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<p>We are looking for an experienced SOC Manager to lead our Security Operations Center and drive cybersecurity operations across the organization. Key Responsibilities Manage day-to-day SOC operations, monitoring, incident response, and remediation activities. Lead and optimize security platforms including SIEM, XDR/NDR, DLP, Email Security, and Web Security solutions. Manage MSSP relationships and ensure effective service delivery. Oversee Microsoft 365 security technologies and controls. Develop and review security policies, procedures, and operational playbooks. Conduct security reviews, risk assessments, and solution design evaluations. Lead security projects and drive continuous improvement initiatives. Mentor and manage SOC team members and stakeholders.</p><p><strong>Desired Candidate Profile</strong></p><ul><li>7-10 years of cybersecurity experience with strong SOC operations expertise.</li><li>Hands-on experience with SIEM, XDR/NDR, DLP, Email/Web Security, and other security technologies.</li><li>Experience managing MSSP services.</li><li>Strong knowledge of Microsoft 365 security capabilities.</li><li>Experience in incident detection, response, and remediation.</li><li>Familiarity with application security testing methodologies and tools.</li><li>Proven leadership, team management, and stakeholder engagement skills.</li><li>Preferred Certifications CISSP, CISM, GIAC, Microsoft Security Certifications, CEH, Security+, or equivalent industry-recognized certifications.</li></ul>
<div><br></div><div><br></div><p><strong>Manager Warehouse & Manual Handling</strong></p> <p>Would you like to be part of the most international company in the world? A company operating in more than 220 countries worldwide and has been pioneering cross-border express shipping since 1969. Would you like to be part of a business that connects people across the globe and want to make a difference? Then waste no time and join our amazing team at DHL Group. DHL Global Forwarding, Freight (DGFF) is the Group's air, ocean, and road freight specialist. We offer standardized transport as well as highly specialized end-to-end solutions to customers in a wide range of industries globally.</p> <p><em>Who ever said ‘‘the sky is the limit’’ never spoke to you! Because for you it’s the beginning</em> <strong>DHL Global Forwarding</strong> has an opening for <strong>Manager Warehouse & Manual Handling</strong> <strong>in Manama</strong><strong>, Bahrain</strong><strong>.</strong></p> <p>Join us in connecting people and improving lives!</p> <p><strong>In this </strong><strong>Manager Warehouse & Manual Handling </strong><strong>position </strong></p> <h2>Existing Warehouse Operations</h2> <ul> <li>Plan, manage, and monitor daily inbound, receiving, put-away, storage, replenishment, picking, packing, value-added services, staging, and outbound activities.</li> <li>Ensure operations are completed safely, accurately, and on time in line with customer contracts, SOPs, service-level agreements, and agreed cost targets.</li> <li>Allocate labor, equipment, storage space, and shift coverage according to workload, priorities, productivity standards, and capacity constraints.</li> <li>Maintain effective inventory control through cycle counts, stock reconciliation, location audits, traceability controls, and disciplined stock-adjustment processes.</li> <li>Investigate stock variances, damages, shortages, wrong picks, delays, and process failures, and implement corrective and preventive actions.</li> <li>Control warehouse operating costs, labor productivity, overtime, equipment utilization, consumables, maintenance, subcontractors, and revenue leakage.</li> <li>Monitor operational and customer KPIs, lead performance reviews, resolve escalations, and maintain accurate daily, weekly, and monthly reporting.</li> <li>Drive continuous improvement, standardization, waste reduction, service enhancement, and operational profitability.</li> <li>Lead supervisors, coordinators, inventory personnel, warehouse assistants, and outsourced labor, with clear objectives, coaching, performance management, training, and succession planning.</li> <li>Manage operational disruptions and maintain effective business-continuity arrangements.</li> </ul> <h2>Warehouse Design, Setup and Expansion</h2> <ul> <li>Lead the design, setup, implementation, commissioning, and launch of new warehouse operations.</li> <li>Lead warehouse expansion, relocation, redesign, and capacity-enhancement projects while protecting service continuity.</li> <li>Translate business and customer requirements into practical warehouse operating solutions and implementation plans.</li> <li>Develop capacity models covering storage positions, throughput, labor, equipment, docks, staging, utilities, and future growth.</li> <li>Design, validate, and optimize warehouse layouts, product flows, operational zones, storage locations, pedestrian routes, and vehicle movements.</li> <li>Define storage-media and racking requirements and lead specification, procurement, installation, inspection, and operational acceptance.</li> <li>Evaluate, select, deploy, and commission material-handling equipment based on safety, productivity, service, and lifecycle-cost requirements.</li> <li>Provide operational input into facility design, security, fire protection, utilities, maintenance access, and future expansion requirements.</li> </ul> <h2>Systems and Technology</h2> <ul> <li>Lead the operational workstream for WMS implementation and optimization, including requirements definition, configuration validation, master-data readiness, integration, testing, user acceptance, training, cutover, and stabilization.</li> <li>Ensure warehouse transactions, inventory records, interfaces, and reporting are accurate, timely, controlled, and auditable.</li> <li>Assess and deploy barcode, scanning, labeling, mobility, automation, and related warehouse technologies.</li> <li>Coordinate with IT, customers, vendors, and operations teams to resolve system issues and deliver enhancements without compromising service or inventory integrity.</li> </ul> <h2>Process Design and Governance</h2> <ul> <li>Develop, approve, implement, and maintain SOPs, work instructions, process maps, control plans, escalation procedures, and operational records for new and existing operations.</li> <li>Design inventory-control frameworks covering receiving, put-away, storage, replenishment, picking, dispatch, cycle counting, reconciliation, and stock adjustments.</li> <li>Establish KPI, reporting, review, escalation, and operational-governance frameworks aligned with contractual SLAs and business objectives.</li> <li>Develop and test business-continuity, emergency-response, disruption-management, and recovery plans.</li> <li>Use root-cause analysis and structured improvement methods to reduce errors, waste, damage, delays, risk, and cost.</li> </ul> <h2>Health, Safety, Security, Quality and Compliance</h2> <ul> <li>Provide visible safety leadership and ensure full compliance with DHL HSSEQ requirements, Bahrain laws, customer standards, site rules, and applicable regulatory approvals.</li> <li>Lead workplace inspections, risk assessments, toolbox talks, incident investigations, corrective actions, and operational safety reviews.</li> <li>Maintain safe systems of work for MHE, racking, loading areas, batteries, dangerous goods, temperature-controlled products, contractors, and other special operations where applicable.</li> <li>Ensure new and expanded operations meet fire and civil-defence requirements, relevant ISO and quality standards, security controls, insurance conditions, and customer compliance requirements before launch.</li> <li>Maintain audit readiness and lead internal, customer, regulatory, and certification audit actions.</li> <li>Develop and test emergency-response plans and ensure employees and contractors are trained for relevant scenarios.</li> </ul> <h2>Customer Solution Implementation</h2> <ul> <li>Lead end-to-end customer onboarding and implementation projects from operational solution validation and planning through go-live and stabilization.</li> <li>Partner with Sales, Solutions, Finance, IT, Procurement, HSE, and customers to validate operating models, resource assumptions, implementation costs, SLAs, controls, and operational feasibility.</li> <li>Develop implementation plans, milestones, budgets, risk registers, readiness criteria, governance routines, and stakeholder reporting.</li> <li>Manage customer transition, data and inventory migration, operational trials, issue resolution, and formal handover into business-as-usual operations.</li> <li>Act as the primary operational contact for assigned customers, review service performance, resolve concerns, and maintain clear action plans.</li> <li>Ensure activities outside agreed scope are identified, approved, documented, and communicated for billing.</li> </ul> <h2>Cross-Functional and Supplier Leadership</h2> <ul> <li>Coordinate cross-functional teams involving Operations, Sales, Finance, Procurement, IT, HSE, HR, Facilities, Engineering, and other support functions.</li> <li>Coordinate customers, contractors, equipment providers, system vendors, suppliers, and regulatory stakeholders to deliver implementation and operational outcomes.</li> <li>Define clear ownership, milestones, dependencies, escalation routes, and acceptance criteria across all project workstreams.</li> <li>Maintain transparent project governance and escalate material scope, timeline, cost, capacity, safety, quality, or customer risks promptly.</li> </ul> <h2>Organization Build-Up and People Leadership</h2> <ul> <li>Design the organization structure, staffing model, shift pattern, workforce plan, resource forecast, and competency framework for new and expanded operations.</li> <li>Develop recruitment, mobilization, induction, systems training, operational certification, and succession plans.</li> <li>Set clear objectives, assign responsibilities, monitor performance, and provide regular coaching and feedback.</li> <li>Ensure employees and outsourced personnel are trained, competent, engaged, and compliant with company policies and site requirements.</li> <li>Promote teamwork, accountability, discipline, inclusion, and continuous development.</li> </ul> <h2>Go-Live and Operational Launch</h2> <ul> <li>Lead warehouse commissioning, readiness reviews, operational testing, pre-go-live simulations, defect closure, and formal operational acceptance.</li> <li>Own go-live planning, cutover execution, command-centre governance, performance monitoring, and rapid issue resolution.</li> <li>Lead post-launch stabilization until agreed service, safety, inventory, productivity, cost, and control standards are consistently achieved.</li> <li>Complete formal handover into business-as-usual operations while retaining long-term accountability for warehouse performance.</li> </ul> <h2>Financial and Commercial Control</h2> <ul> <li>Own the warehouse P&L and deliver the approved budget, including achievement of the agreed EBIT target.</li> <li>Manage warehouse operating budgets and implementation costs, including labor, overtime, equipment, consumables, maintenance, subcontractors, and project expenditure.</li> <li>Support annual budgets, forecasts, business cases, CAPEX submissions, and resource-planning processes.</li> <li>Monitor productivity, utilization, cost per activity, revenue leakage, billing accuracy, and operational profitability.</li> <li>Validate billable activities and ensure complete, accurate, and timely billing inputs.</li> <li>Deliver approved projects within agreed scope, budget, timeline, and benefit expectations.</li> </ul> <h1>Decision-Making Authority</h1> <ul> <li>Deploy available manpower, equipment, storage capacity, and operational resources to meet service and implementation requirements.</li> <li>Stop unsafe or non-compliant work and remove unsafe equipment, contractors, or processes from service.</li> <li>Approve operational methods, warehouse layouts, readiness recommendations, SOPs, testing outcomes, and go-live actions within delegated authority.</li> <li>Escalate material resource, capacity, scope, timeline, compliance, customer, system, or financial risks.</li> <li>Recommend recruitment, organization design, training, disciplinary action, expenditure, supplier selection, process changes, and capital investment in line with the company approval matrix.</li> <li>Recommend whether an operation is ready to launch and define required corrective actions before approval.</li> </ul> <h1>Core Competencies</h1> <ul> <li>Operational leadership and disciplined execution</li> <li>Warehouse design, setup, expansion, and implementation management</li> <li>Project planning, governance, risk management, and delivery control</li> <li>WMS implementation, process digitization, and operational technology</li> <li>Inventory control, capacity planning, and productivity management</li> <li>People leadership, organization design, and competency development</li> <li>Customer focus, solution implementation, and stakeholder management</li> <li>Cross-functional leadership, negotiation, and supplier management</li> <li>Safety, quality, security, regulatory, and compliance leadership</li> <li>Commercial awareness, budgeting, CAPEX, and cost control</li> <li>Analytical thinking, structured problem-solving, and continuous improvement</li> <li>Change leadership, decisiveness under pressure, integrity, and accountability</li> </ul> <h1>Key Performance Indicators</h1> <ul> <li>Safety incidents, near-miss reporting, risk treatment, and corrective-action closure</li> <li>Inventory accuracy, stock-adjustment value, traceability, and control compliance</li> <li>Inbound, outbound, order-accuracy, damage, claims, and customer SLA performance</li> <li>Labor productivity, overtime, warehouse capacity, and equipment utilization</li> <li>Customer satisfaction, complaint resolution, and implementation stakeholder feedback</li> <li>Audit, regulatory, HSSEQ, security, and quality performance</li> <li>Budget achievement, implementation-cost control, CAPEX discipline, billing accuracy, and profitability</li> <li>Employee readiness, training completion, attendance, engagement, and retention</li> <li>Delivery of new warehouse and expansion projects against approved scope, timeline, budget, and benefits</li> <li>WMS, system-integration, testing, user-acceptance, and cutover readiness</li> <li>Operational readiness, commissioning, go-live, and stabilization performance</li> <li>Timely closure of implementation risks, defects, dependencies, and action plans</li> <li>Delivery of continuous-improvement savings, automation benefits, and productivity initiatives</li> </ul> <p><strong>Now, here is what we need from you!</strong></p> <ul> <li>Bachelor’s degree in supply chain management, logistics, industrial engineering, operations management, business administration, or a related field.