Computer Technician Jobs - Muharraq government Bahrain
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<p><strong>Abakus School is looking for active, creative, and imaginative teachers!</strong></p><p>If you are inspired by working with children, have a desire to grow in the field of child intellectual development, and are ready for professional growth and advancement – we look forward to hearing from you!</p><p><strong>Abakus School</strong> is an international school for developing intelligence and mathematical thinking in children from the age 5. </p><p>We have been operating since 2015 in educational centers and schools across 25 countries, as well as online worldwide.</p><p><strong>NeuroMathematics</strong> is a comprehensive system of intellectual development methods for children, applying a neuropsychological approach to develop both mathematical and creative thinking. </p><p>The educational platform and "Abakus Mathematics" methodology were developed by professional methodologists and specialists, featuring over 1,000 carefully selected developmental tasks and exercises.</p><p>Due to the growing number of students, we are expanding our team and looking for mental arithmetic teachers.</p><p> </p><p><strong>We expect from you:</strong></p><ul><li>Knowledge of English and Arabic (required);</li><li>A higher pedagogical education (ideally in Mathematics);</li><li>Readiness to work 18+ hours per week;</li><li>Conducting introductory trial lessons;</li><li>Informing parents about learning progress;</li><li>Teaching children aged 5 to 12 using the Abacus methodology.</li></ul><p> </p><p><strong>We want to see in our team:</strong></p><p>A positive, active person who loves what they do, possesses strong communication skills, speaks clearly and professionally, and can connect easily with both children and their parents.</p><p>The following will be an advantage:</p><ul><li>Experience teaching mental arithmetic;</li><li>Experience working online;</li><li>Willingness to work with children with special educational needs (SEN).</li></ul><p> </p><p><strong>Our advantages – your benefits:</strong></p><ul><li>Work in a stable company committed to providing the highest quality educational services worldwide;</li><li>Flexible schedule;</li><li>Individual lessons;</li><li>Ready-made presentations for conducting classes;</li><li>Progressive motivation system (salary rate increases every 3 months);</li><li>Opportunity to learn modern teaching methods and improve your professional level with certification;</li><li>Fully remote work;</li><li>Minimal paperwork;</li><li>Support from a curator/supervisor and experienced colleagues.</li></ul>
<div ><p ><strong><span >YOU TACKLE FOR QUALITY AND GREAT SERVICE. THIS WILL IMPROVE THE LIFE OF OUR CUSTOMERS.</span></strong><span ></span></p><p ><span >Would you like to become part of the world's most international company in the world?</span><span ></span></p><p ><span >A company that pioneered cross-border express delivery in 1969 and is now active in more than 220 countries and territories worldwide. Do you want to be part of a company that connects people worldwide? And the more people we connect, the better life will be on our planet.</span><span ><br> <span ><br> Join our team and discover how an international network that's focused on service, quality and sustainability, is able to connect people and improve lives through the power of global trade. And not just for our customers, but for every member of our team too. To learn more about our culture, motivated people and our purpose, please visit www.dpdhl.jobs/express <br> </span></span></p><p ><span >Do you want to make a difference? Then come to our "Insanely Customer Centric" Team and become a Certified International Specialist!</span><span ></span></p><p ><strong><span ></span></strong></p><p ><strong><span >ROLE PURPOSE: </span></strong><span ></span></p><p ><span >Drive operational performance reporting and analytics across the MEA Air Network, ensuring accurate measurement, monitoring, and continuous improvement of network performance against agreed KPIs. The role is responsible for delivering insightful reports and dashboards, conducting in-depth operational and business analysis, and transforming data into actionable recommendations that enhance efficiency, reduce costs, and support strategic decision-making. Working closely with aviation and operational stakeholders, the Operations Reporting Manager ensures data integrity, identifies performance trends, develops creative analytical solutions, and leads reporting process improvements to support business objectives and maintain the highest operational standards.</span></p><p ><span ></span></p><p ><strong><span >YOUR TASKS:</span></strong></p><p ><strong><span >Process: </span></strong></p><p ><strong><span ></span></strong></p><p ><u><span >Business Partnering & Requirements Management</span></u></p><p ><strong><span ></span></strong></p><ul><li><span >Gather, analyze, and document business requirements from Aviation stakeholders. </span></li><li><span >Translate business requirements into reporting, automation, and analytics solutions. </span></li><li><span >Facilitate workshops and stakeholder discussions to define KPIs and operational improvement opportunities.</span></li></ul><p ><span ></span></p><p ><u><span >Process Improvement Responsibilities</span></u></p><p ><strong><span ></span></strong></p><ul><li><span >Lead process improvement initiatives using operational analytics and digital technologies. </span></li><li><span >Conduct process assessments and identify efficiency opportunities. </span></li><li><span >Measure and report benefits realization from implemented improvements.</span></li></ul><p ><span ></span></p><p ><u><span ></span></u></p><p ><u><span >Other Responsibilities: </span></u></p><ul><li><span >Support and evaluate operational process improvement initiatives.</span></li><li><span >Analyze operational data to identify efficiency opportunities and recommend improvement actions.</span></li><li><span >Participate in process design, redesign, and continuous improvement activities.</span></li><li><span >Monitor and report benefits realized from operational improvement projects.</span></li><li><span >Support Aviation performance improvement initiatives through analytical assessment and reporting.</span></li><li><span >Extraction of operations performance data from the BAR Data Warehouse (BDW) using COGNOS and Operations Performance Management System (OPMS) system for all network air movements operating within and transiting through the MEA Region.</span></li><li><span >Lead Business Intelligence, Advanced Analytics, Artificial Intelligence (AI), and Machine Learning (ML) initiatives across Aviation and Network Operations.</span></li><li><span >Develop predictive and prescriptive analytics solutions to improve operational performance, network efficiency, resource utilization, and decision-making. (e.g. Network performance forecasting, Capacity planning, Delay prediction, Resource optimization, Operational risk management)</span></li><li><span >Develop enterprise-level dashboards, scorecards, and KPI frameworks.</span></li><li><span >Lead data governance, data quality, and data standardization initiatives.