E-marketing Jobs in Bahrain
573 Jobs Found
<p><h4>Company description</h4>
<p>Mantis is a leading, conservation-focused hotel group with eco-lodges, waterways, and curated eco-resorts located all over the world. Sustainable travellers have been enjoying eco-tourism, safaris, and adventure travel with Mantis since 2000. Rooted in conservation, Mantis pursues sustainable business practices and develops tourism products that are respectful of the environment and communities in which they operate. Whether small and intimate or vast and complex, on a sweeping African plain, beach-side escape, or bustling city, each is an exceptional place for guests to find themselves. While uniquely different in the experiences they offer, all are linked through a collective obsession to be extraordinary, to be rare in a world that mass-produces sameness.</p>
<h4>Job description</h4>
<p><strong>Front desk agent</strong></p>
<p>As a front office agent, you will be the first point of contact for guests, responsible for delivering exceptional service and creating a welcoming atmosphere. The ideal candidate will have strong communication skills, a professional demeanor, and a passion for providing top-tier guest service. This role requires attention to detail, multitasking abilities, and a guest-focused approach to ensure a seamless check-in and check-out experience.</p>
<h4>What is in it for you:</h4>
<ul>
<li>Engage in conservation efforts and help preserve wildlife.</li>
<li>Enjoy sustainable adventures with exclusive rewards.</li>
<li>Celebrate locality and heritage in a vibrant community.</li>
<li>Advance your career with global development opportunities.</li>
<li>Drive change through impactful social initiatives.</li>
<li>Collaborate with a passionate, innovative team.</li>
</ul>
<h4>Key responsibilities:</h4>
<p><strong>Guest service excellence:</strong> As a front desk agent, you will greet and welcome guests with a friendly and professional attitude, ensuring a positive first impression. You will handle check-ins and check-outs efficiently, ensuring accuracy and timely service. Additionally, you will address guest inquiries, requests, and concerns promptly and professionally, ensuring high levels of guest satisfaction throughout their stay.</p>
<p><strong>Operational support:</strong> You will manage reservations, room assignments, and special guest requests, ensuring that all details are handled accurately. Coordination with housekeeping and maintenance will be essential to ensure rooms are prepared and ready for guest arrivals. You will also maintain accurate guest information in the property management system (PMS) to ensure smooth operations.</p>
<p><strong>Administrative support:</strong> Your responsibilities will include processing guest payments and ensuring that billing is accurate. You will handle guest complaints and resolve issues in a professional and timely manner. Additionally, you will assist in preparing daily reports, including occupancy levels, arrivals, and departures, to keep the team informed and operations running smoothly.</p>
<p><strong>Team collaboration:</strong> Working closely with other departments such as housekeeping and maintenance, you will ensure a seamless and memorable guest experience. Collaboration with the front office team will be crucial to meet all operational needs and ensure that guest expectations are consistently exceeded.</p>
<p><strong>Health, safety, and compliance:</strong> You will adhere to all health, safety, and resort policies to ensure a secure environment for both guests and staff. Maintaining compliance with resort regulations, guest confidentiality protocols, and industry standards will be a key part of your role in ensuring smooth and efficient operations.</p>
<h4>Qualifications</h4>
<ul>
<li>Experience: Previous experience in a similar role within the hospitality industry is preferred.</li>
<li>Communication skills: Strong verbal and written communication skills in English; Arabic is a plus.</li>
<li>Customer service focus: A passion for delivering exceptional guest service and ensuring a positive guest experience.</li>
<li>Organizational skills: Strong attention to detail, with the ability to multitask and prioritize responsibilities.</li>
<li>Technical proficiency: Familiarity with property management systems (PMS) and Microsoft Office applications.</li>
<li>Flexibility: Ability to work flexible hours, including evenings, weekends, and holidays.</li>
<li>Professionalism: A professional, approachable, and friendly demeanor.</li>
</ul>
<h4>Additional information</h4>
<p>Our commitment to diversity & inclusion: We are an inclusive company and our ambition is to attract, recruit, and promote diverse talent.</p>
<p>Why work for Accor? We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.</p>
<p>By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality.</p>
<h4>About Mantis Collection</h4>
<p>Mantis is a boutique hospitality group that was founded by conservationist Adrian Gardiner in 2000, with its main focus predominantly in Africa and the Middle East. Mantis grew from Adrian’s vision to restore and rewild degraded farmland which he developed into a widely-acclaimed private game reserve. This was the first private game reserve in the Eastern Cape and the beginning of eco-tourism in a poverty-stricken province that had few opportunities outside of commercial farming. Adrian and the Mantis team successfully created a place where man and nature could co-exist sustainably. From this initial success, the Mantis model was then developed worldwide, understanding that consumers could use the Mantis portfolio as a mark of quality, consistency, and character. Today the diverse portfolio of handpicked properties links up to create travel journeys, which offer guests the opportunity to experience the essence of the location in a setting of tailored luxury. Rooted in conservation, Mantis pursues sustainable business practices and develops tourism products that are respectful of the environment and communities in which they operate.</p>
<p>Do what you love, care for the world, dare to challenge the status quo! #BELIMITLES</p></p><p></p>
<p><h4>Company description</h4>
<p>Mantis, part of the Luxury & Lifestyle division of Accor, is a leading, conservation-focused hotel group with curated hotels, eco-lodges and waterways experiences located all over the world. Sustainable travellers have been enjoying eco-tourism, safaris and adventure travel with Mantis since 2000. Rooted in conservation, Mantis pursues sustainable business practices and develops tourism products that are respectful of the environment and communities in which they operate. Whether small and intimate or vast and complex, on a sweeping African plain, beach-side escape or bustling city, each is an exceptional place for guests to find themselves. While uniquely different in the experiences they offer, all are linked through a collective obsession to be extraordinary, to be rare in a world that mass-produces sameness.</p>
<h4>Job description</h4>
<p><strong>Food & Beverage Manager</strong></p>
<p>The Food & Beverage Manager is responsible for overseeing the daily operations of all Food & Beverage venues and dining experiences, ensuring exceptional guest satisfaction, operational efficiency, and profitability. This role focuses on driving revenue, managing costs, maintaining high service standards, and leading teams to deliver outstanding hospitality experiences. The successful candidate will possess strong leadership skills, financial acumen, and a passion for excellence in food and beverage operations.</p>
<h4>What is in it for you:</h4>
<ul>
<li>Engage in conservation efforts and help preserve wildlife.</li>
<li>Enjoy sustainable adventures with exclusive rewards.</li>
<li>Celebrate locality and heritage in a vibrant community.</li>
<li>Advance your career with global development opportunities.</li>
<li>Drive change through impactful social initiatives.</li>
<li>Collaborate with a passionate, innovative team.</li>
</ul>
<h4>Key responsibilities:</h4>
<ul>
<li>Lead and oversee all Food & Beverage operations to ensure exceptional guest experiences and service excellence.</li>
<li>Drive F&B sales and revenue through innovative promotions, upselling strategies, and guest engagement initiatives.</li>
<li>Develop, manage, and monitor departmental budgets, forecasts, and financial performance.</li>
<li>Ensure effective cost control measures are in place, including food cost, beverage cost, labor cost, and overall operational expenses.</li>
<li>Manage and analyze Profit & Loss (P&L) statements and implement action plans to achieve financial targets.</li>
<li>Implement, maintain, and continuously improve Standard Operating Procedures (SOPs) and Standards of Service (SOS).</li>
<li>Ensure compliance with company policies, brand standards, health and safety regulations, and local legislation.</li>
<li>Lead, motivate, coach, and develop the F&B team to achieve operational excellence and high levels of employee engagement.</li>
<li>Build strong relationships with guests, suppliers, and internal stakeholders to enhance service delivery and business performance.</li>
<li>Monitor guest feedback and implement corrective actions to continuously improve guest satisfaction.</li>
<li>Collaborate with culinary and service teams to develop and enhance food and beverage offerings.</li>
<li>Utilize F&B management systems, POS systems, and operational reports to drive efficiency and informed decision-making.</li>
</ul>
<h4>Qualifications</h4>
<ul>
<li>Minimum 4 years of experience in a Food & Beverage management role, preferably within luxury hotels, resorts, or upscale hospitality environments.</li>
<li>Minimum 2 years of GCC experience is required.</li>
<li>Minimum 2 years of experience in a 5-star hotel property is required.</li>
<li>Minimum 1 year of experience in an independent upscale dining restaurant is considered an added advantage.</li>
<li>Bachelor's Degree in Hospitality Management, Hotel Management, Business Administration, or a related field is preferred.</li>
<li>Experience with Asian, Italian, and Mediterranean cuisines is highly preferred.</li>
<li>WSET Level 1, 2, or 3 certification is considered an added value.</li>
<li>Strong knowledge of luxury hospitality service standards and Food & Beverage operations.</li>
<li>Strong commercial acumen with a proven track record of increasing F&B sales and profitability.</li>
<li>Proficiency in F&B management systems, POS systems, and other relevant hospitality software.</li>
<li>Excellent communication, leadership, and interpersonal skills.</li>
<li>Highly presentable, professional, and guest-focused.</li>
<li>Outgoing and energetic personality with strong relationship-building abilities.</li>
<li>Strong organizational, analytical, problem-solving, and decision-making skills.</li>
<li>Fluency in English; additional languages will be an advantage.</li>
</ul>
<h4>Additional information</h4>
<p><strong>Our commitment to diversity & inclusion:</strong> We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.</p>
<p><strong>Why work for Accor?</strong> We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.</p>
<p>By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality.</p>
<h4>About mantis collection</h4>
<p>Mantis is a boutique hospitality group that was founded by conservationist Adrian Gardiner in 2000, with its main focus predominantly in Africa and the Middle East. Mantis grew from Adrian’s vision to restore and rewild degraded farmland which he developed into a widely-acclaimed Private Game Reserve. This was the first private game reserve in the Eastern Cape and the beginning of eco-tourism in a poverty-stricken province that had few opportunities outside of commercial farming. Adrian and the Mantis team successfully created a place where man and nature could co-exist sustainably. From this initial success, the Mantis model was then developed worldwide, understanding that consumers could use the Mantis portfolio as a mark of quality, consistency and character. Today the diverse portfolio of handpicked properties links up to create travel journeys, which offer guests the opportunity to experience the essence of the location in a setting of tailored luxury. Rooted in conservation, Mantis pursues sustainable business practices and develops tourism products that are respectful of the environment and communities in which they operate.</p>
