We are looking for a Receptionist & Customer Service Representative with excellent communication skills and a professional presence to join our team. 

The ideal candidate will be responsible for greeting visitors, 

supporting clients, and ensuring a smooth and positive experience for everyone.

Key Responsibilities:

• Greet visitors and clients in a friendly and professional manner.

• Answer incoming phone calls and direct them to the appropriate departments.

• Handle customer inquiries and provide accurate information.

• Schedule appointments and manage bookings efficiently.

• Manage incoming emails and messages.

• Follow up on customer complaints and coordinate with relevant teams to resolve issues.

• Maintain a clean and organized reception area.

• Prepare and update daily reports related to visitor activity and calls.

Qualifications:

• 1–3 years of experience in reception or customer service (preferred).

• Excellent verbal and written communication skills.

• Professional appearance and ability to represent the company positively.

• Proficiency in using computers and Microsoft Office applications.

• Ability to work under pressure and manage time effectively.

• Friendly, patient, and customer-oriented personality.

What We Offer:

• Supportive and professional work environment.

• Opportunities for career development and growth.

• Additional benefits to be discussed during the interview.