</span></li><li><span >Design and implement API-based data integration solutions to automate data exchange between operational systems, reporting platforms, and enterprise applications.</span></li><li><span >Drive digital transformation through the effective use of Microsoft technologies, cloud analytics platforms, and enterprise data solutions.</span></li><li><span >Drive automation initiatives using Power Automate, Power Apps, Copilot, and related Microsoft technologies.</span></li><li><span >Data Engineering & Integration</span></li><li><span >Design and manage API-based integrations between operational, finance, and reporting systems.</span></li><li><span >Microsoft Ecosystem Leadership</span></li><li><span >Detailed analysis on various Aviation performance reports (e.g. airline performance, safety, incidents) </span></li><li><span >Developed reporting templates for stations and departments self-reporting.</span></li><li><span >To highlight data irregularities to the Data Quality team for investigation and corrective action.</span></li><li><span >Distribution of period end operations performance reports, maintaining agreed time deadlines at all times.</span></li><li><span >To run ad hoc performance investigations, delivering findings in agreed formats to allow further in-depth analysis to be completed.</span></li><li><span >To be proactive in highlighting deteriorating performance trends associated to Aviation MEA KPI’s through continuous real time monitoring.</span></li><li><span >Administration of back-up analogue operations performance information for reference purposes.</span></li><li><span >The Senior Operations Performance Analyst is to deputize for the Operations Performance Manager during leave of absence. </span></li></ul><p ><strong><span >People – Management:</span></strong></p><ul><li><span >Individual contributor role with no direct line management responsibility.</span></li><li><span >May provide functional guidance and subject matter expertise to stakeholders and project teams</span></li><li><span >Excellent communication skills need to be able to liaise with operational people within MEA Aviation and MENA Network Operations.</span></li><li><span >Effective negotiation skills are needed to ensure tasks are completed in MEA Aviation’s best interest.</span></li></ul><p ><strong><span >Customer:</span></strong><strong><em><span ></span></em></strong></p><p ><span ><span>·<span Times New Roman";"> </span></span></span><span dir="LTR"></span><span >All departments and members within MEA Aviation.</span></p><p ><span ><span>·<span Times New Roman";"> </span></span></span><span dir="LTR"></span><span >Aviation Finance Team.</span></p><p ><span ><span>·<span Times New Roman";"> </span></span></span><span dir="LTR"></span><span >MENA & SSA Network Operations Control.</span></p><p ><span ><span>·<span Times New Roman";"> </span></span></span><span dir="LTR"></span><span >Network Global Business Process Area.</span></p><p ><span ><span>·<span Times New Roman";"> </span></span></span><span dir="LTR"></span><span >Global Network Management.</span></p><p ><span ><span>·<span Times New Roman";"> </span></span></span><span dir="LTR"></span><span >Build effective relationships with internal and external stakeholders.</span></p><p ><span ><span>·<span Times New Roman";"> </span></span></span><span dir="LTR"></span><span >Support operational teams through timely analysis and reporting.</span></p><p ><span ><span>·<span Times New Roman";"> </span></span></span><span dir="LTR"></span><span >3rd party Airlines, Ground Handlers and authorities</span></p><p ><span ></span></p><p ><span > <strong><span >YOUR PROFILE:</span></strong><span > </span></span></p><ul><li><span >Minimum 5+ years' experience in Business Intelligence, Data Analytics, Performance Reporting, or Data Science roles.</span></li><li><span >Educated to degree level is relevant subject.</span></li><li><span >Strong aviation operations and network performance management experience.</span></li><li><span >Proven expertise in Power BI, Cognos Analytics, Teradata, Snowflake, SQL, and cloud-based data platforms.</span></li><li><span >Experience developing API integrations and enterprise reporting solutions.</span></li><li><span >Practical experience with Microsoft Azure, Power Platform, and modern analytics ecosystems.</span></li><li><span >Experience managing enterprise-scale reporting and data governance frameworks.</span></li><li><span >Strong oral and written communication skills.</span></li><li><span >Good team management and influencing skills.</span></li><li><span >Attention to detail.</span></li><li><span >Good presentation skills.</span></li><li><span >Sound knowledge of network operations / activities. </span></li></ul><p ><strong><span ></span></strong></p><p ><strong><span >OUR OFFER:</span></strong><span ></span></p><ul><li>Strong career support in an international environment..</li><li>Great Culture and Colleagues.<span ></span></li><li>Multifarious benefit programm.<span ></span></li></ul><p ><span ></span></p><p ><span >Do you see a personal challenge in these versatile and responsible tasks? Then apply now!</span><span ></span></p><p ><strong><span >We look forward to receiving your application!</span></strong><span ></span></p></div>
<div><p><strong><span>YOU TACKLE FOR QUALITY AND GREAT SERVICE. THIS WILL IMPROVE THE LIFE OF OUR CUSTOMERS.</span></strong><span></span></p><p><span> </span></p><p><span>Would you like to become part of the world's most international company in the world?</span></p><p><span>A company that pioneered cross-border express delivery in 1969 and is now active in more than 220 countries and territories worldwide. Do you want to be part of a company that connects people worldwide? And the more people we connect, the better life will be on our planet.</span></p><p><span> <br> Join our team and discover how an international network that's focused on service, quality and sustainability, is able to connect people and improve lives through the power of global trade. And not just for our customers, but for every member of our team too. To learn more about our culture, motivated people and our purpose, please visit www.dpdhl.jobs/express <br> </span></p><p><span>Do you want to make a difference? Then come to our "Insanely Customer Centric" Team and become a Certified International Specialist!</span></p><p><span> </span></p><p><strong><span></span></strong></p><p><strong><span>Overall Role Purpose </span></strong></p><p><span></span></p><p><span>The HR Learning & Development Manager is responsible for leading and managing the Learning & Development function across Bahrain and contributing to business success through the development and implementation of effective learning, talent development and capability-building initiatives.</span></p><p><span>The role is responsible for identifying organizational and individual development needs, developing the annual training plan and calendar, coordinating the delivery of learning interventions, and measuring training effectiveness to ensure that development activities support business requirements and employee career development.