li><p>Minimum High school graduate</p></li><li><p>1 year experience in sales or customer service (prefferably Outdoor Sales)</p></li><li><p>Good communication skills</p></li><li><p>Customer Focus</p></li><li><p>Have market knowledge</p></li><li><p>Preferred to have Bahraini driving license/ Bahrain Based</p></li><li><p>Preferred nationality Indian and Filipino</p></li><li><p>Computer knowledge in Microsoft Word and Excel</p></li><li><p>Immediate Joiner</p></li></ul>

<ul><li><p>Promote and cross-sell clients with an existing range of products and services through Outdoor Sales, telemarketing, road shows, door-to-door, B2C, and other events and achieve individual sales targets.</p></li><li><p>Process all types of customers service requests e.g., service provisioning/ bill payments/ queries/ complaints etc. in a timely and accurate manner.</p></li><li><p>Regularly track and clear all suspended and rejected sales service requests.</p></li><li><p>Performance monitoring against monthly targets and achievements. Achieve monthly sales targets.</p></li><li><p>Conduct background checks e.g. credit check, age, blacklist for provisioning the new sales request.</p></li><li><p>Collect, validate, attach/ upload consumer documents and initiate the service provisioning requests.</p></li><li><p>Carry out daily cash and payment collection, advance bill payment & closing in a safe and secure manner.</p></li><li><p>Prepare and tally daily financial transactions.</p></li><li><p>Deposit all payment to the customer account within the required time.</p></li><li><p>Conduct and report daily on-hand stock to ensure optimum inventory levels are maintained.</p></li><li><p>Liaise with the Team Leaders daily for any promotions, updates, and changes in prices or processes.</p></li><li><p>Follow process and quality standards while addressing customers’ requests and ensuring a high level of customer satisfaction.</p></li><li><p>Undertake execution of any project/ initiative for the Outdoor department and organization as identified from time to time based on business needs.</p></li><li><p>Take ownership to maintain & update the individual business social media account as per the department KPIs and guidelines and ensure attending to the customer’s comments and inquiries on time.&nbsp;&nbsp;</p></li><li><p>&nbsp;Continuously share knowledge and understanding of the telecom industry, sales skills and business trends.</p></li><li><p>Perform any other related tasks as required or assigned.</p></li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li><p>High school graduate.</p></li><li><p>1 year experience in sales or customer service.</p></li><li><p>Communication</p></li><li><p>Customer Focus</p></li><li><p>Market knowledge</p></li><li><p>Negotiation</p></li><li><p>Computer knowledge in Microsoft Word and Excel</p></li><li><p>Bahrain Based - Transferable visa</p></li><li><p>Flexible for Sales outdoors</p></li><li><p>Immediate Joiner</p></li></ul>

<p><h4>Bank overview</h4> <p>Bank ABC seeks to recruit a Head of IT Application Support in the Group Information Technology Department based in our Head Office in Bahrain. The Head of Application Support provides bank-wide leadership and accountability for the stability, availability, resilience, and controlled change of the bank's application and digital service landscape. This includes core banking platforms (e.g., Temenos), payments, digital channels, treasury and markets, CRM, trade finance, AML/KYC and sanctions, regulatory and finance reporting, data platforms, and enterprise integration.</p> <p>The role owns the Run-the-Bank (RTB) and Change-the-Bank (CTB) operating model and plays a critical role in shaping the Run-and-Change interface between the bank, IT vendors, and managed-service providers, ensuring that production services are delivered in a predictable, secure, compliant, and cost-effective manner across a hybrid cloud environment spanning on-premises, private cloud, and public cloud platforms.</p> <p>As part of the bank's technology transformation agenda, the role is responsible for supporting and executing the application support strategy for core banking and all associated ecosystems, including cloud-hosted deployments, vendor-managed services, and complex integration patterns.</p> <p>The job holder is expected to modernise and adopt AI-enabled capabilities across application support; this includes embedding disciplined ITIL-aligned service management in collaboration with other technology teams. Finally, the Head of Application Support acts as a senior contributor to the wider Group Technology Strategy, supporting technology governance, regulatory readiness, risk management, and architecture discipline.</p> <h4>Responsibilities of the role</h4> <p>The job holder will be responsible for:</p> <h4>Strategy and governance</h4> <ul> <li>Define, own and continuously evolve the application support strategy aligned with business objectives and the wider Group technology strategy, with clear roadmap around Temenos and its digital ecosystem.</li> <li>Work with other technology partners and key stakeholders to establish and enforce a robust governance framework for RTB and CTB, ensuring clear accountability between internal teams, vendors, and managed-service providers.</li> <li>Ensure the application support team comply with regulatory, risk, and internal control requirements, providing senior-level assurance for audits, regulatory reviews, and other examinations.</li> <li>Support the GCITO in shaping and executing Group-wide technology governance, including policy adherence, architectural discipline, service standards, and technology risk management.</li> <li>Sponsor and gradually adopt AI capabilities across application support, ensuring appropriate governance and measurable operational benefits.