Cyber Security Engineer Jobs in Bahrain
943 Jobs Found
<p><h4>Position summary</h4>
<p>Inspect, repair, and maintain HVAC, air quality control, and refrigeration equipment. Maintain and conduct daily inspections of the mechanical plant. Monitor and control property temperature. Monitor and analyze energy and utilities usage. Calibrate all controls, gauges, meters, and other equipment. Assemble, install, test, repair, and maintain electrical systems or electronic wiring. Assemble, install, and maintain pipe assemblies, fittings, valves, etc. Perform routine pool and spa maintenance.</p>
<p>Follow all company and safety and security policies and procedures; report maintenance problems, safety hazards, accidents, or injuries; and complete safety training and certifications. Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards and anticipate and address guests’ service needs. Speak with others using clear and professional language. Develop and maintain positive working relationships with others and listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards; and identify, recommend, develop, and implement new ways to increase organizational efficiency, productivity, quality, safety, and/or cost-savings.</p>
<p>Reach overhead and below the knees. Move in confined or elevated spaces. Move over sloping, uneven, or slippery surfaces. Move up and down stairs, service ramps and/or a ladder. Grasp, turn, and manipulate objects of varying size and weight. Assist with moving, lifting, carrying, and placing of objects weighing in excess of 100 pounds. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance. Perform other reasonable job duties as requested by supervisors.</p>
<h4>Preferred qualifications</h4>
<ul>
<li>Education: Technical, trade, or vocational school degree.</li>
<li>Related work experience: At least 3 years of related work experience.</li>
<li>Supervisory experience: No supervisory experience.</li>
</ul>
<h4>Required qualifications</h4>
<ul>
<li>License or certification: EPA universal certification</li>
<li>Driver's license</li>
<li>HVAC certification</li>
</ul>
<p>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.</p>
<p>At more than 100 award-winning properties worldwide, The Ritz-Carlton ladies and gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world’s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful, and compassionate.</p>
<p>Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests.</p>
<p>Your role will be to ensure that the “Gold Standards” of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz-Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo, and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with.</p>
<p>In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</p></p><p></p>
<p><h4>Position summary</h4>
<p>Inspect, repair, and maintain HVAC, air quality control, and refrigeration equipment. Maintain and conduct daily inspections of the mechanical plant. Monitor and control property temperature. Monitor and analyze energy and utilities usage. Calibrate all controls, gauges, meters, and other equipment. Assemble, install, test, repair, and maintain electrical systems or electronic wiring. Assemble, install, and maintain pipe assemblies, fittings, valves, etc. Perform routine pool and spa maintenance.</p>
<p>Follow all company and safety and security policies and procedures; report maintenance problems, safety hazards, accidents, or injuries; and complete safety training and certifications. Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards and anticipate and address guests’ service needs. Speak with others using clear and professional language. Develop and maintain positive working relationships with others and listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards; and identify, recommend, develop, and implement new ways to increase organizational efficiency, productivity, quality, safety, and/or cost-savings.</p>
<p>Reach overhead and below the knees. Move in confined or elevated spaces. Move over sloping, uneven, or slippery surfaces. Move up and down stairs, service ramps, and/or a ladder. Grasp, turn, and manipulate objects of varying size and weight. Assist with moving, lifting, carrying, and placing of objects weighing in excess of 100 pounds. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance. Perform other reasonable job duties as requested by supervisors.</p>
<h4>Preferred qualifications</h4>
<ul>
<li>Education: Technical, trade, or vocational school degree.</li>
<li>Related work experience: At least 3 years of related work experience.</li>
<li>Supervisory experience: No supervisory experience.</li>
</ul>
<h4>Required qualifications</h4>
<ul>
<li>License or certification: EPA Universal Certification</li>
<li>Driver's license</li>
<li>HVAC certification</li>
</ul>
<p>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.</p>
<p>At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world’s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful, and compassionate.</p>
<p>Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests.</p>
<p>Your role will be to ensure that the “Gold Standards” of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo, and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with.</p>
<p>In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</p></p><p></p>
<h2 class="h5">Job description</h2>
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<p><strong><span>Some careers grow faster than others. </span></strong></p><br><br><br><p><strong><span>If you’re looking for further opportunities to develop your career, take the next step in fulfilling your potential right here at HSBC.<br></span></strong></p><br><br><p><span>The role-holder will continuously review and reassess the operational risks linked to the role and inherent in the business, considering changes in economic and market conditions, legal and regulatory requirements, operating procedures and practices, management restructures, and the impact of new technology. This will be achieved by ensuring all decisions and actions reflect the likelihood of operational risk occurring, and by raising and addressing any areas of concern in partnership with line management and/or the relevant department.<br></span></p><br><br><p><strong><span>Duties & Responsibilities:<br></span></strong></p><br><br><ul><li><span>Manage day-to-day payment processing activities and related operational tasks.</span></li><li><span>Monitor and control processing handled by the Group Service Centre (GSC), providing guidance and support where required, and completing any complex processing within the section.</span></li><li><span>Deliver a high-quality service by accurately interpreting and processing customer instructions and associated documentation, in line with procedures and compliance standards, to maximize customer satisfaction.</span></li><li><span>Maintain agreed productivity levels, contributing to the section’s performance targets, and ensure work is prioritized and completed within required turnaround times and cut-offs.</span></li><li><span>Identify common fraud types, errors, and irregular transactions, and take appropriate action in line with established procedures.</span></li><li><span>Maintain ongoing awareness of Anti-Money Laundering (AML) and other legal/regulatory requirements, completing required AML, WOLF, and UV checks in accordance with compliance procedures.</span></li><li><span>Build strong internal customer relationships, provide efficient and high-quality service, and ensure timely, accurate referrals to relevant departments.</span></li><li><span>Respond to and resolve customer and internal queries raised through various channels within agreed timelines.</span></li><li><span>Share knowledge and experience with colleagues, supporting them on technical or escalated items.</span></li><li><span>Ensure full compliance with regulatory requirements and implement/adhere to all internal, external, and CBB audit recommendations (current and prior).</span></li><li><span>Manage operational risk in line with the Group Operational Risk Framework (including section 3.1 of the Group Operational FIM), maintain HSBC internal control standards, and remain aware of the operational risk scenarios associated with the role.</span></li><li><span>Always Comply with Information Security Risk requirements and applicable controls.</span></li><li><span>Support the smooth and effective running of NSC Clearing operations, balancing speed and accuracy to meet stringent cut-off times and minimizing potential financial loss to the Bank.</span></li><li><span>Apply strong problem-solving skills and proactive risk awareness, anticipating issues before they become critical and escalating promptly to management.</span></li><li><span>Contribute to continuous improvement by applying creative thinking to enhance service quality and operational standards in a competitive environment.<br></span></li></ul><p><span> <strong>Experience & Qualifications:<br></strong></span></p><br><br><ul><li><span>A graduation degree is essential for obtaining a UAE visa and work permit. If your university certificate is from outside the UAE, up-to-date attestations and equivalency are also mandatory (Recognition of Higher Education Qualifications Issued Outside The UAE)</span></li><li><span>Maintain a thorough, end-to-end understanding of all relevant systems, including HUB, SFE, and BCTS.</span></li><li><span>Demonstrate strong communication, analytical, and problem-solving skills.</span></li><li><span>Plan and allocate team resources effectively to ensure sufficient capacity for day-to-day processing activities.</span></li><li><span>Work closely with line management and collaborate with supporting departments and branches as required.</span></li><li><span>Conduct regular follow-ups, escalating delays or issues to the appropriate level in a timely manner.</span></li><li><span>Show a high level of ownership and commitment, resolving both people- and process-related issues promptly.<br></span></li></ul><p><span>For further details and application information please visit our careers site, searching for reference number <strong>58131.<br></strong></span><span><br>We support our staff to adopt flexible and alternative ways of working where possible, including working from home and different hours subject to approvals.<br></span></p><br><br><p><span>HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working, and opportunities to grow within an inclusive and diverse environment. Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.<br></span></p><br><br><p><span>Issued by The Hong Kong and Shanghai Banking Corporation Limited</span></p><br><br><br><br><br> </div>
<p><h4>About Four Seasons:</h4>
<p>Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.</p>
<p>At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.</p>
<h4>About the location:</h4>
<p>On an exclusive island in the heart of the Kingdom’s capital, Four Seasons Hotel Bahrain Bay, with its unique architecture, has become an iconic landmark that soars as a destination in its own right, combining the best of a beach holiday and an urban getaway.</p>
<h4>About the role:</h4>
<p>We are currently looking to hire a female SPA therapist, who will perform body treatments according to established protocols ensuring all guests experience pure peace and relaxation.</p>
<p>Additional Hammam skills will be considered an advantage.</p>
<h4>Main responsibilities:</h4>
<li>Carry out all SPA treatments to the required standard and as per the daily schedule.</li>
<li>Conduct self in a professional manner at all times. Adhere to the established standard of conduct and house rules, fire regulations, and department procedures and policies.</li>
<li>Dress in issued uniform and ensure a neat, clean, and tidy appearance at all times, adhering to the established grooming standards policy.</li>
<li>Report to shift on time. Be aware of schedule at all times and if unable to attend work, notify the supervisor in adequate time and according to policy.</li>
<li>Be fully familiar with hotel fire and emergency procedures.</li>
<li>Day to day responsibility for equipment, products, cleanliness and hygiene of the treatment rooms and facilities.</li>
<li>Be aware of all treatments and products on offer and any current promotions.</li>
<li>Achieve sales and guest service targets as set by the Spa Management.</li>
<li>Offer guests full after care advice and the chance to purchase any products recommended within their treatment.</li>
<li>Assist in other related areas as required particularly scheduling and reception/greeting of guests.</li>
<li>Greet guests warmly and use their name during treatment.</li>
<li>Assist with demonstrations and events as required.</li>
<li>Adhere to training as set out by the Spa Management and using the guidance of senior spa therapists. Also attend new or update training as required.</li>
<li>Use the correct quantities and mix of product within treatments and ensure as far as possible the security of products within treatment rooms and sales areas.</li>
<li>Be fully aware of all health and safety issues relating to the department and report anything which may present a danger to guests or staff.</li>