</span></p><p><span>The position supports managers and employees in identifying performance, competency and development needs and ensures that talent and development processes are consistently and effectively implemented. The role also champions and supports the delivery of CIS/CIM programs for Bahrain-based employees, ensuring alignment with relevant Global Centre of Excellence standards and maintaining appropriate learning records and governance.</span></p><p><span>The HR Learning & Development Manager also supports talent and career development initiatives, internship and graduate programs, performance and development processes, employee career aspirations and broader initiatives aimed at strengthening organizational capability, employee engagement and retention.</span></p><p><span><br></span></p><p><strong><span></span></strong></p><p><strong><span>Your Tasks:</span></strong></p><p><strong><span>Learning & Development:</span></strong></p><p></p><ul><li><span>Lead and manage the Learning & Development function to ensure effective delivery of learning solutions aligned with business priorities and people development requirements.</span></li><li><span>Plan, design, coordinate and deliver annual training initiatives that support the achievement of business objectives.</span></li><li><span>Develop and manage the annual training plan, calendar and training catalogue to ensure identified organizational learning needs are addressed throughout the year.</span></li><li><span>Partner with managers to identify employee training and development needs through training needs analysis, talent discussions, performance reviews, Talent Panels and other appropriate methodologies.</span></li><li><span>Translate identified capability gaps into appropriate training, coaching or development interventions.</span></li><li><span>Coordinate internal and external learning programs and ensure training resources are effectively utilized.</span></li><li><span>Ensure training interventions are appropriate for the identified target audience and business requirements.</span></li><li><span>Evaluate the effectiveness and impact of training programs through feedback, follow-up discussions, coaching sessions and discussions with participants and their managers.</span></li><li><span>Develop tools and provide guidance to managers and supervisors to support effective transfer of learning and skills into the workplace.</span></li><li><span>Maintain accurate and complete training and development records for Bahrain-based employees.</span></li><li><span>Ensure appropriate documentation and reporting of training activities, participation and completion.</span></li><li><span>Develop, review and support implementation of Learning & Development policies, procedures and guidelines based on good practice.</span></li><li><span>Identify opportunities to continuously improve the quality and effectiveness of Learning & Development services.</span></li></ul><p><span></span></p><p><strong><span>Talent and Career Development:</span></strong></p><p></p><ul><li><span>Support the implementation of talent management and employee development initiatives across Bahrain.</span></li><li><span>Ensure applicable talent and performance platforms and processes are actively utilized by managers and supervisors to assess KPIs, competencies, development requirements and career aspirations.</span></li><li><span>Promote fair, objective and meaningful performance and development discussions between managers and employees.</span></li><li><span>Support employees in their career aspirations by providing practical guidance regarding career development discussions, learning opportunities and available development options.</span></li><li><span>Work closely with managers to identify high-potential talent, critical capabilities and employee development priorities.</span></li><li><span>Support the implementation of Talent Panels and similar talent review processes.</span></li><li><span>Encourage managers to take ownership of employee development and provide appropriate coaching and development opportunities.</span></li><li><span>Support succession and talent development activities by identifying appropriate learning interventions for employees with future career potential.</span></li><li><span>Promote a culture of continuous learning, self-development and career ownership.</span></li></ul><p><strong><span></span></strong></p><p><strong><span>Performance and Development Review:</span></strong></p><p></p><ul><li><span>Support the planning and implementation of the annual Employee Development Review process for Bahrain-based employees.</span></li><li><span>Provide managers and employees with appropriate guidance on the development and performance review process.</span></li><li><span>Support managers in identifying meaningful development objectives arising from performance and career discussions.</span></li><li><span>Monitor completion of relevant performance and development activities and provide appropriate follow-up.</span></li><li><span>Use identified competency and capability gaps to inform the annual Learning & Development plan.</span></li><li><span>Promote quality and consistency in performance and development discussions.</span></li></ul><p><span></span></p><p><strong><span>CIS/CIM Programs:</span></strong></p><p></p><ul><li><span>Champion and support the implementation of CIS and CIM programs for Bahrain-based employees.</span></li><li><span>Coordinate the planning and project management of CIS/CIM learning activities in conjunction with relevant stakeholders.</span></li><li><span>Provide the necessary tools, guidance and support for the successful implementation of CIS and CIM initiatives.</span></li><li><span>Support the implementation and delivery of CIS/CIM modules to the identified target audiences.</span></li><li><span>Ensure appropriate systems are used to maintain accurate participation and training records.</span></li><li><span>Support the L&D team in managing the CIM Supervisory Excellence program.</span></li><li><span>Coordinate with trainers and relevant stakeholders to ensure timely and effective delivery of agreed learning activities.</span></li><li><span>Maintain appropriate standards of planning, coordination and delivery in alignment with relevant Global Centre of Excellence requirements.</span></li></ul><p><span></span></p><p><strong><span>Training Needs Analysis:</span></strong></p><p></p><ul><li><span>Conduct and coordinate training needs analysis to identify capability requirements across functions and employee groups.</span></li><li><span>Work closely with managers to understand operational challenges and determine whether training or other development interventions are required.</span></li><li><span>Consolidate identified training needs and establish appropriate development priorities.</span></li><li><span>Ensure training investment is focused on relevant business and employee capability requirements.</span></li><li><span>Identify common or recurring competency gaps that may require broader organizational development interventions.</span></li></ul><p><span></span></p><p><strong><span>Training Effectiveness and Quality:</span></strong></p><p></p><ul><li><span>Establish appropriate approaches for evaluating the effectiveness of training and development activities.