</li> </ul> <h4>Application ecosystem management</h4> <ul> <li>Lead the definition and execution of application lifecycle and obsolescence management, ensuring early engagement with systems owners to timely decommission, migrate, or consolidate systems in line with the bank's core banking and digital transformation strategy.</li> <li>Own and drive the rationalisation and simplification of the application estate, with the Temenos core banking platform as the strategic foundation around which all supporting, adjacent and downstream systems are designed, integrated, and operated.</li> <li>Ensure the application support model, service processes, and operational tooling are aligned to the bank's technology roadmap, including cloud-hosted deployments, vendor-managed services, and complex integration landscapes.</li> <li>As needed, lead major incident and problem management situations, ensuring timely resolution, executive communication, root-cause analysis, and durable remediation.</li> <li>Own and mature ITIL/ServiceNow-aligned service management practices (incident, problem, change, release, knowledge), ensuring consistent execution across the application support team.</li> </ul> <h4>Collaboration and stakeholder management</h4> <ul> <li>Act as the most senior point of contact for business stakeholders and business-technologist teams on application stability, integration, service performance, and operational risk.</li> <li>Partner closely with Architecture, IT Delivery, Data Management, Service Management, Cyber Security, and Business technologists to ensure seamless transition of solutions into production and sustained service quality.</li> <li>Build and maintain strong, outcome-driven relationships with vendors, system integrators, and managed-service providers, ensuring SLA compliance, performance transparency, and accountability.</li> <li>Provide clear, timely, and executive-ready communication during incidents, service issues, and material risk events.</li> <li>Represent Application Support in senior management forums, governance committees, and steering groups, contributing informed, risk-based perspectives.</li> </ul> <h4>Leadership and people management</h4> <ul> <li>Lead and develop a high-performance application support team, fostering a culture of accountability, professionalism, and continuous improvement.</li> <li>Manage clear role boundaries and responsibilities across Tech Leads, support teams, business-technologist teams, and vendor resources, ensuring effective coverage and resilience.</li> <li>Build and execute succession plans and capability uplift strategies, particularly in Temenos, cloud operations, service management, and AI-enabled application delivery and support. Promote modern ways of working, including SRE principles, automation and AI, and data-driven decision-making.</li> <li>Promote a culture of diversity, equality, and inclusion within the Application Support team, championing diversity initiatives and fostering a sense of belonging and respect for all team members.</li> <li>Collaborate with GIT Management and HR to recruit and onboard top talent, ensuring the application support team has the skills, capabilities, and resources needed to achieve its goals and objectives.</li> </ul> <h4>Areas of knowledge, qualification and experience</h4> <ul> <li>20+ years of technology, digital or application support experience.</li> <li>10+ years in a managerial and leadership role (mandatory).</li> <li>Extensive leadership experience in application support, production services, or technology operations within banking or regulated financial services.</li> <li>Proven accountability for the stability, availability, and resilience of large-scale, business-critical application estates.</li> <li>Hands-on experience supporting and operating core banking platforms, preferably Temenos, within complex, multi-vendor and integration-heavy environments.</li> <li>Experience leading and developing multi-disciplinary, geographically distributed teams, including succession planning and capability uplift.</li> <li>Bachelor's degree or advanced degree in Information Technology, Computer Science, Engineering, or related field.</li> <li>Temenos banking platform (desirable) - formal training or certifications related to Temenos implementations, operations, or upgrades.</li> <li>Professional certifications in IT Service Management (e.g., ITIL), Cloud Platforms (e.g., AWS, Azure), Project delivery/governance (e.g., Agile, PRINCE2, etc.).</li> <li>Banking application landscapes, including core banking platforms (particularly Temenos), payments, digital channels, treasury and markets, trade finance and cash management, regulatory and finance reporting, and enterprise integration patterns.</li> <li>Application support and service management frameworks, including ITIL-aligned practices, service lifecycle management, and the operation of multi-tier (L1-L4) support models across internal teams and managed-service providers.</li> <li>Hybrid cloud architectures and operating models, spanning on-premises, private cloud, and public cloud environments, with an understanding of operational resilience, availability, and recovery considerations.</li> <li>Non-functional requirements (NFRs) and operational controls, including availability, performance, security, scalability, observability, resilience, and recoverability.</li> <li>Modern reliability and operations concepts, including Site Reliability Engineering (SRE), automation, monitoring, and data-driven service delivery.</li> <li>Data platforms, and strong experience in data integration, ETL processes, and data management platforms and tools.</li> <li>Knowledge of data lake architectures and experience in managing and integrating data lakes using platforms like AWS and Azure.</li> <li>Vendor and managed-service governance, including SLA/OLA models, performance management, and commercial oversight.</li> <li>Technology risk management within regulated financial services, including audit, regulatory expectations, control frameworks, and cyber security and data protection.</li> <li>Knowledge of cloud computing technologies and implementing cloud-based solutions and services.</li> <li>Knowledge of API management and integration, facilitating data exchange between internal systems and external data sources.</li> <li>Understanding of machine learning and AI frameworks and platforms, including AI-enabled operational capabilities.</li> </ul></p><p></p>