<li>Always be punctual and prepared in advance for all treatments and avoid treatments running late at all costs and wherever possible.</li>
<li>Ensure that client confidentiality is maintained at all times.</li>
<li>Be flexible with regard to hours worked and be prepared to adjust these to meet demands of the business.</li>
<li>Perform other tasks or projects as assigned by hotel management.</li>
<h4>Required skills:</h4>
<li>Certified for massage and beauty treatments.</li>
<li>At least 2 years of experience in a luxury spa environment.</li>
<li>Outstanding communication skills and command of the English language are essential; knowledge of local language is an advantage.</li>
<li>Excellent communication and exceptional guest service skills.</li>
<li>Attention to detail, ability to multitask and prioritize.</li>
<li>Guest centricity and understanding the importance of guests’ preferences.</li>
<li>Flexible schedule with the ability to work all types of shifts, weekends and holidays.</li>
<li>Additional Hammam skills will be considered an advantage.</li></p><p></p>
<h2 class="h5">Job description</h2>
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Company Description<br><p><strong>Work with Us. Change the World.</strong></p><br><p>At AECOM, we're delivering a better world. Whether improving your commute, keeping the lights on, providing access to clean water, or transforming skylines, our work helps people and communities thrive. We are the world's trusted infrastructure consulting firm, partnering with clients to solve the world’s most complex challenges and build legacies for future generations.</p><br><p>There has never been a better time to be at AECOM. With accelerating infrastructure investment worldwide, our services are in great demand. We invite you to bring your bold ideas and big dreams and become part of a global team of over 50,000 planners, designers, engineers, scientists, digital innovators, program and construction managers and other professionals delivering projects that create a positive and tangible impact around the world.</p><br><p>We're one global team driven by our common purpose to deliver a better world. Join us.</p><br><br>Job Description<br><p>We are seeking an experienced and innovative Principal Transport Planner to join our dynamic team in Kingdom of Bahrain. As a key member of our organization, you will lead the delivery of transport planning services for projects, ensuring effective collaboration with team members and stakeholders. This role offers an exciting opportunity to shape the future of transportation in one of the world's most rapidly developing regions</p><br><p><strong>Duties & Responsibilities</strong></p><br><ul><li>Lead and coordinate small to mid-size project teams, overseeing transport planning tasks and projects</li><li>Conduct comprehensive transport studies and provide expert technical guidance in areas such as traffic engineering, smart cities, and transport modeling</li><li>Develop and implement innovative solutions to complex transportation challenges</li><li>Manage project deliverables, task allocation, presentations, and reports to ensure high-quality outcomes</li><li>Engage with clients as a key point of contact for projects and proposals</li><li>Participate in interdisciplinary reviews and provide constructive feedback</li><li>Mentor and manage team members, fostering a collaborative and supportive working environment</li><li>Contribute to the strategic direction of the transport planning department</li><li>Stay abreast of industry trends and best practices to maintain the organization's competitive edge</li><li>Represent the company at client meetings, industry events, and stakeholder consultations</li></ul><br>Qualifications<br><p><strong>Qualification</strong></p><br><ul><li>Bachelor's degree in Engineering, Geography, Urban Planning, or a related field (required)</li><li>Master's degree in Transportation Engineering and Planning (preferred)</li><li>Membership in a professional institution or society such as CIHT, ICE, or TPS</li><li>Eligibility for chartership/certification/license from a recognized professional body (e.g., P.E., P.Eng., CEng, Chartered Transport Planner) is preferred</li></ul><p><strong>Specific skills required</strong></p><br><ul><li>Experience in preparing technical and commercial proposals for traffic studies and master planning services</li><li>Excellent communication skills and ability to engage effectively with clients and stakeholders</li><li>Adaptability to work in diverse cultural environments and willingness to travel locally within the UAE and regionally to neighboring countries</li><li>Innovative mindset with the ability to develop creative solutions to complex transportation challenges</li><li>Collaborative approach with strong interpersonal skills to work effectively in multidisciplinary teams</li></ul><p><strong>Person Specification (Personality Attributes)</strong></p><br><ul><li>Accuracy and good attention to detail.</li></ul><ul><li>High standard of work ethic and ability to use initiative.</li></ul><p><strong>Experience</strong></p><br><ul><li>15+ years of experience in transportation engineering and planning</li><li>Profound understanding of transport planning and modeling principles</li><li>Expertise in using industry-standard software such as Cube Voyager, PTV VISUM, SIDRA, Synchro, and HCS+</li><li>Strong technical writing skills and ability to prepare high-quality reports and presentations</li><li>Proven project management experience, including coordinating teams and managing workloads</li><li>Excellent knowledge of quality assurance/control processes and procedures in project delivery</li><li>Strong analytical and problem-solving skills with a detail-oriented approach</li><li>Demonstrated leadership abilities and experience in mentoring junior colleagues</li><li>Proficiency in statistical tools, database software packages, and GIS (e.g., ArcGIS)</li><li>Knowledge of road safety principles and practices</li><li>Must have experience in parking management, parking demand and supply</li><li>Should have experience in micro mobility studies and smart city projects</li></ul><p><strong>Additional Comments</strong></p><br><p>Authorised to work in Bahrain and previous registration with CRPEP preferred.</p><br><br>Additional Information<br><p><em>At AECOM, we are committed to maintaining a secure and trustworthy recruitment process and take any fraudulent hiring activity seriously. <strong>To support this commitment, all newly hired employees are required to attend an in-person Day 1 onboarding at an AECOM office location as a condition of employment.</strong></em></p><br><p><strong>About AECOM</strong> </p><br><p>AECOM is proud to offer comprehensive benefits to meet the diverse needs of our employees. Depending on your employment status, AECOM benefits may include medical, dental, vision, life, AD&D, disability benefits, paid time off, leaves of absences, voluntary benefits, perks, flexible work options, well-being resources, employee assistance program, business travel insurance, service recognition awards, retirement savings plan, and employee stock purchase plan. </p><br><p>AECOM is the global infrastructure leader, committed to delivering a better world. As a trusted professional services firm powered by deep technical abilities, we solve our clients’ complex challenges in water, environment, energy, transportation and buildings. Our teams partner with public- and private-sector clients to create innovative, sustainable and resilient solutions throughout the project lifecycle – from advisory, planning, design and engineering to program and construction management. AECOM is a Fortune 500 firm that had revenue of $16.1 billion in fiscal year 2025. Learn more at aecom.com. </p><br><p><strong>What makes AECOM a great place to work</strong> </p><br><p>You will be part of a global team that champions your growth and career ambitions. Work on groundbreaking projects - both in your local community and on a global scale - that are transforming our industry and shaping the future. With cutting-edge technology and a network of experts, you’ll have the resources to make a real impact. Our award-winning training and development programs are designed to expand your technical expertise and leadership skills, helping you build the career you’ve always envisioned. Here, you’ll find a welcoming workplace built on respect, collaboration and community - where you have the freedom to grow in a world of opportunity. </p><br><p>As an Equal Opportunity Employer, we believe in your potential and are here to help you achieve it. All your information will be kept confidential according to EEO guidelines. </p><br><br><br> </div>
<h2 class="h5">Job description</h2>
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About the Role <br> <p><span>This role will be part of Zain Bahrain's Subsidiary Fintech Company - "Bede"</span></p><br><p><span>Bede, the fintech arm of Zain Bahrain, is a dynamic startup revolutionizing personal finance through Bahrain’s first Shariah-compliant Islamic financing app. Licensed and regulated by the Central Bank of Bahrain, Bede is committed to creating an inclusive platform that offers practical solutions tailored to real customer needs.</span></p><br><p><span>With a focus on customer centricity, strategic partnerships, and digital innovation, Bede aims to guide individuals toward growth and success by leveling the playing field for all.</span></p><br> <br> <br><br> What We Need From You <br> <p><b><span>1. Test Planning & Scenario Design</span></b></p><br><ul><li><p><span>Design comprehensive test plans and test scenarios for every new build, feature release, bug fix, and app change on the Bede mobile application.</span></p><br></li><li><p><span>Cover all critical user journeys including onboarding, identity verification, microfinance application, repayments, card management, remittances, wallet services, and any future product features.</span></p><br></li><li><p><span>Develop test cases for functional, regression, smoke, exploratory, and edge-case testing.</span></p><br></li><li><p><span>Ensure test scenarios reflect real-world usage patterns across different customer profiles, connection speeds, and device types.</span></p><br></li><li><p><span>Maintain a structured and up-to-date test case library accessible to the team and the QA vendor.</span></p><br></li></ul><p><b><span>2. Device & Cross-Platform Testing</span></b></p><br><ul><li><p><span>Execute manual testing across a range of iOS and Android devices, screen sizes, OS versions, and network conditions to ensure consistent app behaviour.</span></p><br></li><li><p><span>Identify device-specific or OS-version-specific defects and document them with full reproduction steps and device context.</span></p><br></li><li><p><span>Maintain a device testing matrix and ensure coverage of the most commonly used devices in the Bede customer base.</span></p><br></li><li><p><span>Test app behaviour on both stable Wi-Fi and mobile data conditions, including low-connectivity scenarios.</span></p><br></li></ul><p><b><span>3. Defect Management & Build Feedback</span></b></p><br><ul><li><p><span>Log, track, and manage all defects found during testing using the agreed defect management tool (e.g. JIRA), with clear severity classification, reproduction steps, screenshots, and expected vs. actual results.</span></p><br></li><li><p><span>Provide structured, detailed build feedback reports to the Digital Operations Project Manager and the development vendor before any release is approved to go live.</span></p><br></li><li><p><span>Re-test resolved defects to confirm fixes are complete and have not introduced new issues (regression testing).</span></p><br></li><li><p><span>Give a clear go / no-go recommendation for each build based on testing outcomes, with supporting documentation.</span></p><br></li><li><p><span>Track defect trends over time to identify recurring quality issues and feed these into improvement discussions with the vendor.</span></p><br></li></ul><p><b><span>4. QA Vendor Coordination</span></b></p><br><ul><li><p><span>Work closely with the external QA vendor on a day-to-day basis, aligning on test scope, priorities, timelines, and reporting standards.</span></p><br></li><li><p><span>Review and validate the QA vendor’s test plans, test scripts, and test results to ensure they are thorough, accurate, and aligned with Bede’s business requirements.</span></p><br></li><li><p><span>Flag gaps or inconsistencies in vendor testing coverage and work collaboratively to close them.</span></p><br></li><li><p><span>Maintain clear records of all vendor testing activities and outcomes for internal reference and audit purposes.</span></p><br></li></ul><p><b><span>5. Release Validation & Go-Live Support</span></b></p><br><ul><li><p><span>Conduct final pre-release validation testing on the production-ready build before every app release.</span></p><br></li><li><p><span>Perform post-deployment smoke testing immediately after a release goes live to confirm critical functions are working as expected.</span></p><br></li><li><p><span>Support the team during UAT sessions with internal stakeholders and business users.</span></p><br></li><li><p><span>Participate in sprint reviews and release sign-off meetings to provide a testing perspective.