Job Purpose:
Beauty Advisor provides exceptional customer service by creating a unique, inviting, entertaining, and educational shopping destination for customers and demonstrates their customer service and artistry skills with clients up request. In addition, this person must create a collaborative work environment on the shop floor, provides excellent service and meet & exceed store financial goals. In addition, the Beauty Artist will be responsible for operational activities as assigned.
Key Duties and Responsibilities:
- Provide the full customer service and product knowledge, offering full service experience and/or simple service depending on customers’ needs.
- Meets or exceeds all personal goals to positively contribute to the team and the store.
- Positive representative of the brand, always demonstrating professionalism.
- Attends all required training and completes education and developmental tools as assigned.
- Acts with professionalism and respect in all interactions with customers, colleagues, management and business associates.
- Must adhere all company policies and procedures. Immediately report any variances to a Manager.
- Assist in execution of visual displays, merchandising and marketing standards ensuring the store is consistently replenished.
- Assist in the preparation and completion of stock takes as assigned.
- Accurately precession transactions and use POS correctly.
- Arrives to work on time and consistently follows the personal appearance and hygiene guidelines.
- Perform additional duties as assigned.
Skills, Knowledge, and Experience:
- 2 years retail experience, previous customer facing sales experience required.
- Excellent customer service, communication and organizational skills
- Ability to multi-task and build relationships.
- Attention to detail and the ability to multitask.
- Make-up artistry experience is a plus.
- Have and maintain flexible availability.
- English and Arabic fluency is a must.