<p><h4>About the job</h4> <p><strong>Employment type:</strong> Contract (On-site)<br> <strong>Contract length:</strong> 12 months (with potential extension)<br> <strong>Location:</strong> Bahrain<br> <strong>Function:</strong> Corporate Banking / Payments / Commercial Cards</p> <h4>Purpose of the project</h4> <p>We are seeking a seasoned banking professional to lead the growth and expansion of our Commercial Cards and B2B payments portfolio in Bahrain. The role will focus on driving corporate client acquisition, scaling cardable supplier payment opportunities, and strengthening the bank's position as a strategic partner for enterprise clients. The ideal candidate brings strong expertise in commercial cards, corporate banking, and payment solutions, with a proven track record in business development, portfolio growth, and stakeholder management.</p> <h4>Core responsibilities and accountabilities</h4> <ul> <li>Drive growth of the commercial card's portfolio across large corporates and mid-market segments.</li> <li>Identify and unlock B2B supplier payment opportunities and increase card penetration.</li> <li>Develop and execute go-to-market strategies aligned with regional priorities.</li> <li>Manage relationships with corporate clients including MNCs and enterprises.</li> <li>Position the bank as a trusted advisor in supplier payments and working capital optimization.</li> <li>Support product development and commercial card solution launches.</li> <li>Collaborate with internal stakeholders across transaction banking, risk, and operations.</li> <li>Conduct market and competitor analysis to enhance offerings.</li> </ul> <h4>Knowledge and experience</h4> <ul> <li>12 to 18+ years of experience in corporate banking, payments, or commercial cards.</li> <li>Strong expertise in B2B payments and corporate client management.</li> <li>Proven track record in business development and revenue growth.</li> <li>Experience managing corporate portfolios and cross-functional teams.</li> <li>Strong stakeholder management and communication skills.</li> </ul> <h4>Key competencies</h4> <ul> <li>Strategic thinking and commercial acumen</li> <li>Client relationship management</li> <li>Sales leadership and execution</li> <li>Product innovation and market development</li> <li>Data-driven decision making</li> </ul> <h4>Mandatory skills</h4> <ul> <li>Strong experience across the GCC banking markets.</li> <li>Previous experience within banking, digital payment and card solutions, or the FinTech industry.</li> <li>Ability to work in a fast-paced matrix organisation.</li> <li>Excellent communication skills in English (written, verbal, and presentation); fluency in Arabic is an advantage.</li> </ul> <h4>Preferred skills</h4> <ul> <li>The ability to analyse data, troubleshoot payment issues, optimize processes, and make data-driven decisions.</li> <li>Good understanding of payment systems, digital platforms, system workflows, security basics, and industry technologies.</li> <li>An understanding of regional regulations across financial services or payment networks.</li> </ul></p><p></p>

<p>We help the world run better At SAP, we keep it simple: you bring your best to us, and we'll bring out the best in you. We're builders touching over 20 industries and 80% of global commerce, and we need your unique talents to help shape what's next. The work is challenging but it matters. You'll find a place where you can be yourself, prioritize your wellbeing, and truly belong. What's in it for you? Constant learning, skill growth, great benefits, and a team that wants you to grow and succeed.</p><p>A Solution Advisor works closely with our customers and prospects to identify and solve business challenges and meet their strategic objectives using SAP solutions. As part of the sales team, a Solution Advisor is the subject matter expert responsible for the functional and technical knowledge within the sales cycle. A Solution Advisor provides deal support by participating in discovery sessions, executive meetings and presentations and delivers software demonstrations that help the customer understand SAP s unique value proposition. In addition to deal support, the Solution Advisor participates in marketing events to generate demand, leads Design Thinking sessions, and collaborates with the broader sales team to identify whitespace opportunities at existing accounts.</p><p>As a Solution Advisor within the SAP Next Gen - Academy for Customer Success, you will be responsible to:</p><ul><li>Successfully complete a 10-month program that strengthens the foundation for a successful customer-facing career at SAP.</li><li>Participate in experiential learning opportunities with colleagues from all over the world and acquire a wide variety of business, industry and SAP solution skills while working with emerging and cutting-edge technologies.</li><li>Receive on-the-job training under the mentorship of a senior Solution Advisor colleague while working with our customers to gain real world experience and acquire the skills necessary to help guide our customers through their Digital Transformation journey.