Swift Jobs - Manama Bahrain

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p><strong>Key Responsibilities:</strong></p><ul><li><strong>Routine Maintenance and Installation</strong>: Execute maintenance plans for guest villas to ensure the proper functioning of lighting, plumbing, HVAC, and other electrical systems. This includes installing electrical apparatus, fixtures, and equipment for alarms and other systems, as well as safety and distribution components such as switches, resistors, circuit-breaker panels, and connecting wiring in electrical circuits and networks to ensure compatibility of components.</li><li><strong>Emergency Response and Troubleshooting</strong>: Standby for emergency electrical work after midnight as per duty roster. Perform effective troubleshooting to identify hazards or malfunctions and repair or substitute damaged units. Attend to any faults and breakdowns of electrical equipment, wiring installations, and fixtures in all rooms and public areas, as well as respond to fire alarm faults, fires reported by reception, and breakdowns of major equipment such as generators, STP, and desalination plants.</li><li><strong>Documentation and Reporting</strong>: Maintain records of electrical parts used during repairs and communicate with the Engineering Supervisor for parts ordering. Check all logbooks to ensure proper documentation of maintenance requests and materials used, and report any major operational issues to the Engineering Supervisor or Assistant Chief Engineer. Attend duties punctually as per the duty roster and assist engineering crews as needed.</li><li><strong>Training and Compliance</strong>: Attend the regular morning briefing with the Assistant Chief Engineer/Director of Engineering and participate in monthly fire hydrant exercises. Additionally, attend all job-oriented training conducted by the Engineering Department and HR, ensuring cleanliness around the electrical workshop and job sites. Prioritize safety at all times when performing duties and assist engineering crews in times of emergency or natural disasters.</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p><strong>Experience and Qualifications</strong>: A minimum of three (3) years' experience in a similar role within a five-star hotel or similar organization, along with a certification, or diploma.</p><p><strong>Skills and Communication</strong>: Strong interpersonal written and verbal communication skills are necessary.</p><p><strong>Additional Considerations</strong>: Locally available candidates are advantageous.</p><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p><strong>Key Responsibilities:</strong></p><ul><li><strong>Routine Maintenance and Installation</strong>: Execute maintenance plans for guest villas to ensure the proper functioning of lighting, plumbing, HVAC, and other electrical systems. This includes installing electrical apparatus, fixtures, and equipment for alarms and other systems, as well as safety and distribution components such as switches, resistors, circuit-breaker panels, and connecting wiring in electrical circuits and networks to ensure compatibility of components.</li><li><strong>Emergency Response and Troubleshooting</strong>: Standby for emergency electrical work after midnight as per duty roster. Perform effective troubleshooting to identify hazards or malfunctions and repair or substitute damaged units. Attend to any faults and breakdowns of electrical equipment, wiring installations, and fixtures in all rooms and public areas, as well as respond to fire alarm faults, fires reported by reception, and breakdowns of major equipment such as generators, STP, and desalination plants.</li><li><strong>Documentation and Reporting</strong>: Maintain records of electrical parts used during repairs and communicate with the Engineering Supervisor for parts ordering. Check all logbooks to ensure proper documentation of maintenance requests and materials used, and report any major operational issues to the Engineering Supervisor or Assistant Chief Engineer. Attend duties punctually as per the duty roster and assist engineering crews as needed.</li><li><strong>Training and Compliance</strong>: Attend the regular morning briefing with the Assistant Chief Engineer/Director of Engineering and participate in monthly fire hydrant exercises. Additionally, attend all job-oriented training conducted by the Engineering Department and HR, ensuring cleanliness around the electrical workshop and job sites. Prioritize safety at all times when performing duties and assist engineering crews in times of emergency or natural disasters.</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p><strong>Experience and Qualifications</strong>: A minimum of three (3) years' experience in a similar role within a five-star hotel or similar organization, along with a certification, or diploma.</p><p><strong>Skills and Communication</strong>: Strong interpersonal written and verbal communication skills are necessary.</p><p><strong>Additional Considerations</strong>: Locally available candidates are advantageous.</p><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>VAM Systems is currently looking for Fraud Monitoring Analyst(Risk Management) for our Bahrain operations with the following skillsets &amp; terms and conditions:</p><p>Experience : 0-2 Years</p><p>Education Accounting/ Banking &amp; finance/ Economic/ Fraud/ etc</p><p>Job responsibilities</p><ul><li>Monitor constantly customer s transactional records to identify unauthorized transactions and fraudulent accounts based on the alerts generated in the fraud management system.</li><li>Action Alerts on assigned queue as per service level agreement to reduce potential losses.</li><li>Handle/ Resolve incoming fraud reporting from customer as per service level agreement to reduce potential losses.</li><li>understanding on various fraud type &amp; Responsibility of taking up role in Fraud Monitoring</li><li>ability to communicate in Arabic and English with customer &amp; Fraud Risk Management on the Fraud findings.</li><li>willingness to work 24/7 shift role</li></ul><p>Terms and conditions</p><p>Joining time frame: (15 - 30 days)</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Experience : 0-2 Years</p><p>Education Accounting/ Banking &amp; finance/ Economic/ Fraud/ etc</p><ul><li>ability to communicate in Arabic and English with customer &amp; Fraud Risk Management on the Fraud findings.