Call Center Jobs in Bahrain
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<p><h4>Company description<\/h4>\n<p>Introducing Raffles Al Areen Palace Bahrain, an extraordinary addition to Raffles Hotel's renowned portfolio. This ultra-luxury property offers a unique experience as \"The Palace of the Secret Garden.\" With 78 private pool villas ranging from 1 to 3 bedrooms, Raffles Al Areen Palace Bahrain redefines luxury hospitality in Bahrain.<\/p>\n<p>Our spacious villas, starting from 400 sqm, feature private pools and jacuzzis, providing guests with ultimate relaxation and privacy. Our dedicated team of Raffles Legendary Butlers ensures exceptional service and attention to detail, creating unforgettable moments for each guest.<\/p>\n<p>Conveniently located just 40 minutes from the airport and 30 minutes from the city center, Raffles Al Areen Palace Bahrain offers easy access to Exhibition World Bahrain, Bahrain International Circuit (BIC), and the Al Dana Amphitheater, making it an ideal choice for cultural, entertainment, and business destinations.<\/p>\n<h4>Job description<\/h4>\n<h4>Key responsibilities:<\/h4>\n<ul>\n<li>Perform authentic Moroccan Hammam treatments following Raffles spa standards.<\/li>\n<li>Ensure the highest level of guest comfort, hygiene, and satisfaction.<\/li>\n<li>Prepare and maintain the Hammam treatment area and equipment.<\/li>\n<li>Recommend suitable spa treatments and retail products to guests.<\/li>\n<li>Maintain professional knowledge of spa treatments, products, and wellness practices.<\/li>\n<li>Adhere to all health, safety, and hygiene standards.<\/li>\n<\/ul>\n<h4>Qualifications<\/h4>\n<ul>\n<li>Previous experience as a Moroccan Bath\/Hammam Therapist in a luxury hotel or spa.<\/li>\n<li>Strong knowledge of traditional Moroccan bath rituals and techniques.<\/li>\n<li>Excellent customer service and communication skills.<\/li>\n<li>Professional appearance and positive attitude.<\/li>\n<li>Ability to work flexible shifts, including weekends and holidays.<\/li>\n<li>English language proficiency is required; Arabic is an advantage.<\/li>\n<\/ul>\n<h4>Additional information<\/h4>\n<ul>\n<li>Opportunity to join the first Raffles in Bahrain.<\/li>\n<li>Employee benefit card offering discounted rates in Accor worldwide.<\/li>\n<li>Learning programs through our Academies.<\/li>\n<li>Opportunity to develop your talent and grow within your property and across the world.<\/li>\n<li>Ability to make a difference through our Corporate Social Responsibility activities.<\/li>\n<\/ul><\/p><p><\/p>
<b>About the Role<br></b>The IT Operations Manager is responsible for leading and governing end-to-end IT operations across Zain Bahrain, covering infrastructure, enterprise applications, digital services, public and private cloud platforms, service desk, and operational support functions.<br>The role ensures availability, reliability, security, supportability, maintainability, lifecycle governance, and continuous improvement of all technology services supporting internal business operations and customer-facing platforms.<br>The position is accountable for IT Service Management, Enterprise Application Maintenance and Operations, Infrastructure Operations, Hybrid Multi-Cloud Operations, DevOps and Platform Operations, Database Administration, Disaster Recovery, Business Continuity, Operational Governance, Vendor Management, and Technology Lifecycle Management.<br>The role drives operational excellence through automation, proactive monitoring, service performance management, change and release governance, security and compliance adherence, cost optimization, and alignment with Zain Bahrain technology and digital transformation objectives.<br><b><br>Responsibilities<br></b>Technology Operations Leadership & Service Management<br><br>Lead end-to-end Technology Operations across infrastructure, applications, cloud, digital platforms, databases, service desk, and end-user support.<br><br>Own KPIs, SLAs/OLAs, availability, incident/problem/change/release management, service reviews, reporting, and continuous improvement.<br><br>Maintain service catalogue, documentation, ownership/escalation models, knowledge base, and coordinate priorities across Technology, Cybersecurity, Digital, business, and vendors.<br>Enterprise Applications & Digital Platforms<br><br>Own availability, performance, support, and lifecycle governance of enterprise and customer-facing applications.<br><br>Oversee patches, upgrades, releases, enhancements, vendor support, monitoring, SLAs/OLAs, production readiness, rollback, and business validation.<br><br>Ensure stable infrastructure operations supporting enterprise applications, digital platforms, customer-facing services, integrations, and supporting business systems.<br><br>Ensure backup, data recovery, data protection, access governance, audit evidence, continuity, capacity, performance, modernization, and customer-impact monitoring.<br>Hybrid Multi-Cloud & Public Cloud Operations<br><br>Manage on-premises, private, hybrid, and public cloud operations (i.e.: Azure, AWS, OCI, and other approved platforms).<br><br>Govern workload placement, landing zones, connectivity, identity/access, monitoring, backup, resilience, support models, shared responsibility, and cloud readiness.<br><br>Implement FinOps covering cost visibility, allocation, forecasting, optimization, anomalies, and accountability.<br>Infrastructure, Platforms & End-User Operations<br><br>Oversee Service Desk, IT Support, endpoints, hardware, user lifecycle, and ticket fulfilment.<br><br>Manage Windows, Linux, Solaris, Microsoft 365, Entra ID, Active Directory, collaboration, messaging, identity, licensing, virtualization, and private cloud platforms including VMware, Huawei FusionCompute, and Oracle VM.