</li> <li>Typically 8–12 years of warehouse, contract-logistics, or supply-chain experience, including at least 3–5 years in a warehouse management role.</li> <li>Proven experience managing an established warehouse operation with accountability for safety, inventory, service, productivity, people, budgets, and customer performance.</li> <li>Demonstrated experience in the design, setup, implementation, commissioning, or launch of at least one new warehouse operation.</li> <li>Practical experience leading warehouse expansion, relocation, redesign, or major capacity-enhancement projects.</li> <li>Hands-on experience in warehouse layout planning, capacity modelling, racking or storage-media design, and MHE selection.</li> <li>Proven involvement in WMS implementation or major optimization projects, including requirements definition, systems integration, testing, user acceptance, training, cutover, and stabilization.</li> <li>Experience leading customer onboarding, operational transition, or contract-logistics implementation projects.</li> <li>Demonstrated ability to lead cross-functional teams involving Operations, Sales, Finance, Procurement, IT, HSE, HR, Facilities, Engineering, suppliers, contractors, and customers.</li> <li>Strong project-management capability, including planning, budgeting, risk management, governance, stakeholder reporting, commissioning, and go-live management.</li> <li>Experience developing SOPs, process maps, inventory controls, KPI frameworks, business-continuity plans, and operational governance.</li> <li>Sound knowledge of warehouse HSSEQ, regulatory compliance, audit requirements, racking safety, fire and emergency controls, and relevant ISO or quality-management systems.</li> <li>Project-management, Lean, Six Sigma, supply-chain, HSE, or quality certification is an advantage.</li> <li>Strong written and spoken English; additional languages are an advantage.</li> </ul> <p><strong>We offer:</strong></p> <ul> <li>Opportunities in a global company where you can contribute your ideas and skills to move towards our shared goals.</li> <li>Possible further career development</li> <li>Competitive salary</li> </ul> <p><strong>Why join DHL Global Forwarding?</strong></p> <p>We are part of Deutsche Post DHL, the world’s leading logistics provider with operations in over 220 countries. Visit our career site on the web at <a href="https://www.logistics.dhl/us-en/home/careers.html">https://www.logistics.dhl/us-en/home/careers.html</a></p> <p>Our <strong>TOP EMPLOYER prestigious certification</strong> attests to our best-in-class efforts to attract and retain talent by fostering a positive work environment and encouraging personal and professional development among employees. The development of talented women in our organization will be a focus for us and an important part of our DGF Strategy 2025. </p> <p>We aspire to become the undisputed leader in our industry, <strong>when people think of forwarding; we want them to think DGF </strong>because we have:</p> <ul> <li>The<strong> largest global network</strong> with more than 30,000 passionate employees</li> <li>The most <strong>efficient processes</strong> and <strong>fastest response times</strong></li> <li>The <strong>best solutions</strong> and <strong>best customer service</strong></li> </ul> <p><strong>Our Vision: </strong>The Logistics Company for the World.</p> <p><strong>Our Mission: </strong>Excellence. Simply Delivered.<br> <strong>Our Purpose: </strong>Connecting People, improving lives.<br> <strong>Our Values: </strong>Respect & Results<br> <strong>Our Goals: </strong>Employer, Provider, and Investment of Choice, Living Responsibility</p> <p><em>DHL Global Forwarding is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics. </em></p>
<h2 class="h5">Job description</h2>
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The Director of Revenue Management (Pre-Opening) is responsible for building the hotel’s revenue strategy and commercial infrastructure from the ground up prior to launch. This includes establishing market positioning, designing room type categories and pricing structures, configuring technology distribution channels (PMS, RMS, CRS, OTA setups), setting up forecasting models, and partnering with Sales and Marketing to drive pre-booking momentum for a successful opening. <br><br><strong>Pre-Opening Revenue Strategy & Market Positioning</strong><br><ul><li>Conduct detailed competitive market analyses, feasibility review assessments, and bench strength evaluations of the primary and secondary competitive sets </li><li>Design the hotel's rate architecture, corporate rate structures, seasonal yield strategies, package offerings, and room type supplements/upsell paths.</li><li>Formulate the opening-year Revenue Strategy, including room revenue targets, average daily rate (ADR), occupancy, and RevPAR projections across all market segments.</li><li>Establish total revenue management protocols extending to Food & Beverage, Spa, Events/MICE, and other ancillary revenue streams.</li></ul><strong> Systems Configuration, Distribution & Tech Integration</strong><br><ul><li>Oversee the onboarding, setup, testing, and integration of core revenue technologies: Property Management System (PMS), Revenue Management System (RMS), Central Reservation System (CRS), Channel Manager, and Rate Shopper tools.</li><li>Establish direct connection agreements and commercial terms with Global Distribution Systems (GDS), Online Travel Agencies (OTAs), and key wholesale distributors.</li><li>Build rate codes, room inventories, and yield rules across all distribution channels to ensure parity and seamless reservation delivery.</li></ul><strong>Budgeting, Business Planning & Forecasting</strong><br><ul><li>Lead the creation of the Pre-Opening and Year 1 Revenue Budgets, business plans, and market segment mix targets in coordination with the General Manager and Director of Sales & Marketing.</li><li>Establish baseline KPIs, dashboard reporting templates, and weekly Revenue Strategy Committee meeting frameworks.</li></ul><strong>Commercial Alignment & Pre-Booking Acceleration</strong><br><ul><li>Partner closely with the Sales team on group sales guidelines, displaced revenue evaluations, and group ceiling pricing models.</li><li>Work with Digital Marketing to align direct-booking strategy, pay-per-click campaign timing, and brand website content readiness.</li><li>Monitor competitor pre-opening opening date announcements, special launch offers, and market pricing actions to adapt the launch strategy dynamically.</li></ul><strong> Analytics, Reporting & Post-Launch Optimization</strong><br><ul><li>Audit and analyze daily rate shop reports, STR data, and booking pace trends leading up to Opening Day.</li><li>Deliver revenue reports and commercial updates to property owners, asset managers, and corporate leadership.</li><li>Transition the hotel smoothly from pre-opening setup into day-to-day dynamic yield management upon official launch.</li></ul> </div>
<p>Job Description – Contracts Manager (MEP)</p><p><strong>Position:</strong> Contracts Manager<br><strong>Industry:</strong> MEP Building & Construction</p><p>Job Responsibilities</p><ul><li><p>Manage and administer all MEP contracts, subcontracts and contractual agreements.</p></li><li><p>Review contract terms, conditions, specifications and project requirements.</p></li><li><p>Ensure compliance with contractual obligations and project deadlines.</p></li><li><p>Prepare, review and submit variation orders and additional work claims.</p></li><li><p>Prepare and substantiate Extension of Time (EOT) and delay claims.</p></li><li><p>Identify contractual risks and advise Management on appropriate actions.</p></li><li><p>Review and monitor project budgets, contract values, costs and profitability.</p></li><li><p>Prepare and review interim payment applications, valuations and final accounts.</p></li><li><p>Monitor payment certifications, outstanding payments and contractual deductions.</p></li><li><p>Handle contractual correspondence with Clients, Consultants, Main Contractors and Subcontractors.</p></li><li><p>Negotiate contractual claims, variations and commercial settlements.</p></li><li><p>Review tender documents, Bills of Quantities (BOQ), specifications and contract conditions.</p></li><li><p>Evaluate subcontractor and supplier quotations and contractual terms.</p></li><li><p>Coordinate with Project Managers, Engineers, Quantity Surveyors and Procurement teams.</p></li><li><p>Monitor project progress and identify contractual delays and potential claims.</p></li><li><p>Attend commercial and contractual meetings with Clients, Consultants and Main Contractors.</p></li><li><p>Resolve contractual disputes and commercial issues.</p></li><li><p>Maintain proper documentation and records of contracts, claims, variations and correspondence.</p></li><li><p>Ensure timely submission of contractual notices, claims and payment applications.</p></li><li><p>Provide regular commercial and contractual reports to Management.</p></li></ul><br><p><strong>Desired Candidate Profile</strong></p><br><ul><li><p>Bachelor's Degree in Mechanical Engineering, Electrical Engineering, Quantity Surveying or a related field.</p></li><li><p>Minimum 8-10 years of experience in contract management within the construction industry, preferably in MEP contracting.</p></li><li><p>Strong technical knowledge of HVAC, Electrical, Plumbing, Fire Fighting and ELV systems.</p></li><li><p>Good understanding of FIDIC contracts and construction contract administration.</p></li><li><p>Proven experience in variation claims, EOT claims, cost control and final account settlements.</p></li><li><p>Ability to read and interpret construction drawings, BOQs, specifications and contractual documents.</p></li><li><p>Strong negotiation, analytical and problem-solving skills.</p></li><li><p>Excellent written and verbal communication skills.</p></li><li><p>Proficient in MS Office, particularly Excel.</p></li><li><p>Previous experience in Bahrain or GCC construction projects is preferred</p></li></ul>
<p> <strong>SUMMARY</strong> </p> <p>The Director of Operations will provide leadership for all the day to day operations of the hotel including the Kitchen, Banqueting, Restaurants, Executive Lounge, Room Service, Stewarding, Food & Beverage Cost Control, Front Office, Concierge, Housekeeping, Loyalty, Security and Recreation (Spa and Gym where applicable) in respect to standards, revenues and cost control with the aim of achieving optimum financial returns for the company/owners, whilst ensuring highest levels of associate and guest satisfaction.</p> <p>It is not the intent of this job description to cover all aspects of the position but to highlight the most important areas of responsibility.</p> <p> </p> <p> <strong>KEY RESPONSIBILITIES</strong> </p> <p> Recruiting, training and supervising staff</p> <p> Managing budgets</p> <p> Maintaining statistical and financial records</p> <p> Planning maintenance work, events and room bookings</p> <p> Handling customer complaints and quires</p> <p> Promoting and marketing the business</p> <p> Ensuring compliance with health and safety legislation and licensing laws</p> <p> <strong>Leadership</strong> </p> <p> Maintaining a business environment based on the Code of Conduct and Company Vision</p> <p> Maintain and enhance the open door policy to all associates providing advice and guidance when needed in regards to their issues or concerns and/or grievances</p> <p> Responsible for People leadership of direct reports (recruitment and selection, performance management (Appraisal/PDP), associate development and motivation, counseling / disciplinary issues.</p> <p> Conduct regular coaching sessions/1:1s with direct reports</p> <p> <strong> </strong> </p> <p> <strong> </strong> </p> <p> <strong>Human Resources</strong> </p> <p> Ensure that the hotels are fully compliant with Wyndham people processes and deadlines that govern all Wyndham properties. E.g. AES, Success Matters, Probation reviews etc.</p> <p> Ensure that the administration of the probation review process in the operational departments and ensure that follow-up for all issues is done in timely manner and results of both follow-up and the initial reviews are communicated to all relevant parties</p> <p> Talent Reviews taken place as per the communicated timeline and are live in the business</p> <p> Ensure 100% compliance with all mandatory training for departments; as well as the Departmental Trainers are positively encouraged</p> <p> Manage the AES process,ensure that the follow up meetings are done and the associates have timely feedback.</p> <p> Conduct interviews for relevant roles in conjunction with HR</p> <p> Review manning and re-recruitment of all positions in conjunction with HR</p> <p> Ensure that you dine in the Associate restaurant at least three times a week and provide HR Leader on property feedback</p> <p> Support WYNcom with quarterly People, Community and Sustainability engagement events</p> <p> </p> <p> <strong>Communication</strong> </p> <p> To conduct or chair regular communication meetings with team(s) and actively participate in relevant business meetings to facilitate effective communication.</p> <p> Conducted documented 121 s with all direct reports</p> <p> Share all relevant information with GM & HR in 121 s</p> <p> Quarterly Hotel Meeting</p> <p> </p> <p> <strong>Finance</strong> </p> <p> Plan and track departmental budget </p> <p> Plan and track departmental holidays and lieu days as per the needs of the business</p> <p> Review with the Finance Leader/HR Leader the payroll figures</p> <p> Ensure that the payroll is submitted to HR on the agreed date</p> <p> </p> <p>Alongside these key competencies, the incumbent of the role will be required to demonstrate the fundamentals of the company s Count on Me! service culture to be responsive, respectful and deliver a great experience to our customers, guests, partners and communities as well as to each other.</p> <p> </p> <p> <strong>Experience, Certification & Education</strong> </p> <p> <strong> </strong> </p> <p> Bachelor s degree in Hospitality</p> <p> 5+ years experience in Hotel Management</p> <p> Strong knowledge of hospitality software and MS office</p> <p> </p> <p> </p> <p>Any other reasonable duties as directed by the Cluster General Manager</p>","experience_needed":"<p> </p>","