</li><li>willingness to work 24/7 shift role</li></ul><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Control the section for which responsible. Ensure the smooth running of the section and see that all areas and section maintain the Raffles the Palm Standard. Cook any food on a daily basis according to business requirements. To report for duty punctually wearing the correct uniform and name badges at all times Organize together with de Chef de Partie the shift on his/her section with regards to mise-en-place production and its service. Take orders from his/her Chef de Partie and carry them out in the correct manner Together with his/her Chef de Partie to write daily wine, dry store, food requisitions and kitchen transfers on the appropriate forms for the approval of the Executive Chef / Executive Sous Chef in order to achieve the high stock rotation desired in the section. Maintain good employee relations and motivate colleagues Work to the specifications received by the Chef de Partie regarding portion size, quantity and quality as laid down in the recipe index. Responsible for completing the daily checklist regarding mise-en-place and food storage. Attend daily and monthly meetings with the Chef de cuisine and other meetings as requested by the Executive Chef / Executive Sous Chef. Report any problems regarding failure of machinery and small equipment to the Chef de cuisine and to follow up and ensure the necessary work has been carried out. Check the main information board regarding changes in any Banquets or other information re the organization. Keep the section clean and tidy. Pass all information to next shift Accidents and sickness to be written in log Book and report to the Executive Chef / Executive Sous Chef. Check Commis Chefs on his/her section: e.g. regarding personal hygiene. Assist the Chef de cuisine in composing new recipes and menu ideas. Have a complete understanding of and adhere to the company s policy relating to fire, hygiene and safety. The above description is not to be regarded as exhaustive. Other tasks and responsibilities of a broadly comparable nature may be added on a temporary or permanent basis as appropriate</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Reading, writing and oral proficiency in the English language. Good communication and customer contact skills. Team Player Experience: Minimum 1-year experience in similar role</p><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><div> <p><strong>Assisting in Management of Restaurant Team</strong></p> <p> Handles employee questions and concerns.</p> <p> Monitors employees to ensure performance expectations are met.</p> <p> Provides feedback to employees based on observation of service behaviors.</p> <p> Assists in supervising daily shift operations.</p> <p> Supervises restaurant and all related areas in the absence of the Director of Restaurants or Restaurant Manager.</p> <p> Participates in department meetings by communicating a clear and consistent message regarding the departmental goals to produce desired results.</p> <p><strong>Conducting Day-to-Day Restaurant Operations</strong></p> <p> Ensures all employees have proper supplies, equipment and uniforms.</p> <p> Communicates to Chef and Restaurant Manager any issues regarding food quality and service levels.</p> <p> Ensures compliance with all restaurant policies, standards and procedures.</p> <p> Monitors alcohol beverage service in compliance with local laws.</p> <p> Manages to achieve or exceed budgeted goals.</p> <p> Performs all duties of restaurant employees and related departments as necessary.</p> <p> Opens and closes restaurant shifts.</p> <p><strong>Providing Exceptional Customer Service</strong></p> <p> Interacts with guests to obtain feedback on product quality and service levels.</p> <p> Supervises staffing levels to ensure that guest service, operational needs and financial objectives are met.</p> <p> Encourages employees to provide excellent customer service within guidelines.</p> <p> Handles guest problems and complaints, seeking assistance from supervisor as necessary.</p> <p> Strives to improve service performance.</p> <p> Sets a positive example for guest relations.</p> <p> Assists in the review of comment cards and guest satisfaction results with employees.</p> <p> Meets and greets guests.</p> <p><strong>Conducting Human Resource Activities</strong></p> <p> Supervises on-going training initiatives.</p> <p> Uses all available on the job training tools for employees.</p> <p> Communicates performance expectations in accordance with job descriptions for each position.</p> <p> Coaches and counsels employees regarding performance on an on-going basis.</p> <p><strong>Additional Responsibilities</strong></p> <p> Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.</p> <p> Analyzes information and evaluating results to choose the best solution and solve problems.</p> <p> Assists servers and hosts on the floor during meal periods and high demand times.</p> <p> Recognizes good quality products and presentations.</p> <p> Supervises daily shift operations in absence of Restaurant Manager.</p> </div></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p><strong>Education and Experience</strong></p> <p> High school diploma or GED; 4 years experience in the food and beverage, culinary, or related professional area.</p> <p>OR</p> <p> 2-year degree from an accredited university in Food Service Management, Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years experience in the food and beverage, culinary, or related professional area.</p><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><ol><li><p><strong>Machine Setup:</strong> Set up extrusion machines in accordance with established company procedures and standards.</p></li><li><br><p><strong>Operation &amp; Tooling:</strong> Perform die-changes and machine start-ups efficiently.</p></li><li><br><p><strong>Process Control:</strong> Monitor machine settings and parameters, maintaining accurate records of production data.</p></li><li><br><p><strong>Troubleshooting:</strong> Identify and resolve process problems promptly to achieve the highest quality products with minimum rejection/waste.</p></li><li><br><p><strong>Quality Inspection:</strong> Carry out regular in-process inspections of the finished products to ensure quality control (QC) compliance.</p></li><li><br><p><strong>Maintenance Reporting:</strong> Observe and report any minor machinery anomalies to the Shift Supervisor or Maintenance Supervisor for prompt action.</p></li><li><br><p><strong>Safety &amp; Environment:</strong> Maintain a clean, orderly, and safe working environment by strictly adhering to health and safety regulations.</p></li></ol></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ol><li><p>inimum of High School / Completion of secondary education. A basic technical background or diploma in a related field is preferred.</p></li><li><br><p><strong>Experience:</strong> Minimum of 5 years of practical work experience as an operator in the plastic extrusion manufacturing industry.</p></li><li><br><p><strong>Technical Skills:</strong> * Strong understanding of DWC (Double Wall Corrugated) pipe manufacturing</p></li></ol><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p><strong>Key Responsibilities:</strong></p><ul><li><strong>Daily Operations Management:</strong> Oversee the resort s day-to-day operations, ensuring seamless functionality across all departments.</li><li><strong>Guest Relations:</strong> Address and resolve guest concerns and feedback promptly and professionally, maintaining high service standards and enhancing guest satisfaction.