Job Description
Roles & Responsibilities
Skills
- Minimum experience required: 0 3 years.
- Provide Level 1 support for incidents and service requests.
- Install, configure, and maintain IT devices and applications.
- Escalate unresolved issues to higher support levels.
- Maintain support documentation and follow-up activities.
- Monitor recurring technical issues and report findings.
Desired Candidate Profile
Skills
- Minimum experience required: 0 3 years.
- Provide Level 1 support for incidents and service requests.
- Install, configure, and maintain IT devices and applications.
- Escalate unresolved issues to higher support levels.
- Maintain support documentation and follow-up activities.
- Monitor recurring technical issues and report findings.