</li></ul><p>The program will enrich your knowledge of SAP and give you the professional experience to serve our customers. We offer full-time employment from day one with practical learning applications for your role. After successful completion of the program, you are expected to lead customer discovery sessions and survey activities to uncover business challenges and opportunities for innovation. You will create and deliver high impact and engaging software demonstrations that compel the customers to select SAP over other competitive offerings. You will also provide demand generation support through marketing events and deal execution support by responding to request for proposals.</p><p>The SAP Academy for Customer Success is a global development program designed for talent who are early in their career.</p><p>The SAP Academy for Customer Success offers a three-year journey that drives accountability and enhances productivity. It enables graduates to make a quick impact in customer-facing roles while fostering career longevity and leadership potential.</p><p>Join us for a unique opportunity to build a global network, collaborate with customers to solve real business challenges, and gain hands-on experience with world-class cloud solutions all while learning in a dynamic environment and earning competitive pay and benefits.</p><p>#SAPAcademyforCustomerSuccess</p><p>#SAPNextGen</p><p>SAP Next Gen is our global experience for students and early talent (0 3 years of professional work experience). Being a part of the Next Gen community provides access to a supportive global network, tailored development opportunities, and the ability to contribute to high-impact projects across the business.</p><p>SAP s employees across different regions are enabled to do their best job with the right mix of office and remote work according to country-specific guidelines and regulations. In general, our hybrid work setup consists of three days a week in the office or on-site with customers or partners.</p><p><br></p><p><strong>Desired Candidate Profile</strong></p><p>2-3 years of professional experience with a strong foundation in Finance Topics, technical and business processes, exposure to relevant technologies/solutions, and customer-facing skills.</p><p>Technical and business process knowledge, combined with hands-on experience using relevant technologies and industry-standard tools to support solution delivery and operational efficiency.</p><p>A cooperative and productive approach to working relationships, internally and externally.</p><p>Quote To Cash (Q2C) is strongly preferred</p><p>A strong ability to quickly learn new concepts, adapt to changing environments, and apply knowledge to deliver results.</p><p>An understanding of AI fundamentals, uses, and ethics, to identify business problems solvable with AI.</p><p>Strong Business Acumen, including demonstrated knowledge of business processes and/or industries.</p><p>Proficiency in English to engage with our global network.</p><p>AI focus areas: (AI Adoption Mindset, Agentic AI Day-to Day Practice, and Context Engineering)</p><p>A curious and agile mindset, with a passion for learning and the resilience to adapt in a fast-paced, evolving environment.</p><p>Strong problem-solving, project management, and creative thinking skills, with the ability to collaborate across teams and communicate ideas clearly and effectively.</p><p>Emotional intelligence and cultural awareness that support inclusive teamwork and thoughtful stakeholder engagement.</p><p>A growing foundation in business acumen and emerging technologies, especially artificial intelligence, paired with a results-oriented approach and the courage to take initiative.</p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> About the Role <br> <p><span>This role will be part of Zain Bahrain's Subsidiary Fintech Company - "Bede"</span></p><br><p><span>Bede, the fintech arm of Zain Bahrain, is a dynamic startup revolutionizing personal finance through Bahrain’s first Shariah-compliant Islamic financing app. Licensed and regulated by the Central Bank of Bahrain, Bede is committed to creating an inclusive platform that offers practical solutions tailored to real customer needs.</span></p><br><p><span>With a focus on customer centricity, strategic partnerships, and digital innovation, Bede aims to guide individuals toward growth and success by leveling the playing field for all.</span></p><br> <br> <br><br> What We Need From You <br> <p><b><span>1. Test Planning &amp; Scenario Design</span></b></p><br><ul><li><p><span>Design comprehensive test plans and test scenarios for every new build, feature release, bug fix, and app change on the Bede mobile application.</span></p><br></li><li><p><span>Cover all critical user journeys including onboarding, identity verification, microfinance application, repayments, card management, remittances, wallet services, and any future product features.</span></p><br></li><li><p><span>Develop test cases for functional, regression, smoke, exploratory, and edge-case testing.</span></p><br></li><li><p><span>Ensure test scenarios reflect real-world usage patterns across different customer profiles, connection speeds, and device types.</span></p><br></li><li><p><span>Maintain a structured and up-to-date test case library accessible to the team and the QA vendor.</span></p><br></li></ul><p><b><span>2. Device &amp; Cross-Platform Testing</span></b></p><br><ul><li><p><span>Execute manual testing across a range of iOS and Android devices, screen sizes, OS versions, and network conditions to ensure consistent app behaviour.</span></p><br></li><li><p><span>Identify device-specific or OS-version-specific defects and document them with full reproduction steps and device context.