DevOps Engineer Jobs in Bahrain
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<p><h4>Key Responsibilities:</h4>
<ul>
<li>Dealing with different government authorities (such as Immigration, Ministry of Labor, Municipality, Traffic Department, Department of Economy, Security, Airport – Meet & Assist, NTA and others) for various jobs.</li>
<li>Submitting and collecting documents to government agencies.</li>
<li>Evaluating types of applications.</li>
<li>Typing of documents.</li>
<li>Completing the documents accordingly prior to submittal.</li>
<li>Keeping a balanced file of submitted documents for prior follow-ups.</li>
<li>Ensures that files are properly arranged for future records.</li>
<li>Filing of documents in a timely manner.</li>
<li>Keeping records of any payments made for proper invoicing.</li>
<li>Arranges for company commercial registrations, memberships, etc.</li>
<li>Supports employees and visitors in dealing with all governmental departments by providing relevant contacts, addresses, forms, etc.</li>
<li>Obtains municipality permissions for company projects as and when required.</li>
<li>Develops new contacts at departments as and when required.</li>
<li>Assists in resolving issues related to government departments (ministries, police, customs, etc.).</li>
<li>Handles all relevant correspondence.</li>
<li>Watches for changes and communicates them to cooperating departments or individuals to ensure awareness of standard procedures and legal requirements.</li>
<li>Keeps proper filing and archiving system for all processed documentation.</li>
<li>Handles all documents appropriately reflecting the urgency and confidentiality status.</li>
<li>Maintains the company car fleets for any requirements.</li>
<li>Handles any visitor processes from arrival in Doha.</li>
<li>Assists with any requirements for the company accommodation.</li>
<li>Supervises and tracks residence permit and visa processes.</li>
</ul></p><p></p>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<br>Company Description<br><br><p>Mantis is a leading, conservation-focused hotel group with eco-lodges, waterways, and curated eco-resorts located all over the world. Sustainable travellers have been enjoying eco-tourism, safaris, and adventure travel with Mantis since 2000. Rooted in conservation, Mantis pursues sustainable business practices and develops tourism products that are respectful of the environment and communities in which they operate. Whether small and intimate or vast and complex, on a sweeping African plain, beach-side escap,e or bustling city, each is an exceptional place for guests to find themselves. While uniquely different in the experiences they offer, all are linked through a collective obsession to be extraordinary, to be rare in a world that mass-produces sameness.</p><br><br>Job Description<br><br><p>A <strong>Front Office Team Leader</strong> oversees daily reception and guest service operations, coordinates shift activities, and supports front desk staff to maintain high service standards.</p><br><p><strong>What is in it for you:</strong></p><br><ul><li>Engage in conservation efforts and help preserve wildlife.</li><li>Enjoy sustainable adventures with exclusive rewards.</li><li>Celebrate locality and heritage in a vibrant community.</li><li>Advance your career with global development opportunities.</li><li>Drive change through impactful social initiatives.</li><li>Collaborate with a passionate, innovative team.</li></ul><p><strong>Key Responsibilities: </strong></p><br><ul><li><strong>Shift Supervision:</strong> Guide and support front office and reception agents during daily operations.</li></ul><ul><li><strong>Guest Operations:</strong> Coordinate smooth check-ins, check-outs, room assignments, and special requests.</li></ul><ul><li><strong>Service Recovery:</strong> Handle guest inquiries, resolve complaints promptly, and escalate major issues to the Manager in charge.</li></ul><ul><li><strong>Department Coordination:</strong> Communicate occupancy needs, VIP arrivals, and guest requests with Housekeeping and the Call Centre.</li></ul><ul><li><strong>System Management:</strong> Maintain accurate guest profiles and data inside Property Management Systems (such as Opera Cloud or Opera PMS).</li></ul><ul><li><strong>Team Training:</strong> Conduct shift briefings, provide ongoing coaching, and ensure adherence to brand and safety standards.</li></ul><br>Qualifications<br><br><ul><li><strong>Experience:</strong> Minimum of 2 years in a front office or reception role, preferably within luxury hospitality.</li></ul><ul><li><strong>Technical Skills:</strong> Proficiency in hotel property management systems like Opera Cloud.</li></ul><ul><li><strong>Communication:</strong> Strong spoken and written English; additional languages (such as Arabic) are a strong advantage.</li></ul><ul><li><strong>Attributes:</strong> Calm demeanor under pressure, strong attention to detail, and flexible availability for rotating shifts, weekends, and holidays.</li></ul><br>Additional Information<br><br><p><strong>Our commitment to Diversity & Inclusion:</strong> We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.</p><br><p><strong>Why work for Accor? </strong>We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.</p><br><p>By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/</p><br><p><strong>About Mantis Collection:</strong> Mantis is a boutique hospitality group that was founded by conservationist Adrian Gardiner in 2000, with its main focus predominantly in Africa and the Middle East. Mantis grew from Adrian’s vision to restore and rewild degraded farmland which he developed into a widely-acclaimed Private Game Reserve. This was the first private game reserve in the Eastern Cape and the beginning of eco-tourism in a poverty-stricken province that had few opportunities outside of commercial farming. Adrian and the Mantis team successfully created a place where man and nature could co-exist sustainably. From this initial success, the Mantis model was then developed worldwide, understanding that consumers could use the Mantis portfolio as a mark of quality, consistency and character. Today the diverse portfolio of handpicked properties links up to create travel journeys, which offer guests the opportunity to experience the essence of the location in a setting of tailored luxury. Rooted in conservation, Mantis pursues sustainable business practices and develops tourism products that are respectful of the environment and communities in which they operate.</p><br><p>Do what you love, care for the world, dare to challenge the status quo! <strong>#BELIMITLES</strong></p><br> </div>
<p>RESPONSIBILITIES - Ensure continuous compliance with company policies and procedures, encompassing the code of conduct, employee handbook, attire regulations, working schedules, and facilities for staff. - Provide advice and guidance to managers in developing, documenting, and communicating solutions (including disciplinary action) for individual Employee Relations cases. - Advise managers on developing and leading teams effectively, ensuring employees have the necessary skills to meet current and future business needs. - Support employees and managers throughout the performance review cycle, maintain the appraisal system, and communicate employees' learning needs and training requirements to the Talent Development department. - Follow the organization s Health and Safety protocols to identify and mitigate risks, ensuring the safeguarding of the environment and the well-being of oneself and others. - Perform exit interviews, transfers, and relocations while maintaining comprehensive and accurate documentation. - Deliver training programs for specific areas using prepared content. - Ensure consistent implementation of employees activities, gatherings, and engagement programs. - Analyze job requirements, source candidates from databases and social media, screens, interviews, and select applicants for lower and middle-level open positions. - Provide analyses of HR data, identify key trends, and contribute to generating HR insights that facilitate diagnosing business issues, enhancing employee engagement, and improving business performance. - Implement and maintain the most efficient staff structure aligned with store requirements and productivity goals. Coordinate the allocation of budgeted hours and headcount while ensuring adherence to pertinent local laws and regulations.</p><p>LANGUAGE & TECHNICAL SKILLS Language Proficiency - Fluency in English. - Fluency in Spanish is a plus. Technical Skills - Proficiency in MS Office. EDUCATION Bachelor s degree in Human Resources, or Business Administration, or a related field. EXPERIENCE Two to four years of experience in Human Resources, or a similar role. BEHAVIORAL COMPETENCIES Business Insight Applies knowledge of business and the marketplace to advance the organization's goals. For example, shows considerable business insight, beyond the fundamentals. Asks probing questions and draws on a variety of sources to gain insight and to explore business drivers or industry trends. Optimizes Work Processes Knows the most effective and efficient processes to get things done, with a focus on continuous improvement. For example, pursues, explores, and develops ways to ensure own work is as effective as possible within all relevant processes. Shares an analysis of process problems with stakeholders; discusses how to resolve the issue. Attracts Top Talent Attracts and selects the best talent to meet current and future business needs. For example, brings some people into the organization. Evaluates people's capabilities and fit correctly in most instances, placing the right people in the right role. Drives Engagement Creates a climate where people are motivated to do their best to help the organization achieve its objectives. For example, shares insight into the purpose of the work, involves others appropriately and gives them credit for their contributions. Praises the successes of others. Being Resilient Rebounds from setbacks and adversity when facing difficult situations. For example, skillfully handles disruptions, obstacles, and emotional or stressful situations and nevertheless makes steady progress; seeks insight into the situation, reduces tensions, and finds optimal solutions. Swiftly recovers from significant setbacks.</p><p><strong>Desired Candidate Profile</strong></p><p>EDUCATION Bachelor s degree in Human Resources, or Business Administration, or a related field. EXPERIENCE Two to four years of experience in Human Resources, or a similar role. BEHAVIORAL COMPETENCIES Business Insight Applies knowledge of business and the marketplace to advance the organization's goals. For example, shows considerable business insight, beyond the fundamentals. Asks probing questions and draws on a variety of sources to gain insight and to explore business drivers or industry trends. Optimizes Work Processes Knows the most effective and efficient processes to get things done, with a focus on continuous improvement. For example, pursues, explores, and develops ways to ensure own work is as effective as possible within all relevant processes. Shares an analysis of process problems with stakeholders; discusses how to resolve the issue. Attracts Top Talent Attracts and selects the best talent to meet current and future business needs. For example, brings some people into the organization. Evaluates people's capabilities and fit correctly in most instances, placing the right people in the right role. Drives Engagement Creates a climate where people are motivated to do their best to help the organization achieve its objectives. For example, shares insight into the purpose of the work, involves others appropriately and gives them credit for their contributions. Praises the successes of others. Being Resilient Rebounds from setbacks and adversity when facing difficult situations. For example, skillfully handles disruptions, obstacles, and emotional or stressful situations and nevertheless makes steady progress; seeks insight into the situation, reduces tensions, and finds optimal solutions. Swiftly recovers from significant setbacks.</p>
<p><h4>Company description</h4>
<p>Mantis, part of the Luxury & Lifestyle division of Accor, is a leading, conservation-focused hotel group with curated hotels, eco-lodges and waterways experiences located all over the world. Sustainable travellers have been enjoying eco-tourism, safaris and adventure travel with Mantis since 2000. Rooted in conservation, Mantis pursues sustainable business practices and develops tourism products that are respectful of the environment and communities in which they operate. Whether small and intimate or vast and complex, on a sweeping African plain, beach-side escape or bustling city, each is an exceptional place for guests to find themselves. While uniquely different in the experiences they offer, all are linked through a collective obsession to be extraordinary, to be rare in a world that mass-produces sameness.</p>
<h4>Job description</h4>
<p><strong>Electrician</strong></p>
<p>The Electrician role entails executing electrical wiring plans for lighting, intercom, and systems, installing apparatus, fixtures, and safety components, and ensuring compatibility in circuits. Conduct preventive maintenance, troubleshoot, and respond to emergency calls post-midnight. Assist in emergencies, maintain logbooks, and report issues to supervisors. Additionally, upholds cleanliness, aid in manpower needs, and fulfill general duties promptly. This role demands meticulousness in installations, adeptness in troubleshooting, and a readiness to support team members during emergencies and routine operations.</p>
<h4>What is in it for you:</h4>
<ul>
<li>Engage in conservation efforts and help preserve wildlife.</li>
