Fleet manager jobs

<p><h4>About Al-Futtaim Group</h4> <p>Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United Arab Emirates. Structured into five operating divisions; automotive, financial services, real estate, retail and healthcare; employing more than 35,000 employees across more than 20 countries in the Middle East, Asia and Africa, Al-Futtaim Group partners with over 200 of the world's most admired and innovative brands. Al-Futtaim Group’s entrepreneurship and relentless customer focus enables the organization to continue to grow and expand; responding to the changing needs of our customers within the societies in which we operate.</p> <p>By upholding our values of respect, excellence, collaboration and integrity; Al-Futtaim Group continues to enrich the lives and aspirations of our customers each and every day.</p> <h4>Overview of the role</h4> <p>The Beauty Advisor is responsible for advising customers on beauty products and assisting in sales through knowledgeable and engaging interactions. The role involves maintaining high standards of customer service, ensuring product knowledge, and driving sales by promoting featured products and services. The Beauty Advisor also plays a role in merchandising, maintaining stock, and complying with operational procedures to enhance the store's effectiveness and profitability.</p> <h4>What you will do</h4> <strong>Sales and customer engagement</strong><br> <li>Recommend appropriate products and provide information highlighting the features, advantages, and benefits to customers.</li> <li>Assist customers in locating, selecting, and purchasing desired products based on their preferences.</li> <li>Utilize selling techniques such as suggestive selling, upselling, and cross-selling to increase Average Transaction Value (ATV).</li> <li>Attend to all customer queries and needs, ensuring satisfaction and resolving complaints within set standards.</li> <br><strong>Stock and merchandise management</strong><br> <li>Monitor availability of GOBE products and update reports on product shelf life.</li> <li>Ensure proper safekeeping of all store merchandise to prevent shoplifting, damages, and pilferages.</li> <li>Timely display all products following set planograms and guidelines.</li> <li>Replenish products on display as needed with complete shelf tag price and price tags.</li> <br><strong>Operational compliance and standards</strong><br> <li>Maintain cleanliness and orderliness of the assigned area.</li> <li>Comply with all set customer service standards, including Smile and Greet and Offers Basket.</li> <li>Prepare and set up store promotions using marketing collaterals effectively.</li> <li>Monitor and update price changes and shelf/price tags as needed.</li> <li>Strictly comply with company policies, including attendance, punctuality, and grooming standards.</li> <br><strong>Personal development and team collaboration</strong><br> <li>Accomplish MFP and PDP on time.</li> <li>Participate in and implement agreed Employee Engagement Survey action plans.</li> <li>Develop leadership and problem-solving skills.</li> <li>Proactively contribute with a good team spirit and take initiatives.</li> <h4>Required skills to be successful</h4> <li>Customer service excellence and empathy with strong relationship skills.</li> <li>Proficiency in retail operations and stock management.</li> <li>Leadership and problem-solving capabilities.</li> <li>Integrity, trustworthiness, and the ability to deal with ambiguity.</li> <h4>What qualifies you for the role</h4> <li>High school diploma or equivalent; degree not essential.</li> <li>Minimum 2 to 4 years of retail experience with a focus on the beauty or fashion sector.</li> <li>In-depth knowledge of fashion/beauty industry and trends.</li> <li>Skills in retail operations, including stock management, visual merchandising, systems, and cash handling.</li> <li>Excellent customer service, empathy, and results orientation.</li> <h4>About Al-Futtaim Retail</h4> <p>Al-Futtaim Retail has established itself as one of the leaders in retail across the Middle East, Africa & Asia over the past 30 years. We have developed partnerships with some of the biggest and most respected brands in the world including IKEA, ACE and Toys R Us in the Middle East and the Inditex Group of Brands (Zara, Mango, Bershka and P&B) across Asia. We are also one of the largest global partners of Marks and Spencer’s in both regions with over 75 stores offering both fashion & food options.</p> <p>Most recently we have been responsible for bringing brands to the Middle East for the first time with the exciting launches of Watsons and B&Q and we aim to continue to be agile and adaptive to our markets with new launches and further development. For this to be possible we aim to recruit the best talent from all backgrounds who will continue to challenge and develop our diverse workforce which includes over 100 nationalities across 12 countries. Join us today and make a difference…</p></p><p></p>