</span></p><br></li><li><p><span>Maintain a device testing matrix and ensure coverage of the most commonly used devices in the Bede customer base.</span></p><br></li><li><p><span>Test app behaviour on both stable Wi-Fi and mobile data conditions, including low-connectivity scenarios.</span></p><br></li></ul><p><b><span>3. Defect Management &amp; Build Feedback</span></b></p><br><ul><li><p><span>Log, track, and manage all defects found during testing using the agreed defect management tool (e.g. JIRA), with clear severity classification, reproduction steps, screenshots, and expected vs. actual results.</span></p><br></li><li><p><span>Provide structured, detailed build feedback reports to the Digital Operations Project Manager and the development vendor before any release is approved to go live.</span></p><br></li><li><p><span>Re-test resolved defects to confirm fixes are complete and have not introduced new issues (regression testing).</span></p><br></li><li><p><span>Give a clear go / no-go recommendation for each build based on testing outcomes, with supporting documentation.</span></p><br></li><li><p><span>Track defect trends over time to identify recurring quality issues and feed these into improvement discussions with the vendor.</span></p><br></li></ul><p><b><span>4. QA Vendor Coordination</span></b></p><br><ul><li><p><span>Work closely with the external QA vendor on a day-to-day basis, aligning on test scope, priorities, timelines, and reporting standards.</span></p><br></li><li><p><span>Review and validate the QA vendor’s test plans, test scripts, and test results to ensure they are thorough, accurate, and aligned with Bede’s business requirements.</span></p><br></li><li><p><span>Flag gaps or inconsistencies in vendor testing coverage and work collaboratively to close them.</span></p><br></li><li><p><span>Maintain clear records of all vendor testing activities and outcomes for internal reference and audit purposes.</span></p><br></li></ul><p><b><span>5. Release Validation &amp; Go-Live Support</span></b></p><br><ul><li><p><span>Conduct final pre-release validation testing on the production-ready build before every app release.</span></p><br></li><li><p><span>Perform post-deployment smoke testing immediately after a release goes live to confirm critical functions are working as expected.</span></p><br></li><li><p><span>Support the team during UAT sessions with internal stakeholders and business users.</span></p><br></li><li><p><span>Participate in sprint reviews and release sign-off meetings to provide a testing perspective.</span></p><br></li></ul><p><b><span>6. Test Process Improvement</span></b></p><br><ul><li><p><span>Continuously identify opportunities to improve the testing process, coverage, and efficiency, and propose these improvements to the Digital Operations Project Manager.</span></p><br></li><li><p><span>Contribute to building and maintaining internal testing documentation, guides, and best practice frameworks.</span></p><br></li><li><p><span>Over time, take ownership of evaluating and implementing a mobile app test automation framework — working with a vendor or building in-house capability — to reduce manual testing effort on regression and repetitive scenarios.</span></p><br></li><li><p><span>Stay current with mobile testing tools, automation frameworks (e.g. Appium, Selenium, Detox), and industry best practices relevant to fintech app testing.</span></p><br></li></ul><p><b><span>7. Cross-Functional Collaboration</span></b></p><br><ul><li><p><span>Work closely with the development vendor, Product Manager, Digital Operations Project Manager, and Customer Care team to understand upcoming changes and ensure testing is planned in advance.</span></p><br></li><li><p><span>Participate in Agile sprint ceremonies including planning, grooming, and retrospectives.</span></p><br></li><li><p><span>Communicate testing status, risks, and blockers clearly and promptly to the relevant stakeholders.</span></p><br></li><li><p><span>Support the Product and UX teams by providing quality feedback on new designs and user flows before they reach development.</span></p><br></li></ul> <br> <br><br> Education and Experience <br> <ul><li><p><span>Bachelor’s degree in Computer Science, Information Technology, Software Engineering, or a related technical field.</span></p><br></li><li><p><span>0–2 years of experience in software testing, QA, or a related technical role. Fresh graduates with a strong IT background and demonstrated interest in mobile app testing are encouraged to apply.</span></p><br></li><li><p><span>Foundational understanding of software testing concepts including test case design, defect lifecycle, and regression testing.</span></p><br></li><li><p><span>Familiarity with mobile app testing on both iOS and Android platforms is a strong advantage.</span></p><br></li><li><p><span>Exposure to or awareness of test automation concepts and tools (e.g. Appium, Selenium, Detox) is a plus and will be developed in the role.</span></p><br></li></ul> <br> <br><br> Skills and Knowledge <br> <p><span>The ideal candidate is a methodical, curious, and technically minded graduate who takes pride in finding problems before customers do. They are comfortable working across devices, writing detailed test cases, and communicating defects clearly to developers and vendors — with a genuine interest in growing into mobile test automation over time.