<li>Enjoy sustainable adventures with exclusive rewards.</li>
<li>Celebrate locality and heritage in a vibrant community.</li>
<li>Advance your career with global development opportunities.</li>
<li>Drive change through impactful social initiatives.</li>
<li>Collaborate with a passionate, innovative team.</li>
</ul>
<h4>Key responsibilities:</h4>
<p><strong>Installation and maintenance:</strong> Responsible for executing plans of electrical wiring, installing apparatus and fixtures, connecting wiring in circuits, and ensuring compatibility of components. Prepares conduits, prevent breakdowns through routine inspections, troubleshoot, attend maintenance requests, and maintain various lights for operational efficiency.</p>
<p><strong>Emergency response and assistance:</strong> Stands by on call for emergency electrical work post-midnight as per duty roster or Engineering Supervisor's directives. Assist in emergencies, perform emergency repairs, maintain tools, and order supplies. Additionally, addresses fire alarm faults, attend breakdowns of major equipment like generators, STPs, and desalination plants.</p>
<p><strong>Record-keeping and reporting:</strong> Maintains records of electrical parts used during repairs and notifies the Engineering Supervisor to order necessary parts. They ensure all maintenance requests and materials used are properly logged in the logbooks. Additionally, reports any major operational issues to the Engineering Supervisor or Duty Engineer.</p>
<p><strong>General duties and responsibilities:</strong> Maintains cleanliness around the electrical workshop and job sites, assists engineering crews with urgent manpower needs, and attends duties punctually as per the duty roster. Provides assistance during emergencies or in the event of fire or natural disasters.</p>
<h4>Qualifications</h4>
<p><strong>Experience and qualifications:</strong> A minimum of three (3) years' experience in a similar role within a five-star hotel or similar organization, along with a trade license, certification, or diploma.</p>
<p><strong>Skills and communication:</strong> Strong interpersonal written and verbal communication skills are necessary.</p>
<p><strong>Additional considerations:</strong> Locally available candidates are advantageous.</p>
<h4>Additional information</h4>
<p><strong>Our commitment to diversity & inclusion:</strong> We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.</p>
<p><strong>Why work for Accor?</strong> We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.</p>
<p>By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality.</p>
<h4>About Mantis Collection</h4>
<p>Mantis is a boutique hospitality group that was founded by conservationist Adrian Gardiner in 2000, with its main focus predominantly in Africa and the Middle East. Mantis grew from Adrian’s vision to restore and rewild degraded farmland which he developed into a widely-acclaimed Private Game Reserve. This was the first private game reserve in the Eastern Cape and the beginning of eco-tourism in a poverty-stricken province that had few opportunities outside of commercial farming. Adrian and the Mantis team successfully created a place where man and nature could co-exist sustainably. From this initial success, the Mantis model was then developed worldwide, understanding that consumers could use the Mantis portfolio as a mark of quality, consistency and character. Today the diverse portfolio of handpicked properties links up to create travel journeys, which offer guests the opportunity to experience the essence of the location in a setting of tailored luxury. Rooted in conservation, Mantis pursues sustainable business practices and develops tourism products that are respectful of the environment and communities in which they operate.</p>
<p>Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS</p></p><p></p>
<p>Job Purpose: Maintains quality standards by approving incoming materials, in-process production,and finished products; recording quality results.</p><p>Job description Plans, coordinates, and directs quality control program designed to ensure continuous production of products consistent with established standards: Develops and analyzes statistical data and product specifications to determine present standards and establish proposed quality and reliability expectancy of finished product. Formulates and maintains quality control objectives and coordinates objectives with production procedures in cooperation with other plant managers to maximize product reliability and minimize costs. Directs, through intermediate personnel, workers engaged in inspection and testing activities to ensure continuous control over materials, facilities, and products. Plans, promotes, and organizes training activities related to product quality and reliability. May investigate and adjust customer complaints regarding quality.</p><p>Approves incoming materials by confirming specifications; conducting visual and measurement tests; rejecting and returning unacceptable materials. Approves in-process production by confirming specifications; conducting visual and measurement tests; communicating required adjustments to production supervisor Approves finished products by confirming specifications; conducting visual and measurement tests; returning products for re-work; confirming re-work. Documents inspection results by completing reports and logs; summarizing re-work and waste; inputting data into quality database. Keeps measurement equipment operating by following operating instructions. Maintains safe and healthy work environment by following standards and procedures; complying with legal regulations. Accomplishes quality and organization mission by completing related results as needed.</p><p>Day to day work as assigned by Superior Authority To inspect the Incoming Material / In process production and finished materials. Rejection of Material if material are not as per the quality set by management.</p>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<br>Company Description<br><br><p>Mantis is a leading, conservation-focused hotel group with eco-lodges, waterways, and curated eco-resorts located all over the world. Sustainable travellers have been enjoying eco-tourism, safaris, and adventure travel with Mantis since 2000. Rooted in conservation, Mantis pursues sustainable business practices and develops tourism products that are respectful of the environment and communities in which they operate. Whether small and intimate or vast and complex, on a sweeping African plain, beach-side escape or bustling city, each is an exceptional place for guests to find themselves. While uniquely different in the experiences they offer, all are linked through a collective obsession to be extraordinary, to be rare in a world that mass-produces sameness.</p><br><br>Job Description<br><br><p>As a Barista at Hawar Resort by Mantis, you will craft high-quality beverages while delivering exceptional guest service. You will have a passion for beverages, strong technical skills, and a commitment to creating memorable experiences for guests.</p><br><p><strong>What is in it for you:</strong></p><br><ul><li>Unleash the excitement: enticing rewards and unbeatable benefits are waiting for you!</li><li>Ignite your skills with our cutting-edge Academies for rapid professional growth.</li><li>Cultivate your talents and watch your career flourish, locally and globally.</li><li>Drive change through impactful Corporate Social Responsibility activities.</li><li>Immerse yourself in a vibrant work environment with extraordinary colleagues.</li><li>Join us on a direct path to success as we skyrocket to new heights!</li></ul><p><strong>Key Responsibilities: </strong></p><br><ul><li><strong>Customer Service:</strong> Greet customers promptly and courteously, ensuring a welcoming and friendly environment.</li><li><strong>Order Taking & Recommendations:</strong> Take beverage orders from customers and waitstaff, provide recommendations, and upsell beverages when appropriate.</li><li><strong>Beverages Preparation:</strong> Prepare and serve a variety of beverages, including coffee, tea, and specialty beverages, according to standard recipes.</li><li><strong>Innovation & Menu Development:</strong> Create new and innovative beverages to enhance the beverages menu.</li><li><strong>Presentation & Quality Control:</strong> Ensure the correct glassware, garnishes, and presentation for each beverage, maintaining high-quality standards.</li><li><strong>Cleanliness & Organization:</strong> Maintain the cleanliness and organization of the bar area, including countertops, sinks, and storage areas.</li><li><strong>Inventory Management:</strong> Restock and replenish bar supplies, perform regular inventory checks, and notify management of any shortages.</li><li><strong>Compliance & Safety:</strong> Follow all health and safety regulations, ensuring proper handling and storage of ingredients.</li><li><strong>Payment Processing:</strong> Process customer payments accurately, including cash, credit, and debit transactions, and balance the cash register at the end of each shift.</li><li><strong>Collaboration & Teamwork:</strong> Work closely with the waitstaff and kitchen team to ensure smooth service and participate in team meetings to contribute to a positive work environment.</li></ul><br>Qualifications<br><br><ul><li><strong>Educational Background:</strong> Certification in Barista Training, Hospitality, or a related field is an advantage.</li><li><strong>Professional Experience:</strong> Minimum of 2 years as a Barista, preferably in a luxury hotel, resort, or specialty coffee shop.</li><li><strong>Technical Expertise:</strong> Strong knowledge of coffee brewing methods, latte art, and specialty coffee preparation.</li><li><strong>Customer Service Skills:</strong> Excellent communication and interpersonal skills with a guest-centric approach.</li><li><strong>Attention to Detail:</strong> Ability to maintain high-quality beverage standards and presentation.</li><li><strong>Flexibility:</strong> Willingness to work shifts, including mornings, evenings, weekends, and holidays.</li><li><strong>Regional Experience:</strong> Previous experience in Bahrain or the Middle East is preferred.</li></ul><br>Additional Information<br><br><p><strong>Our commitment to Diversity & Inclusion:</strong> We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.</p><br><p><strong>Why work for Accor? </strong>We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.</p><br><p>By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/</p><br><p><strong>About Mantis Collection:</strong> Mantis is a boutique hospitality group that was founded by conservationist Adrian Gardiner in 2000, with its main focus predominantly in Africa and the Middle East. Mantis grew from Adrian’s vision to restore and rewild degraded farmland which he developed into a widely-acclaimed Private Game Reserve. This was the first private game reserve in the Eastern Cape and the beginning of eco-tourism in a poverty-stricken province that had few opportunities outside of commercial farming. Adrian and the Mantis team successfully created a place where man and nature could co-exist sustainably. From this initial success, the Mantis model was then developed worldwide, understanding that consumers could use the Mantis portfolio as a mark of quality, consistency and character. Today the diverse portfolio of handpicked properties links up to create travel journeys, which offer guests the opportunity to experience the essence of the location in a setting of tailored luxury. Rooted in conservation, Mantis pursues sustainable business practices and develops tourism products that are respectful of the environment and communities in which they operate.</p><br><p>Do what you love, care for the world, dare to challenge the status quo! <strong>#BELIMITLES</strong></p><br> </div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<br>Company Description<br><br><p>Mantis is a leading, conservation-focused hotel group with eco-lodges, waterways, and curated eco-resorts located all over the world. Sustainable travellers have been enjoying eco-tourism, safaris, and adventure travel with Mantis since 2000. Rooted in conservation, Mantis pursues sustainable business practices and develops tourism products that are respectful of the environment and communities in which they operate. Whether small and intimate or vast and complex, on a sweeping African plain, beach-side escap,e or bustling city, each is an exceptional place for guests to find themselves. While uniquely different in the experiences they offer, all are linked through a collective obsession to be extraordinary, to be rare in a world that mass-produces sameness.</p><br><br>Job Description<br><br><p>As a Bartender at Hawar Resort by Mantis, you will be responsible for preparing and serving a wide variety of beverages, both alcoholic and non-alcoholic, to guests while providing a welcoming and engaging experience. This role requires excellent knowledge of cocktail recipes, attention to detail, and strong customer service skills. You will create a memorable bar experience by ensuring prompt, courteous service and a friendly atmosphere for all guests.</p><br><p><strong>What is in it for you:</strong></p><br><ul><li>Unleash the excitement: enticing rewards and unbeatable benefits are waiting for you!</li><li>Ignite your skills with our cutting-edge Academies for rapid professional growth.</li><li>Cultivate your talents and watch your career flourish, locally and globally.</li><li>Drive change through impactful Corporate Social Responsibility activities.</li><li>Immerse yourself in a vibrant work environment with extraordinary colleagues.</li><li>Join us on a direct path to success as we skyrocket to new heights!