<p>Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS</p></p><p></p>
<p><h4>Company description</h4>
<p>Mantis is a leading, conservation-focused hotel group with eco-lodges, waterways and curated eco-resorts located all over the world. Sustainable travellers have been enjoying eco-tourism, safaris and adventure travel with Mantis since 2000. Rooted in conservation, Mantis pursues sustainable business practices and develops tourism products that are respectful of the environment and communities in which they operate. Whether small and intimate or vast and complex, on a sweeping African plain, beach-side escape or bustling city, each is an exceptional place for guests to find themselves. While uniquely different in the experiences they offer, all are linked through a collective obsession to be extraordinary, to be rare in a world that mass-produces sameness.</p>
<h4>Job description</h4>
<p><strong>Rooms division manager</strong></p>
<p>The Rooms Division Manager at Hawar Resort by Mantis is responsible for managing all aspects of the Rooms Division, which includes Front Office, Housekeeping, and Guest Services. You will ensure that the highest standards of service and quality are consistently delivered to our guests. The Rooms Division Manager will lead and inspire the team, ensuring efficient operations while enhancing the guest experience and achieving financial goals.</p>
<h4>What is in it for you:</h4>
<ul>
<li>Engage in conservation efforts and help preserve wildlife.</li>
<li>Enjoy sustainable adventures with exclusive rewards.</li>
<li>Celebrate locality and heritage in a vibrant community.</li>
<li>Advance your career with global development opportunities.</li>
<li>Drive change through impactful social initiatives.</li>
<li>Collaborate with a passionate, innovative team.</li>
</ul>
<h4>Key responsibilities:</h4>
<p><strong>Leadership and team management:</strong></p>
<ul>
<li>Lead and manage the Rooms Division team, fostering a culture of excellence, collaboration, and continuous improvement.</li>
<li>Recruit, train, and develop staff to ensure high levels of performance and engagement.</li>
<li>Conduct regular performance evaluations, provide constructive feedback, and implement development plans to enhance team capabilities.</li>
</ul>
<p><strong>Operational excellence:</strong></p>
<ul>
<li>Oversee daily operations of the Front Office, Housekeeping, and Guest Services to ensure smooth and efficient functioning.</li>
<li>Develop and implement standard operating procedures to ensure consistency and quality in guest service.</li>
<li>Monitor room inventory and coordinate with the reservations team to maximize occupancy and revenue.</li>
</ul>
<p><strong>Guest experience management:</strong></p>
<ul>
<li>Ensure an exceptional guest experience by addressing and resolving guest inquiries and complaints promptly and effectively.</li>
<li>Implement guest service standards and continuously monitor guest feedback to drive improvements.</li>
<li>Collaborate with other departments to enhance the overall guest experience and promote a welcoming atmosphere.</li>
</ul>
<p><strong>Financial performance:</strong></p>
<ul>
<li>Develop and manage the Rooms Division budget, focusing on cost control and maximizing profitability.</li>
<li>Analyze financial reports and performance data to identify opportunities for revenue growth and operational efficiency.</li>
<li>Implement revenue management strategies, including upselling and cross-selling initiatives, to optimize room revenue.</li>
</ul>
<p><strong>Quality assurance and compliance:</strong></p>
<ul>
<li>Ensure compliance with all health, safety, and security standards, as well as company policies and procedures.</li>
<li>Conduct regular inspections of guest rooms and public areas to maintain high standards of cleanliness and maintenance.</li>
<li>Develop and implement quality assurance programs to uphold brand standards and enhance guest satisfaction.</li>
</ul>
<h4>Qualifications</h4>
<ul>
<li><strong>Educational qualifications:</strong> Bachelor’s degree in Hospitality Management, Business Administration, or a related field.</li>
<li><strong>Experience:</strong> Minimum of 5 years of experience in a similar role within the hospitality industry, preferably in a luxury resort or hotel setting.</li>
<li><strong>Leadership and management skills:</strong> Strong leadership, management, and interpersonal skills.</li>
<li><strong>Communication and problem-solving:</strong> Excellent communication and problem-solving abilities.</li>
<li><strong>Technical proficiency:</strong> Proficiency in hotel management software and Microsoft Office Suite.</li>
<li><strong>Flexibility:</strong> Ability to work flexible hours, including evenings, weekends, and holidays.</li>
</ul>
<h4>Additional information</h4>
<p><strong>Our commitment to diversity & inclusion:</strong> We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.</p>
<p><strong>Why work for Accor?</strong> We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.</p>
<p>By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality.</p>
<h4>About mantis collection:</h4>
<p>Mantis is a boutique hospitality group that was founded by conservationist Adrian Gardiner in 2000, with its main focus predominantly in Africa and the Middle East. Mantis grew from Adrian’s vision to restore and rewild degraded farmland which he developed into a widely-acclaimed Private Game Reserve. This was the first private game reserve in the Eastern Cape and the beginning of eco-tourism in a poverty-stricken province that had few opportunities outside of commercial farming. Adrian and the Mantis team successfully created a place where man and nature could co-exist sustainably. From this initial success, the Mantis model was then developed worldwide, understanding that consumers could use the Mantis portfolio as a mark of quality, consistency and character. Today the diverse portfolio of handpicked properties links up to create travel journeys, which offer guests the opportunity to experience the essence of the location in a setting of tailored luxury. Rooted in conservation, Mantis pursues sustainable business practices and develops tourism products that are respectful of the environment and communities in which they operate.</p>
<p>Do what you love, care for the world, dare to challenge the status quo! #belimitles</p></p><p></p>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<br>Company Description<br><br><p>Introducing Raffles Al Areen Palace Bahrain, an extraordinary addition to Raffles Hotel's renowned portfolio. This ultra-luxury property offers a unique experience as "The Palace of the Secret Garden." With 78 private pool villas ranging from 1 to 3 bedrooms, Raffles Al Areen Palace Bahrain redefines luxury hospitality in Bahrain. Our spacious villas, starting from 400 sqm, feature private pools and jacuzzis, providing guests with ultimate relaxation and privacy. Our dedicated team of Raffles Legendary Butlers ensures exceptional service and attention to detail, creating unforgettable moments for each guest. Conveniently located just 40 minutes from the airport and 30 minutes from the City Center, Raffles Al Areen Palace Bahrain offers easy access to Exhibition World Bahrain, Bahrain International Circuit (BIC), and the Al Dana Amphitheater, making it an ideal choice for cultural, entertainment, and business destinations.</p><br><br>Job Description<br><br><ul><li>Control the section for which responsible. Ensure the smooth running of the section and see that all areas and section maintain the Raffles the Palm Standard. Cook any food on a daily basis according to business requirements.</li><li>To report for duty punctually wearing the correct uniform and name badges at all times</li><li>Organize together with de Chef de Partie the shift on his/her section with regards to mise-en-place production and its service.</li><li>Take orders from his/her Chef de Partie and carry them out in the correct manner</li><li>Together with his/her Chef de Partie to write daily wine, dry store, food requisitions and kitchen transfers on the appropriate forms for the approval of the Executive Chef / Executive Sous Chef in order to achieve the high stock rotation desired in the section.</li><li>Maintain good employee relations and motivate colleagues</li><li>Work to the specifications received by the Chef de Partie regarding portion size, quantity and quality as laid down in the recipe index.</li><li>Responsible for completing the daily checklist regarding mise-en-place and food storage.</li><li>Attend daily and monthly meetings with the Chef de cuisine and other meetings as requested by the Executive Chef / Executive Sous Chef.</li><li>Report any problems regarding failure of machinery and small equipment to the Chef de cuisine and to follow up and ensure the necessary work has been carried out.</li><li>Check the main information board regarding changes in any Banquets or other information re the organization.</li><li>Keep the section clean and tidy.</li><li>Pass all information to next shift</li><li>Accidents and sickness to be written in log Book and report to the Executive Chef / Executive Sous Chef.</li><li>Check Commis Chefs on his/her section: e.g. regarding personal hygiene.</li><li>Assist the Chef de cuisine in composing new recipes and menu ideas.</li><li>Have a complete understanding of and adhere to the company’s policy relating to fire, hygiene and safety.</li><li>The above description is not to be regarded as exhaustive. Other tasks and responsibilities of a broadly comparable nature may be added on a temporary or permanent basis as appropriate</li></ul><br>Qualifications<br><br><p>Qualifications:</p><br><ol><li>Minimum of 2-3 years' experience in a fine dining or luxury hotel kitchen environment</li><li>Culinary diploma or equivalent qualification from a recognised culinary institution</li><li>Proven experience in supervising a section of a professional kitchen</li><li>Excellent knowledge of food safety regulations and HACCP principles</li><li>Strong attention to detail and commitment to maintaining high-quality standards</li><li>Proficiency in a variety of cooking techniques and culinary preparations</li><li>Ability to work effectively under pressure in a fast-paced environment</li><li>Excellent time management and organisational skills</li><li>Strong communication skills in English, both verbal and written</li><li>Proficiency in using modern kitchen equipment and technologies</li><li>Knowledge of current culinary trends and techniques in fine dining</li></ol><br>Additional Information<br><br><ul><li>Opportunity to join the first Raffles in Bahrain</li><li>Employee benefit card offering discounted rates in Accor worldwide</li><li>Learning programs through our Academies</li><li>Opportunity to develop your talent and grow within your property and across the world!</li><li>Ability to make a difference through our Corporate Social Responsibility activities.</li></ul> </div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<br>Company Description<br><br><p>Introducing Raffles Al Areen Palace Bahrain, an extraordinary addition to Raffles Hotel's renowned portfolio. This ultra-luxury property offers a unique experience as "The Palace of the Secret Garden." With 78 private pool villas ranging from 1 to 3 bedrooms, Raffles Al Areen Palace Bahrain redefines luxury hospitality in Bahrain. Our spacious villas, starting from 400 sqm, feature private pools and jacuzzis, providing guests with ultimate relaxation and privacy. Our dedicated team of Raffles Legendary Butlers ensures exceptional service and attention to detail, creating unforgettable moments for each guest. Conveniently located just 40 minutes from the airport and 30 minutes from the City Center, Raffles Al Areen Palace Bahrain offers easy access to Exhibition World Bahrain, Bahrain International Circuit (BIC), and the Al Dana Amphitheater, making it an ideal choice for cultural, entertainment, and business destinations.</p><br><br>Job Description<br><br><ul><li>Control the section for which responsible. Ensure the smooth running of the section and see that all areas and section maintain the Raffles the Palm Standard. Cook any food on a daily basis according to business requirements.