</span></p><br></li></ul><p><b><span>6. Test Process Improvement</span></b></p><br><ul><li><p><span>Continuously identify opportunities to improve the testing process, coverage, and efficiency, and propose these improvements to the Digital Operations Project Manager.</span></p><br></li><li><p><span>Contribute to building and maintaining internal testing documentation, guides, and best practice frameworks.</span></p><br></li><li><p><span>Over time, take ownership of evaluating and implementing a mobile app test automation framework — working with a vendor or building in-house capability — to reduce manual testing effort on regression and repetitive scenarios.</span></p><br></li><li><p><span>Stay current with mobile testing tools, automation frameworks (e.g. Appium, Selenium, Detox), and industry best practices relevant to fintech app testing.</span></p><br></li></ul><p><b><span>7. Cross-Functional Collaboration</span></b></p><br><ul><li><p><span>Work closely with the development vendor, Product Manager, Digital Operations Project Manager, and Customer Care team to understand upcoming changes and ensure testing is planned in advance.</span></p><br></li><li><p><span>Participate in Agile sprint ceremonies including planning, grooming, and retrospectives.</span></p><br></li><li><p><span>Communicate testing status, risks, and blockers clearly and promptly to the relevant stakeholders.</span></p><br></li><li><p><span>Support the Product and UX teams by providing quality feedback on new designs and user flows before they reach development.</span></p><br></li></ul> <br> <br><br> Education and Experience <br> <ul><li><p><span>Bachelor’s degree in Computer Science, Information Technology, Software Engineering, or a related technical field.</span></p><br></li><li><p><span>0–2 years of experience in software testing, QA, or a related technical role. Fresh graduates with a strong IT background and demonstrated interest in mobile app testing are encouraged to apply.</span></p><br></li><li><p><span>Foundational understanding of software testing concepts including test case design, defect lifecycle, and regression testing.</span></p><br></li><li><p><span>Familiarity with mobile app testing on both iOS and Android platforms is a strong advantage.</span></p><br></li><li><p><span>Exposure to or awareness of test automation concepts and tools (e.g. Appium, Selenium, Detox) is a plus and will be developed in the role.</span></p><br></li></ul> <br> <br><br> Skills and Knowledge <br> <p><span>The ideal candidate is a methodical, curious, and technically minded graduate who takes pride in finding problems before customers do. They are comfortable working across devices, writing detailed test cases, and communicating defects clearly to developers and vendors — with a genuine interest in growing into mobile test automation over time.</span></p><br><ul><li><p><span>Methodical approach to test case design and defect documentation</span></p><br></li><li><p><span>Hands-on experience testing iOS and Android mobile applications</span></p><br></li><li><p><span>Familiarity with defect tracking tools such as JIRA or equivalent</span></p><br></li><li><p><span>Understanding of Agile/Scrum development processes and sprint cycles</span></p><br></li><li><p><span>Clear written communication for bug reports and build feedback</span></p><br></li><li><p><span>Ability to work independently and manage multiple test cycles simultaneously</span></p><br></li><li><p><span>Curiosity and willingness to learn test automation tools and frameworks</span></p><br></li><li><p><span>Strong attention to detail and a quality-first mindset</span></p><br></li></ul> <br> <br><br> Equal Employment Opportunity Statement <br> <p><span>We are an equal opportunity employer and welcome applications from individuals of all backgrounds, including persons with disabilities and those who may require reasonable accommodations to perform their duties. We are committed to maintaining an inclusive workplace and to ensuring that all employees are supported to succeed.</span></p><br> <br> <br> </div>
<h2 class="h5">Job description</h2>
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<p><span><span><span>We support peace and prosperity by building connections, understanding and trust between people in the UK and countries worldwide. For 90 years we have shaped brighter futures through education, arts, culture, language, and creativity.</span></span></span></p><br><br><p><span><span><span>Working with people in over 200 countries and territories, we are on the ground in more than 100 countries.</span></span></span></p><br><br><p><span><span><span><b>We connect. We inspire.</b></span></span></span></p><br><br><br><p><strong><span>Job Title: Business Operations and IT Administrator</span></strong></p><br><br><ul><li><strong><span>Pay Band – Pay Band 4</span></strong></li><li><strong><span>Closing Date (Time) – 23rd June 2026</span></strong></li><li><strong><span>Location – Bahrain</span></strong></li><li><strong><span>Salary – BHD 540 Monthly Gross Salary</span></strong></li></ul><br><p><strong><span>Purpose of job:</span></strong></p><br><br><p><span>This role is responsible for delivering ICT technical support and managing IT services, systems, and infrastructure in Bahrain, ensuring all technology operations meet business needs, corporate standards, and service level agreements. Based in the Manama office, the position reports to the Business Operations Manager and oversees the effective delivery of IT services across the country.</span></p><br><br><p><span>In addition, the role supports the Business Operations Team in maintaining the smooth and efficient functioning of British Council resources and services. Key responsibilities include premises management, ensuring compliance with health and safety, environmental, and local legislative requirements, and maintaining corporate standards to promote a positive experience for customers, clients, and staff. The role also provides support for ministerial visits and driving services for Heads of Departments as required.</span></p><br><br><br><p><strong><span>Main opportunities/challenges for this role </span></strong></p><br><br><p><span>Accountabilities, responsibilities and main duties:</span></p><br><br><br><p><strong><span>IT Support </span></strong></p><br><br><br><ul><li><span>Manage ICT infrastructure (Hardware, Software, GTI and NON GTI LAN, WLAN, PABX, CCTV, Access Control and Intruder system)</span></li><li><span>Technical support to IT users on standard software, local site-specific application (not supported through </span><span>Professional Services - GSD and D&T</span><span>) and hardware</span></li><li><span>ICT procurement as per business needs </span></li><li><span>User Training – Determine ICT training needs, identify training solutions and plan the delivery of the training programme</span></li><li><span>Manage rebuilding the computers, laptops, printers and other devices</span></li><li><span>IT inventories update all the time for the audit trail</span></li><li><span>Monitor all the classroom computers regularly to ensure they function in good working order</span></li><li><span>Monitor IWB board and projectors regularly to ensure functioning in good working order</span></li><li><span>Follow the tickets raised by BC staff to the Professional Services - GSD team. </span></li><li><span>Train staff to follow the IT policy by raising a ticket with Professional Services - GSD and D&T for any IT issue</span></li><li><span>Provide technical and administrative support to IT service delivery by identifying, investigating and resolving technical problems</span></li><li><span>Assist in the maintenance, identification and resolution of network problems</span></li><li><span>Process IT-related incidents via the standard Incident Management process</span></li><li><span>Assist with the implementation of updates, changes and patches to the countries IT infrastructure and services as advised by </span><span>Professional Services - GSD and D&T</span></li><li><span>Assist in the investigation and resolution of problems relating to business applications</span></li><li><span>Respond to user requests for GTI application or hardware support, and process these requests via the standard Incident management process</span></li><li><span>Ensure that all requests for new software are submitted to </span><span>Professional Services for </span><span>testing.</span></li><li><span>Awareness of the use and application of relevant software (e.g. the standard software used by the organisation)</span></li><li><span>In collaboration with </span><span>Professional Services, GSD and D&T </span><span>assist with the rollout of new business applications</span></li><li><span>Supporting exams and other departments for IT needed outside the office.</span></li></ul><br><br><p><strong><span>Ministry Work and Driving </span></strong></p><br><br><br><ul><li><span>Support in handling work for the British Council in the Ministries and authorities</span></li><li><span>Registered and issued for newly appointed staff with GOSI, LMRA, Immigration and CPR</span></li><li><span>Renew the work visa and ID card for staff</span></li><li><span>Proceed medical checkup for the newly appointed staff</span></li><li><span>Arrange a visit visa for visitors </span></li><li><span>To liaise with the local Municipality to resolve issues related to expatriate staff</span></li><li><span>Office car – maintenance, insurance, monitoring use. Maintains accurate records as they relate to car maintenance and use</span></li><li><span>Collection of office mail from the post office at least twice a week </span></li><li><span>T</span><span>o contribute to the overall effectiveness of the British Council’s operation in Bahrain by the delivery of transport services and maintaining the vehicle log.</span></li><li><span>Collections, delivery, purchases, etc, tasks are performed promptly and to the satisfaction of internal stakeholders and managers.</span></li><li><span>Driving function for the director and head of the departments only for any external meeting</span></li></ul><br><br><p><strong><span>General Administration </span></strong></p><br><br><br><ul><li><span>Provides logistical support to the organisation and delivery of internal and external activities/events, to ensure they run smoothly and efficiently.</span></li><li><span>Support in the maintenance of stationery and equipment inventories</span></li><li><span>Support the Business Operations Team in administrative tasks</span></li><li><span>Support the Business Operation in Finance tasks</span></li></ul><br><br><br><p><span> <strong>Language Requirement</strong>: English</span></p><br><br><p><strong><span>Role specific knowledge and experience</span></strong></p><br><br><p><strong><span>Minimum/Essential:</span></strong></p><br><br><ul><li><span>At least 2 years’ experience in a similar role. Proven track record in general office administration.</span></li><li><span>Experience working</span><span> in a multi-cultural organisation</span><span>in an international context </span></li><li><span>Strong organisational skills with the ability to prioritise tasks and meet deadlines</span></li><li><span>Ability to build effective relationships with employees and management to achieve the delivery of high quality and effective professional services</span></li><li><span>Ability to develop and manage a range internal and external stakeholder relationships</span></li><li><span>Strong administrative experience with the ability to interpret and follow organisational policy and practices.</span></li></ul><br><p><strong><span>Desirable:</span></strong></p><br><br><ul><li><span>Working in both public, not for profit and private sector organisations</span></li><li><span>Experience of working in a matrix management structure.</span></li></ul><br><br><p><span><span><span>A connected and trusted UK in a more connected and trusted world.</span></span></span></p><br><br><p><span><span><span><b>Equality, Diversity and Inclusion Statement</b></span></span></span></p><br><br><p><span><span><span>We are committed to equality, diversity and inclusion and welcome applications from all sections of the community as we believe that a diverse workforce gives added depth to our work. The British Council is a Disability Confident Employer. The Disability Confident scheme helps challenge attitudes, increase understanding of disability and ensure staff are drawn from the widest possible pool of talent. We guarantee an interview for disabled applicants who meet the minimum role requirements. We welcome discussions about specific requirements or adjustments to enable participation and engagement in our work and activities.</span></span></span></p><br><br><br><p><span><span><span><b>Safeguarding Statement</b></span></span></span></p><br><br><p><span><span><span>The British Council is committed to safeguarding children, young people and adults who we work with. We believe that all children and adults everywhere in the world deserve to live in safe environments and have the right to be protected from all forms of abuse, maltreatment and exploitation as set out in article 19, UNCRC (United Nations Convention on the Rights of the Child) 1989. Appointment to positions where there is direct involvement with vulnerable groups will be dependent on thorough checks being completed in line with legal requirements and with the British Council’s Safeguarding policies for Adults and Children.</span></span></span></p><br><br><p><span><span><span>If you experience any difficulties with submitting your application, please email <u>askhr@britishcouncil.org</u></span></span></span></p><br><br><br> </div>