<br><br>Oversee servers, storage, backup, archiving, DR, ransomware protection, business continuity, and database operations including patching, tuning, HA, recovery, upgrades, and licensing.<br><br>Ensure availability, resilience, monitoring, integrations, and vendor support for contact centre platforms.<br>DevOps, Kubernetes, Automation & Observability<br><br>Lead DevOps, Kubernetes, automation, and observability operations, including Rancher, cluster upgrades, governance, patching, hardening, and Linux administration.<br><br>Oversee CI/CD and GitOps tools including Helm, ArgoCD, GitLab, and Ansible; govern Prometheus, Grafana, ELK/EFK, Dynatrace, or equivalent monitoring and logging.<br><br>Drive automation across deployments, reporting, compliance, monitoring, and recovery.<br>Governance, Risk, Audit, Compliance & Security Alignment<br><br>Develop and enforce Technology Operations policies, standards, procedures, controls, and governance frameworks.<br><br>Maintain audit readiness through risk registers, remediation plans, lifecycle governance, access evidence, compliance tracking, audits, regulatory reviews, and security assessments.<br><br>Partner with Cybersecurity on vulnerability remediation and operational controls across infrastructure, applications, cloud, DevOps, and digital services; ensure key operational activities are approved, traceable, and auditable.<br>Budget, Vendor, Asset & Lifecycle Management<br><br>Own CAPEX/OPEX planning across applications, infrastructure, cloud, licenses, support contracts, end-user services, storage, tooling, and professional services.<br><br>Manage vendors, managed services, contracts, renewals, escalations, service reviews, licensing, and commercial optimization.<br><br>Forecast capacity, lifecycle refreshes, upgrades, renewals, platform expansion, and resources while driving cost optimization.<br>Internet Protocol (IP) Operations<br><br>From an infrastructure readiness point of view, oversee enterprise IP networks, services, and operational support to ensure availability, performance, capacity, and resilience.<br><br>Ensure integration across enterprise networks, applications, cloud, data centers, communication, and supporting technology platforms.<br><br>Monitor enterprise IP service performance and coordinate incident, problem, change, and vendor management.<br><br>Ensure appropriate security, access controls, backup, DR, documentation, and operational standards are maintained.<br>Perform any other tasks as requested.<br>Required qualifications & Experience<br><b><br></b><br><p><strong>Desired Candidate Profile</strong></p><b style="font-size: 11px;">Qualifications:<br></b><span style="font-size: 11px;">Bachelor degree in Computer Science, Information Technology, Computer Engineering, Telecommunications, or related field. Master degree or professional management qualification is preferred.</span><br><span style="font-size: 11px;">ITIL Foundation or higher is preferred. Certifications in Microsoft Azure, AWS, Google Cloud, Oracle Cloud, VMware, Kubernetes, database administration, cybersecurity, project management, FinOps, or service management are advantageous.</span><br><b style="font-size: 11px;"><br>Experience</b><span style="font-size: 11px;">:</span><br><span style="font-size: 11px;">8+ years of progressive IT operations, infrastructure, application operations, cloud operations, or service management experience, including experience managing vendors, service performance, lifecycle governance, audits, budgets, and cross-functional operational delivery. Telecom, digital services, or regulated-industry experience is preferred.</span><br><b style="font-size: 11px;"><br>Skills and Knowledge:<br></b><span style="font-size: 11px;">Strong knowledge of ITSM, enterprise application operations, application maintenance, service desk, systems administration, Microsoft cloud and identity, databases, virtualization, storage, backup, disaster recovery, contact center systems, API/middleware, DevOps, Kubernetes, public cloud, hybrid cloud, monitoring, automation, and operational security controls.</span><br><span style="font-size: 11px;">Technology Operations Management</span><br><span style="font-size: 11px;">Cloud and Hybrid Multi-Cloud Operations</span><br><span style="font-size: 11px;">IT Service Management</span><br><span style="font-size: 11px;">Incident, Problem, Change and Release Management</span><br><span style="font-size: 11px;">Service Desk and End-User Support</span><br><span style="font-size: 11px;">Infrastructure and Platform Lifecycle Management</span><br><span style="font-size: 11px;">Database and Integration Operations</span><br><span style="font-size: 11px;">Backup, Disaster Recovery and Business Continuity</span><br><span style="font-size: 11px;">DevOps, Kubernetes and Automation</span><br><span style="font-size: 11px;">Enterprise Application Maintenance and Operations</span><br><span style="font-size: 11px;">Governance, Risk, Compliance and Audit Readiness</span><br><span style="font-size: 11px;">Vendor, Contract, Budget and Cost Optimization</span><br><span style="font-size: 11px;">Business Technical Awareness and Stakeholder Management</span><br><span style="font-size: 11px;">Equal Employment Opportunity Statement</span><br><span style="font-size: 11px;">We are an equal opportunity employer and welcome applications from individuals of all backgrounds, including persons with disabilities and those who may require reasonable accommodations to perform their duties. We are committed to maintaining an inclusive workplace and to ensuring that all employees are supported to succeed.</span><br>
