Wyndham Garden is now seeking a Assistant F&B Manager to join our team at Wyndham Garden Manama in Bahrain.
Job Summary
The Assistant F&B Manager is responsible for coordinating and supervising all aspects of bar operations and beverage outlets, while maintaining a profitable operation and high quality products and service levels. He/she is expected to market ideas to promote business; reduce employee turnover; maintain revenue and payroll budgets; and meet budgeted productivity while keeping quality consistently high. He is also responsible in planning and upgrading the standards within the F&B Department.
Education & Experience
- At least 5 years of progressive experience in a hotel or a related field.
- High school diploma required.
- College course work in related field helpful.
- Previous supervisory responsibility required.
- Must have knowledge of F&B preparation techniques, health department rules and regulations, liquor laws and regulations.
Physical Requirements
- Long hours sometimes required.
- Medium work - Exerting up to 50 pounds of force occasionally, and/or 20 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects.
General Requirements
- Must be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service oriented manner.
- Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests.
- Must be able to multitask and prioritize departmental functions to meet deadlines.
- Approach all encounters with guests and employees in an attentive, friendly, courteous and service-oriented manner.
- Attend all hotel required meetings and trainings.
- Participate in M.O.D. coverage as required.
- Maintain regular attendance in compliance with Wyndham Hotels & ResortsStandards, as required by scheduling, which will vary according to the needs of the hotel.
- Maintain high standards of personal appearance and grooming, including wearing nametags.
- Comply with Wyndham Hotels & Resorts Standards and regulations to encourage safe and efficient hotel operations.
- Maximize efforts towards productivity, identify problem areas and assist in implementing solutions.
- Must be effective in handling problems, including anticipating, preventing, identifying and solving problems as necessary.
- Must be able to understand and evaluate complex information, data, etc. from various sources to meet appropriate objectives.
- Must be able to maintain confidentiality of information.
- Perform other duties as requested by management.
- Maintain a warm and friendly demeanor at all times.
Fundamental Requirements
- Employees must, at all times, be attentive, friendly, helpful, and courteous to all guests, managers, and fellow employees.
- Oversee all aspects of the daily operation of beverage operations and outlets.
- Supervise outlet personnel.
- Respond to guest complaints in a timely manner.
- Work with other F&B managers and keep them informed of issues as they arise.
- Keep immediate supervisor fully informed of all problems or matters requiring his/her attention.
- Assist in coordinating and monitoring all phases of Loss Prevention in the outlets/operations.
- Prepare and submit required reports in a timely manner.
- Ensure preparation of required reports, including (but not limited to) Wage Progress, payroll, revenue, employee Schedules, quarterly actions plans.
- Monitor quality of service in beverage outlets.
- Ensure compliance with all local liquor laws, and health and sanitation regulations.
- Ensure compliance with SOP’s in all outlets.
- Ensure compliance with requisition procedures.
- Be visible on the floor and assist staff as needed during busy periods.
- Organize and conduct department meetings in a timely manner.
- Conduct staff performance reviews in accordance with Wyndham Worldwide standards.
- Ensure the training of employees on SOP’s and technical job tasks.
- Ensure compliance with core liquor, beer and wine lists.
- Plan and implement beverage menus.
- Be involved in and/or conduct departmental and hotel training (CARE, One toOne), etc.
- Interview candidates for front-of-house F&B positions and follow standards for hiring approvals.
- Complete tip reporting.
- Ensure overall guest satisfaction.
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