<p><h4>Job overview</h4> <p>The automation process lead owns the strategic automation agenda within health operations, driving scalable process transformation, governance control, and measurable value creation through digital enablement and AI integration.</p> <h4>What you do</h4> <ul> <li>Automation rate (STP %)</li> <li>Manual touch reduction</li> <li>Turnaround time (TAT) improvement</li> <li>Cost per transaction optimization</li> <li>Compliance & quality adherence</li> <li>Lead end to end automation strategy across health operations</li> <li>Drive process optimization, efficiency, and compliance</li> <li>Enhance automation rate, reduce manual touchpoints, and improve KPIs</li> <li>Act as the bridge between operations, IT, and digital teams</li> <li>Provide clear feedback on queries from operation</li> <li>Provide clients an understanding of any declined medical claims</li> <li>Coordinate workflow and meet deadlines</li> <li>Decision making responsibility</li> <li>Provide gap analysis and mapping qualification</li> <li>Assist new juniors with training and provide feedback</li> <li>Maintain updated guidelines for the workflow</li> <li>Define automation roadmap aligned with business KPIs</li> <li>Identify high impact automation opportunities across claims & approvals</li> <li>Establish automation governance and control framework</li> <li>Ensure regulatory compliance (DHA, DOH, CBUAE where applicable)</li> <li>Lead process re-engineering prior to automation deployment</li> <li>Collaborate with IT on rules engine & AI-based adjudication</li> <li>Oversee UAT, validation, and accuracy monitoring</li> <li>Drive continuous improvement initiatives</li> </ul> <p><strong>AI readiness:</strong> Work effectively in an environment shaped by artificial intelligence (AI), machine learning, data, analytics and cloud-based tools, using insights responsibly with our standards of data governance, security and ethical use.</p> <h4>What you bring</h4> <ul> <li>5-8+ years in health insurance / TPA operations</li> <li>Experience with automation tools, RPA, rules engines</li> <li>Strong analytical & dashboarding capabilities (Excel / Power BI)</li> <li>Coding certificate</li> <li>Fluency in Power BI, Altrex with experience in building dashboards</li> <li>5+ years medical practical experience (reputable insurance provider, broker or a TPA experience a plus)</li> <li>Fluency in MS Office (Excel, Word, Outlook, PowerPoint) and general internet navigation and research skills</li> <li>Advanced communication skills</li> </ul> <h4>How we hire</h4> <p>Agency statement: Allianz Partners does not accept unsolicited CVs or approaches from agencies. We only work with partners on our approved supplier list, under contract. Any unsolicited submission will not be considered.</p> <h4>What we offer</h4> <p>Allianz Partners is a world leader in B2B2C insurance and assistance, offering global solutions that span international health and life, travel insurance, automotive and assistance. Customer driven, our innovative experts are redefining insurance services by delivering future-ready, high-tech high-touch products and solutions that go beyond traditional insurance. Our products are embedded seamlessly into our partners’ businesses or sold directly to customers, and are available through four commercial brands: Allianz Assistance, Allianz Automotive, Allianz Travel and Allianz Care.</p> <p>At Allianz Partners, artificial intelligence (AI) is transforming service delivery and innovation. By leveraging business intelligence and data analytics, we enhance strategic decision-making and customer experiences. Our commitment to ethical AI ensures responsible deployment, maintaining data integrity and trust. Conversational AI improves communication, while emerging technologies and generative AI drive industry leadership and new opportunities. With robust information security management, we protect sensitive information, ensuring compliance and security. Embrace the future of AI with Allianz Partners, where possibilities become realities.</p> <p>Allianz Group is one of the most trusted insurance and asset management companies in the world. Caring for our employees, their ambitions, dreams and challenges, is what makes us a unique employer. Together we can build an environment where everyone feels empowered and has the confidence to explore, to grow and to shape a better future for our customers and the world around us.</p> <p>At Allianz, we stand for unity: we believe that a united world is a more prosperous world, and we are dedicated to consistently advocating for equal opportunities for all. And the foundation for this is our inclusive workplace, where people and performance both matter, and nurtures a culture grounded in integrity, fairness, inclusion and trust.</p> <p>We therefore welcome applications regardless of ethnicity or cultural background, age, gender, nationality, religion, social class, disability or sexual orientation, or any other characteristics protected under applicable local laws and regulations.</p> <p>Great to have you on board. Let's care for tomorrow.</p> <p><strong>Note:</strong> Having different strengths, experiences, perspectives and approaches is an integral part of Allianz’ company culture. One means to achieve this is a regular rotation of Allianz executive employees across functions, Allianz entities and geographies. Therefore, the company expects from its employees a general openness and a high motivation to regularly change positions and collect experiences across Allianz Group.</p></p><p></p>

