Call Center Jobs in Bahrain

<p><strong>Abakus School is looking for active, creative, and imaginative teachers!</strong></p><p>If you are inspired by working with children, have a desire to grow in the field of child intellectual development, and are ready for professional growth and advancement – we look forward to hearing from you!</p><p><strong>Abakus School</strong> is an international school for developing intelligence and mathematical thinking in children from the age 5.&nbsp;</p><p>We have been operating since 2015 in educational centers and schools across 25 countries, as well as online worldwide.</p><p><strong>NeuroMathematics</strong> is a comprehensive system of intellectual development methods for children, applying a neuropsychological approach to develop both mathematical and creative thinking.&nbsp;</p><p>The educational platform and "Abakus Mathematics" methodology were developed by professional methodologists and specialists, featuring over 1,000 carefully selected developmental tasks and exercises.</p><p>Due to the growing number of students, we are expanding our team and looking for mental arithmetic teachers.</p><p>&nbsp;</p><p><strong>We expect from you:</strong></p><ul><li>Knowledge of English and Arabic (required);</li><li>A higher pedagogical education (ideally in Mathematics);</li><li>Readiness to work 18+ hours per week;</li><li>Conducting introductory trial lessons;</li><li>Informing parents about learning progress;</li><li>Teaching children aged 5 to 12 using the Abacus methodology.</li></ul><p>&nbsp;</p><p><strong>We want to see in our team:</strong></p><p>A positive, active person who loves what they do, possesses strong communication skills, speaks clearly and professionally, and can connect easily with both children and their parents.</p><p>The following will be an advantage:</p><ul><li>Experience teaching mental arithmetic;</li><li>Experience working online;</li><li>Willingness to work with children with special educational needs (SEN).</li></ul><p>&nbsp;</p><p><strong>Our advantages – your benefits:</strong></p><ul><li>Work in a stable company committed to providing the highest quality educational services worldwide;</li><li>Flexible schedule;</li><li>Individual lessons;</li><li>Ready-made presentations for conducting classes;</li><li>Progressive motivation system (salary rate increases every 3 months);</li><li>Opportunity to learn modern teaching methods and improve your professional level with certification;</li><li>Fully remote work;</li><li>Minimal paperwork;</li><li>Support from a curator/supervisor and experienced colleagues.</li></ul>

<p><strong>Job Title: Cashier and Receptionist</strong></p><p><strong>Job Summary:</strong></p><p>Responsible for welcoming customers and providing excellent service while processing payments and managing front desk operations.</p><p><strong>Key Responsibilities:</strong></p><ul><li>Greet and assist customers in a friendly manner.</li><li>Accurately and quickly handle payments.</li><li>Manage phone calls and inquiries.</li><li>Provide information about products and services.</li><li>Organize the reception area.</li></ul><p><strong>Qualifications:</strong></p><ul><li>Prior experience in cashier or receptionist roles.</li><li>Strong communication skills and ability to work under pressure.</li></ul><p><strong>Skills:</strong></p><ul><li>Excellent customer service.</li><li>Effective organization and time management.</li></ul>

<p>To assist in implementing and maintaining the required and internationally accepted standard of information security controls across the company's IT infrastructure. To conduct the security audits and risk assessment program, and review compliance with the information security policies and associated procedures. To handle the development, implementation, operation, maintenance, and support of information security policies, standards, guidelines, and procedures that enhance the level of security over the business's information assets, and reduce the probability of loss. To handle the requirements of the Bahrain Personal Data Protection Law (PDPL). In addition, the role holder will be responsible for implementing and monitoring adherence to the company's operational risk management strategy and business objectives, and for ensuring that operational risk issues are identified and escalated to the appropriate level for consideration and approval.</p><h4>1. Operational Risk Management</h4><p>Establish the required policies and procedures to manage operational risks. Establish and roll out the risk control self-assessment and key risk indicator framework. Handle the implementation of the operational risk management framework across the company in order to reduce the company's operational risk exposure.</p><h4>2. Information Security Management</h4><p>Establish the required policies and procedures to manage the information security framework. Enforce the information security policies, procedures, controls, and standards. Assist in the development and implementation of information security policies and procedures. Lead ISO 27001 compliance, ensuring year-round task completion by respective stakeholders. Assist in information security training and oversight for company employees. Handle information security risk assessments and security audits. Monitor compliance with information security policies and procedures, referring problems to the appropriate department manager. Monitor internal control systems to ensure that appropriate access levels are maintained.</p><h4>3. Advisory, Training &amp; Awareness</h4><p>Provide expert advice on all aspects of information security and risk management to the management and staff of the company. Educate employees on information security and risk management matters, including the criticality of compliance with information security program requirements. Maintain awareness of changes in security risks, security measures, and computer systems. Conduct periodic operational risk and information security training for new and existing staff (at least annually). Perform quarterly Operational Risk training for new joiners. Assume responsibility as project leader for special projects and provide valuable insights to the management. Assist and participate in special projects concerning information security, including testing and implementation of security software enhancements. Maintain a broad knowledge of state-of-the-art technology, equipment, and/or systems.</p><h4>4. Regulatory &amp; Compliance</h4><p>Handle the requirements of the Bahrain Personal Data Protection Law (PDPL) and coordinate with other heads of department to ensure full compliance. Assist in annual audit reviews by payment associations such as PCI DSS, PCI PIN, PCI 3DS, ISO 27001, client-related audits, and other regulatory bodies. Evaluate the effectiveness of controls and measure whether they are meeting the standards and processes laid down by financial, regulatory, and other bodies. Assist in reviewing the potential risk exposure before the launch of new products/services. Assist in reviewing third-party contracts as and when requested.</p><h4>5. Incident Response &amp; Technical Security Operations</h4><p>Assist in monitoring the disaster recovery plan and contingency planning. Assist in the coordination of the handling and resolution of security breach incidents, including system intrusions and abuse; act as the primary point of contact for external law enforcement entities. Investigate and identify solutions to viral infestation and damage, administer antiviral programs, and work with platform experts to coordinate the support of virus protection software for common platforms in use across the company. Review, update, and enforce data security practices within the central computing centre shared-system environments; test for exposures to ensure adherence to guidelines and procedures, and work with platform experts to implement remedial measures as appropriate. Maintain inventory of the company's Hardware Security Module (HSM) system keys in accordance with regulatory requirements. Administer the access control procedures for designated IT applications, systems, and network infrastructure. Configure log sources such as systems and databases. Monitor to ensure that audit logs record user activities, exceptions, and information security events, and are kept for an agreed period of time. Monitor to ensure that the proper security settings regarding the capture and storage of events are in compliance with incident reporting procedures. Assist the department head in conducting regular internal and external network and system vulnerability assessments, and provide System Administrators with reports. Assist the department head in the security scan activities and coordinate with vendors and internal stakeholders to reach a compliance status. Assist the department head in the development of system configuration baselines. Monitor changes to the IT baselines and provide reporting on unauthorized changes. Monitor the network for intrusion and hacking activities. Work with antivirus and intrusion prevention software to analyze logs for issues and perform investigation. Assist in performing quarterly reviews of access control and ensure re-certification is conducted for all units. Handle the security architecture for the company's current and future projects (e.g. network architecture, server OS architecture, application architecture, cloud architecture, etc.).</p><h4>6. Risk Management</h4><p>Ensure that the cyber-risk framework is implemented. Act as Business Unit Operational Risk Supervisor (BU ORS) and liaise with external parties on all matters related to risk management. Assist in identifying and evaluating operational and IT risks for the company. Assist in identifying risks and calculating likely impact and probability. Assist in developing and overseeing the implementation of risk mitigation strategies. Participate in the Business Continuity (BC) committee, including BCP testing. Review Risk Management Self-Assessment plans and provide commentary on operational risk issues to the assigned units.</p>

<p><h4>Company description<\/h4>\n<p>Introducing Raffles Al Areen Palace Bahrain, an extraordinary addition to Raffles Hotel's renowned portfolio. This ultra-luxury property offers a unique experience as \"The Palace of the Secret Garden.\" With 78 private pool villas ranging from 1 to 3 bedrooms, Raffles Al Areen Palace Bahrain redefines luxury hospitality in Bahrain. Our spacious villas, starting from 400 sqm, feature private pools and jacuzzis, providing guests with ultimate relaxation and privacy. Our dedicated team of Raffles Legendary Butlers ensures exceptional service and attention to detail, creating unforgettable moments for each guest. Conveniently located just 40 minutes from the airport and 30 minutes from the city center, Raffles Al Areen Palace Bahrain offers easy access to Exhibition World Bahrain, Bahrain International Circuit (BIC), and the Al Dana Amphitheater, making it an ideal choice for cultural, entertainment, and business destinations.<\/p>\n\n<h4>Job description<\/h4>\n<p><strong>What you will be doing:<\/strong><br>\nReporting to the Director of Finance, responsibilities and essential job functions include but are not limited to the following:<\/p>\n\n<h4>Management:<\/h4>\n<ul>\n<li>Responsible for operational IT management including relationship management with hotel GMs, EXCOM, HODs, and other business-critical users.<\/li>\n<li>Responsible for proper business planning and budgeting of IT expenditures for the hotels, as well as compliance with Accor IT policies and guidelines.<\/li>\n<li>Creates business cases for justification of investments and expenditures to support the approval process.<\/li>\n<li>Responsible for regular status reports about the hotel's actual IT situation to the GM and to the Area IT Director.<\/li>\n<li>Initiates and manages IT projects and consults the GM on strategic IT matters concerning the hotel.<\/li>\n<li>Ensures compliance with PCI DSS and GDPR.<\/li>\n<\/ul>\n\n<h4>Hardware:<\/h4>\n<ul>\n<li>Ensures that the hotel works with Accor hardware partners.<\/li>\n<li>Maintains good relationships with hardware partners.<\/li>\n<li>Supports the hotel in resolving hardware issues through escalation with hardware partners.<\/li>\n<li>Hardware includes computers, servers, routers, switches, cables, PABX, monitors and screens, point of sale devices, all relevant interfaces, UPS and related devices, and other active components.<\/li>\n<\/ul>\n\n<h4>Software:<\/h4>\n<ul>\n<li>Ensures that all Accor IT policies and guidelines are applied in the hotel.<\/li>\n<li>Ensures only original and properly licensed application programs according to IT management\u2019s policy and requirements are running on the hotel\u2019s systems and computers.<\/li>\n<li>Maintains good relationships with software suppliers.<\/li>\n<li>Supports the hotel in resolving software issues by escalating them to software suppliers.<\/li>\n<\/ul>\n\n<h4>User:<\/h4>\n<ul>\n<li>Ensures that no user in the hotel has access to programs other than those needed to perform their job.<\/li>\n<li>Responsible for providing and maintaining a training program in coordination with the Learning & Development department.<\/li>\n<li>This enables the best possible knowledge, skill level, and use of systems by all employees in the hotel.<\/li>\n<\/ul>\n\n<h4>Security \/ Datasafe:<\/h4>\n<ul>\n<li>Responsible for compliance of the hotel with Accor IT Security Policy and General Data Protection.<\/li>\n<li>Responsible for backup of all relevant user-generated data, whether part of the general system or personal systems.<\/li>\n<li>Ensures that backup policies are duly respected and the system reaches the highest level of security.<\/li>\n<\/ul>\n\n<h4>Systems and infrastructure:<\/h4>\n<ul>\n<li>Servers infrastructure \u2013 physical and virtual<\/li>\n<li>Networks \u2013 data, voice, and Wi-Fi<\/li>\n<li>Property management systems (PMS) and sales & catering system (S&C) replacement or upgrade and alignment<\/li>\n<li>Central profile solutions (CP)<\/li>\n<li>Central reservations systems (CRS)<\/li>\n<li>Revenue management systems (RMS)<\/li>\n<li>Various middleware \/ interfaces<\/li>\n<li>Data warehouse, reporting, and business intelligence (BI) \u2013 interface only<\/li>\n<li>Sales force automation (SFA) - interface<\/li>\n<li>Customer relationship management (CRM)<\/li>\n<li>Point of sales application<\/li>\n<li>Back office accounting software application<\/li>\n<li>Procurement and inventory management application<\/li>\n<li>IP TV<\/li>\n<li>Human resources management system<\/li>\n<li>Accor brand signature systems (commercial systems, Wi-Fi everywhere, etc.)<\/li>\n<\/ul>\n\n<h4>Scope:<\/h4>\n<ul>\n<li>Smooth running of all computer systems.<\/li>\n<li>Training of basic functions of user software.<\/li>\n<li>Regular information to IT management about new computer trends for the future.<\/li>\n<li>Regular data safe and backup.<\/li>\n<li>Budgeting, planning, and managing the approval process for IT expenditures.<\/li>\n<li>Compliance with IT policies and guidelines.<\/li>\n<li>IT project management.<\/li>\n<\/ul>\n\n<h4>Qualifications<\/h4>\n<ul>\n<li>Minimum 5 years\u2019 experience in a similar role, preferably in an international hotel brand.<\/li>\n<li>Strategic thinker, results-driven, process-oriented, and attentive to details.<\/li>\n<li>Able to inspire and motivate a team, providing clear direction, development, and guidance to achieve revenue goals.<\/li>\n<li>Change instigator, positive influencer, strong communicator, and team collaborator.<\/li>\n<li>Strong listening skills and the ability to anticipate business needs.<\/li>\n<li>Able to build and develop relationships with business partners and intermediaries.<\/li>\n<li>Able to establish strong rapport with key stakeholders to ensure alignment on the strategic direction of the hotels.<\/li>\n<li>Fluency in English.<\/li>\n<li>Adaptable, self-motivating individual with the ability to bring others along on the journey.<\/li>\n<li>Strong decision-making skills, calm under pressure, and able to prioritize workflows.<\/li>\n<\/ul>\n\n<h4>Additional information<\/h4>\n<ul>\n<li>Opportunity to join the first Raffles in Bahrain.<\/li>\n<li>Employee benefit card offering discounted rates in Accor worldwide.<\/li>\n<li>Learning programs through our academies.<\/li>\n<li>Opportunity to develop your talent and grow within your property and across the world.<\/li>\n<li>Ability to make a difference through our corporate social responsibility activities.<\/li>\n<\/ul><\/p><p><\/p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Sales Development Representative (SDR) – Outbound Sales &amp; Lead Generation Position Type: Full-Time, Remote Working Hours: U.