</li><li>To report for duty punctually wearing the correct uniform and name badges at all times</li><li>Organize together with de Chef de Partie the shift on his/her section with regards to mise-en-place production and its service.</li><li>Take orders from his/her Chef de Partie and carry them out in the correct manner</li><li>Together with his/her Chef de Partie to write daily wine, dry store, food requisitions and kitchen transfers on the appropriate forms for the approval of the Executive Chef / Executive Sous Chef in order to achieve the high stock rotation desired in the section.</li><li>Maintain good employee relations and motivate colleagues</li><li>Work to the specifications received by the Chef de Partie regarding portion size, quantity and quality as laid down in the recipe index.</li><li>Responsible for completing the daily checklist regarding mise-en-place and food storage.</li><li>Attend daily and monthly meetings with the Chef de cuisine and other meetings as requested by the Executive Chef / Executive Sous Chef.</li><li>Report any problems regarding failure of machinery and small equipment to the Chef de cuisine and to follow up and ensure the necessary work has been carried out.</li><li>Check the main information board regarding changes in any Banquets or other information re the organization.</li><li>Keep the section clean and tidy.</li><li>Pass all information to next shift</li><li>Accidents and sickness to be written in log Book and report to the Executive Chef / Executive Sous Chef.</li><li>Check Commis Chefs on his/her section: e.g. regarding personal hygiene.</li><li>Assist the Chef de cuisine in composing new recipes and menu ideas.</li><li>Have a complete understanding of and adhere to the company’s policy relating to fire, hygiene and safety.</li><li>The above description is not to be regarded as exhaustive. Other tasks and responsibilities of a broadly comparable nature may be added on a temporary or permanent basis as appropriate</li></ul><br>Qualifications<br><br><ol><li>Experience in Banquet or in villa dinning kitchen </li><li>Culinary diploma or equivalent qualification from a recognised culinary institution</li><li>Proven experience in supervising a section of a professional kitchen</li><li>Excellent knowledge of food safety regulations and HACCP principles</li><li>Strong attention to detail and commitment to maintaining high-quality standards</li><li>Proficiency in a variety of cooking techniques and culinary preparations</li><li>Ability to work effectively under pressure in a fast-paced environment</li><li>Excellent time management and organisational skills</li><li>Strong communication skills in English, both verbal and written</li><li>Proficiency in using modern kitchen equipment and technologies</li><li>Knowledge of current culinary trends and techniques in fine dining</li></ol><br>Additional Information<br><br><ul><li>Opportunity to join the first Raffles in Bahrain</li><li>Employee benefit card offering discounted rates in Accor worldwide</li><li>Learning programs through our Academies</li><li>Opportunity to develop your talent and grow within your property and across the world!</li><li>Ability to make a difference through our Corporate Social Responsibility activities.</li></ul> </div>
<p><h4>The after sales support - policy administrator</h4>
<p>Manages the tasks related to controlling data-entry, data-analysis, card-printing/processing information to ensure that the quality standards set by the clients are closely met, in terms of accuracy and turn-around time.</p>
<h4>What you do</h4>
<ul>
<li>Manages inclusion/changes of pricelists, medical networks to the client scheme and database system.</li>
<li>Manages communication with the payers for prices clarification also with rest of internal stakeholders (claims, pre-cert, etc.) and any further medical inquiries.</li>
<li>Maintains high quality outputs of pricelists and network updates as communicated from the payer to satisfy clients' preset standard of service and avoid any claims' leakage.</li>
<li>Issues periodic or daily report on performance.</li>
<li>Meets further complex requirements, such as new enhancements.</li>
<li>Keeps accurate records on the various activities for internal and external review.</li>
<li><strong>AI readiness:</strong> Work effectively in an environment shaped by artificial intelligence (AI), machine learning, data, analytics and cloud-based tools, using insights responsibly with our standards of data governance, security and ethical use.</li>
</ul>
<h4>What you bring</h4>
<ul>
<li>Bachelors degree (medical background is a plus).</li>
<li>2+ years experience in TPA hospitals or medical centers exposure a plus.</li>
<li>Physically fit to carry out duties.</li>
<li>Legally permitted to work in the country of operations.</li>
<li>Fluency in MS Office (Excel, Word, Outlook, PowerPoint) and general internet navigation and research skills.</li>
</ul>
<h4>How we hire</h4>
<p><strong>Agency statement</strong><br>
Allianz Partners does not accept unsolicited CVs or approaches from agencies. We only work with partners on our approved supplier list, under contract. Any unsolicited submission will not be considered.</p>
<h4>Key benefits / What we offer</h4>
<p>Allianz Partners is a world leader in B2B2C insurance and assistance, offering global solutions that span international health and life, travel insurance, automotive and assistance. Customer driven, our innovative experts are redefining insurance services by delivering future-ready, high-tech high-touch products and solutions that go beyond traditional insurance. Our products are embedded seamlessly into our partners' businesses or sold directly to customers, and are available through four commercial brands: Allianz Assistance, Allianz Automotive, Allianz Travel and Allianz Care.</p>
<p>At Allianz Partners, artificial intelligence (AI) is transforming service delivery and innovation. By leveraging business intelligence and data analytics, we enhance strategic decision-making and customer experiences. Our commitment to ethical AI ensures responsible deployment, maintaining data integrity and trust. Conversational AI improves communication, while emerging technologies and generative AI drive industry leadership and new opportunities. With robust information security management, we protect sensitive information, ensuring compliance and security. Embrace the future of AI with Allianz Partners, where possibilities become realities.</p>
<p>Allianz Group is one of the most trusted insurance and asset management companies in the world. Caring for our employees, their ambitions, dreams and challenges, is what makes us a unique employer. Together we can build an environment where everyone feels empowered and has the confidence to explore, to grow and to shape a better future for our customers and the world around us.</p>
<p>At Allianz, we stand for unity: we believe that a united world is a more prosperous world, and we are dedicated to consistently advocating for equal opportunities for all. And the foundation for this is our inclusive workplace, where people and performance both matter, and nurtures a culture grounded in integrity, fairness, inclusion and trust.</p>
<p>We therefore welcome applications regardless of ethnicity or cultural background, age, gender, nationality, religion, social class, disability or sexual orientation, or any other characteristics protected under applicable local laws and regulations.</p>
<p>Great to have you on board. Let's care for tomorrow.</p>
<p><strong>Note:</strong> Having different strengths, experiences, perspectives and approaches is an integral part of Allianz' company culture. One means to achieve this is a regular rotation of Allianz Executive employees across functions, Allianz entities and geographies. Therefore, the company expects from its employees a general openness and a high motivation to regularly change positions and collect experiences across Allianz Group.</p></p><p></p>
<p><h4>Job overview</h4>
<p>The MPM Manager will support the development, implementation, and management of medical provider networks. Reporting to the Senior Manager or Head of Department, this role focuses on ensuring the quality, cost-effectiveness, and accessibility of healthcare services provided to members. The Manager will negotiate with providers, maintain medical provider relationships, and collaborate with various departments to optimize network performance. The incumbent is expected to negotiate strategically with the medical providers with an objective to procure medical services at an optimized cost and to generate revenue through effective application of various revenue streams and execution of identified revenue generation strategies.</p>
<h4>Key responsibilities</h4>
<ul>
<li><strong>Strategy:</strong> Support and drive the strategy devised by the MPM management.</li>
<li><strong>Develop cost savings strategies:</strong> Align with financial savings targets, delivered both by the team and individually.</li>
<li><strong>Network development:</strong> Develop and maintain a robust network of healthcare providers, including hospitals, physicians, diagnostics, and ancillary services.</li>
<li><strong>Medical provider contracting:</strong> Negotiate with healthcare providers to secure favorable terms and conditions, ensuring cost-effective care and robust provider revenues.</li>
<li><strong>Medical provider relations:</strong> Establish and maintain positive relationships with network providers, addressing any concerns or issues promptly and escalating as needed.</li>
<li><strong>Compliance:</strong> Ensure medical provider network and contract management comply with all relevant internal and external regulations, local mandates, accreditation standards, and organizational policies. Responsible for compliance of TOM and DTPs.</li>
<li><strong>Performance monitoring:</strong> Monitor medical network performance metrics, including cost, quality, and accessibility/segmentation, and implement improvement initiatives as needed.</li>
<li><strong>Team collaboration:</strong> Work collaboratively with the MPM team providing support, coaching, assistance, and guidance to achieve organizational objectives.</li>
<li><strong>Collaboration:</strong> Work closely with other departments such as Claims, Business Development, CRM, Operations, and Finance to support overall organizational goals.</li>
<li><strong>Reporting:</strong> Prepare and present regular reports on network performance to senior leadership.</li>
<li>Work effectively with AI, machine learning, data analytics, and cloud-based tools, adhering to high standards of data governance, security, and ethical use.</li>
</ul>
<h4>Key requirements</h4>
<ul>
<li><strong>Education:</strong> Bachelor's degree in healthcare administration, Business Administration, or a related field. Master's degree preferred.</li>
<li><strong>Experience:</strong> Minimum of 5-7 years of experience in healthcare network management.</li>
<li><strong>Skills:</strong></li>
<ul>
<li>Strong negotiation and contract management skills.</li>
<li>Excellent communication and interpersonal skills.</li>
<li>Analytical and problem-solving abilities.</li>
<li>Knowledge of healthcare regulations and accreditation standards.</li>
<li>Proficiency in relevant software and technology tools.</li>
<li>Regional medical industry knowledge.</li>
</ul>
</ul>
<p>Allianz Group is one of the most trusted insurance and asset management companies in the world. Caring for our employees, their ambitions, dreams, and challenges is what makes us a unique employer. We are united by a shared commitment: to put our customers first and at the center of everything we do. Their needs inspire our thinking and guide our actions. Together, we can build an environment where everyone feels empowered and confident to explore, grow, and shape a better future – for our customers and for the world around us.</p>