<p><h4>Who we are</h4>
<p>We are a leading partner for luxury across the Middle East. With more than 600 stores, 300 brands and over 65 years of experience in the region, we have become a major player in the beauty, fashion and gift sectors, by offering service excellence to our partners and delighting all our customers. We are moving fast from a traditional distributor and retailer for luxury in the Middle East, to a hybrid retailer bringing luxury experiences to the fingertips of customers everywhere.</p>
<p>To fuel the next stage of our growth we are looking to build a world class team. From physical retail through to supply chain and customer loyalty, we aim to use technology and data to continuously improve every aspect of our operations. We are looking for top talent to join us on this journey of exploring new horizons together.</p>
<h4>What you'll be doing</h4>
<p>At Chalhoub, creativity is a team effort! Working as a store manager you are responsible for driving the store business, building a base of loyal VIP customers by recruiting and retaining them, managing the team and ensuring full adherence to the brand’s guidelines and store processes.</p>
<h4>Key responsibilities</h4>
<ul>
<li>Lead by example and represent the brand by communicating its values and philosophy through all activities and interactions with customers and other team members</li>
<li>Define, execute and monitor the store action plan to achieve sales targets and KPIs</li>
<li>Manage the customer database to build strong relationships with customers and create future potential selling opportunities</li>
<li>Stay ahead of latest trends, products and competitors and share feedback with relevant stakeholders in the back-office team</li>
<li>Think hybrid by leveraging all types of point of sales online and offline</li>
</ul>
<h4>Team leadership and development</h4>
<ul>
<li>Provide a clear vision to the team about the business and store’s vision and key directions</li>
<li>Identify, recruit, develop and retain strong talents</li>
<li>Create a positive work environment based on trust, respect and fairness and be the voice of the employees when needed by sharing any of their feedback, challenges and concerns with the leadership and HR teams</li>
<li>Act as a coach for the team members and promote growth mindset by leveraging the group’s available learning tools and platforms and constantly monitor the team’s development plans and professional growth</li>
<li>Ensure performance improvement plans are discussed and documented in a transparent manner</li>
</ul>
<h4>Customer experience</h4>
<ul>
<li>Develop the omnichannel mindset among the team by constantly promoting the different touchpoints of the customer experience (physical and digital), the clienteling approach and techniques with a focus on VIPs, leveraging customer data to proactively cater to their needs and preferences, the brand’s ecommerce business including different activities, offerings, activations, etc.</li>
<li>Recruit new clients and convert them into loyal VIP customers by providing them with an excellent experience and constantly networking with them</li>
</ul>
<h4>Operational excellence</h4>
<ul>
<li>Ensure all sales and operational policies and procedures are followed and maintained in the store</li>
<li>Ensure e-commerce orders are prepared and processed within the set SLAs in terms of time and quality and no fulfillment action is pending in the store</li>
<li>Leverage available technology tools when available to support customer experience in and outside of store (clienteling app, OMS, business WhatsApp, etc.) and ensure the team is well versed with it or otherwise trained on it</li>
<li>Ensure all operating standards are followed from stock replenishment to organising displays as per the brand’s VM guidelines</li>
<li>Ensure that all processes are compliant with legal, safety, security, retail store operations and HR guidelines, work closely with relevant teams to constantly improve them and escalate any issues or concerns for prompt action</li>
<li>Ensure a healthy floor coverage by analyzing historical traffic data and anticipating peak hours</li>
</ul>
<h4>What you'll need to succeed</h4>
<ul>
<li>Minimum of 2 years supervisory role in beauty retail</li>
<li>Strong English communication skills</li>
</ul>
<h4>What we can offer you</h4>
<p>With us, you will turn your aspirations into reality. We will help shape your journey through enriching experiences, learning and development opportunities and exposure to different assignments within your role or through internal mobility. Our group offers diverse career paths for those who are extraordinary, every day.</p>
<p>We recognise the value that you bring, and we strive to provide a competitive benefits package which includes health care, child education contribution, remote and flexible working policies as well as exclusive employee discounts.</p>
<h4>We invite all applicants to apply</h4>
<p>It takes diversity of thought, culture, background, differing abilities and perspectives to truly inspire, exhilarate and delight our customers. At Chalhoub Group, we are committed to inclusion and diversity.</p>
<p>We welcome all applicants to apply and be part of our exciting future. We ensure equal opportunity for all our applicants without regard to gender, age, race, religion, national origin or disability status.</p></p><p></p>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Our of our Elite Client is looking for a M365 & SharePoint Technician</p><p>Location : Bahrain</p><p>Duties & responsibilities:</p><ul><li>Perform SharePoint administration, including site collection management, permissions, and backups.</li><li>Design, develop, and customize SharePoint sites, libraries, lists, and workflows based on business requirements.</li><li>Manage site collections, user permissions, access control, and data backups to ensure high availability and security.</li><li>Provide day-to-day administration and troubleshooting support across the broader Microsoft 365 application stack.</li><li>Build and optimize low-code applications and digital workflows using PowerApps and Power Automate to streamline helpdesk and departmental processes.</li><li>Troubleshoot and resolve M365 and SharePoint issues, ensuring minimal downtime and optimal performance.</li><li>Create and configure SharePoint sites, lists, libraries, workflows, and web parts, and develop basic custom forms using PowerApps and Power Automate.</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Qualification & Experience:</p><ul><li>Bachelor's degree in Computer Science, Information Technology, or a related field (equivalent work experience may be considered).</li><li>Strong foundational skills in Microsoft PowerApps and Power Automate.</li><li>Solid understanding of Microsoft 365 (Office 365) and Azure cloud ecosystems.</li><li>Strong troubleshooting mindset, clear communication skills, and the ability to adapt rapidly to existing infrastructure and workflows.</li><li>2 4 years of experience in Microsoft 365 administration and automation.</li><li>Previous or current experience working with Exhibitions centers , event management company & convention centers is a plus.</li></ul><p></p></section>
<h2 class="h5">Job description</h2>
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<p><strong>SUMMARY</strong></p><br><p>The Director of Operations will provide leadership for all the day to day operations of the hotel including the Kitchen, Banqueting, Restaurants, Executive Lounge, Room Service, Stewarding, Food & Beverage Cost Control, Front Office, Concierge, Housekeeping, Loyalty, Security and Recreation (Spa and Gym where applicable) in respect to standards, revenues and cost control with the aim of achieving optimum financial returns for the company/owners, whilst ensuring highest levels of associate and guest satisfaction.</p><br><p>It is not the intent of this job description to cover all aspects of the position but to highlight the most important areas of responsibility.</p><br><p><strong>KEY RESPONSIBILITIES</strong></p><br><p>· Recruiting, training and supervising staff</p><br><p>· Managing budgets</p><br><p>· Maintaining statistical and financial records</p><br><p>· Planning maintenance work, events and room bookings</p><br><p>· Handling customer complaints and quires</p><br><p>· Promoting and marketing the business</p><br><p>· Ensuring compliance with health and safety legislation and licensing laws</p><br><p><strong>Leadership</strong></p><br><p>· Maintaining a business environment based on the Code of Conduct and Company Vision</p><br><p>· Maintain and enhance the open door policy to all associates providing advice and guidance when needed in regards to their issues or concerns and/or grievances</p><br><p>· Responsible for People leadership of direct reports (recruitment and selection, performance management (Appraisal/PDP), associate development and motivation, counseling / disciplinary issues.</p><br><p>· Conduct regular coaching sessions/1:1s with direct reports</p><br><p><strong>Human Resources</strong></p><br><p>· Ensure that the hotels are fully compliant with Wyndham people processes and deadlines that govern all Wyndham properties. E.g. AES, Success Matters, Probation reviews etc.</p><br><p>· Ensure that the administration of the probation review process in the operational departments and ensure that follow-up for all issues is done in timely manner and results of both follow-up and the initial reviews are communicated to all relevant parties</p><br><p>· Talent Reviews taken place as per the communicated timeline and are live in the business</p><br><p>· Ensure 100% compliance with all mandatory training for departments; as well as the Departmental Trainers are positively encouraged</p><br><p>· Manage the AES process,ensure that the follow up meetings are done and the associates have timely feedback.</p><br><p>· Conduct interviews for relevant roles in conjunction with HR</p><br><p>· Review manning and re-recruitment of all positions in conjunction with HR</p><br><p>· Ensure that you dine in the Associate restaurant at least three times a week and provide HR Leader on property feedback</p><br><p>· Support WYNcom with quarterly People, Community and Sustainability engagement events</p><br><p><strong>Communication</strong></p><br><p>· To conduct or chair regular communication meetings with team(s) and actively participate in relevant business meetings to facilitate effective communication.</p><br><p>· Conducted documented 121’s with all direct reports</p><br><p>· Share all relevant information with GM & HR in 121’s</p><br><p>· Quarterly Hotel Meeting</p><br><p><strong>Finance</strong></p><br><p>· Plan and track departmental budget </p><br><p>· Plan and track departmental holidays and lieu days as per the needs of the business</p><br><p>· Review with the Finance Leader/HR Leader the payroll figures</p><br><p>· Ensure that the payroll is submitted to HR on the agreed date</p><br><p>Alongside these key competencies, the incumbent of the role will be required to demonstrate the fundamentals of the company’s Count on Me! service culture to be responsive, respectful and deliver a great experience to our customers, guests, partners and communities as well as to each other.</p><br><p><strong>Experience, Certification & Education</strong></p><br><p>· Bachelor’s degree in Hospitality</p><br><p>· 5+ years’ experience in Hotel Management</p><br><p>· Strong knowledge of hospitality software and MS office</p><br><p>Any other reasonable duties as directed by the Cluster General Manager</p><br> </div>
<h2 class="h5">Job description</h2>