</li><li><strong>Team Leadership:</strong> Provide guidance and support to staff during shifts, ensuring operational efficiency, staff productivity, and adherence to service standards.</li><li><strong>Emergency Management:</strong> Serve as the first point of contact for emergencies or incidents, coordinating responses and reporting to senior management as required.</li><li><strong>Policy and Procedure Compliance:</strong> Ensure all resort policies, procedures, and standards are consistently followed and upheld.</li><li><strong>Interdepartmental Coordination:</strong> Collaborate with department heads to resolve operational issues and enhance service delivery.</li><li><strong>Reporting:</strong> Prepare daily operational reports, including guest feedback, incident logs, and shift summaries, for senior management review.</li><li><strong>Health and Safety:</strong> Ensure compliance with health, safety, and hygiene regulations to provide a secure environment for guests and staff.</li><li><strong>Guest Experience Oversight:</strong> Oversee the entire guest journey, from reservations to departure, ensuring a seamless and exceptional experience.</li><li><strong>Professional Development:</strong> Support the growth and development of reservation agents and front office staff to strengthen succession planning.</li><li><strong>KPI Management:</strong> Establish and monitor key performance indicators (KPIs) for the Front Office and guest satisfaction to drive service excellence.</li><li><strong>Front Office Operations:</strong> Assist with guest check-ins and check-outs, ensuring all procedures are followed accurately and efficiently.</li><li><strong>Cross-Departmental Support:</strong> Assist in various hotel areas, including Food &amp; Beverage operations, to eliminate potential service issues.</li><li><strong>Proactive Guest Service:</strong> Respond promptly to requests, leading by example and fostering a proactive and resourceful team culture.</li><li><strong>Health &amp; Safety Responsibility:</strong> Ensure the well-being of all patrons, guests, and staff members, adhering to the resort s safety protocols and procedures.</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Prior experience in a leadership role is essential. Previous experience with Property Management Systems is required. Must be proficient in Microsoft Windows applications. A University or College degree in a related discipline is preferred. Must maintain a polished and professional presentation. Strong ability to resolve issues effectively while maintaining positive guest interactions. Highly dependable with a strong sense of accountability. Capable of performing efficiently in a fast-paced environment. Ability to work seamlessly within a team-oriented setting. Must prioritize guest needs, remaining calm, courteous, and attentive at all times.</p><p></p></section>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><br>JOB SUMMARY<br>Areas of responsibility include Restaurants/Bars and Room Service, if applicable. Assists in the daily supervision restaurant operations and assists with menu planning, maintains sanitation standards and assists servers and hosts on the floor during peak meal periods. Strives to continually improve guest and employee satisfaction. Determines training needed to accomplish goals, then implements plan.<br>CANDIDATE PROFILE&nbsp;<br>Education and Experience<br>• High school diploma or GED; 4 years experience in the food and beverage, culinary, or related professional area.<br>OR<br>• 2-year degree from an accredited university in Food Service Management, Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years experience in the food and beverage, culinary, or related professional area.<br>CORE WORK ACTIVITIES<br>Assisting in Management of Restaurant Team<br>• Handles employee questions and concerns.<br>• Monitors employees to ensure performance expectations are met.<br>• Provides feedback to employees based on observation of service behaviors.<br>• Assists in supervising daily shift operations.<br>• Supervises restaurant and all related areas in the absence of the Director of Restaurants or Restaurant Manager.<br>• Participates in department meetings by communicating a clear and consistent message regarding the departmental goals to produce desired results.<br>Conducting Day-to-Day Restaurant Operations<br>• Ensures all employees have proper supplies, equipment and uniforms.<br>• Communicates to Chef and Restaurant Manager any issues regarding food quality and service levels.<br>• Ensures compliance with all restaurant policies, standards and procedures.<br>• Monitors alcohol beverage service in compliance with local laws.<br>• Manages to achieve or exceed budgeted goals.<br>• Performs all duties of restaurant employees and related departments as necessary.<br>• Opens and closes restaurant shifts.<br>Providing Exceptional Customer Service<br>• Interacts with guests to obtain feedback on product quality and service levels.<br>• Supervises staffing levels to ensure that guest service, operational needs and financial objectives are met.<br>• Encourages employees to provide excellent customer service within guidelines.<br>• Handles guest problems and complaints, seeking assistance from supervisor as necessary.<br>• Strives to improve service performance.<br>• Sets a positive example for guest relations.<br>• Assists in the review of comment cards and guest satisfaction results with employees.<br>• Meets and greets guests.<br>Conducting Human Resource Activities<br>• Supervises on-going training initiatives.<br>• Uses all available on the job training tools for employees.<br>• Communicates performance expectations in accordance with job descriptions for each position.<br>• Coaches and counsels employees regarding performance on an on-going basis.<br>Additional Responsibilities<br>• Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.<br>• Analyzes information and evaluating results to choose the best solution and solve problems.<br>• Assists servers and hosts on the floor during meal periods and high demand times.<br>• Recognizes good quality products and presentations.<br>• Supervises daily shift operations in absence of Restaurant Manager.<br>#LI-NS1<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world’s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate. <br>Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests.<br>Your role will be to ensure that the “Gold Standards” of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with.<br>In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><br>JOB SUMMARY<br>Areas of responsibility include Restaurants/Bars and Room Service, if applicable. Assists in the daily supervision restaurant operations and assists with menu planning, maintains sanitation standards and assists servers and hosts on the floor during peak meal periods. Strives to continually improve guest and employee satisfaction. Determines training needed to accomplish goals, then implements plan.