<p>We are seeking a results-driven Business Development Manager to drive new business growth and expand enterprise accounts in Bahrain and across the Middle East. The role focuses on solution selling of IT, digital engineering, and enterprise technology services.</p><p>Drive end-to-end revenue growth for IT, Digital, and Engineering services</p><p>Acquire new enterprise accounts and expand existing ones across the region</p><p>Sell Digital Transformation, Product Engineering, Embedded, and Software solutions</p><p>Achieve quarterly and annual revenue targets</p><p>Build strong relationships with C-level and senior stakeholders</p><p>Manage a healthy sales pipeline, forecasting, and reporting</p><p>Lead contract negotiations and commercials with internal teams</p><p>Collaborate with technical and delivery teams for solution positioning</p><p>Identify new market opportunities and improve sales effectiveness</p><p><strong>Desired Candidate Profile</strong></p><p>8+ years in Enterprise Sales / Business Development / Solution Selling</p><p>Experienced in selling IT, Digital, or Engineering services</p><p>Proven success in solution sales in Digital Transformation, Product Engineering, Embedded, and Software solutions</p><p>Mandatory experience in Bahrain and Middle East markets</p><p>Understanding of offshore/global delivery models (India/GCC)</p><p>Strong consultative and value-based selling expertise</p><p>Proven hunter-farmer capability for enterprise accounts</p><p>MBA preferred; Engineering background is a plus</p><p>Prior experience in Engaging with CXO, VP, Director-level stakeholders</p><p>Prior experience in managing complex, large enterprise deals</p><p>Strong negotiation, pricing, and SLA management skills</p><p>Strong commercial acumen and result orientated</p><p>Excellent communication, presentation, and negotiation skills</p><p>Strong local network in Bahrain (enterprise/government preferred)</p><p>Fluent in English and Arabic (mandatory)</p>
<div><p></p><div><p><strong><span>YOU TACKLE FOR QUALITY AND GREAT SERVICE. THIS WILL IMPROVE THE LIFE OF OUR CUSTOMERS.</span></strong><span></span></p><p><span>Would you like to become part of the world's most international company in the world?</span><span></span></p><p><span>A company that pioneered cross-border express delivery in 1969 and is now active in more than 220 countries and territories worldwide. Do you want to be part of a company that connects people worldwide? And the more people we connect, the better life will be on our planet.</span><span><br> <span><br> Join our team and discover how an international network that's focused on service, quality and sustainability, is able to connect people and improve lives through the power of global trade. And not just for our customers, but for every member of our team too. To learn more about our culture, motivated people and our purpose, please visit www.dpdhl.jobs/express <br> </span></span></p><p><span>Do you want to make a difference? Then come to our "Insanely Customer Centric" Team and become a Certified International Specialist!</span><span></span></p><p><strong><span>ROLE PURPOSE: </span></strong><span></span></p><p><span>The Line Maintenance Manager is responsible to the Production Manager for all company operated aircraft performed maintenance, repair, modification and alterations carried out. His duties shall consist of, but are not limited to, the following and any other duties as assigned from time to time by the Production Manager.</span></p><p><strong><span>YOUR TASKS:</span></strong></p><ul><li><span>Responsible for the maintenance of aircraft within DHL Procedures , ANTR regulations & and manufacturers guidelines.</span></li><li><span>Responsible for the management and coordination of scheduled and un-scheduled maintenance, including manpower and to ensure airline on time schedule is met.</span></li><li><span>Responsible for leading the maintenance staff on duty during his shift in order to complete the maintenance to support the company’s flying requirements.</span></li><li><span>Responsible to originate and complete all maintenance forms and documents, ensure all appropriate entries have been made in or transcribed in the aircraft maintenance log with respect to maintenance function.</span></li><li><span>Responsible for the monthly building of the AIMs crew management roster , assigning flights , the monitoring of flight changes and the communication of flight changes to Flying Spanner engineers.</span></li><li><span>Ensure that annual leave requests are reviewed and approved in accordance with company procedures, taking into consideration r operational requirements. Monitor leave utilization to ensure annual leave is used within the prescribed leave year and that adequate staffing levels are maintained to support compliance with Part-145 requirements.</span></li><li><span>Supervise the maintenance, repair, alteration, modification and overhaul of company owned, leased or operated aircraft, engines, and components at any point where company aircraft operate, are maintained or repaired in accordance with the company’s approved maintenance program.</span></li><li><span>Ensure that all scheduled and unscheduled maintenance is carried out in accordance with approved maintenance data, applicable regulatory requirements, and Company procedures. Ensure that defects are rectified using approved/acceptable data and acceptable maintenance practices, and that all maintenance performed is robust and in line with highest maintenance standards, certified and released to service in accordance with Part-145 requirements.</span></li><li><span>Ensure that all Online mandatory trainings such as HF, EWIS & FTS training are completed within the required time frames and communicate account issues with the on-line training to the Maintenance Manager</span></li><li><span>Ensures that all materials, parts and components used in maintaining company owned, leased or operated aircraft have been certified airworthy and are in good condition.</span></li><li><span>Schedule daily meetings, performance dialogues & monthly team meetings to ensure compliance with Strategy 2030 & drive employee engagement.</span></li><li><span>Ensure that company owned and/or operated maintenance and ground support equipment is operated and maintained in a safe and operable condition. Report any GSE defects to the Maintenance Manager and advice GSE mechanic.</span></li><li><span>Line Maintenance Manager shall ensure that all maintenance areas, i.e., line, hangar, shops, and storage areas are cleaned and maintained to standard suitable for the accomplishment of the maintenance being carried out. A suitable standard of cleanliness is one which ensures that contamination of parts or assemblies is avoided.</span></li><li><span>The Line Maintenance Manager will ensure that an adequate means of communicating information from each shift to the succeeding shift is maintained, to ensure the continuity of work-in-progress, or pending, with respect to aircraft, equipment, personnel and safety.</span></li><li><span>Maintain full control & maintenance and upkeep of company owned Laptops, Mobile Phones & Flyaway kits carried on aircraft.</span></li><li><span>Conduct on-the-job training program and documentation of satisfactory completion of specific maintenance tasks, also will recommend other mechanics and attend courses as directed by company management.</span></li><li><span>Liaise with the Technical Director, Maintenance Manager, Engineering Manager and Quality Department for changes to the maintenance programs. </span></li><li><span>Ensure that safety precautions and safe practices are adhered to and practiced by those personnel under his direction, shall report any unsafe conditions or equipment to the Technical Safety Officer•</span></li><li><span>Co-ordinates with Planning and Flight Operations to ensure that maintenance schedules are met on time.</span></li><li><span>Recommend to the Production Manager the names of maintenance staff to be authorised for: towing, run-up and taxi of the aircraft.</span></li></ul><p><span> <strong><span>YOUR PROFILE:</span></strong><span> </span></span></p><ul><li><span>Must have a minimum of 10 years aircraft maintenance experience.</span></li><li><span>Must have a minimum of 3-5 years as a senior line engineer.</span></li><li><span>Must be a licensed, certifying and company approved engineer on the principal types operated.</span></li><li><span>Must be able to communicate assertively, effectively and diplomatically with flight crew, flight dispatchers, ground handling personnel and senior management, as required.</span></li></ul><p><strong><span>OUR OFFER:</span></strong><span></span></p><p></p><ul><li><span>Strong career support in an international environment.</span></li><li><span>Great culture and colleagues.</span></li><li><span>Multifarious benefit programm.</span></li></ul><p><span></span></p><p><span>Do you see a personal challenge in these versatile and responsible tasks? Then apply now!</span><span></span></p><p><strong><span>We look forward to receiving your application!</span></strong><span></span></p></div><br></div><br><br>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p>The Fulfillment Manager role is a pivotal position within our organization, focusing on the seamless execution of order fulfillment processes. This position is designed for individuals who thrive in fast-paced environments and are passionate about ensuring customer satisfaction through efficient logistics and supply chain management. As a Fulfillment Manager, you will lead a dynamic team, optimizing operations to meet and exceed company goals while fostering a culture of collaboration and continuous improvement.</p><p>In this role, you will have the opportunity to influence key business decisions and implement strategies that enhance productivity and efficiency. We believe in investing in our employees, and as such, you will have access to professional development programs and training sessions designed to elevate your skills and career trajectory. The ideal candidate will relish the challenge of managing complex fulfillment operations while nurturing a positive team culture that encourages innovation and accountability.</p><p>As a strategic leader, you will be at the forefront of driving operational excellence in our fulfillment processes. Your ability to analyze data, identify trends, and develop actionable insights will play a crucial role in our growth. This position not only offers the chance to lead a talented team but also provides a platform for you to make a significant impact on our overall business strategy. Join us to help shape the future of our fulfillment operations and advance your career in a supportive and growth-oriented environment.</p><p><b>Responsibilities:</b></p><ol><li>Oversee daily fulfillment operations, ensuring that all orders are processed accurately and efficiently, while utilizing inventory management systems to track stock levels and order statuses.</li><li>Lead and mentor a team of fulfillment associates, providing training and guidance to enhance their skills and performance, fostering a culture of teamwork and accountability.</li><li>Develop and implement standard operating procedures (SOPs) for fulfillment processes, ensuring compliance with company policies and industry best practices to enhance operational efficiency.</li><li>Monitor key performance indicators (KPIs) related to fulfillment operations, analyzing data to identify areas for improvement and implementing strategies to optimize performance.</li><li>Collaborate with cross-functional teams, including sales, customer service, and supply chain, to ensure alignment on fulfillment goals and to address any operational challenges.</li><li>Manage inventory levels and coordinate with suppliers to ensure timely replenishment, minimizing stockouts and ensuring smooth fulfillment operations.</li><li>Utilize technology and automation tools to streamline processes, reduce manual errors, and enhance overall productivity in the fulfillment center.</li><li>Conduct regular audits of fulfillment processes, identifying inefficiencies and implementing corrective actions to enhance service quality and operational effectiveness.</li><li>Prepare and present reports on fulfillment performance to senior management, providing insights and recommendations for strategic decision-making.</li></ol> </div><h2 class="h5">Skills</h2>
<div data-jb-field="skills"><ul><li>Strong leadership skills to effectively manage and motivate a diverse team towards achieving operational goals.</li><li>Proficiency in inventory management systems and logistics software to streamline fulfillment processes.</li><li>Excellent analytical skills to interpret data and develop actionable insights for performance improvement.</li><li>Effective communication skills to collaborate with various departments and convey information clearly.</li><li>Project management skills to oversee multiple initiatives and ensure timely execution of fulfillment strategies.</li><li>Problem-solving abilities to address operational challenges and implement effective solutions.</li><li>Knowledge of supply chain management principles to optimize fulfillment processes and enhance customer satisfaction.</li></ul></div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span>Role Summary Nass MEP is looking for an experienced MEP Operations Manager to lead and coordinate the successful delivery of multiple mechanical, electrical, and plumbing projects across Bahrain, from preconstruction and planning through execution, testing, commissioning, and final handover.<br> The successful candidate will be responsible for ensuring projects are delivered safely, on time, within budget, and in accordance with contractual, technical, quality, and regulatory requirements .<br> This role requires strong leadership, commercial awareness, technical knowledge, project management expertise, and the ability to effectively coordinate clients, main contractors, consultants, subcontractors, suppliers, and internal teams.<br> Key Responsibilities Oversee the full lifecycle of multiple MEP projects, ensuring compliance with approved schedules, specifications, budgets, contractual requirements, and quality standards.<br> Lead coordination with clients, main contractors, consultants, and other key stakeholders to ensure smooth project execution.<br> Prepare and manage detailed project plans, scopes of work, timelines, milestones, resource requirements, and project schedules.<br> Develop and manage project budgets, monitor expenditures, and implement effective cost-control measures to support profitable project delivery.<br> Support preconstruction and work-winning activities, including project inputs, estimates, planning assumptions, technical coordination, and project execution strategies.<br> Coordinate the procurement of MEP materials, equipment, and services in collaboration with the Supply Chain and Procurement teams.<br> Plan and optimize the allocation and utilization of manpower, materials, plant, machinery, equipment, and other project resources.<br> Supervise Project Managers, engineers, site teams, and cross-disciplinary leads to ensure effective and timely project execution.