</span></li><li><span>Conduct follow-up and coaching discussions with employees and managers where appropriate to assess transfer of learning to the workplace.</span></li><li><span>Gather participant and stakeholder feedback and use results to continuously improve learning programs.</span></li><li><span>Monitor the quality and relevance of internal and external training solutions.</span></li><li><span>Provide management with appropriate analysis and information regarding training activities and effectiveness.</span></li><li><span>Identify learning programs that require modification, replacement or further reinforcement based on participant and business feedback.</span></li></ul><p><span></span></p><p><strong><span>Learning Governance and Records:</span></strong></p><p></p><ul><li><span>Ensure accurate Learning & Development records are maintained for Bahrain-based employees.</span></li><li><span>Monitor completion of required learning and development activities and provide appropriate reporting.</span></li><li><span>Ensure training documentation is maintained to support business, HR and compliance requirements.</span></li><li><span>Maintain appropriate records relating to training attendance, completion and development activities.</span></li><li><span>Support HR audits and reviews relating to Learning & Development documentation and processes.</span></li><li><span>Ensure Learning & Development activities are managed in accordance with applicable company policies, standards and governance requirements.</span></li><li><span>Internship, Student and Graduate Development</span></li><li><span>Manage local internship initiatives for school and university students from Bahrain and other relevant locations.</span></li><li><span>Provide guidance and planning to support initiatives aimed at attracting students and fresh graduates.</span></li><li><span>Coordinate with relevant departments to identify suitable internship and development opportunities.</span></li><li><span>Support students and graduates in understanding potential career paths and organizational opportunities.</span></li><li><span>Work with managers to ensure internship assignments provide appropriate learning and development exposure.</span></li><li><span>Support broader initiatives aimed at establishing a pipeline of future talent for the organization.</span></li></ul><p><span></span></p><p><strong><span>Employee Development and Engagement:</span></strong></p><p></p><ul><li><span>Support initiatives that strengthen employee capability, career development, engagement and retention.</span></li><li><span>Provide employees with practical advice regarding available learning opportunities and career development options.</span></li><li><span>Partner with managers in identifying development interventions that support employee engagement and performance.</span></li><li><span>Support learning workshops, developmental activities and capability-building programs across departments.</span></li><li><span>Promote employee awareness of available learning resources and development opportunities.</span></li><li><span>Encourage employee ownership of personal development and continuous learning.</span></li><li><span>Incentive and Performance Support</span></li><li><span>Work with relevant HR stakeholders and line managers to support the review of employee incentive schemes where required.</span></li><li><span>Review the effectiveness of existing schemes in conjunction with relevant stakeholders and provide recommendations for improvement where appropriate.</span></li><li><span>Support alignment between employee performance, development and recognition initiatives.</span></li></ul><p><span></span></p><p><strong><span>Stakeholder Management:</span></strong></p><p></p><ul><li><span>Build effective working relationships with senior management, department heads, HR colleagues, managers, employees, trainers and external learning providers.</span></li><li><span>Act as the principal HR point of contact for Learning & Development matters within the assigned scope.</span></li><li><span>Advise managers on appropriate learning and development solutions based on identified business and employee needs.</span></li><li><span>Work collaboratively with the broader HR team to ensure alignment between Learning & Development, talent management, performance management and wider HR priorities.</span></li><li><span>Provide management with relevant updates and analysis regarding learning activities, training needs and development priorities.</span></li></ul><p><span></span></p><p><strong><span>Other Responsibilities:</span></strong></p><p></p><ul><li><span>Participate in HR and business projects requiring Learning & Development or talent management expertise.</span></li><li><span>Support broader organizational and people-development initiatives as required.</span></li><li><span>Undertake additional duties and responsibilities appropriate to the role as required by the Company or Management.</span></li></ul><p><br></p><p><strong><span>Your Profile:</span></strong><span></span></p><p></p><ul><li><span>Minimum 5 years of Significant progressive HR experience with strong practical exposure to Learning & Development, Training, Talent Management or Organizational Development.</span></li><li><span>Bachelor’s degree in human resources, Business Administration, Management, Education, Learning & Development or a related discipline.</span></li><li><span>Postgraduate qualifications in Human Resources, Learning & Development, Organizational Development or Business Administration would be advantageous.</span></li><li><span>Professional HR or Learning & Development qualifications such as CIPD, SHRM or an equivalent recognized qualification would be advantageous.</span></li><li><span>Relevant professional training or certification in training delivery, facilitation, coaching, talent management or instructional design would be advantageous.</span></li><li><span>Demonstrated experience developing and managing annual training plans, calendars and learning initiatives.</span></li><li><span>Practical experience conducting training needs analysis and translating identified capability gaps into learning solutions.</span></li><li><span>Experience coordinating and delivering training and development programs across different employee and management levels.</span></li><li><span>Experience supporting performance, talent and employee development processes.</span></li><li><span>Strong understanding of learning principles, training evaluation, competency development and transfer of learning.</span></li><li><span>Experience working with line managers to identify development needs and support employee career development.</span></li><li><span>Experience coordinating internal trainers and external learning providers.</span></li><li><span>Experience maintaining Learning & Development records and preparing relevant management reports.</span></li><li><span>Experience managing or supporting internship, student or graduate-development programs.</span></li><li><span>Exposure to large operational, logistics, aviation, transportation or similar workforce environments would be advantageous.</span></li><li><span>Experience within Bahrain or the wider GCC/Middle East environment would be advantageous.