<br>S. Business Hours About the Role At Pavago, one of our clients is hiring a Sales Development Representative (SDR) to drive pipeline growth through outbound prospecting, lead generation, and appointment setting.<br> This is more than a cold calling role.<br> You’ll identify target accounts, engage decision-makers through multi-channel outreach, qualify opportunities, and schedule meetings for the sales team.<br> As the first point of contact with prospective customers, you’ll play a critical role in generating pipeline and supporting revenue growth.<br> If you’re confident in outbound sales, resilient in the face of rejection, and motivated by performance targets, this role is a strong fit.<br> What You’ll Own Prospecting &amp; Lead Generation Build targeted prospect lists using: LinkedIn Sales Navigator ZoomInfo Apollo Crunchbase Other prospecting platforms Research companies and identify key decision-makers.<br> Personalize outreach based on industry, role, and business needs.<br> Maintain a healthy pipeline of qualified outbound opportunities.<br> Outbound Sales &amp; Cold Calling Execute high-volume outreach through: Phone Email LinkedIn Video messaging Complete approximately 30–40 cold calls per day.<br> Manage 60–100 daily outbound activities.<br> Handle objections professionally and confidently.<br> Build rapport quickly and generate interest in the company’s solutions.<br> Sales Cadence &amp; Campaign Execution Build and manage multi-touch outbound sequences.<br> Execute 5–10 touchpoint campaigns across multiple channels.<br> Test and optimize: Subject lines Messaging Call scripts Calls-to-action Continuously improve: Response rates Meeting conversion rates Pipeline generation performance CRM &amp; Pipeline Management Maintain accurate CRM records using: Salesforce HubSpot Zoho CRM Log all prospect interactions and activities.<br> Update lead stages and opportunity statuses.<br> Maintain clean CRM data and pipeline visibility.<br> Cross-Functional Collaboration Partner with Account Executives to ensure smooth lead handoffs.<br> Collaborate with marketing teams to improve messaging and lead quality.<br> Share prospect feedback and market insights.<br> Support ongoing improvements to the sales process.<br> What Success Looks Like Consistent outbound prospecting activity.<br> Strong pipeline generation and qualified meetings.<br> Accurate CRM records and pipeline management.<br> Continuous improvement in response and conversion rates.<br> Strong collaboration with sales and marketing teams.<br> Reliable contribution to revenue growth.<br> What Makes You a Strong Fit Excellent communication and relationship-building skills.<br> Comfortable initiating conversations with new prospects.<br> Competitive, goal-oriented, and self-motivated.<br> Resilient when facing rejection.<br> Organized with strong follow-up discipline.<br> Motivated by measurable performance and continuous improvement.<br> Required Experience &amp; Skills Experience 1–2 years of experience in: Sales Development Business Development Outbound Sales Lead Generation Experience with: Cold calling Email outreach Sales engagement platforms Familiarity with: Outreach.<br>io Salesloft Apollo HubSpot Sequences Experience using CRM systems such as: Salesforce HubSpot Zoho CRM Strong written and verbal English communication skills.<br> Highly organized, resilient, and results-oriented.<br> Comfortable working remotely during U.<br>S. business hours.<br> Nice to Have 2–4 years of SDR or BDR experience with a proven track record of meeting quota.<br> Experience selling into: B2B SaaS Marketing Services Professional Services Technology Companies Familiarity with sales methodologies such as: SPIN Selling MEDDIC Challenger Sale Sandler Selling Experience targeting mid-market or enterprise accounts.<br> Tools &amp; Technology LinkedIn Sales Navigator ZoomInfo Apollo Crunchbase Outreach.<br>io Salesloft HubSpot Sequences Salesforce HubSpot CRM Zoho CRM What a Typical Day Looks Like Build prospect lists and research target accounts.<br> Execute outbound calls, emails, and LinkedIn outreach.<br> Manage multi-touch sales sequences.<br> Qualify interested prospects and schedule meetings.<br> Update CRM records and maintain pipeline accuracy.<br> Collaborate with Account Executives and marketing teams.<br> Review performance metrics and optimize outreach strategies.<br> In short: You’ll generate qualified sales opportunities through strategic outbound prospecting, helping build a healthy pipeline and drive business growth.<br> Key Metrics for Success (KPIs) 60–100 outbound activities completed daily.<br> 30–40 cold calls per day.<br> 15–20 meaningful prospect conversations per week.<br> 8–12 qualified meetings booked per month.<br> CRM accuracy and pipeline hygiene.<br> Response, conversion, and meeting booking rates.<br> Why This Role Stands Out Direct impact on pipeline generation and revenue growth.<br> Hands-on experience with modern outbound sales tools and strategies.<br> Opportunity to develop expertise in prospecting, qualification, and sales execution.<br> Fully remote role with structured support and coaching.<br> Career progression into: Senior SDR Business Development Representative (BDR) Account Executive Sales Manager Interview Process Application Review Spark Hire Intro Video (3–5 minutes) Client Interview Offer &amp; Onboarding What Happens After You Apply After submitting your application, you’ll receive an email invitation from Spark Hire to record a short 3–5 minute Intro Video .<br> This is the first step in our hiring process and can be completed whenever it’s convenient for you.<br> Instead of multiple initial screening calls, you’ll have one opportunity to introduce yourself, discuss your experience with outbound prospecting, cold calling, email outreach, lead generation, CRM management, and appointment setting.<br> You’ll also have the opportunity to highlight your sales achievements, approach to handling objections, and how you’ve used AI tools to improve productivity or outreach.<br> Your video will be reviewed by the hiring team before moving to the client interview.<br> You can record your video as many times as you’d like before submitting it—only your final version will be reviewed.<br> Please keep an eye on both your inbox and spam folder for your Spark Hire invitation after applying.<br> Apply Now If you’re passionate about outbound sales, enjoy building relationships with prospects, and thrive in a performance-driven environment, we’d love to hear from you.<br> Apply today and help build a high-performing sales pipeline.<br></span> </div>

<p>J ob Purpose: The Microsoft Platform Lead plays an important role in the bank, focusing on leading and promoting the productivity, development, and collaboration through the Microsoft platform, particularly Active Directory, Exchange, Domain Controllers, Microsoft Defender, Microsoft Information Protection, Microsoft Cloud App, Microsoft Endpoint Manager, SharePoint, and other related technologies. The role involves engaging with multiple internal teams and stakeholders, offering expert insights, and steering the comprehensive adoption, governance, and continuous improvement of Microsoft platform to support our strategic objectives effectively.</p><p>Principal Responsibilities, Accountabilities and Deliverables of Role:</p><p>The Microsoft Platform Lead is responsible to design, implement and support various types of Microsoft system and services which enable collaboration, security, mobility, and analytics for the organization. Responsibilities also include system upgrades to the latest release and deployment of latest office automation technologies. Some additional core responsibilities include:</p><ul><li>Lead the design, implementation, and management of the platform, ensuring alignment with IT goals and industry best practices for the financial service sector.</li><li>Collaborate with senior stakeholders to gather requirements and define the strategic roadmap for the Microsoft platform enhancements.</li><li>Collaborate closely with Bank s Cybersecurity team to align architecture, features and roadmap for the Microsoft platform and applications, ensuring that security best practices are integrated into the design, configuration, and implementation process to mitigate threats and safeguard data.</li><li>Lead the Microsoft application stack for the End User Productivity team including Office 365, SharePoint Online, OneDrive, Endpoint Manager (Intune and Configuration Manager), Teams etc.</li><li>Coordinate with other technology teams to define and develop Microsoft strategy and deliver results in line with the approved strategy.</li><li>Oversee Microsoft related activities/tasks to implement including ongoing updates to Office 365 product suite.</li><li>Determine any major changes to Microsoft applications such as new features or underlying architectural changes that might require testing or infrastructure verification prior to implementation.</li><li>Lead ongoing activities to leverage the capabilities of Office365 applications and services while increasing adoption and awareness across the bank.</li><li>Work closely with Group Head of IT Infrastructure and the Productivity Infrastructure &amp; Services Manager to plan, architect, and report on Microsoft cloud migration activities.</li><li>Ensure that service interruptions caused by Microsoft are investigated and communicated to Management promptly.</li><li>Ensure that Microsoft platform support resources have appropriate training and access to relevant documentation to resolve user issues.</li><li>Stay current with Microsoft updates, releases, applications, and emerging technologies, evaluating their potential impact and relevance to the Bank.</li><li>Ensure continued stability and support for the Microsoft product stack across the bank.</li><li>Administer corporate cloud mobile device management solution.</li><li>Assist in developing internal knowledge base and training materials related to Microsoft products.</li><li>Report high severity problems and any unplanned system outages to Group Head of IT Infrastructure and ensure that the incident management process is followed.</li><li>Perform root cause analysis on Infrastructure issues and prepare detailed incident reports for high severity problems or as directed by the line manager.</li></ul><p>Other accountabilities include :</p><ul><li>Manage, support and mentor Infrastructure administrators and Helpdesk team on platform/products.</li><li>Manage assigned Infrastructure projects in the role of Project Manager from project inception to closure and ensure project delivery within allocated budget and stipulated timeframes.</li><li>Act as project lead for additional phases of deployments Group wide covering all aspects of project management including but not limited to scheduling, resource management, budget planning and execution.</li><li>Provide support and management for other technologies utilized within the Bank to complement and enhance productivity and Microsoft technologies, ensuring seamless integration and optimal performance across the IT ecosystem.</li><li>Hardening of all applications and Windows Server operating systems supported by Infrastructure team in line with Information Security baseline policies.</li><li>Infrastructure project management which includes ensuring projects are completed within budgeted guidelines and maintain best practices adhering to industry standards.</li><li>Provide on-call support as needed, being available 24X7 to promptly address and resolve IT and, as needed, cyber incidents, ensuring minimal disruption to business operations and maintaining the integrity and security of the Microsoft platforms.</li><li>Maintain order of scheduled maintenance tasks.</li><li>Develop and maintain technical standards documentation including operational procedures.</li><li>Perform or assist in troubleshooting and diagnosing production problems; corrects identified problems.</li><li>Perform system security related tasks as outlined in ABC policies, procedures, and guidelines.</li><li>Test, Deploy and manage new technologies approved and adopted by the bank.</li><li>Perform other miscellaneous technical duties as assigned.</li><li>Provide technical assistance and support to IT teams in global branches as needed.</li><li>Provide system availability, capacity utilization and other maintenance reports to line manager periodically.</li><li>Participate in bank s Business Continuity &amp; Disaster Recovery tests.</li><li>Manage vendors and ensure approved SLAs are followed and reviewed periodically.</li></ul><p><strong>Desired Candidate Profile</strong></p><h4>Job Requirements:</h4><p><strong>Knowledge:</strong></p><ul><li>Knowledge of PowerShell for management of Microsoft services</li><li>Strong knowledge of cloud computing principles and experience with Azure Active Directory, Azure Information Protection, and other Azure services.</li><li>Knowledge of Power BI to present data an advantage.</li><li>Strong understanding of Microsoft 365 security, compliance, ad governance features</li><li>Project Management skills.</li><li>Practices and methods of systems administration and maintenance</li><li>Good understanding of network protocols and usability</li><li>Principles, practices, and techniques in the installation, maintenance and troubleshooting of server hardware and software.</li><li>Knowledge of generic reporting tools</li><li>Broad understanding of enterprise IT management processes i.e., Cobit 2019</li></ul><p><strong>Education / Certification:</strong></p><ul><li>Bachelor s degree in Cloud Computing, Computer Science Information Technology, or related field.</li><li>Relevant Microsoft Certifications preferred.</li></ul><p><strong>Experience:</strong></p><ul><li>5 - 7 years hands-on experience and thorough understanding of Microsoft 365 platform/products and its features specifically Teams, OneDrive, Exchange Online, SharePoint Online, Viva and Power platforms.</li><li>Proven experience in leading technical teams and driving successful Microsoft adoption initiatives.</li><li>Working experience on latest Microsoft Server Operating systems.</li></ul><p><strong>Personal attributes:</strong></p><ul><li>Strong planning skills</li><li>Strong attention to detail</li><li>Fluent in English ( mandatory )</li><li>Results orientated and proactive mindset</li><li>Strong analytical and problem-solving skills</li><li>Ability to work independently and under pressure</li><li>Effective communicator in verbal and written form</li><li>Ability to deliver multiple objectives while maintaining a high quality of work.</li></ul>

