Job description

YOU TACKLE FOR QUALITY AND GREAT SERVICE. THIS WILL IMPROVE THE LIFE OF OUR CUSTOMERS.

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A company that pioneered cross-border express delivery in 1969 and is now active in more than 220 countries and territories worldwide. Do you want to be part of a company that connects people worldwide? And the more people we connect, the better life will be on our planet.

Join our team and discover how an international network that's focused on service, quality and sustainability, is able to connect people and improve lives through the power of global trade. And not just for our customers, but for every member of our team too. To learn more about our culture, motivated people and our purpose, please visit www.dpdhl.jobs/express

Do you want to make a difference? Then come to our "Insanely Customer Centric" Team and become a Certified International Specialist!

Overall Role Purpose

The Senior Aviation Security Manager is the designated Airline Security Postholder responsible for the development, implementation, maintenance and continuous improvement of the aviation security framework across the Middle East and Africa region. This role ensures full compliance with all applicable National Civil Aviation Security Programmes (NCASP), ICAO Annex 17 requirements, Airline Security Programmes, IOSA Standards, ACC3 requirements and all relevant aviation security regulations issued by National Civil Aviation Authorities.

The postholder is accountable for protecting aircraft, personnel, cargo, mail, facilities, aviation infrastructure, information and corporate reputation through effective security governance, regulatory compliance, risk management, threat intelligence, security assurance, fitness-for-duty oversight and crisis management. The role acts as the principal liaison with Civil Aviation Authorities, Airport Authorities, Security Agencies, Law Enforcement Agencies and key stakeholders regarding all aviation security matters.

In addition, the role provides strategic oversight for aviation security requirements relating to maintenance hangars, engineering facilities, cargo infrastructure and associated capital development projects, ensuring security principles are incorporated throughout the facility lifecycle from initial design through operational operation.

Your Tasks:

Aviation Security Governance & Regulatory Compliance

• Act as the designated Airline Security Postholder and Aviation Security Manager.
• Maintain and administer the Airline Security Programme and all supporting security manuals, procedures and instructions.
• Ensure compliance with:
  • ICAO Annex 17
  • ICAO Aviation Security Manual (Doc 8973)
  • National Civil Aviation Security Programmes
  • IOSA Security Standards
  • ACC3 Requirements
  • Airport Security Programmes
  • Local Civil Aviation Security Regulations
  • DHL Aviation Security Standards
• Monitor emerging regulatory requirements and ensure timely implementation.
• Act as primary liaison with regulatory authorities on all aviation security matters.
• Manage regulatory inspections, audits and validation activities.
• Ensure effective corrective action plans are developed, implemented and monitored following audits and inspections
• Maintain aviation security approvals, certifications and authorisations required by the airline

Security Risk Management

• Develop and maintain an Aviation Security Risk Management Framework.
• Conduct threat, vulnerability and risk assessments across all airline operations.
• Monitor geopolitical, terrorism, organised crime, insider threat and emerging security risks.
• Provide risk assessments and security briefings to senior leadership.
• Ensure security mitigations remain proportionate to identified threats and operational risks.
• Support strategic decision-making through intelligence-led risk analysis.
• Maintain security risk registers and monitor effectiveness of risk treatment plans

Security Assurance & Oversight

• Develop and manage the regional Aviation Security Audit Programme.
• Conduct security audits and inspections across all operational locations.
• Audit internal departments, service providers, cargo facilities and operational partners.
• Analyse audit findings, identify trends and implement corrective actions.
• Conduct investigations into aviation security incidents, breaches and security concerns.
• Produce regular security performance reports and management information.
• Monitor and report key security performance indicators.

Cargo Security Management

• Ensure compliance with ACC3 requirements and secure supply chain standards.
• Maintain effective cargo security policies, procedures and screening oversight.
• Oversee regulated agents, known consignors and contracted service providers.
• Ensure effective chain-of-custody controls throughout the cargo network.
• Conduct assessments and oversight activities relating to cargo security operations.
• Monitor emerging cargo security threats and implement appropriate controls.
• Support continued compliance with international and local cargo security regulations.