</li></ul><p><strong>Key Responsibilities: </strong></p><br><ul><li><strong>Customer Service:</strong> Greet customers promptly and courteously, ensuring a welcoming and friendly environment.</li><li><strong>Order Taking & Recommendations:</strong> Take beverage orders from customers and waitstaff, provide recommendations, and upsell beverages when appropriate.</li><li><strong>Beverages Preparation:</strong> Prepare and serve a variety of beverages, including coffee, tea, and specialty beverages, according to standard recipes.</li><li><strong>Innovation & Menu Development:</strong> Create new and innovative beverages to enhance the beverages menu.</li><li><strong>Presentation & Quality Control:</strong> Ensure the correct glassware, garnishes, and presentation for each beverage, maintaining high-quality standards.</li><li><strong>Cleanliness & Organization:</strong> Maintain the cleanliness and organization of the bar area, including countertops, sinks, and storage areas.</li><li><strong>Inventory Management:</strong> Restock and replenish bar supplies, perform regular inventory checks, and notify management of any shortages.</li><li><strong>Compliance & Safety:</strong> Follow all health and safety regulations, ensuring proper handling and storage of ingredients.</li><li><strong>Payment Processing:</strong> Process customer payments accurately, including cash, credit, and debit transactions, and balance the cash register at the end of each shift.</li><li><strong>Collaboration & Teamwork:</strong> Work closely with the waitstaff and kitchen team to ensure smooth service and participate in team meetings to contribute to a positive work environment.</li></ul><br>Qualifications<br><br><ul><li><strong>Communication Skills: </strong>Strong communication and interpersonal skills, with a focus on guest service.</li><li><strong>Adaptability: </strong>Ability to work in a fast-paced environment, maintaining a positive and professional demeanor.</li><li><strong>Menu Knowledge: </strong>Knowledge of food and beverage menu items, including dietary restrictions and preferences.</li><li><strong>Attention to Detail: </strong>Attention to detail and ability to follow service procedures accurately.</li><li><strong>Flexibility: </strong>Flexibility to work shifts, including evenings, weekends, and holidays.</li><li><strong>Educational Background: </strong>A hospitality-related certificate or training is preferred but not required.</li></ul><br>Additional Information<br><br><p><strong>Our commitment to Diversity & Inclusion:</strong> We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.</p><br><p><strong>Why work for Accor? </strong>We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.</p><br><p>By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/</p><br><p><strong>About Mantis Collection:</strong> Mantis is a boutique hospitality group that was founded by conservationist Adrian Gardiner in 2000, with its main focus predominantly in Africa and the Middle East. Mantis grew from Adrian’s vision to restore and rewild degraded farmland which he developed into a widely-acclaimed Private Game Reserve. This was the first private game reserve in the Eastern Cape and the beginning of eco-tourism in a poverty-stricken province that had few opportunities outside of commercial farming. Adrian and the Mantis team successfully created a place where man and nature could co-exist sustainably. From this initial success, the Mantis model was then developed worldwide, understanding that consumers could use the Mantis portfolio as a mark of quality, consistency and character. Today the diverse portfolio of handpicked properties links up to create travel journeys, which offer guests the opportunity to experience the essence of the location in a setting of tailored luxury. Rooted in conservation, Mantis pursues sustainable business practices and develops tourism products that are respectful of the environment and communities in which they operate.</p><br><p>Do what you love, care for the world, dare to challenge the status quo! <strong>#BELIMITLES</strong></p><br> </div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<br>Company Description<br><br><p>Mantis, part of the Luxury & Lifestyle division of Accor, is a leading, conservation-focused hotel group with eco-lodges, waterways and curated eco-resorts located all over the world. Sustainable travellers have been enjoying eco-tourism, safaris, and adventure travel with Mantis since 2000. Rooted in conservation, Mantis pursues sustainable business practices and develops tourism products that are respectful of the environment and communities in which they operate.</p><br><p>Whether small and intimate or vast and complex, on a sweeping African plain, beach-side escape or bustling city, each is an exceptional place for guests to find themselves. While uniquely different in the experiences they offer, all are linked through a collective obsession to be extraordinary, to be rare in a world that mass-produces sameness.</p><br><br>Job Description<br><br><p><strong>Housekeeping Supervisor</strong></p><br><p>As a Housekeeping Supervisor you will be at the forefront of ensuring a clean, inviting, and well-maintained environment for our guests. Your role is crucial in creating a positive and memorable experience through meticulous attention to detail, effective team leadership, and a commitment to excellence.</p><br><p><strong>What is in it for you:</strong></p><br><ul><li>Engage in conservation efforts and help preserve wildlife.</li><li>Enjoy sustainable adventures with exclusive rewards.</li><li>Celebrate locality and heritage in a vibrant community.</li><li>Advance your career with global development opportunities.</li><li>Drive change through impactful social initiatives.</li><li>Collaborate with a passionate, innovative team.</li></ul><p><strong>Key Responsibilities:</strong></p><br><ul><li><strong>Team Leadership:</strong> Supervise and lead the housekeeping team, ensuring effective coordination, motivation, and adherence to established standards.</li><li><strong>Operational Excellence:</strong> Oversee day-to-day housekeeping operations, including room cleaning, laundry, and public areas, maintaining exceptional cleanliness and hygiene.</li><li><strong>Quality Assurance:</strong> Implement and monitor quality control measures to guarantee cleanliness standards meet or exceed guest expectations.</li><li><strong>Training and Development:</strong> Conduct regular training sessions for housekeeping staff, emphasizing best practices, safety protocols, and exceptional customer service.</li><li><strong>Inventory Management:</strong> Manage housekeeping supplies, equipment, and inventory efficiently to meet operational needs and budget constraints.</li><li><strong>Guest Interaction:</strong> Address guest concerns related to housekeeping promptly and professionally, ensuring a positive guest experience.</li><li><strong>Communication:</strong> Collaborate with the Housekeeping Manager and other departments, fostering open communication for a seamless guest experience.</li></ul><br>Qualifications<br><br><ul><li><strong>Relevant Experience:</strong> Proven experience in a housekeeping supervisory role within the hospitality industry, with a strong understanding of housekeeping operations and service standards.</li><li><strong>Leadership & Team Management:</strong> Strong leadership and interpersonal skills, with the ability to motivate, coach, and effectively manage a diverse housekeeping team.</li><li><strong>Attention to Detail:</strong> Exceptional attention to detail and a strong commitment to maintaining the highest standards of cleanliness, hygiene, presentation, and guest satisfaction.</li><li><strong>Communication Skills:</strong> Excellent verbal and written communication skills in <strong>English and Arabic</strong>, with the ability to communicate effectively with guests, team members, and other departments.</li><li><strong>Problem-Solving & Decision-Making:</strong> Strong problem-solving skills with the ability to identify operational challenges, take appropriate action, and resolve issues promptly and efficiently.</li><li><strong>Organizational Skills:</strong> Excellent planning and organizational abilities, with the capacity to prioritize tasks, manage daily housekeeping operations, and ensure efficient workflow.</li><li><strong>Quality & Service Focus:</strong> Commitment to delivering consistently high standards of housekeeping service while ensuring compliance with hotel policies, health and safety requirements, and operational procedures.</li></ul><br>Additional Information<br><br><p><strong>Our commitment to Diversity & Inclusion:</strong> We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.</p><br><p><strong>Why work for Accor? </strong>We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.</p><br><p>By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/</p><br><p><strong>About Mantis Collection:</strong> Mantis is a boutique hospitality group that was founded by conservationist Adrian Gardiner in 2000, with its main focus predominantly in Africa and the Middle East. Mantis grew from Adrian’s vision to restore and rewild degraded farmland which he developed into a widely-acclaimed Private Game Reserve. This was the first private game reserve in the Eastern Cape and the beginning of eco-tourism in a poverty-stricken province that had few opportunities outside of commercial farming. Adrian and the Mantis team successfully created a place where man and nature could co-exist sustainably. From this initial success, the Mantis model was then developed worldwide, understanding that consumers could use the Mantis portfolio as a mark of quality, consistency and character. Today the diverse portfolio of handpicked properties links up to create travel journeys, which offer guests the opportunity to experience the essence of the location in a setting of tailored luxury. Rooted in conservation, Mantis pursues sustainable business practices and develops tourism products that are respectful of the environment and communities in which they operate.</p><br><p>Do what you love, care for the world, dare to challenge the status quo! <strong>#BELIMITLESS</strong></p><br> </div>
<p><b>JOB SUMMARY</b> Accountable for overall success of the daily kitchen operations. Exhibits culinary talents by personally performing tasks while leading the staff and managing all food related functions. Works to continually improve guest and employee satisfaction while maintaining the operating budget. Supervises all kitchen areas to ensure a consistent, high quality product is produced. Responsible for guiding and developing staff including direct reports. Must ensure sanitation and food standards are achieved.</p><p>Ensuring Culinary Standards and Responsibilities are Met</p><p>Prepares and cooks foods of all types, either on a regular basis or for special guests or functions. Reviews and adjust systems and procedures in the kitchen to ensure their effectiveness. Develops, designs, or creates new menus and recipes based on standards or artistic contributions. Demonstrates knowledge of high quality food products, presentations and flavor. Ensures compliance with food handling and sanitation standards. Ensures compliance with all applicable laws and regulations. Follows proper handling and right temperature of all food products. Knows and implements brand s Safety Standards. Supervises kitchen shift operations and ensures compliance with all Food & Beverage policies, standards and procedures. Maintains purchasing, receiving and food storage standards. Operates and maintains all department equipment and reports malfunctions. Supports procedures for food & beverage portion and waste controls. Develop and implement environmentally friendly processes and procedures for food preparation, energy use and waste management in the restaurant. Checks the quality of raw and cooked food products to ensure that standards are met. Assists in determining how food should be presented and creates decorative food displays.</p><p>Leading Culinary Team</p><p>Supervises and coordinates activities of cooks and workers engaged in food preparation. Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example. Supervises and manages employees. Manages all day-to-day operations. Understands employee positions well enough to perform duties in employees absence. Encourages and builds mutual trust, respect, and cooperation among team members. Serves as a role model to demonstrate appropriate behaviors. Ensures and maintains the productivity level of employees. Ensures that menu items are prepared and presented according to use record standards. Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team. Estimates daily production needs on a weekly basis and communicates production needs to kitchen personnel daily. Leads shifts while personally preparing food items and executing requests based on required specifications.</p><p>Maintaining Culinary Goals</p><p>Achieves and exceeds goals including performance goals, budget goals, team goals, etc. Develops specific goals and plans to prioritize, organize, and accomplish your work. Comprehends budgets, operating statements and payroll progress reports as needed to assist in the financial management of department. Schedules employees to business demands and tracks employee time and attendance. Understands the impact of departments operation on the overall property financial goals and objectives and manages to achieve or exceed budgeted goals. Orders employee uniforms according to budget and ensures uniforms are properly inventoried and maintained. Reviews staffing levels to ensure that guest service, operational and financial objectives are met.</p><p>Ensuring Exceptional Customer Service</p><p>Provides services that are above and beyond for customer satisfaction and retention. Manages day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis. Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed. Sets a positive example for guest relations. Handles guest problems and complaints. Strives to improve service performance. Helps employees receive on-going training to understand guest expectations.</p><p>Managing and Conducting Human Resource Activities</p><p>Identifies the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills. Identifies the educational needs of others, developing formal educational or training programs or classes, and teaching or instructing others. Assists as needed in the interviewing and hiring of employee team members with appropriate skills. Participates in the employee performance appraisal process, providing feedback as needed. Solicits employee feedback, utilizes an "open door" policy and reviews employee satisfaction results to identify and address employee problems or concerns. Participates in training the Restaurant and Catering staff on menu items including ingredients, preparation methods and unique tastes.</p><p>Additional Responsibilities</p><p>Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person. Analyzes information and evaluating results to choose the best solution and solve problems. Attends and participates in all pertinent meetings.</p><p><strong>Desired Candidate Profile</strong></p><p>Education and Experience High school diploma or GED; 4 years experience in the culinary, food and beverage, or related professional area. OR 2-year degree from an accredited university in Culinary Arts, Hotel and Restaurant Management, or related major; 2 years experience in the culinary, food and beverage, or related professional area.</p>