<p>Introducing Raffles Al Areen Palace Bahrain, an extraordinary addition to Raffles Hotel's renowned portfolio. This ultra-luxury property offers a unique experience as "The Palace of the Secret Garden." With 78 private pool villas ranging from 1 to 3 bedrooms, Raffles Al Areen Palace Bahrain redefines luxury hospitality in Bahrain. Our spacious villas, starting from 400 sqm, feature private pools and jacuzzis, providing guests with ultimate relaxation and privacy. Our dedicated team of Raffles Legendary Butlers ensures exceptional service and attention to detail, creating unforgettable moments for each guest. Conveniently located just 40 minutes from the airport and 30 minutes from the City Center, Raffles Al Areen Palace Bahrain offers easy access to Exhibition World Bahrain, Bahrain International Circuit (BIC), and the Al Dana Amphitheater, making it an ideal choice for cultural, entertainment, and business destinations.</p> <br> <ul> <li>Ability to handle multiple tasks as well as busy banqueting, outside catering &amp; volume production with an eye to detail and presentation.</li> <li>Preparation and presentation of variety of Asian, Arabic and European quality breads and breakfast pastries</li> <li>Provide performance feedback and discuss any areas for fine tuning/development and highlight areas of strength to colleagues.</li> <li>Report accidents and sickness immediately to the Executive Sous Chef, with clear and concise updates if required. A record to be made in the kitchen logbook.</li> <li>Inform and keep the Pastry Chef up to date on challenges and irregularities and recommend courses of action.</li> <li>Respond to change positively, in the departmental function as dictated by the industry, company or hotel.</li> <li>Stay up to date with latest culinary trends and create ideas to improve quality and lower production costs.</li> <li>Interacts with colleagues of other departments within areas of responsibility and develops solid working relationships with them.</li> <li>Maximize motivation, morale and consistently maintain discipline and discipline related documentation following hotel guidelines and local legislation.</li> <li>Maintain a complete understanding of and adhere to the company s policy on Safety Procedures and Practices.</li> <li>Liaise with the Stewarding Team Leader in order to ensure high standards of cleanliness are maintained in all areas of the kitchen, such as machinery, small Kitchen equipment, floors and fridges.</li> <li>Ensure that operating and kitchen equipment is maintained to a good standard with minimum breakage.</li> <li>Ensure all quality ingredients are accurately ordered, received, and stored following F.I.F.O. rotation.</li> <li>Ensure all quality ingredients are professionally prepared in accordance with recipes, plating guides, buffet set ups, with an emphasis on maximising.</li> <li>Productivity and minimizing waste, to support the Culinary Team achieve its financial goals-targets.</li> <li> Handling of the fully implemented HACCP guidelines as well as general health &amp; safety in the workplace.</li> <li>Perform any duties and special projects as requested by the Executive Chef whether in your own department or any other department in the resort.</li> <li>Assist the storeroom Receiving Finance Assistant in reviewing the quality of goods received.</li> <li>Perform daily storeroom inspections of all walk-in refrigerators, reach-ins &amp; dry stores to ensure that proper rotation of food is adhered to.</li> <li>Ensures that all the required food transfers are completed to the appropriate outlet/department.</li> </ul> <br> <h4>Qualifications</h4> <ol> <li> <strong>Specialized in artisan vinnoiserie, French bakery, Bread</strong> </li> <li>Proven experience as a Head Baker or similar role in a high-end bakery, patisserie, or hotel environment.</li> <li>Extensive knowledge of bread and pastry production techniques, including sourdough, laminated dough, and cake baking, as well as decorating and finishing skills.</li> <li>Strong leadership and team management abilities, with a track record of inspiring and motivating staff to achieve outstanding results.</li> <li>Excellent organizational and multitasking skills, with the ability to prioritize tasks and manage time effectively in a fast-paced environment.</li> <li>Creativity and innovation in recipe development and menu planning, with a keen eye for detail and aesthetics.</li> <li>Exceptional communication and interpersonal skills, with the ability to collaborate effectively with colleagues at all levels.</li> <li>Commitment to upholding high standards of quality, hygiene, and safety in bakery operations.</li> <li>Flexibility to work early mornings, late evenings, weekends, and holidays as required by the demands of the job.</li> <li>A degree or diploma in Culinary Arts, Baking and Pastry, or a related field is preferred. </li> </ol> <br> <h4>Additional Information</h4> <ul> <li>Opportunity to join the first Raffles in Bahrain</li> <li>Employee benefit card offering discounted rates in Accor worldwide</li> <li>Learning programs through our Academies</li> <li>Opportunity to develop your talent and grow within your property and across the world!</li> <li>Ability to make a difference through our Corporate Social Responsibility activities.</li> </ul> We are much more than a world leader. We are 240,000 hoteliers with the same shared passion for welcoming. We take care of millions of guests in our 4,100 addresses and on our digital platforms. As an operator and franchisor (HotelServices), owner and investor (HotelInvest), we invest all our energy into making “Feel Welcome” resonate as the finest hotel promise. From luxury to economy and in every corner of the globe, AccorHotels' 20 brands meet all the needs of business and leisure travelers seeking comfort, attention and high-quality services. Our Brands include: -Raffles -Fairmont -Sofitel -MGallery -Grand Mercure -Pullman -Swissôtel -Novotel -Suite Novotel -Mercure -Thalassa sea &amp; spa -Adagio -ibis -ibis Styles -ibis budget -HotelF1<p><strong>Desired Candidate Profile</strong></p><h4>Qualifications</h4> <ol> <li> <strong>Specialized in artisan vinnoiserie, French bakery, Bread</strong> </li> <li>Proven experience as a Head Baker or similar role in a high-end bakery, patisserie, or hotel environment.</li> <li>Extensive knowledge of bread and pastry production techniques, including sourdough, laminated dough, and cake baking, as well as decorating and finishing skills.</li> <li>Strong leadership and team management abilities, with a track record of inspiring and motivating staff to achieve outstanding results.</li> <li>Excellent organizational and multitasking skills, with the ability to prioritize tasks and manage time effectively in a fast-paced environment.</li> <li>Creativity and innovation in recipe development and menu planning, with a keen eye for detail and aesthetics.</li> <li>Exceptional communication and interpersonal skills, with the ability to collaborate effectively with colleagues at all levels.</li> <li>Commitment to upholding high standards of quality, hygiene, and safety in bakery operations.</li> <li>Flexibility to work early mornings, late evenings, weekends, and holidays as required by the demands of the job.</li> <li>A degree or diploma in Culinary Arts, Baking and Pastry, or a related field is preferred. </li> </ol>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><b>Job Summary</b> <br></span><p><span>The role is responsible for:</span><br><span>• &nbsp; &nbsp;Perform end-to-end orchestration across all processes and services managed by Client Management</span><br><span>• &nbsp; &nbsp;Engage clients throughout process, ensuring seamless delivery and client experience</span><br><span>• &nbsp; &nbsp;Responsible for proactively managing the client account across client journeys to ensure the highest level of client service and relationship health</span><br><span>• &nbsp; &nbsp;Own and drive execution of processes, working closely with stakeholders and the value chain to deliver excellent client service, getting clients to the point of ready-to-transact as quickly as possible, across both simple and complex cases.</span><br><span>• &nbsp; &nbsp;Supports the Business on the client portfolio to ensure strong client delivery execution</span><br><span>• &nbsp; &nbsp;Ensure alignment between CIB business and Client Management with regular engagement regarding business priorities, issues, and address any gaps</span><br><span>• &nbsp; &nbsp;Drive continuous improvement of the operational efficiency and effectiveness of processes to increase the consistency of systems and processes</span></p><br><br><b>Key Responsibilities</b> <br><p><strong><span>Strategy</span></strong><br><strong><span>Targeted Improvements</span></strong><br><span>• &nbsp; &nbsp;Act as a service partner, work together with RMs, Product Sales, Operations and other key internal stakeholders to solve client issues and identify opportunities to improve overall service for the clients</span><br><span>• &nbsp; &nbsp;Ensure uniform approach towards the implementation of Client Management model in the country with a focus on service differentiation based on client tiering and value. Ensure that the model is scalable, best-in-class, client-focused and fit for purpose of client delight</span><br><span>• &nbsp; &nbsp;Deliver excellent service against agreed service standards, delivery standards, and minimal error rates as appropriate</span><br><span>Automation and Streamlining</span><br><span>• &nbsp; &nbsp;Drive continuous improvement of the operational efficiency and effectiveness of processes to increase the consistency of systems and processes</span><br><span>• &nbsp; &nbsp;Adherence to changes in line with the Client Management destination model and DOIs</span><br><strong><span>Business</span></strong><br><span>• &nbsp; &nbsp;Deliver excellent service and advice to our Corporate &amp; Investment Banking (“CIB”) and Business Banking (“BB”) clients in all interactions&nbsp;</span><br><span>• &nbsp; &nbsp;Ensure alignment between CIB business and Client Management with regular engagement regarding business priorities, issues, and address any gaps</span><br><span>• &nbsp; &nbsp;Provide quality support and advice to Relationship Managers (RM’s) within all lending units on all documentation related matters, including the origination of documentation for customers where required&nbsp;</span></p><br><br> <br><p><strong><span>Processes</span></strong><br><span>• &nbsp; &nbsp;Perform end-to-end orchestration across all processes and services managed by Client Management (onboarding, credit fulfilment and monitoring, client due diligence, static data maintenance, offboarding and client support) for the portfolio supported</span><br><span>• &nbsp; &nbsp;Engage clients throughout process, ensuring seamless delivery and client experience</span><br><span>• &nbsp; &nbsp;Proactively manage the relationship health and day to day maintenance activities of the client accounts and deliver the highest quality client service</span><br><span>• &nbsp; &nbsp;Own and drive execution of processes, working closely with stakeholders and the value chain to deliver excellent client service, getting clients to the point of ready-to-transact as quickly as possible, across both simple and complex cases.</span><br><span>• &nbsp; &nbsp;Adhere to first-time-right principles</span><br><span>• &nbsp; &nbsp;Provide insights and suggestions to improving processes, identifying opportunities to streamline and automate. Look at ways to promote standard work and best practices.</span><br><span>• &nbsp; &nbsp;Undertake ad-hoc duties and when delegated by Line Manager and Country Client Management Head</span><br><span>• &nbsp; &nbsp;Demonstrate strong knowledge of client needs for the assigned client portfolio and able to engage clients effectively</span><br><span>• &nbsp; &nbsp;Build trust and strong account management support to clients including but not limited to loan drawdowns, overseeing the resolution of client related complaints, issues and escalations</span><br><span>• &nbsp; &nbsp;Provide sound advice to clients on associated documentation requirements (e.g. credit documentation, account monitoring activities etc.)</span></p><br><br> <br><p><span>• &nbsp; &nbsp;Manage the end-to end documentation negotiation process including passporting of documents in the network subject to all approvals being in place as negotiated with Legal/Product and Business.</span><br><span>• &nbsp; &nbsp;Engage and coordinate with Legal &amp; Compliance, Credit and Clients on standard documentation requirements such as standard terms, country supplements, banking facility letter, master credit terms, supplementary letters etc&nbsp;</span><br><span>• &nbsp; &nbsp;Obtain necessary approvals for T&amp;C deviations on standard documentation from the relevant authoriser as necessary&nbsp;</span><br><span>• &nbsp; &nbsp;Perform credit documentation activities for the deals flowing from CIB and BB</span><br><span>• &nbsp; &nbsp;Conduct checks on Credit Documentation output as applicable</span><br><span>• &nbsp; &nbsp;Ensure that the data sources used for the extraction of the return is correct</span><br><span>• &nbsp; &nbsp;Identify processing risks or inefficiencies and implement appropriate and effective changes</span><br><span>• &nbsp; &nbsp;Ensure document deficiencies are minimised and are rectified in a timely manner</span><br><span>• &nbsp; &nbsp;Escalate or enforce compliance requirements, and follow any other relevant internal controls and procedures as they relate to process, products, policies and regulations</span><br><span>• &nbsp; &nbsp;Work closely with Product and Ops units to achieve suitable outcomes for clients&nbsp;</span><br><span>• &nbsp; &nbsp;Accountable to ensure that all facilities are set up in accordance with client instructions</span><br><span>• &nbsp; &nbsp;Support the RM in reviewing client account activity reviews, ensuring transactional activities are aligned to the expected levels of activity for the client given their business profile</span></p><br><br> <br><p><span>• &nbsp; &nbsp;Manage flow maintenance activities as assigned to ensure portfolio quality. The activities include but not limited to&nbsp;</span><br><span>&nbsp; &nbsp; &nbsp; &nbsp; • &nbsp; &nbsp;Annotation of Excess and Past Dues and highlighting issues to RM and CA</span><br><span>&nbsp; &nbsp; &nbsp; &nbsp; • &nbsp; &nbsp;Review and monitoring of ASTAR reports</span><br><span>&nbsp; &nbsp; &nbsp; &nbsp; • &nbsp; &nbsp;Document Deferral Waiver (DDW) requests, Temporary Excess Request (TER), and SIF for allocation of limits</span><br><span>&nbsp; &nbsp; &nbsp; &nbsp; • &nbsp; &nbsp;Collaterals monitoring and doc deficiency reports review&nbsp;</span><br><span>&nbsp; &nbsp; &nbsp; &nbsp; • &nbsp; &nbsp;Seek Early Alert Reporting (EAR) / CG12 waivers for overdue</span><br><span>&nbsp; &nbsp; &nbsp; &nbsp; • &nbsp; &nbsp;Act as escalation point for Unsettled (FX) Past Due Trades reports &amp; Failed trades reports, working closely with Operations where relevant</span><br><span>&nbsp; &nbsp; &nbsp; &nbsp; • &nbsp; &nbsp;Support Loan Drawdown, Cash Management, LTP Trades (FI) and release of Trade Offerings</span><br><span>Section relevant to Client Management led markets where Orchestrator has additional responsibility of ARB origination support activities [delete where not applicable]</span><br><span>• &nbsp; &nbsp;Provide support to the Business by proactively:</span><br><span>&nbsp; &nbsp; &nbsp; &nbsp; • &nbsp; &nbsp;Supporting to prepare Account Plans, client briefing notes for senior management discussions, input to RCAF / GCAF</span><br><span>&nbsp; &nbsp; &nbsp; &nbsp; • &nbsp; &nbsp;Joining client visits (as appropriate) and ensuring client discussions are documented via call reports in CRMx</span><br><span>&nbsp; &nbsp; &nbsp; &nbsp; • &nbsp; &nbsp;Reviewing client profitability and opportunity to increase customer utilization</span><br><span>&nbsp; &nbsp; &nbsp; &nbsp; • &nbsp; &nbsp;Work closely with product partners and sales to understand business proposition and support prioritisation</span><br><span>&nbsp; &nbsp; &nbsp; &nbsp; • &nbsp; &nbsp;Partner with Investor Service Operations group and other operational teams to ensure the timely set up of client trading infrastructure (applicable for FM CM orchestrators)</span></p><br><br><b>Skills and Experience</b> <br><p><strong><span>Priority Skills</span></strong><br><span>• &nbsp; &nbsp;Manage Conduct</span><br><span>• &nbsp; &nbsp;Manage Risk</span><br><span>• &nbsp; &nbsp;Manage People</span><br><span>• &nbsp; &nbsp;Operational</span><br><span>• &nbsp; &nbsp;Process Management</span><br><span>• &nbsp; &nbsp;Data Conversion and Reporting</span><br><span>• &nbsp; &nbsp;Business / Product Knowledge</span></p><br><br><b>Qualifications</b> <br><p><span>• &nbsp; &nbsp;Strong ability to positively influence stakeholders across value chain to both orchestrate and execute on processes and deliver exceptional client service and experience</span><br><span>• &nbsp; &nbsp;Ability to positively engage and build rapport with clients</span><br><span>• &nbsp; &nbsp;Strong writing and presenting skills in English</span><br><span>• &nbsp; &nbsp;Problem solver; looks for solutions and finds ways to progress despite blockages</span><br><span>• &nbsp; &nbsp;Strong drive to deliver</span><br><span>• &nbsp; &nbsp;Has a clear understanding of the client needs being serviced</span><br><span>• &nbsp; &nbsp;Ability to work independently without direct supervision and able to cope with pressures from tight deadlines</span><br><span>• &nbsp; &nbsp;A team player with good interpersonal skills</span><br><span>• &nbsp; &nbsp;Risk &amp; AML certified as stipulated by Bank policy (role based)</span></p><br><br><b>About Standard Chartered</b> <br><p>We're a global bank connecting clients to our differentiated network, offering growth opportunities in the world's most dynamic markets. Our strategy, which combines cross-border capabilities and leading wealth management expertise, helps us deliver our purpose - to drive commerce and prosperity through our unique diversity.</p><br><br> <p>Over our 170-year history, and across a unique geographical footprint connecting Asia, Africa and the Middle East to each other and the world, we've built a bank like no other, with diverse capabilities and partnerships that set us apart.</p><br><br><b>What We Offer</b> <br><ul> <li><strong>Being part of an inclusive and values driven organisation</strong>, one that embraces and celebrates our unique diversity, across our teams, business functions, and geographies.</li> <li><strong>In line with our Fair Pay Charter</strong>, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.</li> <li><strong>Core bank funding for retirement savings, medical and life insurance</strong>, with flexible and voluntary benefits available in some locations.</li> <li><strong>Time-off</strong> including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.