<br>CANDIDATE PROFILE&nbsp;<br>Education and Experience<br>• High school diploma or GED; 4 years experience in the food and beverage, culinary, or related professional area.<br>OR<br>• 2-year degree from an accredited university in Food Service Management, Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years experience in the food and beverage, culinary, or related professional area.<br>CORE WORK ACTIVITIES<br>Assisting in Management of Restaurant Team<br>• Handles employee questions and concerns.<br>• Monitors employees to ensure performance expectations are met.<br>• Provides feedback to employees based on observation of service behaviors.<br>• Assists in supervising daily shift operations.<br>• Supervises restaurant and all related areas in the absence of the Director of Restaurants or Restaurant Manager.<br>• Participates in department meetings by communicating a clear and consistent message regarding the departmental goals to produce desired results.<br>Conducting Day-to-Day Restaurant Operations<br>• Ensures all employees have proper supplies, equipment and uniforms.<br>• Communicates to Chef and Restaurant Manager any issues regarding food quality and service levels.<br>• Ensures compliance with all restaurant policies, standards and procedures.<br>• Monitors alcohol beverage service in compliance with local laws.<br>• Manages to achieve or exceed budgeted goals.<br>• Performs all duties of restaurant employees and related departments as necessary.<br>• Opens and closes restaurant shifts.<br>Providing Exceptional Customer Service<br>• Interacts with guests to obtain feedback on product quality and service levels.<br>• Supervises staffing levels to ensure that guest service, operational needs and financial objectives are met.<br>• Encourages employees to provide excellent customer service within guidelines.<br>• Handles guest problems and complaints, seeking assistance from supervisor as necessary.<br>• Strives to improve service performance.<br>• Sets a positive example for guest relations.<br>• Assists in the review of comment cards and guest satisfaction results with employees.<br>• Meets and greets guests.<br>Conducting Human Resource Activities<br>• Supervises on-going training initiatives.<br>• Uses all available on the job training tools for employees.<br>• Communicates performance expectations in accordance with job descriptions for each position.<br>• Coaches and counsels employees regarding performance on an on-going basis.<br>Additional Responsibilities<br>• Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.<br>• Analyzes information and evaluating results to choose the best solution and solve problems.<br>• Assists servers and hosts on the floor during meal periods and high demand times.<br>• Recognizes good quality products and presentations.<br>• Supervises daily shift operations in absence of Restaurant Manager.<br>#LI-NS1<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world’s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate. <br>Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests.<br>Your role will be to ensure that the “Gold Standards” of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with.<br>In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>POSITION SUMMARY Use appropriate rescue techniques if observing swimmers in need of assistance. Observe the swimming area for dangerous conditions, unusual or unsafe activities, and swimmers who are struggling. Promote the rules and regulations of the recreation facility. Be aware of possible situations where guests are not able to safely participate in an activity and inform supervisor/manager. Provide assistance to injured guests until the arrival of emergency medical services. Promote a fun and relaxing atmosphere for guests. Obtain, fold, and stack towels according to company procedures. Wash, mop, and clean the pool deck. Report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications. Follow company policies and procedures; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; ensure uniform and personal appearance are clean and professional; anticipate and address guests service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language. Support all co-workers and treat them with dignity and respect. Comply with quality assurance expectations and standards. Visually inspect tools, equipment, or machines (e.g., to identify defects). Move at a speed required to respond to work situations (e.g., run, walk, jog). Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance and objects weighing in excess of 75 pounds with assistance. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Move over sloping, uneven, or slippery surfaces as well as up and down ladders, stairs and/or service ramps. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Education: high school diploma or G.E.D. equivalent.</p><p>Related Work Experience: No related work experience.</p><p>Supervisory Experience: No supervisory experience.</p><p>License or Certification: CPR Certification First Aid Certification Fitness Equipment Any certification or training required by local and state agencies.</p><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Control the section for which responsible.</p><p>Ensure the smooth running of the section and see that all areas and section maintain the Raffles the Palm Standard.</p><p>Cook any food on a daily basis according to business requirements.</p><p>To report for duty punctually wearing the correct uniform and name badges at all times</p><p>Organize together with de Chef de Partie the shift on his/her section with regards to mise-en-place production and its service.</p><p>Take orders from his/her Chef de Partie and carry them out in the correct manner</p><p>Together with his/her Chef de Partie to write daily wine, dry store, food requisitions and kitchen transfers on the appropriate forms for the approval of the Executive Chef / Executive Sous Chef in order to achieve the high stock rotation desired in the section.</p><p>Maintain good employee relations and motivate colleagues</p><p>Work to the specifications received by the Chef de Partie regarding portion size, quantity and quality as laid down in the recipe index.</p><p>Responsible for completing the daily checklist regarding mise-en-place and food storage.</p><p>Attend daily and monthly meetings with the Chef de cuisine and other meetings as requested by the Executive Chef / Executive Sous Chef.</p><p>Report any problems regarding failure of machinery and small equipment to the Chef de cuisine and to follow up and ensure the necessary work has been carried out.</p><p>Check the main information board regarding changes in any Banquets or other information re the organization.</p><p>Keep the section clean and tidy.</p><p>Pass all information to next shift</p><p>Accidents and sickness to be written in log Book and report to the Executive Chef / Executive Sous Chef.</p><p>Check Commis Chefs on his/her section: e.g. regarding personal hygiene.