Job Responsibilities:

• Lead and manage the Central Dispatcher Center (CDC) operations for the Intercity Bus Project 
• Coordinate and oversee the dispatching of intercity buses to ensure on-time departures and arrivals.
• Implement and maintain efficient communication systems to liaise with drivers, operators, and other relevant stakeholders.
• Ensure compliance with safety regulations, company policies, and operational procedures.
• Monitor and analyze real-time data to optimize bus schedules and routes for maximum efficiency.
• Resolve any operational issues or emergencies that may arise during bus operations.
• Supervise and train CDC staff to maintain high standards of performance and service quality.
• Collaborate with other departments to improve overall transportation services and customer satisfaction.

Skills

Essential Qualifications:

• Strong leadership and managerial skills to effectively oversee CDC operations.
• Excellent communication and organizational abilities to coordinate bus dispatching activities.
• Knowledge of transportation regulations and safety standards to ensure compliance.
• Problem-solving skills to address operational issues and emergencies efficiently.
• Ability to work under pressure and make quick decisions to maintain bus service quality.

Desired Experience:

• Prior experience in managing transportation operations or dispatch centers is preferred.
• Familiarity with intercity bus services and route planning would be advantageous.
• Experience in supervising and training staff to achieve operational excellence.
• Demonstrated success in optimizing bus schedules and enhancing operational efficiency.