<p>At Allianz, we stand for unity: we believe that a united world is a more prosperous world, and we are dedicated to consistently advocating for equal opportunities for all. The foundation for this is our inclusive workplace, where people and performance both matter, and where integrity, fairness, inclusion, and trust are at the heart of our culture. We therefore welcome applications regardless of race, ethnicity or cultural background, age, gender, nationality, religion, social class, disability or sexual orientation, or any other characteristics protected under applicable local laws and regulations.</p>
<p>Great to have you on board. Let's care for tomorrow.</p>
<p>Note: Having different strengths, experiences, perspectives, and approaches is an integral part of Allianz's company culture. One means to achieve this is a regular rotation of Allianz employees across functions, Allianz entities, and geographies. Therefore, Allianz expects from its employees a general openness and a high motivation to regularly change positions and collect experiences across Allianz Group.</p></p><p></p>
<p><h4>Company description<\/h4>\n<p>Introducing Raffles Al Areen Palace Bahrain, an extraordinary addition to Raffles Hotel's renowned portfolio. This ultra-luxury property offers a unique experience as \"The Palace of the Secret Garden.\" With 78 private pool villas ranging from 1 to 3 bedrooms, Raffles Al Areen Palace Bahrain redefines luxury hospitality in Bahrain. Our spacious villas, starting from 400 sqm, feature private pools and jacuzzis, providing guests with ultimate relaxation and privacy. Our dedicated team of Raffles Legendary Butlers ensures exceptional service and attention to detail, creating unforgettable moments for each guest. Conveniently located just 40 minutes from the airport and 30 minutes from the City Center, Raffles Al Areen Palace Bahrain offers easy access to Exhibition World Bahrain, Bahrain International Circuit (BIC), and the Al Dana Amphitheater, making it an ideal choice for cultural, entertainment, and business destinations.<\/p>\n<h4>Job description<\/h4>\n<p>Supports butlers in creating personal connections with guests through emotional luxury.<br>\nResponsible to have full knowledge of in suite and maxi bar set-ups.<br>\nSupports butler in regular service offerings including unpacking, packing, light laundry handling, shoe-shine service if needed.<br>\nFully understands the difference of room categories and guest levels \/ VIPs.<br>\nPromptly answers calls, instant messages from the butler they work with as well as in their department.<br>\nEngages, customizes and organises in suite maxi bar set-ups for the occupied suites with the instructions of the butler.<br>\nMake sure to report used items in suites maxi bars and are charged to the guest\u2019s accounts.<br>\nMake sure butler trolleys and dedicated pantries are well-stocked and ready for the next shift.<br>\nCleans and maintains all butler working areas including guest suites, pantries, stores, equipment, perishables, stationery, etc. with the instruction and support of the butler they work with.<br>\nFollows up necessary hygiene procedures on daily basis.<br>\nCompletes the missing products from purchasing department and stocks them neatly in the designated pantries \/ storages.<br>\nWorks closely with in room dining and engages \/ customizes replenishment of amenities for the occupied suites with the instructions of the butler.<br>\nResponsible for removal and exchange of dirty plates, cutleries, glasses etc. while replenishing amenities and maxi bars for occupied suites with the instructions of the butler.<br>\nEnsures all communication is carried clearly amongst the team.<br>\nIntuitively anticipates through observation and interactions guests\u2019 needs and wants. Shares guest preferences with butlers to be recorded on guest\u2019s profile.<br>\nEnsures service standards and individual performance are aligned with Accor Hotels values - Guest Passion, Trust, Sustainable Performance, Spirit of Conquest, Innovation and Respect.<br>\nCooperates closely with butlers and butler supervisors to ensure a seamless service. Acts as a link for guests with all other areas of the hotel.<br>\nAddresses any security incidents and guest complaints to the Head Butler and reacts proactively when suitable and appropriate.<br>\nPerforms any duties and special projects as requested by management whether in your own department or any other department in the hotel.<br>\nFollows hotel evacuation policy in case of an emergency.<\/p>\n<h4>Qualifications<\/h4>\n<p>Possesses strong interpersonal skills and ability to communicate in a second language.<br>\nAscertains and addresses guest\/colleague needs.<br>\nFocuses on service with an eye for detail and an approachable attitude.<br>\nWorks well under pressure, analyses and resolves problems, exercises good judgment and with a high degree of professionalism.<br>\nPrioritizes and organizes work assignments and delegates work effectively.<br>\nSelf-motivates and shows good initiative in a dynamic environment.<br>\nEnsures security and confidentiality of guest and hotel information.<br>\nEmbraces and responds to change effectively.<br>\nUnderstands international luxury travelers and their needs.<br>\nAn understanding of cultural nuances in dealing with local and Middle Eastern guests.<br>\nAnticipates the needs and the assistance a butler might need upon a guest\u2019s stay, from their arrival to departure.<br>\nStrives an effort to capture the fineness of the everyday work.<br>\nShows enthusiasm for self-development.<\/p>\n<h4>Additional information<\/h4>\n<p>Opportunity to join the first Raffles in Bahrain<br>\nEmployee benefit card offering discounted rates in Accor worldwide<br>\nLearning programs through our Academies<br>\nOpportunity to develop your talent and grow within your property and across the world!<br>\nAbility to make a difference through our Corporate Social Responsibility activities.<\/p><\/p><p><\/p>
<p><h4>Job overview:</h4>
<p>The claims payment processor's main duties are to report the processed claims to the payer, prepare EFTs (electronic fund transfer) for claims, update the accounting and other financial software, and send statements of accounts to our clients. This role has the overall responsibility of coordinating activities in an effective and efficient manner in carrying out the responsibilities of the accounting department.</p>
<h4>What you do:</h4>
<ul>
<li>Send the processed claims reports to the payers within the TAT.</li>
<li>Prepare the payments for the providers within the TAT.</li>
<li>Ensure the financial transactions are booked in a timely manner and are compliant with proper supporting backup.</li>
<li>Ensure control procedures are followed.</li>
<li>Ensure all accounting deadlines are met.</li>
<li>Provide professional correspondence internally and externally, i.e., members of insurance companies and their client-related claims.</li>
<li>Resolve accounting discrepancies.</li>
<li>Monitor transactions to determine accuracy, completeness, and conformance to established policies and internal procedures.</li>
<li>Keep track of records and files and provide correct information of record details when required.</li>
<li>Maintain various account reconciliations and post necessary monthly journal entries.</li>
</ul>
<h4>AI readiness:</h4>
<p>Work effectively in an environment shaped by artificial intelligence (AI), machine learning, data, analytics, and cloud-based tools, using insights responsibly with our standards of data governance, security, and ethical use.</p>
<p>At Allianz Partners, artificial intelligence (AI) is transforming service delivery and innovation. By leveraging business intelligence and data analytics, we enhance strategic decision-making and customer experiences. Our commitment to ethical AI ensures responsible deployment, maintaining data integrity and trust. Conversational AI improves communication, while emerging technologies and generative AI drive industry leadership and new opportunities. With robust information security management, we protect sensitive information, ensuring compliance and security. Embrace the future of AI with Allianz Partners, where possibilities become realities.</p>
<h4>What you bring:</h4>
<ul>
<li>Bachelor’s degree; finance/account or equivalent background preferred.</li>
<li>2+ years relevant experience; experience in a TPA, BPO, hospitals, or medical centers is an added advantage.</li>
<li>Experience with accounting software is preferred.</li>
<li>Physically fit to carry out duties.</li>
<li>Legally permitted to work in the country of operations.</li>
<li>Fluency in MS Office (Excel, Word, Outlook, PowerPoint) and general internet navigation and research skills.</li>
</ul>
<h4>How we hire</h4>
<p><strong>Agency statement:</strong> Allianz Partners does not accept unsolicited CVs or approaches from agencies. We only work with partners on our approved supplier list, under contract. Any unsolicited submission will not be considered.</p>
<h4>What we offer</h4>
<p>Allianz Partners is a world leader in B2B2C insurance and assistance, offering global solutions that span international health and life, travel insurance, automotive, and assistance. Customer driven, our innovative experts are redefining insurance services by delivering future-ready, high-tech high-touch products and solutions that go beyond traditional insurance. Our products are embedded seamlessly into our partners’ businesses or sold directly to customers and are available through four commercial brands: Allianz Assistance, Allianz Automotive, Allianz Travel, and Allianz Care.</p>
<p>Allianz Group is one of the most trusted insurance and asset management companies in the world. Caring for our employees, their ambitions, dreams, and challenges is what makes us a unique employer. Together we can build an environment where everyone feels empowered and has the confidence to explore, to grow, and to shape a better future for our customers and the world around us.</p>
<p>At Allianz, we stand for unity: we believe that a united world is a more prosperous world, and we are dedicated to consistently advocating for equal opportunities for all. The foundation for this is our inclusive workplace, where people and performance both matter, and nurtures a culture grounded in integrity, fairness, inclusion, and trust.</p>
<p>We therefore welcome applications regardless of ethnicity or cultural background, age, gender, nationality, religion, social class, disability, sexual orientation, or any other characteristics protected under applicable local laws and regulations.</p>
<p>Great to have you on board. Let's care for tomorrow.</p>
<p><strong>Note:</strong> Having different strengths, experiences, perspectives, and approaches is an integral part of Allianz’s company culture. One means to achieve this is a regular rotation of Allianz executive employees across functions, Allianz entities, and geographies. Therefore, the company expects from its employees a general openness and a high motivation to regularly change positions and collect experiences across Allianz Group.</p></p><p></p>
<p><h4>Job overview</h4>
<p>The MPM Manager will support the development, implementation, and management of medical provider networks. Reporting to the senior manager or head of department, this role focuses on ensuring the quality, cost-effectiveness, and accessibility of healthcare services provided to members. The manager will negotiate with providers, maintain medical provider relationships, and collaborate with various departments to optimize network performance. The incumbent is expected to negotiate strategically with the medical providers with an objective to procure medical services at an optimized cost and to generate revenue through effective applicable various revenue streams and execution of identified revenue generation strategies.</p>
<h4>Key responsibilities:</h4>
<li><strong>Strategy:</strong> Support and drive the strategy devised by the MPM management.</li>
<li><strong>Develop cost savings strategies:</strong> Aligned with financial savings target, this is to be delivered by the team but also individually.</li>
<li><strong>Network development:</strong> Develop and maintain a robust network of healthcare providers, including hospitals, physicians, diagnostics, and ancillary services.</li>
<li><strong>Medical provider contracting:</strong> Negotiations with healthcare providers to secure favorable terms and conditions, ensuring cost-effective care and robust applicable provider revenues.</li>