</p><p>Assist the Chef de cuisine in composing new recipes and menu ideas.</p><p>Have a complete understanding of and adhere to the company s policy relating to fire, hygiene and safety.</p><p>The above description is not to be regarded as exhaustive. Other tasks and responsibilities of a broadly comparable nature may be added on a temporary or permanent basis as appropriate</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Reading, writing and oral proficiency in the English language.</p><p>Good communication and customer contact skills.</p><p>Team Player</p><p>Minimum 1-year experience in similar role</p><p></p></section>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><br>POSITION SUMMARY<br>Patrol all areas of the property; assist guests with room access. Monitor Closed Circuit Televisions, perimeter alarm system, duress alarms, and fire life safety system. Lock property entrances when required. Conduct daily physical hazard inspections. Respond to accidents, contact EMS or administer first aid/CPR as required. Assist guests/employees during emergency situations. Notify appropriate individuals in the event of accidents, attacks, or other incidents. Defuse guest/employee disturbances. Call for outside assistance if necessary. Complete incident reports to document all Security/Loss Prevention related incidents. Handle all interruptions and complaints. Resolve safety hazard situations. Escort any unwelcome persons from the property without interrupting the orderly flow of property operation. Report to scenes of vehicle accidents/thefts. Call for assistance using proper code responses. Complete a Loss Prevention shift summary/daily activity report. Maintain confidentiality of all Security/Loss Prevention and property reports/documents; release information only to authorized individuals. Conduct investigations and gather evidence. Conduct interviews with relevant parties.<br>Follow all company policies and procedures; report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language; prepare and review written documents accurately and completely. Develop and maintain positive working relationships with others; support team to reach common goals. Comply with quality assurance expectations and standards. Stand, sit, or walk for an extended period of time. In addition, some states may have additional licensing/registration requirements to be considered for this position. Read and visually verify information in a variety of formats (e.g., small print). Visually inspect tools, equipment, or machines (e.g., to identify defects). Enter and locate work-related information using computers and/or point of sale systems. Move at a speed required to respond to work situations (e.g., run, walk, jog). Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance and objects weighing in excess of 75 pounds with assistance. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Move through narrow, confined, or elevated spaces. Move over sloping, uneven, or slippery surfaces as well as up and down stairs and/or service ramps. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested by Supervisors.<br>PREFERRED QUALIFICATIONS<br>Education: High school diploma or G.E.D. equivalent.<br>Related Work Experience: No related work experience.<br>Supervisory Experience: No supervisory experience.<br>License or Certification: None<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world’s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate. <br>Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests.<br>Your role will be to ensure that the “Gold Standards” of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with.<br>In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>The HVAC Technician is responsible for installing, maintaining, and repairing heating, ventilation, and air conditioning systems to ensure optimal performance and strict compliance with safety standards. This role requires robust technical expertise, exceptional diagnostic skills, and the capability to work efficiently both independently and collaboratively within a multi-disciplinary maintenance team. The primary goal is to maximize equipment reliability, minimize system downtime, and preserve safe, comfortable indoor environments.</p><p>Responsibilities</p><ul><li>Preventive &amp; Corrective Maintenance: Perform routine and comprehensive maintenance on a wide range of HVAC infrastructure, including chillers, split units, Air Handling Units (AHUs), Fan Coil Units (FCUs), ducting networks, and exhaust systems.</li><li>Installation &amp; Testing: Install, inspect, and rigorously test new HVAC systems and localized components to verify structural functionality, optimal performance, and safety compliance.</li><li>Fault Diagnosis &amp; Repair: Systematically diagnose complex mechanical and electrical faults within HVAC networks and execute precision repairs.</li><li>Emergency Response: Respond swiftly to urgent system breakdowns and emergency calls to ensure minimal operational downtime and prevent facility disruptions.</li><li>Performance Monitoring: Continuously evaluate system operations and energy efficiency, proactively recommending upgrades, modernizations, or equipment improvements when necessary.</li><li>Documentation &amp; Logs: Maintain detailed and organized service logs, checklists, and maintenance reports for all completed field activities.</li><li>Compliance &amp; Safety: Enforce strict adherence to safety regulations, occupational health policies, company procedures, and manufacturer guidelines.</li><li>Inventory Management: Assist with the inventory, tracking, and procurement of essential spare parts, specialized tools, and technical equipment.</li><li>Cross-Functional Support: Collaborate with and assist other engineering and maintenance staff in multi-disciplinary tasks to support broad facility operations.</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Technical Training: Certified technical diploma, vocational degree, or an equivalent trade certification in HVAC/R systems.</li><li>Experience: Proven experience working as an HVAC Technician, with solid familiarity in diagnosing commercial/industrial HVAC systems and electrical controls.</li><li>Physical &amp; Environmental Agility: Physically fit and fully capable of handling heavy tools, manual tasks, and equipment. Proven ability to work comfortably in confined spaces, at heights (including rooftops), and under varying weather or environmental conditions.</li><li>Scheduling Flexibility: Willingness and availability to work on a rotational shift schedule, including weekends, nights, and holidays, to accommodate facility coverage and emergency response.</li><li>Core Competencies: Advanced technical expertise in HVAC operations; troubleshooting and problem-solving skills; meticulous attention to detail and safety awareness; efficient time management; and strong teamwork capabilities.