<p>Reporting to the Chief Engineer, the maintenance manager plays a vital role in ensuring the smooth running of the hotel. By overseeing all maintenance activities, leading and managing a team of technicians as well as maintaining the highest standard of safety and quality, the maintenance manager s job directly contributes to the enhancement of the guest experience and upholding the hotel s reputation.</p><ul><li>Oversee and complete all general maintenance in a timely and efficient manner</li><li>Responsible for developing and overseeing a preventative maintenance plan for the Property, revising where necessary and conducting regular checks on all operating equipment</li><li>Coordinates, liaises with and supervises external contractors that provide a 24 hour service, to ensure all work activities are carried out.</li><li>Seek to implement procedures to assist in improving the efficiency of repairs and maintenance to maintain acceptable costs and high standards.</li><li>Conduct general inspections of the Property, recording the condition of property, plant and equipment and fixtures and fittings</li><li>Ensure all chargeable and non-chargeable works are reported</li><li>Monitoring and maintaining Department expenses (including wages), ensuring the Department is operating in a way that maximises profitability and within budgetary guidelines</li><li>Record the costs of repairs done by maintenance personnel and contractors accurately</li><li>Plans regular maintenance and up-keep of all equipment and keeps accurate records, responsible for managing all planned maintenance projects</li><li>Prioritises tasks according to urgency and importance</li><li>Oversee waste management at the Property, ensuring waste is removed at acceptable intervals</li><li>Ensure that maintenance stores are kept at the required par stock level.</li><li>Order stock as required and in a timely manner, liaising with suppliers to negotiate rates</li><li>Keep well informed regarding new trends, products and ideas that may benefit the operation.</li><li>Assist in the formulation and development and implementation of new standards and services as needed</li><li>Participate in scheduled training and development provided by Accor to improve self and department standards</li><li>Attend Departmental and Body Corporate meetings as required</li><li>Compile reports as required</li><li>General public area cleaning duties, gardening duties and pool maintenance tasks as required</li><li>Provide passionate and friendly service to external and internal guests at all times</li><li>Assist guests with all enquiries and complaints and provide accurate information to guests about Property facilities and features</li><li>Comply with all guest privacy and security procedures</li><li>Be trusted to follow correct procedures for all lost property items</li><li>Foster and encourage a culture of open communication with other Departments such as Housekeeping and Front Office to ensure requests are actioned appropriately with minimal disruption to guests</li><li>Handle all amenities, chemicals and equipment according to specific instructions and Workplace Health & Safety standards, ensuring Maintenance Team Members do the same</li><li>Undertake special projects, as directed</li><li>Fosters and develops effective employee relations within the engineering department and with all colleagues throughout the hotel.</li><li>Screens, interviews and recommends potential colleagues in line with the ACCOR policies and procedures and assists in the selection process of all staff.</li><li>Actively involved in assessing training needs and develops departmental training plans and succession plans.</li><li>Initiates, executes and/or monitors training of his/her colleagues for engineering matters.</li><li>Conducts annual appraisals for his/her assistant & technical staff and produces a development and training plan for the staff.</li><li>Identifies employees with potential for promotion and/or transfer and makes appropriate development plans for him or her together with the Talent and Culture Department.</li><li>Assists and co-ordinates together with the Security Manager/Health & Safety Manager proper Fire & Safety training for all colleagues of the relevant hotels.</li><li>Strives to keep all business units and related entities in the best condition for customer service, ensuring that preventive maintenance is taking place and recommends projects for improvement to the General Manager and relevant stakeholders.</li><li>To resolve immediately guest concerns, as well as the underlying causes to increase guest satisfaction.</li><li>To assure consistent, high-quality fabrics, furnishes and equipment which satisfy customer expectations for comfort and functionality.</li><li>Works in harmony with his/her own staff and with all stakeholders and teams.</li><li>Other duties as assigned by the Chief Engineer.</li><li>Opportunity to join the first Raffles in Bahrain</li><li>Employee benefit card offering discounted rates in Accor worldwide</li><li>Learning programs through our Academies</li><li>Opportunity to develop your talent and grow within your property and across the world!</li><li>Ability to make a difference through our Corporate Social Responsibility activities.</li></ul><p><strong>Desired Candidate Profile</strong></p><h2>Qualifications & Experience</h2><ul><li>Proven experience in a Maintenance Manager or senior maintenance leadership role.</li><li>Relevant qualification in Engineering, Electrical, Mechanical, Building Services, or a related field.</li><li>Strong knowledge of building systems, including HVAC, electrical, plumbing, and fire safety.</li><li>Experience managing maintenance teams, including rota planning and staff development.</li><li>Good understanding of health & safety legislation and statutory compliance requirements.</li><li>Experience managing contractors and supplier relationships.</li><li>Strong budgeting, cost-control, and project management skills.</li><li>Experience driving sustainability and energy-efficiency initiatives.</li><li>Proficiency in maintenance management systems and Microsoft Office applications.</li><li>Excellent organisational, communication, and problem-solving skills.</li></ul>
<p><h4>Job summary</h4>
<p>Accountable for overall success of the daily kitchen operations. Exhibits culinary talents by personally performing tasks while leading the staff and managing all food related functions. Works to continually improve guest and employee satisfaction while maintaining the operating budget. Supervises all kitchen areas to ensure a consistent, high quality product is produced. Responsible for guiding and developing staff including direct reports. Must ensure sanitation and food standards are achieved.</p>
<h4>Candidate profile</h4>
<p><strong>Education and experience</strong></p>
<ul>
<li>High school diploma or GED; 4 years experience in the culinary, food and beverage, or related professional area.</li>
<li>OR</li>
<li>2-year degree from an accredited university in Culinary Arts, Hotel and Restaurant Management, or related major; 2 years experience in the culinary, food and beverage, or related professional area.</li>
</ul>
<h4>Core work activities</h4>
<p><strong>Ensuring culinary standards and responsibilities are met</strong></p>
<ul>
<li>Manages kitchen shift operations and ensures compliance with all Food & Beverage policies, standards and procedures.</li>
<li>Estimates daily production needs on a weekly basis and communicates production needs to kitchen personnel daily.</li>
<li>Assists Executive Chef with all kitchen operations and preparation.</li>
<li>Prepares and cooks foods of all types, either on a regular basis or for special guests or functions.</li>
<li>Develops, designs, or creates new applications, ideas, relationships, systems, or products, including artistic contributions.</li>
<li>Assists in determining how food should be presented and creates decorative food displays.</li>
<li>Maintains purchasing, receiving and food storage standards.</li>
<li>Ensures compliance with food handling and sanitation standards.</li>
<li>Performs all duties of kitchen managers and employees as necessary.</li>
<li>Recognizes superior quality products, presentations and flavor.</li>
<li>Ensures compliance with all applicable laws and regulations.</li>
<li>Follows proper handling and right temperature of all food products.</li>
<li>Operates and maintains all department equipment and reports malfunctions.</li>
<li>Checks the quality of raw and cooked food products to ensure that standards are met.</li>
</ul>
<p><strong>Leading kitchen operations</strong></p>
<ul>
<li>Supervises and coordinates activities of cooks and workers engaged in food preparation.</li>
<li>Leads shifts while personally preparing food items and executing requests based on required specifications.</li>
<li>Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.</li>
<li>Encourages and builds mutual trust, respect, and cooperation among team members.</li>
<li>Serves as a role model to demonstrate appropriate behaviors.</li>
<li>Maintains the productivity level of employees.</li>
<li>Ensures employees understand expectations and parameters.</li>
<li>Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team.</li>
<li>Ensures property policies are administered fairly and consistently.</li>
<li>Communicates performance expectations in accordance with job descriptions for each position.</li>
<li>Recognizes success performance and produces desired results.</li>
</ul>
<p><strong>Ensuring exceptional customer service</strong></p>
<ul>
<li>Provides services that are above and beyond for customer satisfaction and retention.</li>
<li>Manages day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis.</li>
<li>Sets a positive example for guest relations.</li>
<li>Empowers employees to provide excellent customer service.</li>
<li>Interacts with guests to obtain feedback on product quality and service levels.</li>
<li>Handles guest problems and complaints.</li>
</ul>
<p><strong>Maintaining culinary goals</strong></p>
<ul>
<li>Achieves and exceeds goals including performance goals, budget goals, team goals, etc.</li>
<li>Develops specific goals and plans to prioritize, organize, and accomplish your work.</li>
<li>Utilizes the Labor Management System to effectively schedule to business demands and for tracking of employee time and attendance.</li>
<li>Trains employees in safety procedures.</li>
</ul>
<p><strong>Managing and conducting human resource activities</strong></p>
<ul>
<li>Identifies the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills.</li>
<li>Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed.</li>
<li>Participates in the employee performance appraisal process, providing feedback as needed.</li>
<li>Brings issues to the attention of the department manager and Human Resources as necessary.</li>
</ul>
<p><strong>Additional responsibilities</strong></p>
<ul>
<li>Provides information to supervisors, co-workers, and subordinates by telephone, in written form, or in person.</li>
<li>Analyzes information and evaluates results to choose the best solution and solve problems.</li>
<li>Attends and participates in all pertinent meetings.</li>
</ul>
<p>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.</p>