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<span><br>POSITION SUMMARY<br>Monitor property grounds to ensure a pleasant appearance. Maintain the appearance of fountains, planters, or other grounds features by cleaning, replacing or making repairs. Install new flowers, bulbs, grass, trees, and shrubs. Maintain flower beds, baskets, and boxes by watering, removing weeds, trimming, and performing other maintenance. Replace and transplant trees, flowers, and shrubs. Maintain trees and shrubs by trimming and pruning. Trim and edge grass in areas that mowers cannot reach. Maintain lawns by mowing, edging, raking leaves, and performing other lawn maintenance. Install, maintain, and operate irrigation systems. Remove and bag trash from all exterior trash cans. Operate dump trucks, tractors, trucks, or utility vehicles to transport equipment, supplies, materials, and debris. Wash, clean, and re-fuel all equipment after use.<br>Follow all company and safety and security policies and procedures; report defective equipment, accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications. Ensure uniform and personal appearance are clean and professional; protect company assets. Support team to reach common goals. Ensure adherence to quality expectations and standards. Visually inspect tools, equipment, or machines (e.g., to identify defects). Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Move over sloping, uneven, or slippery surfaces as well as up and down ladders. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Removal of snow and maintenance of ice management (if applicable). Continual use of manual dexterity and gross motor skills with frequent use of bi-manual dexterity and fine motor skills. Perform other reasonable job duties as requested by Supervisors.<br>PREFERRED QUALIFICATIONS<br>Education: High school diploma or G.E.D. equivalent.<br>Related Work Experience: At least 1 year of related work experience.<br>Supervisory Experience: No supervisory experience.<br>REQUIRED QUALIFICATIONS<br>License or Certification: Valid Driver’s License<br>#LI-NS1<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world’s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate. <br>Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests.<br>Your role will be to ensure that the “Gold Standards” of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with.<br>In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>
<p>JOB SUMMARY The Asst. Restaurants Manager is responsible for the management support of the indicated hotel outlets. He/she is responsible in maintaining or exceeding service levels and philosophy set by The Ritz-Carlton Gold standards. He/she has to work closely with the culinary team to execute flawless dining experiences for our guests. He/she will ensure that all dining experiences are quick and efficient and meet set and expected time requirements that have been set to ensure satisfaction. He/she will ensure that restaurant quality scores for GSS are above company average and achieve a status of top five in the company. S/he will be responsible for financial and quality requirements for all food and beverage outlets. He/she has to meet and exceed all forecasted and budgeted obligations within acceptable guidelines. He/she will communicate all departmental requirements to the appropriate leader. He/she will be responsible for maintaining close and cohesive working relationship with the staff of The Ritz-Carlton Bahrain.</p><p>RESPONSIBILITIES The primary responsibilities of the role include:</p><p>Essential Position Expectations and Job Functions:</p><ul><li>Maintains complete knowledge of: Daily schedule of group functions, times, locations, amount of people and specific requirements</li><li>Locations of all hotel function space, names of rooms, local suppliers, immediate area directions to all off property sites, detailed information on activities and restaurant knowledge</li><li>Labor Management System or Financial Labor Control</li><li>All department / hotel policies, procedures, and standards</li><li>Safety guidelines</li><li>Plans and organizes for both daily and long range goals and objectives</li><li>Retrieves and organizes group agendas according to departmental standards. Makes note of changes as received from conference services, posts in file and communicates to staff.</li><li>Works closely with Culinary Team to ensure effective communication</li><li>Reviews all group resumes and group meeting requirements, organizes into chronological order and anticipates opportunities.</li><li>Reviews all changes with F&B Managers/Assistants to ensure that staffing levels are adjusted according to outlet needs and or hotel occupancy level.</li><li>Up and service of each meal period.</li><li>Meets with meeting planners / clients on site inspections or in Pre-Con meetings to ensure proper understanding of program needs.</li><li>Assists staff with their job function where needed to ensure optimum cleanliness and service standards for guests.</li><li>Ensures compliance to local liquor control laws</li><li>Ensures compliance to local and city health department requirements</li><li>Observes guests reactions and confers frequently with staff to ensure guest satisfaction.</li><li>Monitors and handles guest complaints by following the instant pacification procedure ensuring guest satisfaction to avoid GXP s</li><li>Documents pertinent information in the departmental log book.</li><li>Completes all paperwork and closing & or opening duties in accordance with departmental standards.</li><li>Maintains daily checklists in accordance with departmental standards.</li><li>Develops staff through progressive training and continuous review</li><li>Assists In outlets when business dictates and during meal pick periods</li></ul><p>Secondary Functions:</p><ul><li>Attends and participates in all scheduled departmental meetings</li><li>Assists Managers and Assistant Managers with Coaching and Counseling as well as employee reviews</li><li>Monitors Daily Payroll edits and record keeping</li><li>Dir. Of Food & Beverage, Assistant Director of Food & Beverage & his assistants, Executive Chef as needed.</li></ul><p><strong>Desired Candidate Profile</strong></p><p>Experience Must have at least 2 years experience as assist. Manager. Must have experience with an up scale restaurant. 8 Years in hotel / food and beverage operations at the luxury level Education Hotel Management School graduate or Voyager Program Required Skills Ability to express creativity in the dining environment Highly adaptable to changes Knowledge of coordinating group reservations and requests Knowledge of staffing for different meal periods and reading and forecasting to hotel occupancy, group movement and local events Excellent verbal and written communications skills. Excellent Italian or another language skills. Knowledge of cost controls as they relate to labor and supplies Strong relationship skills in dealing with in-house guests, local community, meeting planners, employees, and peers Must be very detail oriented and able to pinpoint defects in a timely manner Must be a good public speaker, the ability to communicate clearly the goals and objectives Must have computer skills that include word, excel, PowerPoint. Ability to communicate in the English language, preferably one or two more languages Knowledge of Micros, eat app. Ability to ensure the highest level of quality in all areas of the operation Must have basic financial skills to ensure proper forecasting, scheduling and maintaining a rigid time and attendance policy. Must have extensive food and beverage knowledge. Would prefer level 1 certification in the court of master sommeliers Will be responsible for financial performance of department, to include payroll, equipment purchases, breakage and loss Will be responsible for quality initiatives to include increasing meeting planner and employee satisfaction. Quality scores must maintain an above company average score and be top five in company in all key rating areas of Gallup scores Will be required to ensure all employees receive performance reviews on anniversary dates or before Will be responsible for attending operational meetings, such as staff, food and beverage, menu, operations and pre-convention meetings Ability to enforce hotel standards policies and procedures with staff Ability to prioritize and organize work assignments, delegate work Ability to direct performance of staff and follow up with connections where needed Ability to motivate staff and maintain a cohesive team Will ensure employee satisfaction and ensure all outlet Employee Satisfaction is above hotel average & company standards. Ability to ascertain department training needs and provide training in needed areas Ability to be a clear thinker, analyze and resolve problems, exercise sound judgment Ability to input and access information into computer Ability to ensure confidentiality of guest and hotel information Ability to ensure security of storage room and to access hotel property Must be a strong recruiter to ensure proper staffing and the finest staff in the local community #LI-NS1</p>
<h2 class="h5">Job description</h2>
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<br>Company Description<br><br><p>Mantis, part of the Luxury & Lifestyle division of Accor, is a leading, conservation-focused hotel group with curated hotels, eco-lodges and waterways experiences located all over the world. Sustainable travellers have been enjoying eco-tourism, safaris and adventure travel with Mantis since 2000. Rooted in conservation, Mantis pursues sustainable business practices and develops tourism products that are respectful of the environment and communities in which they operate. Whether small and intimate or vast and complex, on a sweeping African plain, beach-side escape or bustling city, each is an exceptional place for guests to find themselves. While uniquely different in the experiences they offer, all are linked through a collective obsession to be extraordinary, to be rare in a world that mass-produces sameness.</p><br><br>Job Description<br><br><p><strong>Electrician</strong></p><br><p>The Electrician role entails executing electrical wiring plans for lighting, intercom, and systems, installing apparatus, fixtures, and safety components, and ensuring compatibility in circuits. Conduct preventive maintenance, troubleshoot, and respond to emergency calls post-midnight. Assist in emergencies, maintain logbooks, and report issues to supervisors. Additionally, upholds cleanliness, aid in manpower needs, and fulfill general duties promptly. This role demands meticulousness in installations, adeptness in troubleshooting, and a readiness to support team members during emergencies and routine operations.</p><br><p><strong>What is in it for you:</strong></p><br><ul><li>Engage in conservation efforts and help preserve wildlife.</li><li>Enjoy sustainable adventures with exclusive rewards.</li><li>Celebrate locality and heritage in a vibrant community.</li><li>Advance your career with global development opportunities.</li><li>Drive change through impactful social initiatives.</li><li>Collaborate with a passionate, innovative team.</li></ul><p><strong>Key Responsibilities:</strong></p><br><ul><li><strong>Installation and Maintenance</strong>: Responsible for executing plans of electrical wiring, installing apparatus and fixtures, connecting wiring in circuits, and ensuring compatibility of components. Prepares conduits, prevent breakdowns through routine inspections, troubleshoot, attend maintenance requests, and maintain various lights for operational efficiency.</li><li><strong>Emergency Response and Assistance</strong>: Stands by on call for emergency electrical work post-midnight as per duty roster or Engineering Supervisor's directives. Assist in emergencies, perform emergency repairs, maintain tools, and order supplies. Additionally, addresses fire alarm faults, attend breakdowns of major equipment like generators, STPs, and desalination plants.</li><li><strong>Record-Keeping and Reporting</strong>: Maintains records of electrical parts used during repairs and notifies the Engineering Supervisor to order necessary parts. They ensure all maintenance requests and materials used are properly logged in the logbooks. Additionally, reports any major operational issues to the Engineering Supervisor or Duty Engineer.</li><li><strong>General Duties and Responsibilities</strong>: Maintains cleanliness around the electrical workshop and job sites, assists engineering crews with urgent manpower needs, and attends duties punctually as per the duty roster. Provides assistance during emergencies or in the event of fire or natural disasters.</li></ul><br>Qualifications<br><br><ul><li><strong>Experience and Qualifications</strong>: A minimum of three (3) years' experience in a similar role within a five-star hotel or similar organization, along with a trade license, certification, or diploma.</li><li><strong>Skills and Communication</strong>: Strong interpersonal written and verbal communication skills are necessary.</li><li><strong>Additional Considerations</strong>: Locally available candidates are advantageous.</li></ul><br>Additional Information<br><br><p><strong>Our commitment to Diversity & Inclusion:</strong> We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.</p><br><p><strong>Why work for Accor? </strong>We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.</p><br><p>By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/</p><br><p><strong>About Mantis Collection:</strong> Mantis is a boutique hospitality group that was founded by conservationist Adrian Gardiner in 2000, with its main focus predominantly in Africa and the Middle East. Mantis grew from Adrian’s vision to restore and rewild degraded farmland which he developed into a widely-acclaimed Private Game Reserve. This was the first private game reserve in the Eastern Cape and the beginning of eco-tourism in a poverty-stricken province that had few opportunities outside of commercial farming. Adrian and the Mantis team successfully created a place where man and nature could co-exist sustainably. From this initial success, the Mantis model was then developed worldwide, understanding that consumers could use the Mantis portfolio as a mark of quality, consistency and character. Today the diverse portfolio of handpicked properties links up to create travel journeys, which offer guests the opportunity to experience the essence of the location in a setting of tailored luxury. Rooted in conservation, Mantis pursues sustainable business practices and develops tourism products that are respectful of the environment and communities in which they operate.