Programming in Bahrain
1075 Jobs Found
<p><h4>Key responsibilities / What you do:</h4>
<p>The main duty of a customer care unit officer is to respond to communication inquiries/complaints raised by members, providers, brokers, and payers as per the standard procedures. The incumbent is also responsible to ensure that all cases are responded to within predetermined time scales and are dealt with the highest standards of customer service. The CCU officer will also document details of all cases and actions taken, in order to make further follow-ups and corrective action as required. The CCU officer will correspond with care center management accordingly and comply to provide a customer-oriented service at all times.</p>
<ul>
<li>Closely coordinate with payers, providers, and members by providing quality actions and resolutions to their concerns and queries.</li>
<li>Proactively handle complaints at the earliest.</li>
<li>Follow communication/update expectations with clients, in accordance with company policies, scheme, or agreed time frames set.</li>
<li>Answer inbound emails as well as assist customers who have specific inquiries.</li>
<li>Build customer's interest in the services and products offered by the company.</li>
<li>Provide personalized customer service of the highest level.</li>
<li>Update the existing database with changes and the status of each existing/prospective customer/member.</li>
<li>Document details of all conversations and actions taken.</li>
<li>Correspond with care center management and keep an open channel of communication.</li>
<li>Maintain records and close-loop each call by completing clerical duties which include faxing, filing paperwork, doing checks on credit references, as well as liaising with other departments.</li>
<li>Analyze the various parts of a problem properly and develop logical solutions within the permitted scope of work.</li>
<li>Efficiently adjudicate pre-approval claims that exceed the standard turnaround time (TAT) to ensure timely resolution.</li>
<li>Issue guarantee of payment (GOP) documents as required to facilitate seamless service delivery.</li>
</ul>
<h4>AI readiness</h4>
<p>Work effectively in an environment shaped by artificial intelligence (AI), machine learning, data analytics, and cloud-based tools, using insights responsibly with our standards of data governance, security, and ethical use.</p>
<h4>Key requirements / What you bring:</h4>
<ul>
<li>Bachelor's degree; medical background (medical, paramedical).</li>
<li>2+ years experience in a call centre/customer service environment; TPA hospitals or medical centers exposure is a plus.</li>
<li>Physically fit to carry out duties.</li>
<li>Legally permitted to work in the country of operations.</li>
<li>Fluency in MS Office (Excel, Word, Outlook, PowerPoint) and general internet navigation and research skills.</li>
<li>Excellent customer service and support skills.</li>
<li>Excellent Arabic and English language skills.</li>
</ul>
<h4>How we hire</h4>
<p>We do not accept unsolicited CVs or approaches from agencies. We only work with partners on our approved supplier list, under contract. Any unsolicited submission will not be considered.</p>
<h4>About us</h4>
<p>We are a world leader in B2B2C insurance and assistance, offering global solutions that span international health and life, travel insurance, automotive, and assistance. Customer driven, our innovative experts are redefining insurance services by delivering future-ready, high-tech high-touch products and solutions that go beyond traditional insurance.</p>
<p>Our products are embedded seamlessly into our partners' businesses or sold directly to customers and are available through four commercial brands. Present in 75 countries, our 21,100 employees speak 70 languages, handle over 71 million cases each year, and are motivated to go the extra mile to offer peace of mind to our customers around the world.</p>
<p>We believe in a strong inclusive culture that encourages people to speak their minds, get involved, and question the status quo. We are proud to be an equal opportunity employer and encourage you to bring your whole self to work, no matter where you are from, what you look like, who you love, or what you believe in.</p>
<p>We therefore welcome applications regardless of race, ethnicity or cultural background, age, gender, nationality, religion, social class, disability, sexual orientation, or any other characteristics protected under applicable local laws and regulations.</p>
<h4>AI and emerging technologies</h4>
<p>AI is revolutionizing customer service and claims management through innovative solutions. These AI-driven tools enhance productivity by streamlining complex claims processes, reducing administrative burdens, and accelerating resolution times. Our AI-powered technology has made claims processing faster, offering quicker resolutions, all while ensuring human oversight for claims to maintain service integrity.</p>
<p>By embracing AI and emerging technologies, we continue to lead the industry, meeting ever-changing customer needs with innovative solutions. Our commitment to ethical AI practices safeguards data integrity and trust, ensuring responsible deployment across all operations. This approach not only enhances customer experiences but also supports strategic initiatives like fraud detection and personalized product offerings, solidifying our position as a leader in the insurance sector.</p>
<p>Great to have you on board. Let's care for tomorrow.</p></p><p></p>
<p><h4>Main duties</h4>
<p>The main duty of a Care Centre - Junior Agent is to respond to telephone inquiries about the company's products or services by following standard scripts and procedures. The incumbent is also responsible to ensure that all calls are answered within predetermined time scales and are dealt with the highest standards of customer service. The CCA will also document details of telephone conversation and actions taken, in order to make further follow-ups and corrective action as required. The CCA will correspond with Care Centre - Team Leader and Care Centre - Assistant Manager accordingly and comply to provide a customer-oriented service at all times.</p>
<h4>Key responsibilities / What you do</h4>
<ul>
<li>Builds a customer-oriented focus in the Care Centre by providing quality actions and resolutions to their concerns and queries.</li>
<li>Follows communication/update expectations with clients, in accordance with the Nextcare policies, scheme or agreed time frames set.</li>
<li>Answers inbound calls as well as assists customers/providers who have specific inquiries.</li>
<li>Makes outbound calls for follow-up cases, additional medical reports, second medical opinion, complaints, etc.</li>
<li>Builds customer's interest in the services and products offered by the company.</li>
<li>Provides personalized customer service of the highest level.</li>
<li>Updates the existing database with changes and the status of each existing/prospective customer/member.</li>
<li>Documents details of telephone conversation and actions taken.</li>
<li>Corresponds with Care Centre - Team Leader and Care Centre - Assistant Manager and keeps an open channel of communication.</li>
<li>Maintains records and closes the loop on each call by completing clerical duties, as well as liaising with other departments.</li>
<li>Analyzes the various parts of a problem properly and develops logical solutions within the permitted scope of work.</li>
<li>Efficiently adjudicates pre-approval claims that exceed the standard turnaround time (TAT) to ensure timely resolution.</li>
<li>Issues Guarantee of Payment (GOP) documents as required to facilitate seamless service delivery.</li>
</ul>
<h4>AI readiness</h4>
<p>Work effectively in an environment shaped by artificial intelligence (AI), machine learning, data analytics and cloud-based tools, using insights responsibly with our standards of data governance, security and ethical use.</p>
<h4>Key requirements / What you bring</h4>
<ul>
<li>Bachelor's degree; medical background preferred.</li>
<li>2+ years experience in a call centre/customer service environment; TPA hospitals or medical centers exposure a plus.</li>
<li>Physically fit to carry out duties.</li>
<li>Legally permitted to work in the country of operations.</li>
<li>Fluency in MS Office (Excel, Word, Outlook, PowerPoint) and general internet navigation and research skills.</li>
</ul>
<h4>How we hire</h4>
<p>Allianz Partners does not accept unsolicited CVs or approaches from agencies. We only work with partners on our approved supplier list, under contract. Any unsolicited submission will not be considered.</p>
<h4>About Allianz Partners</h4>
<p>Allianz Partners is a world leader in B2B2C insurance and assistance, offering global solutions that span international health and life, travel insurance, automotive and assistance. Customer driven, our innovative experts are redefining insurance services by delivering future-ready, high-tech high-touch products and solutions that go beyond traditional insurance.</p>
<p>Our products are embedded seamlessly into our partners' businesses or sold directly to customers and are available through four commercial brands: Allianz Assistance, Allianz Automotive, Allianz Travel and Allianz Care. Present in 75 countries, our 21,100 employees speak 70 languages, handle over 71 million cases each year, and are motivated to go the extra mile to offer peace of mind to our customers around the world.</p>
<p>We at Allianz believe in a strong inclusive culture that encourages people to speak their minds, get involved and question the status quo. We are proud to be an equal opportunity employer and encourage you to bring your whole self to work, no matter where you are from, what you look like, who you love, or what you believe in.</p>
<p>We therefore welcome applications regardless of race, ethnicity or cultural background, age, gender, nationality, religion, social class, disability, sexual orientation, or any other characteristics protected under applicable local laws and regulations.</p>
<h4>AI and emerging technologies at Allianz Partners</h4>
<p>At Allianz Partners, AI is revolutionizing customer service and claims management through innovative solutions. These AI-driven tools enhance productivity by streamlining complex claims processes, reducing administrative burdens, and accelerating resolution times. Our AI-powered technology has made claims processing faster, offering quicker resolutions, all while ensuring human oversight for claims to maintain service integrity.</p>
<p>By embracing AI and emerging technologies, Allianz Partners continues to lead the industry, meeting ever-changing customer needs with innovative solutions. Our commitment to ethical AI practices safeguards data integrity and trust, ensuring responsible deployment across all operations. This approach not only enhances customer experiences but also supports strategic initiatives like fraud detection and personalized product offerings, solidifying Allianz Partners' position as a leader in the insurance sector.</p>
<p>Great to have you on board. Let's care for tomorrow.</p></p><p></p>
<p><h4>Main duties</h4>
<p>The main duty of a Care Centre – Junior Agent is to respond to telephone inquiries about the company's products or services by following standard scripts and procedures. The incumbent is also responsible to ensure that all calls are answered within predetermined time scales and are dealt with the highest standards of customer service. The CCA will also document details of telephone conversations and actions taken, in order to make further follow-ups and corrective action as required. The CCA will correspond with Care Centre – Team Leader and Care Centre – Assistant Manager accordingly and comply to provide a customer-oriented service at all times.</p>