</span></p><br><ul><li><p><span>Methodical approach to test case design and defect documentation</span></p><br></li><li><p><span>Hands-on experience testing iOS and Android mobile applications</span></p><br></li><li><p><span>Familiarity with defect tracking tools such as JIRA or equivalent</span></p><br></li><li><p><span>Understanding of Agile/Scrum development processes and sprint cycles</span></p><br></li><li><p><span>Clear written communication for bug reports and build feedback</span></p><br></li><li><p><span>Ability to work independently and manage multiple test cycles simultaneously</span></p><br></li><li><p><span>Curiosity and willingness to learn test automation tools and frameworks</span></p><br></li><li><p><span>Strong attention to detail and a quality-first mindset</span></p><br></li></ul> <br> <br><br> Equal Employment Opportunity Statement <br> <p><span>We are an equal opportunity employer and welcome applications from individuals of all backgrounds, including persons with disabilities and those who may require reasonable accommodations to perform their duties. We are committed to maintaining an inclusive workplace and to ensuring that all employees are supported to succeed.</span></p><br> <br> <br> </div>

<p>Four Seasons Hotel Bahrain Bay is seeking an experienced and dedicated Audio Visual Technician to join our team. The Audio Visual Technician is responsible for the installation, operation, maintenance, and troubleshooting of all audio-visual, communication, and presentation systems throughout the hotel. This role is essential in ensuring the successful execution of conferences, meetings, events, and guest experiences by providing professional technical support and maintaining the highest operational standards.</p><p>Key Responsibilities</p><ul><li>Install, set up, operate, and maintain audio-visual equipment, including projectors, screens, sound systems, microphones, video conferencing equipment, and presentation technologies.</li><li>Provide technical support for conferences, meetings, weddings, banquets, and special events held within the hotel.</li><li>Perform routine inspections, preventive maintenance, and repairs on all audio-visual systems and equipment.</li><li>Troubleshoot and resolve technical issues promptly to minimize disruption to hotel operations and guest events.</li><li>Coordinate with Banquets, Events, IT, and Engineering teams to ensure all AV requirements are met efficiently.</li><li>Test and verify equipment functionality before scheduled events.</li><li>Maintain inventory records of AV equipment, tools, and spare parts.</li><li>Ensure all systems comply with Four Seasons standards, safety regulations, and operational procedures.</li><li>Recommend improvements and upgrades to enhance AV capabilities and guest experiences.</li><li>Provide exceptional service to guests and internal stakeholders while responding to AV-related requests.</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li>Diploma or Degree in Audio Visual Technology, Electronics, Information Technology, or a related field.</li><li>Minimum of 2-3 years of experience as an Audio Visual Technician, preferably within a luxury hotel, hospitality, conference, or events environment.</li><li>Strong knowledge of audio systems, video displays, projectors, conferencing solutions, and lighting controls.</li><li>Strong knowledge of analog/digital audio, Yamaha &amp; QSC mixers, DSP, and signal flow</li><li>Experience in ballroom, meeting room, conference, and live event operations</li><li>Experience with troubleshooting AV and communication systems.</li><li>Basic understanding of networking and IT infrastructure is an advantage.</li><li>Knowledge of IPTV, CCTV, BGM and digital signage operation, configuration, and troubleshooting</li><li>Practical experience with Dante, network amplifiers, IP/VLAN networking, and AMX control systems</li><li>Strong organizational and problem-solving skills.</li><li>Excellent communication and interpersonal abilities.</li><li>Ability to work flexible schedules, including evenings, weekends, and public holidays, as required by hotel operations.</li><li>Passion for delivering exceptional service.</li><li>Strong technical expertise and attention to detail.</li><li>Ability to work effectively under pressure.</li><li>Able to operate and troubleshoot hybrid meetings, including Logitech Rally, Microsoft Teams, Zoom, and Webex</li><li>Collaborative mindset and team-oriented approach.</li><li>Commitment to maintaining the luxury standards of Four Seasons.</li></ul>

<p>We operate a digital machine that creates flexible banners, stickers, and canvas prints. We take passport or CPR-sized photos of customers and print them. Additionally, we provide photocopying services for documents, editing services for PDF documents, and can create quotations or invoices. We also offer custom stamp, mug, and t-shirt printing services.</p><p><strong>Desired Candidate Profile</strong></p><p>The Arabic language is known for being very useful.</p>

<p>•Must be good in administrative responsibilities • Familiarity with sourcing construction materials, tools, equipment, and consumables specific to building projects.</p><p>• Ability to maintain and update a database of approved suppliers, subcontractors, and vendors in the construction sector.</p><p>• Capability to obtain quotations, compare prices, and negotiate commercial terms (delivery timelines, payment terms, and discounts).</p><p>• Experience in coordinating with suppliers and site stores to ensure materials are delivered on time and match the required project specifications.</p><p>• Ability to track shipping, local transport, and delivery schedules to prevent site delays.</p><p>• Proficiency in preparing, verifying, and processing Purchase Orders (POs), delivery notes, invoices, and material receipt reports.</p><p>• Basic understanding of site inventory control, minimum stock levels, and coordinating material returns or replacements for damaged goods.</p><p>• Proficiency in creating and maintaining vendor price comparison sheets, purchase registers, and delivery logs.</p><p>• Familiarity with digital goods receipt notes (GRNs), material inspection logs, and stock reconciliation tools to verify site deliveries against purchase orders.</p><p>•Advanced or working proficiency in Primavera P6 and/or MS Project.</p><p>•Advanced command of MS Excel (for data tracking, dashboards, and S-curves) and MS Word/PowerPoint (for presentation of reports).&nbsp;</p>