<p>When you join the Sheraton family, you become a member of its global community. We’ve been a place to gather and connect since 1937. At Sheraton, associates create a sense of belonging in more than 400 communities around the world. We invite, we welcome, and we connect guests through engaging experiences and thoughtful service. If you’re a team player who is excited to deliver a meaningful guest experience, we encourage you to explore your next career opportunity with Sheraton. Join us on our mission to be ‘The World’s Gathering Place’. In joining Sheraton Hotels & Resorts, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</p></p><p></p>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<br>Company Description<br><br><p>Mantis, part of the Luxury & Lifestyle division of Accor, is a leading, conservation-focused hotel group with eco-lodges, waterways and curated eco-resorts located all over the world. Sustainable travellers have been enjoying eco-tourism, safaris, and adventure travel with Mantis since 2000. Rooted in conservation, Mantis pursues sustainable business practices and develops tourism products that are respectful of the environment and communities in which they operate.</p><br><p>Whether small and intimate or vast and complex, on a sweeping African plain, beach-side escape or bustling city, each is an exceptional place for guests to find themselves. While uniquely different in the experiences they offer, all are linked through a collective obsession to be extraordinary, to be rare in a world that mass-produces sameness.</p><br><br>Job Description<br><br><p><strong>Sous Chef - Arabic Banque</strong>t</p><br><p><strong>Job Description</strong></p><br><p>As our Sous Chef, you will play a pivotal role in shaping the culinary identity of our resort. With your leadership, creativity, and culinary expertise, you will contribute to delivering memorable dining experiences.</p><br><p><strong>What is in it for you:</strong></p><br><ul><li>Unleash the excitement: enticing rewards and unbeatable benefits are waiting for you!</li><li>Ignite your skills with our cutting-edge Academies for rapid professional growth.</li><li>Cultivate your talents and watch your career flourish, locally and globally.</li><li>Drive change through impactful Corporate Social Responsibility activities.</li><li>Immerse yourself in a vibrant work environment with extraordinary colleagues.</li><li>Join us on a direct path to success as we skyrocket to new heights!</li></ul><p><strong>Key Responsibilities:</strong></p><br><ul><li><strong>Culinary Leadership:</strong> Assist the Executive Chef in overseeing daily kitchen operations.</li><li>Lead and motivate the kitchen brigade to achieve culinary excellence.</li><li><strong>Menu Development:</strong> Collaborate with the Executive Chef to plan and create innovative and enticing menus. Ensure the consistent execution of recipes to maintain high-quality standards.</li><li><strong>Food Preparation and Cooking:</strong> Direct and participate in the preparation, cooking, and presentation of culinary offerings. Monitor and control food costs by efficiently managing portion sizes and minimizing wastage.</li><li><strong>Team Collaboration:</strong> Foster a collaborative and positive work environment within the kitchen. Coordinate seamlessly with other departments to ensure smooth overall resort operations.</li><li><strong>Quality Control:</strong> Implement rigorous quality control measures for all food items. Conduct regular tastings and inspections to uphold culinary standards.</li><li><strong>Training and Development:</strong> Train and mentor kitchen staff on culinary techniques and best practices. Support the professional development of junior kitchen team members.</li><li><strong>Kitchen Organization:</strong> Optimize kitchen workflow, ensuring cleanliness, organization, and compliance with hygiene standards. Maintain well-organized and well-stocked kitchen stations.</li><li><strong>Adherence to Safety Standards:</strong> Ensure strict adherence to safety and sanitation regulations. Lead by example in maintaining a safe and healthy kitchen environment.</li></ul><br>Qualifications<br><br><ul><li><strong>Leadership Experience:</strong> Previous leadership experience in the culinary field is a prerequisite.</li><li><strong>Journeyman’s Papers or Equivalent:</strong> Possession of Journeyman’s papers or international equivalent is mandatory.</li><li><strong>Culinary Diploma/Certification:</strong> Diploma Certification in a Culinary discipline is considered an asset.</li><li><strong>Computer Literacy: </strong>Proficient in Microsoft Window applications is an additional asset.</li><li><strong>Interpersonal and Problem-Solving Abilities:</strong> Strong interpersonal and problem-solving abilities are essential.</li><li><strong>Responsibility and Reliability:</strong> Highly responsible and reliable in fulfilling job duties.</li><li>Ability to Work Under Pressure: Capable of working well under pressure in a fast-paced environment.</li><li><strong>Team Collaboration:</strong> Ability to work cohesively with fellow colleagues as an integral part of a team.</li><li><strong>Guest-Centric Approach:</strong> Ability to focus attention on guest needs, remaining calm and courteous at all times.</li></ul><br>Additional Information<br><br><p><strong>Our commitment to Diversity & Inclusion:</strong> We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.</p><br><p><strong>Why work for Accor? </strong>We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.</p><br><p>By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/</p><br><p><strong>About Mantis Collection:</strong> Mantis is a boutique hospitality group that was founded by conservationist Adrian Gardiner in 2000, with its main focus predominantly in Africa and the Middle East. Mantis grew from Adrian’s vision to restore and rewild degraded farmland which he developed into a widely-acclaimed Private Game Reserve. This was the first private game reserve in the Eastern Cape and the beginning of eco-tourism in a poverty-stricken province that had few opportunities outside of commercial farming. Adrian and the Mantis team successfully created a place where man and nature could co-exist sustainably. From this initial success, the Mantis model was then developed worldwide, understanding that consumers could use the Mantis portfolio as a mark of quality, consistency and character. Today the diverse portfolio of handpicked properties links up to create travel journeys, which offer guests the opportunity to experience the essence of the location in a setting of tailored luxury. Rooted in conservation, Mantis pursues sustainable business practices and develops tourism products that are respectful of the environment and communities in which they operate.</p><br><p>Do what you love, care for the world, dare to challenge the status quo! <strong>#BELIMITLESS</strong></p><br> </div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span><br>JOB SUMMARY <br>The Director of Marketing Communications is responsible for the planning, direction, control, and coordination of all communication activities, with an emphasis on public relations. Promotes and maintains good communications in order to enhance the prestigious image of the hotel and by doing so contributes to the revenues of the hotel.<br>CANDIDATE PROFILE <br>Education and Experience<br>Required:<br>• High school diploma or GED; 4 years experience in the sales and marketing, guest services, front desk, or related professional area.<br>OR<br>• 2-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 2 years experience in the sales and marketing or related professional area.<br>CORE WORK ACTIVITIES <br>Managing Marketing Communications Activities<br>• Develops an annual communications plan with specific goals and budgets as outlined in the hotel's marketing plan/communications manual. Prepares working plans to achieve goals and ensures the communications team is fully briefed on goals and progress.<br>• Compares actual achievements against goals on a regular basis and takes corrective action.<br>• Assists the DOM in the planning of all mailing activities, and oversees their execution.<br>• Ensures that the corporate ID manual is kept up-to-date and implemented as appropriate.<br>• Prepares on a timely basis the monthly sales & marketing “communications” report.<br>• Supervises and directs photography for advertising, collateral and public relations purposes in liaison with the DOM, the advertising agency and the field marketing department at corporate office.<br>• Ensures the department has a comprehensive master slide/photo/CD library for all advertising, collateral and public relations activities, and regularly sends these to corporate office for the image library.<br>• Supervises operations of the in-house art department.<br>• Monitors activities of competitor hotels and trends within the industry.<br>Managing Public Relations Activities<br>• Acts as official spokesperson for the hotel when appropriate and responds to all media requests within 24 hours.<br>• Compiles and maintains a comprehensive list of media contacts and manages them as per the media account management system. Delegates assigned accounts to communications staff as appropriate but takes full responsibility for the key media by maintaining and developing close relationships<br>• Prepares press releases for appropriate targeted media, locally, regionally and internationally.<br>• Works closely with the corporate and international press offices on developing story angles.<br>• Plays a key role in community and government relations as well as VIP handling.<br>• Secures opportunities, directs and attends hotel sponsored events, and develops targeted partner relationships.<br>• Creates and organizes press promotional activities.<br>• Participates in the press events/trips organized by the regional PR offices as required.<br>• Conducts press blitzes when appropriate.<br>• Ensures press kit information is comprehensive and kept up-to-date.<br>Managing Advertising Activities <br>• Works with the DOM and advertising agency on the rooms and food & beverage tactical advertising campaigns' creative and media plans.<br>• Maximizes advertising budget by ensuring that the hotel's creative message and media activities are consistent with the advertising of sister hotels and the company group advertising.<br>• Ensures that the advertising creative is in synergy with the company, projecting a consistent and quality message.<br>• Reviews the hotel's market segmentation and other appropriate marketing reports to ensure that the media scheduling matches those segments.<br>• Monitors and maintains media schedules as well as prompt settlement of accounts.<br>Managing Direct Marketing Activities <br>• Takes an integrated approach to DM activities, ensuring a consistent and quality image is projected.<br>• Assists the DOM in the planning, implementation and tracking of electronic marketing activities.<br>• Maintains budget control.<br>Manages Collateral<br>• Coordinates and executes production of all printed materials, with assistance of advertising agencies, following the specifications stipulated in the corporate ID manual.<br>• Ensures hotel information is updated regularly on the internet/intranet.<br>• Supervises the production and quality of all displays and temporary signage in hotel public areas.<br>• Supervises and budgets for quality gift items as appropriate. Ensures correct usage of hotel logo on gift items as stipulated in corporate ID manual.<br>• Supervises the in-house graphic designer and/or print shop.<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>At Westin, we are committed to empowering guests to regain control and enhance their well-being when they need it most while traveling, ensuring they can be the best version of themselves. To achieve the brand mission of becoming the preeminent wellness brand in hospitality, we need passionate and engaged associates to bring the brand’s unique programming to life. We want our associates to embrace their own well-being practices both on and off property. You are the ideal Westin candidate if you are passionate; you are active and take pride in how you maintain your well-being; you are optimistic; you are adventurous. Be where you can do your best work, begin your purpose, belong to an amazing globalteam, and become the best version of you.</span> </div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span><br>JOB SUMMARY<br>Accountable for overall success of the daily kitchen operations. Exhibits culinary talents by personally performing tasks while leading the staff and managing all food related functions. Works to continually improve guest and employee satisfaction while maintaining the operating budget. Supervises all kitchen areas to ensure a consistent, high quality product is produced. Responsible for guiding and developing staff including direct reports. Must ensure sanitation and food standards are achieved.<br>CANDIDATE PROFILE <br>Education and Experience<br>• High school diploma or GED; 4 years experience in the culinary, food and beverage, or related professional area.<br>OR<br>• 2-year degree from an accredited university in Culinary Arts, Hotel and Restaurant Management, or related major; 2 years experience in the culinary, food and beverage, or related professional area.<br>CORE WORK ACTIVITIES<br>Ensuring Culinary Standards and Responsibilities are Met<br>• Manages kitchen shift operations and ensures compliance with all Food & Beverage policies, standards and procedures.<br>• Estimates daily production needs on a weekly basis and communicates production needs to kitchen personnel daily.<br>• Assists Executive Chef with all kitchen operations and preparation.<br>• Prepares and cooks foods of all types, either on a regular basis or for special guests or functions.<br>• Develops, designs, or creates new applications, ideas, relationships, systems, or products, including artistic contributions.<br>• Assists in determining how food should be presented and creates decorative food displays.<br>• Maintains purchasing, receiving and food storage standards.<br>• Ensures compliance with food handling and sanitation standards.<br>• Performs all duties of kitchen managers and employees as necessary.<br>• Recognizes superior quality products, presentations and flavor.<br>• Ensures compliance with all applicable laws and regulations.<br>• Follows proper handling and right temperature of all food products.<br>• Operates and maintains all department equipment and reports malfunctions.