</li></ul><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>To maximize customer satisfaction by providing an efficient and multi-lingual guest contact function as well as directing and controlling all activities of subordinates ensuring the hotel meets its guest satisfaction objectives. Prepare duty roster ensuring most efficient use of manpower resources. Key in guest arrival details from guest registration cards accurately and punctually. Post charges to individual or group folios acurately and punctually. Ensure that all group billing instructions are properly adhered to. Obtain credit card approvals for in-house guests prior to departure. Check and post PPV bills to guests folios. Conduct money changing transactions accurately and efficiently as per hotel policy. Close at the end of each shift and balance individual transactions and cash float. Prepare and handle guest billing procedures on check out. Assist in the key inventory and control procedures. Handle guest complaints, inquiries, comments and initiate appropriate action and follow-up. Coach, counsel, discipline and develop all subordinate employees. Assist in the selection, training and evaluation of subordinate employees. Carry out administrative requirements as directed. General Contributes to the morale and team spirit of the hotel by maintaining effective relationships with colleagues. Performs additional duties as directed by supervisors. Makes appropriate suggestions and recommendations to supervisors for the general improvement of the hotel. Is fully conversant with al health and safety, fire and emergency procedures. Maintains a high standard of personal hygiene, dress, uniform, and body language. Is polite and professional in any situation where the image or reputation of the hotel is represented. Attends meetings and training as required by supervisors. Ensures that all activities are carried out honestly, ethically and within the parameters of local law. Interacts with guests actively soliciting feedback.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Minimum 3 years of experience in guest relations, customer service, or hospitality management Proven supervisory or team leadership experience managing staff in a customer-facing environment Excellent interpersonal, communication, and motivational skills with ability to lead and inspire teams Strong conflict resolution and problem-solving abilities with composure under pressure Proficiency in hospitality management systems and software Organizational skills with ability to manage multiple priorities simultaneously Multilingual capabilities (English required) Cultural awareness and knowledge of hospitality industry standards and best practices</p><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Observe the swimming area for dangerous conditions, unusual or unsafe activities, and swimmers who are struggling. Promote the rules and regulations of the recreation facility. Be aware of possible situations where guests are not able to safely participate in an activity and inform supervisor/manager. Provide assistance to injured guests until the arrival of emergency medical services. Promote a fun and relaxing atmosphere for guests. Obtain, fold, and stack towels according to company procedures. Wash, mop, and clean the pool deck.</p> <p>Report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications. Follow company policies and procedures; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; ensure uniform and personal appearance are clean and professional; anticipate and address guests service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language. Support all co-workers and treat them with dignity and respect. Comply with quality assurance expectations and standards. Visually inspect tools, equipment, or machines (e.g., to identify defects). Move at a speed required to respond to work situations (e.g., run, walk, jog). Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance and objects weighing in excess of 75 pounds with assistance. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Move over sloping, uneven, or slippery surfaces as well as up and down ladders, stairs and/or service ramps. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p><strong>POSITION SUMMARY</strong> </p> <p>Use appropriate rescue techniques if observing swimmers in need of assistance.</p> <p>PREFERRED QUALIFICATIONS</p> <p>Education: High school diploma or G.E.D. equivalent.</p> <p>Related Work Experience: No related work experience.</p> <p>Supervisory Experience: No supervisory experience.</p> <p>REQUIRED QUALIFICATIONS</p> <p>License or Certification: CPR Certification</p> <p>First Aid Certification</p> <p>Fitness Equipment</p> <p>Any certification or training required by local and state agencies.</p><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><div> <p>Ensure staff is working together as a team to ensure optimum service and that guest needs are met. Inspect grooming and attire of staff, and rectify any deficiencies. Complete opening and closing duties including setting up necessary supplies and tools, cleaning all equipment and areas, locking doors, etc. Inspect storage areas for organization, use of FIFO, and cleanliness. Complete scheduled inventories and stock and requisition necessary supplies. Monitor dining rooms for seating availability, service, safety, and well being of guests. Complete work orders for maintenance repairs.</p> <p>Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees; and serve as a role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process. Follow all company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications. Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards, anticipate and address guests service needs, assist individuals with disabilities, and thank guests with genuine appreciation. Speak with others using clear and professional language. Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards; and identify, recommend, develop, and implement new ways to increase organizational efficiency, productivity, quality, safety, and/or cost-savings. Read and visually verify information in a variety of formats (e.g., small print). Visually inspect tools, equipment, or machines (e.g., to identify defects). Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Move through narrow, confined, or elevated spaces. Move up and down stairs and/or service ramps. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested by Supervisors.</p> </div></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p><strong>PREFERRED QUALIFICATIONS</strong></p> <p>Education: High school diploma or G.E.D. equivalent.</p> <p>Related Work Experience: At least 2 years of related work experience.</p> <p>Supervisory Experience: At least 1 year of supervisory experience.</p> <p>License or Certification: None</p><p></p></section>