<p>As a Secondary English Teacher, you will be responsible for creating an environment that supports student success and a love for English. Your specific responsibilities include:</p><p>Planning and delivering engaging, inclusive English lessons that challenge students and promote independent learning across Key Stages 3 and 4.</p><p>Employing a variety of teaching strategies, including project-based learning, group work, and digital tools to inspire a passion for both language and literature.</p><p>Maintaining high standards in both student work and behavior, ensuring all students are supported to achieve their best.</p><p>Encouraging critical thinking and reflective reading and writing through the study of diverse texts and genres.</p><p>Regularly assessing students' progress and providing detailed feedback that helps guide their development in both language skills and literary analysis.</p><p>Collaborating with the English department to ensure consistent and effective teaching practices across year groups.</p><p>Contributing to the continuous development of the English curriculum to ensure it is stimulating, relevant, and accessible for all students.</p><p>Supporting students in their journey toward becoming confident, articulate communicators and independent thinkers.</p><p>Maintaining a classroom atmosphere that fosters open discussions, respectful debate, and the development of ideas.</p><p>Actively integrating technology in lessons to enhance the learning experience and encourage digital literacy.</p><p>Participating in professional development opportunities to stay ahead of teaching trends and support your personal growth as an educator.</p><p>Contributing to the wider life of the school by engaging in extracurricular activities, such as literary clubs, creative writing workshops, or school plays.</p><p>Keeping accurate records of student progress and working closely with parents to share achievements and areas for improvement.</p><p>Upholding the school's safeguarding policies, ensuring a safe and supportive environment for all students.</p><p>Assisting in the preparation and administration of English-related assessments and examinations.</p><p>Contributing to the school s vision by taking on additional roles as required by the Head of English or Senior Leadership Team.</p><p><br></p><p><strong>Desired Candidate Profile</strong></p><p>We are looking for a reflective practitioner who:</p><p>Experience teaching English in a secondary school setting, with a solid understanding of both English literature and language teaching strategies.</p><p>A degree in English, English Literature, or a related subject.</p><p>A recognized teaching qualification (e.g., PGCE, QTS).</p><p>Prior experience in teaching English at the secondary level, with a strong track record of student progress (preferred).</p><p>In-depth knowledge of the current English curriculum and assessment frameworks.</p><p>A passion for inspiring young people and nurturing their creativity and intellectual growth.</p><p>Strong communication and interpersonal skills, with the ability to connect with students and colleagues alike.</p><p><br></p>

<p>Corporate ERP Governance &amp; Strategic Leadership</p><p><br></p><p>Architect, develop, maintain, and continuously refine the Gulf Air Corporate Emergency Response Plan (ERP) and all associated operational checklists, ensuring seamless integration across Flight Operations, Cabin Operations, Technical, Ground Operations, Security, Commercial, Corporate Communications, Human Resources, Legal, IT, Finance, and Medical Services.</p><p><br></p><p>Exercise delegated authority from the Accountable Manager / Emergency Director to manage corporate crisis readiness, activate ERP protocols, and chair the ERP Governance Committee.</p><p><br></p><p>Establish a formal ERP governance framework, including documented policies, procedures, escalation matrices, activation/de-escalation criteria, and a systematic return-to-normal transition process for incidents involving fatalities, serious injuries, or considerable aircraft damage.</p><p><br></p><p>Conduct periodic audits, readiness reviews, and gap assessments of the ERP and EOC, reporting status and recommendations to the Senior Manager Safety, Safety Review Board (SRB), and Emergency Director / Accountable Manager.</p><p><br></p><p>Outstation &amp; Network Emergency Response Management</p><p><br></p><p>Establish, standardize, and maintain localised Emergency Response Plans (Local ERPs) for all airports across Gulf Air’s network.</p><p><br></p><p>Define station-level activation triggers, response procedures, and command structures; nominate and train Station ERP Leads.</p><p><br></p><p>Ensure each station maintains a designated airline representative within the local Airport Emergency Operations Centre (AEOC / Airport EOC).</p><p><br></p><p>Align all outstation plans with local Aerodrome Emergency Plans (AEPs), Ground Handling Service Provider (GHA) emergency procedures, and host-nation regulatory requirements.</p><p><br></p><p>Conduct regular outstation audits, readiness inspections, and remote/onsite verification of ERP capability, resources, and go-kits, driving a consistent standard of excellence across the network.</p><p><br></p><p>Humanitarian Response &amp; Family Assistance Leadership</p><p><br></p><p>Oversee the readiness, training, and deployment framework for Family Assistance Teams (FAT), and Humanitarian Response Teams.