<br>• Checks the quality of raw and cooked food products to ensure that standards are met.<br>Leading Kitchen Operations<br>• Supervises and coordinates activities of cooks and workers engaged in food preparation.<br>• Leads shifts while personally preparing food items and executing requests based on required specifications.<br>• Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.<br>• Encourages and builds mutual trust, respect, and cooperation among team members.<br>• Serves as a role model to demonstrate appropriate behaviors.<br>• Maintains the productivity level of employees.<br>• Ensures employees understand expectations and parameters.<br>• Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team.<br>• Ensures property policies are administered fairly and consistently.<br>• Communicates performance expectations in accordance with job descriptions for each position.<br>• Recognizes success performance and produces desired results.<br>Ensuring Exceptional Customer Service<br>• Provides services that are above and beyond for customer satisfaction and retention.<br>• Manages day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis.<br>• Sets a positive example for guest relations.<br>• Empowers employees to provide excellent customer service.<br>• Interacts with guests to obtain feedback on product quality and service levels.<br>• Handles guest problems and complaints.<br>Maintaining Culinary Goals<br>• Achieves and exceeds goals including performance goals, budget goals, team goals, etc.<br>• Develops specific goals and plans to prioritize, organize, and accomplish your work.<br>• Utilizes the Labor Management System to effectively schedule to business demands and for tracking of employee time and attendance.<br>• Trains employees in safety procedures.<br>Managing and Conducting Human Resource Activities <br>• Identifies the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills.<br>• Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed.<br>• Participates in the employee performance appraisal process, providing feedback as needed.<br>• Brings issues to the attention of the department manager and Human Resources as necessary.<br>Additional Responsibilities <br>• Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.<br>• Analyzes information and evaluating results to choose the best solution and solve problems.<br>• Attends and participates in all pertinent meetings.<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>When you join the Sheraton family, you become a member of its global community. We’ve been a place to gather and connect since 1937. At Sheraton, associates create a sense of belonging in more than 400 communities around the world. We invite, we welcome, and we connect guests through engaging experiences and thoughtful service. If you’re a team player who is excited to deliver a meaningful guest experience, we encourage you to explore your next career opportunity with Sheraton. Join us on our mission to be ‘The World’s Gathering Place’. In joining Sheraton Hotels & Resorts, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>
<h2 class="h5">Job description</h2>
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<span><br>JOB SUMMARY<br>Exhibits creative baking and decorating talents by personally performing tasks while leading the staff in preparing quality and consistent pastries for all areas. Works to continually improve guest and employee satisfaction while maintaining the operating budget. Leads development and training of team to improve results while maintaining standards. Must ensure sanitation and food standards are achieved.<br>CANDIDATE PROFILE <br>Education and Experience<br>• High school diploma or GED; 4 years experience in the culinary, food and beverage, or related professional area.<br>OR<br>• 2-year degree from an accredited university in Culinary Arts, Hotel and Restaurant Management, or related major; 2 years experience in the culinary, food and beverage, or related professional area.<br>CORE WORK ACTIVITIES<br>Leading Pastry Culinary Team<br>• Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.<br>• Supervises and manages employees. Manages all day-to-day operations. Understands employee positions well enough to perform duties in employees' absence.<br>• Encourages and builds mutual trust, respect, and cooperation among team members.<br>• Serves as a role model to demonstrate appropriate behaviors.<br>• Ensures and maintains the productivity level of employees.<br>• Ensures employees understand expectations and parameters.<br>• Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team.<br>• Solicits employee feedback, utilizes an "open door" policy and reviews employee satisfaction results to identify and address employee problems or concerns.<br>• Leads shifts while personally preparing food items and executing requests based on required specifications.<br>• Supervises and coordinates activities of cooks and workers engaged in food preparation.<br>Ensuring Culinary Standards and Responsibilities are Met<br>• Develops, designs, or creates new applications, ideas, relationships, systems, or products, including artistic contributions.<br>• Recognizes superior quality products, presentations and flavor.<br>• Maintains food preparation handling and correct storage standards.<br>• Maintains purchasing, receiving and food storage standards.<br>• Supports procedures for food & beverage portion and waste controls.<br>• Follows proper handling and right temperature of all food products.<br>• Supervises pastry preparation shift operations and ensures compliance with all Food & Beverage policies, standards and procedures.<br>• Ensures compliance with all applicable laws and regulations.<br>• Prepares and cooks foods of all types, either on a regular basis or for special guests or functions.<br>• Checks the quality of raw and cooked food products to ensure that standards are met.<br>• Assists in determining how food should be presented and creates decorative food displays.<br>Ensuring Exceptional Customer Service<br>• Provides services that are above and beyond for customer satisfaction and retention.<br>• Manages day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis.<br>• Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed.<br>• Sets a positive example for guest relations.<br>• Empowers employees to provide excellent customer service.<br>• Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement.<br>• Strives to improve service performance.<br>Maintaining Culinary Goals<br>• Achieves and exceeds goals including performance goals, budget goals, team goals, etc.<br>• Develops specific goals and plans to prioritize, organize, and accomplish your work.<br>• Trains employees in safety procedures and supervises their ability to follow loss prevention policies to prevent accidents and control costs.<br>• Purchases appropriate supplies and manage inventories according to budget.<br>Supports Training and Development Activities <br>• Ensures disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and support the Peer Review Process.<br>• Participates in training staff on menu items including ingredients, preparation methods and unique tastes.<br>• Reviews staffing levels to ensure that guest service, operational needs and financial objectives are met.<br>• Ensures property policies are administered fairly and consistently.<br>• Assists as needed in the interviewing and hiring of employee team members with appropriate skills.<br>Additional Responsibilities <br>• Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.<br>• Analyzes information and evaluates results to choose the best solution and solve problems.<br>• Brings issues to the attention of the department manager and Human Resources as necessary.<br>• Attends and participates in all pertinent meetings.<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>When you join the Sheraton family, you become a member of its global community. We’ve been a place to gather and connect since 1937. At Sheraton, associates create a sense of belonging in more than 400 communities around the world. We invite, we welcome, and we connect guests through engaging experiences and thoughtful service. If you’re a team player who is excited to deliver a meaningful guest experience, we encourage you to explore your next career opportunity with Sheraton. Join us on our mission to be ‘The World’s Gathering Place’. In joining Sheraton Hotels & Resorts, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>
<p> <b>Position Summary</b> </p> <p>Marriott International is seeking an accomplished and strategic hospitality leader to serve as <b>Multi-Property General Manager</b> for <b>Marriott Executive Apartments Manama, Bahrain</b> and <b>Residence Inn by Marriott Manama Juffair</b>. This role is responsible for providing overall leadership, operational excellence, financial performance, associate engagement, owner relations, and guest satisfaction across two extended-stay properties in the Kingdom of Bahrain.</p> <p>The Multi-Property General Manager will drive business results through effective execution of Marriott International's operating standards while balancing the unique requirements of both brands. The successful candidate will be an inspiring people leader with strong commercial acumen, a passion for guest service, and a proven track record of managing complex hotel operations and owner relationships.</p> <p> </p> <p> <b>About the Hotels</b> </p> <p> <b>Marriott Executive Apartments Manama, Bahrain</b> </p> <p>Located in the vibrant Al Fateh/Juffair district, <b>Marriott Executive Apartments Manama</b> is a premium extended-stay property designed for business travelers, expatriates, and long-stay guests. The hotel features spacious one-, two-, and three-bedroom serviced apartments, extensive leisure facilities, meeting space, dining venues, fitness facilities, and a rooftop pool. The property enjoys proximity to Bahrain's diplomatic and financial districts, Bahrain International Airport, Al Fateh Grand Mosque, and major commercial attractions. </p> <p> <b>Residence Inn by Marriott Manama Juffair</b> </p> <p> <b>Residence Inn by Marriott Manama Juffair</b> offers all-suite accommodations tailored to both short- and long-term travelers. The hotel features studio, one-, two-, and three-bedroom suites with fully equipped kitchens, complimentary breakfast, an outdoor pool, fitness facilities, and convenient access to Bahrain's financial district, shopping destinations, and Bahrain International Airport. The property serves a diverse mix of corporate, diplomatic, government, and leisure guests.</p> <p> </p> <p> <b>JOB SPECIFIC TASKS</b> </p> <p> </p> <p> <b>Business Strategy Development</b> </p> <p>Stays current with industry trends and monitors strengths and weakness of competition; explores new business opportunities; develops business plans designed to maximize property customer satisfaction, profitability, and market share; ensures property business plans are aligned with Marriott Executive Apartments brand business strategies; translates Marriott global strategic plan into one that can be executed on property.</p> <p> </p> <p> <b>Business Strategy Execution</b> </p> <p>Executes business plans designed to maximize property customer satisfaction, profitability, and market share; ensures that property business plans and employees are aligned with brand business strategies; holds property leadership team accountable for successful delivery of business plans; experiments with new ideas and takes calculated risks to improve guest satisfaction and profitability; evaluates the success of property business strategies to inform future business plan enhancements; continually ensures business plans and actions have a positive impact on property performance.</p> <p> </p> <p> <b>Sales and Marketing</b> </p> <p>Works closely with Sales and Marketing team to develop revenue generating strategies for property; identifies new business leads, develops tailored sales approach, and actively pursues leads with Sales and Marketing team; ensures sales and marketing strategy is aligned with brand strategy and is effectively executed against established goals; ensures property leaders understand and leverage Marriott demand engines to full potential; augments guest preference for property through booking ease and quality interactions with sales force.</p> <p> </p> <p> <b>Talent Management and Organizational Capability</b> </p> <p>Creates a cohesive and high-performance Executive Committee that continuously strives for positive results and improvement; coaches Executive Committee by providing specific feedback and holds them accountable for performance; creates learning and development opportunities for employees; creates and effectively executes development plans for both direct reports based on their individual strengths, development needs, and career aspirations; ensures all managers are doing the same for their direct reports; identifies resource needs to strengthen property team; creates succession plans for future job openings; actively supports the staffing process; ensures effective work processes, systems and teamwork are in place to maximize individual and overall property performance.</p> <p> </p> <p> </p> <p> <b>Brand Champion</b> </p> <p>Serves as a passionate brand advocate and ensures that the intent of the brand is pulled through in the guest experience; communicates a clear and consistent message regarding property and brand goals to employees, property leadership team, and owners; serves as a role model by demonstrating exceptional work ethic and service delivery for all employees on property; champions change; inspires and motivates team to achieve operational excellence; represents brand values in all leadership actions.