<h4>Key responsibilities / What you do:</h4>
<ul>
<li>Builds a customer-oriented focus in the Care Centre by providing quality actions and resolutions to their concerns and queries.</li>
<li>Follows communication and update expectations with clients, in accordance with the Nextcare policies, scheme, or agreed time frames set.</li>
<li>Answers inbound calls as well as assists customers and providers who have specific inquiries.</li>
<li>Makes outbound calls for follow-up cases, additional medical reports, second medical opinion, complaints, etc.</li>
<li>Builds customer’s interest in the services and products offered by the company.</li>
<li>Provides personalized customer service of the highest level.</li>
<li>Updates the existing database with changes and the status of each existing or prospective customer/member.</li>
<li>Documents details of telephone conversations and actions taken.</li>
<li>Corresponds with Care Centre – Team Leader and Care Centre – Assistant Manager and keeps an open channel of communication.</li>
<li>Maintains records and closes the loop on each call by completing clerical duties, as well as liaising with other departments.</li>
<li>Analyzes the various parts of a problem properly and develops logical solutions within the permitted scope of work.</li>
<li>Efficiently adjudicates pre-approval claims that exceed the standard turnaround time (TAT) to ensure timely resolution.</li>
<li>Issues Guarantee of Payment (GOP) documents as required to facilitate seamless service delivery.</li>
</ul>
<h4>AI readiness</h4>
<p>Work effectively in an environment shaped by artificial intelligence (AI), machine learning, data analytics, and cloud-based tools, using insights responsibly with our standards of data governance, security, and ethical use.</p>
<h4>Key requirements / What you bring:</h4>
<ul>
<li>Bachelor’s degree; medical background preferred.</li>
<li>2+ years experience in a call centre, customer service environment, TPA hospitals, or medical centers exposure is a plus.</li>
<li>Physically fit to carry out duties.</li>
<li>Legally permitted to work in the country of operations.</li>
<li>Fluency in MS Office (Excel, Word, Outlook, PowerPoint) and general internet navigation and research skills.</li>
</ul>
<h4>How we hire</h4>
<p>Allianz Partners does not accept unsolicited CVs or approaches from agencies. We only work with partners on our approved supplier list, under contract. Any unsolicited submission will not be considered.</p>
<p>Allianz Partners is a world leader in B2B2C insurance and assistance, offering global solutions that span international health and life, travel insurance, automotive, and assistance. Customer driven, our innovative experts are redefining insurance services by delivering future-ready, high-tech, high-touch products and solutions that go beyond traditional insurance.</p>
<p>Our products are embedded seamlessly into our partners’ businesses or sold directly to customers and are available through four commercial brands: Allianz Assistance, Allianz Automotive, Allianz Travel, and Allianz Care. Present in 75 countries, our 21,100 employees speak 70 languages, handle over 71 million cases each year, and are motivated to go the extra mile to offer peace of mind to our customers around the world.</p>
<p>We at Allianz believe in a strong inclusive culture that encourages people to speak their minds, get involved, and question the status quo. We are proud to be an equal opportunity employer and encourage you to bring your whole self to work, no matter where you are from, what you look like, who you love, or what you believe in.</p>
<p>We therefore welcome applications regardless of race, ethnicity or cultural background, age, gender, nationality, religion, social class, disability, sexual orientation, or any other characteristics protected under applicable local laws and regulations.</p>
<p>At Allianz Partners, AI is revolutionizing customer service and claims management through innovative solutions. These AI-driven tools enhance productivity by streamlining complex claims processes, reducing administrative burdens, and accelerating resolution times. Our AI-powered technology has made claims processing faster, offering quicker resolutions, all while ensuring human oversight for claims to maintain service integrity. By embracing AI and emerging technologies, Allianz Partners continues to lead the industry, meeting ever-changing customer needs with innovative solutions. Our commitment to ethical AI practices safeguards data integrity and trust, ensuring responsible deployment across all operations. This approach not only enhances customer experiences but also supports strategic initiatives like fraud detection and personalized product offerings, solidifying Allianz Partners' position as a leader in the insurance sector.</p>
<p>Great to have you on board. Let's care for tomorrow.</p></p><p></p>
<p><h4>About the role</h4>
<p>At Pavago, one of our clients is hiring a Property Management Sales Executive to convert qualified property owners and real estate investors into long-term property management clients.</p>
<p>This is a true closing role—not prospecting or appointment setting. You’ll work exclusively with qualified inbound and company-provided leads, guiding prospects through the sales process, presenting tailored property management solutions, handling objections, and closing signed management agreements.</p>
<p>If you’re a confident closer with experience in property management or real estate sales and enjoy turning opportunities into long-term client relationships, this role is built for you.</p>
<h4>What you’ll own</h4>
<strong>Sales closing & deal management</strong><br>
<li>Contact company-provided qualified leads and initiate sales conversations.</li>
<li>Lead discovery calls, presentations, and pricing discussions.</li>
<li>Convert qualified prospects into signed property management clients.</li>
<li>Confidently ask for the business and close opportunities.</li>
<li>Handle objections and negotiate terms professionally.</li>
<li>Ensure a seamless transition from signed agreement to onboarding.</li>
<strong>Full sales cycle management</strong><br>
<li>Manage the sales process from initial contact through signed agreement.</li>
<li>Quickly qualify opportunities and prioritize high-conversion prospects.</li>
<li>Drive deals forward while maintaining momentum throughout the sales cycle.</li>
<li>Maintain ownership of deal progression and timely follow-up.</li>
<li>Coordinate contract execution after closing.</li>
<strong>Client needs analysis & solution selling</strong><br>
<p>Understand the needs and challenges of:</p>
<li>Property owners</li>
<li>Landlords</li>
<li>Real estate investors</li>
<p>Recommend property management solutions based on portfolio size and investment goals.</p>
<p>Clearly communicate the value, ROI, and benefits of the company’s services.</p>
<p>Build urgency while maintaining a consultative sales approach.</p>
<strong>Pipeline & CRM management</strong><br>
<li>Maintain accurate CRM records throughout the sales cycle.</li>
<li>Update deal stages, notes, and follow-up activities consistently.</li>
<li>Track pipeline health and forecast opportunities accurately.</li>
<li>Ensure CRM data remains organized and up to date.</li>
<h4>What makes you a strong fit</h4>
<li>Natural closer who enjoys negotiating and winning business.</li>
<li>Strong consultative selling skills.</li>
<li>Confident presenting value to property owners and investors.</li>
<li>Results-driven with excellent follow-through.</li>
<li>Comfortable working independently in a remote environment.</li>
<li>Organized with strong pipeline management skills.</li>
<li>Excellent verbal communication and relationship-building abilities.</li>
<h4>Required experience & skills</h4>
<strong>Experience</strong><br>
<p>2+ years of closing experience in:</p>
<li>Property management</li>
<li>Real estate sales</li>
<p>Proven history of closing deals—not just generating leads or setting appointments.</p>
<p>Experience selling directly to:</p>
<li>Property owners</li>
<li>Landlords</li>
<li>Real estate investors</li>
<strong>Core skills</strong><br>
<p>Strong understanding of:</p>
<li>Property management services</li>
<li>Pricing models</li>
<li>Client expectations</li>
<p>Excellent objection-handling and negotiation skills.</p>
<p>Ability to communicate value clearly and guide prospects toward confident buying decisions.</p>
<p>Experience using CRM platforms to manage sales pipelines.</p>
<p>Self-motivated with strong ownership and accountability.</p>
<strong>Nice-to-have</strong><br>
<li>Experience selling residential or commercial property management services.</li>
<li>Familiarity with property management software and CRM platforms.</li>
<li>Knowledge of real estate investment strategies and rental property operations.</li>
<li>Experience working with U.S.-based clients.</li>
<h4>What a typical day looks like</h4>
<li>Contact qualified property management leads.</li>
<li>Conduct discovery calls and sales presentations.</li>
<li>Present customized management solutions.</li>
<li>Handle objections and negotiate agreements.</li>
<li>Follow up with active opportunities.</li>
<li>Update CRM records and forecast pipeline activity.</li>
<li>Coordinate signed agreements with internal operations teams.</li>
<p>In short: You’ll turn qualified opportunities into long-term property management clients while owning every stage of the closing process.</p>
<h4>Key metrics for success (KPIs)</h4>
<li>Number of deals closed</li>
<li>Lead-to-client conversion rate</li>
<li>Sales cycle length</li>
<li>Average contract value</li>
<li>Revenue generated</li>
<li>Pipeline accuracy and CRM discipline</li>
<h4>Why join us?</h4>
<li>Focus exclusively on closing qualified opportunities.</li>
<li>No cold prospecting or appointment setting.</li>
<li>Direct impact on revenue and company growth.</li>
<li>Fully remote work environment.</li>
<li>Performance-driven culture with long-term career opportunities.</li>
<p>Opportunity to advance into:</p>
<li>Senior sales executive</li>
<li>Sales manager</li>
<li>Business development manager</li>
<li>Director of sales</li>
<h4>Interview process</h4>
<li>Spark Hire intro video (3–5 minutes)</li>
<li>Client interview</li>
<li>Offer & onboarding</li>
<h4>What happens after you apply</h4>
<p>After submitting your application, you’ll receive an invitation to record a short 3–5 minute intro video. This is the first step in our hiring process and can be completed whenever it’s convenient for you.</p>
<p>Instead of multiple initial screening calls, you’ll have one opportunity to introduce yourself, discuss your experience closing property management or real estate deals, explain your sales approach, and share examples of how you’ve handled objections, negotiated agreements, and consistently converted qualified leads into signed clients. Your video will be reviewed by the hiring team before moving to the client interview.</p>
<p>You can record your video as many times as you’d like before submitting it—only your final version will be reviewed.</p>
<p>Please keep an eye on your inbox and spam folder for the invitation after applying.</p>
<h4>Apply now</h4>
<p>If you’re an experienced closer who understands property management sales, thrives in consultative conversations, and enjoys turning qualified opportunities into long-term client relationships, we’d love to hear from you. Apply today and help drive the growth of a leading property management business.</p></p><p></p>
<p><h4>Job description</h4>