<li><strong>Medical provider relations:</strong> Establish and maintain positive relationships with network providers, addressing any concerns or issues promptly and escalating as needed.</li>
<li><strong>Compliance:</strong> Ensure medical provider network and contract management comply with all relevant internal and external regulations, local mandates, accreditation standards, and organizational policies. Responsible for compliance of TOM and DTPs.</li>
<li><strong>Performance monitoring:</strong> Monitor medical network performance metrics, including cost, quality, and accessibility/segmentation, and implement improvement initiatives as needed.</li>
<li><strong>Team collaboration:</strong> Work collaboratively with the MPM team providing support, coaching, assistance, and guidance to achieve organizational objectives.</li>
<li><strong>Collaboration:</strong> Work closely with other departments such as claims, business development, CRM, operations, and finance to support overall organizational goals.</li>
<li><strong>Reporting:</strong> Prepare and present regular reports on network performance to senior leadership.</li>
<li><strong>Work effectively with AI, machine learning, data analytics, and cloud-based tools,</strong> adhering to high standards of data governance, security, and ethical use.</li>
<h4>Key requirements:</h4>
<li><strong>Education:</strong> Bachelor’s degree in healthcare administration, business administration, or a related field. Master’s degree preferred.</li>
<li><strong>Experience:</strong> Minimum of 5-7 years of experience in healthcare network management.</li>
<li><strong>Skills:</strong></li>
<ul>
<li>Strong negotiation and contract management skills.</li>
<li>Excellent communication and interpersonal skills.</li>
<li>Analytical and problem-solving abilities.</li>
<li>Knowledge of healthcare regulations and accreditation standards.</li>
<li>Proficiency in relevant software and technology tools.</li>
<li>Regional medical industry knowledge.</li>
</ul>
<p>Allianz Group is one of the most trusted insurance and asset management companies in the world. Caring for our employees, their ambitions, dreams, and challenges is what makes us a unique employer. We are united by a shared commitment: to put our customers first and at the center of everything we do. Their needs inspire our thinking and guide our actions. Together, we can build an environment where everyone feels empowered and confident to explore, grow, and shape a better future – for our customers and for the world around us.</p>
<p>At Allianz, we stand for unity: we believe that a united world is a more prosperous world, and we are dedicated to consistently advocating for equal opportunities for all. The foundation for this is our inclusive workplace, where people and performance both matter, and where integrity, fairness, inclusion, and trust are at the heart of our culture. We therefore welcome applications regardless of race, ethnicity or cultural background, age, gender, nationality, religion, social class, disability or sexual orientation, or any other characteristics protected under applicable local laws and regulations.</p>
<p>Great to have you on board. Let's care for tomorrow.</p>
<p>Note: Having different strengths, experiences, perspectives, and approaches is an integral part of Allianz’ company culture. One means to achieve this is a regular rotation of Allianz employees across functions, Allianz entities, and geographies. Therefore, Allianz expects from its employees a general openness and a high motivation to regularly change positions and collect experiences across Allianz Group.</p></p><p></p>
<p>Provide overall leadership and direction for the restaurant and lounge, ensuring alignment with company objectives and luxury hospitality standards. Drive exceptional guest experiences through personalized service, guest engagement, and proactive service recovery. Develop and execute business strategies to maximize revenue, profitability, and market positioning. Lead, mentor, and develop management and line-level teams to achieve operational excellence and promote career growth. Foster a culture of accountability, teamwork, recognition, and continuous improvement. Collaborate with culinary, beverage, and marketing teams to deliver innovative dining and entertainment experiences. Ensure the highest standards of food quality, beverage service, presentation, cleanliness, and venue ambiance. Build and maintain relationships with VIP guests, key stakeholders, and industry partners. Oversee financial performance, including budgeting, forecasting, labor management, cost control, and profit optimization. Analyze performance metrics, sales trends, guest feedback, and market conditions to identify opportunities for growth. Implement strategies to increase guest frequency, average spend, and overall venue profitability. Direct inventory management processes and ensure effective purchasing, receiving, and stock control procedures. Monitor labor productivity and ensure staffing levels align with business demands. Support the development and execution of promotional campaigns, seasonal activations, special events, and guest engagement initiatives. Ensure compliance with all health, safety, sanitation, licensing, and regulatory requirements. Conduct regular operational audits and implement corrective actions to maintain service and quality standards. Lead recruitment, succession planning, performance management, and talent development initiatives. Conduct regular training sessions and performance reviews to enhance individual and team performance. Oversee the successful execution of private dining events, VIP functions, corporate gatherings, and special occasions. Review and respond to guest feedback, implementing continuous improvement initiatives where necessary. Prepare operational and financial reports and communicate business performance to senior leadership. Identify emerging industry trends and implement creative initiatives that enhance guest satisfaction and venue reputation.</p><p><strong>Desired Candidate Profile</strong></p><p>Bachelor's degree in Hospitality Management, Business Administration, or a related field preferred. Minimum 7 years of progressive leadership experience in luxury hospitality, fine dining restaurants, upscale lounges, or destination food and beverage venues. Proven experience managing multiple outlets or complex, high-volume operations. Strong understanding of restaurant operations, beverage management, guest service, and luxury hospitality standards. Demonstrated success in financial management, budgeting, forecasting, and revenue generation. Exceptional leadership, communication, coaching, and team development skills. Strong business acumen and analytical abilities. Experience with hospitality management systems and Microsoft Office applications. Ability to work flexible schedules, including evenings, weekends, and holidays.</p>
<p><strong>JOB PURPOSE</strong> To ensure the consistent delivery of Gulf Air's customer experience standards through the oversight of cabin appearance and cleanliness, and quality assurance activities across the passenger journey. The role monitors service quality, identifies improvement opportunities, manages cabin appearance programs, and works with internal and external stakeholders to ensure products and services align with corporate standards, brand expectations, and customer needs</p><p><strong>KEY RESPONSIBILITIES</strong></p><p><strong>Cabin Appearance & Cleanliness</strong></p><ul><li>Develop and implement policies, standards, and procedures relating to cabin appearance, cleanliness, and presentation.</li><li>Ensure cabin interiors and customer-facing cabin areas consistently meet established cleanliness, appearance, and presentation standards.</li><li>Oversee cabin cleaning programs, schedules, and service delivery activities to ensure compliance with company requirements.</li><li>Conduct inspections and audits of cabin appearance and cleanliness to verify adherence to established standards.</li><li>Monitor the performance of contracted cleaning service providers and ensure compliance with contractual obligations and service level requirements.</li><li>Investigate and resolve cabin appearance and cleanliness deficiencies in coordination with relevant operational stakeholders.</li><li>Manage resources, materials, budgets, and procurement requirements related to cabin cleaning and cabin appearance activities.</li><li>Establish and monitor key performance indicators for cabin appearance and cleaning operations.</li></ul><p><strong>Quality Assurance & Ground Experience</strong></p><ul><li>Develop, implement, and maintain quality assurance programs to monitor service delivery and ensure alignment with Gulf Air's customer experience standards and business objectives.</li><li>Conduct regular assessments of the end-to-end passenger journey, including reservations, check-in, airport services, lounges, boarding, onboard services, baggage delivery, and post-flight services.</li><li>Measure compliance with established service standards and identify opportunities to enhance the overall customer experience.</li><li>Analyze customer feedback, audit findings, complaints, service performance data, and operational reports to identify trends and recommend corrective actions.</li><li>Coordinate with operational departments to address service gaps and implement continuous improvement initiatives.</li><li>Ensure products and services delivered across customer touchpoints are aligned with Gulf Air's brand promise and marketing commitments.</li><li>Develop quality performance indicators and monitor departmental and service provider performance against established targets.</li><li>Prepare quality assurance reports, audit findings, trend analyses, and management recommendations</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li><strong>EDUCATION / QUALIFICATIONS</strong> Bachelor's degree in Aviation Management, Hospitality Management, Business Management, Quality Management, or an equivalent major in the related field</li><li><strong>EXPERIENCE</strong>: A minimum of 4 years of experience in the related field</li></ul><p>To complete the application you would need the following document(s):</p><ul><li>Resume/CV</li><li>Passport-size photograph</li><li>Qualification CV</li><li>Passport-size photograph</li><li>Qualification CV</li></ul>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span>We are looking for a commercially driven and relationship-focused Sales & Partnerships Manager to lead the growth of our business in Bahrain.<br> As one of the GCC’s fastest-growing platforms, we are looking for someone who is passionate about building meaningful partnerships and driving commercial success in an established market.<br> In this role, you will be responsible for expanding our portfolio of brand partners, strengthening existing relationships, and driving commercial growth across Bahrain.<br> Working closely with leadership, you will play a key role in accelerating our market presence, identifying new business opportunities, and ensuring the platform continues to grow as a leading destination for youth engagement in the GCC.<br> Responsibilities Drive the company’s commercial growth by identifying, developing, and closing new partnership opportunities across Bahrain Build and manage a strong pipeline of prospective brand partners and strategic accounts Develop and maintain long-term relationships with existing partners, ensuring high levels of engagement, retention, and growth Identify opportunities to expand partnerships through new campaigns, activations, and commercial initiatives Collaborate with internal teams to ensure successful execution of partner campaigns and deliver an excellent partner experience Monitor market trends, competitor activity, and consumer behavior to identify new growth opportunities Represent the company at client meetings, networking events, and industry gatherings to strengthen the brand’s presence in the market Own commercial targets and consistently deliver against revenue and partnership KPIs Provide market insights and recommendations to leadership on new verticals, partnership opportunities, and business growth strategies Work cross-functionally with marketing, operations, and product teams to support business objectives and enhance the overall platform offering Bahraini national preferred 4+ years of experience in sales, business development, partnerships, account management, or commercial roles.<br> Proven track record of acquiring new business and managing strategic client relationships Existing network across brands, restaurants, retailers, lifestyle, hospitality, FMCG, or relevant industries in Bahrain is highly desirable Strong understanding of the Bahraini market, consumer trends, and local business landscape Demonstrated ability to meet and exceed commercial targets Excellent relationship-building, negotiation, presentation, and communication skills Self-motivated, proactive, and comfortable working in a fast-paced, high-growth environment Strong commercial mindset with the ability to identify opportunities and convert them into long-term partnerships Arabic and English fluency preferred Based in Bahrain and available to start immediately</span> </div>
