Job Responsibilities:
- Manage and collect overdue payments from customers
- Communicate with customers to resolve outstanding debts
- Negotiate payment plans and settlements
- Update account status and payment information in the system
- Prepare reports on collection activities
Skills
Essential Qualifications:
- High school diploma or equivalent
- Excellent communication and negotiation skills
- Strong attention to detail
- Ability to work independently and as part of a team
- Proficiency in Microsoft Office applications
Desired Experience:
- Minimum of 3 year experience in collections or related field
- Knowledge of debt collection laws and regulations
- Experience with collection software systems