YOU TACKLE FOR QUALITY AND GREAT SERVICE. THIS WILL IMPROVE THE LIFE OF OUR CUSTOMERS.

Would you like to become part of the world's most international company in the world?

A company that pioneered cross-border express delivery in 1969 and is now active in more than 220 countries and territories worldwide. Do you want to be part of a company that connects people worldwide? And the more people we connect, the better life will be on our planet.

 
Join our team and discover how an international network that's focused on service, quality and sustainability, is able to connect people and improve lives through the power of global trade. And not just for our customers, but for every member of our team too. To learn more about our culture, motivated people and our purpose, please visit www.dpdhl.jobs/express 
 

Do you want to make a difference? Then come to our "Insanely Customer Centric" Team and become a Certified International Specialist!

ROLE PURPOSE:  

To provide admin support and effective coordination in planning of scheduling and activities in line with the Company policies and procedures.

YOUR TASKS:

• Day to day admin responsibility of AIMS Management for crew scheduling, crew records & crew route construction enabling the assignment Flying Spanners on Flights.
• Building of the Maintenance roster in AIMS proactively so that the department can forecast & project manpower requirements.
• Constructing of crew routes for pairing – this involves the review each flight on AIMs and assigning a crew position for all “ME” (Maintenance Engineers) (typically 3 days per month).
• Building the flying spanner roster. Each flight needs to be reviewed against the current roster dayshift & nightshift ensuring resources are in place in compliance with the company manning level procedures.
• Liaise with the Production Manager to ensure that adequate B1 & B2 coverage is available for all departures & downtimes. 
• Assist Line Managers with coordinating departures and fueling figures when required.
• The optimization of manpower to ensure that flights are assigned to ensure minimum overtime is incurred to support routine flights.
• Ensuring that maintenance slots have adequate resources to ensure that work packs are completed in line with the requested manpower levels. 
• Communication of all flight changes in timings and cancellations to the flying spanner engineer via AIMs notifications and personal messaging.
• Manage the AMO vacation roster and all leave records ensuring that approved leaves are updated in AIMS.
• Manage and track OT calls and assignment ensuring distribution of overtime is transparent & fair.
• Communication of monthly flight schedule and daily flight updates to Third Party Maintenance Support at outstations.
• Manage annual leave and roster for all contracted engineers ensuring optimization of contracted manning levels.
• Assist in organizing luncheons, meetings and events as required including staff meetings, party and other events when required.
• Arrange/assist visa applications required for Flying Spanner duties to new jurisdictions.
• Any other duties or projects as assigned by the Administration Support Manager & Production Manager.
• From time to time, assist with vacation cover for the other technical department administrators.

YOUR PROFILE: 

• At least 2 years of relevant work experience
• Higher Education Degree or equivalent.
• Strong Communication skills, both oral and written English
• Highly motivated to problem solving and attentive to details
• Knowledgeable with Microsoft Office 365 - preferably with Excel, Word, PowerPoint and Outlook.
• The ability to draft & produce simple reports.
• Commitment to delivering high quality services.
• Proactive, resourceful and can-do multi-task
• Flexible to working pattern when necessary and able to cope with extremely stressful situations and busy environment
• Ability to complete tasks in full with objectives delivered
• Organize with excellent ability to prioritize
• Able to possess time management skills and meet deadlines
• Excellent in interpersonal skills at all levels
• Experience working in a medium size organisation, with at least 15+ staff is an advantage

OUR OFFER:

• Strong career support in an international environment.
• Great culture and colleagues.
• Multifarious benefit programm.

Do you see a personal challenge in these versatile and responsible tasks? Then apply now!