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<br>Company Description<br><br><p>Introducing Raffles Al Areen Palace Bahrain, an extraordinary addition to Raffles Hotel's renowned portfolio. This ultra-luxury property offers a unique experience as "The Palace of the Secret Garden." With 78 private pool villas ranging from 1 to 3 bedrooms, Raffles Al Areen Palace Bahrain redefines luxury hospitality in Bahrain. Our spacious villas, starting from 400 sqm, feature private pools and jacuzzis, providing guests with ultimate relaxation and privacy. Our dedicated team of Raffles Legendary Butlers ensures exceptional service and attention to detail, creating unforgettable moments for each guest. Conveniently located just 40 minutes from the airport and 30 minutes from the City Center, Raffles Al Areen Palace Bahrain offers easy access to Exhibition World Bahrain, Bahrain International Circuit (BIC), and the Al Dana Amphitheater, making it an ideal choice for cultural, entertainment, and business destinations.</p><br><br>Job Description<br><br><ul><li>Receive and record guests’ reservations and assign tables</li><li>Greet guests at entrance of dining room, restaurant, or lounge and escort them to tables or other seating areas</li><li>Speak with guests to ensure satisfaction with food and service, and attend to complaints</li><li>Order necessary dining room supplies and equipment</li><li>Inspect dining and serving areas and equipment</li><li>Supervise and co-ordinate activities of food and beverage servers and other serving staff</li><li>Maintain financial statements and records.</li><li>Comply to LQA and Forbes standards at all times whilst on duty.</li><li>Perform any other duties as assigned by Management</li></ul><br>Qualifications<br><br><ul><li>Have completed secondary school education.</li><li>Exceptional communication and interpersonal skills.</li><li>Hospitality related Degree or Diploma</li><li>Minimum of 1-2 years’ experience as a waitress/hostess in a five-star hotel</li><li>Advanced levels of Business English</li><li>Proficiency in a second language such as Arabic.</li><li>Excellent food & beverage knowledge</li><li>The ability to work well under pressure.</li><li>Excellent attention to detail</li><li>Experienced in Fire & Life safety systems.</li></ul><br>Additional Information<br><br><ul><li>Opportunity to join the first Raffles in Bahrain</li><li>Employee benefit card offering discounted rates in Accor worldwide</li><li>Learning programs through our Academies</li><li>Opportunity to develop your talent and grow within your property and across the world!</li><li>Ability to make a difference through our Corporate Social Responsibility activities.</li></ul> </div>
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<br>Company Description<br><br><p>Introducing Raffles Al Areen Palace Bahrain, an extraordinary addition to Raffles Hotel's renowned portfolio. This ultra-luxury property offers a unique experience as "The Palace of the Secret Garden." With 78 private pool villas ranging from 1 to 3 bedrooms, Raffles Al Areen Palace Bahrain redefines luxury hospitality in Bahrain. Our spacious villas, starting from 400 sqm, feature private pools and jacuzzis, providing guests with ultimate relaxation and privacy. Our dedicated team of Raffles Legendary Butlers ensures exceptional service and attention to detail, creating unforgettable moments for each guest. Conveniently located just 40 minutes from the airport and 30 minutes from the City Center, Raffles Al Areen Palace Bahrain offers easy access to Exhibition World Bahrain, Bahrain International Circuit (BIC), and the Al Dana Amphitheater, making it an ideal choice for cultural, entertainment, and business destinations.</p><br><br>Job Description<br><br><ul><li><p>Lead and supervise the In-Villa Dining team during shifts</p><br></li><li><p>Demonstrate strong knowledge of menu items, ingredients, garnishes, and preparation methods</p><br></li><li><p>Greet guests warmly and provide professional, personalized in-room dining service</p><br></li><li><p>Set up, present, and serve meals according to departmental standards</p><br></li><li><p>Respond to guest enquiries and promote upselling opportunities</p><br></li><li><p>Maintain cleanliness, hygiene, and organization of trolleys, workstations, and equipment</p><br></li><li><p>Follow food safety and HACCP standards at all times</p><br></li><li><p>Handle collection and breakdown of used dishes, trays, and trolleys efficiently</p><br></li><li><p>Report guest feedback, complaints, and irregularities to management</p><br></li><li><p>Support other F&B outlets during busy periods as needed</p><br></li><li><p>Safely operate and drive a buggy for timely delivery and collection of orders</p><br></li><li><p>Take full responsibility for Destination Dining setups and create "WOW Experiences"</p><br></li><li><p>Train, coach, and mentor junior waitstaff</p><br></li><li><p>Coordinate daily tasks and ensure timely service delivery</p><br></li></ul><br>Qualifications<br><br><ul><li><p>2–3 years luxury in-room dining experience</p><br></li><li><p>Minimum 1 year in a supervisory or captain role</p><br></li><li><p>Excellent English communication skills</p><br></li><li><p>Additional languages are a plus</p><br></li><li><p>Strong leadership and team management skills</p><br></li><li><p>Ability to work outdoors</p><br></li><li><p>Professional grooming and guest discretion</p><br></li></ul><br>Additional Information<br><br><ul><li>Opportunity to join the first Raffles in Bahrain</li><li>Employee benefit card offering discounted rates in Accor worldwide</li><li>Learning programs through our Academies</li><li>Opportunity to develop your talent and grow within your property and across the world!</li><li>Ability to make a difference through our Corporate Social Responsibility activities.</li></ul> </div>