<p><h4>Key responsibilities / What you do:</h4> <p>The main duty of a customer care unit officer is to respond to communication inquiries/complaints raised by members, providers, brokers, and payers as per the standard procedures. The incumbent is also responsible to ensure that all cases are responded to within predetermined time scales and are dealt with the highest standards of customer service. The CCU officer will also document details of all cases and actions taken, in order to make further follow-ups and corrective action as required. The CCU officer will correspond with care center management accordingly and comply to provide a customer-oriented service at all times.</p> <ul> <li>Closely coordinate with payers, providers, and members by providing quality actions and resolutions to their concerns and queries.</li> <li>Proactively handle complaints at the earliest.</li> <li>Follow communication/update expectations with clients, in accordance with company policies, scheme, or agreed time frames set.</li> <li>Answer inbound emails as well as assist customers who have specific inquiries.</li> <li>Build customer's interest in the services and products offered by the company.</li> <li>Provide personalized customer service of the highest level.</li> <li>Update the existing database with changes and the status of each existing/prospective customer/member.</li> <li>Document details of all conversations and actions taken.</li> <li>Correspond with care center management and keep an open channel of communication.</li> <li>Maintain records and close-loop each call by completing clerical duties which include faxing, filing paperwork, doing checks on credit references, as well as liaising with other departments.</li> <li>Analyze the various parts of a problem properly and develop logical solutions within the permitted scope of work.</li> <li>Efficiently adjudicate pre-approval claims that exceed the standard turnaround time (TAT) to ensure timely resolution.</li> <li>Issue guarantee of payment (GOP) documents as required to facilitate seamless service delivery.</li> </ul> <h4>AI readiness</h4> <p>Work effectively in an environment shaped by artificial intelligence (AI), machine learning, data analytics, and cloud-based tools, using insights responsibly with our standards of data governance, security, and ethical use.</p> <h4>Key requirements / What you bring:</h4> <ul> <li>Bachelor's degree; medical background (medical, paramedical).</li> <li>2+ years experience in a call centre/customer service environment; TPA hospitals or medical centers exposure is a plus.</li> <li>Physically fit to carry out duties.</li> <li>Legally permitted to work in the country of operations.</li> <li>Fluency in MS Office (Excel, Word, Outlook, PowerPoint) and general internet navigation and research skills.</li> <li>Excellent customer service and support skills.</li> <li>Excellent Arabic and English language skills.</li> </ul> <h4>How we hire</h4> <p>We do not accept unsolicited CVs or approaches from agencies. We only work with partners on our approved supplier list, under contract. Any unsolicited submission will not be considered.</p> <h4>About us</h4> <p>We are a world leader in B2B2C insurance and assistance, offering global solutions that span international health and life, travel insurance, automotive, and assistance. Customer driven, our innovative experts are redefining insurance services by delivering future-ready, high-tech high-touch products and solutions that go beyond traditional insurance.</p> <p>Our products are embedded seamlessly into our partners' businesses or sold directly to customers and are available through four commercial brands. Present in 75 countries, our 21,100 employees speak 70 languages, handle over 71 million cases each year, and are motivated to go the extra mile to offer peace of mind to our customers around the world.</p> <p>We believe in a strong inclusive culture that encourages people to speak their minds, get involved, and question the status quo. We are proud to be an equal opportunity employer and encourage you to bring your whole self to work, no matter where you are from, what you look like, who you love, or what you believe in.</p> <p>We therefore welcome applications regardless of race, ethnicity or cultural background, age, gender, nationality, religion, social class, disability, sexual orientation, or any other characteristics protected under applicable local laws and regulations.</p> <h4>AI and emerging technologies</h4> <p>AI is revolutionizing customer service and claims management through innovative solutions. These AI-driven tools enhance productivity by streamlining complex claims processes, reducing administrative burdens, and accelerating resolution times. Our AI-powered technology has made claims processing faster, offering quicker resolutions, all while ensuring human oversight for claims to maintain service integrity.</p> <p>By embracing AI and emerging technologies, we continue to lead the industry, meeting ever-changing customer needs with innovative solutions. Our commitment to ethical AI practices safeguards data integrity and trust, ensuring responsible deployment across all operations. This approach not only enhances customer experiences but also supports strategic initiatives like fraud detection and personalized product offerings, solidifying our position as a leader in the insurance sector.</p> <p>Great to have you on board. Let's care for tomorrow.</p></p><p></p>