Job Description

Roles & Responsibilities

Senior Administrator

Job Summary:

Lead and oversee the department’s administrative operations, ensuring efficient workflow, accurate record management, reporting, and coordination across functions. Supervise a team of administrative staff, support departmental objectives, and ensure compliance with company policies, procedures, and quality standards.

Key Responsibilities:

• Manage and oversee all administrative and operational support activities within the department.

• Supervise, guide, and develop a team of administrative staff, ensuring productivity and service excellence.

• Maintain accurate and secure filing systems, records, employee files, and departmental documentation.

• Prepare and review departmental correspondence, reports, and operational records.

• Monitor departmental budgets, petty cash, and administrative expenses.

• Prepare and analyze financial, administrative, productivity, and personnel-related reports for management.

• Coordinate with internal departments and external stakeholders to support operational requirements.

• Ensure adequate availability of office supplies, materials, and resources.

• Identify opportunities for process improvements and implement administrative best practices.

• Perform other duties as assigned by management.

Desired Candidate Profile

Required Qualifications:

• Bachelor's degree in Business Administration, Management, Accounting, or a related field.

• 5–10 years of experience in administration or office management, with at least 2 years in a supervisory role.

• Proven experience in leading and coordinating administrative teams.

• Strong reporting, organizational, and document management skills.

• Proficiency in Microsoft Office applications, especially Excel, Word, and Outlook.

• Excellent communication, coordination, and stakeholder management skills.

• Ability to manage multiple priorities, maintain confidentiality, and work independently in a fast-paced environment.