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<br>Company Description<br><br><p><strong>"Why work for Accor?</strong></p><br><p><br>We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.<br>By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/<br>Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS"</p><br><br>Job Description<br><br><p>We are seeking a passionate and skilled <strong>Spa Therapist</strong> to join our award-winning <strong>Thalassa Sea & Spa</strong> – the only seawater spa in the GCC. If you are dedicated to wellness, excellence, and personalized guest experiences, we invite you to be part of our luxury hospitality journey.</p><br><p><strong>Key Responsibilities:</strong></p><br><ul><li><p>Provide professional massage, body, and facial treatments in accordance with spa protocols</p><br></li><li><p>Create personalized experiences tailored to guest needs, ensuring comfort and well-being</p><br></li><li><p>Maintain cleanliness, hygiene, and ambiance of treatment rooms and spa areas</p><br></li><li><p>Promote spa services and retail products, driving guest loyalty and revenue</p><br></li><li><p>Uphold Sofitel brand standards and contribute to a serene, luxurious spa environment</p><br></li><li><p>Maintain accurate records of treatments, schedules, and guest preferences</p><br></li></ul><br>Qualifications<br><br><ul><li><p>Recognized certification in massage therapy and/or beauty therapy</p><br></li><li><p>Minimum 2 years’ experience in a luxury spa or wellness center</p><br></li><li><p>Knowledge of a variety of treatments including aromatherapy, deep tissue, and skincare</p><br></li><li><p>Exceptional grooming and interpersonal skills</p><br></li><li><p>Fluency in English; additional languages are a plus</p><br></li><li><p>Commitment to service excellence and guest satisfaction</p><br></li></ul><br>Additional Information<br><br><p><strong>Your team and working environment:</strong></p><br><ul><li>Sofitel Bahrain Zallaq Thalassa Sea & Spa is 5 star Luxury Hotel with 266 Luxury Rooms & Suites Including 4 Water Villas, 1 Royal Suite, 6 Opera Suites, 21 Prestige Suites, 32 Club Millesime Rooms, 202 Luxury Rooms, 5 Restaurant & 4 Bars, 1 Grand Ballroom, 2 Meeting Rooms, Beach Club, Kids Club and the first Thalassa Spa in the Gulf Cooperation Council Countries (GCC)<br>https://careers.accor.com/</li></ul><p><strong>Our commitment to Diversity & Inclusion:</strong></p><br><ul><li>We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.</li></ul> </div>
<p> <strong>POSITION SUMMARY</strong> </p> <p> </p> <p>First impressions are everything. When guests arrive at our hotels, we want that impression to be memorable. The same goes for departures. When guests leave, we want them to go with a smile and a feeling that we were there for them throughout their stay. We want to build an experience that is memorable and unique from start to finish. Our Guest Arrival Experts take the initiative to deliver a wide range of services that guide guests through their arrival and departure experiences. They are empowered to move about their space and do what needs to be done. Whether processing operational needs, addressing guest requests, completing reports, or sharing the highlights of the local area, the Guest Arrival Expert makes transactions feel like part of the experience.</p> <p>Respond to guest requests for special arrangements or services (e.g., transportation, reservations, dry cleaning) by making arrangements or identifying appropriate providers. Respond to special requests from guests with unique needs and follow up to ensure satisfaction. Gather, summarize, and provide information to guests about the property and the surrounding area amenities, including special events and activities. Answer, record, and process all guest calls, messages, requests, questions, or concerns. Contact appropriate individual or department (e.g., Bellperson, Housekeeping) as necessary to resolve guest call, request, or problem. Review shift logs/daily memo books and document pertinent information in logbooks. Monitor club lounge for seating availability, service, safety, and well-being of guests.</p> <p>No matter what position you are in, there are a few things that are critical to success creating a safe workplace, following company policies and procedures, maintaining confidentiality, protecting company assets, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Arrival Experts will be on their feet and moving around (stand, sit, or walk for an extended time) and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance and objects weighing more than 75 pounds with assistance.. Doing all these things well (and other reasonable job duties as requested) is critical for Guest Arrival Experts to get it right for our guests and our business each and every time.</p><p><strong>Desired Candidate Profile</strong></p><p>PREFERRED QUALIFICATIONS</p> <p>Education: High school diploma or G.E.D. equivalent.</p> <p>Related Work Experience: No related work experience.</p> <p>Supervisory Experience: No supervisory experience.</p> <p>License or Certification: None</p>
<p>Food preparation and cooking</p><ul><li><p>Carry out precise mise en place for the assigned section: brunoise, julienne, tourné, portioning and trimming to the Chef's specification.</p></li><li><p>Prepare and cook dishes to standard recipes, weights and plating guides, matching the photo spec for every plate.</p></li><li><p>Prepare stocks, jus, emulsions, reductions, purees and garnishes from scratch.</p></li><li><p>Use fine dining techniques as trained: sous-vide, confit, curing, smoking, tempering and precise temperature cooking.</p></li><li><p>Handle premium ingredients (wagyu, seafood, caviar, truffle, foie gras) with minimal waste.</p></li><li><p>Rotate between garde manger, entremetier, poissonnier, saucier and pâtisserie for training and cover.</p></li></ul><p>Fine dining service</p><ul><li><p>Support à la carte, tasting menu, chef's table and private dining service at the pass.</p></li><li><p>Respond to calls from the pass quickly and time each course to the Chef's call.