</span></li><li><span>Strong Learning & Development and talent management capability.</span></li><li><span>Strong training planning, coordination and program-management skills.</span></li><li><span>Excellent facilitation, presentation and communication skills.</span></li><li><span>Strong stakeholder-management and influencing capability.</span></li><li><span>Ability to conduct effective training needs analysis and identify practical development solutions.</span></li><li><span>Strong coaching and employee-development capability.</span></li><li><span>Ability to work effectively with managers and employees at different organizational levels.</span></li><li><span>Strong analytical and problem-solving skills.</span></li><li><span>Ability to evaluate learning effectiveness and translate feedback into improvement actions.</span></li><li><span>Strong organizational and planning capability.</span></li><li><span>Good project-management skills.</span></li><li><span>Strong attention to detail and training record management.</span></li><li><span>Strong Microsoft Office and HR/Learning Management System capability.</span></li><li><span>Ability to manage multiple training programs and priorities simultaneously.</span></li></ul><div><font face="Delivery, sans-serif"><span><br></span></font></div><p class="MsoListParagraphCxSpFirst"><span></span></p><p><strong><span>Our Offer:</span></strong></p><p class="MsoNoSpacing"></p><ul><li><span>Strong career support in an international environment.</span></li><li><span>Great culture and colleagues.</span></li><li><span>Multifarious benefit program.</span></li></ul><p class="MsoNoSpacing"><span></span></p><p><span>Do you see a personal challenge in these versatile and responsible tasks? Then apply now!</span></p><p><span> </span></p><p><strong><span>We look forward to receiving your application!</span></strong></p></div><br><br>
<div><font face="Delivery, sans-serif"> <p></p><div><div><p><strong><span>YOU TACKLE FOR QUALITY AND GREAT SERVICE. THIS WILL IMPROVE THE LIFE OF OUR CUSTOMERS.</span></strong><span></span></p><p><span> </span></p><p><span>Would you like to become part of the world's most international company in the world?</span></p><p><span>A company that pioneered cross-border express delivery in 1969 and is now active in more than 220 countries and territories worldwide. Do you want to be part of a company that connects people worldwide? And the more people we connect, the better life will be on our planet.</span></p><p><span> <br> Join our team and discover how an international network that's focused on service, quality and sustainability, is able to connect people and improve lives through the power of global trade. And not just for our customers, but for every member of our team too. To learn more about our culture, motivated people and our purpose, please visit www.dpdhl.jobs/express <br> </span></p><p><span>Do you want to make a difference? Then come to our "Insanely Customer Centric" Team and become a Certified International Specialist!</span></p><p><span> </span></p><p><strong><span></span></strong></p><p><strong><span>Overall Role Purpose </span></strong></p><p><span></span></p><p><span>The Senior Manager – HR Operations is responsible for leading and overseeing key HR operational activities across Bahrain, with primary accountability for Payroll, Employee Relations, Union Relations, Compensation & Benefits, Employee Engagement, HR Service Quality and HR Governance.</span></p><p><span>The role leads the payroll team and ensures the accurate, timely and compliant delivery of payroll and related employee services, supported by effective controls, governance and reporting. The position is also responsible for managing day-to-day Employee Relations matters, including disciplinary and grievance cases, performance management, workplace concerns, investigations, employee welfare matters and other employee-related issues requiring HR intervention.</span></p><p><span>The role serves as a key interface between HR, management, employees and employee representatives, including the Trade Union, and is responsible for developing and maintaining constructive employee relations while ensuring the fair and consistent application of company policies, procedures, applicable employment requirements and organizational values.</span></p><p><span>In addition, the position supports compensation and benefits activities, employee engagement initiatives, Employee Opinion Surveys, HR quality surveys, workforce planning, organizational structure reviews, retention initiatives and HR reporting to ensure HR Operations effectively supports the organization’s people and business objectives.</span></p><p><span><br></span></p><p><strong><span></span></strong></p><p><strong><span>Your Tasks:</span></strong></p><p><strong><span>Payroll Management and Governance:</span></strong></p><p></p><ul><li><font color="#000000"><span>Lead </span><span>and oversee the end-to-end payroll operation for Bahrain, ensuring accurate and timely payroll processing.</span></font></li><li><span><font color="#000000">Manage, coach and develop the Payroll team, ensuring clear responsibilities, appropriate controls and consistently high service standards.</font></span></li><li><span><font color="#000000">Ensure all salary changes, allowances, deductions, overtime, benefits and other payroll transactions are appropriately authorized, documented and accurately processed.</font></span></li><li><span><font color="#000000">Maintain robust payroll controls, validation processes, reconciliation and governance standards.</font></span></li><li><span><font color="#000000">Review payroll exceptions and discrepancies and ensure corrective action is completed in a timely manner.</font></span></li><li><span><font color="#000000">Work closely with Finance, HR and other relevant stakeholders on payroll reconciliation, reporting and employee cost matters.</font></span></li><li><span><font color="#000000">Ensure payroll records and employee information are properly maintained and treated</font></span></li><li><span><font color="#000000">with appropriate confidentiality.</font></span></li><li><span><font color="#000000">Ensure appropriate segregation of duties and approval controls throughout the payroll process.</font></span></li><li><span><font color="#000000">Drive continuous improvement and process efficiency within payroll operations.</font></span></li><li><span><font color="#000000">Support internal and external audits and ensure identified payroll-related findings are appropriately addressed.</font></span></li></ul><p><strong><span></span></strong></p><p><strong><span>Compensation and Benefits:</span></strong></p><p></p><ul><li><span><font color="#000000">Support the development, implementation and administration of compensation and benefits policies and procedures that are equitable, market-aligned and supportive of business objectives and employee retention.</font></span></li><li><span><font color="#000000">Participate, where appropriate, in salary and benefits surveys and review relevant market salary information to support competitive compensation positioning.</font></span></li><li><span><font color="#000000">Support annual compensation processes and year-end review activities.