About The Opportunity
talabat is the leading food and Q-commerce marketplace in Bahrain, delivering food, groceries & more to thousands of customers on a daily basis. We are currently seeking a new Managing Director of Bahrain to elevate the performance of the existing organisation and simplify its operating model, maximising synergies between functions and verticals.
As a senior member of the talabat Management team, you will represent the local voice to the regional leadership teams and be the ultimate owner of the full P&L on a strategic, tactical, and day-to-day level. This role reports into the Chief Business Officer (CBO) and will also work closely with other C-level executives at talabat to:
- Shape a seamless, effective operating model, across all business verticals (food & Q-commerce)
- Maximize synergies across teams, programs and verticals, and build a culture of growth
- Define quarterly OKRs (Objectives and Key Results) and priorities for Bahrain team
- Act as the key 'customer' for the Product and Technology organization, collaborating to set priorities and solve problems
You will have full ownership of the performance and P&L of Bahrain, which includes:
- Designing and executing the strategy and business plan for talabat in Bahrain
- Preparing and negotiating annual budgets, ensuring EBITDA targets are met on a monthly, quarterly & annual basis, and recommending additional investments if necessary
- Leading a large, diverse team across multiple programs and verticals
- Overseeing day-to-day operations in key functions such as logistics, marketing, sales, performance and partnerships, while representing the company in legal matters, public relations, communications, and government relations
- Identifying and analyzing opportunities for accelerated growth across various programs and verticals
- Leveraging data to drive decision making, whether to address day-to-day problems, or tackle long term opportunities
- Launching local, regional, and global transformational programs, and driving continuous improvement initiatives that can scale globally
What you need to be successful
Preferred Qualifications:
- A proven track record in driving successful operations, and implementing core strategies that impact both top-line and bottom-line results, preferably in leadership positions.
- Experienced in uncovering problems and designing solutions for dynamic and fast-paced businesses.
- You are passionate about your work and adept at navigating complex systems daily to deliver business impact.
- Entrepreneurial and strategic in mindset, with a mission to unlock new avenues of growth for talabat, whether by expanding our food business, further scaling our Q-commerce business, or growing our ecosystem products (i.e. Subscription, Rewards, Fintech).
- Strong people leadership skills; experience in leading and building strong teams and culture.
Who we are
As the region’s leading local tech organization, we’re proud to say that we have been delivering for millions of people right across MENA for the past 18 years. We were founded in Kuwait in 2004, and acquired by Delivery Hero (DHER) in 2015. This gives us a unique outlook - local knowledge with global expertise. It also allows us to innovate, create, and bring new technologies for the betterment of the MENA region, such as q-commerce, sustainable packaging, cloud kitchens, autonomous delivery vehicles, robots, and drones.
Today, we deliver hundreds of millions of food orders, grocery items, and other products per year, to our customers in nine countries throughout the region with more than 4,500+ employees! Our food delivery business works with over 27,000 brands and almost 50,000 branches.
Our q-commerce concept, talabat mart (121 Stores), now delivers groceries to customers in Bahrain, Egypt, Jordan Kuwait, Oman, Qatar, and the UAE in 30 minutes or less! Our philosophy is to ensure we do what is suitable for our ecosystem- our customers, partners, people, riders, and the communities in which we operate