<p>The main duty of a Customer Care Unit Officer is to respond to communication inquiries/complaints raised by members, providers, brokers, and payers as per the standard procedures. The incumbent is also responsible to ensure that all cases are responded to within predetermined time scales and are dealt with the highest standards of customer service. The CCU Officer will also document details of all cases and actions taken, in order to make further follow-ups and corrective action as required. The CCU Officer will correspond with Care Center Management accordingly and comply with providing a customer-oriented service at all times.</p>
<h4>Key responsibilities / what you do:</h4>
<ul>
<li>Closely coordinate with payers, providers, and members by providing quality actions and resolutions to their concerns and queries.</li>
<li>Proactively handle complaints at the earliest.</li>
<li>Follow communication/update expectations with clients, in accordance with NEXtCARE policies, scheme or agreed time frames set.</li>
<li>Answer inbound emails as well as assist customers who have specific inquiries.</li>
<li>Build customers’ interest in the services and products offered by the company.</li>
<li>Provide personalized customer service of the highest level.</li>
<li>Update the existing database with changes and the status of each existing/prospective customer/member.</li>
<li>Document details of all conversation and actions taken.</li>
<li>Correspond with Care Center Management and keep an open channel of communication.</li>
<li>Maintain records and close-loop each call by completing clerical duties which include faxing, filing paperwork, doing checks on credit references, as well as liaising with other departments.</li>
<li>Analyze the various parts of a problem properly and develop logical solutions within the permitted scope of work.</li>
<li>Efficiently adjudicate pre-approval claims that exceed the standard turnaround time (TAT) to ensure timely resolution.</li>
<li>Issue Guarantee of Payment (GOP) documents as required to facilitate seamless service delivery.</li>
<li><strong>AI readiness:</strong> Work effectively in an environment shaped by artificial intelligence (AI), machine learning, data analytics, and cloud-based tools, using insights responsibly with our standards of data governance, security and ethical use.</li>
</ul>
<h4>Key requirements / what you bring:</h4>
<ul>
<li>Bachelor’s degree; medical background (medical, paramedical).</li>
<li>2+ years experience in a call center/customer service environment; TPA hospitals or medical centers exposure a plus.</li>
<li>Physically fit to carry out duties.</li>
<li>Legally permitted to work in the country of operations.</li>
<li>Fluency in MS Office (Excel, Word, Outlook, PowerPoint) and general internet navigation and research skills.</li>
<li>Excellent customer service and support skills.</li>
<li>Excellent Arabic and English language skills.</li>
</ul>
<h4>How we hire</h4>
<p>Allianz Partners does not accept unsolicited CVs or approaches from agencies. We only work with partners on our approved supplier list, under contract. Any unsolicited submission will not be considered.</p>
<p>Allianz Partners is a world leader in B2B2C insurance and assistance, offering global solutions that span international health and life, travel insurance, automotive and assistance. Customer driven, our innovative experts are redefining insurance services by delivering future-ready, high-tech high-touch products and solutions that go beyond traditional insurance.</p>
<p>Our products are embedded seamlessly into our partners’ businesses or sold directly to customers and are available through four commercial brands: Allianz Assistance, Allianz Automotive, Allianz Travel and Allianz Care. Present in 75 countries, our 21,100 employees speak 70 languages, handle over 71 million cases each year, and are motivated to go the extra mile to offer peace of mind to our customers around the world.</p>
<p>We at Allianz believe in a strong inclusive culture that encourages people to speak their minds, get involved and question the status quo. We are proud to be an equal opportunity employer and encourage you to bring your whole self to work, no matter where you are from, what you look like, who you love, or what you believe in.</p>
<p>We therefore welcome applications regardless of race, ethnicity or cultural background, age, gender, nationality, religion, social class, disability, sexual orientation, or any other characteristics protected under applicable local laws and regulations.</p>
<p>At Allianz Partners, AI is revolutionizing customer service and claims management through innovative solutions. These AI-driven tools enhance productivity by streamlining complex claims processes, reducing administrative burdens, and accelerating resolution times. Our AI-powered technology has made claims processing faster, offering quicker resolutions, all while ensuring human oversight for claims to maintain service integrity. By embracing AI and emerging technologies, Allianz Partners continues to lead the industry, meeting ever-changing customer needs with innovative solutions. Our commitment to ethical AI practices safeguards data integrity and trust, ensuring responsible deployment across all operations. This approach not only enhances customer experiences but also supports strategic initiatives like fraud detection and personalized product offerings, solidifying Allianz Partners' position as a leader in the insurance sector.</p>
<p>Great to have you on board. Let's care for tomorrow.</p></p><p></p>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<strong>About Calo (more </strong><strong>here</strong><strong>)</strong><p>Calo is an app providing personalized meal plans for busy people through nutritional algorithms, built with love by chefs, nutritionists, and software engineers.</p><br><br><p>Launched in Bahrain in 2019, we have since expanded to 6 countries, delivered millions of meals to our customers, and are now expanding our mission of making healthy easy to retail and other verticals.</p><br><br><p>We're on a noble mission to make healthy easy. We think this is one of the most important problems to tackle in our world today. We have global ambitions - no small thinking here.</p><br><br><strong>Why This Role Matters</strong><p>As Private Label Manager, you’ll play a key role in building and growing Calo’s private label portfolio across Marketplace and retail channels. You’ll turn customer and market insights into commercially successful products, managing the journey from idea to launch while balancing quality, cost, and customer value. This role is central to expanding our product offering, driving profitable growth, and building strong supplier partnerships.</p><br><br><span><strong>What You’ll Do</strong></span><ul><li><p><span>Own the end-to-end private label strategy and product roadmap across multiple categories.</span></p><br><br></li><li><p><span>Identify new product opportunities through customer insights, market trends, and competitor analysis.</span></p><br><br></li><li><p><span>Lead the development and launch of new products from concept to commercialization.</span></p><br><br></li><li><p><span>Source, evaluate, negotiate, and manage relationships with manufacturers and suppliers.</span></p><br><br></li><li><p><span>Partner with Culinary, Nutrition, QA, Supply Chain, Commercial, Marketing, Growth, Operations, and Finance teams to bring products to market.</span></p><br><br></li><li><p><span>Develop pricing and commercial strategies that balance customer value, competitiveness, and profitability.</span></p><br><br></li><li><p><span>Manage product specifications, packaging, labeling, and regulatory requirements.</span></p><br><br></li><li><p><span>Monitor sales, margins, customer feedback, and category performance to continuously optimize the portfolio.</span></p><br><br></li><li><p><span>Lead product launches and ensure smooth go-to-market execution across Marketplace and retail channels.</span></p><br><br></li><li><p><span>Build business cases, forecast demand, and manage product profitability with Finance.</span></p><br><br></li><li><p><span>Optimize the assortment by identifying opportunities to launch new SKUs and retire underperforming products.</span></p><br><br></li><li><p><span>Track key portfolio KPIs and drive initiatives that improve revenue, margins, quality, and customer experience.</span></p><br><br></li></ul><span><strong>What We’re Looking For</strong></span><ul><li><p><span>Bachelor’s degree in Business, Marketing, Food Science, Supply Chain, or a related field.</span></p><br><br></li><li><p><span>4–7 years of experience in Private Label, Category Management, Product Management, Buying, FMCG, Retail, or Food Manufacturing.</span></p><br><br></li><li><p><span>Proven experience taking consumer products from concept through commercialization.</span></p><br><br></li><li><p><span>Strong commercial and analytical mindset, with experience managing product P&Ls or category performance.</span></p><br><br></li><li><p><span>Experience working with manufacturers, suppliers, and contract producers.</span></p><br><br></li><li><p><span>Strong understanding of food product development, packaging, labeling, and regulatory requirements.</span></p><br><br></li><li><p><span>Excellent project and stakeholder management skills, with the ability to manage multiple launches simultaneously.</span></p><br><br></li><li><p><span>Strong negotiation and communication skills.</span></p><br><br></li><li><p><span>Advanced Excel and data analysis skills; experience with BI tools is a plus.</span></p><br><br></li></ul><span><strong>Who You Are</strong></span><ul><li><p><span><strong>Customer-first:</strong> You’re passionate about understanding customer needs and turning them into products people love.</span></p><br><br></li><li><p><span><strong>Commercially minded:</strong> You naturally think about revenue, margins, costs, and sustainable growth.</span></p><br><br></li><li><p><span><strong>An owner:</strong> You take accountability from the initial idea all the way through execution and results.</span></p><br><br></li><li><p><span><strong>Highly organized:</strong> You can manage multiple products, suppliers, stakeholders, and deadlines without losing attention to detail.</span></p><br><br></li><li><p><span><strong>Proactive and resourceful:</strong> You spot opportunities, solve problems, and move things forward without waiting to be told.</span></p><br><br></li><li><p><span><strong>Collaborative:</strong> You build strong relationships and bring different teams together around a common goal.</span></p><br><br></li><li><p><span><strong>Data-driven:</strong> You use customer insights, market trends, and commercial data to make informed decisions.</span></p><br><br></li><li><p><span><strong>Curious and innovative:</strong> You’re always looking for better products, smarter ways of working, and new opportunities to grow.</span></p><br><br></li><li><p><span><strong>Adaptable:</strong> You thrive in a fast-paced environment and are comfortable navigating ambiguity and change.</span></p><br><br></li></ul><span><strong>The Hiring Journey</strong></span><ul><li><p>Screening meeting with our TA team</p><br><br></li><li><p>Technical interview 1</p><br><br></li><li><p>Technical interview 2</p><br><br></li><li><p>Culture-fit interview</p><br><br></li><li><p>Offer stage</p><br><br></li></ul>