</p><br><p>Do what you love, care for the world, dare to challenge the status quo! <strong>#BELIMITLESS</strong></p><br> </div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span><br>POSITION SUMMARY<br>Monitor property grounds to ensure a pleasant appearance. Maintain the appearance of fountains, planters, or other grounds features by cleaning, replacing or making repairs. Install new flowers, bulbs, grass, trees, and shrubs. Maintain flower beds, baskets, and boxes by watering, removing weeds, trimming, and performing other maintenance. Replace and transplant trees, flowers, and shrubs. Maintain trees and shrubs by trimming and pruning. Trim and edge grass in areas that mowers cannot reach. Maintain lawns by mowing, edging, raking leaves, and performing other lawn maintenance. Install, maintain, and operate irrigation systems. Remove and bag trash from all exterior trash cans. Operate dump trucks, tractors, trucks, or utility vehicles to transport equipment, supplies, materials, and debris. Wash, clean, and re-fuel all equipment after use.<br>Follow all company and safety and security policies and procedures; report defective equipment, accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications. Ensure uniform and personal appearance are clean and professional; protect company assets. Support team to reach common goals. Ensure adherence to quality expectations and standards. Visually inspect tools, equipment, or machines (e.g., to identify defects). Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Move over sloping, uneven, or slippery surfaces as well as up and down ladders. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Removal of snow and maintenance of ice management (if applicable). Continual use of manual dexterity and gross motor skills with frequent use of bi-manual dexterity and fine motor skills. Perform other reasonable job duties as requested by Supervisors.<br>PREFERRED QUALIFICATIONS<br>Education: High school diploma or G.E.D. equivalent.<br>Related Work Experience: At least 1 year of related work experience.<br>Supervisory Experience: No supervisory experience.<br>REQUIRED QUALIFICATIONS<br>License or Certification: Valid Driver’s License<br>#LI-NS1<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world’s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate. <br>Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests.<br>Your role will be to ensure that the “Gold Standards” of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with.<br>In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>
<p><h4>Belong, connect, grow with KBR!</h4>
<p>At KBR, we are passionate about our people and our Zero Harm culture. These inform all that we do and are at the heart of our commitment to, and ongoing journey toward being a People First company. That commitment is central to our team of team’s philosophy and fosters an environment where everyone can belong, connect and grow. We deliver – together.</p>
<h4>Program summary</h4>
<p>KBR's Readiness and Sustainment (R&S) division is the Team Behind the Mission®. We deliver mission critical services to the U.S. military and coalition partners around the world. Our key capabilities include base operations; contingency and expeditionary support; next generation asset management; digitally focused logistics; prepositioned stock; and integrated supply chain management.</p>
<p>KBR provides base operating support services and post-conflict reconstruction support under Naval Support Activity (NSA) Bahrain, Jebel Ali, UAE and related task orders.</p>
<h4>Job summary</h4>
<p>The Lead Specialist, Contracts will provide on-site contract support for United States Navy base operating services and contingency services task orders in Bahrain and related areas. The ideal candidate will possess specialized expertise in contract management, interpreting business issues and recommending best practices while identifying innovative solutions. You will work independently, mentor project teams, and leverage advanced analytical skills to solve complex problems and achieve objectives. Your strong communication skills will enable you to articulate difficult concepts and influence decisions effectively. If you are a seasoned contract management professional ready to take on this critical role, apply now to join our team and make a significant impact.</p>
<h4>Roles and responsibilities</h4>
<ul>
<li>Conduct contract requirements development, negotiation, and administration of contracts and subcontracts.</li>
<li>Review performance requirements to ensure contracts comply with legal requirements, customer specifications, and government regulations.</li>
<li>Issue contract and financial program documents, structuring contractual terms to align with business strategy.</li>
<li>Initiate internal documentation to authorize and direct work according to contractual specifications.</li>
<li>Monitor the performance of contractual obligations to ensure adherence to agreed terms.</li>
<li>Mentor and lead project teams, advising on best practices to improve products, processes, or services based on industry knowledge.</li>
<li>Interpret internal (KBR) or external business (industry) issues and recommend best practices.</li>
<li>Advise multi-disciplinary teams or run projects with moderate resource requirements, risk, and/or complexity.</li>
<li>Guide others to solve complex problems using sophisticated analytical thought and innovative solutions.</li>
<li>Communicate difficult concepts and negotiate with others to influence decisions.</li>
<li>Impact the achievement of customer, operational, project or service objectives; work is guided by broad unit/division/department policies and customer requirements.</li>
<li>Provide limited supervision of team members, including oversight of daily tasks, verification of timecards, and input into performance appraisals.</li>
<li>Serve as the primary customer contact for the assigned area of responsibility.</li>
</ul>
<h4>Basic qualifications</h4>
<ul>
<li>Must be a U.S. Citizen with a current, valid U.S. Passport, or the ability to obtain one.</li>
<li>Must possess a U.S. Driver's License.</li>
<li>Ability to read, write, speak, and understand English fluently.</li>
<li>Bachelor’s Degree from accredited four-year college.</li>
<li>7+ years of experience in Federal Government contract management/administration.</li>
<li>Demonstrated experience in administration and management of major contract types: fixed-price, hybrid, and various cost-type contracts, including award fee.</li>
<li>Proven skills in change management, planning, organizing, directing, communicating, and controlling, with strong decision-making capabilities.</li>
<li>Understanding of litigation, claims processes, and experience with legal communities.</li>
<li>Proficiency in using computers and related software such as Microsoft Office and other common office products.</li>
</ul>
<h4>Preferred qualifications</h4>
<ul>
<li>MBA or advanced degree is a plus.</li>
<li>Ability to obtain a SECRET Security Clearance is a plus.</li>
<li>Experience with US military and/or State Department contracting, base operation support services (BOSS) contracts, and previous on-site OCONUS support preferred.</li>
<li>Further demonstrated continuing education in Federal Acquisition Regulation (FAR) and Department of State Acquisition Regulation (DOSAR).</li>
<li>Experience working with DFARS, agency regulations, ITAR, etc.</li>
</ul>
<h4>KBR benefits</h4>
<p>KBR offers a selection of competitive lifestyle benefits which could include 401K plan with company match, medical, dental, vision, life insurance, AD&D, flexible spending account, disability, paid time off, or flexible work schedule. We support career advancement through professional training and development.</p></p><p></p>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span><br>JOB SUMMARY<br>The Asst. Restaurants Manager is responsible for the management support of the indicated hotel outlets. He/she is responsible in maintaining or exceeding service levels and philosophy set by The Ritz-Carlton Gold standards. He/she has to work closely with the culinary team to execute flawless dining experiences for our guests. He/she will ensure that all dining experiences are quick and efficient and meet set and expected time requirements that have been set to ensure satisfaction. <br>He/she will ensure that restaurant quality scores for GSS are above company average and achieve a status of top five in the company. S/he will be responsible for financial and quality requirements for all food and beverage outlets. He/she has to meet and exceed all forecasted and budgeted obligations within acceptable guidelines. He/she will communicate all departmental requirements to the appropriate leader.<br>He/she will be responsible for maintaining close and cohesive working relationship with the staff of The Ritz-Carlton Bahrain.<br>RESPONSIBILITIES<br>The primary responsibilities of the role include: <br>Essential Position Expectations and Job Functions:<br>Maintains complete knowledge of:<br>Daily schedule of group functions, times, locations, amount of people and specific requirements<br>Locations of all hotel function space, names of rooms, local suppliers, immediate area directions to all off property sites, detailed information on activities and restaurant knowledge<br>Labor Management System or Financial Labor Control<br>All department / hotel policies, procedures, and standards<br>Safety guidelines<br>Plans and organizes for both daily and long range goals and objectives<br>Retrieves and organizes group agendas according to departmental standards. Makes note of changes as received from conference services, posts in file and communicates to staff.<br>Works closely with Culinary Team to ensure effective communication<br>Reviews all group resumes and group meeting requirements, organizes into chronological order and anticipates opportunities.<br>Reviews all changes with F&B Managers/Assistants to ensure that staffing levels are adjusted according to outlet needs and or hotel occupancy level.<br>Up and service of each meal period.<br>Meets with meeting planners / clients on site inspections or in Pre-Con meetings to ensure proper understanding of program needs.<br>Assists staff with their job function where needed to ensure optimum cleanliness and service standards for guests.<br>Ensures compliance to local liquor control laws<br>Ensures compliance to local and city health department requirements<br>Observes guests reactions and confers frequently with staff to ensure guest satisfaction.<br>Monitors and handles guest complaints by following the instant pacification procedure ensuring guest satisfaction to avoid GXP’s<br>Documents pertinent information in the departmental log book.<br>Completes all paperwork and closing & or opening duties in accordance with departmental standards.<br>Maintains daily checklists in accordance with departmental standards.<br>Develops staff through progressive training and continuous review<br>Assists In outlets when business dictates and during meal pick periods<br>Secondary Functions:<br>Attends and participates in all scheduled departmental meetings<br>Assists Managers and Assistant Managers with Coaching and Counseling as well as employee reviews<br>Monitors Daily Payroll edits and record keeping<br>Dir. Of Food & Beverage, Assistant Director of Food & Beverage & his assistants, Executive Chef as needed.<br>PROFILE<br>Experience<br>Must have at least 2 years experience as assist. Manager.<br>Must have experience with an up scale restaurant.<br>8 Years in hotel / food and beverage operations at the luxury level <br>Education<br>Hotel Management School graduate or Voyager Program<br>Required Skills<br>Ability to express creativity in the dining environment<br>Highly adaptable to changes<br>Knowledge of coordinating group reservations and requests <br>Knowledge of staffing for different meal periods and reading and forecasting to hotel occupancy, group movement and local events<br>Excellent verbal and written communications skills.<br>Excellent Italian or another language skills.<br>Knowledge of cost controls as they relate to labor and supplies<br>Strong relationship skills in dealing with in-house guests, local community, meeting planners, employees, and peers<br>Must be very detail oriented and able to pinpoint defects in a timely manner<br>Must be a good public speaker, the ability to communicate clearly the goals and objectives<br>Must have computer skills that include word, excel, PowerPoint.<br>Ability to communicate in the English language, preferably one or two more languages<br>Knowledge of Micros, eat app.<br>Ability to ensure the highest level of quality in all areas of the operation<br>Must have basic financial skills to ensure proper forecasting, scheduling and maintaining a rigid time and attendance policy.<br>Must have extensive food and beverage knowledge. Would prefer level 1 certification in the court of master sommeliers<br>Will be responsible for financial performance of department, to include payroll, equipment purchases, breakage and loss<br>Will be responsible for quality initiatives to include increasing meeting planner and employee satisfaction. Quality scores must maintain an above company average score and be top five in company in all key rating areas of Gallup scores<br>Will be required to ensure all employees receive performance reviews on anniversary dates or before<br>Will be responsible for attending operational meetings, such as staff, food and beverage, menu, operations and pre-convention meetings<br>Ability to enforce hotel standards policies and procedures with staff<br>Ability to prioritize and organize work assignments, delegate work<br>Ability to direct performance of staff and follow up with connections where needed<br>Ability to motivate staff and maintain a cohesive team<br>Will ensure employee satisfaction and ensure all outlet Employee Satisfaction is above hotel average & company standards.<br>Ability to ascertain department training needs and provide training in needed areas<br>Ability to be a clear thinker, analyze and resolve problems, exercise sound judgment<br>Ability to input and access information into computer<br>Ability to ensure confidentiality of guest and hotel information<br>Ability to ensure security of storage room and to access hotel property<br>Must be a strong recruiter to ensure proper staffing and the finest staff in the local community<br>#LI-NS1<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world’s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate. <br>Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests.<br>Your role will be to ensure that the “Gold Standards” of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with.<br>In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>