</p> <p> </p> <p> <b>Business Information Analysis</b> </p> <p>Reviews business related data such as market share, financial performance, inventory, employee engagement, and customer satisfaction; analyzes business information to proactively address changing market conditions, ensure property operates within budgetary guidelines, and achieves profit margin goals; uses business information to identify indicators of product and service successes and opportunities for improvement; integrates business information into business plans.</p> <p> </p> <p> <b>Employee and Labor Relations</b> </p> <p>Ensures all employees are treated fairly, and with respect; builds rapport with employees by fostering an environment of open communication and spending time with employees on the frontlines; makes self available to employees ( open door policy ); ensures pay and benefits are appropriate for labor market; celebrates the success of employees in a public way; works with Human Resources to maximize employee engagement and monitor local labor environment to address issues as needed.</p> <p> </p> <p> <b>Revenue Management</b> </p> <p>Works with Revenue Management team to develop effective extended stay pricing strategies, balancing seasonality, economy, customer segments, property objectives and customer satisfaction; established revenue strategy that supports brand positioning in local market; ensures demand forecasting and sound revenue practices are in place to maximize yield; identifies ways to grow occupancy, RevPAR, and market share by researching and staying aware of competitor strategies; controls labor and capital expenses.</p> <p> </p> <p><br></p><p><strong>Desired Candidate Profile</strong></p><p> <b>Candidate Profile</b> </p> <p> <b>Experience</b> </p> <ul> <li>Minimum 5+ years of progressive hospitality leadership experience.</li> <li> <b>Previous experience working within Bahrain market preferred</b> </li> <li>Previous General Manager experience with Marriott International or another global hospitality company preferred.</li> <li>Multi-property leadership experience strongly preferred.</li> <li>Extensive experience managing owner relationships and asset performance.</li> <li>Proven success leading extended-stay, serviced apartment, lifestyle, or premium hotel operations. </li> </ul> <p> <b>Leadership Competencies</b> </p> <ul> <li>Strategic thinker with strong commercial and financial acumen.</li> <li>Exceptional communication, influencing, and stakeholder management skills.</li> <li>Demonstrated ability to lead diverse teams and complex organizations.</li> <li>Strong expertise in revenue management, operations, sales, and talent development.</li> <li>Results-oriented leader with a track record of driving sustainable business performance.</li> </ul>
<h2 class="h5">Job description</h2>
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<span><br>JOB SUMMARY<br>Areas of responsibility include Restaurants/Bars and Room Service, if applicable. Supervises daily restaurant operations and assists with menu planning, maintains sanitation standards and assists servers and hosts on the floor during peak meal periods. Strives to continually improve guest and employee satisfaction and maximize the financial performance in areas of responsibility. Determines training needed to accomplish goals, then implements plan.<br>CANDIDATE PROFILE <br>Education and Experience<br>• High school diploma or GED; 4 years experience in the food and beverage, culinary, or related professional area.<br>OR<br>• 2-year degree from an accredited university in Food Service Management, Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years experience in the food and beverage, culinary, or related professional area.<br>CORE WORK ACTIVITIES<br>Managing Day-to-Day Operations<br>• Supervises and manages employees. Manages all day-to-day operations. Understands employee positions well enough to perform duties in employees' absence.<br>• Maintains service and sanitation standards in restaurant, bar/lounge and room service areas.<br>• Reviews staffing levels to ensure that guest service, operational needs and financial objectives are met.<br>Leading Food and Beverage Team<br>• Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.<br>• Encourages and builds mutual trust, respect, and cooperation among team members.<br>• Serves as a role model to demonstrate appropriate behaviors.<br>• Identifies the developmental needs of others and coaches, mentors, or otherwise helps others to improve their knowledge or skills.<br>• Develops specific goals and plans to prioritize, organize, and accomplish your work.<br>• Ensures and maintains the productivity level of employees.<br>• Provides the leadership, vision and direction to bring together and prioritize the departmental goals in a way that will be efficient and effective.<br>• Ensures compliance with all food & beverage policies, standards and procedures by training, supervising, follow-up and hands on management.<br>• Ensures compliance with all applicable laws and regulations.<br>• Ensures compliance with food handling and sanitation standards.<br>• Ensures staff understands local, state and Federal liquor laws.<br>• Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team.<br>• Establishes guidelines so employees understand expectations and parameters.<br>• Monitors alcohol beverage service in compliance with local laws.<br>Ensuring Exceptional Customer Service<br>• Provides services that are above and beyond for customer satisfaction and retention.<br>• Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed.<br>• Manages day-to-day operations, ensures the quality, standards and meets the expectations of the customers on a daily basis.<br>• Displays leadership in guest hospitality, exemplifies excellent customer service and creates a positive atmosphere for guest relations.<br>• Empowers employees to provide excellent customer service.<br>• Acts as the guest service role model for the restaurants, sets a good example of excellent customer service and creates a positive atmosphere for guest relations.<br>• Handles guest problems and complaints.<br>• Meets with guests on an informal basis during meals or upon departure to obtain feedback on quality of food and beverage, service levels and overall satisfaction.<br>• Ensures corrective action is taken to continuously improve service results.<br>• Incorporates guest satisfaction as a component of departmental meetings with a focus on continuous improvement.<br>• Manages service delivery in outlets to ensure excellent service from point of entry to departure (e.g., greeting from hostess, speed of order taking and food and beverage delivery, fulfillment of special requests, collection of payment & invitation to return).<br>Managing and Conducting Human Resource Activities<br>• Provides guidance and direction to subordinates, including setting performance standards and monitoring performance.<br>• Identifies the educational needs of others, develops formal educational or training programs or classes, and teaches or instructs others.<br>• Ensures employees are treated fairly and equitably. Strives to improve employee retention.<br>• Ensures employees receive on-going training to understand guest expectations.<br>• Solicits employee feedback, utilizes an "open door" policy and reviews employee satisfaction results to identify and address employee problems or concerns.<br>• Strives to improve service performance.<br>• Ensures recognition is taking place across areas of responsibility.<br>Additional Responsibilities<br>• Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.<br>• Analyzes information and evaluating results to choose the best solution and solve problems.<br>• Assists servers and hosts on the floor during meal periods and high demand times.<br>• Recognizes good quality products and presentations.<br>• Supervises daily shift operations in absence of Assistant Restaurant Manager.<br>• Oversees the financial aspects of the department including purchasing and payment of invoices.<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>When you join the Sheraton family, you become a member of its global community. We’ve been a place to gather and connect since 1937. At Sheraton, associates create a sense of belonging in more than 400 communities around the world. We invite, we welcome, and we connect guests through engaging experiences and thoughtful service. If you’re a team player who is excited to deliver a meaningful guest experience, we encourage you to explore your next career opportunity with Sheraton. Join us on our mission to be ‘The World’s Gathering Place’. In joining Sheraton Hotels & Resorts, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>
<p><h4>Company description</h4>
<p>Mantis is a leading, conservation-focused hotel group with eco-lodges, waterways and curated eco-resorts located all over the world. Sustainable travellers have been enjoying eco-tourism, safaris and adventure travel with Mantis since 2000. Rooted in conservation, Mantis pursues sustainable business practices and develops tourism products that are respectful of the environment and communities in which they operate. Whether small and intimate or vast and complex, on a sweeping African plain, beach-side escape or bustling city, each is an exceptional place for guests to find themselves. While uniquely different in the experiences they offer, all are linked through a collective obsession to be extraordinary, to be rare in a world that mass-produces sameness.</p>
<h4>Job description</h4>
<p>As a graphic designer, you will craft compelling visuals for both print and digital mediums, ensuring alignment with brand guidelines and the hotel's positioning. Your role includes conceptualizing and designing diverse marketing materials, maintaining awareness of design and hospitality trends, and collaborating with teams to meet deadlines. You will support campaigns across departments, especially in social media and mobile marketing, while analyzing market trends. Additionally, you will manage e-tools, contribute to web strategy development, and provide professional service. Collaboration with sales & marketing is key for driving profit growth, alongside fulfilling ad-hoc responsibilities within hotel protocols.</p>
<h4>What is in it for you:</h4>
<ul>
<li>Engage in conservation efforts and help preserve wildlife.</li>
<li>Enjoy sustainable adventures with exclusive rewards.</li>
<li>Celebrate locality and heritage in a vibrant community.</li>
<li>Advance your career with global development opportunities.</li>
<li>Drive change through impactful social initiatives.</li>
<li>Collaborate with a passionate, innovative team.</li>
</ul>
<h4>Key responsibilities:</h4>
<ul>
<li><strong>Graphic design and branding:</strong> Developing and delivering high-quality graphic designs for print and digital channels, adapting creative concepts to various materials and mediums, while ensuring consistency with brand guidelines and hotel positioning. It also involves conceptualizing, directing art, and designing artwork and collateral.</li>
<li><strong>Collaboration and communication:</strong> Collaborating closely with the team and other graphic designers to conceptualize ideas and execute accordingly, as well as liaising with suppliers and production companies to ensure accuracy and high-quality printed materials. Additionally, supporting the team throughout campaign and project execution and assisting with other responsibilities in the absence of team members or as assigned by the direct in-charge are key aspects.</li>
<li><strong>Deadline management and support:</strong> Ensuring all artwork is submitted within specified deadlines and supporting all departments with design requests and execution, particularly for social media, mobile marketing, tracking, analysis, and control.</li>
<li><strong>Market analysis and strategy:</strong> Gathering and analyzing intelligence on market threats and opportunities, building a destination-focused web strategy, and stimulating support for the development of the hotel's online strategy.</li>
<li><strong>Technology management:</strong> Maintaining up-to-date knowledge of design and hospitality software, technologies, trends, and updates, as well as managing various e-tools such as eCRM, CMSs, and social media management platforms.</li>
<li><strong>Customer service and profit growth:</strong> Consistently offering professional, friendly, and engaging service, executing design plans in collaboration with the sales & marketing department to drive profit growth, and adhering to all hotel policies and procedures.</li>
</ul>
<h4>Qualifications</h4>
<ul>
<li><strong>Technical skills and design expertise:</strong> Proficient in graphic design software including Adobe Creative Suite (Photoshop, Illustrator, InDesign, After Effects, Dreamweaver, Flash), MS Office, Corel Draw, and Acrobat. Strong technical understanding of web technologies (HTML, Flash, CSS, AJAX) and printing processes for both digital and print mediums. Creative design skills adaptable to current trends, brand standards, and market demands.</li>
<li><strong>Project management and attention to detail:</strong> Ability to effectively manage multiple projects and tasks of varying complexities, meet deadlines, and remain composed under pressure. Strong project management skills with excellent attention to detail and the ability to maintain high-quality standards.</li>
<li><strong>Communication, language, and qualifications:</strong> Excellent organizational and communication skills. A degree in graphic design and/or proven experience in a similar role. Previous experience within the GCC region is highly preferred, with prior experience in the hospitality or luxury sector considered a strong advantage. Good understanding of luxury brand standards and environments. Excellent written and spoken proficiency in both Arabic and English is preferred, with strong reading and communication skills in both languages.</li>