<br> Manage and coordinate subcontractors, suppliers, and third-party vendors to ensure works are completed safely, efficiently, and in accordance with project requirements.<br> Review technical specifications, shop drawings, BOQs, equipment data sheets, method statements, material submissions, and other MEP-related documentation.<br> Oversee MEP testing, commissioning, documentation, close-out activities, and final project handover.<br> Monitor project progress and identify potential delays, cost overruns, resource constraints, technical issues, and operational risks, ensuring timely corrective action.<br> Prepare and submit regular project progress, cost, performance, and management reports, highlighting key risks, delays, corrective actions, and decisions required.<br> Ensure compliance with applicable Bahraini regulatory requirements, contractual obligations, technical standards, quality requirements, and HSSE procedures .<br> Develop and implement effective quality-control measures to ensure MEP works meet approved specifications and applicable standards.<br> Maintain effective communication and coordination with internal and external stakeholders throughout the project lifecycle.<br> Monitor the effective utilization of plant, machinery, manpower, materials, and subcontractor resources and prevent unnecessary expenditure or misuse.<br> Support the timely resolution of technical, commercial, procurement, and operational issues affecting project delivery.<br> Ensure projects are completed within agreed timelines, approved budgets, and required contractual and regulatory standards.<br> Perform other duties and assignments as directed by the MEP Division Manager in line with business requirements.<br> Qualifications, Skills & Experience Bachelor’s degree or equivalent qualification in Mechanical Engineering or Electrical Engineering .<br> Minimum 15+ years of progressive experience in MEP project execution, construction, or related project operations.<br> Proven experience managing multiple MEP projects from planning and execution through testing, commissioning, and final handover.<br> Previous experience working in the GCC region , preferably with strong knowledge of the Bahrain construction environment.<br> Strong knowledge of MEP systems, project planning, budgeting, resource management, procurement, cost control, and project execution.<br> Strong understanding of MEP design standards, construction practices, testing and commissioning requirements, and applicable local regulations.<br> Demonstrated experience managing subcontractors, suppliers, and multidisciplinary engineering and site teams.<br> Strong understanding of quality, health, safety, and environmental requirements.<br> Proven ability to manage client, main contractor, consultant, subcontractor, and supplier relationships.<br> Excellent communication, coordination, leadership, stakeholder-management, and problem-solving skills.<br> Ability to manage multiple projects and priorities while delivering against challenging schedules, budgets, and contractual requirements.<br> Strong reporting, commercial awareness, and decision-making capabilities.<br> PMP certification or relevant professional engineering license is an advantage.<br></span> </div>
<p><strong>MAIN OBJECTIVES</strong> Manager Aircraft Structure and Interiors is accountable to Senior Manager Engineering for the effective management of the Structures & Interiors Engineering group, providing technical support and development for aircraft structures and cabin interior in accordance with the duties and responsibilities specified herein.</p><p><strong>MAIN DUTIES</strong></p><ol><li>Allocate staff and review their responses to Airworthiness Directives, Service Bulletins, Service Letters, Technical Follow Ups, where applicable to aircraft structures and cabin interiors, as required by Air Navigation Technical Regulation (ANTR) Part M.301 (7), M.302 (a) and M.303.</li><li>Ensure staff performance and their activities in accordance with the procedures established in compliance with ANTR M.704(a)(7) and that they are continually amended and updated to reflect current practice and any new regulatory requirements.</li><li>Ensure the structures and interiors group promptly carry out their responsibilities in respect of Service Bulletins, Service Letters, Technical Follow Ups etc in accordance with the embodiment policy established in accordance with ANTR M. 301(7).</li><li>Liaise with aircraft, component and system manufacturers to explore opportunities for enhancements/improvements to the technical performance of in-service equipment.</li><li>The provision of technical representation and technical information exchange on behalf of Gulf Air engineering at industry symposiums/conferences, vendor meetings and third party organizations as required.</li><li>Ensure that an adequate number of properly qualified staff are recruited and retained for all key job positions and that those job roles are clearly defined as required by ANTR M.706(g).</li><li>Ensure that appropriate training is provided and that it is properly recorded for all staff involved in the aircraft continuing airworthiness functions or related activities as required by ANTR M. 706(h).</li><li>Any corrective action relevant to his area, resulting from the quality audit programme, in accordance with ANTR M. 712.</li><li>Ensure that the CAME & TIM procedures pertaining to the activities of areas under his/her control is continually amended and updated to reflect current practice and take account of any new airworthiness requirements.</li><li>Ensure that the modifications embodiment policy is in accordance with ANTR M.301(7) and GF CAME procedures.</li><li>Assess and recommend proposed changes to the Approved Aircraft Maintenance Programme related to the aircraft structures & cabin interiors, for which his staff are responsible.</li><li>Direct all non OEM modification Engineering Development activities to ensure timescales, specifications and budget constraints are met.</li><li>Select suitable approved external Part 21 Design Organizations to assist Gulf Air with design tasks.</li><li>Ensure that Gulf Air aircraft structural damage and repair records are maintained in accordance with AMTR M.304.</li><li>Discharge position responsibilities and duties in such a manner that defined performance and achievement goals can be satisfied.</li><li>Undertake periodic staff performance appraisals in association with the SME.</li><li>Responsible for subordinates KPIs and required to complete all stages of performance management system.</li></ol><p><strong>Desired Candidate Profile</strong></p><h2>EDUCATIONS AND TRAINING</h2>A relevant engineering degree or an aircraft maintenance qualification with additional education acceptable to the BCAA. relevant engineering degree means an engineering degree from aeronautical, mechanical, electrical, electronic, avionic or other studies relevant to the maintenance and continuing airworthiness of aircraft/aircraft components.<h2>EXPERIENCE</h2>Minimum 7 years airline technical experience of which 4 years should be in an aircraft structure / interiors discipline.
<p>We are looking for a detail-oriented Online Merchandising Coordinator to support product presentation and merchandising activities across our e-commerce channels.
The successful candidate will help maintain product information, coordinate online merchandising activities, monitor product availability, and support promotional campaigns to deliver a consistent online shopping experience.
Key Responsibilities
Maintain accurate and complete product information across e-commerce channels.
Coordinate product categorization and online merchandising activities.
Review product titles, descriptions, specifications, and images.
Assist with new product launches and seasonal campaigns.
Monitor product availability and coordinate stock-related updates.
Support promotional pricing and campaign updates.
Review online product presentation and identify areas for improvement.
Monitor competitor merchandising and market activity.
Maintain accurate product and merchandising records.
Prepare regular reports on product and merchandising activities.</p><p>The ideal candidate should be organized, commercially aware, and comfortable working with product data and digital platforms.
Candidate Requirements
Diploma or bachelor’s degree in E-commerce, Marketing, Business, Retail Management, or a related field.
Previous experience in e-commerce, merchandising, retail, or product administration is preferred.
Strong attention to detail.
Good written English and communication skills.
Comfortable using Microsoft Excel and online systems.
Good organizational and time-management abilities.
Ability to manage multiple products and deadlines.
Strong teamwork and coordination skills.</p>
<h2 class="h5">Job description</h2>
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<span>Property Management Sales Executive – Remote Position Type: Full-Time, Remote Working Hours: U.<br>S. Business Hours (EST Required) About the Role At Pavago, one of our clients is hiring a Property Management Sales Executive to convert qualified property owners and real estate investors into long-term property management clients.<br> This is a true closing role—not prospecting or appointment setting.<br> You’ll work exclusively with qualified inbound and company-provided leads, guiding prospects through the sales process, presenting tailored property management solutions, handling objections, and closing signed management agreements.<br> If you’re a confident closer with experience in property management or real estate sales and enjoy turning opportunities into long-term client relationships, this role is built for you.<br> What You’ll Own Sales Closing & Deal Management Contact company-provided qualified leads and initiate sales conversations.<br> Lead discovery calls, presentations, and pricing discussions.<br> Convert qualified prospects into signed property management clients.<br> Confidently ask for the business and close opportunities.<br> Handle objections and negotiate terms professionally.<br> Ensure a seamless transition from signed agreement to onboarding.<br> Full Sales Cycle Management Manage the sales process from initial contact through signed agreement.<br> Quickly qualify opportunities and prioritize high-conversion prospects.<br> Drive deals forward while maintaining momentum throughout the sales cycle.<br> Maintain ownership of deal progression and timely follow-up.<br> Coordinate contract execution after closing.<br> Client Needs Analysis & Solution Selling Understand the needs and challenges of: Property owners Landlords Real estate investors Recommend property management solutions based on portfolio size and investment goals.<br> Clearly communicate the value, ROI, and benefits of the company’s services.<br> Build urgency while maintaining a consultative sales approach.<br> Pipeline & CRM Management Maintain accurate CRM records throughout the sales cycle.<br> Update deal stages, notes, and follow-up activities consistently.<br> Track pipeline health and forecast opportunities accurately.<br> Ensure CRM data remains organized and up to date.<br> What Makes You a Strong Fit Natural closer who enjoys negotiating and winning business.<br> Strong consultative selling skills.<br> Confident presenting value to property owners and investors.<br> Results-driven with excellent follow-through.<br> Comfortable working independently in a remote environment.<br> Organized with strong pipeline management skills.<br> Excellent verbal communication and relationship-building abilities.<br> Required Experience & Skills Experience 2+ years of closing experience in: Property Management Real Estate Sales Proven history of closing deals—not just generating leads or setting appointments.<br> Experience selling directly to: Property owners Landlords Real estate investors Core Skills Strong understanding of: Property management services Pricing models Client expectations Excellent objection-handling and negotiation skills.<br> Ability to communicate value clearly and guide prospects toward confident buying decisions.<br> Experience using CRM platforms to manage sales pipelines.<br> Self-motivated with strong ownership and accountability.<br> Nice-to-Have Experience selling residential or commercial property management services.<br> Familiarity with property management software and CRM platforms.<br> Knowledge of real estate investment strategies and rental property operations.<br> Experience working with U.<br>S.-based clients.<br> What a Typical Day Looks Like Contact qualified property management leads.<br> Conduct discovery calls and sales presentations.<br> Present customized management solutions.<br> Handle objections and negotiate agreements.<br> Follow up with active opportunities.<br> Update CRM records and forecast pipeline activity.<br> Coordinate signed agreements with internal operations teams.<br> In short: You’ll turn qualified opportunities into long-term property management clients while owning every stage of the closing process.<br> Key Metrics for Success (KPIs) Number of deals closed Lead-to-client conversion rate Sales cycle length Average contract value Revenue generated Pipeline accuracy and CRM discipline Why Join Us?<br> Focus exclusively on closing qualified opportunities.<br> No cold prospecting or appointment setting.<br> Direct impact on revenue and company growth.<br> Fully remote work environment.<br> Performance-driven culture with long-term career opportunities.<br> Opportunity to advance into: Senior Sales Executive Sales Manager Business Development Manager Director of Sales Interview Process Spark Hire Intro Video (3–5 minutes) Client Interview Offer & Onboarding What Happens After You Apply After submitting your application, you’ll receive an email invitation from Spark Hire to record a short 3–5 minute Intro Video .<br> This is the first step in our hiring process and can be completed whenever it’s convenient for you.<br> Instead of multiple initial screening calls, you’ll have one opportunity to introduce yourself, discuss your experience closing property management or real estate deals, explain your sales approach, and share examples of how you’ve handled objections, negotiated agreements, and consistently converted qualified leads into signed clients.<br> Your video will be reviewed by the hiring team before moving to the client interview.<br> You can record your video as many times as you’d like before submitting it—only your final version will be reviewed.<br> Please keep an eye on both your inbox and spam folder for your Spark Hire invitation after applying.<br> Apply Now If you’re an experienced closer who understands property management sales, thrives in consultative conversations, and enjoys turning qualified opportunities into long-term client relationships, we’d love to hear from you.<br> Apply today and help drive the growth of a leading property management business.<br></span> </div>
