Scope of Project Coordinator:

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Assistance in planning the composition of the project team and preparation of project management documents.

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Identify and review program management approach and obtain leadership buy-in.

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Review a detailed project plan with:

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Specific program phases (review, testing and change request submission)

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Timelines

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Roles & responsibilities

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Dependencies and key risks

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Review key milestones for tracking project success and report to stakeholders on regular basis.

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Participate in project meetings and facilitate discussion and coordinate with vender.

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Project Status Tracker

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Minutes of Meetings

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Timely escalation in case any activity is at critical path.

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Co-ordination with vendor and Company team for timely completion of the project

Key Assumption:

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A dedicated PMO would be assigned throughout the project who would co-ordinate for involvement of subject matter specialists or additional support resources through the different phases of the project.

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PMO will work closely with a client assigned project manager to co-ordinate information, communication, and escalation with the senior management.

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A monthly steering committee meeting will be held with appropriate stakeholders and weekly status update reports will be circulated.

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PMO would work both on and off site and time spent is expected to vary over time and during different phases of the project.

Dependencies:

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Activities of the Implementation Project that relate to developments normally carried out by the client’s IT staff, or by local contractors, cannot be estimated until more detailed information is available, and reliable timescales for these areas can only be given by the personnel who will undertake the work.

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For the Project Implementation, the following factors are assumed –

1.

Detailed requirements of the client’s processes will be made available.

2.

Kiya.ai project team will have full access to necessary hardware and software facilities.

3.

Kiya.ai project team will have full access to all Business Experts and senior management (decision makers), as required.

4.

All documents / proposals, etc. are signed off without any delays.

5.

All queries raised or clarifications requested are responded to immediately.

6.

The client’s Project team members are identified and made available, from the start of the project or according to individual schedules.

7.

The client’s Project team members will have the appropriate experience and authority to act as representatives for the relevant Business Area, to remove any delays if questions or issues were to be referred to the branches / departments

Skills

A very strong personality with the ability to lead, influence, and manage both internal and external stakeholders effectively.

Strong communication skills, with the ability to facilitate discussions and manage expectations at all levels of the organization.

Ability to make quick decisions, manage multiple priorities, and escalate critical issues when needed.

High resilience under pressure and the ability to maintain focus on key project objectives.