</ul>
<h4>Additional information</h4>
<p>Our commitment to diversity & inclusion: We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.</p>
<p>We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore limitless possibilities.</p>
<p>By joining us, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality.</p>
<h4>About mantis collection</h4>
<p>Mantis is a boutique hospitality group that was founded by conservationist Adrian Gardiner in 2000, with its main focus predominantly in Africa and the Middle East. Mantis grew from Adrian’s vision to restore and rewild degraded farmland which he developed into a widely-acclaimed private game reserve. This was the first private game reserve in the Eastern Cape and the beginning of eco-tourism in a poverty-stricken province that had few opportunities outside of commercial farming. Adrian and the Mantis team successfully created a place where man and nature could co-exist sustainably. From this initial success, the Mantis model was then developed worldwide, understanding that consumers could use the Mantis portfolio as a mark of quality, consistency and character. Today the diverse portfolio of handpicked properties links up to create travel journeys, which offer guests the opportunity to experience the essence of the location in a setting of tailored luxury. Rooted in conservation, Mantis pursues sustainable business practices and develops tourism products that are respectful of the environment and communities in which they operate.</p>
<p>Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS</p></p><p></p>
<h4>JOB PURPOSE</h4><p>The Senior Analyst - Data Analytics is responsible for transforming complex data into actionable insights that support data-driven decision-making across the organization. The role designs, develops, and maintains data models, analytics solutions, dashboards, and reporting frameworks while ensuring data quality, governance, and accessibility. The incumbent collaborates with business and technical stakeholders to deliver analytical solutions that improve operational performance and support strategic objectives.</p><h4>KEY RESPONSIBILITIES</h4><ul><li><p>Conduct data analysis to identify trends, patterns, and correlations.</p></li><li><p>Gather business and technical requirements for data, application, API, and machine learning solutions; translate them into designs and delivery plans.</p></li><li><p>Design, build, and maintain ingestion pipelines for databases, files, APIs, and event streams, including scheduling, error handling, and recovery.</p></li><li><p>Develop warehouse and lakehouse data layers that preserve source history, standardize business entities, and publish trusted datasets for consumption.</p></li><li><p>Define data models, business keys, transformations, and historical data rules to integrate information across source systems.</p></li><li><p>Implement data quality checks, reconciliation, monitoring, and alerts for incomplete, delayed, duplicated, or inaccurate data.</p></li><li><p>Optimize data pipelines, storage, and queries for performance, reliability, scalability, and cost; investigate and resolve production issues.</p></li><li><p>Prepare and maintain datasets for dashboards, applications, APIs, advanced analytics, and machine learning use cases.</p></li><li><p>Work with relevant teams to prepare training and inference data, integrate approved ML models into applications or pipelines, and monitor their outputs and performance.</p></li><li><p>Design, develop, and maintain web applications, backend services, and secure REST APIs using .NET and other approved technologies.</p></li><li><p>Build interfaces between internal applications, third-party systems, and data platforms with appropriate authentication, authorization, logging, and error handling.</p></li><li><p>Develop automated unit, integration, and data validation tests; participate in code reviews and follow release and deployment processes.</p></li><li><p>Document data flows, interfaces, code, data definitions, operational procedures, and known limitations to support maintainability.</p></li><li><p>Work with business users and source system owners to validate delivered data and functionality and support user acceptance and sign-off.</p></li></ul><p>If you meet the criteria and you are enthusiastic about the role, we would welcome your application. To complete the application you would need the following document(s):</p><ol><li>Resume/CV</li><li>Passport Copy</li></ol><p><strong>Desired Candidate Profile</strong></p><ul><li><p>Bachelor s degree in Computer Science, Software Engineering, Data Engineering, Information Technology, or a related field.</p></li></ul><ul><li><p>Proven experience of at least 2 years in data analytics or a related field </p></li></ul>
<h2 class="h5">Job description</h2>
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<br>Company Description<br><br><p>Mantis is a leading, conservation-focused hotel group with eco-lodges, waterways, and curated eco-resorts located all over the world. Sustainable travellers have been enjoying eco-tourism, safaris, and adventure travel with Mantis since 2000. Rooted in conservation, Mantis pursues sustainable business practices and develops tourism products that are respectful of the environment and communities in which they operate. Whether small and intimate or vast and complex, on a sweeping African plain, beach-side escap,e or bustling city, each is an exceptional place for guests to find themselves. While uniquely different in the experiences they offer, all are linked through a collective obsession to be extraordinary, to be rare in a world that mass-produces sameness.</p><br><br>Job Description<br><br><p>The <strong>Audio-Visual Technician</strong> is responsible for the installation, operation, maintenance, and troubleshooting of AV systems throughout Hawar Resort by Mantis. The role provides reliable technical support for meetings, conferences, weddings, banquets, entertainment events, and guest experiences, while coordinating closely with Events, Banquets, Entertainment, IT, and Engineering teams. The position also supports VIP events, responds to technical requests, maintains equipment and records, and ensures all AV systems are operated safely, efficiently, and to resort standards.</p><br><p><strong>What is in it for you:</strong></p><br><ul><li>Engage in conservation efforts and help preserve wildlife.</li><li>Enjoy sustainable adventures with exclusive rewards.</li><li>Celebrate locality and heritage in a vibrant community.</li><li>Advance your career with global development opportunities.</li><li>Drive change through impactful social initiatives.</li><li>Collaborate with a passionate, innovative team.</li></ul><p><strong>Key Responsibilities: </strong></p><br><ul><li><strong>Routine Maintenance and Installation:</strong> Perform regular maintenance, inspections, testing, and installation of AV equipment to ensure reliable operation and minimize equipment failures.</li><li><strong>Event Setup and Operations:</strong> Set up, test, operate, and dismantle AV equipment for meetings, weddings, conferences, banquets, entertainment, and special events to ensure smooth event execution.</li><li><strong>Troubleshooting and Emergency Response:</strong> Respond promptly to AV faults and technical issues, identify problems, and carry out necessary repairs or corrective actions to minimize disruption to guests and events.</li><li><strong>Guest and Event Support:</strong> Provide professional technical support for VIP guests, meetings, conferences, weddings, and special events while ensuring a high level of guest service.</li><li><strong>Documentation and Reporting:</strong> Maintain accurate records of equipment, maintenance, repairs, and technical issues, and report major faults or service requirements to the Engineering Supervisor.</li><li><strong>Inventory and Equipment Control:</strong> Properly store, maintain, and monitor AV equipment, accessories, and spare parts while ensuring accurate inventory and timely replacement of required items.</li><li><strong>Coordination and Teamwork:</strong> Coordinate with Events, Banquets, Entertainment, IT, Engineering, and external suppliers to ensure all AV requirements are completed accurately and on time.</li><li><strong>Preventive Maintenance and Reliability:</strong> Conduct planned preventive maintenance and regular equipment checks to identify potential problems early and maintain reliable AV operations.</li><li><strong>Safety and Compliance:</strong> Follow all resort safety, fire, electrical, and operational procedures to ensure safe AV operations and a clean, organized working environment.</li><li><strong>Training and Development:</strong> Attend departmental briefings and technical training to maintain current knowledge of AV equipment, technology, safety procedures, and industry practices.</li><li><strong>Operational Support:</strong> Provide technical assistance during major events, emergencies, and special functions and remain available for shifts, weekends, public holidays, and events as required.</li><li><strong>Professional Standards:</strong> Maintain professional conduct, appearance, and service standards while supporting the Engineering team and carrying out other duties assigned by management.</li></ul><br>Qualifications<br><br><ul><li><strong>Experience:</strong> Minimum 2 years of relevant AV experience, preferably in a luxury hotel, resort, hospitality, or high-end events environment.</li><li><strong>Education:</strong> Diploma, certificate, or relevant technical qualification in Audio Visual Technology, Electronics, Electrical Engineering, IT, or a related field is preferred.</li><li><strong>Technical Knowledge:</strong> Good knowledge of professional audio, video, lighting, projection, LED displays, presentation systems, and related AV equipment.</li><li><strong>Event Experience:</strong> Proven experience in setting up and operating AV systems for conferences, weddings, banquets, meetings, entertainment, and special events.</li><li><strong>Troubleshooting Skills:</strong> Good understanding of AV troubleshooting, preventive maintenance, basic repairs, equipment handling, and fault diagnosis.</li><li><strong>Electrical Safety:</strong> Knowledge of electrical safety, AV installations, cabling, connections, and safe equipment handling procedures.</li><li><strong>AV Systems:</strong> Familiarity with video conferencing systems, LED screens, projectors, sound systems, mixers, amplifiers, microphones, digital displays, and AV control systems.</li><li><strong>Problem-Solving:</strong> Strong attention to detail with good analytical, troubleshooting, and problem-solving abilities.</li><li><strong>Ability to Work Under Pressure:</strong> Able to respond quickly and effectively to technical issues during live events and guest activities.</li><li><strong>Communication Skills:</strong> Good communication and interpersonal skills with the ability to work effectively with guests, colleagues, management, and external suppliers.</li><li><strong>Language:</strong> Good command of written and spoken English.</li><li><strong>Flexibility:</strong> Willing to work shifts, evenings, weekends, public holidays, and special events based on operational requirements.</li><li><strong>Organization:</strong> Good organizational skills with the ability to maintain equipment inventories, maintenance records, and technical documentation.</li><li><strong>Teamwork and Independence:</strong> Ability to work independently while collaborating effectively with Engineering, Operations, Events, IT, and other departments.</li><li><strong>Additional Technical Skills:</strong> Knowledge of AV control systems, automation software, and digital signage systems is an advantage.</li><li><strong>Certifications:</strong> Relevant AV, electrical, electronics, or safety certifications are an advantage.</li><li><strong>Service and Safety:</strong> Strong commitment to guest satisfaction, service excellence, safety, professionalism, and the standards of Hawar Resort by Mantis.</li></ul><br>Additional Information<br><br><p><strong>Our commitment to Diversity & Inclusion:</strong> We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.</p><br><p><strong>Why work for Accor? </strong>We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.</p><br><p>By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/</p><br><p><strong>About Mantis Collection:</strong> Mantis is a boutique hospitality group that was founded by conservationist Adrian Gardiner in 2000, with its main focus predominantly in Africa and the Middle East. Mantis grew from Adrian’s vision to restore and rewild degraded farmland which he developed into a widely-acclaimed Private Game Reserve. This was the first private game reserve in the Eastern Cape and the beginning of eco-tourism in a poverty-stricken province that had few opportunities outside of commercial farming. Adrian and the Mantis team successfully created a place where man and nature could co-exist sustainably. From this initial success, the Mantis model was then developed worldwide, understanding that consumers could use the Mantis portfolio as a mark of quality, consistency and character. Today the diverse portfolio of handpicked properties links up to create travel journeys, which offer guests the opportunity to experience the essence of the location in a setting of tailored luxury. Rooted in conservation, Mantis pursues sustainable business practices and develops tourism products that are respectful of the environment and communities in which they operate.</p><br><p>Do what you love, care for the world, dare to challenge the status quo! <strong>#BELIMITLES</strong></p><br> </div>
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