</li> <li><strong>Flexible working</strong> options based around home and office locations, with flexible working patterns.</li> <li><strong>Proactive wellbeing support</strong> through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global employee assistance programme, sick leave, mental health first-aiders and self-help toolkits.</li> <li><strong>A continuous learning culture</strong> to support your growth, with opportunities to reskill and upskill and access to physical, virtual, and digital learning.</li> </ul> <p>Visit our careers website to learn more about us: www.sc.com/careers.</p><br><br> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5"> Preferred candidate </h2> <div class="row is-m v-align-top t-small bg-mute"> <div class="col is-3 p5" data-automation-id="label_Nationality"> <b>Nationality</b> </div> <div class="col is-9 p5" data-automation-id="data_Nationality"> Bahrain </div> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <br><p><strong><span>YOU TACKLE FOR QUALITY AND GREAT SERVICE. THIS WILL IMPROVE THE LIFE OF OUR CUSTOMERS.</span></strong></p><br><br><br><p><span>Would you like to become part of the world's most international company in the world?</span></p><br><br><p><span>A company that pioneered cross-border express delivery in 1969 and is now active in more than 220 countries and territories worldwide. Do you want to be part of a company that connects people worldwide? And the more people we connect, the better life will be on our planet.</span></p><br><br><p><span> <br> Join our team and discover how an international network that's focused on service, quality and sustainability, is able to connect people and improve lives through the power of global trade. And not just for our customers, but for every member of our team too. To learn more about our culture, motivated people and our purpose, please visit www.dpdhl.jobs/express <br> </span></p><br><br><p><span>Do you want to make a difference? Then come to our "Insanely Customer Centric" Team and become a Certified International Specialist!</span></p><br><br><br><br><br><p><strong><span>Overall Role Purpose </span></strong></p><br><br><br><p><span>The Senior HR Manager - Business Partner will serve as a strategic partner to the Aviation entity, aligning HR practices with business objectives to foster a high-performance culture. This role requires a deep understanding of the aviation industry, strong leadership skills, and the ability to drive HR initiatives that support organizational goals. As well as Implement various HR processes and policies by providing day-to-day HR support and solutions to attract, manage, develop, motivate and retain employees to achieve business objectives in line with business needs, overarching HR plans/ policies, best practices and current legislation/regulations.</span></p><br><br><br><br><p><strong><span>Your Tasks:</span></strong></p><br><br><p><strong><span>HR Strategy Development and Planning:</span></strong></p><br><br><p><span><span>·</span></span><span>Develop and implement a HR strategy, which enables the Aviation entity to meet its commercial goals and business objectives. Strategies need to be in line with MENA HR plan and adapted to local needs. </span></p><br><br><br><p><strong><span>Strategic HR Partnership:</span></strong></p><br><br><p><span><span>·</span></span><span>Collaborate closely with executive leadership to define and execute HR strategies that drive business performance and support organizational objectives.</span></p><br><br><p><span><span>·</span></span><span>Act as a trusted advisor to senior management, providing insights on HR best practices, workforce planning, and organizational development.</span></p><br><br><p><span><span>·</span></span><span>Facilitate strategic planning sessions to align HR initiatives with business goals, ensuring that HR is viewed as a key partner in achieving operational success.</span></p><br><br><br><p><strong><span>Employee Relations:</span></strong></p><br><br><p><span><span>·</span></span><span>Foster a positive work environment by addressing employee concerns and promoting effective communication.</span></p><br><br><p><span><span>·</span></span><span>Mediate conflicts and provide guidance on employee performance issues.</span></p><br><br><p><span><span>·</span></span><span>Provide support and guidance to managers and staff to maintain positive employee relations. </span></p><br><br><p><span><span>·</span></span><span>Identify and implement approaches to ER that are suitable to the Aviation entity working conditions and environment. This is to be done with coordination with the ER team.</span></p><br><br><p><span><span>·</span></span><span>Regular capture and assess the Voice of Employees through meetings, focus groups,Employee Opinion Surveys (EOS) with the specific goal of identifying any perceived areas requiring improvement and developing and implementing solutions, which foster positive employee relations and thereby enhance productivity. </span></p><br><br><p><span><span>·</span></span><span>Manage Employee recognition and suggestion schemes to enhance employee engagement and improve performance. </span></p><br><br><p><span><span>·</span></span><span>Cultivate a positive organizational culture by promoting open communication, employee engagement, and recognition initiatives.</span></p><br><br><p><span><span>·</span></span><span>Address complex employee relations issues effectively, including conflict resolution, disciplinary actions, and performance management.</span></p><br><br><p><span><span>·</span></span><span>Implement employee feedback mechanisms (e.g., surveys, focus groups) to gauge satisfaction and inform HR strategies.</span></p><br><br><br><p><strong><span>Change Management:</span></strong></p><br><br><p><span><span>·</span></span><span>Support organizational change initiatives by providing HR expertise and guidance.</span></p><br><br><p><span><span>·</span></span><span>Communicate changes effectively to ensure employee understanding and buy-in.</span></p><br><br><p><span><span>·</span></span><span>Lead HR initiatives during organizational changes, such as mergers, acquisitions, or restructuring, to ensure smooth transitions and employee buy-in.</span></p><br><br><p><span><span>·</span></span><span>Develop change management strategies that include communication plans, training, and support systems for affected employees.</span></p><br><br><p><span><span>·</span></span><span>Assess the impact of change initiatives on employee morale and productivity, making recommendations for adjustments as needed.</span></p><br><br><br><p><strong><span>Market Trend Analysis:</span></strong></p><br><br><p><span><span>·</span></span><span>Conduct market trend studies within the aviation industry from an HR perspective, analyzing workforce trends, talent availability, and competitive practices.</span></p><br><br><p><span><span>·</span></span><span>Utilize data-driven insights to inform HR strategies, ensuring alignment with industry standards and emerging trends.</span></p><br><br><p><span><span>·</span></span><span>Monitor changes in labor laws, regulations, and industry standards that may impact HR practices and organizational compliance.</span></p><br><br><br><p><strong><span>Data Analysis and Reporting:</span></strong></p><br><br><p><span><span>·</span></span><span>Utilize HR metrics to assess workforce trends and inform decision-making.</span></p><br><br><p><span><span>·</span></span><span>Prepare reports for senior management on HR initiatives and outcomes.</span></p><br><br><p><span><span>·</span></span><span>Leverage HR analytics to track key performance indicators (KPIs) related to recruitment, retention, employee engagement, and workforce diversity.</span></p><br><br><p><span><span>·</span></span><span>Prepare and present comprehensive reports to senior management on HR initiatives, trends, and recommendations for continuous improvement.</span></p><br><br><p><span><span>·</span></span><span>Use data to identify opportunities for enhancing HR processes and improving overall organizational performance.</span></p><br><br><br><p><strong><span>Training and Development:</span></strong></p><br><br><p><span><span>·</span></span><span>Identify organizational training needs through assessments and employee feedback, and develop targeted training programs to enhance skills and competencies.</span></p><br><br><p><span><span>·</span></span><span>Foster a culture of continuous learning by promoting professional development opportunities, mentorship programs, and leadership training.</span></p><br><br><p><span><span>·</span></span><span>Evaluate the effectiveness of training programs and adjust strategies based on feedback and performance metrics.</span></p><br><br><br><p><strong><span>Recruitment and Workforce Planning:</span></strong></p><br><br><p><span><span>·</span></span><span>Follow recruitment policies and procedures, which ensure that we attract and recruit staff with the right skills at the right time. </span></p><br><br><p><span><span>·</span></span><span>Utilize effective workforce planning approaches to ensure business continuity and growth. </span></p><br><br><p><span><span>·</span></span><span>Localization of the workforce is a key focus for recruitment activities. This is to be done with coordination with the recruitment team. </span></p><br><br><br><p><strong><span>Compensation and Benefits:</span></strong></p><br><br><p><span><span>·</span></span><span>Must have full understanding and knowledge of compensation and benefit policies and procedures, and implement these policies which are equitable, in line with the market and also meet business objectives to ensure retention of high-quality staff. </span></p><br><br><p><span><span>·</span></span><span>Analyze and recommend competitive compensation and benefits packages to attract and retain talent.</span></p><br><br><p><span><span>·</span></span><span>Ensure compliance with labor laws and regulations related to compensation practices.</span></p><br><br><p><span><span>·</span></span><span>Conduct market research and analysis to ensure competitive compensation structures and benefit offerings, tailored to the aviation industry.</span></p><br><br><p><span><span>·</span></span><span>Ensure compliance with all relevant labor laws and regulations regarding compensation and benefits administration.</span></p><br><br><br><p><strong><span>Talent Management and Succession Planning</span></strong></p><br><br><p><span><span>·</span></span><span>Manage the talent development and succession planning to meet the needs of the Aviation business and environment. These need to be done with the support of L &amp; D team. </span></p><br><br><p><span><span>·</span></span><span>Lead comprehensive talent acquisition strategies tailored to the aviation sector, focusing on attracting and retaining top-tier talent.</span></p><br><br><p><span><span>·</span></span><span>Design and implement succession planning and career development programs to prepare high-potential employees for future leadership roles.</span></p><br><br><p><span><span>·</span></span><span>Conduct regular talent assessments to identify skill gaps and develop targeted training programs to address these needs with the support of L&amp;D team.</span></p><br><br><br><p><strong><span>Performance Management and Development</span></strong></p><br><br><p><span><span>·</span></span><span>Ensure that managers and supervisors are well equipped to evaluate performance and, IKO/ KPIs, competencies, identify development needs, discuss career aspirations.</span></p><br><br><p><span><span>·</span></span><span>Oversee the performance management process, ensuring alignment with business goals.</span></p><br><br><p><span><span>·</span></span><span>Implement initiatives to enhance employee engagement and retention.</span></p><br><br><p><span><span>·</span></span><span>Oversee the performance appraisal process, ensuring it is fair, transparent, and aligned with organizational goals.</span></p><br><br><p><span><span>·</span></span><span>Develop performance improvement plans for underperforming employees and provide coaching to managers on performance management best practices.</span></p><br><br><p><span><span>·</span></span><span>Create initiatives to enhance employee engagement, such as recognition programs and team-building activities.</span></p><br><br><br><p><strong><span>Reporting, Budgets, Organization Structure and Full Alignment</span></strong></p><br><br><p><span><span>·</span></span><span>To provide comprehensive reports relating to key measurables in Human Resources. To support additional reporting as required by the VP Aviation.</span></p><br><br><br><p><strong><span>Employee Engagement and Health &amp; Wellbeing </span></strong></p><br><br><p><span><span>·</span></span><span>Drive employee engagement strategies that promote a positive workplace culture, enhance job satisfaction, and foster a sense of belonging among employees.</span></p><br><br><p><span><span>·</span></span><span>Develop and implement health and wellbeing initiatives, including mental health programs, wellness challenges, and work-life balance policies, to support employees' physical and emotional health.</span></p><br><br><p><span><span>·</span></span><span>Collaborate with leadership to create a supportive environment that encourages open discussions about wellbeing and provides resources for employees to seek help.</span></p><br><br><p><span><span>·</span></span><span>To implement and drive regional specific Health &amp; Wellbeing initiatives/programs in the Aviation entity. This is to be done with coordination with the Employee Engagement team.</span></p><br><br><br><p><strong><span>Other duties </span></strong></p><br><br><p><span><span>·</span></span><span>Manage leave accruals and provide reports to department heads to promote the utilization of leave balances.</span></p><br><br><p><span><span>·</span></span><span>Promote and support digitalization and usage of HR tools (SMARTCONNECT, UNIFY etc).</span></p><br><br><p><span><span>·</span></span><span>Support CIS/CIM plan implementation within the Aviation Entity as advised by the L&amp;D Manager.</span></p><br><br><p><span><span>·</span></span><span>Promote and drive the Annual Performance Appraisal process within the Aviation Entity.</span></p><br><br><p><span><span>·</span></span><span>Project lead for Aviation Entity for Centre of Excellence programs (Long Service Awards, Employee of the Month and Chief Energizer Awards etc. Need to coordinate with the Employee Engagement team for support in this area.</span></p><br><br><p><span><span>·</span></span><span>Organize and Manage Aviation Entity Quarterly External Town Halls.</span></p><br><br><p><span><span>·</span></span><span>Deliver initiatives in all areas of engagement, recognition, motivation and diversity for Aviation Entity. </span></p><br><br><p><span><span>·</span></span><span>Serve as the first point of contact for senior managers and other personnel to provide advice and support on all ER/IR issues.</span></p><br><br><p><span><span>·</span></span><span>Advise, guide and lead negotiations with trade unions and social partners. This will be done in coordination with the ER/IR team.</span></p><br><br><p><span><span>·</span></span><span>Ensure effective case management of people related issues such as: disciplinarians, performance management, employment tribunals, grievance, etc.</span></p><br><br><p><span><span>·</span></span><span>Monitor ER climate, conduct ER analysis and advice business on process improvements and how to become more proactive on ER matters.</span></p><br><br><p><span><span>·</span></span><span>Implement the annual Employee Opinion Survey (EOS) with the specific goal of identifying any perceived areas requiring improvement and developing and implementing solutions, which foster positive employee relations and enhance productivity. Provide guidance and advice to Aviation stakeholders on EOS follow up.</span></p><br><br><p><span><span>·</span></span><span>Coach and support managers with facilitating Active Leadership Workshops, performance dialogues, EOS / improvement workshops, team building and other engagement activities.</span></p><br><br><p><span><span>·</span></span><span>Ensure that my Talent World is actively used by all managers and supervisors within the areas of control for the purpose of evaluating KPIs, competencies, development needs and career aspirations so that it is seen as fair and objective process by the employee and can be used as an effective document for measuring performance and identifying training and development needs.</span></p><br><br><p><span><span>·</span></span><span>Document organizational structure and ensure that structure complies with Regional Structure recommendations and is optimized, with clear accountabilities and maximum productivity.