<p>JOB SUMMARY Responsible for the daily shift operations of Housekeeping, Recreation/Health Club and, if applicable, Laundry. Directs and works with employees to verify property guestrooms, public space and employee areas are clean and well maintained. Completes inspections and holds people accountable for corrective action. Position assists in ensuring guest and employee satisfaction while maintaining the operating budget.</p><p>CORE WORK ACTIVITIES</p><p>Managing Housekeeping Operations and Budgets</p><p>Verifies guest room status is communicated to the Front Desk in a timely and efficient manner. Inspects guestrooms on a daily basis. Obtains list of rooms to be cleaned immediately and list of prospective check-outs or discharges to prepare work assignments. Inventories stock to verify adequate supplies. Supports and supervises an effective inspection program for all guestrooms and public space. Understands the impact of department s operations on the overall property financial goals and objectives and manages to achieve or exceed budgeted goals. Verifies all employees have proper supplies, equipment and uniforms. Communicates areas that need attention to staff and follows up to verify understanding. Supervises daily Housekeeping shift operations and verifies compliance with all housekeeping policies, standards and procedures. Participates in departmental meetings and continually communicates a clear and consistent message regarding the departmental goals to produce desired results.</p><p>Conducting Human Resources Activities</p><p>Uses all available on the job training tools to train new room attendants and provide follow-up training as necessary. Establishes and maintains open, collaborative relationships with employees and verifies employees do the same with them. Schedules employees to business demands and for tracks employee time and attendance. Verifies employees understand expectations and parameters. Verifies property policies are administered fairly and consistently, disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and support the Peer Review Process, where applicable. Supervises staffing levels to verify that guest service, operational needs, and financial objectives are met. Observes service behaviors of employees and provides feedback to individuals. Verifies employee recognition is taking place on all shifts. Participates in an on-going employee recognition program. Solicits employee feedback, utilizes an open door policy, and reviews employee satisfaction results to identify and address employee problems or concerns. Participates in employee progressive discipline procedures. Celebrates successes and publicly recognizes the contributions of team members.</p><p>Ensuring Exceptional Customer Service</p><p>Sets a positive example for guest relations. Understands the brand's service culture. Participates in the development and implementation of corrective action plans to improve guest satisfaction. Empowers employees to provide excellent customer service. Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement. Responds to and handles guest problems and complaints. Strives to improve service performance.</p><p><strong>Desired Candidate Profile</strong></p><p>High school diploma or GED; 2 years experience in the housekeeping or related professional area. OR 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; no work experience required.</p>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><br> <br> <div>Job Description</div> <br> <p>To maximize customer satisfaction by providing an efficient and multi-lingual guest contact function as well as directing and controlling all activities of subordinates ensuring the hotel meets its guest satisfaction objectives.</p> <ol> <li>Prepare duty roster ensuring most efficient use of manpower resources.</li> </ol> <p> </p> <ol> <li>Key in guest arrival details from guest registration cards accurately and punctually.</li> </ol> <p> </p> <ol> <li>Post charges to individual or group folios acurately and punctually.</li> </ol> <p> </p> <ol> <li>Ensure that all group billing instructions are properly adhered to.</li> </ol> <p> </p> <ol> <li>Obtain credit card approvals for in-house guests prior to departure.</li> </ol> <p> </p> <ol> <li>Check and post PPV bills to guests folios.</li> </ol> <p> </p> <ol> <li>Conduct money changing transactions accurately and efficiently as per hotel policy.</li> </ol> <p> </p> <ol> <li>Close at the end of each shift and balance individual transactions and cash float.</li> </ol> <p> </p> <ol> <li>Prepare and handle guest billing procedures on check out.</li> </ol> <p> </p> <ol> <li>Assist in the key inventory and control procedures.</li> </ol> <p> </p> <ol> <li>Handle guest complaints, inquiries, comments and initiate appropriate action and follow-up.</li> </ol> <p> </p> <ol> <li>Coach, counsel, discipline and develop all subordinate employees.</li> </ol> <p> </p> <ol> <li>Assist in the selection, training and evaluation of subordinate employees. </li> </ol> <p> </p> <ol> <li>Carry out administrative requirements as directed.</li> </ol> <p> </p> <p> <strong>General</strong> </p> <p> </p> <ol> <li>Contributes to the morale and team spirit of the hotel by maintaining effective relationships with colleagues.</li> </ol> <p> </p> <ol> <li>Performs additional duties as directed by supervisors.</li> </ol> <p> </p> <ol> <li>Makes appropriate suggestions and recommendations to supervisors for the general improvement of the hotel.</li> </ol> <p> </p> <ol> <li>Is fully conversant with al health and safety, fire and emergency procedures.</li> </ol> <p> </p> <ol> <li>Maintains a high standard of personal hygiene, dress, uniform, and body language.</li> </ol> <p> </p> <ol> <li>Is polite and professional in any situation where the image or reputation of the hotel is represented.</li> </ol> <p> </p> <ol> <li>Attends meetings and training as required by supervisors.</li> </ol> <p> </p> <ol> <li>Ensures that all activities are carried out honestly, ethically and within the parameters of local law.</li> </ol> <p> </p> <ol> <li>Interacts with guests actively soliciting feedback.</li> </ol> <br> <div>Qualifications</div> <br> <ul> <li>Minimum 3 years of experience in guest relations, customer service, or hospitality management</li> <li>Proven supervisory or team leadership experience managing staff in a customer-facing environment</li> <li>Excellent interpersonal, communication, and motivational skills with ability to lead and inspire teams</li> <li>Strong conflict resolution and problem-solving abilities with composure under pressure</li> <li>Proficiency in hospitality management systems and software</li> <li>Organizational skills with ability to manage multiple priorities simultaneously</li> <li>Multilingual capabilities (English required)</li> <li>Cultural awareness and knowledge of hospitality industry standards and best practices</li> </ul> <br> <div>Additional Information</div> <br> <ul> <li>Opportunity to join the first Raffles in Bahrain</li> <li>Employee benefit card offering discounted rates in Accor worldwide</li> <li>Learning programs through our Academies</li> <li>Opportunity to develop your talent and grow within your property and across the world!