ob Title**: Barista
- Location**: Spire Hub Business Incubator, Bahrain
- Reports to**: Operations Manager
### **Job Overview**
Spire Hub is a thriving business incubator designed to support startups and entrepreneurs. We are seeking a skilled and customer-focused Barista to join our team and enhance the experience of our members and guests. The Barista will be responsible for preparing high-quality coffee and beverages, maintaining a welcoming environment in the café area, and providing exceptional customer service to our vibrant community.
### **Key Responsibilities**
**Coffee and Beverage Preparation**
- Prepare and serve a variety of coffee and non-coffee beverages (e.g., espresso, cappuccino, lattes, teas, smoothies) to a high standard.
- Maintain a clean and organized coffee station, ensuring all equipment is in good working order.
- Experiment with new coffee trends and techniques to enhance the beverage offerings.
- Customize beverages based on customer preferences, offering suggestions when needed.
**Customer Service**
- Greet and engage with customers in a friendly and professional manner, fostering a welcoming atmosphere at Spire Hub.
- Take and process customer orders accurately, handling cash, card, and digital payments.
- Address any inquiries about the menu, and provide information about different types of coffee and beverages available.
- Ensure prompt and courteous service, especially during busy periods.
**Café Area Management**
- Keep the café area clean, presentable, and stocked with necessary supplies (e.g., cups, napkins, sugar, milk).
- Regularly restock coffee beans, syrups, and other ingredients as needed.
- Monitor and maintain inventory of café supplies, coordinating with the management team for ordering as required.
- Ensure compliance with health and safety standards at all times.
**Community Engagement**
- Build rapport with Spire Hub members, providing a friendly face and creating a sense of community in the café space.
- Participate in hub events and activities by providing beverages for networking sessions, workshops, and member gatherings.
- Act as an ambassador for Spire Hub, helping to foster an environment of collaboration and innovation.
**Other Duties**
- Assist with any additional tasks as directed by the Operations Manager, such as helping with events or setting up coffee for meetings.
- Ensure all café equipment is regularly cleaned, serviced, and maintained in accordance with operational standards.
### **Qualifications**
- Proven experience as a Barista or in a similar customer service role.
- Strong knowledge of coffee preparation techniques, espresso machines, and other café equipment.
- Passion for coffee and interest in learning about new coffee trends and brewing methods.
- Excellent communication and interpersonal skills, with a positive and welcoming attitude.
- Ability to work well under pressure, especially during peak hours.
- Ability to work independently and as part of a team.
- Basic understanding of food safety and sanitation practices.
- Good organizational skills and attention to detail.
- Fluent in English (Arabic is a plus).
### **What We Offer**
- A creative and collaborative work environment in one of Bahrain's leading business incubators.
- Opportunity to interact with entrepreneurs, startups, and innovators from diverse industries.
- Competitive salary and benefits package.
- Continuous learning and growth opportunities, including exposure to the dynamic world of business incubation and entrepreneurship.