</span></p><br><br><p><span><span>·</span></span><span>Conduct Exit interviews for all exiting employees (resigned /retiring).</span></p><br><br><p><span><span>·</span></span><span>Induction of new joiners once they complete their onboarding in the HR Shared Services department.</span></p><br><br><p><span><span>·</span></span><span>Provision of induction plan (meetings with existing SMT) for Senior Management new joiners</span></p><br><br><p><span><span>·</span></span><span>Other Jobs and duties as and when required by the Company / Management.</span></p><br><br><br><br><p><strong><span>Your Profile:</span></strong></p><br><br><ul><li><span>Bachelor’s degree in human resources, Business Administration, or a related field; master’s degree and/or HR certification (e.g., SHRM-SCP, SPHR, CIPD) preferred.</span></li><li><span>Minimum of 10 years of progressive HR experience, with at least 5 years in a managerial or strategic role within the aviation industry with specific experience in remuneration, ER, Employee Engagement.</span></li><li><span>Strong knowledge of HR best practices, labor laws, and regulations relevant to the aviation sector.</span></li><li><span>Ability to travel as needed to support business operations and initiatives.</span></li><li><span>Strong understanding of the aviation industry's unique HR challenges and opportunities.</span></li><li><span>Proven experience in talent management, employee relations, and organizational development.</span></li><li><span>Excellent interpersonal and communication skills, with the ability to influence and engage stakeholders at all levels.</span></li><li><span>Strong analytical and problem-solving skills, with a data-driven approach to decision-making.</span></li><li><span>Working knowledge of Microsoft Word, Excel and Power Point.</span></li><li><span>Good oral and written communication skills in both Arabic and English.</span></li></ul><br><br><p><strong><span>Our Offer:</span></strong></p><br><br><p><span><span>·</span></span><span>Strong career support in an international environment.</span></p><br><br><p><span><span>·</span></span><span>Great culture and colleagues.</span></p><br><br><p><span><span>·</span></span><span>Multifarious benefit program.</span></p><br><br><br><p><span>Do you see a personal challenge in these versatile and responsible tasks? Then apply now!</span></p><br><br><br><p><strong><span>We look forwa</span></strong></p> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <br><p><strong>Manager Warehouse &amp; Manual Handling</strong></p><br><br> <p>Would you like to be part of the most international company in the world? A company operating in more than 220 countries worldwide and has been pioneering cross-border express shipping since 1969. Would you like to be part of a business that connects people across the globe and want to make a difference? Then waste no time and join our amazing team at DHL Group. DHL Global Forwarding, Freight (DGFF) is the Group's air, ocean, and road freight specialist. We offer standardized transport as well as highly specialized end-to-end solutions to customers in a wide range of industries globally.</p><br><br> <p><em>Who ever said ‘‘the sky is the limit’’ never spoke to you! Because for you it’s the beginning</em> <strong>DHL Global Forwarding</strong> has an opening for <strong>Manager Warehouse &amp; Manual Handling</strong> <strong>in Manama</strong><strong>, Bahrain</strong><strong>.</strong></p><br><br> <p>Join us in connecting people and improving lives!</p><br><br> <p><strong>In this </strong><strong>Manager Warehouse &amp; Manual Handling </strong><strong>position </strong></p><br><br> Existing Warehouse Operations <ul> <li>Plan, manage, and monitor daily inbound, receiving, put-away, storage, replenishment, picking, packing, value-added services, staging, and outbound activities.</li> <li>Ensure operations are completed safely, accurately, and on time in line with customer contracts, SOPs, service-level agreements, and agreed cost targets.</li> <li>Allocate labor, equipment, storage space, and shift coverage according to workload, priorities, productivity standards, and capacity constraints.</li> <li>Maintain effective inventory control through cycle counts, stock reconciliation, location audits, traceability controls, and disciplined stock-adjustment processes.</li> <li>Investigate stock variances, damages, shortages, wrong picks, delays, and process failures, and implement corrective and preventive actions.</li> <li>Control warehouse operating costs, labor productivity, overtime, equipment utilization, consumables, maintenance, subcontractors, and revenue leakage.</li> <li>Monitor operational and customer KPIs, lead performance reviews, resolve escalations, and maintain accurate daily, weekly, and monthly reporting.</li> <li>Drive continuous improvement, standardization, waste reduction, service enhancement, and operational profitability.</li> <li>Lead supervisors, coordinators, inventory personnel, warehouse assistants, and outsourced labor, with clear objectives, coaching, performance management, training, and succession planning.</li> <li>Manage operational disruptions and maintain effective business-continuity arrangements.</li> </ul> Warehouse Design, Setup and Expansion <ul> <li>Lead the design, setup, implementation, commissioning, and launch of new warehouse operations.</li> <li>Lead warehouse expansion, relocation, redesign, and capacity-enhancement projects while protecting service continuity.</li> <li>Translate business and customer requirements into practical warehouse operating solutions and implementation plans.</li> <li>Develop capacity models covering storage positions, throughput, labor, equipment, docks, staging, utilities, and future growth.</li> <li>Design, validate, and optimize warehouse layouts, product flows, operational zones, storage locations, pedestrian routes, and vehicle movements.</li> <li>Define storage-media and racking requirements and lead specification, procurement, installation, inspection, and operational acceptance.</li> <li>Evaluate, select, deploy, and commission material-handling equipment based on safety, productivity, service, and lifecycle-cost requirements.</li> <li>Provide operational input into facility design, security, fire protection, utilities, maintenance access, and future expansion requirements.</li> </ul> Systems and Technology <ul> <li>Lead the operational workstream for WMS implementation and optimization, including requirements definition, configuration validation, master-data readiness, integration, testing, user acceptance, training, cutover, and stabilization.</li> <li>Ensure warehouse transactions, inventory records, interfaces, and reporting are accurate, timely, controlled, and auditable.</li> <li>Assess and deploy barcode, scanning, labeling, mobility, automation, and related warehouse technologies.</li> <li>Coordinate with IT, customers, vendors, and operations teams to resolve system issues and deliver enhancements without compromising service or inventory integrity.</li> </ul> Process Design and Governance <ul> <li>Develop, approve, implement, and maintain SOPs, work instructions, process maps, control plans, escalation procedures, and operational records for new and existing operations.</li> <li>Design inventory-control frameworks covering receiving, put-away, storage, replenishment, picking, dispatch, cycle counting, reconciliation, and stock adjustments.</li> <li>Establish KPI, reporting, review, escalation, and operational-governance frameworks aligned with contractual SLAs and business objectives.</li> <li>Develop and test business-continuity, emergency-response, disruption-management, and recovery plans.</li> <li>Use root-cause analysis and structured improvement methods to reduce errors, waste, damage, delays, risk, and cost.</li> </ul> Health, Safety, Security, Quality and Compliance <ul> <li>Provide visible safety leadership and ensure full compliance with DHL HSSEQ requirements, Bahrain laws, customer standards, site rules, and applicable regulatory approvals.</li> <li>Lead workplace inspections, risk assessments, toolbox talks, incident investigations, corrective actions, and operational safety reviews.</li> <li>Maintain safe systems of work for MHE, racking, loading areas, batteries, dangerous goods, temperature-controlled products, contractors, and other special operations where applicable.</li> <li>Ensure new and expanded operations meet fire and civil-defence requirements, relevant ISO and quality standards, security controls, insurance conditions, and customer compliance requirements before launch.</li> <li>Maintain audit readiness and lead internal, customer, regulatory, and certification audit actions.</li> <li>Develop and test emergency-response plans and ensure employees and contractors are trained for relevant scenarios.</li> </ul> Customer Solution Implementation <ul> <li>Lead end-to-end customer onboarding and implementation projects from operational solution validation and planning through go-live and stabilization.</li> <li>Partner with Sales, Solutions, Finance, IT, Procurement, HSE, and customers to validate operating models, resource assumptions, implementation costs, SLAs, controls, and operational feasibility.</li> <li>Develop implementation plans, milestones, budgets, risk registers, readiness criteria, governance routines, and stakeholder reporting.</li> <li>Manage customer transition, data and inventory migration, operational trials, issue resolution, and formal handover into business-as-usual operations.</li> <li>Act as the primary operational contact for assigned customers, review service performance, resolve concerns, and maintain clear action plans.</li> <li>Ensure activities outside agreed scope are identified, approved, documented, and communicated for billing.</li> </ul> Cross-Functional and Supplier Leadership <ul> <li>Coordinate cross-functional teams involving Operations, Sales, Finance, Procurement, IT, HSE, HR, Facilities, Engineering, and other support functions.</li> <li>Coordinate customers, contractors, equipment providers, system vendors, suppliers, and regulatory stakeholders to deliver implementation and operational outcomes.</li> <li>Define clear ownership, milestones, dependencies, escalation routes, and acceptance criteria across all project workstreams.</li> <li>Maintain transparent project governance and escalate material scope, timeline, cost, capacity, safety, quality, or customer risks promptly.</li> </ul> Organization Build-Up and People Leadership <ul> <li>Design the organization structure, staffing model, shift pattern, workforce plan, resource forecast, and competency framework for new and expanded operations.</li> <li>Develop recruitment, mobilization, induction, systems training, operational certification, and succession plans.</li> <li>Set clear objectives, assign responsibilities, monitor performance, and provide regular coaching and feedback.</li> <li>Ensure employees and outsourced personnel are trained, competent, engaged, and compliant with company policies and site requirements.</li> <li>Promote teamwork, accountability, discipline, inclusion, and continuous development.</li> </ul> Go-Live and Operational Launch <ul> <li>Lead warehouse commissioning, readiness reviews, operational testing, pre-go-live simulations, defect closure, and formal operational acceptance.</li> <li>Own go-live planning, cutover execution, command-centre governance, performance monitoring, and rapid issue resolution.</li> <li>Lead post-launch stabilization until agreed service, safety, inventory, productivity, cost, and control standards are consistently achieved.</li> <li>Complete formal handover into business-as-usual operations while retaining long-term accountability for warehouse performance.</li> </ul> Financial and Commercial Control <ul> <li>Own the warehouse P&amp;L and deliver the approved budget, including achievement of the agreed EBIT target.</li> <li>Manage warehouse operating budgets and implementation costs, including labor, overtime, equipment, consumables, maintenance, subcontractors, and project expenditure.</li> <li>Support annual budgets, forecasts, business cases, CAPEX submissions, and resource-planning processes.</li> <li>Monitor productivity, utilization, cost per activity, revenue leakage, billing accuracy, and operational profitability.</li> <li>Validate billable activities and ensure complete, accurate, and timely billing inputs.</li> <li>Deliver approved projects within agreed scope, budget, timeline, and benefit expectations.</li> </ul> Decision-Making Authority <ul> <li>Deploy available manpower, equipment, storage capacity, and operational resources to meet service and implementation requirements.</li> <li>Stop unsafe or non-compliant work and remove unsafe equipment, contractors, or processes from service.</li> <li>Approve operational methods, warehouse layouts, readiness recommendations, SOPs, testing outcomes, and go-live actions within delegated authority.</li> <li>Escalate material resource, capacity, scope, timeline, compliance, customer, system, or financial risks.</li> <li>Recommend recruitment, organization design, training, disciplinary action, expenditure, supplier selection, process changes, and capital investment in line with the company approval matrix.</li> <li>Recommend whether an operation is ready to launch and define required corrective actions before approval.</li> </ul> Core Competencies <ul> <li>Operational leadership and disciplined execution</li> <li>Warehouse design, setup, expansion, and implementation management</li> <li>Project planning, governance, risk management, and delivery control</li> <li>WMS implementation, process digitization, and operational technology</li> <li>Inventory control, capacity planning, and productivity management</li> <li>People leadership, organization design, and competency development</li> <li>Customer focus, solution implementation, and stakeholder management</li> <li>Cross-functional leadership, negotiation, and supplier management</li> <li>Safety, quality, security, regulatory, and compliance leadership</li> <li>Commercial awareness, budgeting, CAPEX, and cost control</li> <li>Analytical thinking, structured problem-solving, and continuous improvement</li> <li>Change leadership, decisiveness under pressure, integrity, and accountability</li> </ul> Key Performance Indicators <ul> <li>Safety incidents, near-miss reporting, risk treatment, and corrective-action closure</li> <li>Inventory accuracy, stock-adjustment value, traceability, and control compliance</li> <li>Inbound, outbound, order-accuracy, damage, claims, and customer SLA performance</li> <li>Labor productivity, overtime, warehouse capacity, and equipment utilization</li> <li>Customer satisfaction, complaint resolution, and implementation stakeholder feedback</li> <li>Audit, regulatory, HSSEQ, security, and quality performance</li> <li>Budget achievement, implementation-cost control, CAPEX discipline, billing accuracy, and profitability</li> <li>Employee readiness, training completion, attendance, engagement, and retention</li> <li>Delivery of new warehouse and expansion projects against approved scope, timeline, budget, and benefits</li> <li>WMS, system-integration, testing, user-acceptance, and cutover readiness</li> <li>Operational readiness, commissioning, go-live, and stabilization performance</li> <li>Timely closure of implementation risks, defects, dependencies, and action plans</li> <li>Delivery of continuous-improvement savings, automation benefits, and productivity initiatives</li> </ul> <p><strong>Now, here is what we need from you!</strong></p><br><br> <ul> <li>Bachelor’s degree in supply chain management, logistics, industrial engineering, operations management, business administration, or a related field.</li> <li>Typically 8–12 years of warehouse, contract-logistics, or supply-chain experience, including at least 3–5 years in a warehouse management role.</li> <li>Proven experience managing an established warehouse operation with accountability for safety, inventory, service, productivity, people, budgets, and customer performance.</li> <li>Demonstrated experience in the design, setup, implementation, commissioning, or launch of at least one new warehouse operation.</li> <li>Practical experience leading warehouse expansion, relocation, redesign, or major capacity-enhancement projects.</li> <li>Hands-on experience in warehouse layout planning, capacity modelling, racking or storage-media design, and MHE selection.</li> <li>Proven involvement in WMS implementation or major optimization projects, including requirements definition, systems integration, testing, user acceptance, training, cutover, and stabilization.</li> <li>Experience leading customer onboarding, operational transition, or contract-logistics implementation projects.