<p><h4>Job summary</h4>
<p>The assistant restaurants manager is responsible for the management support of the indicated hotel outlets. He/she is responsible for maintaining or exceeding service levels and philosophy set by The Ritz-Carlton Gold Standards. He/she works closely with the culinary team to execute flawless dining experiences for our guests. He/she ensures that all dining experiences are quick and efficient and meet set and expected time requirements to ensure satisfaction.</p>
<p>He/she will ensure that restaurant quality scores for GSS are above company average and achieve a status of top five in the company. He/she is responsible for financial and quality requirements for all food and beverage outlets. He/she must meet and exceed all forecasted and budgeted obligations within acceptable guidelines. He/she will communicate all departmental requirements to the appropriate leader.</p>
<p>He/she is responsible for maintaining a close and cohesive working relationship with the staff of The Ritz-Carlton Bahrain.</p>
<h4>Responsibilities</h4>
<p>The primary responsibilities of the role include:</p>
<h4>Essential position expectations and job functions:</h4>
<ul>
<li>Maintains complete knowledge of:
<ul>
<li>Daily schedule of group functions, times, locations, amount of people and specific requirements</li>
<li>Locations of all hotel function space, names of rooms, local suppliers, immediate area directions to all off-property sites, detailed information on activities and restaurant knowledge</li>
<li>Labor Management System or Financial Labor Control</li>
<li>All department/hotel policies, procedures, and standards</li>
<li>Safety guidelines</li>
</ul>
</li>
<li>Plans and organizes for both daily and long-range goals and objectives</li>
<li>Retrieves and organizes group agendas according to departmental standards. Makes note of changes as received from conference services, posts in file and communicates to staff</li>
<li>Works closely with culinary team to ensure effective communication</li>
<li>Reviews all group resumes and group meeting requirements, organizes into chronological order and anticipates opportunities</li>
<li>Reviews all changes with F&B managers/assistants to ensure that staffing levels are adjusted according to outlet needs and/or hotel occupancy level</li>
<li>Oversees up and service of each meal period</li>
<li>Meets with meeting planners/clients on site inspections or in pre-con meetings to ensure proper understanding of program needs</li>
<li>Assists staff with their job function where needed to ensure optimum cleanliness and service standards for guests</li>
<li>Ensures compliance to local liquor control laws</li>
<li>Ensures compliance to local and city health department requirements</li>
<li>Observes guests' reactions and confers frequently with staff to ensure guest satisfaction</li>
<li>Monitors and handles guest complaints by following the instant pacification procedure ensuring guest satisfaction to avoid GXP’s</li>
<li>Documents pertinent information in the departmental log book</li>
<li>Completes all paperwork and closing and/or opening duties in accordance with departmental standards</li>
<li>Maintains daily checklists in accordance with departmental standards</li>
<li>Develops staff through progressive training and continuous review</li>
<li>Assists in outlets when business dictates and during meal peak periods</li>
</ul>
<h4>Secondary functions:</h4>
<ul>
<li>Attends and participates in all scheduled departmental meetings</li>
<li>Assists managers and assistant managers with coaching and counseling as well as employee reviews</li>
<li>Monitors daily payroll edits and record keeping</li>
<li>Coordinates with Director of Food & Beverage, Assistant Director of Food & Beverage and assistants, Executive Chef as needed</li>
</ul>
<h4>Profile</h4>
<p><strong>Experience</strong></p>
<ul>
<li>Must have at least 2 years experience as assistant manager</li>
<li>Must have experience with an upscale restaurant</li>
<li>8 years in hotel/food and beverage operations at the luxury level</li>
</ul>
<p><strong>Education</strong></p>
<ul>
<li>Hotel Management School graduate or Voyager Program</li>
</ul>
<p><strong>Required skills</strong></p>
<ul>
<li>Ability to express creativity in the dining environment</li>
<li>Highly adaptable to changes</li>
<li>Knowledge of coordinating group reservations and requests</li>
<li>Knowledge of staffing for different meal periods and reading and forecasting to hotel occupancy, group movement and local events</li>
<li>Excellent verbal and written communication skills</li>
<li>Excellent Italian or another language skills</li>
<li>Knowledge of cost controls as they relate to labor and supplies</li>
<li>Strong relationship skills in dealing with in-house guests, local community, meeting planners, employees, and peers</li>
<li>Must be very detail oriented and able to pinpoint defects in a timely manner</li>
<li>Must be a good public speaker with the ability to communicate clearly the goals and objectives</li>
<li>Must have computer skills that include Word, Excel, PowerPoint</li>
<li>Ability to communicate in the English language, preferably one or two more languages</li>
<li>Knowledge of Micros, Eat App</li>
<li>Ability to ensure the highest level of quality in all areas of the operation</li>
<li>Must have basic financial skills to ensure proper forecasting, scheduling and maintaining a rigid time and attendance policy</li>
<li>Must have extensive food and beverage knowledge</li>
<li>Would prefer Level 1 certification in the Court of Master Sommeliers</li>
<li>Will be responsible for financial performance of department, including payroll, equipment purchases, breakage and loss</li>
<li>Will be responsible for quality initiatives to include increasing meeting planner and employee satisfaction</li>
<li>Quality scores must maintain an above company average score and be top five in company in all key rating areas of Gallup scores</li>
<li>Will be required to ensure all employees receive performance reviews on anniversary dates or before</li>
<li>Will be responsible for attending operational meetings, such as staff, food and beverage, menu, operations and pre-convention meetings</li>
<li>Ability to enforce hotel standards policies and procedures with staff</li>
<li>Ability to prioritize and organize work assignments, delegate work</li>
<li>Ability to direct performance of staff and follow up with connections where needed</li>
<li>Ability to motivate staff and maintain a cohesive team</li>
<li>Will ensure employee satisfaction and ensure all outlet employee satisfaction is above hotel average and company standards</li>
<li>Ability to ascertain department training needs and provide training in needed areas</li>
<li>Ability to be a clear thinker, analyze and resolve problems, exercise sound judgment</li>
<li>Ability to input and access information into computer</li>
<li>Ability to ensure confidentiality of guest and hotel information</li>
<li>Ability to ensure security of storage room and to access hotel property</li>
<li>Must be a strong recruiter to ensure proper staffing and the finest staff in the local community</li>
</ul>
<h4>About us</h4>
<p>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.</p>
<p>At more than 100 award-winning properties worldwide, The Ritz-Carlton ladies and gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world’s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate.</p>
<p>Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests.</p>
<p>Your role will be to ensure that the “Gold Standards” of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz-Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. Our promise to you is that we offer the chance to be proud of the work you do and who you work with.</p>
<p>In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</p></p><p></p>
<p><h4>Key responsibilities / What you do:</h4>
<p>The main duty of a customer care unit officer is to respond to communication inquiries/complaints raised by members, providers, brokers, and payers as per the standard procedures. The incumbent is also responsible to ensure that all cases are responded to within predetermined time scales and are dealt with the highest standards of customer service. The CCU officer will also document details of all cases and actions taken, in order to make further follow-ups and corrective action as required. The CCU officer will correspond with care center management accordingly and comply to provide a customer-oriented service at all times.</p>
<ul>
<li>Closely coordinate with payers, providers, and members by providing quality actions and resolutions to their concerns and queries.</li>
<li>Proactively handle complaints at the earliest.</li>
<li>Follow communication/update expectations with clients, in accordance with company policies, scheme, or agreed time frames set.</li>
<li>Answer inbound emails as well as assist customers who have specific inquiries.</li>
<li>Build customer's interest in the services and products offered by the company.</li>
<li>Provide personalized customer service of the highest level.</li>
<li>Update the existing database with changes and the status of each existing/prospective customer/member.</li>
<li>Document details of all conversations and actions taken.</li>
<li>Correspond with care center management and keep an open channel of communication.</li>
<li>Maintain records and close-loop each call by completing clerical duties which include faxing, filing paperwork, doing checks on credit references, as well as liaising with other departments.</li>
<li>Analyze the various parts of a problem properly and develop logical solutions within the permitted scope of work.</li>
<li>Efficiently adjudicate pre-approval claims that exceed the standard turnaround time (TAT) to ensure timely resolution.</li>
<li>Issue guarantee of payment (GOP) documents as required to facilitate seamless service delivery.</li>
</ul>
<h4>AI readiness</h4>
<p>Work effectively in an environment shaped by artificial intelligence (AI), machine learning, data analytics, and cloud-based tools, using insights responsibly with our standards of data governance, security, and ethical use.</p>
<h4>Key requirements / What you bring:</h4>
<ul>
<li>Bachelor's degree; medical background (medical, paramedical).</li>
<li>2+ years experience in a call centre/customer service environment; TPA hospitals or medical centers exposure is a plus.</li>
<li>Physically fit to carry out duties.</li>
<li>Legally permitted to work in the country of operations.</li>
<li>Fluency in MS Office (Excel, Word, Outlook, PowerPoint) and general internet navigation and research skills.</li>
<li>Excellent customer service and support skills.</li>
<li>Excellent Arabic and English language skills.</li>
</ul>
<h4>How we hire</h4>
<p>We do not accept unsolicited CVs or approaches from agencies. We only work with partners on our approved supplier list, under contract. Any unsolicited submission will not be considered.</p>
<h4>About us</h4>
<p>We are a world leader in B2B2C insurance and assistance, offering global solutions that span international health and life, travel insurance, automotive, and assistance. Customer driven, our innovative experts are redefining insurance services by delivering future-ready, high-tech high-touch products and solutions that go beyond traditional insurance.</p>