Aircraft & Flight Operations Security

• Ensure protection of aircraft against acts of unlawful interference.
• Oversee aircraft security checks and aircraft security searches.
• Ensure robust aircraft access control measures are maintained.
• Verify implementation of security procedures during aircraft turnaround activities.
• Provide oversight of security measures during elevated threat levels and contingency operations.
• Ensure compliance with all airline operational security requirements.

Facility Security Design & Development

• Act as Aviation Security representative for all aviation infrastructure projects.
• Ensure Security by Design principles are incorporated within project planning, design, construction and operational readiness activities.
• Review facility design proposals and provide security requirements for:
  • Maintenance Hangars
  • Engineering Workshops
  • Cargo Facilities
  • Technical Buildings
  • Training Facilities
  • Warehouses and Storage Areas
• Define security requirements relating to:
  • Perimeter Security
  • Access Control Systems
  • CCTV Systems
  • Intrusion Detection Systems
  • Security Control Rooms
  • Visitor Management Systems
  • Airside and Landside Segregation
  • Vehicle Access Controls
  • Physical Barriers and Security Lighting
• Participate in design reviews and project governance meetings.
• Ensure security requirements are embedded throughout facility development and refurbishment projects.

Construction Security Management

• Develop and maintain construction security plans for aviation infrastructure projects.
• Conduct security risk assessments throughout all project phases.
• Implement contractor and subcontractor access management processes.
• Ensure appropriate screening, vetting and access controls are maintained for all construction personnel.
• Oversee security of construction compounds, temporary facilities and project equipment.
• Conduct inspections and audits to verify compliance with project security requirements.
• Identify and mitigate security vulnerabilities created by construction activities.

Maintenance Hangar & Engineering Security

• Develop and maintain security procedures for aircraft maintenance facilities and engineering operations.
• Ensure effective physical security arrangements are maintained within maintenance hangars and technical facilities.
• Oversee security measures relating to:
  • Aircraft Under Maintenance
  • Grounded Aircraft
  • Aircraft Storage Facilities
  • Engineering Workshops
  • Technical Records
  • Tool Control Systems
  • Engine Storage Areas
  • Aircraft Parts Storage
  • Hazardous Materials
  • Dangerous Goods
• Conduct periodic assessments to verify security compliance within maintenance environments.
• Ensure maintenance activities comply with applicable aviation security regulations and airline security requirements.

Critical Asset Protection

• Develop and implement protection strategies for high-value aviation assets.
• Ensure effective controls exist to prevent theft, sabotage, tampering or unauthorised access.
• Protect aircraft, engines, avionics, tooling, technical records and critical spare parts.
• Establish inventory protection and asset tracking controls.
• Investigate security incidents involving aviation assets and infrastructure.

Insider Threat Management

• Develop and maintain an Insider Threat Management Programme.
• Identify and assess insider threat risks affecting airline operations.
• Promote security awareness and reporting programmes across operational and engineering environments.
• Implement enhanced controls for personnel with access to critical infrastructure and aircraft systems.
• Coordinate insider threat mitigation activities with Human Resources, Compliance and Operational Management.

Drug & Alcohol Programme Management

• Develop, implement, maintain and continuously improve the Company's Drug & Alcohol Management Programme in accordance with applicable aviation regulations, company policies and industry best practice.
• Ensure compliance with all applicable Civil Aviation Authority, occupational health, employment law and corporate governance requirements relating to substance misuse prevention and fitness-for-duty programmes.
• Act as the functional owner for Drug & Alcohol governance applicable to safety-sensitive and security-sensitive personnel across airline operations, engineering, maintenance, cargo operations and aviation infrastructure activities.
• Develop, maintain and oversee procedures governing:
  • Pre-Employment Testing
  • Random Testing
  • Reasonable Cause / For-Cause Testing
  • Post-Incident Testing
  • Return-to-Duty Testing
  • Follow-Up Testing
• Ensure appropriate controls are established for employees, contractors, vendors and service providers performing safety-critical, security-critical or airside duties.
• Oversee administration of testing programmes through approved occupational health providers, medical facilities and accredited laboratories.
• Ensure contractor organisations working within maintenance hangars, engineering facilities, cargo facilities and construction projects maintain equivalent fitness-for-duty controls where contractually required.
• Monitor programme effectiveness through testing outcomes, trend analysis, audits and compliance reviews.
• Coordinate investigations relating to suspected substance misuse where aviation safety, security or operational integrity may be affected.
• Support incident investigations where drug or alcohol impairment may be considered a contributing factor.
• Maintain strict confidentiality, data protection and medical privacy requirements relating to testing records and programme administration.
• Promote employee awareness programmes supporting fitness-for-duty, personal accountability and responsible workplace behaviours.
• Coordinate programme implementation and governance with Human Resources, Occupational Health, Legal, Compliance, Safety and Operational Management functions.
• Provide management reporting on programme performance, regulatory compliance, trends, risks and corrective actions.
• Ensure programme requirements are incorporated within aviation security audits, contractor assurance activities and operational compliance reviews.