</li> <li>Demonstrated ability to lead cross-functional teams involving Operations, Sales, Finance, Procurement, IT, HSE, HR, Facilities, Engineering, suppliers, contractors, and customers.</li> <li>Strong project-management capability, including planning, budgeting, risk management, governance, stakeholder reporting, commissioning, and go-live management.</li> <li>Experience developing SOPs, process maps, inventory controls, KPI frameworks, business-continuity plans, and operational governance.</li> <li>Sound knowledge of warehouse HSSEQ, regulatory compliance, audit requirements, racking safety, fire and emergency controls, and relevant ISO or quality-management systems.</li> <li>Project-management, Lean, Six Sigma, supply-chain, HSE, or quality certification is an advantage.</li> <li>Strong written and spoken English; additional languages are an advantage.</li> </ul> <p><strong>We offer:</strong></p><br><br> <ul> <li>Opportunities in a global company where you can contribute your ideas and skills to move towards our shared goals.</li> <li>Possible further career development</li> <li>Competitive salary</li> </ul> <p><strong>Why join DHL Global Forwarding?</strong></p><br><br> <p>We are part of Deutsche Post DHL, the world’s leading logistics provider with operations in over 220 countries. Visit our career site on the web at https://www.logistics.dhl/us-en/home/careers.html</p><br><br> <p>Our <strong>TOP EMPLOYER prestigious certification</strong> attests to our best-in-class efforts to attract and retain talent by fostering a positive work environment and encouraging personal and professional development among employees. The development of talented women in our organization will be a focus for us and an important part of our DGF Strategy 2025. </p><br><br> <p>We aspire to become the undisputed leader in our industry, <strong>when people think of forwarding; we want them to think DGF </strong>because we have:</p><br><br> <ul> <li>The<strong> largest global network</strong> with more than 30,000 passionate employees</li> <li>The most <strong>efficient processes</strong> and <strong>fastest response times</strong></li> <li>The <strong>best solutions</strong> and <strong>best customer service</strong></li> </ul> <p><strong>Our Vision: </strong>The Logistics Company for the World.</p><br><br> <p><strong>Our Mission: </strong>Excellence. Simply Delivered.<br> <strong>Our Purpose: </strong>Connecting People, improving lives.<br> <strong>Our Values: </strong>Respect &amp; Results<br> <strong>Our Goals: </strong>Employer, Provider, and Investment of Choice, Living Responsibility</p><br><br> <p><em>DHL Global Forwarding is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics. </em></p><br><br><br> </div>

<div><br></div><div><br></div><p><strong>Manager Warehouse & Manual Handling</strong></p> <p>Would you like to be part of the most international company in the world? A company operating in more than 220 countries worldwide and has been pioneering cross-border express shipping since 1969.  Would you like to be part of a business that connects people across the globe and want to make a difference? Then waste no time and join our amazing team at DHL Group. DHL Global Forwarding, Freight (DGFF) is the Group's air, ocean, and road freight specialist. We offer standardized transport as well as highly specialized end-to-end solutions to customers in a wide range of industries globally.</p> <p><em>Who ever said ‘‘the sky is the limit’’ never spoke to you! Because for you it’s the beginning</em> <strong>DHL Global Forwarding</strong> has an opening for <strong>Manager Warehouse & Manual Handling</strong> <strong>in Manama</strong><strong>, Bahrain</strong><strong>.</strong></p>   <p>Join us in connecting people and improving lives!</p>   <p><strong>In this </strong><strong>Manager Warehouse & Manual Handling </strong><strong>position </strong></p> <h2>Existing Warehouse Operations</h2> <ul> <li>Plan, manage, and monitor daily inbound, receiving, put-away, storage, replenishment, picking, packing, value-added services, staging, and outbound activities.</li> <li>Ensure operations are completed safely, accurately, and on time in line with customer contracts, SOPs, service-level agreements, and agreed cost targets.</li> <li>Allocate labor, equipment, storage space, and shift coverage according to workload, priorities, productivity standards, and capacity constraints.</li> <li>Maintain effective inventory control through cycle counts, stock reconciliation, location audits, traceability controls, and disciplined stock-adjustment processes.</li> <li>Investigate stock variances, damages, shortages, wrong picks, delays, and process failures, and implement corrective and preventive actions.</li> <li>Control warehouse operating costs, labor productivity, overtime, equipment utilization, consumables, maintenance, subcontractors, and revenue leakage.</li> <li>Monitor operational and customer KPIs, lead performance reviews, resolve escalations, and maintain accurate daily, weekly, and monthly reporting.</li> <li>Drive continuous improvement, standardization, waste reduction, service enhancement, and operational profitability.</li> <li>Lead supervisors, coordinators, inventory personnel, warehouse assistants, and outsourced labor, with clear objectives, coaching, performance management, training, and succession planning.</li> <li>Manage operational disruptions and maintain effective business-continuity arrangements.</li> </ul> <h2>Warehouse Design, Setup and Expansion</h2> <ul> <li>Lead the design, setup, implementation, commissioning, and launch of new warehouse operations.</li> <li>Lead warehouse expansion, relocation, redesign, and capacity-enhancement projects while protecting service continuity.</li> <li>Translate business and customer requirements into practical warehouse operating solutions and implementation plans.</li> <li>Develop capacity models covering storage positions, throughput, labor, equipment, docks, staging, utilities, and future growth.</li> <li>Design, validate, and optimize warehouse layouts, product flows, operational zones, storage locations, pedestrian routes, and vehicle movements.</li> <li>Define storage-media and racking requirements and lead specification, procurement, installation, inspection, and operational acceptance.</li> <li>Evaluate, select, deploy, and commission material-handling equipment based on safety, productivity, service, and lifecycle-cost requirements.</li> <li>Provide operational input into facility design, security, fire protection, utilities, maintenance access, and future expansion requirements.</li> </ul> <h2>Systems and Technology</h2> <ul> <li>Lead the operational workstream for WMS implementation and optimization, including requirements definition, configuration validation, master-data readiness, integration, testing, user acceptance, training, cutover, and stabilization.</li> <li>Ensure warehouse transactions, inventory records, interfaces, and reporting are accurate, timely, controlled, and auditable.</li> <li>Assess and deploy barcode, scanning, labeling, mobility, automation, and related warehouse technologies.</li> <li>Coordinate with IT, customers, vendors, and operations teams to resolve system issues and deliver enhancements without compromising service or inventory integrity.</li> </ul> <h2>Process Design and Governance</h2> <ul> <li>Develop, approve, implement, and maintain SOPs, work instructions, process maps, control plans, escalation procedures, and operational records for new and existing operations.</li> <li>Design inventory-control frameworks covering receiving, put-away, storage, replenishment, picking, dispatch, cycle counting, reconciliation, and stock adjustments.</li> <li>Establish KPI, reporting, review, escalation, and operational-governance frameworks aligned with contractual SLAs and business objectives.</li> <li>Develop and test business-continuity, emergency-response, disruption-management, and recovery plans.</li> <li>Use root-cause analysis and structured improvement methods to reduce errors, waste, damage, delays, risk, and cost.</li> </ul> <h2>Health, Safety, Security, Quality and Compliance</h2> <ul> <li>Provide visible safety leadership and ensure full compliance with DHL HSSEQ requirements, Bahrain laws, customer standards, site rules, and applicable regulatory approvals.</li> <li>Lead workplace inspections, risk assessments, toolbox talks, incident investigations, corrective actions, and operational safety reviews.</li> <li>Maintain safe systems of work for MHE, racking, loading areas, batteries, dangerous goods, temperature-controlled products, contractors, and other special operations where applicable.</li> <li>Ensure new and expanded operations meet fire and civil-defence requirements, relevant ISO and quality standards, security controls, insurance conditions, and customer compliance requirements before launch.</li> <li>Maintain audit readiness and lead internal, customer, regulatory, and certification audit actions.</li> <li>Develop and test emergency-response plans and ensure employees and contractors are trained for relevant scenarios.</li> </ul> <h2>Customer Solution Implementation</h2> <ul> <li>Lead end-to-end customer onboarding and implementation projects from operational solution validation and planning through go-live and stabilization.</li> <li>Partner with Sales, Solutions, Finance, IT, Procurement, HSE, and customers to validate operating models, resource assumptions, implementation costs, SLAs, controls, and operational feasibility.</li> <li>Develop implementation plans, milestones, budgets, risk registers, readiness criteria, governance routines, and stakeholder reporting.</li> <li>Manage customer transition, data and inventory migration, operational trials, issue resolution, and formal handover into business-as-usual operations.</li> <li>Act as the primary operational contact for assigned customers, review service performance, resolve concerns, and maintain clear action plans.</li> <li>Ensure activities outside agreed scope are identified, approved, documented, and communicated for billing.</li> </ul> <h2>Cross-Functional and Supplier Leadership</h2> <ul> <li>Coordinate cross-functional teams involving Operations, Sales, Finance, Procurement, IT, HSE, HR, Facilities, Engineering, and other support functions.</li> <li>Coordinate customers, contractors, equipment providers, system vendors, suppliers, and regulatory stakeholders to deliver implementation and operational outcomes.</li> <li>Define clear ownership, milestones, dependencies, escalation routes, and acceptance criteria across all project workstreams.</li> <li>Maintain transparent project governance and escalate material scope, timeline, cost, capacity, safety, quality, or customer risks promptly.</li> </ul> <h2>Organization Build-Up and People Leadership</h2> <ul> <li>Design the organization structure, staffing model, shift pattern, workforce plan, resource forecast, and competency framework for new and expanded operations.</li> <li>Develop recruitment, mobilization, induction, systems training, operational certification, and succession plans.</li> <li>Set clear objectives, assign responsibilities, monitor performance, and provide regular coaching and feedback.</li> <li>Ensure employees and outsourced personnel are trained, competent, engaged, and compliant with company policies and site requirements.</li> <li>Promote teamwork, accountability, discipline, inclusion, and continuous development.</li> </ul> <h2>Go-Live and Operational Launch</h2> <ul> <li>Lead warehouse commissioning, readiness reviews, operational testing, pre-go-live simulations, defect closure, and formal operational acceptance.</li> <li>Own go-live planning, cutover execution, command-centre governance, performance monitoring, and rapid issue resolution.</li> <li>Lead post-launch stabilization until agreed service, safety, inventory, productivity, cost, and control standards are consistently achieved.</li> <li>Complete formal handover into business-as-usual operations while retaining long-term accountability for warehouse performance.</li> </ul> <h2>Financial and Commercial Control</h2> <ul> <li>Own the warehouse P&L and deliver the approved budget, including achievement of the agreed EBIT target.</li> <li>Manage warehouse operating budgets and implementation costs, including labor, overtime, equipment, consumables, maintenance, subcontractors, and project expenditure.</li> <li>Support annual budgets, forecasts, business cases, CAPEX submissions, and resource-planning processes.</li> <li>Monitor productivity, utilization, cost per activity, revenue leakage, billing accuracy, and operational profitability.</li> <li>Validate billable activities and ensure complete, accurate, and timely billing inputs.</li> <li>Deliver approved projects within agreed scope, budget, timeline, and benefit expectations.</li> </ul> <h1>Decision-Making Authority</h1> <ul> <li>Deploy available manpower, equipment, storage capacity, and operational resources to meet service and implementation requirements.</li> <li>Stop unsafe or non-compliant work and remove unsafe equipment, contractors, or processes from service.</li> <li>Approve operational methods, warehouse layouts, readiness recommendations, SOPs, testing outcomes, and go-live actions within delegated authority.</li> <li>Escalate material resource, capacity, scope, timeline, compliance, customer, system, or financial risks.</li> <li>Recommend recruitment, organization design, training, disciplinary action, expenditure, supplier selection, process changes, and capital investment in line with the company approval matrix.</li> <li>Recommend whether an operation is ready to launch and define required corrective actions before approval.</li> </ul> <h1>Core Competencies</h1> <ul> <li>Operational leadership and disciplined execution</li> <li>Warehouse design, setup, expansion, and implementation management</li> <li>Project planning, governance, risk management, and delivery control</li> <li>WMS implementation, process digitization, and operational technology</li> <li>Inventory control, capacity planning, and productivity management</li> <li>People leadership, organization design, and competency development</li> <li>Customer focus, solution implementation, and stakeholder management</li> <li>Cross-functional leadership, negotiation, and supplier management</li> <li>Safety, quality, security, regulatory, and compliance leadership</li> <li>Commercial awareness, budgeting, CAPEX, and cost control</li> <li>Analytical thinking, structured problem-solving, and continuous improvement</li> <li>Change leadership, decisiveness under pressure, integrity, and accountability</li> </ul> <h1>Key Performance Indicators</h1> <ul> <li>Safety incidents, near-miss reporting, risk treatment, and corrective-action closure</li> <li>Inventory accuracy, stock-adjustment value, traceability, and control compliance</li> <li>Inbound, outbound, order-accuracy, damage, claims, and customer SLA performance</li> <li>Labor productivity, overtime, warehouse capacity, and equipment utilization</li> <li>Customer satisfaction, complaint resolution, and implementation stakeholder feedback</li> <li>Audit, regulatory, HSSEQ, security, and quality performance</li> <li>Budget achievement, implementation-cost control, CAPEX discipline, billing accuracy, and profitability</li> <li>Employee readiness, training completion, attendance, engagement, and retention</li> <li>Delivery of new warehouse and expansion projects against approved scope, timeline, budget, and benefits</li> <li>WMS, system-integration, testing, user-acceptance, and cutover readiness</li> <li>Operational readiness, commissioning, go-live, and stabilization performance</li> <li>Timely closure of implementation risks, defects, dependencies, and action plans</li> <li>Delivery of continuous-improvement savings, automation benefits, and productivity initiatives</li> </ul>       <p><strong>Now, here is what we need from you!</strong></p> <ul> <li>Bachelor’s degree in supply chain management, logistics, industrial engineering, operations management, business administration, or a related field.</li> <li>Typically 8–12 years of warehouse, contract-logistics, or supply-chain experience, including at least 3–5 years in a warehouse management role.</li> <li>Proven experience managing an established warehouse operation with accountability for safety, inventory, service, productivity, people, budgets, and customer performance.</li> <li>Demonstrated experience in the design, setup, implementation, commissioning, or launch of at least one new warehouse operation.</li> <li>Practical experience leading warehouse expansion, relocation, redesign, or major capacity-enhancement projects.</li> <li>Hands-on experience in warehouse layout planning, capacity modelling, racking or storage-media design, and MHE selection.