<div ><font face="verdana"><p ><strong ><span >YOU TACKLE FOR QUALITY AND GREAT SERVICE. THIS WILL IMPROVE THE LIFE OF OUR CUSTOMERS.</span></strong><span ></span></p><p ><span > </span></p><p ><span >Would you like to become part of the world's most international company in the world?</span></p><p ><span >A company that pioneered cross-border express delivery in 1969 and is now active in more than 220 countries and territories worldwide. Do you want to be part of a company that connects people worldwide? And the more people we connect, the better life will be on our planet.</span></p><p ><span > <br>Join our team and discover how an international network that's focused on service, quality and sustainability, is able to connect people and improve lives through the power of global trade. And not just for our customers, but for every member of our team too. To learn more about our culture, motivated people and our purpose, please visit www.dpdhl.jobs/express <br> </span></p><p ><span >Do you want to make a difference? Then come to our "Insanely Customer Centric" Team and become a Certified International Specialist!</span></p><p ><span > </span></p><p ><strong><span ></span></strong></p><p ><strong><span >Overall Role Purpose </span></strong></p><p ><span ></span></p><p ><span >The Senior Aviation Security Manager is the designated Airline Security Postholder responsible for the development, implementation, maintenance and continuous improvement of the aviation security framework across the Middle East and Africa region. </span><span >This role ensures full compliance with all applicable National Civil Aviation Security Programmes (NCASP), ICAO Annex 17 requirements, Airline Security Programmes, IOSA Standards, ACC3 requirements and all relevant aviation security regulations issued by National Civil Aviation Authorities.</span></p><p ><span >The postholder is accountable for protecting aircraft, personnel, cargo, mail, facilities, aviation infrastructure, information and corporate reputation through effective security governance, regulatory compliance, risk management, threat intelligence, security assurance, fitness-for-duty oversight and crisis management. </span><span >The role acts as the principal liaison with Civil Aviation Authorities, Airport Authorities, Security Agencies, Law Enforcement Agencies and key stakeholders regarding all aviation security matters.</span></p><p ><span >In addition, the role provides strategic oversight for aviation security requirements relating to maintenance hangars, engineering facilities, cargo infrastructure and associated capital development projects, ensuring security principles are incorporated throughout the facility lifecycle from initial design through operational operation.</span></p><p ><strong><span ></span></strong></p><p ><strong><span ><br></span></strong></p><p ><strong><span >Your Tasks:</span></strong></p><p ><strong>Aviation Security Governance & Regulatory Compliance</strong></p><ul ><li ><span >Act as the designated Airline Security Postholder and Aviation Security Manager.</span></li><li ><span >Maintain and administer the Airline Security Programme and all supporting security manuals, procedures and instructions.</span></li><li ><span >Ensure compliance with:</span></li><ul><li ><span >ICAO Annex 17</span></li><li ><span >ICAO Aviation Security Manual (Doc 8973)</span></li><li ><span >National Civil Aviation Security Programmes</span></li><li ><span >IOSA Security Standards</span></li><li ><span >ACC3 Requirements</span></li><li ><span >Airport Security Programmes</span></li><li ><span >Local Civil Aviation Security Regulations</span></li><li ><span >DHL Aviation Security Standards</span></li></ul><li ><span >Monitor emerging regulatory requirements and ensure timely implementation.</span></li><li ><span >Act as primary liaison with regulatory authorities on all aviation security matters.</span></li><li ><span >Manage regulatory inspections, audits and validation activities.</span></li><li ><span >Ensure effective corrective action plans are developed, implemented and monitored following audits and inspections</span></li><li ><span >Maintain aviation security approvals, certifications and authorisations required by the airline</span></li></ul><p ><strong>Security Risk Management</strong></p><ul ><li>Develop and maintain an Aviation Security Risk Management Framework.</li><li>Conduct threat, vulnerability and risk assessments across all airline operations.</li><li>Monitor geopolitical, terrorism, organised crime, insider threat and emerging security risks.</li><li>Provide risk assessments and security briefings to senior leadership.</li><li>Ensure security mitigations remain proportionate to identified threats and operational risks.</li><li>Support strategic decision-making through intelligence-led risk analysis.</li><li>Maintain security risk registers and monitor effectiveness of risk treatment plans</li></ul><p ><strong>Security Assurance & Oversight</strong></p><ul ><li ><span >Develop and manage the regional Aviation Security Audit Programme.</span></li><li ><span >Conduct security audits and inspections across all operational locations.</span></li><li ><span >Audit internal departments, service providers, cargo facilities and operational partners.</span></li><li ><span >Analyse audit findings, identify trends and implement corrective actions.</span></li><li ><span >Conduct investigations into aviation security incidents, breaches and security concerns.</span></li><li ><span >Produce regular security performance reports and management information.</span></li><li ><span >Monitor and report key security performance indicators.</span></li></ul><p ><strong>Cargo Security Management</strong></p><ul ><li ><span >Ensure compliance with ACC3 requirements and secure supply chain standards.</span></li><li ><span >Maintain effective cargo security policies, procedures and screening oversight.</span></li><li ><span >Oversee regulated agents, known consignors and contracted service providers.</span></li><li ><span >Ensure effective chain-of-custody controls throughout the cargo network.</span></li><li ><span >Conduct assessments and oversight activities relating to cargo security operations.</span></li><li ><span >Monitor emerging cargo security threats and implement appropriate controls.</span></li><li ><span >Support continued compliance with international and local cargo security regulations.</span></li></ul><p ><strong>Aircraft & Flight Operations Security</strong></p><ul ><li ><span >Ensure protection of aircraft against acts of unlawful interference.</span></li><li ><span >Oversee aircraft security checks and aircraft security searches.</span></li><li ><span >Ensure robust aircraft access control measures are maintained.</span></li><li ><span >Verify implementation of security procedures during aircraft turnaround activities.</span></li><li ><span >Provide oversight of security measures during elevated threat levels and contingency operations.</span></li><li ><span >Ensure compliance with all airline operational security requirements.</span></li></ul><p ><strong>Facility Security Design & Development</strong></p><ul ><li ><span >Act as Aviation Security representative for all aviation infrastructure projects.</span></li><li ><span >Ensure Security by Design principles are incorporated within project planning, design, construction and operational readiness activities.</span></li><li ><span >Review facility design proposals and provide security requirements for:</span></li><ul><li ><span >Maintenance Hangars</span></li><li ><span >Engineering Workshops</span></li><li ><span >Cargo Facilities</span></li><li ><span >Technical Buildings</span></li><li ><span >Training Facilities</span></li><li ><span >Warehouses and Storage Areas</span></li></ul><li ><span >Define security requirements relating to:</span></li><ul><li ><span >Perimeter Security</span></li><li ><span >Access Control Systems</span></li><li ><span >CCTV Systems</span></li><li ><span >Intrusion Detection Systems</span></li><li ><span >Security Control Rooms</span></li><li ><span >Visitor Management Systems</span></li><li ><span >Airside and Landside Segregation</span></li><li ><span >Vehicle Access Controls</span></li><li ><span >Physical Barriers and Security Lighting</span></li></ul><li ><span >Participate in design reviews and project governance meetings.</span></li><li ><span >Ensure security requirements are embedded throughout facility development and refurbishment projects.</span></li></ul><p ><strong>Construction Security Management</strong></p><ul ><li ><span >Develop and maintain construction security plans for aviation infrastructure projects.</span></li><li ><span >Conduct security risk assessments throughout all project phases.</span></li><li ><span >Implement contractor and subcontractor access management processes.</span></li><li ><span >Ensure appropriate screening, vetting and access controls are maintained for all construction personnel.</span></li><li ><span >Oversee security of construction compounds, temporary facilities and project equipment.</span></li><li ><span >Conduct inspections and audits to verify compliance with project security requirements.</span></li><li ><span >Identify and mitigate security vulnerabilities created by construction activities.</span></li></ul><p ><strong>Maintenance Hangar & Engineering Security</strong></p><ul ><li ><span >Develop and maintain security procedures for aircraft maintenance facilities and engineering operations.</span></li><li ><span >Ensure effective physical security arrangements are maintained within maintenance hangars and technical facilities.</span></li><li ><span >Oversee security measures relating to:</span></li><ul><li ><span >Aircraft Under Maintenance</span></li><li ><span >Grounded Aircraft</span></li><li ><span >Aircraft Storage Facilities</span></li><li ><span >Engineering Workshops</span></li><li ><span >Technical Records</span></li><li ><span >Tool Control Systems</span></li><li ><span >Engine Storage Areas</span></li><li ><span >Aircraft Parts Storage</span></li><li ><span >Hazardous Materials</span></li><li ><span >Dangerous Goods</span></li></ul><li ><span >Conduct periodic assessments to verify security compliance within maintenance environments.</span></li><li ><span >Ensure maintenance activities comply with applicable aviation security regulations and airline security requirements.</span></li></ul><p ><strong>Critical Asset Protection</strong></p><ul ><li ><span >Develop and implement protection strategies for high-value aviation assets.</span></li><li ><span >Ensure effective controls exist to prevent theft, sabotage, tampering or unauthorised access.</span></li><li ><span >Protect aircraft, engines, avionics, tooling, technical records and critical spare parts.</span></li><li ><span >Establish inventory protection and asset tracking controls.</span></li><li ><span >Investigate security incidents involving aviation assets and infrastructure.</span></li></ul><p ><strong>Insider Threat Management</strong></p><ul ><li ><span >Develop and maintain an Insider Threat Management Programme.</span></li><li ><span >Identify and assess insider threat risks affecting airline operations.</span></li><li ><span >Promote security awareness and reporting programmes across operational and engineering environments.</span></li><li ><span >Implement enhanced controls for personnel with access to critical infrastructure and aircraft systems.</span></li><li ><span >Coordinate insider threat mitigation activities with Human Resources, Compliance and Operational Management.</span></li></ul><p ><strong>Drug & Alcohol Programme Management</strong></p><ul ><li ><span >Develop, implement, maintain and continuously improve the Company's Drug & Alcohol Management Programme in accordance with applicable aviation regulations, company policies and industry best practice.</span></li><li ><span >Ensure compliance with all applicable Civil Aviation Authority, occupational health, employment law and corporate governance requirements relating to substance misuse prevention and fitness-for-duty programmes.</span></li><li ><span >Act as the functional owner for Drug & Alcohol governance applicable to safety-sensitive and security-sensitive personnel across airline operations, engineering, maintenance, cargo operations and aviation infrastructure activities.</span></li><li ><span >Develop, maintain and oversee procedures governing:</span></li><ul><li ><span >Pre-Employment Testing</span></li><li ><span >Random Testing</span></li><li ><span >Reasonable Cause / For-Cause Testing</span></li><li ><span >Post-Incident Testing</span></li><li ><span >Return-to-Duty Testing</span></li><li ><span >Follow-Up Testing</span></li></ul><li ><span >Ensure appropriate controls are established for employees, contractors, vendors and service providers performing safety-critical, security-critical or airside duties.</span></li><li ><span >Oversee administration of testing programmes through approved occupational health providers, medical facilities and accredited laboratories.</span></li><li ><span >Ensure contractor organisations working within maintenance hangars, engineering facilities, cargo facilities and construction projects maintain equivalent fitness-for-duty controls where contractually required.</span></li><li ><span >Monitor programme effectiveness through testing outcomes, trend analysis, audits and compliance reviews.</span></li><li ><span >Coordinate investigations relating to suspected substance misuse where aviation safety, security or operational integrity may be affected.</span></li><li ><span >Support incident investigations where drug or alcohol impairment may be considered a contributing factor.</span></li><li ><span >Maintain strict confidentiality, data protection and medical privacy requirements relating to testing records and programme administration.</span></li><li ><span >Promote employee awareness programmes supporting fitness-for-duty, personal accountability and responsible workplace behaviours.</span></li><li ><span >Coordinate programme implementation and governance with Human Resources, Occupational Health, Legal, Compliance, Safety and Operational Management functions.</span></li><li ><span >Provide management reporting on programme performance, regulatory compliance, trends, risks and corrective actions.</span></li><li ><span >Ensure programme requirements are incorporated within aviation security audits, contractor assurance activities and operational compliance reviews.</span></li></ul><p ><strong>Security Technology & Systems Management</strong></p><ul ><li ><span >Oversee aviation security technology and system performance across operational facilities.</span></li><li ><span >Define standards for aviation security systems.