</li> <li>Ability to make a difference through our Corporate Social Responsibility activities.</li> </ul></div></section>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Job Purpose<p><strong>Job Purpose:</strong></p><br><br><p>Provide existing and potential customers with a superior and consistent quality service, both directly and in conjunction with GHA. Ensure efficient day to day operations within the location by guiding and directing the team and ensure adherence to EK SkyCargo procedures.</p><br><br><p><strong>Job Outline:</strong></p><br><br><ul><li>Plan, organise and co-ordinate the operational activities to ensure optimal efficiencies and productivity, delegating responsibilities to and controlling subordinate staff and GHA/third party contractors as appropriate.</li><li>Monitor and oversee the service provided by GHA to ensure it is in line with EK standards, and where there are shortcomings, to address these appropriately and timeously</li><li>Resolve problems arising such as delays, disruptions, cargo mishandling and transfer cargo in order to minimise cargo off loadings and maximise utilisation of space available.</li><li>Review, collate and compile the cargo documentation for cargo uplifted on flights in accordance with local regulations and company policies</li><li>Ensure accurate completion of all post flight activities including dispatch of message, forwarding documentation and completion of station file. Where required, take appropriate action for any irregularities/ discrepancies</li><li>Investigate and respond to queries, complaints and claims received from internal and external customers in an efficient and timely manner</li><li>Update and maintain Cargo Systems in order to provide the requisite customer service information, including rate filing and facilitate accurate revenue accounting</li><li>Supervisory accountabilities:<br>- Motivate, train and give feedback to staff to ensure all tasks are completed on time and to ensure high standard of service is maintained.<br>- Undertake various administration functions including rostering of staff, completion of performance appraisals, reordering of stationery as required.<br>- Supervise the cargo operations as required to ensure all activities are completed safely and in an efficient manner.<br>- Act as the senior in charge where no manager / officer is on duty</li></ul><p><strong>Qualifications &amp; Experience:</strong></p><br><br><p>Educated to GCSE (or equivalent) with at least 6 years? experience in a Cargo Operations environment, including at least 4 years Cargo experience in leading a team.</p><br><br><br><p>OR</p><br><br><p>Educated to A-Level (or equivalent) with at least 4 years? experience in a Cargo Operations environment, including at least 2 years as a Cargo Agent with previous experience in team leading.</p><br><br>Qualification<p>Knowledge/skills:</p><br><br><p>Knowledge of Dangerous Goods regulations and currently holds / has previously held a DG certificate</p><br><br><p>Knowledge of Weight &amp; Balance procedures and Live Animal Regulations</p><br><br><p>PC based skills including Microsoft Word/ Excel/ E-mail</p><br><br><p>Analytical and numeracy skills</p><br><br><p>Fluency in English and the language of the country you are working is essential.</p><br><br><p>Other job related information</p><br><br><p>Please note that you must have the right to live and work in Bahrain </p><br><br><p>Shift pattern</p><br><br><p>The job holder is also responsible for adhering to the relevant health and safety requirements and safe working practices applicable to their employment.</p><br><br>Salary &amp; benefits<p>Competitive Salary.</p><br><br><br> </div>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Plan, organise and co-ordinate the operational activities to ensure optimal efficiencies and productivity, delegating responsibilities to and controlling subordinate staff and GHA/third party contractors as appropriate.</p> <ul> <li>Monitor and oversee the service provided by GHA to ensure it is in line with EK standards, and where there are shortcomings, to address these appropriately and timeously</li> <li>Resolve problems arising such as delays, disruptions, cargo mishandling and transfer cargo in order to minimise cargo off loadings and maximise utilisation of space available.</li> <li>Review, collate and compile the cargo documentation for cargo uplifted on flights in accordance with local regulations and company policies</li> <li>Ensure accurate completion of all post flight activities including dispatch of message, forwarding documentation and completion of station file. Where required, take appropriate action for any irregularities/ discrepancies</li> <li>Investigate and respond to queries, complaints and claims received from internal and external customers in an efficient and timely manner</li> <li>Update and maintain Cargo Systems in order to provide the requisite customer service information, including rate filing and facilitate accurate revenue accounting</li> <li>Supervisory accountabilities:<br>- Motivate, train and give feedback to staff to ensure all tasks are completed on time and to ensure high standard of service is maintained.<br>- Undertake various administration functions including rostering of staff, completion of performance appraisals, reordering of stationery as required.<br>- Supervise the cargo operations as required to ensure all activities are completed safely and in an efficient manner.<br>- Act as the senior in charge where no manager / officer is on duty</li> </ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p><strong>Job Purpose:</strong></p> <p>Provide existing and potential customers with a superior and consistent quality service, both directly and in conjunction with GHA. Ensure efficient day to day operations within the location by guiding and directing the team and ensure adherence to EK SkyCargo procedures.</p> <p><strong>Qualifications &amp; Experience:</strong></p> <p>Educated to GCSE (or equivalent) with at least 6 years? experience in a Cargo Operations environment, including at least 4 years Cargo experience in leading a team.</p> <p>OR</p> <p>Educated to A-Level (or equivalent) with at least 4 years? experience in a Cargo Operations environment, including at least 2 years as a Cargo Agent with previous experience in team leading.</p> Qualification <p>Knowledge/skills:</p> <p>Knowledge of Dangerous Goods regulations and currently holds / has previously held a DG certificate</p> <p>Knowledge of Weight &amp; Balance procedures and Live Animal Regulations</p> <p>PC based skills including Microsoft Word/ Excel/ E-mail</p> <p>Analytical and numeracy skills</p> <p>Fluency in English and the language of the country you are working is essential.</p> <p>Please note that you must have the right to live and work in Bahrain</p> <p>Shift pattern</p> <p>The job holder is also responsible for adhering to the relevant health and safety requirements and safe working practices applicable to their employment.</p><p></p></section>