Our client, a global financial institution has a vacancy for Technical Infrastructure Manager for their Bahrain office.
Responsibilities:
- Develop and execute a comprehensive infrastructure strategy aligned with the broader Technologies vision and industry best practices.
- Ensure that the IT infrastructure meets the enterprise-level standards for performance, security, compliance, and risk management.
- Collaborate and assist engineering and architecture teams to design scalable, reliable, and secure infrastructure solutions across compute, storage, database, network and middleware platforms.
- Lead and optimize day-to-day Infrastructure operations to ensure high availability, performance, and security across all systems.
- Drive a shift from reactive support to a proactive, customer-centric service model through automation, monitoring, and predictive analytics.
- Ensure adherence to SLAs and operational KPIs through robust service management practices.
- Lead the development and execution of DR and IT BCP strategies to ensure resilience and rapid recovery of critical systems.
- Conduct regular DR drills and scenario testing to validate preparedness.
- Ensure comprehensive, up-to-date documentation of infrastructure architecture, configurations, processes, policies and procedures to support operational continuity, compliance, and knowledge transfer.
- Provide regular reporting on infrastructure performance, risk posture, and strategic initiatives to senior leadership.
- Manage relationships with vendors and external service providers.
Experience & Qualifications:
- A master’s degree in Information Technology or a related field is highly desirable and preferred.
- Professional certifications in relevant areas such as ITIL, CISSP, CISM, Cloud Architecture, and Project Management (PMP/PRINCE2).
- Minimum 12 years of progressive experience in IT infrastructure, operations, and security, with at least 5–7 years in a senior leadership role.
- Deep expertise in core technologies including compute, storage, network (LAN/WAN), hyperconverged infrastructure, virtualization and containerization platforms, network security, operating systems (Windows, Linux, AIX/UNIX), databases (Oracle, SQL Server, PostgreSQL, MongoDB), and the Microsoft 365 suite.
- Strong understanding of infrastructure architecture, cybersecurity, data center management, cloud environments (public, private, hybrid), and regional/global IT support models.
- Experience with ITIL, SOC, ISO and PCI-DSS compliance program and standards.
Preference for Bahrain based candidates