Description

We are looking for a proactive and analytical business analyst to support the performance and growth of a leading destination in Bahrain.

In this role, you will be responsible for analyzing customer behavior, operational performance, and business trends to identify opportunities for improvement. You will turn data into actionable insights, recommend initiatives to enhance customer experience and revenue, and support the execution of key business projects.

Main responsibilities

• Analyze visitor, membership, and revenue data to identify trends and opportunities.
• Monitor customer behavior, including patterns and spending habits.
• Prepare reports and dashboards to track business performance and key metrics.
• Develop recommendations to improve customer experience, increase engagement, and drive revenue growth.
• Support the implementation and tracking of business improvement initiatives.
• Coordinate with operations, finance, marketing, and leadership teams to gather data and execute projects.
• Evaluate the effectiveness of promotions, events, and new initiatives.
• Conduct market research and benchmark industry trends and best practices.
• Provide ad-hoc analysis and operational support to management.

Requirements

• 2–5 years of experience in business analysis, operations, financial analysis, consulting, or a related role.
• Strong analytical and problem-solving skills.
• Advanced proficiency in Microsoft Excel or Google Sheets.
• Ability to interpret data and translate insights into practical recommendations.
• Strong organizational and project coordination skills.
• Excellent communication and stakeholder management abilities.
• Self-motivated, detail-oriented, and comfortable working in a fast-paced environment.
• Experience in hospitality, leisure, retail, or customer-facing industries is a plus.
• Based in Bahrain.