</span></li><li ><span >Support procurement, acceptance testing and implementation of security technologies.</span></li><li ><span >Ensure effective operation of:</span></li><ul><li ><span >CCTV Systems</span></li><li ><span >Access Control Systems</span></li><li ><span >Alarm Monitoring Systems</span></li><li ><span >Visitor Management Systems</span></li><li ><span >Biometric Access Solutions</span></li><li ><span >Vehicle Access Control Systems</span></li><li ><span >Integrated Security Platforms</span></li></ul><li ><span >Ensure security technology remains compliant, reliable and operationally effective.</span></li></ul><p ><strong>Critical Infrastructure Protection & Resilience</strong></p><ul ><li ><span >Identify and assess risks affecting critical aviation infrastructure.</span></li><li ><span >Develop security protection strategies for facilities, utilities and operational systems.</span></li><li ><span >Support business continuity and operational resilience planning.</span></li><li ><span >Participate in emergency planning and contingency exercises.</span></li><li ><span >Develop contingency plans for security incidents affecting critical facilities.</span></li><li ><span >Ensure security considerations are embedded within crisis management frameworks.</span></li></ul><p ><strong>Security Training & Security Culture</strong></p><ul ><li ><span >Develop and maintain aviation security training programmes.</span></li><li ><span >Ensure personnel complete all regulatory and recurrent training requirements.</span></li><li ><span >Deliver security awareness and threat awareness programmes.</span></li><li ><span >Promote a positive and proactive security culture throughout the business.</span></li><li ><span >Monitor training effectiveness and competency compliance.</span></li><li ><span >Maintain training records and regulatory evidence.</span></li></ul><p ><strong>Crisis Management & Emergency Response</strong></p><ul ><li ><span >Act as Security Lead during security incidents and emergency situations.</span></li><li ><span >Support corporate crisis management and emergency response activities.</span></li><li ><span >Develop aviation security contingency plans.</span></li><li ><span >Participate in emergency exercises and operational resilience testing.</span></li><li ><span >Coordinate with authorities during incidents involving aviation security.</span></li><li ><span >Ensure lessons learned and corrective actions are implemented following incidents and exercises.</span></li></ul><p ><strong>Cyber Security Interface</strong></p><ul ><li ><span >Support protection of aviation operations from cyber-enabled threats that may impact physical security.</span></li><li ><span >Coordinate with Information Security teams regarding aviation-critical systems.</span></li><li ><span >Assess cyber-physical vulnerabilities affecting operational facilities and infrastructure.</span></li><li ><span >Support implementation of aviation security requirements relating to cyber resilience.</span></li></ul><p ><strong>Contractor & Supplier Security Management</strong></p><ul ><li ><span >Oversee security performance of contracted security providers.</span></li><li ><span >Conduct supplier security assessments and audits.</span></li><li ><span >Ensure security requirements are incorporated into procurement and contract management processes.</span></li><li ><span >Monitor service provider performance against security standards and contractual obligations.</span></li><li ><span >Ensure corrective actions are implemented where required.</span></li></ul><p ><strong>Leadership</strong></p><ul ><li ><span >Lead and develop the Aviation Security function across the region.</span></li><li ><span >Provide strategic direction for aviation security governance and compliance.</span></li><li ><span >Establish security objectives, plans, budgets and performance measures.</span></li><li ><span >Lead security personnel, service providers and specialist contractors.</span></li><li ><span >Drive continuous improvement and operational excellence.</span></li><li ><span >Promote a positive security culture across all business functions.</span></li><li ><span >Champion a culture of fitness-for-duty, personal accountability and operational excellence across all operational, engineering, maintenance, contractor and support functions.</span></li><li ><span >Act as executive security advisor on aviation infrastructure and development projects.</span></li><li ><span >Ensure security requirements are integrated into future facility expansion and capital investment programmes.</span></li><li ><span >Maintain effective relationships with senior stakeholders, regulators and security authorities.</span></li></ul><p ><strong>Key Performance Indicators</strong></p><ul ><li ><span >Zero significant aviation security regulatory findings.</span></li><li ><span >Successful completion of all Civil Aviation Authority inspections and audits.</span></li><li ><span >100% completion of planned aviation security audits.</span></li><li ><span >Closure of audit findings within agreed timescales.</span></li><li ><span >Security training compliance above 98%.</span></li><li ><span >Successful maintenance of ACC3 and security programme approvals.</span></li><li ><span >Completion of security risk assessments to plan.</span></li><li ><span >Reduction of recurring security findings and security-related incidents.</span></li><li ><span >Effective implementation of construction and infrastructure security programmes.</span></li><li ><span >Successful commissioning and protection of maintenance hangar facilities.</span></li><li ><span >Positive performance during emergency exercises and security incidents.</span></li><li ><span >100% compliance with approved Drug & Alcohol testing programme requirements.</span></li><li ><span >Successful completion of Drug & Alcohol programme audits and regulatory reviews.</span></li><li ><span >Timely completion of post-incident, return-to-duty and reasonable-cause testing requirements.</span></li><li ><span >Full contractor compliance with fitness-for-duty and substance misuse prevention requirements.</span></li><li ><span >Effective closure of all Drug & Alcohol programme findings and corrective actions.</span></li></ul><p ><span ></span></p><p ><strong><span ><br></span></strong></p><p ><strong><span >Your Profile:</span></strong><span ></span></p><p ><strong><span >Essential</span></strong></p><ul ><li><span >Minimum 10 years aviation security experience.</span></li><li><span >Minimum 5 years management experience within airline, airport, cargo, military aviation or aviation support environments.</span></li><li><span >Extensive knowledge of:</span></li><li><span >ICAO Annex 17</span></li><li><span >ICAO Aviation Security Manual (Doc 8973)</span></li><li><span >IOSA Security Standards</span></li><li><span >ACC3 Requirements</span></li><li><span >National Civil Aviation Security Programmes</span></li><li><span >Air Cargo Security Regulations</span></li><li><span >Security Risk Management Principles</span></li><li><span >Experience managing aviation security audits, inspections and regulatory oversight programmes.</span></li><li><span >Experience conducting investigations and aviation security risk assessments.</span></li><li><span >Experience managing or overseeing Drug & Alcohol programmes within aviation, transportation, logistics, engineering or other safety-critical industries.</span></li><li><span >Knowledge of fitness-for-duty principles, substance misuse prevention programmes and associated governance requirements.</span></li><li><span >Experience conducting investigations relating to employee conduct, security breaches or fitness-for-duty concerns.</span></li><li><span >Strong leadership, stakeholder management and communication skills.</span></li><li><span >Experience managing security contracts, service providers and outsourced security operations.</span></li></ul><div><span ><br></span></div><p ><strong><span >Preferred</span></strong></p><ul ><li><span >ICAO Professional Manager Aviation Security (PM AvSec).</span></li><li><span >IATA Aviation Security Management Qualification.</span></li><li><span >Certified Protection Professional (CPP).</span></li><li><span >Physical Security Professional (PSP).</span></li><li><span >Security Risk Management Qualification.</span></li><li><span >Project Management Qualification (PMP, PRINCE2 or equivalent).</span></li><li><span >Experience supporting aviation infrastructure development projects.</span></li><li><span >Experience with maintenance hangars, MRO facilities or airport infrastructure programmes.</span></li><li><span >Knowledge of Crime Prevention Through Environmental Design (CPTED).</span></li><li><span >Experience implementing enterprise security technology systems within aviation environments.</span></li></ul><p ><span ></span></p><p class="MsoListParagraph" ><span ></span></p><p ><strong><span ><br></span></strong></p><p ><strong><span >Our Offer:</span></strong></p><p ></p><ul><li><span >Strong career support in an international environment.</span></li><li><span >Great culture and colleagues.</span></li><li><span >Multifarious benefit programm.</span></li></ul><p class="MsoNoSpacing" ><span ></span></p><p ><span >Do you see a personal challenge in these versatile and responsible tasks? Then apply now!</span></p><p ><span > </span></p><p ><strong><span >We look forward to receiving your application!</span></strong></p><br class="Apple-interchange-newline"></font></div><br><br>
<div ><p ><strong><span >YOU TACKLE FOR QUALITY AND GREAT SERVICE. THIS WILL IMPROVE THE LIFE OF OUR CUSTOMERS.</span></strong><span ></span></p><p ><span >Would you like to become part of the world's most international company in the world?</span><span ></span></p><p ><span >A company that pioneered cross-border express delivery in 1969 and is now active in more than 220 countries and territories worldwide. Do you want to be part of a company that connects people worldwide? And the more people we connect, the better life will be on our planet.</span><span ><br> <span ><br> Join our team and discover how an international network that's focused on service, quality and sustainability, is able to connect people and improve lives through the power of global trade. And not just for our customers, but for every member of our team too. To learn more about our culture, motivated people and our purpose, please visit www.dpdhl.jobs/express <br> </span></span></p><p ><span >Do you want to make a difference? Then come to our "Insanely Customer Centric" Team and become a Certified International Specialist!</span><span ></span></p><p ><strong><span ></span></strong></p><p ><strong><span >ROLE PURPOSE: </span></strong><span ></span></p><p ><span >Drive operational performance reporting and analytics across the MEA Air Network, ensuring accurate measurement, monitoring, and continuous improvement of network performance against agreed KPIs. The role is responsible for delivering insightful reports and dashboards, conducting in-depth operational and business analysis, and transforming data into actionable recommendations that enhance efficiency, reduce costs, and support strategic decision-making. Working closely with aviation and operational stakeholders, the Operations Reporting Manager ensures data integrity, identifies performance trends, develops creative analytical solutions, and leads reporting process improvements to support business objectives and maintain the highest operational standards.</span></p><p ><span ></span></p><p ><strong><span >YOUR TASKS:</span></strong></p><p ><strong><span >Process: </span></strong></p><p ><strong><span ></span></strong></p><p ><u><span >Business Partnering & Requirements Management</span></u></p><p ><strong><span ></span></strong></p><ul><li><span >Gather, analyze, and document business requirements from Aviation stakeholders. </span></li><li><span >Translate business requirements into reporting, automation, and analytics solutions. </span></li><li><span >Facilitate workshops and stakeholder discussions to define KPIs and operational improvement opportunities.</span></li></ul><p ><span ></span></p><p ><u><span >Process Improvement Responsibilities</span></u></p><p ><strong><span ></span></strong></p><ul><li><span >Lead process improvement initiatives using operational analytics and digital technologies. </span></li><li><span >Conduct process assessments and identify efficiency opportunities. </span></li><li><span >Measure and report benefits realization from implemented improvements.</span></li></ul><p ><span ></span></p><p ><u><span ></span></u></p><p ><u><span >Other Responsibilities: </span></u></p><ul><li><span >Support and evaluate operational process improvement initiatives.</span></li><li><span >Analyze operational data to identify efficiency opportunities and recommend improvement actions.</span></li><li><span >Participate in process design, redesign, and continuous improvement activities.</span></li><li><span >Monitor and report benefits realized from operational improvement projects.</span></li><li><span >Support Aviation performance improvement initiatives through analytical assessment and reporting.</span></li><li><span >Extraction of operations performance data from the BAR Data Warehouse (BDW) using COGNOS and Operations Performance Management System (OPMS) system for all network air movements operating within and transiting through the MEA Region.</span></li><li><span >Lead Business Intelligence, Advanced Analytics, Artificial Intelligence (AI), and Machine Learning (ML) initiatives across Aviation and Network Operations.</span></li><li><span >Develop predictive and prescriptive analytics solutions to improve operational performance, network efficiency, resource utilization, and decision-making. (e.g. Network performance forecasting, Capacity planning, Delay prediction, Resource optimization, Operational risk management)</span></li><li><span >Develop enterprise-level dashboards, scorecards, and KPI frameworks.</span></li><li><span >Lead data governance, data quality, and data standardization initiatives.</span></li><li><span >Design and implement API-based data integration solutions to automate data exchange between operational systems, reporting platforms, and enterprise applications.</span></li><li><span >Drive digital transformation through the effective use of Microsoft technologies, cloud analytics platforms, and enterprise data solutions.</span></li><li><span >Drive automation initiatives using Power Automate, Power Apps, Copilot, and related Microsoft technologies.</span></li><li><span >Data Engineering & Integration</span></li><li><span >Design and manage API-based integrations between operational, finance, and reporting systems.</span></li><li><span >Microsoft Ecosystem Leadership</span></li><li><span >Detailed analysis on various Aviation performance reports (e.g. airline performance, safety, incidents) </span></li><li><span >Developed reporting templates for stations and departments self-reporting.