<p><h4>About the role</h4>
<p>We’re hiring a highly organized and communication-focused appointment setter to generate qualified meetings and support sales pipeline growth for a fast-growing business.</p>
<p>This role is focused on:</p>
<ul>
<li>Outbound outreach</li>
<li>Lead qualification</li>
<li>Appointment scheduling</li>
<li>CRM management</li>
<li>Sales coordination</li>
</ul>
<p>You’ll engage prospects through:</p>
<ul>
<li>Phone calls</li>
<li>Email outreach</li>
<li>LinkedIn messaging</li>
</ul>
<p>and schedule qualified meetings for the sales team.</p>
<p>If you’re confident communicating with prospects, managing schedules, and keeping pipelines organized — this role is a strong fit.</p>
<h4>What you’ll own</h4>
<p><strong>Lead engagement & outreach</strong><br>
Reach out to prospects through:</p>
<ul>
<li>Phone calls</li>
<li>Email</li>
<li>LinkedIn</li>
</ul>
<p>Qualify leads based on:</p>
<ul>
<li>Role</li>
<li>Company type</li>
<li>Industry fit</li>
<li>Business need</li>
</ul>
<p>Confirm interest before scheduling meetings<br>
Support outbound lead generation and pipeline activity</p>
<p><strong>Appointment setting & scheduling</strong><br>
Schedule meetings using:</p>
<ul>
<li>Calendly</li>
<li>HubSpot Meetings</li>
<li>Google Calendar</li>
<li>Outlook</li>
</ul>
<p>Manage scheduling across multiple time zones<br>
Send:</p>
<ul>
<li>Confirmations</li>
<li>Reminders</li>
<li>Reschedules</li>
<li>Follow-ups</li>
</ul>
<p>Ensure clean calendar coordination and booking accuracy</p>
<p><strong>CRM & pipeline management</strong><br>
Maintain accurate CRM records in:</p>
<ul>
<li>Salesforce</li>
<li>HubSpot</li>
<li>Zoho CRM</li>
</ul>
<p>Log:</p>
<ul>
<li>Outreach activity</li>
<li>Appointment updates</li>
<li>Notes</li>
<li>Follow-up status</li>
</ul>
<p>Keep pipeline records clean and organized</p>
<p><strong>Sales team coordination</strong><br>
Work closely with:</p>
<ul>
<li>SDRs</li>
<li>BDRs</li>
<li>Account executives</li>
</ul>
<p>Provide clean handoff notes and prospect context<br>
Align on:</p>
<ul>
<li>Target accounts</li>
<li>Lead quality</li>
<li>Outreach feedback</li>
</ul>
<p>Help improve outreach messaging and appointment quality</p>
<p><strong>Performance tracking</strong><br>
Track:</p>
<ul>
<li>Calls made</li>
<li>Emails sent</li>
<li>Appointments booked</li>
<li>Show rates</li>
</ul>
<p>Identify gaps in conversion or attendance rates<br>
Support improvements in scheduling and outreach performance</p>
<h4>Requirements</h4>
<p><strong>Must-have</strong></p>
<ul>
<li>1–2 years of experience in:</li>
<ul>
<li>Appointment setting</li>
<li>Sales support</li>
<li>Inside sales</li>
<li>Customer-facing roles</li>
<li>Lead generation</li>
</ul>
<li>Familiarity with:</li>
<ul>
<li>Salesforce</li>
<li>HubSpot</li>
<li>Zoho CRM</li>
<li>Calendly</li>
<li>Google Calendar</li>
<li>Outlook</li>
</ul>
<li>Strong written and verbal English communication skills</li>
<li>Ability to manage multiple calendars and time zones</li>
<li>Highly organized with strong attention to detail</li>
<li>Comfortable working U.S. business hours</li>
</ul>
<p><strong>Nice to have</strong></p>
<ul>
<li>Experience supporting SDR/BDR teams</li>
<li>Familiarity with:</li>
<ul>
<li>Outreach</li>
<li>SalesLoft</li>
<li>Apollo</li>
</ul>
<li>Experience in:</li>
<ul>
<li>SaaS</li>
<li>B2B services</li>
<li>Marketing agencies</li>
</ul>
<li>Knowledge of sales methodologies such as:</li>
<ul>
<li>BANT</li>
<li>SPIN</li>
<li>Challenger</li>
</ul>
</ul>
<h4>What makes you a strong fit</h4>
<ul>
<li>You are confident communicating with prospects</li>
<li>You stay organized managing multiple schedules</li>
<li>You follow up consistently and professionally</li>
<li>You are proactive and detail-oriented</li>
<li>You enjoy helping sales teams stay efficient</li>
<li>You thrive in fast-paced, performance-driven environments</li>
</ul>
<h4>What a typical day looks like</h4>
<ul>
<li>Reach out to prospects through calls, email, and LinkedIn</li>
<li>Qualify leads and schedule meetings</li>
<li>Manage calendars and appointment logistics</li>
<li>Update CRM records and pipeline activity</li>
<li>Coordinate with sales reps on handoffs and follow-ups</li>
<li>Track booking metrics and optimize scheduling workflows</li>
</ul>
<p>In short:<br>
You help keep the sales pipeline full by engaging prospects, qualifying interest, and booking high-quality meetings efficiently.</p>
<h4>Key metrics (KPIs)</h4>
<ul>
<li>Daily outreach activity completed</li>
<li>Qualified appointments booked</li>
<li>Meeting show rates (70–80%+)</li>
<li>CRM accuracy and organization</li>
<li>Speed of follow-up and scheduling responsiveness</li>
<li>Positive feedback from sales teams on handoff quality</li>
</ul>
<h4>Why this role stands out</h4>
<ul>
<li>Direct impact on pipeline growth and revenue generation</li>
<li>Opportunity to grow into SDR, BDR, or account executive roles</li>
<li>Exposure to modern sales tools and outbound workflows</li>
<li>Fully remote role with measurable performance metrics</li>
<li>Fast-paced sales environment with growth opportunities</li>
<li>Competitive compensation plus performance incentives</li>
</ul>
<h4>Interview process</h4>
<ul>
<li>Initial phone screen</li>
<li>Recruiter interview</li>
<li>Scheduling / outreach exercise</li>
<li>Client interview</li>
<li>Offer & onboarding</li>
</ul>
<h4>Apply now</h4>
<p>If you:</p>
<ul>
<li>Enjoy speaking with prospects</li>
<li>Are highly organized with scheduling and follow-ups</li>
<li>Can manage outreach and appointment coordination efficiently</li>
<li>Thrive in fast-paced sales environments</li>
</ul>
<p>This role is a strong fit for professionals who enjoy lead engagement, appointment setting, and sales pipeline support.</p></p><p></p>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span>About the Role</span><p><span>We’re hiring for one of our clients in the <strong>United States, Europe, and the Gulf region</strong> for a <strong>Business Development Director – BPO</strong>. This is a <strong>remote opportunity</strong> for an experienced business development leader with a strong track record in the BPO industry.</span></p><br><p><span>In this role, you’ll lead business development activities across key international markets, focusing on winning new clients, growing revenue, and supporting business expansion.</span></p><br><p><span>You’ll be responsible for driving the full sales cycle and developing new business opportunities for BPO services, including <strong>customer service, technical support, HRO, and Agentic AI support services</strong>, with a focus on the <strong>healthcare, retail, and telecommunications sectors</strong>.</span></p><br><span>Key Responsibilities</span><ul><li><p><span>Develop and execute business development strategies across the United States, Europe, and Gulf markets.</span></p><br></li><li><p><span>Identify, engage, and acquire new clients within the healthcare, retail, and telecommunications sectors.</span></p><br></li><li><p><span>Build and manage a strong pipeline of qualified business opportunities.</span></p><br></li><li><p><span>Manage the full sales cycle, from prospecting and client meetings to proposals, negotiations, and contract signing.</span></p><br></li><li><p><span>Build and maintain strong relationships with senior decision-makers, strategic partners, and prospective clients.</span></p><br></li><li><p><span>Work closely with internal teams to develop tailored BPO solutions, commercial proposals, and pricing.</span></p><br></li><li><p><span>Lead, coach, and manage the business development team to achieve individual and company targets.</span></p><br></li><li><p><span>Maintain accurate sales forecasts, pipeline updates, and business development performance reports.</span></p><br></li><li><p><span>Represent the company at relevant client meetings, conferences, industry events, and networking opportunities.</span></p><br></li><li><p><span>Monitor market trends and identify new opportunities for growth within the BPO and AI-enabled services landscape.</span></p><br></li></ul><span>Requirements</span><ul><li><p><span>Minimum of <strong>10 years of business development experience</strong>, including strong experience within the <strong>BPO industry</strong>.</span></p><br></li><li><p><span>Proven track record of winning new BPO clients and achieving revenue targets.</span></p><br></li><li><p><span>Strong understanding of BPO services, solutions, and commercial models.</span></p><br></li><li><p><span>Experience selling BPO services to clients in the <strong>United States, Europe, and/or the Gulf region</strong>.</span></p><br></li><li><p><span>Strong understanding of market trends, including the growing role of <strong>AI and Agentic AI within the BPO industry</strong>.</span></p><br></li><li><p><span>Previous experience leading or managing a business development or sales team.</span></p><br></li><li><p><span>Excellent communication, presentation, negotiation, and relationship-management skills.</span></p><br></li><li><p><span>Strong ability to engage and influence senior-level stakeholders and decision-makers.</span></p><br></li><li><p><span>Bachelor’s degree in Business, Marketing, or a related field is preferred.</span></p><br></li></ul><span>Preferred Qualifications</span><ul><li><p><span>An established network of potential clients and senior decision-makers within the target markets.</span></p><br></li><li><p><span>Strong connections within the healthcare, retail, or telecommunications industries.</span></p><br></li><li><p><span>Experience selling multiple BPO service lines, including customer service, technical support, HRO, or AI-enabled support services.</span></p><br></li><li><p><span>Experience working across international markets and managing complex enterprise sales cycles.</span></p><br></li><li><p><span>Strong commercial mindset with the ability to identify, develop, and convert high-value business opportunities.</span></p><br></li></ul><span>What We Offer</span><ul><li><p><span>A <strong>remote working opportunity</strong> with exposure to international markets.</span></p><br></li><li><p><span>The opportunity to play a key role in driving business growth across the United States, Europe, and the Gulf region.</span></p><br></li><li><p><span>A senior leadership position with significant ownership of business development strategy and revenue growth.</span></p><br></li><li><p><span>The opportunity to work with evolving BPO solutions, including AI-enabled and Agentic AI support services.</span></p><br></li><li><p><span>A dynamic environment focused on growth, client acquisition, and market expansion.</span></p><br></li></ul><span>Join Our Team</span><p><span>If you’re an experienced <strong>BPO business development leader</strong> with a proven ability to win new clients, build strong commercial relationships, and drive revenue growth across international markets, we’d love to hear from you.</span></p><br><p><span>Apply today and take the next step in leading business development across the <strong>US, Europe, and Gulf markets</strong>.</span></p><br> </div>
<b>JOB PURPOSE <br>