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<p>POSITION SUMMARY Enter and retrieve information contained in computer databases using a keyboard, mouse, or trackball to update records, files, reservations, and answer inquiries from guests. Transmit information or documents using a computer, mail, or facsimile machine. Operate standard office equipment other than computers. Prepare letters, memos, and other documents using word processing, spreadsheet, database, or presentation software. Handle incoming and outgoing mail, including date stamping and distributing incoming mail. Create and maintain computer- and paper-based filing and organization systems for records, reports, documents, etc. Compile, copy, sort, and file records of office activities, business transactions, and other activities. Enter and locate work-related information using computers and/or point of sale systems. Follow all company policies and procedures, ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards, anticipate and address guests service needs, assist individuals with disabilities, and thank guests with genuine appreciation. Speak with others using clear and professional language, prepare and review written documents accurately and completely, and answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors. #LI-NS1</p><p><strong>Desired Candidate Profile</strong></p><p>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.</p>
<p>Manage and oversee daily restaurant operations to ensure seamless service and exceptional guest satisfaction. Lead, motivate, and develop the front-of-house team to deliver outstanding hospitality and maintain service excellence. Ensure all guests receive personalized, attentive, and professional service throughout their dining experience. Monitor dining room operations to maintain quality, consistency, cleanliness, and presentation standards. Handle guest inquiries, feedback, and service recovery situations in a professional and timely manner. Collaborate closely with culinary and beverage teams to ensure effective communication and flawless service execution. Conduct daily pre-shift briefings and communicate operational updates, menu changes, promotions, and service priorities. Assist in recruiting, onboarding, training, and developing team members to support operational success and career growth. Conduct performance discussions and provide regular coaching and feedback to drive team performance. Create and manage staff schedules in accordance with business levels and labor productivity targets. Monitor restaurant reservations, seating strategies, and table management to maximize guest flow and revenue opportunities. Support the execution of special events, private dining experiences, promotions, and seasonal activations. Monitor inventory levels and assist with ordering and stock control processes as required. Ensure compliance with health, safety, sanitation, and food handling regulations. Maintain knowledge of menu offerings, ingredients, allergens, beverage pairings, and restaurant concepts. Drive revenue through effective upselling, guest engagement, and exceptional service delivery. Monitor financial performance indicators, including sales, labor costs, and operating expenses. Review guest feedback and implement action plans to continuously enhance service quality and guest satisfaction. Ensure adherence to company policies, procedures, and luxury hospitality standards. Support management initiatives aimed at improving operational efficiency, profitability, and employee engagement.</p><p><strong>Desired Candidate Profile</strong></p><p>Bachelor's degree in Hospitality Management, Business Administration, or a related field preferred. Minimum 3-5 years of management experience in fine dining, luxury hospitality, or upscale restaurant operations. Strong knowledge of Asian cuisine concepts and luxury dining service standards preferred. Proven leadership experience with a track record of developing high-performing teams. Strong understanding of restaurant operations, guest experience management, and service excellence. Financial awareness with experience managing labor costs, productivity, and revenue objectives. Excellent communication, interpersonal, and organizational skills. Proficiency in restaurant POS systems and Microsoft Office applications. Ability to work flexible schedules, including evenings, weekends, and public holidays.</p>
<p>Main Purpose of Job: The Insurance Operations Officer for Consumer Lines is responsible for the complete end-to-end placement process of individual (retail) insurance products such as Motor, Home, Travel, and other consumer insurance lines. This includes managing quotations, negotiations, policy issuance, renewals, endorsements, and ensuring compliance with underwriting and operational standards. The role acts as the key link between telesales, insurers, and the internal operations team to guarantee smooth, accurate, and timely placement of all consumer insurance policies</p><p>Key Responsibilities:</p><ol><li>Quotation and Placement Management Receive and review all lead submissions and closed deals from telesales and verify completeness of required information. Obtain quotations from approved insurers according to underwriting guidelines and client requirements. Compare quotations based on coverage, pricing, and insurer performance to support sales teams to recommend the best option for the customer. Negotiate terms, premiums, and special conditions with insurers to secure optimal cover. Confirm placement, prepare cover confirmation, and ensure policy documents are issued correctly and on time.</li><li>Policy Administration and Documentation Ensure all policies (new business, renewals, endorsements, cancellations) are accurately processed in the system. Review policy schedules, certificates, and wordings for accuracy and compliance before releasing to clients. Coordinate with insurers for any discrepancies, corrections, or reissuance. Maintain up-to-date records of all policy transactions within the broker management system (CRM, ERP, etc). Support compliance with PDPL, CBB, and company data handling procedures.</li><li>Renewal Management Review renewal lists and ensure renewal quotations are received from insurers 45 days before expiry. Compare renewal terms vs. prior year coverage and pricing to ensure competitiveness. Coordinate with telesales or relationship managers to finalize renewal placements. Maintain renewal tracker to ensure no lapse in coverage and report renewals progress weekly.</li><li>Insurer and Product Relations Maintain strong working relationships with insurer underwriting and operations teams. Track insurer response times, turnaround quality, and maintain placement performance metrics. Support product development and new insurer onboarding by providing market feedback. Stay updated on insurer product offerings, coverage updates, and special promotions.</li><li>Operational Excellence and Compliance Ensure all placements follow company standard policies and procedures, authorities, and regulatory requirements. Support internal audits, compliance checks, and reconciliations related to premium collection and policy issuance. Provide feedback and recommendations to improve efficiency and data accuracy in placement workflows. Participate in training and continuous improvement programs.</li></ol><p><strong>Desired Candidate Profile</strong></p><h2>Educational, Skills and Experience:</h2><p><strong>Required Education and Experience:</strong></p><ul><li>Bachelor s Degree (Insurance, Business, or related field preferred).</li><li>2 4 years of experience in insurance operations, underwriting, or placement within a broker or insurer.</li><li>Familiarity with motor and consumer lines products is essential.</li><li>Fluency in English; Arabic is an advantage.</li></ul><p><strong>Qualifications:</strong></p><ul><li>Strong technical understanding of motor and personal insurance products.</li><li>Excellent coordination and multitasking skills.</li><li>High attention to detail and accuracy in documentation.</li><li>Effective communication and negotiation skills.</li><li>Good command of Excel and CRM or policy management systems.</li><li>Understanding of brokerage workflows and PDPL/CBB compliance.</li><li>Meticulous and process-oriented.</li><li>Proactive in following up and closing pending items.</li><li>Strong sense of ownership and accountability.</li><li>Collaborative and supportive with sales and service teams.</li><li>Committed to service excellence and continuous improvement.</li></ul>
<p><strong>JOB PURPOSE</strong> To ensure the consistent delivery of Gulf Air's customer experience standards through the oversight of cabin appearance and cleanliness, and quality assurance activities across the passenger journey. The role monitors service quality, identifies improvement opportunities, manages cabin appearance programs, and works with internal and external stakeholders to ensure products and services align with corporate standards, brand expectations, and customer needs</p><p><strong>KEY RESPONSIBILITIES</strong></p><p><strong>Cabin Appearance & Cleanliness</strong></p><ul><li>Develop and implement policies, standards, and procedures relating to cabin appearance, cleanliness, and presentation.</li><li>Ensure cabin interiors and customer-facing cabin areas consistently meet established cleanliness, appearance, and presentation standards.</li><li>Oversee cabin cleaning programs, schedules, and service delivery activities to ensure compliance with company requirements.</li><li>Conduct inspections and audits of cabin appearance and cleanliness to verify adherence to established standards.</li><li>Monitor the performance of contracted cleaning service providers and ensure compliance with contractual obligations and service level requirements.</li><li>Investigate and resolve cabin appearance and cleanliness deficiencies in coordination with relevant operational stakeholders.</li><li>Manage resources, materials, budgets, and procurement requirements related to cabin cleaning and cabin appearance activities.</li><li>Establish and monitor key performance indicators for cabin appearance and cleaning operations.</li></ul><p><strong>Quality Assurance & Ground Experience</strong></p><ul><li>Develop, implement, and maintain quality assurance programs to monitor service delivery and ensure alignment with Gulf Air's customer experience standards and business objectives.</li><li>Conduct regular assessments of the end-to-end passenger journey, including reservations, check-in, airport services, lounges, boarding, onboard services, baggage delivery, and post-flight services.</li><li>Measure compliance with established service standards and identify opportunities to enhance the overall customer experience.</li><li>Analyze customer feedback, audit findings, complaints, service performance data, and operational reports to identify trends and recommend corrective actions.</li><li>Coordinate with operational departments to address service gaps and implement continuous improvement initiatives.</li><li>Ensure products and services delivered across customer touchpoints are aligned with Gulf Air's brand promise and marketing commitments.</li><li>Develop quality performance indicators and monitor departmental and service provider performance against established targets.</li><li>Prepare quality assurance reports, audit findings, trend analyses, and management recommendations</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li><strong>EDUCATION / QUALIFICATIONS</strong> Bachelor's degree in Aviation Management, Hospitality Management, Business Management, Quality Management, or an equivalent major in the related field</li><li><strong>EXPERIENCE</strong>: A minimum of 4 years of experience in the related field</li></ul><p>To complete the application you would need the following document(s):</p><ul><li>Resume/CV</li><li>Passport-size photograph</li><li>Qualification CV</li><li>Passport-size photograph</li><li>Qualification CV</li></ul>