</font></span></li><li><span><font color="#000000">Work with management to ensure appropriate incentive arrangements are in place and periodically review their effectiveness.</font></span></li><li><span><font color="#000000">Recommend improvements to compensation, benefits or incentive arrangements where appropriate.</font></span></li><li><span><font color="#000000">Ensure compensation and benefit practices are consistently administered and aligned with approved company frameworks and governance requirements.</font></span></li><li><span><font color="#000000">Provide management with relevant compensation analysis and information to support decision-making.</font></span></li></ul><p><strong><span></span></strong></p><p><strong><span>Employee Relations:</span></strong></p><p></p><ul><li><span><font color="#000000">Provide professional advice, support and guidance to managers and employees to maintain constructive and positive employee relations.</font></span></li><li><span><font color="#000000">Identify and implement Employee Relations approaches appropriate to the Bahrain operational working environment.</font></span></li><li><span><font color="#000000">Manage day-to-day ER matters including disciplinary cases, grievances, performance management, attendance, capability, welfare matters and workplace concerns.</font></span></li><li><span><font color="#000000">Manage Employee Relations cases effectively, ensuring timely actions, appropriate documentation and consistent application of policies and procedures.</font></span></li><li><span><font color="#000000">Conduct or support workplace investigations where required and ensure matters are assessed objectively and factually.</font></span></li><li><span><font color="#000000">Coach and guide managers on disciplinary, grievance, capability, performance and other employee-related matters.</font></span></li><li><span><font color="#000000">Resolve local employee issues independently where appropriate and escalate significant or high-risk matters when required.</font></span></li><li><span><font color="#000000">Promote a fair and consistent application of organizational policies and procedures while minimizing Employee Relations risk.</font></span></li><li><span><font color="#000000">Monitor the ER climate, identify emerging trends and undertake analysis to enable the business to take a more proactive approach to Employee Relations.</font></span></li><li><span><font color="#000000">Monitor developments in employment practices and advise management on appropriate action where required.</font></span></li><li><span><font color="#000000">Contribute to the development and implementation of Employee Relations strategy aligned with business requirements.</font></span></li><li><span><font color="#000000">Lead the Employee Relations aspects of proposed organizational or structural changes and associated employee communications.</font></span></li><li><span><font color="#000000">Work collaboratively with management and department heads to develop and implement initiatives supporting business strategy and employee effectiveness.</font></span></li></ul><p><span></span></p><p><strong><span>Union Relations:</span></strong></p><p></p><ul><li><span><font color="#000000">Act as a key HR point of contact for relations with the recognized Trade Union and employee representatives.</font></span></li><li><span><font color="#000000">Establish and maintain professional, constructive and transparent relationships with union representatives.</font></span></li><li><span><font color="#000000">Manage and coordinate the HR response to employee matters and concerns raised through the union.</font></span></li><li><span><font color="#000000">Participate in meetings with union representatives and provide management with appropriate HR guidance and support.</font></span></li><li><span><font color="#000000">Ensure union-related concerns are appropriately reviewed, documented and responded to in a timely and professional manner.</font></span></li><li><span><font color="#000000">Support consultation and dialogue on workplace matters affecting employees and the organization.</font></span></li><li><span><font color="#000000">Maintain accurate documentation relating to union discussions, correspondence, commitments and follow-up actions.</font></span></li><li><span><font color="#000000">Monitor the overall union relations climate and identify potential issues requiring proactive management attention.</font></span></li><li><span><font color="#000000">Facilitate constructive dialogue between employees, employee representatives and management and support the appropriate resolution of workplace disputes.</font></span></li></ul><p><span></span></p><p><strong><span>Voice of Employee and Employee Engagement:</span></strong></p><p></p><ul><li><span><font color="#000000">Regularly capture and assess the Voice of Employees through employee meetings, focus groups, engagement sessions and survey activities.</font></span></li><li><span><font color="#000000">Identify perceived areas requiring improvement and develop appropriate solutions and follow-up actions to strengthen employee relations and engagement.</font></span></li><li><span><font color="#000000">Provide thorough analysis of employee feedback and present key findings and relevant highlights to senior management.</font></span></li><li><span><font color="#000000">Support managers in developing and implementing action plans in response to employee feedback.</font></span></li><li><span><font color="#000000">Manage employee recognition and suggestion schemes aimed at improving employee engagement and organizational performance.</font></span></li><li><span><font color="#000000">Coach and support managers in facilitating Active Leadership Workshops, performance dialogues, improvement workshops, team-building sessions and other engagement activities.</font></span></li><li><span><font color="#000000">Support initiatives designed to strengthen organizational culture, communication, retention and the overall employee experience.</font></span></li><li><span><font color="#000000">Conduct exit interviews for employees leaving the organization, including resignations and retirements, and identify relevant trends and improvement opportunities.</font></span></li></ul><p><span></span></p><p><strong><span>Employee Opinion Survey:</span></strong></p><p></p><ul><li><span><font color="#000000">Plan, communicate, manage and support the full annual Employee Opinion Survey process for Bahrain entities.</font></span></li><li><span><font color="#000000">Coordinate survey communication and participation activities in cooperation with relevant HR and business stakeholders.</font></span></li><li><span><font color="#000000">Analyze survey results and provide meaningful summaries and key findings to management.</font></span></li><li><span><font color="#000000">Support management and HR stakeholders in developing appropriate follow-up and improvement plans.</font></span></li><li><span><font color="#000000">Monitor agreed actions to ensure identified improvement priorities are appropriately followed through.</font></span></li><li><span><font color="#000000">Facilitate employee focus groups and improvement workshops where required to better understand survey feedback and identify appropriate actions.