</p></li><li><p>Plate with tweezers and precision, keeping plate rims clean and presentation identical across covers.</p></li><li><p>Adapt dishes for allergies and dietary requests (vegan, gluten-free, halal) exactly as the Chef instructs.</p></li><li><p>Help with menu tastings, new dish trials and seasonal menu changes.</p></li><li><p>Cover banquets, in-room dining and hotel events when the rota requires.</p></li></ul><p>Stock and store control</p><ul><li><p>Receive deliveries and check quantity, quality and temperature against orders.</p></li><li><p>Label, date and store all food correctly, following FIFO (first in, first out).</p></li><li><p>Record waste and report low stock or poor-quality produce to the Chef de Partie.</p></li><li><p>Complete daily requisitions from the main store.</p></li></ul><p>Teamwork and communication</p><ul><li><p>Follow instructions from the Chef de Partie, Sous Chef and Executive Chef.</p></li><li><p>Attend briefings and share section issues at shift handover.</p></li><li><p>Report customer allergy requests and equipment faults immediately.</p></li><li><p>Take part in training sessions and help new trainees learn basic tasks.</p></li><li><p>Carry out other reasonable duties requested by management.</p></li></ul><p>Food safety, hygiene and HSE</p><ul><li><p>Follow HACCP procedures and Bahrain Ministry of Health food safety requirements.</p></li><li><p>Record fridge, freezer and food core temperatures on the daily logs.</p></li><li><p>Prevent cross-contamination with colour-coded boards and correct storage of raw and cooked foods.</p></li><li><p>Handle allergen orders exactly as the allergen matrix states.</p></li><li><p>Clean and sanitise the workstation, utensils and equipment to the cleaning schedule.</p></li><li><p>Wear full, clean uniform and follow personal hygiene rules at all times.</p></li><li><p>Use knives, slicers, fryers and ovens safely and report any hazard or accident at once.</p></li><li><p>Know fire, gas-leak and first aid procedures for the kitchen.</p></li></ul><p><strong>Desired Candidate Profile</strong></p><p>HACCP </p>
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<span>Role Summary The Sales Executive is responsible for developing and maintaining strong customer relationships, identifying new business opportunities, preparing quotations, achieving assigned sales targets, and ensuring a smooth sales and order fulfillment process.<br> The role involves regular customer visits, market research, coordination with internal departments and suppliers, and follow-up on payments and deliveries.<br> The position requires a customer-focused individual with strong communication and sales skills and preferably experience in the lubricants and spare parts industry.<br> Key Responsibilities Research and identify potential customers for the company’s products and services.<br> Develop and maintain strong relationships with customers, consultants, and third parties to secure new business opportunities and deals.<br> Handle customer inquiries received by email, fax, and phone, and provide appropriate information and quotations.<br> Follow up on quotations and maintain accurate and updated quotation records.<br> Identify, contact, and visit new and existing customers to understand their requirements and recommend suitable products.<br> Prepare and deliver technical presentations to customers and prospective customers.<br> Explain product features, capabilities, and limitations based on customer requirements and technical knowledge.<br> Follow up on customer orders and coordinate with relevant departments to ensure timely and accurate delivery.<br> Coordinate with suppliers regarding placed orders and arrange the required logistics until the products are received by the store.<br> Achieve the assigned sales targets for the designated product category.<br> Conduct regular market research and analysis and provide management with relevant feedback and recommendations.<br> Handle customer complaints professionally and ensure timely resolution by coordinating with the relevant departments.<br> Maintain regular communication with customers to ensure a high level of customer satisfaction.<br> Maintain accurate records of customer communications, sales activities, quotations, and business opportunities.<br> Submit required sales and activity reports, including daily call reports, weekly work plans, and monthly/annual territory analysis.<br> Follow up on customer payments and ensure timely collection of outstanding amounts in accordance with approved credit facilities.<br> Conduct appropriate market and customer financial investigations before applying for credit facilities.<br> Follow company policies and procedures throughout all stages of the sales cycle.<br> Ensure a prompt, efficient, and timely flow of sales-related documentation.<br> Attend all required training programs.<br> Comply with the requirements of Nass Commercial’s Integrated Management System (IMS).<br> Maintain a professional appearance and conduct at all times.<br> Perform any other duties that may reasonably and safely be assigned.<br> Qualifications, Skills & Experience Bachelor’s degree in Commerce, Engineering, or a related field.<br> All educational certificates must be authorized/recognized by the relevant Bahrain Government authorities.<br> 2–5 years of relevant sales experience , preferably within automotive spare parts, or related industry.<br> Strong sales and business development skills.<br> Good understanding of business and commercial principles.<br> Strong customer service and relationship-management skills.<br> Excellent interpersonal and communication skills.<br> Strong negotiation and persuasion skills.<br> Customer-focused with the ability to understand and respond to customer needs.<br> Good organizational skills with attention to quality, structure, persistence, and deadlines.<br> Good computer skills, including Microsoft Office.<br> Ability to learn the company’s products, business, culture, and processes quickly.<br> Ability to work independently and under pressure while maintaining safety and efficiency.<br></span> </div>