</span></li><li><span >To highlight data irregularities to the Data Quality team for investigation and corrective action.</span></li><li><span >Distribution of period end operations performance reports, maintaining agreed time deadlines at all times.</span></li><li><span >To run ad hoc performance investigations, delivering findings in agreed formats to allow further in-depth analysis to be completed.</span></li><li><span >To be proactive in highlighting deteriorating performance trends associated to Aviation MEA KPI’s through continuous real time monitoring.</span></li><li><span >Administration of back-up analogue operations performance information for reference purposes.</span></li><li><span >The Senior Operations Performance Analyst is to deputize for the Operations Performance Manager during leave of absence. </span></li></ul><p ><strong><span >People – Management:</span></strong></p><ul><li><span >Individual contributor role with no direct line management responsibility.</span></li><li><span >May provide functional guidance and subject matter expertise to stakeholders and project teams</span></li><li><span >Excellent communication skills need to be able to liaise with operational people within MEA Aviation and MENA Network Operations.</span></li><li><span >Effective negotiation skills are needed to ensure tasks are completed in MEA Aviation’s best interest.</span></li></ul><p ><strong><span >Customer:</span></strong><strong><em><span ></span></em></strong></p><p ><span ><span>·<span Times New Roman";"> </span></span></span><span dir="LTR"></span><span >All departments and members within MEA Aviation.</span></p><p ><span ><span>·<span Times New Roman";"> </span></span></span><span dir="LTR"></span><span >Aviation Finance Team.</span></p><p ><span ><span>·<span Times New Roman";"> </span></span></span><span dir="LTR"></span><span >MENA & SSA Network Operations Control.</span></p><p ><span ><span>·<span Times New Roman";"> </span></span></span><span dir="LTR"></span><span >Network Global Business Process Area.</span></p><p ><span ><span>·<span Times New Roman";"> </span></span></span><span dir="LTR"></span><span >Global Network Management.</span></p><p ><span ><span>·<span Times New Roman";"> </span></span></span><span dir="LTR"></span><span >Build effective relationships with internal and external stakeholders.</span></p><p ><span ><span>·<span Times New Roman";"> </span></span></span><span dir="LTR"></span><span >Support operational teams through timely analysis and reporting.</span></p><p ><span ><span>·<span Times New Roman";"> </span></span></span><span dir="LTR"></span><span >3rd party Airlines, Ground Handlers and authorities</span></p><p ><span ></span></p><p ><span > <strong><span >YOUR PROFILE:</span></strong><span > </span></span></p><ul><li><span >Minimum 5+ years' experience in Business Intelligence, Data Analytics, Performance Reporting, or Data Science roles.</span></li><li><span >Educated to degree level is relevant subject.</span></li><li><span >Strong aviation operations and network performance management experience.</span></li><li><span >Proven expertise in Power BI, Cognos Analytics, Teradata, Snowflake, SQL, and cloud-based data platforms.</span></li><li><span >Experience developing API integrations and enterprise reporting solutions.</span></li><li><span >Practical experience with Microsoft Azure, Power Platform, and modern analytics ecosystems.</span></li><li><span >Experience managing enterprise-scale reporting and data governance frameworks.</span></li><li><span >Strong oral and written communication skills.</span></li><li><span >Good team management and influencing skills.</span></li><li><span >Attention to detail.</span></li><li><span >Good presentation skills.</span></li><li><span >Sound knowledge of network operations / activities. </span></li></ul><p ><strong><span ></span></strong></p><p ><strong><span >OUR OFFER:</span></strong><span ></span></p><ul><li>Strong career support in an international environment..</li><li>Great Culture and Colleagues.<span ></span></li><li>Multifarious benefit programm.<span ></span></li></ul><p ><span ></span></p><p ><span >Do you see a personal challenge in these versatile and responsible tasks? Then apply now!</span><span ></span></p><p ><strong><span >We look forward to receiving your application!</span></strong><span ></span></p></div>
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<span>Role Summary We are looking for an experienced Technical Manager – Pre-Tender to lead the technical aspects of tender preparation and support the tendering team in developing practical, compliant, and cost-effective construction methodologies.<br> The ideal candidate will have extensive experience in civil construction, infrastructure, and/or building projects, with strong knowledge of tender requirements, technical documentation, construction methodologies, and local authority regulations.<br> Key Responsibilities Review and analyze tender documents, specifications, drawings, and client requirements.<br> Develop technical submissions, method statements, and supporting documentation for tender proposals.<br> Prepare execution plans, construction sequences, logistics plans, traffic management plans, and other technical documents as required.<br> Identify technical risks, constraints, opportunities, and potential solutions during the tender stage.<br> Provide technical recommendations based on techno-commercial evaluations and previous project experience.<br> Support the tendering team in developing practical, efficient, and cost-effective construction methodologies.<br> Review proposed construction methods and ensure their technical feasibility and compliance with project requirements.<br> Demonstrate sound knowledge of temporary works requirements and construction methodologies.<br> Ensure tender submissions comply with applicable local authority regulations, industry standards, specifications, and client requirements.<br> Coordinate with commercial, estimating, planning, and other technical teams to ensure a comprehensive tender submission.<br> Provide technical input during tender clarifications and discussions with clients and consultants, when required.<br> Maintain and utilize previous project experience, technical knowledge, and lessons learned to strengthen future tender submissions.<br> Qualifications Experience & Skills Minimum 15 years of relevant experience in the construction industry.<br> Bachelor's degree in Civil Engineering or a related engineering discipline.<br> Experience in infrastructure, multi-storey buildings, commercial projects , or similar construction environments.<br> GCC experience of 10+ years is preferred.<br> Strong experience in pre-tender technical preparation and construction methodology development.<br> CRPEP registration is preferred.<br> Strong knowledge of local authority standards, regulations, and approval requirements.<br> Good understanding of construction methods, sequencing, logistics, and temporary works.<br> Strong technical report-writing and documentation skills.<br> Excellent communication, coordination, and interpersonal skills.<br> Ability to work effectively under tight tender deadlines.<br> Strong analytical and problem-solving skills.<br> Proficiency in Microsoft Office Suite and Adobe Acrobat .<br> AutoCAD knowledge is preferred.<br></span> </div>
<h2 class="h5">Job description</h2>
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<p>Quick starters preferred -A new opportunity has arisen for a seasoned Sales & Marketing Manager to join this modern 5* boutique hotel in Bahrain. We are seeking a commercially astute hospitality professional with a strong track record in driving revenue, developing key accounts and delivering impactful sales and marketing strategies across a competitive market.</p><br><p><strong>Key Responsibilities:</strong></p><br><ul>
<li>Commercial Planning & Performance</li><li>Sales & Business Development</li><li>Marketing, PR & Partnerships</li><li>Internal Coordination & Service</li><li>Stakeholder Engagement</li></ul>
<p><strong>Requirements:</strong></p><br><ul>
<li>Gulf location experience</li><li>Arabic speaker</li><li>Quick starters preferred</li><li>Minimum five years of relevant hotel sales and marketing experience, including at least two years in a managerial position.</li><li>A proven record of generating new business, developing productive accounts and achieving measurable revenue results and not only maintaining an inherited client portfolio.</li><li>Experience in luxury, lifestyle or boutique hotels is preferred.</li><li>Practical experience coordinating marketing campaigns, promotional activity and external agencies.</li><li>Strong commercial judgement, negotiation, presentation, relationship-management and written communication skills.</li></ul>
<p><strong>Salary Package: Market related</strong></p><br> </div>
<h2 class="h5">Job description</h2>
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Leads the strategy, installation, deployment, security, and ongoing management of all technology infrastructure for the luxury property during its pre-opening phase and into full operations. The role acts as the primary technical authority ensuring all hotel infrastructure meets Kempinski brand standards, local data regulations, and municipal compliance.<br><br><strong>Pre-Opening Technology Deployment & Handover</strong><br><ul><li>Oversee the complete lifecycle of IT setup, including hardware installation, software configuration, system integration, and rigorous testing prior to launch.</li><li>Deploy core hospitality systems: <strong>Opera PMS</strong>, <strong>Simphony POS</strong>, Revenue Management Systems (RMS), Electronic Keycard Access, Guest Wi-Fi (HSIA), PABX/Telephony, and IPTV systems.</li><li>Work closely with MEP contractors, network consultants, and site developers during cable laying, server room setup, network rack installation, and commissioning.</li></ul><strong>Infrastructure, Uptime & Operations</strong><br><ul><li>Design and implement local high-availability network architectures (Cisco networking, Microsoft Server environments, VLANs, and firewall configurations).</li><li>Establish preventive maintenance and 24/7 technical support operations to ensure continuous system uptime across guest and Back-of-House (BOH) zones.</li></ul><strong>Data Security, Compliance & Disaster Recovery</strong><br><ul><li>Implement end-to-end cybersecurity protocols, role-based access controls, data backup frameworks, and business continuity/disaster recovery plans.</li><li>Ensure strict adherence to Kempinski corporate IT standards, PCI-DSS payment security compliance, and Bahrain local data protection regulations.</li></ul><strong>Vendor, Procurement & Budget Management</strong><br><ul><li>Administer vendor SLAs, software licensing, system warranties, and maintenance contracts.</li><li>Manage departmental Operating Expenses (OpEx) and pre-opening Capital Expenditure (CapEx) budgets for all hardware and tech acquisitions.</li></ul> <strong>User Support, Training & Team Leadership</strong><br><ul><li>Recruit, onboard, and train the IT support team.</li><li>Establish helpdesk workflows and deliver hotel-wide staff training on PMS/POS usage, core operational software, and cybersecurity awareness.</li></ul> </div>
<h2 class="h5">Job description</h2>
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About the Role <br> <p><span>The IT Operations Manager is responsible for leading and governing end-to-end IT operations across Zain Bahrain, covering infrastructure, enterprise applications, digital services, public and private cloud platforms, service desk, and operational support functions.</span></p><br><p><span>The role ensures availability, reliability, security, supportability, maintainability, lifecycle governance, and continuous improvement of all technology services supporting internal business operations and customer-facing platforms.</span></p><br><p><span>The position is accountable for IT Service Management, Enterprise Application Maintenance and Operations, Infrastructure Operations, Hybrid Multi-Cloud Operations, DevOps and Platform Operations, Database Administration, Disaster Recovery, Business Continuity, Operational Governance, Vendor Management, and Technology Lifecycle Management.</span></p><br><p><span>The role drives operational excellence through automation, proactive monitoring, service performance management, change and release governance, security and compliance adherence, cost optimization, and alignment with Zain Bahrain technology and digital transformation objectives.</span></p><br> <br> <br><br> Responsibilities <br> <p><b><span>Technology Operations Leadership & Service Management</span></b></p><br><ul><li><p><span>Lead end-to-end Technology Operations across infrastructure, applications, cloud, digital platforms, databases, service desk, and end-user support.</span></p><br></li><li><p><span>Own KPIs, SLAs/OLAs, availability, incident/problem/change/release management, service reviews, reporting, and continuous improvement.</span></p><br></li><li><p><span>Maintain service catalogue, documentation, ownership/escalation models, knowledge base, and coordinate priorities across Technology, Cybersecurity, Digital, business, and vendors.</span></p><br></li></ul><p><b><span>Enterprise Applications & Digital Platforms</span></b></p><br><ul><li><p><span>Own availability, performance, support, and lifecycle governance of enterprise and customer-facing applications.</span></p><br></li><li><p><span>Oversee patches, upgrades, releases, enhancements, vendor support, monitoring, SLAs/OLAs, production readiness, rollback, and business validation.</span></p><br></li><li><p><span>Ensure stable infrastructure operations supporting enterprise applications, digital platforms, customer-facing services, integrations, and supporting business systems.</span></p><br></li><li><p><span>Ensure backup, data recovery, data protection, access governance, audit evidence, continuity, capacity, performance, modernization, and customer-impact monitoring.</span></p><br></li></ul><p><b><span>Hybrid Multi-Cloud & Public Cloud Operations</span></b></p><br><ul><li><p><span>Manage on-premises, private, hybrid, and public cloud operations (i.e.: Azure, AWS, OCI, and other approved platforms).</span></p><br></li><li><p><span>Govern workload placement, landing zones, connectivity, identity/access, monitoring, backup, resilience, support models, shared responsibility, and cloud readiness.</span></p><br></li><li><p><span>Implement FinOps covering cost visibility, allocation, forecasting, optimization, anomalies, and accountability.