</font></span></li></ul><p><span></span></p><p><strong><span>HR Quality Survey:</span></strong></p><p></p><ul><li><span><font color="#000000">Manage the planning, communication and execution of the HR Quality Survey and associated follow-up activities.</font></span></li><li><span><font color="#000000">Work closely with HR Business Partners and relevant HR stakeholders to identify and address HR service issues.</font></span></li><li><span><font color="#000000">Analyze survey feedback and identify opportunities to strengthen the quality and effectiveness of HR service delivery.</font></span></li><li><span><font color="#000000">Support the development and monitoring of improvement actions arising from survey results.</font></span></li><li><span><font color="#000000">Promote continuous improvement in the delivery of HR operational services.</font></span></li><li><span><font color="#000000">Reporting, Budgets and HR Analytics</font></span></li><li><span><font color="#000000">Prepare comprehensive HR reports covering relevant key performance measures, trends and operational indicators.</font></span></li><li><span><font color="#000000">Provide additional HR reporting and analysis as required by senior HR leadership.</font></span></li><li><span><font color="#000000">Monitor relevant HR and Employee Relations indicators and identify trends requiring management attention.</font></span></li><li><span><font color="#000000">Provide clear analysis and summary highlights for senior management and support subsequent action planning.</font></span></li><li><span><font color="#000000">Ensure HR data used for management reporting is accurate, appropriately validated and meaningful for decision-making.</font></span></li><li><span><font color="#000000">Support budget-related HR activities and provide relevant people-cost information where required.</font></span></li></ul><p><span></span></p><p><strong><span>Workforce Planning and Organizational Structure:</span></strong></p><p></p><ul><li><span><font color="#000000">Utilize effective workforce planning approaches to support business continuity, operational requirements and future growth.</font></span></li><li><span><font color="#000000">Work with management and department heads to understand workforce requirements and identify potential organizational or resource gaps.</font></span></li><li><span><font color="#000000">Maintain appropriate documentation of organizational structures.</font></span></li><li><span><font color="#000000">Support organizational structure reviews to ensure clear accountabilities and effective utilization of resources.</font></span></li><li><span><font color="#000000">Support organizational changes from an HR Operations and Employee Relations perspective.</font></span></li><li><span><font color="#000000">Ensure organizational changes affecting employees are supported by appropriate planning, communication, consultation and implementation.</font></span></li></ul><p><span></span></p><p><strong><span>HR Governance and Compliance:</span></strong></p><p></p><ul><li><span><font color="#000000">Ensure HR operational activities are managed consistently and in accordance with applicable legal requirements, organizational policies, procedures and company values.</font></span></li><li><span><font color="#000000">Promote consistent application of HR policies and procedures throughout the organization.</font></span></li><li><span><font color="#000000">Identify potential HR operational and Employee Relations risks and recommend appropriate mitigating actions.</font></span></li><li><span><font color="#000000">Maintain appropriate documentation and records for Employee Relations and other HR operational matters.</font></span></li><li><span><font color="#000000">Support HR audits, compliance reviews and other governance activities.</font></span></li><li><span><font color="#000000">Monitor HR processes and identify opportunities to strengthen governance, documentation and internal controls.</font></span></li><li><span><font color="#000000">Ensure sensitive employee and payroll information is handled with the highest level of confidentiality and discretion.</font></span></li><li><span><font color="#000000">Partner with relevant HR, Legal, Finance and business stakeholders on complex or sensitive matters.</font></span></li></ul><p><span></span></p><p><strong><span>Leadership and Stakeholder Management:</span></strong></p><p></p><ul><li><span><font color="#000000">Lead, coach and develop the payroll team, promoting professionalism, accountability, accuracy and continuous improvement.</font></span></li><li><span><font color="#000000">Establish clear expectations, priorities and performance standards for the team.</font></span></li><li><span><font color="#000000">Build strong working relationships with senior management, line managers, employees, HR colleagues, union representatives and other key stakeholders.</font></span></li><li><span><font color="#000000">Act as a trusted HR adviser to management on HR Operations and Employee Relations matters.</font></span></li><li><span><font color="#000000">Support managers in developing their capability to handle people-related matters effectively.</font></span></li><li><span><font color="#000000">Promote service-oriented HR culture while maintaining appropriate governance and organizational controls.</font></span></li><li><span><font color="#000000">Contribute to relevant diversity, inclusion, culture and employee engagement initiatives.</font></span></li><li><span><font color="#000000">Balance employee considerations and business requirements while ensuring decisions are objective, fair and appropriately documented.</font></span></li></ul><div><br></div><p><span></span></p><p><strong><span>Your Profile:</span></strong><span></span></p><p></p><ul><li><span><font color="#000000">Minimum 8–10 years’ progressive HR experience, with strong exposure to HR Operations, Payroll and Employee Relations.</font></span></li><li><span><font color="#000000">Bachelor’s degree in human resources, Business Administration, Management, Finance or a related discipline.</font></span></li><li><span><font color="#000000">Postgraduate or professional HR qualification such as CIPD, SHRM or equivalent is advantageous.</font></span></li><li><span><font color="#000000">Relevant training in Payroll, Employee Relations, employment law, mediation or workplace investigations is advantageous</font></span></li><li><span><font color="#000000">Proven experience managing payroll operations and teams, including payroll controls, governance and compliance.</font></span></li><li><span><font color="#000000">Strong practical experience in Employee Relations, including disciplinary and grievance matters, performance management, investigations and workplace concerns.</font></span></li><li><span><font color="#000000">Experience managing relationships with trade unions or employee representatives.</font></span></li><li><span><font color="#000000">Good knowledge of compensation and benefits, employee engagement, workforce planning, organizational change and HR governance.</font></span></li><li><span><font color="#000000">Sound understanding of Bahrain labour requirements and employment practices.