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<br>Company Description<br><br><p>Introducing Raffles Al Areen Palace Bahrain, an extraordinary addition to Raffles Hotel's renowned portfolio. This ultra-luxury property offers a unique experience as "The Palace of the Secret Garden." With 78 private pool villas ranging from 1 to 3 bedrooms, Raffles Al Areen Palace Bahrain redefines luxury hospitality in Bahrain. Our spacious villas, starting from 400 sqm, feature private pools and jacuzzis, providing guests with ultimate relaxation and privacy. Our dedicated team of Raffles Legendary Butlers ensures exceptional service and attention to detail, creating unforgettable moments for each guest. Conveniently located just 40 minutes from the airport and 30 minutes from the City Center, Raffles Al Areen Palace Bahrain offers easy access to Exhibition World Bahrain, Bahrain International Circuit (BIC), and the Al Dana Amphitheater, making it an ideal choice for cultural, entertainment, and business destinations.</p><br><br>Job Description<br><br><p>As a Therapist at Raffles, our guests will enjoy an exceptional wellness experience provided by you. You will offer a wide variety of high-quality spa treatments in an unparalleled setting to ensure their relaxation, satisfaction, and well-being.</p><br><p>The experience and attention to detail you provide during treatments will ensure that our guests leave with a memorable experience to share.</p><br><p><strong>Responsibilities</strong></p><br><ul><li>Provide a professional, friendly, and engaging service.</li><li>Maintain a service-oriented attitude, offering guests information about your department and other hotel facilities in a professional and courteous manner.</li><li>Perform massages, body treatments, and facials as required, ensuring guests' comfort at all times.</li><li>Guarantee personalized service for guests by recognizing and responding to their needs and expectations.</li><li>Maintain a clean, hygienic, and organized workspace at all times, ensuring that all equipment operates according to safety and hygiene standards.</li><li>Actively participate in other Spa-related activities, such as promotions in different resort areas, product or service sales, workshops, and leisure activities related to the department.</li><li>Work collaboratively with the team of receptionists, fitness instructors, and other Spa department members to create an excellent work environment and team spirit.</li><li>Follow departmental, safety, and hygiene policies and procedures.</li></ul><br>Qualifications<br><br><ul><li>High School Diploma</li><li>Minimum 2 years' experience in Hospitality Industry preferably in a 5 star luxury resort.</li><li>Fluent in spoken English.</li><li>Flexible and friendly personality.</li><li>Familiar with Spa Software operation and Micros.</li></ul><br>Additional Information<br><br><ul><li>Opportunity to join the first Raffles in Bahrain</li><li>Employee benefit card offering discounted rates in Accor worldwide</li><li>Learning programs through our Academies</li><li>Opportunity to develop your talent and grow within your property and across the world!</li><li>Ability to make a difference through our Corporate Social Responsibility activities.</li></ul> </div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<br>Company Description<br><br><p>Introducing Raffles Al Areen Palace Bahrain, an extraordinary addition to Raffles Hotel's renowned portfolio. This ultra-luxury property offers a unique experience as "The Palace of the Secret Garden." With 78 private pool villas ranging from 1 to 3 bedrooms, Raffles Al Areen Palace Bahrain redefines luxury hospitality in Bahrain. Our spacious villas, starting from 400 sqm, feature private pools and jacuzzis, providing guests with ultimate relaxation and privacy. Our dedicated team of Raffles Legendary Butlers ensures exceptional service and attention to detail, creating unforgettable moments for each guest. Conveniently located just 40 minutes from the airport and 30 minutes from the City Center, Raffles Al Areen Palace Bahrain offers easy access to Exhibition World Bahrain, Bahrain International Circuit (BIC), and the Al Dana Amphitheater, making it an ideal choice for cultural, entertainment, and business destinations.</p><br><br>Job Description<br><br><ul><li>All the assigned villas must be cleaned as per housekeeping standard</li><li>Ensure that our Accor Hotel’s values are being practiced/demonstrated in our daily interactions with our colleagues and external guests.</li><li>Ensure to keep professional and amicable interactions with all the departments in the resort and to each individual regardless of their job levels.</li><li>Ensure that all maintenance issues raised daily (work orders) and liaise with Housekeeping supervisor to make sure the requested jobs are attended put the resort standard.</li><li>Follow-up any pending maintenance issues from engineering department not exceeding a day.</li><li>Communicate with Housekeeping coordinator or supervisor regarding the status of the villas at all times.</li><li>All the vacant villa must keep vacant clean inspect status throughout the day .</li><li>Ensure the cleanliness of guest villas and public areas are uttermost important and this is 100% responsibility of housekeeping team.</li><li>Understand daily movements, schedule tasks, events and special requests.</li><li>Ensure all the guest requests and preferences are attended within 10 minutes without any delay.</li><li>Understand the operational demands, urgencies and priorities while working on villa attendant shift.</li><li>Maintain quality and the standard of the housekeeping service at all time without compromising.</li></ul><br>Qualifications<br><br><ul><li>Prior experience as housekeeping attendant.</li><li>Writing, reading & oral proficiency in the English language</li><li>Must be well presented and professionally groomed at all times</li><li>Team player with strong interpersonal skills and attention to detail</li></ul><br>Additional Information<br><br><ul><li>Opportunity to join the first Raffles in Bahrain</li><li>Employee benefit card offering discounted rates in Accor worldwide</li><li>Learning programs through our Academies</li><li>Opportunity to develop your talent and grow within your property and across the world!</li><li>Ability to make a difference through our Corporate Social Responsibility activities.</li></ul> </div>