Security Technology & Systems Management

• Oversee aviation security technology and system performance across operational facilities.
• Define standards for aviation security systems.
• Support procurement, acceptance testing and implementation of security technologies.
• Ensure effective operation of:
  • CCTV Systems
  • Access Control Systems
  • Alarm Monitoring Systems
  • Visitor Management Systems
  • Biometric Access Solutions
  • Vehicle Access Control Systems
  • Integrated Security Platforms
• Ensure security technology remains compliant, reliable and operationally effective.

Critical Infrastructure Protection & Resilience

• Identify and assess risks affecting critical aviation infrastructure.
• Develop security protection strategies for facilities, utilities and operational systems.
• Support business continuity and operational resilience planning.
• Participate in emergency planning and contingency exercises.
• Develop contingency plans for security incidents affecting critical facilities.
• Ensure security considerations are embedded within crisis management frameworks.

Security Training & Security Culture

• Develop and maintain aviation security training programmes.
• Ensure personnel complete all regulatory and recurrent training requirements.
• Deliver security awareness and threat awareness programmes.
• Promote a positive and proactive security culture throughout the business.
• Monitor training effectiveness and competency compliance.
• Maintain training records and regulatory evidence.

Crisis Management & Emergency Response

• Act as Security Lead during security incidents and emergency situations.
• Support corporate crisis management and emergency response activities.
• Develop aviation security contingency plans.
• Participate in emergency exercises and operational resilience testing.
• Coordinate with authorities during incidents involving aviation security.
• Ensure lessons learned and corrective actions are implemented following incidents and exercises.

Cyber Security Interface

• Support protection of aviation operations from cyber-enabled threats that may impact physical security.
• Coordinate with Information Security teams regarding aviation-critical systems.
• Assess cyber-physical vulnerabilities affecting operational facilities and infrastructure.
• Support implementation of aviation security requirements relating to cyber resilience.

Contractor & Supplier Security Management

• Oversee security performance of contracted security providers.
• Conduct supplier security assessments and audits.
• Ensure security requirements are incorporated into procurement and contract management processes.
• Monitor service provider performance against security standards and contractual obligations.
• Ensure corrective actions are implemented where required.

Leadership

• Lead and develop the Aviation Security function across the region.
• Provide strategic direction for aviation security governance and compliance.
• Establish security objectives, plans, budgets and performance measures.
• Lead security personnel, service providers and specialist contractors.
• Drive continuous improvement and operational excellence.
• Promote a positive security culture across all business functions.
• Champion a culture of fitness-for-duty, personal accountability and operational excellence across all operational, engineering, maintenance, contractor and support functions.
• Act as executive security advisor on aviation infrastructure and development projects.
• Ensure security requirements are integrated into future facility expansion and capital investment programmes.
• Maintain effective relationships with senior stakeholders, regulators and security authorities.

Key Performance Indicators

• Zero significant aviation security regulatory findings.
• Successful completion of all Civil Aviation Authority inspections and audits.
• 100% completion of planned aviation security audits.
• Closure of audit findings within agreed timescales.
• Security training compliance above 98%.
• Successful maintenance of ACC3 and security programme approvals.
• Completion of security risk assessments to plan.
• Reduction of recurring security findings and security-related incidents.
• Effective implementation of constru