<p>Working across the globe, V2X builds smart solutions designed to integrate physical and digital infrastructure from base to battlefield. We bring 120 years of successful mission support to improve security, streamline logistics, and enhance readiness. Aligned around a shared purpose, our $3.9B company and 16,000 people work alongside our clients, here and abroad, to tackle their most complex challenges with integrity, respect, responsibility, and professionalism.</p><p>The Galley Manager supervises all resources and staffing necessary to perform Galley operations at ISA BOS. The Galley Manager will supervise 12+/- food service workers who are Local Nationals (LNs). The Galley Manager is responsible for developing and implementing a 28-day cycle menu per Part A, Chapter 3 of NAVSUP P-486 and ensuring supplies are sufficient to meet daily meal preparation and serving requirements. Ensure proper cooking techniques are being applied IAW standards and guidelines as established by NAVSUP P-486, NAVSUP P-7, The Armed Forces Recipe Service, NAVSUP P-476, Navy Food Service, NAVSUP P-580, Fat, Cholesterol and Calories List for General Messes, The New Professional Chef, and The Art and Science of Culinary Preparation. Maintain all equipment accountability and serviceability and turn-in and ordering of stockage levels using the Food Service Management (FSM) System. Provide meal planning services to ensure cycle menu planning is acceptable and sufficient supplies are available for the execution of daily meal preparation and serving processes. The majority of Galley operations will be to provide carry-out meals per NAVSUP P-486. The Galley Manager must ensure that all meals meet Nutritious and Acceptable Meal standards and guidelines as established by applicable NAVSUP regulations and The Armed Forces Recipe Service. Three meals are provided daily with an average daily headcount of over 120 patrons.</p><p>Responsibilities</p><ul><li>Manages and directs functions directly related to Galley operations</li><li>Utilizes the Food Service Management (FSM) system to order subsistence supplies, manage the galley operation and submit applicable food service forms at the end of each workday; ensures all information is accurate and timely</li><li>Develops 28-day menu cycle IAW Part A, Chapter 3 of NAVSUP P-486</li><li>Maintains all equipment: accountability, serviceability, turn-in and stockage levels</li><li>Ensures Galley supervisors and employees complete food service sanitation and safety training requirements per Sections 2-1.2.2.C and 2-1.2.2.D, Chapter 1 of NAVMED P-5010, Food Safety</li><li>Ensures all galley personnel comply with personal cleanliness and hygienic practices as specified by Sections 2-3 and 2-4, Chapter 1 of NAVMED P-5010</li><li>Performs logistic management to ensure daily meal preparation and serving processes are uninterrupted</li><li>Manages a 30 day subsistence and consumable supply ensuring adequate supplies are on hand to support menu cycle</li><li>Supervises cashier services for Ration-in-Kind (RIK) eligible patrons and paying patrons</li><li>Monitors and schedules routine and emergency maintenance of portable Galley container equipment</li><li>Performs other duties and assignments as required</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li>High school diploma or equivalent required</li><li>Associate degree in a culinary or food management field preferred.</li><li>Formal training as a chef, food service manager, kitchen supervisor, and food service planner is highly desired.</li><li>Ten years of relevant experience with progressively increasing responsibility in military food service, or five years of experience in military food service at the rank of E7 or above.</li><li>Must have minimum of three years management experience managing a galley or dining facility of similar size.</li><li>Experience working with Foreign Nationals required.</li><li>Previous Navy galley experience is highly desirable.</li><li>Must be computer literate and proficient in MS Office software.</li><li>Must have proof of U.S. Citizenship and a valid state driver s license and must be eligible for access throughout the project geographic scope.</li><li>Must be able to read and speak English.</li></ul>
<h2 class="h5">Job description</h2>
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<p><strong>Job summary</strong></p><br><p>The Sales Manager is responsible for effectively soliciting and becoming familiar with all accounts in his/her market segments. He/she is also responsible for prospecting and closing on assigned accounts/territory to positively impact hotel revenues. The Sales Manager is responsible for an increase in transient room revenue by increasing production of existing accounts. He/she is also responsible for month-end reporting and tracking of account production.</p><br><p><strong>Main tasks</strong></p><br><ul><li><p>Develop a full working knowledge of the operations of the hotel, including Food and Beverage, Guest Services and Reservations.</p><br></li><li><p>Develop a complete knowledge of company sales policies and SOP’s, and ensure knowledge of and adherence to those policies by the sales team.</p><br></li><li><p>Meet or exceed set goals.</p><br></li><li><p>Operate the Sales Department within established sales expense budget.</p><br></li><li><p>Participate in required M.O.D. and Saturday office coverage as scheduled.</p><br></li><li><p>Initiate and follow up on leads.</p><br></li><li><p>Maintain and participate in an active sales solicitation program.</p><br></li><li><p>Monitor production of all top accounts and evaluate trends within your market.</p><br></li><li><p>Regularly contact existing accounts based on the tracing frequencies of the account coverage requirements.</p><br></li><li><p>Meet or exceed sales solicitation call goals as assigned by the Director of Sales & Marketing.</p><br></li><li><p>Identify knowledge gaps within the team and develop plans for filling them</p><br></li><li><p>Ensure that company quotas are met by holding daily check-ins with sales team to set objectives and monitor progress.</p><br></li><li><p>Create and execute a strategic sales plan that expands our customer base and extends the company's global reach</p><br></li><li><p>Meet with potential clients and grow long-lasting relationships that address their needs</p><br></li><li><p>Invite clients to the hotel for entertainment, lunches, tours and site inspections.</p><br></li><li><p>Assist in implementing special promotions relating to direct sales segments.</p><br></li><li><p>Assist in the preparation of required reports in a timely manner.</p><br></li><li><p>Be familiar with all Wyndham sales policies and selling techniques with an emphasis on maximizing occupancy and Average Daily Rate (ADR).</p><br></li><li><p>Conduct a professional, thorough site inspection of the hotel with clients, exhibiting key features and benefits of the property.</p><br></li><li><p>Use your property’s computerized sales management system to manage the hotel’s business, including (but not limited to) generating reports, entering business, blocking space and building accounts.</p><br></li><li><p>Meet and greet onsite contacts.</p><br></li><li><p>Develop networking opportunities through active participation in community and professional associations, activities and events.</p><br></li><li><p>Review meeting planner evaluations with the Director of Sales & Marketing to ensure that issues receive follow-up.</p><br></li><li><p>Entertain clients.</p><br></li><li><p>Handle inquiries.</p><br></li><li><p>Conduct research on client room nights/revenue performance, prepare account performance reports quarterly and annually, conduct semi-annual account review meetings with account representatives.</p><br></li><li><p>Prospect for new transient business. Track all transient leads (lost and turndown). Participate in transient, group and catering lead referral.</p><br></li><li><p>Develop and implement specific account marketing plans for appropriate accounts. Monitor production compliance.</p><br></li><li><p>Maintain regular communication with all special corporate/preferred corporate accounts and send quarterly production reports to all clients. Communication to be property defined may include newsletters, client receptions/recognition functions, etc.</p><br></li><li><p>Respond to customer inquiries and request for pricing</p><br></li><li><p>Maintain in-depth files on all accounts; via hard files and/or automated account management system</p><br></li><li><p>Assist in updating Brand national Transient database, if applicable. Coordinate local transient sales initiative and activities with Brand National Transient Sales for national and regional transient accounts, if applicable.</p><br></li><li><p>Participate in trade shows, community & professional organizations to maintain high visibility.</p><br></li></ul> </div>
<h2 class="h5">Job description</h2>
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<p>1. BRIEFDESCRIPTIONOFJOBFUNCTION</p><br><br><p>ThefunctionofTelemarketingAgententailsthefollowing:</p><br><br><p>2.1.1. coldcallingtechniquesonprospects</p><br><br><p>2.1.2. persuadingpotentialcustomerstopurchaseaproduct orservice</p><br><br><p>2.1.3. obtainingreferralsandleadsfromavarietyofsourcesfromleadgenerationactivities</p><br><br><p>2.1.4. contributing to department'sfunctionofcollectingdataandconverting</p><br><br><p>themintoqualifiedleadsthenconductsalescalls.</p><br><br><br><br><p>2. DUTIESACTUALLYPERFORMEDBYTHISPOSITION:</p><br><br><p>* Servescustomersbysellingproductsviatelephone.</p><br><br><p>* Contactindividualsbytelephoneinordertosolicitsalesforgoodsorservices.</p><br><br><p>* Recommendschangesinproducts,service,andpolicybyevaluatingresultsandcompetitivedevelopments.</p><br><br><p>* Resolvescustomercomplaintsbyinvestigatingproblems,developing</p><br><br><p>solutions,preparingreports,andmakingrecommendationstomanagement.</p><br><br><p>* Maintainsprofessionalandtechnicalknowledgebyattendingeducational workshops,reviewingprofessionalpublications,establishingpersonalnetworks,andparticipatinginprofessionalsocieties.</p><br><br><p>* Conductclientormarketsurveys,andtypedetailed notesregardingsaleorserviceoffered.</p><br><br><p>* Deliverpreparedsalestalks,readingfromscriptsthat describeproductsorservices,to persuadepotentialcustomerstopurchaseaproduct orservice.</p><br><br><p>* Explainproductsorservicesandprices,andanswerquestionsfromcustomers.</p><br><br><p>* Maintain records ofcontacts, accounts,and orders in the company's system only.</p><br><br><p>* Obtaincustomerinformationsuchasname,address,andpaymentmethod,andenter ordersintocomputers.</p><br><br><p>* Obtainnamesandtelephonenumbersofpotentialcustomersfromsourcessuchas</p><br><br><p>referrals,coldcalling,andanyotherlegalmeans.</p><br><br><p>* Assistandsupportthelinemanagerbytakingtasksassignbythemwhennecessary.</p><br><br><p>3. ESSENTIALQUALIFICATIONREQUIRED(EDUCATION/EXPERIENCE/SKILLS)</p><br><br><br><p>* Minimumofhighschoolcertification</p><br><br><p>* Diplomaandsomeformofworkexperienceispreferred</p><br><br><p>* Strongcommunicationskills</p><br><br><p>* Goodsellingskills</p><br><br><p>* Positiveenergyandteamworkethos</p><br><br><p> Excellentwrittenandoralcommunicationskills.</p><br><br><p>* Goodunderstandingoftheservices</p><br><br><p>* Behighlycomputerliterate,particularlyinMicrosoftOfficeProducts.</p><br><br><p>* Abilitytopersuadeotherstochangetheirmindsorbehavior.</p><br><br><p>* Abilitytogivefullattentiontowhatotherpeopleare saying, andtoactivelylookforwaystohelppeople.</p><br><br><br><p>4. KPIs</p><br><br><br><p>ToachievethedailyandmonthlysalesKPIsassetbythemanagement.</p><br><br><p>Monthlysalesresultsmustbewithintargetssetbymanagementintermsofpremiumandcommissionincome,andthisissubjettoreviewminimumofonceannually.</p><br><br><br><p>5. Commissionorincentives</p><br><br><p>Commissionsorincentivestobeagreed.</p><br><br><p>Importantnotes:CommissionisonlypayableifallKPIare achieved.</p><br><br><br><p>6. TypicalWorkingConditions</p><br><br><p>NormalWorkingHours40hoursaweek</p><br><br><p>WorkingTimingmayincluderotatingshift.</p><br><br><br><p>Work mayrequire occasionalweekendand/oreveningwork</p><br><br>