<p><h4>Company description</h4>
<p>Welcome to the award-winning five-star Mövenpick Hotel Bahrain, located adjacent to Bahrain International Airport, with a magnificent view of the sprawling lagoon and less than 10 minutes away from downtown city centre of Manama, the capital of Kingdom of Bahrain.</p>
<p>The hotel offers 97 luxury hotel rooms and 10 suites with state-of-the-art facilities and amenities. Our 5 star hotel went through a complete transformation, including restaurants and bars as well as rooms and suites.</p>
<p>Silk's restaurant is all day dining, offering international cuisine and theme nights. Gallery lounge is located in the high ceiling natural light glass lobby, serving French pastries, high tea and Swiss Mövenpick coffee and delights. While Xenia bar and lounge is offering exotic cocktails and bar food with live night entertainment daily. Mövenpick Hotel Bahrain is well known for its award-winning Friday Brunch.</p>
<p>The award-winning European Rimal spa features 12 treatment rooms, including single treatment suites, one double female suite and two traditional Turkish hammam suites with their own steam rooms and heated wet tables. Rimal Spa is the only spa that offers non-surgical CACI Synergy machines in the Kingdom. All treatment rooms are designed to the highest standards and have private showers.</p>
<p>Mövenpick Hotel Bahrain is a place to experience world-class luxury hospitality, blended with Arabian tradition and a touch of Swiss that makes our guests feel at home in one of the most attractive and friendly destinations in the Gulf Region.</p>
<h4>Job description</h4>
<ul>
<li>Ensure the safety of all guests at the pool</li>
<li>Monitor activities and respond quickly in case of emergencies</li>
<li>Enforce safety rules and regulations</li>
<li>Provide first aid when required</li>
<li>Maintain cleanliness and organization of the poolside area</li>
</ul>
<h4>Qualifications</h4>
<p>This position exists to maintain swimmer safety. Lifeguards monitor water conditions and guest behavior, enforcing safety rules and paying close attention to swimmer activities and behavior.</p>
<h4>What is in it for you</h4>
<ul>
<li>Employee benefit card offering discounted rates in Accor worldwide for you and your family</li>
<li>Learning programs through our Academies designed to sharpen your skills</li>
<li>Ability to make a difference through our Corporate Social Responsibility programs</li>
</ul>
<h4>Additional information</h4>
<h4>Why work for Accor?</h4>
<p>When you become one of our Heartists®, you will also be a member of the Accor group with all the benefits that brings. The ALL Heartists® program is the benefits program dedicated to Accor Heartists®. It provides employees with the opportunity to enjoy living life to its fullest throughout the year, thanks to preferential rates in hotels and exclusive discounts with a wide range of partners (travel, gourmet, wellness, shopping).</p></p><p></p>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<br>Company Description<br><br><p>Welcome to the award-winning five-star Mövenpick Hotel Bahrain, located adjacent to Bahrain International Airport, with a magnificent view of the sprawling lagoon and less than 10 minutes away from downtown city centre of Manama, the capital of Kingdom of Bahrain. </p><br><p>The hotel offers 97 luxury hotel rooms and 10 suites with state-of-art facilities and amenities. Our 5 star hotel went through a complete transformation; including restaurants and bars as well as rooms and suites.</p><br><p>Silk's restaurant is all day dining, offering international cuisine and theme nights. Gallery lounge is located in the high ceiling natural light glass lobby, serving French pastries, high tea and Swiss Mövenpick coffee and delights. While Xenia bar and lounge is offering exotic cocktails and bar food with live night entertainment daily. Mövenpick Hotel Bahrain is well known for its award-winning Friday Brunch.</p><br><p>The award-winning European Rimal spa, features 12 treatment rooms, including single treatment suites, one double female suite and two traditional Turkish hammam suites with their own steam rooms and heated wet tables. Rimal Spa is the only spa that offers non-surgical CACI Synergy machines in the Kingdom. All treatment rooms are designed to the highest standards and have private showers. </p><br><p>Mövenpick Hotel Bahrain is a place to experience world-class luxury hospitality, blended with Arabian tradition and a touch of Swiss that makes our guests feel at home in one of the most attractive and friendly destinations in the Gulf Region.</p><br><br>Job Description<br><br><p>• Ensure the safety of all guests at the pool <br>• Monitor activities and respond quickly in case of emergencies<br>• Enforce safety rules and regulations<br>• Provide first aid when required<br>• Maintain cleanliness and organization of the poolside area</p><br><br>Qualifications<br><br><p>This position exists to maintain swimmer safety. Lifeguards monitor water conditions and guest behavior, enforcing safety rules and paying close attention to swimmer activities and behavior.