</li> <li>Proven involvement in WMS implementation or major optimization projects, including requirements definition, systems integration, testing, user acceptance, training, cutover, and stabilization.</li> <li>Experience leading customer onboarding, operational transition, or contract-logistics implementation projects.</li> <li>Demonstrated ability to lead cross-functional teams involving Operations, Sales, Finance, Procurement, IT, HSE, HR, Facilities, Engineering, suppliers, contractors, and customers.</li> <li>Strong project-management capability, including planning, budgeting, risk management, governance, stakeholder reporting, commissioning, and go-live management.</li> <li>Experience developing SOPs, process maps, inventory controls, KPI frameworks, business-continuity plans, and operational governance.</li> <li>Sound knowledge of warehouse HSSEQ, regulatory compliance, audit requirements, racking safety, fire and emergency controls, and relevant ISO or quality-management systems.</li> <li>Project-management, Lean, Six Sigma, supply-chain, HSE, or quality certification is an advantage.</li> <li>Strong written and spoken English; additional languages are an advantage.</li> </ul> <p><strong>We offer:</strong></p> <ul> <li>Opportunities in a global company where you can contribute your ideas and skills to move towards our shared goals.</li> <li>Possible further career development</li> <li>Competitive salary</li> </ul> <p><strong>Why join DHL Global Forwarding?</strong></p>   <p>We are part of Deutsche Post DHL, the world’s leading logistics provider with operations in over 220 countries. Visit our career site on the web at <a href="https://www.logistics.dhl/us-en/home/careers.html">https://www.logistics.dhl/us-en/home/careers.html</a></p>   <p>Our <strong>TOP EMPLOYER prestigious certification</strong> attests to our best-in-class efforts to attract and retain talent by fostering a positive work environment and encouraging personal and professional development among employees. The development of talented women in our organization will be a focus for us and an important part of our DGF Strategy 2025. </p>   <p>We aspire to become the undisputed leader in our industry, <strong>when people think of forwarding; we want them to think DGF </strong>because we have:</p>   <ul> <li>The<strong> largest global network</strong> with more than 30,000 passionate employees</li> <li>The most <strong>efficient processes</strong> and <strong>fastest response times</strong></li> <li>The <strong>best solutions</strong> and <strong>best customer service</strong></li> </ul>   <p><strong>Our Vision: </strong>The Logistics Company for the World.</p> <p><strong>Our Mission: </strong>Excellence. Simply Delivered.<br> <strong>Our Purpose: </strong>Connecting People, improving lives.<br> <strong>Our Values: </strong>Respect & Results<br> <strong>Our Goals: </strong>Employer, Provider, and Investment of Choice, Living Responsibility</p>   <p><em>DHL Global Forwarding is an equal opportunity employer.  We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics. </em></p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Business Development Representative (BDR) – Remote Position Type: Full-Time, Remote Working Hours: U.<br>S. Business Hours About the Role At Pavago, one of our clients is hiring a motivated and consultative Business Development Representative (BDR) to generate, qualify, and nurture high-quality sales opportunities through inbound and outbound prospecting.<br> In this role, you’ll engage prospective customers, conduct discovery conversations, identify business needs, and hand qualified opportunities to Account Executives.<br> You’ll play a key role in driving pipeline growth while delivering a professional and consultative buying experience.<br> This opportunity is ideal for someone who enjoys prospecting, relationship building, lead qualification, and creating new business opportunities in a fast-paced B2B sales environment.<br> What You’ll Own Lead Qualification &amp; Discovery Respond to inbound leads generated through marketing campaigns, referrals, events, and website inquiries.<br> Conduct discovery calls to understand: Business needs Budget Timeline Decision-making process Qualify opportunities using frameworks such as: BANT MEDDIC SPICED SPIN Identify customer pain points and determine sales readiness.<br> Maintain detailed qualification notes and CRM records.<br> Outbound Prospecting &amp; Pipeline Generation Research target accounts using: LinkedIn Sales Navigator Apollo ZoomInfo Similar prospecting tools Execute multi-channel outbound campaigns through: Email Phone LinkedIn Social outreach Personalize messaging based on industry, ICP, and prospect challenges.<br> Build and maintain a consistent pipeline of qualified opportunities.<br> Pipeline Nurturing &amp; Relationship Building Nurture early-stage prospects through structured follow-up campaigns.<br> Share relevant resources, case studies, and educational content.<br> Re-engage inactive leads and convert them into active opportunities.<br> Build trust through a consultative sales approach.<br> Sales Collaboration Schedule meetings and discovery calls for Account Executives.<br> Prepare detailed qualification summaries and handoff notes.<br> Collaborate with sales and marketing teams to improve: Messaging Targeting Conversion rates Participate in pipeline reviews and sales strategy discussions.<br> CRM &amp; Sales Operations Maintain accurate records within: Salesforce HubSpot Zoho CRM Similar CRM platforms Track: Outreach activity Lead stages Conversion metrics Opportunity outcomes Maintain excellent CRM hygiene.<br> Prepare weekly pipeline and activity reports.<br> What Success Looks Like Consistently generates qualified sales opportunities.<br> Maintains a healthy and predictable pipeline.<br> Conducts effective discovery conversations.<br> Delivers seamless handoffs to Account Executives.<br> Maintains accurate CRM records and reporting.<br> Contributes directly to revenue growth.<br> What Makes You a Strong Fit You enjoy building relationships and starting conversations.<br> You’re naturally curious and ask thoughtful discovery questions.<br> You stay organized while managing multiple prospects.<br> You’re resilient and comfortable with outbound outreach.<br> You communicate confidently with decision-makers.<br> You’re motivated by goals, pipeline growth, and continuous improvement.<br> Required Experience &amp; Skills Experience 2+ years of experience in: Business Development Sales Development Inside Sales Outbound Prospecting Experience conducting discovery and qualification calls.<br> Hands-on experience with CRM platforms such as: Salesforce HubSpot Zoho CRM Experience using: LinkedIn Sales Navigator Apollo Outreach SalesLoft Similar sales engagement platforms Excellent written and verbal English communication skills.<br> Ability to manage multiple prospects and follow-up sequences simultaneously.<br> Nice to Have 3–5 years of BDR or SDR experience with a proven track record.<br> Experience selling: B2B SaaS Technology solutions Professional services High-ticket products or services Familiarity with: MEDDIC Challenger Sale SPIN Selling Sandler Methodology Experience supporting mid-market or enterprise sales teams.<br> Background in account-based selling and multi-channel outreach.<br> Tech Stack Salesforce HubSpot Zoho CRM LinkedIn Sales Navigator Apollo Outreach SalesLoft Google Workspace Microsoft Office What a Typical Day Looks Like Respond to inbound leads and conduct discovery calls.<br> Research target accounts and identify decision-makers.<br> Execute outbound email, phone, and LinkedIn campaigns.<br> Qualify opportunities and schedule meetings.<br> Update CRM records and pipeline stages.<br> Collaborate with Account Executives on active opportunities.<br> Review outreach metrics and optimize messaging.<br> In short: You’ll build qualified pipeline by identifying opportunities, engaging prospects, conducting discovery, and connecting Account Executives with sales-ready leads.<br> Key Metrics for Success (KPIs) Outreach activity (calls, emails, LinkedIn touches).<br> Discovery calls completed.<br> Qualified opportunities generated.<br> Lead-to-opportunity conversion rate.<br> Pipeline contribution.<br> CRM accuracy and documentation quality.<br> Prospect engagement and response rates.<br> Why This Role Stands Out Direct impact on pipeline growth and revenue generation.<br> Close collaboration with sales leadership and Account Executives.<br> Exposure to modern outbound sales strategies and tools.<br> Fully remote role aligned with U.<br>S. business hours.<br> Career progression into: Senior BDR Account Executive Business Development Manager Sales Leadership Interview Process Application Review Spark Hire Intro Video (3–5 minutes) Client Interview Offer &amp; Onboarding What Happens After You Apply After submitting your application, you’ll receive an email invitation from Spark Hire to record a short 3–5 minute Intro Video .<br> This is the first step in our hiring process and can be completed whenever it’s convenient for you.<br> Instead of multiple initial screening calls, you’ll have one opportunity to introduce yourself, discuss your business development experience, and explain how you’ve handled outbound prospecting, discovery calls, lead qualification, and pipeline generation.<br> You’ll also have the chance to demonstrate your communication style, objection-handling approach, and experience using CRM and sales engagement tools.<br> Your video will be reviewed by the hiring team before moving to the client interview.<br> You can record your video as many times as you’d like before submitting it—only your final version will be reviewed.<br> Please keep an eye on both your inbox and spam folder for your Spark Hire invitation after applying.<br> Apply Now If you’re passionate about outbound prospecting, building relationships, qualifying opportunities, and driving pipeline growth, we’d love to hear from you.<br> Apply today and help fuel business growth by creating high-quality sales opportunities.<br></span> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Property Management Sales Executive – Remote Position Type: Full-Time, Remote Working Hours: U.<br>S. Business Hours (EST Required) About the Role At Pavago, one of our clients is hiring a Property Management Sales Executive to convert qualified property owners and real estate investors into long-term property management clients.<br> This is a true closing role—not prospecting or appointment setting.<br> You’ll work exclusively with qualified inbound and company-provided leads, guiding prospects through the sales process, presenting tailored property management solutions, handling objections, and closing signed management agreements.<br> If you’re a confident closer with experience in property management or real estate sales and enjoy turning opportunities into long-term client relationships, this role is built for you.<br> What You’ll Own Sales Closing &amp; Deal Management Contact company-provided qualified leads and initiate sales conversations.<br> Lead discovery calls, presentations, and pricing discussions.<br> Convert qualified prospects into signed property management clients.<br> Confidently ask for the business and close opportunities.<br> Handle objections and negotiate terms professionally.<br> Ensure a seamless transition from signed agreement to onboarding.<br> Full Sales Cycle Management Manage the sales process from initial contact through signed agreement.<br> Quickly qualify opportunities and prioritize high-conversion prospects.<br> Drive deals forward while maintaining momentum throughout the sales cycle.<br> Maintain ownership of deal progression and timely follow-up.<br> Coordinate contract execution after closing.<br> Client Needs Analysis &amp; Solution Selling Understand the needs and challenges of: Property owners Landlords Real estate investors Recommend property management solutions based on portfolio size and investment goals.<br> Clearly communicate the value, ROI, and benefits of the company’s services.<br> Build urgency while maintaining a consultative sales approach.<br> Pipeline &amp; CRM Management Maintain accurate CRM records throughout the sales cycle.<br> Update deal stages, notes, and follow-up activities consistently.<br> Track pipeline health and forecast opportunities accurately.<br> Ensure CRM data remains organized and up to date.<br> What Makes You a Strong Fit Natural closer who enjoys negotiating and winning business.<br> Strong consultative selling skills.<br> Confident presenting value to property owners and investors.<br> Results-driven with excellent follow-through.<br> Comfortable working independently in a remote environment.<br> Organized with strong pipeline management skills.<br> Excellent verbal communication and relationship-building abilities.<br> Required Experience &amp; Skills Experience 2+ years of closing experience in: Property Management Real Estate Sales Proven history of closing deals—not just generating leads or setting appointments.<br> Experience selling directly to: Property owners Landlords Real estate investors Core Skills Strong understanding of: Property management services Pricing models Client expectations Excellent objection-handling and negotiation skills.<br> Ability to communicate value clearly and guide prospects toward confident buying decisions.<br> Experience using CRM platforms to manage sales pipelines.<br> Self-motivated with strong ownership and accountability.<br> Nice-to-Have Experience selling residential or commercial property management services.<br> Familiarity with property management software and CRM platforms.<br> Knowledge of real estate investment strategies and rental property operations.<br> Experience working with U.<br>S.-based clients.<br> What a Typical Day Looks Like Contact qualified property management leads.<br> Conduct discovery calls and sales presentations.<br> Present customized management solutions.<br> Handle objections and negotiate agreements.<br> Follow up with active opportunities.<br> Update CRM records and forecast pipeline activity.<br> Coordinate signed agreements with internal operations teams.<br> In short: You’ll turn qualified opportunities into long-term property management clients while owning every stage of the closing process.<br> Key Metrics for Success (KPIs) Number of deals closed Lead-to-client conversion rate Sales cycle length Average contract value Revenue generated Pipeline accuracy and CRM discipline Why Join Us?<br> Focus exclusively on closing qualified opportunities.<br> No cold prospecting or appointment setting.<br> Direct impact on revenue and company growth.<br> Fully remote work environment.<br> Performance-driven culture with long-term career opportunities.<br> Opportunity to advance into: Senior Sales Executive Sales Manager Business Development Manager Director of Sales Interview Process Spark Hire Intro Video (3–5 minutes) Client Interview Offer &amp; Onboarding What Happens After You Apply After submitting your application, you’ll receive an email invitation from Spark Hire to record a short 3–5 minute Intro Video .<br> This is the first step in our hiring process and can be completed whenever it’s convenient for you.<br> Instead of multiple initial screening calls, you’ll have one opportunity to introduce yourself, discuss your experience closing property management or real estate deals, explain your sales approach, and share examples of how you’ve handled objections, negotiated agreements, and consistently converted qualified leads into signed clients.<br> Your video will be reviewed by the hiring team before moving to the client interview.<br> You can record your video as many times as you’d like before submitting it—only your final version will be reviewed.<br> Please keep an eye on both your inbox and spam folder for your Spark Hire invitation after applying.<br> Apply Now If you’re an experienced closer who understands property management sales, thrives in consultative conversations, and enjoys turning qualified opportunities into long-term client relationships, we’d love to hear from you.<br> Apply today and help drive the growth of a leading property management business.<br></span> </div>