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<p>POSITION SUMMARY Greet guests and determine the number in their party. Seat guests by finding a clean, available table; pulling out chairs; placing clean/current menu in front of guest, etc. Guide guests through the dining rooms and provide any needed assistance. Move and arrange tables, chairs, and settings and organize seating for groups with special needs. Ensure place settings are appropriate and each guest has a napkin, clean silverware, and any other item that is part of the standard place setting. Check menus to ensure they are current, clean, plentiful, and wrinkle-free. Maintain cleanliness of work areas throughout the day, practicing clean-as-you-go procedures. Monitor dining rooms for seating availability, service, safety, and well being of guests. Our jobs aren t just about putting food on the table that our guests will enjoy until they ask for their bill. Instead, we want to build an experience that is memorable and unique with food and drinks on the side. Our Guest Service Experts take the initiative and deliver a wide range of services to make sure that guests enjoy their meal. Whether setting tables, communicating with the kitchen, interacting and serving guests, or cleaning work areas and supplies, the Guest Service Expert makes transactions feel like part of the experience. No matter what position you are in, there are a few things that are critical to success creating a safe workplace, following company policies and procedures, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Service Experts will be on their feet and moving around (stand, sit, or walk for an extended time; moving over sloping, uneven, or slippery surfaces), managing the menu (read and visually verify information), and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance and 50 pounds with assistance; reach overhead and below the knees, including bending, twisting, pulling, and stooping). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Service Experts to get it right for our guests and our business each and every time.</p><p><strong>Desired Candidate Profile</strong></p><p>Education: High school diploma or G.E.D. equivalent. Related Work Experience: Less than 1 year related work experience. Supervisory Experience: No supervisory experience. License or Certification: None</p>
<p><h4>Company description</h4>
<p>Mantis is a leading, conservation-focused hotel group with eco-lodges, waterways and curated eco-resorts located all over the world. Sustainable travellers have been enjoying eco-tourism, safaris and adventure travel with Mantis since 2000. Rooted in conservation, Mantis pursues sustainable business practices and develops tourism products that are respectful of the environment and communities in which they operate. Whether small and intimate or vast and complex, on a sweeping African plain, beach-side escape or bustling city, each is an exceptional place for guests to find themselves. While uniquely different in the experiences they offer, all are linked through a collective obsession to be extraordinary, to be rare in a world that mass-produces sameness.</p>
<h4>Job description</h4>
<p><strong>Rooms division manager</strong></p>
<p>The Rooms Division Manager at Hawar Resort by Mantis is responsible for managing all aspects of the Rooms Division, which includes Front Office, Housekeeping, and Guest Services. You will ensure that the highest standards of service and quality are consistently delivered to our guests. The Rooms Division Manager will lead and inspire the team, ensuring efficient operations while enhancing the guest experience and achieving financial goals.</p>
<h4>What is in it for you:</h4>
<ul>
<li>Engage in conservation efforts and help preserve wildlife.</li>
<li>Enjoy sustainable adventures with exclusive rewards.</li>
<li>Celebrate locality and heritage in a vibrant community.</li>
<li>Advance your career with global development opportunities.</li>
<li>Drive change through impactful social initiatives.</li>
<li>Collaborate with a passionate, innovative team.</li>
</ul>
<h4>Key responsibilities:</h4>
<p><strong>Leadership and team management:</strong></p>
<ul>
<li>Lead and manage the Rooms Division team, fostering a culture of excellence, collaboration, and continuous improvement.</li>
<li>Recruit, train, and develop staff to ensure high levels of performance and engagement.</li>
<li>Conduct regular performance evaluations, provide constructive feedback, and implement development plans to enhance team capabilities.</li>
</ul>
<p><strong>Operational excellence:</strong></p>
<ul>
<li>Oversee daily operations of the Front Office, Housekeeping, and Guest Services to ensure smooth and efficient functioning.</li>
<li>Develop and implement standard operating procedures to ensure consistency and quality in guest service.</li>
<li>Monitor room inventory and coordinate with the reservations team to maximize occupancy and revenue.</li>
</ul>
<p><strong>Guest experience management:</strong></p>
<ul>
<li>Ensure an exceptional guest experience by addressing and resolving guest inquiries and complaints promptly and effectively.</li>
<li>Implement guest service standards and continuously monitor guest feedback to drive improvements.</li>
<li>Collaborate with other departments to enhance the overall guest experience and promote a welcoming atmosphere.</li>
</ul>
<p><strong>Financial performance:</strong></p>
<ul>
<li>Develop and manage the Rooms Division budget, focusing on cost control and maximizing profitability.</li>
<li>Analyze financial reports and performance data to identify opportunities for revenue growth and operational efficiency.</li>
<li>Implement revenue management strategies, including upselling and cross-selling initiatives, to optimize room revenue.</li>
</ul>
<p><strong>Quality assurance and compliance:</strong></p>
<ul>
<li>Ensure compliance with all health, safety, and security standards, as well as company policies and procedures.</li>
<li>Conduct regular inspections of guest rooms and public areas to maintain high standards of cleanliness and maintenance.</li>
<li>Develop and implement quality assurance programs to uphold brand standards and enhance guest satisfaction.</li>
</ul>
<h4>Qualifications</h4>
<ul>
<li><strong>Educational qualifications:</strong> Bachelor’s degree in Hospitality Management, Business Administration, or a related field.</li>
<li><strong>Experience:</strong> Minimum of 5 years of experience in a similar role within the hospitality industry, preferably in a luxury resort or hotel setting.</li>
<li><strong>Leadership and management skills:</strong> Strong leadership, management, and interpersonal skills.</li>
<li><strong>Communication and problem-solving:</strong> Excellent communication and problem-solving abilities.</li>
<li><strong>Technical proficiency:</strong> Proficiency in hotel management software and Microsoft Office Suite.</li>
<li><strong>Flexibility:</strong> Ability to work flexible hours, including evenings, weekends, and holidays.</li>
</ul>
<h4>Additional information</h4>
<p><strong>Our commitment to diversity & inclusion:</strong> We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.</p>
<p><strong>Why work for Accor?</strong> We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.</p>
<p>By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality.</p>
<h4>About mantis collection:</h4>
<p>Mantis is a boutique hospitality group that was founded by conservationist Adrian Gardiner in 2000, with its main focus predominantly in Africa and the Middle East. Mantis grew from Adrian’s vision to restore and rewild degraded farmland which he developed into a widely-acclaimed Private Game Reserve. This was the first private game reserve in the Eastern Cape and the beginning of eco-tourism in a poverty-stricken province that had few opportunities outside of commercial farming. Adrian and the Mantis team successfully created a place where man and nature could co-exist sustainably. From this initial success, the Mantis model was then developed worldwide, understanding that consumers could use the Mantis portfolio as a mark of quality, consistency and character. Today the diverse portfolio of handpicked properties links up to create travel journeys, which offer guests the opportunity to experience the essence of the location in a setting of tailored luxury. Rooted in conservation, Mantis pursues sustainable business practices and develops tourism products that are respectful of the environment and communities in which they operate.</p>
<p>Do what you love, care for the world, dare to challenge the status quo! #belimitles</p></p><p></p>
<ol><li><p>Provide administrative and clerical support to the management and office team.</p></li><li><p>Handle daily office correspondence, documentation, filing, and data entry.</p></li><li><p>Prepare reports, letters, and other administrative documents.</p></li><li><p>Maintain accurate employee and company records.</p></li><li><p>Coordinate with different departments and assist with day-to-day office operations.</p></li><li><p>Handle phone calls, emails, and routine administrative inquiries.</p></li><li><p>Perform other administrative duties as assigned.</p></li></ol><p><strong>Desired Candidate Profile</strong></p><ol><li><p>Indian nationality.</p></li><li><p>Previous experience in an administrative or office support role.</p></li><li><p>Good command of <strong>English</strong>, both written and spoken.</p></li><li><p>Proficiency in <strong>Microsoft Office (Word, Excel, and Outlook)</strong>.</p></li><li><p>Strong organizational and communication skills.</p></li><li><p>Ability to multitask, prioritize responsibilities, and work effectively under pressure.</p></li><li><p>Professional attitude, reliability, and attention to detail.</p></li></ol>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span><br>Description for Internal Candidates<br>POSITION SUMMARY<br>This position reports to the Director of Sales and Distribution. He/she performs daily quality checks, ensures that all tasks are performed to The Ritz-Carlton standards. He/she is involved in scheduling and small projects to enhance Sales & Marketing services. Manage mini hotel inventory and ensure rate and market code accuracy in MARSHA and OPERA / Power of M. Submit reports outlining group performance for past, present, and future groups, focusing on groups past and approaching their cut-off dates. Process billing, room blocking, and other reservation tasks for groups. Ensure optimum service to bookers, guests, meeting planners, and other departments.<br>RESPONSIBILITIES<br>The primary responsibilities of the role include: <br>Sales & Marketing<br>Provide administrative support for the Sales Executives, Sales Managers, Director of Business Travel, Director of (Segment) Sales, and Director of Sales and Distribution.<br>Filing system must be accessible and accurate at all times.<br>To have a tracing system for follow-up work by the sales personnel you are assigned to.<br>Department’s policies and procedures, training and development manuals, and relevant sales and marketing reports.<br>Minute meetings, transcribe and distribute to all relevant parties.<br>Retrieve and deliver departmental mail.<br>Highest level of phone responsiveness within the department. Phone coverage must be available from 09:00 to 17:00 hours.<br>Assist in the preparation of the hotel’s month – end report and annual budget.<br>Participate in daily Sales Line-up, weekly Sales Meeting, and other business-related meetings and functions.<br>Availability and storage of sales – related collateral.<br>Reservations<br>Ensures that all reservations are handled according to Ritz Carlton Brand Standards.<br>Handles reservation requests received in an accurate, complete and timely manner.<br>Has full knowledge of FIT reservations and able to handle ERS and Wholesale reservations and assists in these areas when needed<br>Ensures that guest and blocks profiles are linked to the reservation.