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<p>The Manager Market Research & Analysis will support the Director in leading market intelligence activities supporting aviation growth initiatives. The role will focus on gathering, analyzing, and interpreting aviation market data to identify trends, opportunities, passenger demand patterns, and strategic insights that support airport business development and route planning decisions.</p>
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KEY RESPONSIBILITIES <br> </b></div>
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<p> <b>Market Research & Intelligence</b> </p> <p>- Lead market research and analysis to support aviation growth strategies and commercial decision-making.</p> <p>- Monitor passenger demand, airline networks, aviation trends, tourism, economic indicators and demographic developments.</p> <p>- Benchmark airport performance against regional and international competitors to identify market opportunities and competitive positioning.</p> <p>- Manage relationships with external data providers and aviation intelligence platforms to ensure access to reliable market information.</p> <p> </p> <p> <b>Forecasting & Commercial Analysis</b> </p> <p>- Develop and maintain passenger, traffic and capacity forecasts to support business planning and route development.</p> <p>- Build financial and traffic forecasting models to support the long term strategy of the division</p> <p>- Conduct feasibility studies and commercial evaluations of aviation growth initiatives.</p> <p>- Analyze the performance of existing routes, airline services and market segments, identifying opportunities for optimization and network expansion.</p> <p> <b> </b> </p> <p> <b>Strategic Insights & Business Support</b> </p> <p>- Produce market intelligence reports, strategic analyses and recommendations to support executive decision-making.</p> <p>- Support the preparation of airline business cases, commercial proposals and presentations.</p> <p>- Provide analytical support for aviation business development, strategic planning and investment decisions.</p> <p> </p> <p> <b>Performance Reporting & Data Governance</b> </p> <p>- Ensure the accuracy, integrity and timely reporting of aviation market data and business intelligence.</p> <p>- Develop dashboards, performance reports and executive presentations highlighting market trends, forecasts and growth opportunities.</p> <p>- Establish and monitor analytical KPIs to measure market performance, forecasting accuracy and strategic outcomes.</p> <p> </p> <p> <b>Stakeholder Engagement</b> </p> <p>- Present market insights and strategic recommendations to senior management and key stakeholders.</p> <p>- Collaborate with Aviation Business Development, Commercial, Finance, Operations, Marketing and external partners to support data-driven decision-making.</p> <p>- Support cross-functional initiatives by providing market intelligence and analytical expertise.</p> <p> </p>
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JOB REQUIREMENTS <br> </b></div>
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<ul> <li> <p>Bachelor s degree in Economics, Aviation Management, Business Analytics, Statistics, Finance, or related field.</p> </li> <li> <p>Master s degree preferred.</p> </li> <li> <p>Minimum of 6 years of experience in market research, aviation analytics, strategic planning, or aviation consulting.</p> </li> <li> <p>Experience within airports, airlines, consulting firms, or aviation research environments preferred.</p> </li> <li> <p>Experience in Excel Advanced Modeling, Power BI / Tableau, Aviation intelligence platforms (OAG, IATA, Cirium, Sabre Market Intelligence), and SQL or analytical tools preferred.</p> </li> <li> <p>Strong analytical and quantitative skills.</p> </li> <li> <p>Experience with aviation databases and market intelligence tools.</p> </li> <li> <p>Advanced Excel modeling and data visualization capabilities.</p> </li> <li> <p>Knowledge of passenger forecasting techniques and aviation market analysis.</p> </li> <li> <p>Strong presentation and report-writing skills.</p> </li> <li> <p>Ability to convert data into strategic business insights.</p> </li> <li> <p>Detail-oriented with strong problem-solving abilities.</p> </li> </ul>
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<p><h4>About the role</h4>
<p>At Pavago, one of our clients is hiring a cold email outreach specialist to generate qualified sales opportunities through strategic outbound email campaigns.</p>
<p>This is a hands-on, performance-driven role where you’ll own the entire cold email process—from building targeted prospect lists and writing personalized outreach to managing deliverability, optimizing campaigns, and qualifying inbound responses.</p>
<p>Success in this role comes from combining strong copywriting, technical deliverability knowledge, and a data-driven approach to consistently generate qualified pipeline for the sales team.</p>
<p>If you’re passionate about outbound prospecting, enjoy experimenting with messaging, and understand what it takes to keep campaigns landing in inboxes—not spam folders—this role is for you.</p>
<h4>What you’ll own</h4>
<strong>Prospect research & list building</strong><br>
Build highly targeted prospect lists using:<br>
<li>Apollo</li>
<li>ZoomInfo</li>
<li>LinkedIn Sales Navigator</li>
<li>Crunchbase</li>
<li>Similar prospecting platforms</li>
Segment prospects by:<br>
<li>Industry</li>
<li>Company size</li>
<li>Job title</li>
<li>Geography</li>
<li>Ideal customer profile (ICP)</li>
Verify and clean contact data using:<br>
<li>NeverBounce</li>
<li>ZeroBounce</li>
<li>Clearout</li>
Maintain organized prospect databases and outreach lists.<br><br>
<strong>Cold email campaign management</strong><br>
Write personalized cold email copy, subject lines, and calls-to-action.<br>
Build and launch multi-step outbound sequences (4–8 touchpoints).<br>
Personalize messaging using company and prospect research.<br>
Monitor campaign performance daily.<br>
Continuously optimize campaigns based on engagement and reply metrics.<br><br>
<strong>Deliverability & inbox management</strong><br>
Manage inbox reputation using platforms such as:<br>
<li>Instantly</li>
<li>Lemlist</li>
<li>Smartlead</li>
<li>Mailwarm</li>
Monitor:<br>
<li>Bounce rates</li>
<li>Spam scores</li>
<li>Sender reputation</li>
<li>Inbox health</li>
Rotate sending domains and inboxes to maximize deliverability.<br>
Identify and resolve deliverability issues before campaign performance declines.<br><br>
<strong>Campaign optimization & reporting</strong><br>
Conduct A/B testing on:<br>
<li>Subject lines</li>
<li>Messaging</li>
<li>CTAs</li>
<li>Send times</li>
Track key metrics including:<br>
<li>Open rates</li>
<li>Positive reply rates</li>
<li>Bounce rates</li>
<li>Conversion rates</li>
Prepare campaign performance reports and recommend improvements.<br>
Document testing results and optimization history.<br><br>
<strong>Lead qualification & CRM management</strong><br>
Review campaign replies and categorize responses accurately.<br>
Identify qualified prospects and route them to the sales team.<br>
Maintain accurate CRM records using:<br>
<li>HubSpot</li>
<li>Salesforce</li>
<li>Zoho CRM</li>
<li>Similar CRM platforms</li>
Ensure outreach data remains organized and up to date.<br><br>
<strong>Compliance & best practices</strong><br>
Ensure campaigns comply with:<br>
<li>CAN-SPAM</li>
<li>GDPR</li>
<li>CCPA</li>
Maintain suppression and unsubscribe lists.<br>
Follow outbound email best practices to protect sender reputation.<br><br>
<h4>What makes you a strong fit</h4>
<li>Excellent persuasive and concise writing skills.</li>
<li>Strong analytical mindset with a focus on performance improvement.</li>
<li>Comfortable using outbound automation and deliverability tools.</li>
<li>Organized, proactive, and highly execution-focused.</li>
<li>Strong attention to detail.</li>
<li>Continuously tests, learns, and optimizes campaign performance.</li><br>
<h4>Required experience & skills</h4>
<strong>Experience</strong><br>
1–2+ years of experience in:<br>
<li>Cold email outreach</li>
<li>Outbound lead generation</li>
<li>Sales development (SDR)</li>
<li>Outbound marketing</li><br>
<strong>Technical skills</strong><br>
Hands-on experience with:<br>
<li>Apollo</li>
<li>Instantly</li>
<li>Lemlist</li>
<li>Smartlead</li>
<li>Woodpecker</li>
<li>Similar outreach platforms</li>
Experience writing cold email campaigns.<br>
Strong Excel or Google Sheets skills.<br>
Excellent written English communication.<br><br>
<strong>Nice-to-have</strong><br>
Experience managing large-scale email deliverability.<br>
Understanding of:<br>
<li>DNS</li>
<li>SPF</li>
<li>DKIM</li>
<li>DMARC</li>
Experience supporting B2B SaaS, agencies, or service businesses.<br>
Experience collaborating with SDRs or Account Executives.<br>
Familiarity with outbound automation workflows and CRM integrations.<br><br>
<h4>What a typical day looks like</h4>
<li>Build and refine prospect lists.</li>
<li>Launch and monitor outbound email campaigns.</li>
<li>Review inbox health and deliverability metrics.</li>
<li>Optimize messaging, targeting, and campaign performance.</li>
<li>Qualify interested prospects and hand them off to sales.</li>
<li>Update CRM records and maintain campaign documentation.</li>
<p>In short: You own outbound email execution—from research and personalization to optimization and lead qualification—ensuring a consistent flow of qualified opportunities into the sales pipeline.</p><br>
<h4>Key metrics for success (KPIs)</h4>
<li>High email open rates.</li>
<li>Positive reply and conversation rates.</li>
<li>Low bounce rates and strong inbox health.</li>
<li>Consistent campaign execution and optimization.</li>
<li>Accurate CRM documentation.</li>
<li>Growth in qualified outbound pipeline.</li><br>
<h4>Why join us?</h4>
<li>Own the complete outbound email process from strategy to execution.</li>
<li>Work with modern sales engagement and automation tools.</li>
<li>Directly influence pipeline growth and revenue generation.</li>
<li>Performance-driven environment with measurable impact.</li>
<li>Opportunities to grow into:</li>
<ul>
<li>Senior outbound specialist</li>
<li>Sales development team lead</li>
<li>Outbound growth manager</li>
<li>Revenue operations</li>
</ul><br>
<h4>Interview process</h4>
<li>Initial phone screen</li>
<li>Spark Hire intro video (3–5 minutes)</li>
<li>Recruiter interview</li>
<li>Practical assessment (cold email sequence exercise)</li>
<li>Client interview</li>
<li>Offer & onboarding</li><br>
<h4>What happens after you apply</h4>
<p>Right after you apply, you’ll receive an invitation from Spark Hire to record your intro video. This short, self-recorded video is the next step that completes your application and can be recorded whenever it’s convenient for you.</p>
<p>Instead of repeating yourself across multiple screening calls, you’ll introduce yourself once, and your video will be shared with the hiring team. This helps the hiring team evaluate your communication style early, making future interviews more meaningful while reducing unnecessary interview rounds.</p>
<p>Don’t overthink it—you can record your video as many times as you’d like before submitting it. Only your final submission will be reviewed.</p>
<p>Please keep an eye on both your inbox and spam folder for your Spark Hire invitation after submitting your application.</p><br>
<p>If you’re passionate about outbound prospecting, enjoy writing high-performing cold emails, understand email deliverability, and want to help generate qualified sales opportunities through data-driven outreach, we’d love to hear from you. Apply today and become a key contributor to building a predictable outbound pipeline.</p></p><p></p>