<p>Our products are embedded seamlessly into our partners' businesses or sold directly to customers and are available through four commercial brands. Present in 75 countries, our 21,100 employees speak 70 languages, handle over 71 million cases each year, and are motivated to go the extra mile to offer peace of mind to our customers around the world.</p>
<p>We believe in a strong inclusive culture that encourages people to speak their minds, get involved, and question the status quo. We are proud to be an equal opportunity employer and encourage you to bring your whole self to work, no matter where you are from, what you look like, who you love, or what you believe in.</p>
<p>We therefore welcome applications regardless of race, ethnicity or cultural background, age, gender, nationality, religion, social class, disability, sexual orientation, or any other characteristics protected under applicable local laws and regulations.</p>
<h4>AI and emerging technologies</h4>
<p>AI is revolutionizing customer service and claims management through innovative solutions. These AI-driven tools enhance productivity by streamlining complex claims processes, reducing administrative burdens, and accelerating resolution times. Our AI-powered technology has made claims processing faster, offering quicker resolutions, all while ensuring human oversight for claims to maintain service integrity.</p>
<p>By embracing AI and emerging technologies, we continue to lead the industry, meeting ever-changing customer needs with innovative solutions. Our commitment to ethical AI practices safeguards data integrity and trust, ensuring responsible deployment across all operations. This approach not only enhances customer experiences but also supports strategic initiatives like fraud detection and personalized product offerings, solidifying our position as a leader in the insurance sector.</p>
<p>Great to have you on board. Let's care for tomorrow.</p></p><p></p>
<p><h4>Main duties</h4>
<p>The main duty of a Care Centre - Junior Agent is to respond to telephone inquiries about the company's products or services by following standard scripts and procedures. The incumbent is also responsible to ensure that all calls are answered within predetermined time scales and are dealt with the highest standards of customer service. The CCA will also document details of telephone conversation and actions taken, in order to make further follow-ups and corrective action as required. The CCA will correspond with Care Centre - Team Leader and Care Centre - Assistant Manager accordingly and comply to provide a customer-oriented service at all times.</p>
<h4>Key responsibilities / What you do</h4>
<ul>
<li>Builds a customer-oriented focus in the Care Centre by providing quality actions and resolutions to their concerns and queries.</li>
<li>Follows communication/update expectations with clients, in accordance with the Nextcare policies, scheme or agreed time frames set.</li>
<li>Answers inbound calls as well as assists customers/providers who have specific inquiries.</li>
<li>Makes outbound calls for follow-up cases, additional medical reports, second medical opinion, complaints, etc.</li>
<li>Builds customer's interest in the services and products offered by the company.</li>
<li>Provides personalized customer service of the highest level.</li>
<li>Updates the existing database with changes and the status of each existing/prospective customer/member.</li>
<li>Documents details of telephone conversation and actions taken.</li>
<li>Corresponds with Care Centre - Team Leader and Care Centre - Assistant Manager and keeps an open channel of communication.</li>
<li>Maintains records and closes the loop on each call by completing clerical duties, as well as liaising with other departments.</li>
<li>Analyzes the various parts of a problem properly and develops logical solutions within the permitted scope of work.</li>
<li>Efficiently adjudicates pre-approval claims that exceed the standard turnaround time (TAT) to ensure timely resolution.</li>
<li>Issues Guarantee of Payment (GOP) documents as required to facilitate seamless service delivery.</li>
</ul>
<h4>AI readiness</h4>
<p>Work effectively in an environment shaped by artificial intelligence (AI), machine learning, data analytics and cloud-based tools, using insights responsibly with our standards of data governance, security and ethical use.</p>
<h4>Key requirements / What you bring</h4>
<ul>
<li>Bachelor's degree; medical background preferred.</li>
<li>2+ years experience in a call centre/customer service environment; TPA hospitals or medical centers exposure a plus.</li>
<li>Physically fit to carry out duties.</li>
<li>Legally permitted to work in the country of operations.</li>
<li>Fluency in MS Office (Excel, Word, Outlook, PowerPoint) and general internet navigation and research skills.</li>
</ul>
<h4>How we hire</h4>
<p>Allianz Partners does not accept unsolicited CVs or approaches from agencies. We only work with partners on our approved supplier list, under contract. Any unsolicited submission will not be considered.</p>
<h4>About Allianz Partners</h4>
<p>Allianz Partners is a world leader in B2B2C insurance and assistance, offering global solutions that span international health and life, travel insurance, automotive and assistance. Customer driven, our innovative experts are redefining insurance services by delivering future-ready, high-tech high-touch products and solutions that go beyond traditional insurance.</p>
<p>Our products are embedded seamlessly into our partners' businesses or sold directly to customers and are available through four commercial brands: Allianz Assistance, Allianz Automotive, Allianz Travel and Allianz Care. Present in 75 countries, our 21,100 employees speak 70 languages, handle over 71 million cases each year, and are motivated to go the extra mile to offer peace of mind to our customers around the world.</p>
<p>We at Allianz believe in a strong inclusive culture that encourages people to speak their minds, get involved and question the status quo. We are proud to be an equal opportunity employer and encourage you to bring your whole self to work, no matter where you are from, what you look like, who you love, or what you believe in.</p>
<p>We therefore welcome applications regardless of race, ethnicity or cultural background, age, gender, nationality, religion, social class, disability, sexual orientation, or any other characteristics protected under applicable local laws and regulations.</p>
<h4>AI and emerging technologies at Allianz Partners</h4>
<p>At Allianz Partners, AI is revolutionizing customer service and claims management through innovative solutions. These AI-driven tools enhance productivity by streamlining complex claims processes, reducing administrative burdens, and accelerating resolution times. Our AI-powered technology has made claims processing faster, offering quicker resolutions, all while ensuring human oversight for claims to maintain service integrity.</p>
<p>By embracing AI and emerging technologies, Allianz Partners continues to lead the industry, meeting ever-changing customer needs with innovative solutions. Our commitment to ethical AI practices safeguards data integrity and trust, ensuring responsible deployment across all operations. This approach not only enhances customer experiences but also supports strategic initiatives like fraud detection and personalized product offerings, solidifying Allianz Partners' position as a leader in the insurance sector.</p>
<p>Great to have you on board. Let's care for tomorrow.</p></p><p></p>
<p><h4>Main duties</h4>
<p>The main duty of a Care Centre – Junior Agent is to respond to telephone inquiries about the company's products or services by following standard scripts and procedures. The incumbent is also responsible to ensure that all calls are answered within predetermined time scales and are dealt with the highest standards of customer service. The CCA will also document details of telephone conversations and actions taken, in order to make further follow-ups and corrective action as required. The CCA will correspond with Care Centre – Team Leader and Care Centre – Assistant Manager accordingly and comply to provide a customer-oriented service at all times.</p>
<h4>Key responsibilities / What you do:</h4>
<ul>
<li>Builds a customer-oriented focus in the Care Centre by providing quality actions and resolutions to their concerns and queries.</li>
<li>Follows communication and update expectations with clients, in accordance with the Nextcare policies, scheme, or agreed time frames set.</li>
<li>Answers inbound calls as well as assists customers and providers who have specific inquiries.</li>
<li>Makes outbound calls for follow-up cases, additional medical reports, second medical opinion, complaints, etc.</li>
<li>Builds customer’s interest in the services and products offered by the company.</li>
<li>Provides personalized customer service of the highest level.</li>
<li>Updates the existing database with changes and the status of each existing or prospective customer/member.</li>
<li>Documents details of telephone conversations and actions taken.</li>
<li>Corresponds with Care Centre – Team Leader and Care Centre – Assistant Manager and keeps an open channel of communication.</li>
<li>Maintains records and closes the loop on each call by completing clerical duties, as well as liaising with other departments.</li>
<li>Analyzes the various parts of a problem properly and develops logical solutions within the permitted scope of work.</li>
<li>Efficiently adjudicates pre-approval claims that exceed the standard turnaround time (TAT) to ensure timely resolution.</li>
<li>Issues Guarantee of Payment (GOP) documents as required to facilitate seamless service delivery.</li>
</ul>
<h4>AI readiness</h4>
<p>Work effectively in an environment shaped by artificial intelligence (AI), machine learning, data analytics, and cloud-based tools, using insights responsibly with our standards of data governance, security, and ethical use.</p>
<h4>Key requirements / What you bring:</h4>
<ul>
<li>Bachelor’s degree; medical background preferred.</li>
<li>2+ years experience in a call centre, customer service environment, TPA hospitals, or medical centers exposure is a plus.</li>
<li>Physically fit to carry out duties.</li>
<li>Legally permitted to work in the country of operations.</li>
<li>Fluency in MS Office (Excel, Word, Outlook, PowerPoint) and general internet navigation and research skills.</li>
</ul>
<h4>How we hire</h4>
<p>Allianz Partners does not accept unsolicited CVs or approaches from agencies. We only work with partners on our approved supplier list, under contract. Any unsolicited submission will not be considered.</p>
<p>Allianz Partners is a world leader in B2B2C insurance and assistance, offering global solutions that span international health and life, travel insurance, automotive, and assistance. Customer driven, our innovative experts are redefining insurance services by delivering future-ready, high-tech, high-touch products and solutions that go beyond traditional insurance.</p>
<p>Our products are embedded seamlessly into our partners’ businesses or sold directly to customers and are available through four commercial brands: Allianz Assistance, Allianz Automotive, Allianz Travel, and Allianz Care. Present in 75 countries, our 21,100 employees speak 70 languages, handle over 71 million cases each year, and are motivated to go the extra mile to offer peace of mind to our customers around the world.</p>
<p>We at Allianz believe in a strong inclusive culture that encourages people to speak their minds, get involved, and question the status quo. We are proud to be an equal opportunity employer and encourage you to bring your whole self to work, no matter where you are from, what you look like, who you love, or what you believe in.</p>
<p>We therefore welcome applications regardless of race, ethnicity or cultural background, age, gender, nationality, religion, social class, disability, sexual orientation, or any other characteristics protected under applicable local laws and regulations.</p>
<p>At Allianz Partners, AI is revolutionizing customer service and claims management through innovative solutions. These AI-driven tools enhance productivity by streamlining complex claims processes, reducing administrative burdens, and accelerating resolution times. Our AI-powered technology has made claims processing faster, offering quicker resolutions, all while ensuring human oversight for claims to maintain service integrity. By embracing AI and emerging technologies, Allianz Partners continues to lead the industry, meeting ever-changing customer needs with innovative solutions. Our commitment to ethical AI practices safeguards data integrity and trust, ensuring responsible deployment across all operations. This approach not only enhances customer experiences but also supports strategic initiatives like fraud detection and personalized product offerings, solidifying Allianz Partners' position as a leader in the insurance sector.</p>
<p>Great to have you on board. Let's care for tomorrow.</p></p><p></p>