Job Description
Roles & Responsibilities
Role Purpose The Revenue Assurance & Fraud Control Specialist is responsible for ensuring the end-to-end completeness, accuracy, and integrity of the company’s revenue streams. This role focuses on safeguarding financial health by identifying leakages, preventing fraud, and optimizing the "quote-to-cash" cycle. You will act as a critical bridge between Finance, IT, and Operations to ensure that every service rendered is accurately captured, billed, and collected.
Key Accountabilities
1. Revenue Integrity & Reconciliation
End-to-End Monitoring: Monitor all stages of revenue generation from Order to Cash.Reconcile data between CRM, billing systems, NetSuite, and Microsoft Dynamics to ensure accuracy and completeness. Validate that all active services and contracts are properly billed.
Audit & Analysis: Perform regular reconciliations and gap analyses of revenue streams to ensure consistency between operational data and financial records.
Tariff & Contract Validation: Regularly review published tariffs and customer contracts to ensure they are accurately configured in the billing systems and network elements.
2. Fraud Prevention & Risk Mitigation
Leakage Identification: Proactively identify, investigate, and remedy potential errors or "leakages" in the revenue cycle and Order to Cash Process.
Fraud Control: Design, implement, and document innovative processes and system enhancements to assess, manage, and prevent fraudulent activities.
Root Cause Analysis: Investigate discrepancies in financial data and transactions to understand root causes; propose and document long-term solutions to prevent recurrence.
3. Process Optimization & System Design
System Integrity: Perform quality assurance testing on system changes and IT deployments that impact recording, processing, or charging of revenue events.
Innovative Solutions: Design structural and system-based solutions to reduce cycle times, minimize defects, and enhance departmental metrics.
Process Mapping: Document all revenue flows across critical functions and define areas for reactive data interrogation and proactive monitoring.
Requirements
Education & Experience
Education: Bachelor’s degree in finance, Accounting, Economics, or a related field from a recognized university.
Experience: Minimum of 7+ years of proven experience as a Revenue Assurance Analyst or in a similar financial/fraud control role.
Industry Knowledge: Specific experience within logistics or customs operations is highly preferred.
Technical Skills
Financial Expertise: Strong understanding of financial principles, revenue recognition standards, and billing cycles.
Software Proficiency: Advanced proficiency in Microsoft Excel (data modeling, Vlookups, Pivot tables) and experience with ERP systems.
Analytical Ability: Skilled in data interrogation and process mapping techniques.
Core Competencies
Problem Solving: Exceptional ability to investigate complex data discrepancies and recommend decisive corrective actions.
Communication: Ability to translate complex financial and technical information into clear, concise insights for non-financial stakeholders.
Prioritization: Strong organizational skills with the ability to manage multiple high-stakes tasks effectively in a fast-paced environment.
Desired Candidate Profile
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