<br>Ensures 100% accuracy of Market Segmentation in groups<br>Ensures that all amendments and changes are updated in the system.<br>Notes and follows up on guest preferences and special requests. <br>Monitors group activity with Reservation Manager, Revenue Manager, Director of Sales and Dir of CCS.<br>Communication<br>Ensures that all pertinent information is provided to bookers, guests and sales managers and all special requests are communicated to the CCS manager and Front office.<br>Ensures all group requirements are entered completely and accurately. <br>Maintains confidentiality of all guest information.<br>Maintains complete knowledge of upcoming and in-house groups and communicates any necessary information<br>Communicates status of groups – groups approaching cut-offs and full blocks to Revenue manager & meeting planers.<br>Attends daily line-ups and communicate all challenges and successes with the rest of the team.<br>Promptly, accurately and consistently reports all guest incidents and how they were solved.<br>Attends designated meetings prepared with information related to group reservations.<br>Prepares and hosts weekly group communication meetings with Revenue/Sales/CCS<br>Delegates groups and tasks among the Group Reservations team<br>Attends Resume and Internal meetings in relation to events with rooms in the hotel<br>Coaching and Developing Others<br>Ensures ongoing training and development of Group Reservation Agents (wherever applicable)<br>Other<br>Performs all tasks as detailed in daily task list.<br>Processes visa applications for groups.<br>Produces weekly group tracker in the absence of the Group Reservations Supervisor.<br>Maintains the cleanliness and tidiness of the work area at all times.<br>Participates in related project teams. <br>Ensures group files are accurate and up to date.<br>Ensures accurate billings for groups.<br>Product Knowledge<br>Has in depth knowledge about room types and their features.<br>Has in depth knowledge about Restaurants, resorts, and other services offered in the hotel.<br>Is up to date knowledge of all running promotions and events in the hotel.<br>Revenue Management Knowledge<br>Is knowledgeable of Rate Structure and Rate Strategy.<br>Is knowledgeable of upcoming peak and need Periods.<br>Has full comprehension of all Ritz Carlton and property specific programs, packages and promotions.<br>Building Relationships<br>…eliminates insular thinking by fostering a positive climate for work relationships and teams committed to achieving organizational goals and initiatives. <br>Treats people fairly, with dignity and respect<br>Works to meet goals in a manner that does not disadvantage other individuals or groups<br>Demonstrates business ethics and personal integrity, i.e., is widely trusted; is seen as a direct, truthful individual<br>Listens and responds to others<br>Is interested in others’ views even if they counter own views<br>Is a team player and a leader.<br>Has ability to motivate staff and maintain a cohesive team. <br>Managing Work Execution<br>…proactively ensures that others have the accountability, authority and resources necessary to both manage work execution and drive for results.<br>Approaches work with a sense of urgency and purpose<br>Allocates time and resources effectively when faced with competing demands<br>Overcomes obstacles to accomplish challenging objectives<br>Follows through on inquiries, requests, and complaints<br>Works with meeting planners while they are in the hotel.<br>ORGANIZATIONAL CAPABILITY<br>…proactively identifies and develops talent within the organization.<br>Approaches work with a sense of urgency and purpose<br>Allocates time and resources effectively when faced with competing demands<br>Overcomes obstacles to accomplish challenging objectives<br>Follows through on inquiries, requests, and complaints<br>LEARNING &APPLYING PERSONAL EXPERTISE<br>Acts independently to improve and increase skills and knowledge <br>Demonstrates an awareness of personal strengths and areas for improvement<br>Shares learning, innovations, and best practices with others <br>Is willing to learn from others <br>Performs all technical/procedural requirements of the job.<br>Has ability to train departments affected by the group reservations on the whole group reservation process and how it affects the whole hotel.<br>Experience <br>Must have a minimum of 2 years of hospitality experience at the Ritz-Carlton or another hotel company in a Supervisory position. Experience should be within various hotel departments, including Front Desk, Reservations, and Sales<br>Education <br>College degree preferred<br>Skills and Knowledge<br>Ability to maintain the hotel’s standards, policies and procedures <br>Comprehension of technical and managerial applications of Reservation systems including MARSHA and Opera<br>Comprehension of the reservation sales process for Ritz-Carlton<br>Ability to maintain positive and engaging relations with all inquiries<br>Ability to overcome objections <br>Ability to focus on details<br>Ability to multitask and take on cross-functional tasks when required<br>Ability to remain well organized and concentrated in high-stress situations<br>Knowledge of Outlook and Microsoft Excel<br>Fluency in the English language – both written and spoken<br>Knowledge of spoken Arabic is an advantage<br>Ability to work with minimum supervision<br>#LI-NS1<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law. <br>Same Posting Description for Internal and External Candidates<br>At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world’s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate. <br>Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests.<br>Your role will be to ensure that the “Gold Standards” of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with.<br>In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>
<p><h4>Position summary</h4>
<p>This position reports to the director of sales and distribution. He/she performs daily quality checks, ensures that all tasks are performed to The Ritz-Carlton standards. He/she is involved in scheduling and small projects to enhance sales and marketing services. Manage mini hotel inventory and ensure rate and market code accuracy in MARSHA and OPERA / Power of M. Submit reports outlining group performance for past, present, and future groups, focusing on groups past and approaching their cut-off dates. Process billing, room blocking, and other reservation tasks for groups. Ensure optimum service to bookers, guests, meeting planners, and other departments.</p>
<h4>Responsibilities</h4>
<p>The primary responsibilities of the role include:</p>
<h4>Sales & marketing</h4>
<ul>
<li>Provide administrative support for the sales executives, sales managers, director of business travel, director of (segment) sales, and director of sales and distribution.</li>
<li>Filing system must be accessible and accurate at all times.</li>
<li>Maintain a tracing system for follow-up work by the sales personnel you are assigned to.</li>
<li>Manage department’s policies and procedures, training and development manuals, and relevant sales and marketing reports.</li>
<li>Minute meetings, transcribe and distribute to all relevant parties.</li>
<li>Retrieve and deliver departmental mail.</li>
<li>Highest level of phone responsiveness within the department. Phone coverage must be available from 09:00 to 17:00 hours.</li>
<li>Assist in the preparation of the hotel’s month-end report and annual budget.</li>
<li>Participate in daily sales line-up, weekly sales meeting, and other business-related meetings and functions.</li>
<li>Ensure availability and storage of sales-related collateral.</li>
</ul>
<h4>Reservations</h4>
<ul>
<li>Ensure that all reservations are handled according to Ritz-Carlton brand standards.</li>
<li>Handle reservation requests received in an accurate, complete, and timely manner.</li>
<li>Have full knowledge of FIT reservations and be able to handle ERS and wholesale reservations; assist in these areas when needed.</li>
<li>Ensure that guest and block profiles are linked to the reservation.</li>
<li>Ensure 100% accuracy of market segmentation in groups.</li>
<li>Ensure that all amendments and changes are updated in the system.</li>
<li>Note and follow up on guest preferences and special requests.</li>
<li>Monitor group activity with reservation manager, revenue manager, director of sales, and director of CCS.</li>
</ul>
<h4>Communication</h4>
<ul>
<li>Ensure that all pertinent information is provided to bookers, guests, and sales managers and all special requests are communicated to the CCS manager and front office.</li>
<li>Ensure all group requirements are entered completely and accurately.</li>
<li>Maintain confidentiality of all guest information.</li>
<li>Maintain complete knowledge of upcoming and in-house groups and communicate any necessary information.</li>
<li>Communicate status of groups – groups approaching cut-offs and full blocks to revenue manager and meeting planners.</li>
<li>Attend daily line-ups and communicate all challenges and successes with the rest of the team.</li>
<li>Promptly, accurately, and consistently report all guest incidents and how they were solved.</li>
<li>Attend designated meetings prepared with information related to group reservations.</li>
<li>Prepare and host weekly group communication meetings with revenue, sales, and CCS.</li>
<li>Delegate groups and tasks among the group reservations team.</li>
<li>Attend resume and internal meetings in relation to events with rooms in the hotel.</li>
</ul>
<h4>Coaching and developing others</h4>
<ul>
<li>Ensure ongoing training and development of group reservation agents (wherever applicable).</li>
</ul>
<h4>Other</h4>
<ul>
<li>Perform all tasks as detailed in daily task list.</li>
<li>Process visa applications for groups.</li>
<li>Produce weekly group tracker in the absence of the group reservations supervisor.</li>
<li>Maintain the cleanliness and tidiness of the work area at all times.</li>
<li>Participate in related project teams.</li>
<li>Ensure group files are accurate and up to date.</li>
<li>Ensure accurate billings for groups.</li>
</ul>
<h4>Product knowledge</h4>
<ul>
<li>Have in-depth knowledge about room types and their features.</li>
<li>Have in-depth knowledge about restaurants, resorts, and other services offered in the hotel.</li>
<li>Be up to date on all running promotions and events in the hotel.</li>
</ul>
<h4>Revenue management knowledge</h4>
<ul>
<li>Be knowledgeable of rate structure and rate strategy.</li>
<li>Be knowledgeable of upcoming peak and need periods.</li>
<li>Have full comprehension of all Ritz-Carlton and property-specific programs, packages, and promotions.</li>
</ul>
<h4>Building relationships</h4>
<p>Eliminate insular thinking by fostering a positive climate for work relationships and teams committed to achieving organizational goals and initiatives.</p>
<ul>
<li>Treat people fairly, with dignity and respect.</li>
<li>Work to meet goals in a manner that does not disadvantage other individuals or groups.</li>
<li>Demonstrate business ethics and personal integrity, i.e., be widely trusted; be seen as a direct, truthful individual.</li>
<li>Listen and respond to others.</li>
<li>Be interested in others’ views even if they counter own views.</li>
<li>Be a team player and a leader.</li>
<li>Have ability to motivate staff and maintain a cohesive team.</li>
</ul>
<h4>Managing work execution</h4>
<p>Proactively ensure that others have the accountability, authority, and resources necessary to both manage work execution and drive for results.</p>
<ul>
<li>Approach work with a sense of urgency and purpose.</li>
<li>Allocate time and resources effectively when faced with competing demands.</li>
<li>Overcome obstacles to accomplish challenging objectives.</li>