</p><p><br></p><p>Establish protocols for the rapid stand-up of a Family Assistance Centre (FAC) at affected locations, including reception, privacy, medical, psychological, religious, and interpreter support.</p><p><br></p><p>Operate and maintain a multi-channel Emergency Contact Centre (ECC) with secure remote-access capability, staffed and trained to handle inquiries from families, media, government agencies, and internal stakeholders with empathy, accuracy, and cultural sensitivity.</p><p><br></p><p>Drive the experience for those affected by crisis by ensuring every family, passenger, and crew member receives dignified, compassionate, and seamless humanitarian support, from first contact through long-term aftercare.</p><p><br></p><p>Manage processes for personal effects tracking, tracing, storage, and repatriation with dignity, chain-of-custody integrity, and data protection compliance.</p><p><br></p><p>Coordinate with state authorities, embassies, medical examiners, funeral directors, and faith representatives for the repatriation of remains.</p><p><br></p><p>Ensure long-term care, information continuity, and compassionate support for affected families in accordance with ICAO Policy on Assistance to Aircraft Accident Victims and Their Families.</p><p><br></p><p>External Partner, Alliance &amp; Vendor Integration</p><p><br></p><p>Establish formal crisis coordination workflows with all external stakeholders, including Ground Handling Service Providers (GHAs), airport authorities, emergency services vendors, civil aviation authorities, Search and Rescue (SAR) agencies, Accident Investigation Authorities, and government crisis bodies.</p><p><br></p><p>Define emergency protocols with codeshare, alliance, and wet-lease partners, including operating lead determination, shared contact directories, communication channels, and operational handoff procedures.</p><p><br></p><p>Maintain a current external stakeholder contact directory and crisis communication tree, validated at least annually.</p><p><br></p><p>Conduct regular non-crisis engagement, memoranda of understanding, and joint exercises with third-party humanitarian vendors, call-center providers, and emergency service partners to verify readiness and interoperability.</p><p><br></p><p>Build trusted, collaborative relationships that reflect Gulf Air’s commitment to excellence and ethics in every partnership.</p><p><br></p><p>Regulatory Compliance &amp; Data Governance</p><p><br></p><p>Ensure Gulf Air’s ERP and family assistance protocols comply with Bahrain CAA, ICAO, IATA, and global family assistance legislation across all operational and overflight jurisdictions.</p><p><br></p><p>Establish automated systems and procedures for the rapid retrieval of Souls on Board (SOB) data, including infants, persons with reduced mobility (PRMs), and other vulnerable passengers, as well as Dangerous Goods (DG) details for SAR agencies.</p><p><br></p><p>Establish procedures for the accurate, timely, secure, and legally compliant transmission of passenger and crew manifests to authorized authorities upon request.</p><p><br></p><p>Implement robust data privacy and information security controls to safeguard victim, family, and crew personal data during a crisis, acting with ethics and integrity in every handling of sensitive information.</p><p><br></p><p>Monitor changes in global family assistance, aviation safety, and data privacy legislation, ensuring the ERP is updated proactively.</p><p><br></p><p>Responder Care &amp; Employee Psychological Support</p><p><br></p><p>Develop and maintain a comprehensive Employee Assistance Programme (EAP) and Peer Support framework specifically for crisis responders.</p><p><br></p><p>Lead with excellence by ensuring the ERP is optimized into lean, scannable, role-specific digital action checklists, accessible via mobile and web platforms, enabling rapid, disciplined execution under pressure.</p><p><br></p><p>Own the corporate Emergency Operations Centre (EOC) / Crisis Management Centre (CMC), ensuring 24/7 technical readiness, call-out automation, redundant communication systems, crisis management software, and secure remote-access capabilities.</p><p><br></p><p><strong>Desired Candidate Profile</strong></p><p><b>EDUCATION / QUALIFICATIONS</b></p><ul><li>Bachelor s Degree in Aviation Management, Emergency / Disaster / Crisis Management, Safety Management, Business Administration, or an equivalent major in the related filed.</li><li>Specialised certification/training in Airline Emergency Response Planning, Crisis Command, Family Assistance Management, Disaster Management, Crisis Communications, and/or Train-the-Trainer methodologies from recognised bodies such as IATA, ICAO, FSF, ISASI, or equivalent.</li><li>Formal training in IOSA, ICAO Annex 19, ICAO Annex 13, and global family assistance regulations is highly desirable.</li></ul><p><b><br></b></p><p><b>EXPERIENCE</b></p><ul><li>Minimum 6 years of progressive experience within the airline or aviation industry, with substantial exposure to commercial, operational, and safety-critical functions.</li><li>Minimum 3 years of dedicated experience in emergency response planning, crisis management, or disaster management within an IATA-member airline or equivalent aviation organisation.</li><li>Proven track record in designing, implementing, auditing, and exercising corporate ERPs, mass-event response plans, or government-level crisis management frameworks.</li><li>Demonstrated experience in full-scale emergency simulation exercises, multi-agency coordination, and post-event critique and learning.</li><li>Minimum 3 years in a managerial or leadership position with demonstrable accountability for enterprise-level programmes</li></ul><p><br></p>