Job Description

Roles & Responsibilities

The After Sales Support - Senior Policy Administrator manages the complex tasks related to controlling data-entry, data-analysis, card-printing/processing information to ensure that the quality standards set by the clients are closely met, in terms of accuracy and turn-around time.

What you do

• Manages inclusion of new members into the client scheme and database system.
• Performs data error-correction, member upgrade, member deletions and alteration of client database to meet client's requirements.
• Maintains high quality of card-printing to satisfy clients' preset standards of service.
• Issues periodic or daily report on performance.
• Meets further complex requirements, such as designing, photo-editing...etc.

AI READINESS

Work effectively in an environment shaped by artificial intelligence (AI), machine learning, data, analytics and cloud-based tools, using insights responsibly with our standards of data governance, security and ethical use.

Desired Candidate Profile

What you bring

• Bachelors Degree;
• 2+ years experience in TPA Hospitals or Medical Centers exposure.
• Physically fit to carry out duties.
• Legally permitted to work in the country of operations.
• Fluency in MS Office (Excel, Word, Outlook, PowerPoint) and general internet navigation and research skills.