<br> <br> <p> <strong>Job Description</strong> </p> <p> <strong>What you will be doing:</strong> </p> <p>Reporting to the Director of Finance , responsibilities and essential job functions include but are not limited to the following: </p> <p> <strong>Management:</strong> </p> <ul> <li>Is responsible for operational IT management as which includes relationship management with Hotel GMs, EXCOM, HODs and other business-critical users.</li> <li>Is responsible for the proper business planning and budgeting of IT expenditures for the Hotels, as well as for compliance with the Accor IT policies and guidelines.</li> <li>Is creating business cases for justification of investments and expenditures to support the approval process.</li> <li>Is responsible for a regular status report about the hotel's actual IT situation to the GM and to the Area IT Director.</li> <li>Initiates and manages IT projects and consults the GM on strategic IT matters concerning the Hotel.</li> <li>Compliance of PCI DSS & GDPR</li> </ul> <p> <strong>Hardware:</strong> </p> <ul> <li>Ensures that the hotel works with Accor Hardware partners.</li> <li>Has a good relationship with Hardware Partners.</li> <li>Supports the Hotel in resolving Hardware issues through escalation of issues with Hardware partners.</li> <li>Considered as Hardware: Computers, Servers, Routers, Switches, Cables, PABX, Monitors, and Screens, Point of Sale devices, all relevant interfaces, UPS and related devices, and other active components.</li> </ul> <p> <strong>Software:</strong> </p> <ul> <li>Ensures that all Accor IT Policies and Guidelines are being applied in the hotel.</li> <li>Ensures that only original and properly licensed application programs according to the IT management s policy and requirements are running on the hotel s systems and computers.</li> <li>Has a good relationship to the Software suppliers.</li> <li>Supports the hotel in resolving Software issues by escalating of issues to Software suppliers.</li> </ul> <p> <strong>User:</strong> </p> <ul> <li>Ensures that no user in the hotel has access to programs other than those needed to perform the job.</li> <li>He/she is in charge of providing and maintaining a training program (in coordination with the Learning & Development department).</li> <li>This is to enable the best possible knowledge, skill level, and use of systems by all employees in the Hotel.</li> </ul> <p> <strong>Security / Datasafe:</strong> </p> <ul> <li>Is responsible for compliance of the Hotel with Accor IT Security Policy and General Data Protection.</li> <li>Is responsible for the backup of all relevant user-generated data, be it part of the general system or personal systems.</li> <li>He/she assures that always-relevant backup policies are duly respected and the system reaches the highest level of security.</li> <li>Servers Infrastructure Physical and Virtual</li> <li>Networks Data, Voice and Wi-Fi</li> <li>Property management systems (PMS) and Sales & Catering System (S&C) replacement or upgrade and alignment</li> <li>Central profile solutions (CP)</li> <li>Central reservations systems (CRS)</li> <li>Revenue management systems (RMS)</li> <li>Various middleware / Interfaces</li> <li>Data warehouse, reporting, and Business Intelligence (BI) Interface Only</li> <li>Sales force automation (SFA) - Interface</li> <li>Customer relationship management (CRM)</li> <li>Point of Sales application</li> <li>Back office accounting software application</li> <li>Procurement and inventory management application</li> <li>IP TV</li> <li>Human resources management system</li> <li>Accor brand signature systems (Commercial Systems, WIFI everywhere, etc...)</li> </ul> <p> <strong>Scope:</strong> </p> <ul> <li>Smooth running of all computer systems.</li> <li>Training of basic functions of user software.</li> <li>Regular information to IT management about the new computer trends for the future.</li> <li>Regular data safe /backup.</li> <li>Budgeting, Planning, and managing the approval process for IT Expenditures</li> <li>Compliance with IT Policies and Guidelines</li> <li>IT project management</li> </ul> <p> </p> <ul> </ul> <br> <div>Qualifications</div> <br> <p> <strong>Qualifications</strong> </p> <ul> <li>Minimum 5 years experience in a similar role, preferably in an international hotel brand.</li> <li>Strategic thinker, results-driven, process-oriented, and attentive to details. </li> <li>Able to inspire and motivate a team, providing clear direction, development, and guidance to achieve revenue goals.</li> <li>Change instigator, positive influencer, strong communicator, and team collaborator.</li> <li>Strong listening skills and the ability to anticipate business needs.</li> <li>Able to build and develop relationships with the business partners, and intermediaries.</li> <li>Able to establish strong rapport with the key stakeholders to ensure there is alignment on the strategic direction of the hotels.</li> <li>Fluency in English.</li> <li>Adaptable, self-motivating individual with the ability to bring others along on the journey.</li> <li>Strong decision-making skills, calm under pressure, and able to prioritize workflows. </li> </ul> <br> <div>Additional Information</div> <br> <ul> <li>Opportunity to join the first Raffles in Bahrain</li> <li>Employee benefit card offering discounted rates in Accor worldwide</li> <li>Learning programs through our Academies</li> <li>Opportunity to develop your talent and grow within your property and across the world!</li> <li>Ability to make a difference through our Corporate Social Responsibility activities.</li> </ul>
<p><h4>Job overview</h4>
<p>The claims payment processor's main duties are to report the processed claims to the payer, prepare EFTs (Electronic Funds Transfer) for claims, update the accounting and other financial software, and send statements of accounts to our clients. This role has the overall responsibility of coordinating activities in an effective and efficient manner in carrying out the responsibilities of the accounting department.</p>
<h4>What you do</h4>
<ul>
<li>Send the processed claims reports to the payers within the TAT.</li>
<li>Prepare the payments for the providers within the TAT.</li>
<li>Ensure the financial transactions are booked in a timely manner and are compliant with proper supporting backup.</li>
<li>Ensure control procedures are followed.</li>
<li>Ensure all accounting deadlines are met.</li>
<li>Provide professional correspondence internally and externally, i.e., members of insurance companies and their client-related claims.</li>
<li>Resolve accounting discrepancies.</li>
<li>Monitor transactions to determine accuracy, completeness, and conformance to established policies and internal procedures.</li>
<li>Keep track of records and files and provide correct information of record details when required.</li>
<li>Maintain various account reconciliations and post necessary monthly journal entries.</li>
</ul>
<h4>AI readiness</h4>
<p>Work effectively in an environment shaped by artificial intelligence (AI), machine learning, data, analytics, and cloud-based tools, using insights responsibly in accordance with our standards of data governance, security, and ethical use.</p>
<p>At Allianz Partners, artificial intelligence (AI) is transforming service delivery and innovation. By leveraging business intelligence and data analytics, we enhance strategic decision-making and customer experiences. Our commitment to ethical AI ensures responsible deployment, maintaining data integrity and trust. Conversational AI improves communication, while emerging technologies and generative AI drive industry leadership and new opportunities. With robust information security management, we protect sensitive information, ensuring compliance and security. Embrace the future of AI with Allianz Partners, where possibilities become realities.</p>
<h4>What you bring</h4>
<ul>
<li>Bachelor's degree; finance or accounting or equivalent background preferred.</li>
<li>2+ years relevant experience; experience in a TPA, BPO, hospital, or medical center is an added advantage.</li>
<li>Experience with accounting software is preferred.</li>
<li>Physically fit to carry out duties.</li>
<li>Legally permitted to work in the country of operations.</li>
<li>Fluency in MS Office (Excel, Word, Outlook, PowerPoint) and general internet navigation and research skills.</li>
</ul>
<h4>How we hire</h4>
<p><strong>Agency statement</strong><br>
Allianz Partners does not accept unsolicited CVs or approaches from agencies. We only work with partners on our approved supplier list, under contract. Any unsolicited submission will not be considered.</p>
<h4>What we offer</h4>
<p>Allianz Partners is a world leader in B2B2C insurance and assistance, offering global solutions that span international health and life, travel insurance, automotive and assistance. Customer driven, our innovative experts are redefining insurance services by delivering future-ready, high-tech, high-touch products and solutions that go beyond traditional insurance. Our products are embedded seamlessly into our partners' businesses or sold directly to customers and are available through four commercial brands: Allianz Assistance, Allianz Automotive, Allianz Travel, and Allianz Care.</p>
<p>Allianz Group is one of the most trusted insurance and asset management companies in the world. Caring for our employees, their ambitions, dreams, and challenges is what makes us a unique employer. Together we can build an environment where everyone feels empowered and has the confidence to explore, to grow, and to shape a better future for our customers and the world around us.</p>
<p>At Allianz, we stand for unity: we believe that a united world is a more prosperous world, and we are dedicated to consistently advocating for equal opportunities for all. And the foundation for this is our inclusive workplace, where people and performance both matter, and nurtures a culture grounded in integrity, fairness, inclusion, and trust.</p>
<p>We therefore welcome applications regardless of ethnicity or cultural background, age, gender, nationality, religion, social class, disability or sexual orientation, or any other characteristics protected under applicable local laws and regulations.</p>
<p>Great to have you on board. Let's care for tomorrow.</p>
<p><strong>Note:</strong> Having different strengths, experiences, perspectives, and approaches is an integral part of Allianz's company culture. One means to achieve this is a regular rotation of Allianz executive employees across functions, Allianz entities, and geographies. Therefore, the company expects from its employees a general openness and a high motivation to regularly change positions and collect experiences across Allianz Group.</p></p><p></p>
<h2 class="h5">Job description</h2>
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<span><br>POSITION SUMMARY<br>Perform general office duties to support Sales & Marketing (e.g., filing, sending emails, typing, faxing, copying). Prepare sales-related documents throughout the sales process (e.g., proposals, contracts, or banquet event orders). Promote awareness of brand image internally and externally. Gather materials and assemble information packages (e.g., brochures, promotional materials). Use sales techniques that maximize revenue while maintaining existing guest loyalty to Marriott. Enter, retrieve, reconcile, and verify information (e.g., commissions, leads, third parties) in software involved in the sales process. Answer guest questions about property facilities/services (e.g., hours of operation, rates and room types, packages, promotions, entertainment, restaurants, special events). Serve as the point of contact for clients and communicate with them by phone and email to respond to questions and requests.<br>Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; thank guests with genuine appreciation. Speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Comply with quality assurance expectations and standards. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.<br>PREFERRED QUALIFICATIONS <br>Education: High school diploma or G.E.D. equivalent.<br>Related Work Experience: At least 1 year of related work experience.<br>Supervisory Experience: No supervisory experience.<br>License or Certification: None <br>Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.<br>When you join the Sheraton family, you become a member of its global community. We’ve been a place to gather and connect since 1937. At Sheraton, associates create a sense of belonging in more than 400 communities around the world. We invite, we welcome, and we connect guests through engaging experiences and thoughtful service. If you’re a team player who is excited to deliver a meaningful guest experience, we encourage you to explore your next career opportunity with Sheraton. Join us on our mission to be ‘The World’s Gathering Place’. In joining Sheraton Hotels & Resorts, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>