<p>To sell the Telecom Company's Business SME plans , products and its services to SME markets in Bahrain Establishes, develops and maintains business relationships with current customers and prospective customers to generate new business for the organization s products. Makes telephone calls and in-person visits and presentations to existing and prospective customers. Identify leads, manage prospects and acquire new business. Determines customer needs and propose appropriate service needs. Meets or exceed the new business sales goals. Regularly meet with SME Sales Manager to review weekly sales activities, progress on goals, and status of prospective customers</p><p><strong>Desired Candidate Profile</strong></p><p>Bachelors degree in Sales, Marketing, Business, or equivalent . Minimum 2 years of Sales experience in telecom (service providers) Bahrain driving license and own Car .</p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Additional Information: <br>This hotel is owned and operated by an independent franchisee, <br>A Properties Co. W.L.L. <br>The franchisee is a separate company and a separate employer from Marriott International, Inc. The franchisee solely controls all aspects of the hotel’s employment policies and practices, including hiring, firing, discipline, staffing, compensation, benefits, and all other terms and conditions of employment. If you accept a position at this hotel, you will be employed by a franchisee and not by Marriott International, Inc.<br>Job Summary:<br>Assist in achieving room, group, and overall hotel revenue targets. <br>Develop and maintain corporate, government, leisure, and MICE accounts. <br>Conduct sales calls, client visits, presentations, and site inspections. <br>Generate new business and follow up on leads and quotations. <br>Promote hotel rooms, meetings, events, and F&amp;B facilities. <br>Monitor market and competitor activities. <br>Coordinate with hotel departments to ensure excellent guest and client service. <br>Maintain accurate sales records and prepare regular reports. <br>Support sales activities, promotions, and networking events. <br>Ensure compliance with Marriott brand standards and hotel policies. <br>Qualifications:<br>Bachelor’s degree in Hospitality, Business Administration, Marketing, or a related field. <br>2–4 years of hotel sales experience, preferably with an international hotel brand. <br>Experience in corporate, government, leisure, group, and MICE sales. <br>Strong knowledge of the local market and business accounts. <br>Proven ability to achieve sales targets and generate new business. <br>Excellent communication, negotiation, and presentation skills. <br>Strong customer relationship and networking skills. <br>Good knowledge of Microsoft Office and hotel sales/CRM systems. <br>Fluent in English; Arabic is an advantage. <br>Professional, proactive, target-oriented, and customer-focused. <br>This company is an equal opportunity employer.<br>frnch1</span> </div>

<p>Welcome guests with warmth and professionalism, ensuring a memorable arrival and departure experience. Handle check-in, check-out, room reservations, and guest inquiries efficiently. Process payments and maintain accurate guest records. Respond promptly to guest requests and coordinate with other departments to ensure exceptional service. Handle telephone calls, emails, and guest correspondence professionally. Maintain Front Office standards in line with Sofitel and Accor brand expectations. Ensure confidentiality of guest information and compliance with hotel procedures.</p><p><strong>Desired Candidate Profile</strong></p><ul><li>Previous experience as a Receptionist or Front Office Agent in a hotel environment.</li><li>Knowledge and hands-on experience with Opera Cloud is mandatory.</li><li>Excellent communication and interpersonal skills.</li><li>Strong customer service orientation with a passion for hospitality.</li><li>Ability to multitask and work efficiently in a fast-paced environment.</li><li>Good command of written and spoken English.</li><li>Additional languages are an advantage.</li><li>Flexibility to work shifts, including weekends and public holidays.</li></ul>

<p>RCM FACILITATOR is required by our Client, to be assigned on a contract basis, located in Bahrain.</p><p>STARTING DATE: ASAP</p><p>DURATION: 6 mos (with possible extension)</p><p>PRINCIPAL RESPONSIBILITIES</p><p>Lead RCM workshops, optimizing maintenance strategies, and driving asset reliability improvements to enhance safety, compliance, and operational performance</p><p>Lead RCM workshops, engaging cross-functional teams to identify failure modes, analyze risks, and determine appropriate maintenance strategies.</p><p>Facilitate discussions on functional failures, failure modes, and effects to optimize asset performance and reliability.</p><p>Collaborate with asset managers to develop asset hierarchies and criticality assessments.</p><p>Provide expertise in integrating RCM methodologies into the asset management framework</p><p>Analyze historical maintenance and operational data to identify trends, risks, and opportunities for optimization</p><p>Train and mentor maintenance teams, engineers, and other stakeholders on RCM principles and practices.</p><p>Develop training materials and conduct workshops to enhance organizational understanding of reliability engineering.</p><p>Ensure all maintenance and reliability initiatives align with regulatory requirements and industry standards.</p><p>Stay updated on advancements in RCM methodologies and oil and gas industry practices.</p><p>EXPERIENCE / QUALIFICATIONS</p><p>20+ years of experience in the oil and gas industry.</p><p>The ideal candidate will have a deep understanding of reliability-centered maintenance methodologies, asset management practices, and failure analysis techniques.</p><p>Advanced certifications in RCM, reliability engineering, or asset management (e.g., CMRP, CRL, ARP) are highly preferred.</p><p>Expertise in RCM methodologies, RCA, FMEA, and predictive maintenance tools.</p><p>Proficiency in CMMS platforms such as SAP PM, Maximo, or similar.</p><p>Strong analytical skills with the ability to interpret complex data and make actionable recommendations.</p><p>Exceptional facilitation and communication skills to drive collaboration among diverse teams.</p><p>Leadership abilities with a focus on mentoring and empowering team members.</p><p>Strategic thinking and problem-solving skills for complex operational challenges.</p><p>Apply Now</p><p><strong>Desired Candidate Profile</strong></p><p>20+ years of experience in the oil and gas industry.</p><p>The ideal candidate will have a deep understanding of reliability-centered maintenance methodologies, asset management practices, and failure analysis techniques.</p><p>Advanced certifications in RCM, reliability engineering, or asset management (e.g., CMRP, CRL, ARP) are highly preferred.</p><p>Expertise in RCM methodologies, RCA, FMEA, and predictive maintenance tools.</p><p>Proficiency in CMMS platforms such as SAP PM, Maximo, or similar.</p><p>Strong analytical skills with the ability to interpret complex data and make actionable recommendations.</p><p>Exceptional facilitation and communication skills to drive collaboration among diverse teams.</p><p>Leadership abilities with a focus on mentoring and empowering team members.</p><p>Strategic thinking and problem-solving skills for complex operational challenges.</p>

<p>MAIN OBJECTIVES</p><p>The Digital Marketing Specialist will support Gulf Air’s email campaign operations and reporting as well as regular and ad hoc digital reporting. And develop cross-marketing and testing campaigns in addition to supporting email campaign setup.</p><p><br></p><p>He/she will contribute to the briefing process and support the delivery of campaigns to meet exacting deadlines by managing each step in the workflow. The job holder will need some basic coding ability in HTML.</p><p><br></p><p>Responsible for the execution and optimisation of the digital display campaigns, Search Engine Optimisation and Search Engine Marketing. Moreover, to improve conversion rates for digital marketing campaigns and Gulf Air’s website and subsites.</p><p><br></p><p>Responsible for daily iteration of digital marketing campaigns through all areas of the campaign's life cycle, with high focus on building the social media presence of the brand, using tags, promotions, user engagement and knowledge of algorithms.</p><p><br></p><p>MAIN DUTIES</p><p>Supports and proactively manage the development and execution of all digital marketing initiatives including social media, website, and automation programs. Moreover, help improve position of ecommerce platforms.</p><p><br></p><p>Develop a website traffic plan and create goals and benchmarks to meet.</p><p><br></p><p>Optimize website and social media channels for SEO as well as usability.</p><p><br></p><p>Execute and track Search Engine Optimisation and Search Engine Marketing campaigns.</p><p><br></p><p>Develop social media plans and owns the social media content calendar, and direct efficient use of paid search.</p><p><br></p><p>Prepare online newsletters and promotional emails and organize their distribution through various channels.</p><p><br></p><p>Provide creative ideas for content marketing and update website.</p><p><br></p><p>Collaborate with the team to improve user experience.</p><p><br></p><p>Track campaign ROI (Return on Investment) and provide insights for marketing based on data performance.</p><p><br></p><p>Manage social media channels, including publishing content and actively monitor its effectiveness and results.</p><p><br></p><p>Manage daily operations of social media channels, including theme, skin, or layout changes, when appropriate.</p><p><br></p><p>Monitor conversations and consumer comments, report opportunities and take appropriate action.</p><p><br></p><p>Ensuring all digital marketing campaigns are delivered on time and within budget</p><p><br></p><p>A/B Testing campaigns to trial new ideas for effectiveness</p><p><br></p><p>Working to strict deadlines and KPI’s as set by the Manager Digital Operations</p><p><br></p><p>Supporting the Marketing team in uploading content across our websites and portals.</p><p><br></p><p>Establish a variety of automated campaigns to support customer lifecycle marketing</p><p><br></p><p>Segment audiences and optimize campaigns to increase effectiveness</p><p><br></p><p>Identify additional digital channels to regularly communicate Gulf Air products and offerings to target audience</p><p><br></p><p>Leverage research and competitive intel to position Gulf Air as the airline of choice</p><p><br></p><p>Review website regularly: check links, enhance user experience, assure site is easy-to-navigate and runs at optimal performance</p><p><br></p><p>Check originality of site, ensuring content is not duplicated on other platforms</p><p><br></p><p>Serve as a brand ambassador to ensure all material consistently portrays the Gulf Air brand promise, identity and positioning</p><p><br></p><p>Follow campaign operations best practices as developed by the Digital Operations Manager.</p><p><br></p><p>EDUCATION</p><p>Bachelor’s in Web Media, Multi Media, Marketing or equivalent.</p><p><br></p><p>EXPERIENCE</p><p>Minimum 3-5 years of experience in digital marketing with good industry knowledge.</p><p><br></p><p><strong>Desired Candidate Profile</strong></p><p><br></p>

<p>About Calo (more here ) Calo is an app providing personalized meal plans for busy people through nutritional algorithms, built with love by chefs, nutritionists, and software engineers. Launched in Bahrain in 2019, we have since expanded to 7 countries, delivered millions of meals to our customers, and are now expanding our mission of making healthy easy to retail and other verticals. We're on a noble mission to make healthy easy. We think this is one of the most important problems to tackle in our world today. We have global ambitions - no small thinking here.</p><p>Why This Role Matters</p><p>We're looking for talented, enthusiastic and dedicated Customer Experience Associates to be the main point of contact for our customers. In this role, your tasks would include addressing customer queries, sharing feedback with different departments, and identifying ways to improve our processes.</p><p>What You ll Do</p><ul><li>Communicating with customers over live chat and phone calls to answer their questions and help solve their problems</li><li>Building relationships with customers from the moment they speak to us by welcoming them and making sure they re happy with their experience</li><li>Onboarding customers to kick-off their journey</li><li>Exhibiting a strong sense of empathy when dealing with people &amp; communicating with different teams to resolve the customers issues</li><li>Ensuring the customer is WOW ed by our service by going above &amp; beyond to make sure they leave the conversation satisfied</li><li>Communicating feedback to the team and following up on resolving customers pain points</li></ul><p>The Hiring Journey</p><ul><li>Screening meeting with our TA team</li><li>Technical interview</li><li>Culture-fit interview</li><li>Offer stage</li></ul><p>Ready to Join?</p><p>If this role excites you, and you see yourself matching at least 85% of the criteria above, what are you waiting for? Yalla, let s gooo!</p><p><strong>Desired Candidate Profile</strong></p><p>Fresh graduate or preferably working in a customer service role for 1 - 3 years Have excellent verbal and written communication skills in English &amp; Arabic, and you re also a fast typer Passionate about problem solving; you get satisfaction from making people s lives better A people s person by nature Have a deep sense of empathy &amp; drive to resolve customer issues Maintain a calm demeanor when facing challenges or stressful situations Ability to organize your time efficiently, and complete tasks in a timely manner Interested in working on shift basis</p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <strong>About Calo (more </strong><strong>here</strong><strong>)</strong><p>Calo is an app providing personalized meal plans for busy people through nutritional algorithms, built with love by chefs, nutritionists, and software engineers.</p><br><br><p>Launched in Bahrain in 2019, we have since expanded to 7 countries, delivered millions of meals to our customers, and are now expanding our mission of making healthy easy to retail and other verticals.</p><br><br><p>We're on a noble mission to make healthy easy. We think this is one of the most important problems to tackle in our world today. We have global ambitions - no small thinking here.</p><br><br><strong>Why This Role Matters</strong><p><span>We're looking for talented, enthusiastic and dedicated Customer Experience Associates to be the main point of contact for our customers. In this role, your tasks would include addressing customer queries, sharing feedback with different departments, and identifying ways to improve our processes.</span></p><br><br><span><strong>What You’ll Do</strong></span><ul><li><p><span>Communicating with customers over live chat and phone calls to answer their questions and help solve their problems</span></p><br><br></li><li><p><span>Building relationships with customers from the moment they speak to us by welcoming them and making sure they’re happy with their experience</span></p><br><br></li><li><p><span>Onboarding customers to kick-off their journey</span></p><br><br></li><li><p><span>Exhibiting a strong sense of empathy when dealing with people &amp; communicating with different teams to resolve the customers’ issues</span></p><br><br></li><li><p><span>Ensuring the customer is WOW’ed by our service by going above &amp; beyond to make sure they leave the conversation satisfied</span></p><br><br></li><li><p><span>Communicating feedback to the team and following up on resolving customers’ pain points</span></p><br><br></li></ul><span><strong>What We’re Looking For</strong></span><ul><li><p><span>Fresh graduate or preferably working in a customer service role for 1 - 3 years</span></p><br><br></li><li><p><span>Have excellent verbal and written communication skills in English &amp; Arabic, and you’re also a fast typer</span></p><br><br></li><li><p><span>Passionate about problem solving; you get satisfaction from making people’s lives better</span></p><br><br></li><li><p><span>A people’s person by nature</span></p><br><br></li><li><p><span>Have a deep sense of empathy &amp; drive to resolve customer issues</span></p><br><br></li><li><p><span>Maintain a calm demeanor when facing challenges or stressful situations</span></p><br><br></li><li><p><span>Ability to organize your time efficiently, and complete tasks in a timely manner</span></p><br><br></li><li><p><span>Interested in working on shift basis</span></p><br><br></li></ul><span><strong>The Hiring Journey</strong></span><ul><li><p>Screening meeting with our TA team</p><br><br></li><li><p>Technical interview</p><br><br></li><li><p>Culture-fit interview</p><br><br></li><li><p>Offer stage</p><br><br></li></ul><strong>Ready to Join?</strong><p>If this role excites you, and you see yourself matching at least 85% of the criteria above, what are you waiting for? <strong>Yalla, let’s gooo! </strong></p><br><br> <br><br> </div>