</font></span></li><li><span><font color="#000000">Experience supporting senior management with ER advice, people analytics and HR decision-making.</font></span></li><li><span><font color="#000000">Experience within a large operational, logistics, aviation or transportation environment and the GCC/Middle East would be advantageous.</font></span></li><li><span><font color="#000000">Strong leadership, people management and stakeholder management skills.</font></span></li><li><span><font color="#000000">Strong negotiation, influencing and conflict-resolution capabilities.</font></span></li><li><span><font color="#000000">Excellent analytical, problem-solving and decision-making skills.</font></span></li><li><span><font color="#000000">High degree of integrity, confidentiality, fairness and professional judgment.</font></span></li><li><span><font color="#000000">Strong interpersonal skills with the confidence to engage senior management and union representatives.</font></span></li><li><span><font color="#000000">Pragmatic, resilient and solutions-oriented, with the ability to manage sensitive and complex employee matters objectively.</font></span></li><li><span><font color="#000000">Strong HR/payroll systems and Microsoft Office capability.</font></span></li><li><span><font color="#000000">Strong customer orientation, cultural awareness and commitment to continuous improvement.</font></span></li></ul><div><br></div><p><span></span></p><p class="MsoListParagraph"><span></span></p><p><strong><span>Our Offer:</span></strong></p><p class="MsoNoSpacing"></p><ul><li><span><font color="#000000">Strong career support in an international environment.</font></span></li><li><span><font color="#000000">Great culture and colleagues.</font></span></li><li><span><font color="#000000">Multifarious benefit program.</font></span></li></ul><p class="MsoNoSpacing"><span></span></p><p><span>Do you see a personal challenge in these versatile and responsible tasks? Then apply now!</span></p><p><span> </span></p><p><span><strong>We look forward to receiving your application!</strong></span></p></div><br></div></font></div>
Role Description The HR Executive / HR Coordinator / HR Officer is responsible for supporting and coordinating a broad range of human resources activities, employee services, HR administration, and people-related processes. The role helps ensure that HR operations are organized, efficient, compliant with internal policies, and responsive to employee and business needs. Key responsibilities include maintaining accurate employee records, preparing HR documentation, updating personnel information, coordinating employee lifecycle activities, and supporting day-to-day HR administration. The role may involve processing onboarding and offboarding documentation, maintaining attendance and leave records, preparing employment-related documents, and ensuring HR information is kept organized and up to date. The position supports recruitment and talent acquisition activities by coordinating job postings, scheduling interviews, communicating with candidates, preparing recruitment documentation, and assisting hiring teams throughout the recruitment process. The HR Executive may also support onboarding activities and ensure that new employees receive relevant information, documentation, and resources. The role involves responding to routine employee inquiries regarding HR policies, benefits, leave, payroll-related matters, company procedures, and other workplace topics. Where necessary, more complex matters should be escalated to the appropriate HR manager or specialist while maintaining professionalism and confidentiality. The HR Executive / HR Coordinator / HR Officer may also support performance management, employee engagement, training coordination, HR events, internal communications, and employee development initiatives. Responsibilities can include organizing training sessions, maintaining participation records, preparing HR reports, and assisting with employee engagement activities. HR data management is an important part of the role. The position may involve maintaining HR databases, HRIS platforms, spreadsheets, personnel files, and reporting systems. The successful candidate should ensure that information is accurate, properly documented, securely handled, and accessible only to authorized individuals. The role requires close collaboration with management, employees, payroll, finance, recruitment teams, department leaders, and external service providers where appropriate. The HR professional should help ensure that HR processes are completed accurately and efficiently while supporting a positive employee experience. The successful candidate should demonstrate strong organization, communication, attention to detail, discretion, and interpersonal skills. The ability to handle confidential information responsibly, manage multiple priorities, and provide professional support to employees and management is essential. Qualifications Strong understanding of human resources administration, employee lifecycle processes, recruitment coordination, and workplace procedures. Ability to maintain accurate employee records, personnel files, HR databases, HRIS systems, and related documentation. Good knowledge of recruitment coordination, interview scheduling, candidate communication, onboarding, and offboarding processes. Strong understanding of HR policies, procedures, employee documentation, leave management, attendance tracking, and general HR administration. Excellent written and verbal communication skills with a professional and approachable communication style. Strong interpersonal skills with the ability to communicate effectively with employees, managers, candidates, and external stakeholders. Strong organizational and time-management skills with the ability to manage multiple HR tasks, requests, and deadlines. High level of attention to detail when preparing documents, updating records, processing information, and preparing reports. Ability to handle confidential employee and company information with discretion and professionalism. Familiarity with HRIS platforms, applicant tracking systems, Microsoft Excel, Google Sheets, Microsoft Word, and other HR or office software. Ability to prepare HR reports, spreadsheets, employee communications, administrative documents, and routine HR correspondence. Strong problem-solving skills and good judgment when responding to routine employee inquiries or HR administrative matters. Ability to follow company policies, HR procedures, internal controls, and applicable employment requirements. Ability to coordinate effectively with recruitment, payroll, finance, management, and other departments. Strong customer-service mindset with the ability to provide timely and helpful support to employees. Ability to manage sensitive conversations professionally and escalate complex issues when appropriate. Proactive, dependable, organized, and adaptable approach to HR responsibilities. Bachelor’s degree or equivalent qualification in Human Resources, Business Administration, Management, Psychology, or a related discipline is preferred.
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