<li>Follow through on inquiries, requests, and complaints.</li>
<li>Work with meeting planners while they are in the hotel.</li>
</ul>
<h4>Organizational capability</h4>
<p>Proactively identify and develop talent within the organization.</p>
<ul>
<li>Approach work with a sense of urgency and purpose.</li>
<li>Allocate time and resources effectively when faced with competing demands.</li>
<li>Overcome obstacles to accomplish challenging objectives.</li>
<li>Follow through on inquiries, requests, and complaints.</li>
</ul>
<h4>Learning & applying personal expertise</h4>
<ul>
<li>Act independently to improve and increase skills and knowledge.</li>
<li>Demonstrate an awareness of personal strengths and areas for improvement.</li>
<li>Share learning, innovations, and best practices with others.</li>
<li>Be willing to learn from others.</li>
<li>Perform all technical/procedural requirements of the job.</li>
<li>Have ability to train departments affected by the group reservations on the whole group reservation process and how it affects the whole hotel.</li>
</ul>
<h4>Experience</h4>
<p>Must have a minimum of 2 years of hospitality experience at The Ritz-Carlton or another hotel company in a supervisory position. Experience should be within various hotel departments, including front desk, reservations, and sales.</p>
<h4>Education</h4>
<p>College degree preferred.</p>
<h4>Skills and knowledge</h4>
<ul>
<li>Ability to maintain the hotel’s standards, policies, and procedures.</li>
<li>Comprehension of technical and managerial applications of reservation systems including MARSHA and Opera.</li>
<li>Comprehension of the reservation sales process for Ritz-Carlton.</li>
<li>Ability to maintain positive and engaging relations with all inquiries.</li>
<li>Ability to overcome objections.</li>
<li>Ability to focus on details.</li>
<li>Ability to multitask and take on cross-functional tasks when required.</li>
<li>Ability to remain well organized and concentrated in high-stress situations.</li>
<li>Knowledge of Outlook and Microsoft Excel.</li>
<li>Fluency in the English language – both written and spoken.</li>
<li>Knowledge of spoken Arabic is an advantage.</li>
<li>Ability to work with minimum supervision.</li>
</ul>
<h4>Equal opportunity statement</h4>
<p>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.</p>
<p>At more than 100 award-winning properties worldwide, The Ritz-Carlton ladies and gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world’s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful, and compassionate.</p>
<p>Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests. Your role will be to ensure that the “Gold Standards” of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz-Carlton has earned the reputation as a global brand leader in luxury hospitality.</p>
<p>As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo, and our Service Values. Our promise to you is that we offer the chance to be proud of the work you do and who you work with.</p>
<p>In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</p></p><p></p>
<p><h4>We are seeking an exceptional, forward-thinking principal to lead a dynamic and rapidly growing school entering its fifth year of operation.</h4>
<p>This is a unique opportunity for a leader who thrives in a build environment—someone who will shape the next phase of the school’s journey with energy, clarity, and purpose. This role is not suited to a behind-the-desk leader. We are looking for a highly visible, hands-on principal who leads by example—present across classrooms, corridors, and the wider school community—driving standards, culture, and outcomes from the front.</p>
<h4>The role</h4>
<p>As principal, you will have full responsibility for the leadership of the school from nursery through to year 11, ensuring excellence in teaching and learning, operational effectiveness, and a strong, values-led culture.</p>
<p>You will play a critical role in:</p>
<ul>
<li>Driving whole-school improvement and consistency across all phases</li>
<li>Embedding high standards in teaching, learning, and student outcomes</li>
<li>Developing and mentoring staff to build leadership capacity at all levels</li>
<li>Establishing robust systems, structures, and accountability frameworks</li>
<li>Leading with pace, clarity, and a solutions-focused mindset</li>
<li>Building strong relationships with students, parents, and the wider community</li>
</ul>
<h4>The candidate</h4>
<p>We are looking for a principal who is:</p>
<ul>
<li>An experienced and successful senior leader with a track record of school improvement and growth</li>
<li>A builder and innovator, not a maintainer</li>
<li>Highly visible, approachable, and decisive in leadership style</li>
<li>Passionate about developing people, with a strong commitment to mentorship</li>
<li>Resilient, adaptable, and able to lead in a fast-paced, evolving environment</li>
<li>Deeply committed to delivering outstanding outcomes for all students</li>
<li>International experience and an understanding of diverse school communities are highly desirable</li>
</ul>
<h4>Why join us</h4>
<p>This is an opportunity to lead a school at a pivotal stage of its development—where your leadership will have both immediate impact and long-term legacy. You will be supported by a committed ownership and governance structure, with the autonomy to innovate, lead, and deliver excellence.</p></p><p></p>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p><span><span><span><b><span><span><span><span>Associate Manager PMO</span></span></span></span></b><br>
<span><span><span><span>(3 to 6 years of relevant experience)</span></span></span></span><br>
<br>
<b><span><span><span><span>Responsibilities</span></span></span></span></b></span></span></span><br> </p><br>
<ul>
<li><span><span><span><span><span><span><span><span>Collaborate with resourcing teams to coordinate, manage, and track resource allocations in the program.</span></span></span></span></span></span></span></span></li>
<li><span><span><span><span><span><span><span><span>Organize and Led meetings to foster shared project approach and track project progress.</span></span></span></span></span></span></span></span></li>
<li><span><span><span><span><span><span><span><span>Manage the configuration management database for projects.</span></span></span></span></span></span></span></span></li>
<li><span><span><span><span><span><span><span><span>Maintain a shared repository for project artefacts and ensured access control is in place.</span></span></span></span></span></span></span></span></li>
<li><span><span><span><span><span><span><span><span>Prepare project status meeting reports by coordinating with workstream leads and managers.</span></span></span></span></span></span></span></span></li>
<li><span><span><span><span><span><span><span><span>Prepare timesheet report for various programs and ensured timely completion of timesheets by regular follow-ups.</span></span></span></span></span></span></span></span></li>
<li><span><span><span><span><span><span><span><span>Resource Planning, Onboarding & Off boarding Process. Act as a point of contact and communicate project status to all Team members.</span></span></span></span></span></span></span></span></li>
<li><span><span><span><span><span><span><span><span>Oversee project progress and handle any issues that arise and work with project manager and team members by scheduling calls to eliminate blockers.</span></span></span></span></span></span></span></span></li>
<li><span><span><span><span><span><span><span><span>Ensure all project related risks, and delays are documented.</span></span></span></span></span></span></span></span></li>
<li><span><span><span><span><span><span><span><span>Support conduct of quarterly assurance functions and other quality assurance and control methods.</span></span></span></span></span></span></span></span></li>
</ul>
<p><span><span><span><span><b><span><span><span>Business Skills</span></span></span></b></span></span></span></span></p><br>
<ul>
<li><span><span><span><span><span><span><span><span>Excellent oral and written communication skills, the ability to clearly and concisely communicate with others.</span></span></span></span></span></span></span></span></li>
<li><span><span><span><span><span><span><span><span>Experience with Microsoft Office suite including Word, Excel, PowerPoint, and Visio.</span></span></span></span></span></span></span></span></li>
<li><span><span><span><span><span><span><span><span>Understands of business processes for focus areas or multiple modules.</span></span></span></span></span></span></span></span></li>
<li><span><span><span><span><span><span><span><span>Ability to do research and perform detailed tasks.</span></span></span></span></span></span></span></span></li>
<li><span><span><span><span><span><span><span><span>Has knowledge and experience in the client’s industry.</span></span></span></span></span></span></span></span></li>
</ul>
<p><span><span><span><span><span><span><span> <b>Consulting Skills</b></span></span></span></span></span></span></span></p><br>
<ul>
<li><span><span><span><span><span><span><span><span>Aptitude for working in a team environment; problem-solving skills, creative thinking, communicating clearly and empathetically, strong time management, and ability to collaborate with all levels of staff.</span></span></span></span></span></span></span></span></li>
<li><span><span><span><span><span><span><span><span>Ability to explain ideas and concepts to other project team members and to client personnel.</span></span></span></span></span></span></span></span></li>
<li><span><span><span><span><span><span><span><span>Has a solid foundation for consulting “soft” skills necessary for client engagements and may act as a coach for others related to these soft skills.</span></span></span></span></span></span></span></span></li>
<li><span><span><span><span><span><span><span><span>Ability to identify upsell opportunities and assist in the management of scope.</span></span></span></span></span></span></span></span></li>
<li><span><span><span><span><span><span><span><span>Creates professional relationships with client.</span></span></span></span></span></span></span></span></li>
</ul>
<p><span><span><span><span><b><span><span><span> General Skills/Tasks</span></span></span></b></span></span></span></span></p><br>
<ul>
<li><span><span><span><span><span><span><span><span>Completes assignments within budget, meets project deadlines, makes and keeps sensible commitments to client and team.</span></span></span></span></span></span></span></span></li>
<li><span><span><span><span><span><span><span><span>Regularly prepares status reports.</span></span></span></span></span></span></span></span></li>
<li><span><span><span><span><span><span><span><span>Effectively manage a single engagement on a detailed level.</span></span></span></span></span></span></span></span></li>
<li><span><span><span><span><span><span><span><span>Define project scope.</span></span></span></span></span></span></span></span></li>
<li><span><span><span><span><span><span><span><span>Direct team efforts in developing solutions for mission-critical client needs.</span></span></span></span></span></span></span></span></li>
<li><span><span><span><span><span><span><span><span>Manage the team responsible for the daily activities of assigned projects.</span></span></span></span></span></span></span></span></li>
<li><span><span><span><span><span><span><span><span>Provide personnel performance, development, and education plans.</span></span></span></span></span></span></span></span></li>
<li><span><span><span><span><span><span><span><span>Refer to the Performance Plan and Job Description documents for additional responsibilities of this position.</span></span></span></span></span></span></span></span></li>
</ul> </div>