</span></p><br></li></ul><p><b><span>Infrastructure, Platforms & End-User Operations</span></b></p><br><ul><li><p><span>Oversee Service Desk, IT Support, endpoints, hardware, user lifecycle, and ticket fulfilment.</span></p><br></li><li><p><span>Manage Windows, Linux, Solaris, Microsoft 365, Entra ID, Active Directory, collaboration, messaging, identity, licensing, virtualization, and private cloud platforms including VMware, Huawei FusionCompute, and Oracle VM.</span></p><br></li><li><p><span>Oversee servers, storage, backup, archiving, DR, ransomware protection, business continuity, and database operations including patching, tuning, HA, recovery, upgrades, and licensing.</span></p><br></li><li><p><span>Ensure availability, resilience, monitoring, integrations, and vendor support for contact centre platforms.</span></p><br></li></ul><p><b><span>DevOps, Kubernetes, Automation & Observability</span></b></p><br><ul><li><p><span>Lead DevOps, Kubernetes, automation, and observability operations, including Rancher, cluster upgrades, governance, patching, hardening, and Linux administration.</span></p><br></li><li><p><span>Oversee CI/CD and GitOps tools including Helm, ArgoCD, GitLab, and Ansible; govern Prometheus, Grafana, ELK/EFK, Dynatrace, or equivalent monitoring and logging.</span></p><br></li><li><p><span>Drive automation across deployments, reporting, compliance, monitoring, and recovery.</span></p><br></li></ul><p><b><span>Governance, Risk, Audit, Compliance & Security Alignment</span></b></p><br><ul><li><p><span>Develop and enforce Technology Operations policies, standards, procedures, controls, and governance frameworks.</span></p><br></li><li><p><span>Maintain audit readiness through risk registers, remediation plans, lifecycle governance, access evidence, compliance tracking, audits, regulatory reviews, and security assessments.</span></p><br></li><li><p><span>Partner with Cybersecurity on vulnerability remediation and operational controls across infrastructure, applications, cloud, DevOps, and digital services; ensure key operational activities are approved, traceable, and auditable.</span></p><br></li></ul><p><b><span>Budget, Vendor, Asset & Lifecycle Management</span></b></p><br><ul><li><p><span>Own CAPEX/OPEX planning across applications, infrastructure, cloud, licenses, support contracts, end-user services, storage, tooling, and professional services.</span></p><br></li><li><p><span>Manage vendors, managed services, contracts, renewals, escalations, service reviews, licensing, and commercial optimization.</span></p><br></li><li><p><span>Forecast capacity, lifecycle refreshes, upgrades, renewals, platform expansion, and resources while driving cost optimization.</span></p><br></li></ul><p><b><span>Internet Protocol (IP) Operations</span></b></p><br><ul><li><p><span>From an infrastructure readiness point of view, oversee enterprise IP networks, services, and operational support to ensure availability, performance, capacity, and resilience.</span></p><br></li><li><p><span>Ensure integration across enterprise networks, applications, cloud, data centers, communication, and supporting technology platforms.</span></p><br></li><li><p><span>Monitor enterprise IP service performance and coordinate incident, problem, change, and vendor management.</span></p><br></li><li><p><span>Ensure appropriate security, access controls, backup, DR, documentation, and operational standards are maintained.</span></p><br></li></ul><p><span>Perform any other tasks as requested.</span></p><br> <br> <br><br> Required qualifications & Experience <br> <p>Qualifications:</p><br><p><span>Bachelor degree in Computer Science, Information Technology, Computer Engineering, Telecommunications, or related field. Master degree or professional management qualification is preferred.</span></p><br><p><span>ITIL Foundation or higher is preferred. Certifications in Microsoft Azure, AWS, Google Cloud, Oracle Cloud, VMware, Kubernetes, database administration, cybersecurity, project management, FinOps, or service management are advantageous.</span></p><br><p><span>Experience:</span></p><br><p>8+ years of progressive IT operations, infrastructure, application operations, cloud operations, or service management experience, including experience managing vendors, service performance, lifecycle governance, audits, budgets, and cross-functional operational delivery. Telecom, digital services, or regulated-industry experience is preferred.</p><br><p>Skills and Knowledge:</p><br><p>Strong knowledge of ITSM, enterprise application operations, application maintenance, service desk, systems administration, Microsoft cloud and identity, databases, virtualization, storage, backup, disaster recovery, contact center systems, API/middleware, DevOps, Kubernetes, public cloud, hybrid cloud, monitoring, automation, and operational security controls.</p><br><p>•Technology Operations Management</p><br><p>•Cloud and Hybrid Multi-Cloud Operations</p><br><p>•IT Service Management</p><br><p>•Incident, Problem, Change and Release Management</p><br><p>•Service Desk and End-User Support</p><br><p>•Infrastructure and Platform Lifecycle Management</p><br><p>•Database and Integration Operations</p><br><p>•Backup, Disaster Recovery and Business Continuity</p><br><p>•DevOps, Kubernetes and Automation</p><br><p>•Enterprise Application Maintenance and Operations</p><br><p>•Governance, Risk, Compliance and Audit Readiness</p><br><p>•Vendor, Contract, Budget and Cost Optimization</p><br><p>•Business Technical Awareness and Stakeholder Management</p><br> <br> <br><br> Equal Employment Opportunity Statement <br> <p>We are an equal opportunity employer and welcome applications from individuals of all backgrounds, including persons with disabilities and those who may require reasonable accommodations to perform their duties. We are committed to maintaining an inclusive workplace and to ensuring that all employees are supported to succeed.</p><br> <br> <br> </div>
<h2 class="h5">Job description</h2>
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<p><b>Senior Manager/Director, IFRS Advisory Specialist</b></p><br> <p>Our Assurance service line is one of the most trusted, respected and influential organizations in the industry. As part of our Financial Accounting Advisory Services team, you will provide cutting edge IFRS advisory services to clients by using your deep technical accounting skills and experience to give companies, investors and regulators confidence in IFRS accounting policies, transaction accounting and the resulting financial statements, based on transaction-specific underlying contractual fact patterns and commercial terms. You will specifically provide clients with IFRS advice on pre transaction structuring in order to achieve appropriate accounting outcomes. </p><br> <p>You will experience ongoing professional development through diverse experiences, world-class learning and individually tailored coaching. That’s how we develop outstanding leaders who team to deliver on our promises to all of our stakeholders, and in so doing, play a critical role in building a better working world for our people, for our clients and for our communities. Sound interesting? Well, this is just the beginning. Because whenever you join, however long you stay, the exceptional EY experience lasts a lifetime. </p><br> <p><b>The opportunity </b></p><br> <p>Join our Financial Accounting Advisory Services business within Assurance and you will provide technical consultation to our clients within MENA to specifically focus on the highly technical IFRS accounting challenges that our clients face. You will primarily focus on pre-transaction accounting advice, while contractual and commercial terms are being finalized. </p><br> <p><b>Your key responsibilities </b></p><br> <p>Working with our most prestigious clients on their complex, high profile projects, you will lead a team of highly skilled IFRS technical accounting advisory specialists to assist our clients in structuring their upcoming transactions. You will have access to subject matter experts working at EY globally and form working relationships with our most accomplished accounting structuring professionals, to ensure that we always provide consistent and high-quality advice to our clients. </p><br> <p>You and your team will be a focal point for our clients, providing cutting-edge and critical IFRS accounting advice on pre-transaction structuring. You will proactively contribute to and work alongside all professional advisors and our clients’ in-house transaction experts, seeking to shape the most appropriate transaction structure. </p><br> <p>The team you lead will look to you for coaching and development in their own journey of providing IFRS technical accounting advice and developing world-class client handling skills; you will be responsible for training the next generation of such talent. </p><br> <p><b>Skills and attributes for success</b></p><br> <p>Proactive, accountable and results-driven people will flourish in this environment. Dealing with competing priorities, understanding how to manage resources and communicating eAectivelyare key skills. This will have a huge impact on those around you and enable you and your team to deliver high quality accounting advice to our clients. </p><br> <p><b>To qualify for the role, you must have </b></p><br> <ul><li>At least 8 years of IFRS accounting advisory experience (including at least three years as Senior Manager) at a big 4 public accounting firm </li><li>A current or previous technical IFRS desk role, for at least one year, or a similar demonstration of the strongest IFRS technical knowledge amongst your peers </li><li>CA/CPA/ACCA certification</li><li>A strong desire to broaden and deepen your technical skills </li><li>Strong verbal communication, presentation and writing skills </li><li>Ability and comfort in researching accounting and analysing emerging issues relating to accounting standards and industry practices </li><li>Excellent managerial and organizational skills </li><li>A dedication to teamwork and leadership </li><li>Integrity within a professional environment </li></ul> <p><b>What we look for </b></p><br> <p>We are interested in people who have the confidence to work with lawyers, commercial teams and transaction execution specialists to shape a pre-transaction framework, within IFRS accounting boundaries. You will be business savvy with a passion for innovation as well as the motivation to create your own EY journey. </p><br> <p><b>What we offer</b></p><br> <p>We offer a competitive compensation package where you’ll be rewarded based on performance and recognized for the value you bring to our business. Plus, we offer </p><br> <ul><li>Continuous learning: You’ll develop the mindset and skills to navigate whatever comes next. </li><li>Success as defined by you: We’ll provide the tools and flexibility, so you can make a meaningful impact, your way. </li><li>Transformative leadership: We’ll give you the insights, coaching and confidence to be the leader the world needs.</li><li>Diverse and inclusive culture: You’ll be embraced for who you are and empowered to use your voice to help others find theirs. </li></ul> <p>If you can demonstrate that you meet the criteria above, please contact us as soon as possible. </p><br> <p>The exceptional EY experience. It’s yours to build. </p><br> <p>EY | Building a better working world EY exists to build a better working world, helping to create long-term value for clients, people and society and build trust in the capital markets. </p><br> <p>Enabled by data and technology, diverse EY teams in over 150 countries provide trust through assurance and help clients grow, transform and operate. </p><br> <p>Working across assurance, consulting, law, strategy, tax and transactions, EY teams ask better questions to find new answers for the complex issues facing our world today.</p><br><p>For further information, and to apply, please visit our website via the “Apply” button below. </p><br><br> </div>
<p>The Senior Analyst role is responsible for managing and supporting the digital platform services and solutions thru an end-to-end project lifecycle, including requirement gathering, analysis, quality assurance, and testing, while collaborating with cross-functional teams and third parties to enhance the platforms' capabilities and support strategic business initiatives. This role combines strong project management capabilities with analytical skills to ensure the successful implementation and optimization of digital platforms.</p><p><strong>KEY ACCOUNTABILITIES</strong></p><p>1. Project Planning and Management: Lead project planning sessions, including defining scope, deliverables, timelines, and resource requirements. Develop and maintain detailed project plans and schedules, ensuring timely and within-budget delivery of digital platform initiatives. Manage the end-to-end delivery of digital platform initiatives, ensuring timely completion.</p><p>2. Platform Management and Support: Manage the deployment and operation of digital platforms, ensuring high availability and performance. Continuously monitor, troubleshoot, and optimize platform performance and functionality. Conduct thorough testing of applications and new features to ensure high-quality deliverables. Work closely with stakeholders to enhance platform features based on user feedback and business needs. Collaborate with cross-functional teams to ensure cohesive and innovative solutions that meet the requirements and business objectives. Manage relationships with third-party service providers and vendors to facilitate requirements and ensure effective integration and alignment with overall platform architecture.</p><p>3. Requirement Gathering and Analysis: Facilitate workshops and meetings to gather and document business and technical requirements. Analyze and prioritize requirements to ensure they align with strategic objectives. Work closely with stakeholders to ensure clarity and alignment on requirements and deliverables.</p><p>4. User Experience and Platform Enhancement: Collaborate with UX/UI designers and other stakeholders to develop and introduce new features that enhance user engagement and satisfaction. Perform benchmarking to drive continuous improvements in platform usability, performance, and feature set.</p><p>5. Maintenance and Upgrades: Oversee regular maintenance and updates for websites and applications to ensure they remain current and effective. Stay informed about emerging trends in digital platform management and apply relevant advancements to enhance platform capabilities.</p><p><strong>Desired Candidate Profile</strong></p><ul><li>Minimum Qualification with a Bachelors Degree in Computer Science, Information Technology or a related field.</li><li>Project Management certification (e.g., PMP, PRINCE2, Agile/Scrum Master) is a plus.</li><li>4+ years of experience in related field.</li></ul>
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