Company description<\/h4>\n

Introducing Raffles Al Areen Palace Bahrain, an extraordinary addition to Raffles Hotel's renowned portfolio. This ultra-luxury property offers a unique experience as \"The Palace of the Secret Garden.\" With 78 private pool villas ranging from 1 to 3 bedrooms, Raffles Al Areen Palace Bahrain redefines luxury hospitality in Bahrain. Our spacious villas, starting from 400 sqm, feature private pools and jacuzzis, providing guests with ultimate relaxation and privacy. Our dedicated team of Raffles Legendary Butlers ensures exceptional service and attention to detail, creating unforgettable moments for each guest. Conveniently located just 40 minutes from the airport and 30 minutes from the City Center, Raffles Al Areen Palace Bahrain offers easy access to Exhibition World Bahrain, Bahrain International Circuit (BIC), and the Al Dana Amphitheater, making it an ideal choice for cultural, entertainment, and business destinations.<\/p>\n

Job description<\/h4>\n

Ensure the smooth operation and coordination of the hotel through respective department heads (Front Office, Housekeeping, Spa & Health Club, Food & Beverage, and Culinary).
\nProvide leadership that engages and motivates our team of exceptionally guest oriented Heartists.
\nDirect operational needs to ensure compliance with the hotel\u2019s annual budget and 5 year strategic plan.
\nProvide coaching, leadership development, and goal setting with hotel department heads.
\nAssist in the preparation of the annual operations budget\/plan and achieve the profit objectives therein.
\nEnsure that monthly financial outlooks for Rooms, Food & Beverage and Spa are accurately achieved.
\nPlay a lead role in yield management for Rooms, Food & Beverage and Spa.
\nBe a key player in redevelopment and capital projects from an operations viewpoint.
\nEnsure the implementation and delivery of all Raffles standards.
\nHandle all guest concerns and ensure effective follow up thereof.
\nAssist in labor management and the maintenance of productivity levels.
\nFollow up on all guest comments, responding to any guest complaints or requests.
\nProvide active leadership role in the culture of health and safety and accident prevention.
\nAct as hotel champion and culture leader in hotel committees.
\nFunction as key member of the Hotel Executive Committee and Leadership Team, providing support and assistance to the Senior Managers and Executive Team.
\nPlay a key role and lead change management for Rooms and Food & Beverage initiatives.
\nAssume the responsibilities of the General Manager in his\/her absence.<\/p>\n

Qualifications<\/h4>\n

Operations management with extensive experience in Rooms, Food & Beverage management and Spa operations experience.
\nClear knowledge of budget planning and execution.
\nPost secondary diploma\/degree in hospitality an asset.
\nProven record to coordinate multiple departments to make gains towards targeted GOP, EES and Health & Safety results.
\nExceptional interpersonal and guest relations skills.
\nProven team-leader with outstanding motivational skills and coaching ability.
\nAbility to motivate developing leaders to act as entrepreneurs while implementing innovative, profit driven, guest satisfaction oriented solutions.
\nComfortable working evenings, weekends, holidays and various schedules.<\/p>\n

Additional information<\/h4>\n

Opportunity to join the first Raffles in Bahrain.
\nEmployee benefit card offering discounted rates in Accor worldwide.
\nLearning programs through our Academies.
\nOpportunity to develop your talent and grow within your property and across the world!
\nAbility to make a difference through our Corporate Social Responsibility activities.<\/p><\/p>

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