</p><br><p><strong>What is in it for you:</strong></p><br><ul><li>Employee benefit card offering discounted rates in Accor worldwide for you and your family</li><li>Learning programs through our Academies designed to sharpen your skills</li><li>Ability to make a difference through our Corporate Social Responsibility programs</li></ul><br>Additional Information<br><br><p><strong>Why work for Accor?</strong></p><br><p>When you become one of our Heartists®, you will also be a member of the Accor group with all the benefits that brings. The ALL Heartists® program is the benefits program dedicated to Accor Heartists®. It provides employees with the opportunity<br>to enjoy living life to its fullest throughout the year, thanks to preferential rates in hotels and exclusive discounts with a wide range of partners (travel, gourmet, wellness, shopping…).</p><br> </div>
<p>The Relationship Manager is responsible to generate new business by identifying and acquiring potential customers, as well as retaining existing clients within the commercial and SME sectors as part of the departmental objectives and the relationship management strategy, contributing to the achievement of revenue and targets. Additionally, development of strategies to expand customer relationships, improve client satisfaction, and drive business growth. Drive profitable revenue and volume growth by focusing on new customer acquisition, deepening existing customer relationships, and cross-selling products to increase the company's customer share. Perform an annual review of the CSME portfolio in accordance with department review guidelines. Manage and service customer relationships within the CSME, engaging with customers to uncover needs and offer suitable products, services, and solutions from the full range of CSME offerings. Meet, visit, and regularly call clients to discuss and identify their requirements in line with the department's calling program. Gather and analyze necessary documentation, prepare a comprehensive credit application report, and proactively follow up to manage the process until disbursement. Conduct due diligence in accordance with the company s corporate governance and regulatory requirements. Deliver high-quality customer service and maintain a customer-centric approach by addressing client needs and providing excellent service at all times. Ensure proper handover procedures during planned leaves, ensuring a seamless transition and continuity of service for clients. Take ownership and responsibility for tasks or projects assigned by the Line Manager, ensuring objectives are met. Manage the defaulted accounts, implementing appropriate measures to prevent further escalations. Ensure consistent compliance with CBB rules and regulations, as well as company policies and the code of conduct to maintain organizational integrity. The Employee must adhere to all company s Employee Code of Conduct guidelines. Perform any other tasks assigned by the manager to support team operations and business objectives.</p><p><strong>Desired Candidate Profile</strong></p><p><strong>Qualification :</strong> Education A minimum of BSc. in Business, Finance, or any related field. Experience A minimum of Three years of experience in the same field. With a higher education degree, less number of years of experience may be considered. Simultaneously, lower education degree with extensive experience may be considered.</p><p><strong>Certificates and Licenses - Competencies :</strong></p><p><strong>Core Competencies</strong></p><ul><li>Strong verbal and written communication skills to clearly convey complex information to both internal and external stakeholders.</li><li>Works proactively with colleagues, sharing knowledge, resources, and support to achieve team and organizational objectives.</li><li>Adapt to change, embrace challenges, stay resilient under pressure, and maintain a positive attitude to achieve goals.</li><li>Strong analytical and critical thinking abilities to resolve issues efficiently and effectively in complex, high-pressure situations.</li><li>Able to uphold ethical standards, make transparent decisions, follow legal requirements, and treat others with fairness and respect.</li></ul><p><strong>Technical/Role-Specific Competencies</strong></p><ul><li>Strong business development and portfolio management expertise to drive profitable revenue growth through new client acquisition, relationship deepening, and cross-selling of CSME products.</li><li>Advanced credit analysis and review capability to conduct new and annual portfolio reviews, perform due diligence, assess financial performance, and prepare comprehensive credit applications through to disbursement.</li><li>Relationship management and advisory skills to proactively engage clients, identify business needs, and deliver tailored CSME products and solutions that enhance customer value and retention.</li><li>Project coordination and execution proficiency to manage assigned initiatives, meet departmental targets, and collaborate effectively with internal and external stakeholders within set timelines.</li><li>Risk management and compliance expertise to monitor defaulted accounts, implement preventive measures to avoid escalation, and ensure full adherence to CBB regulations and Commercial & SME policies.</li></ul>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<br>Company Description<br><br><p>Welcome to the award-winning five-star Mövenpick Hotel Bahrain, located adjacent to Bahrain International Airport, with a magnificent view of the sprawling lagoon and less than 10 minutes away from downtown city centre of Manama, the capital of Kingdom of Bahrain. </p><br><p>The hotel offers 97 luxury hotel rooms and 10 suites with state-of-art facilities and amenities. Our 5 star hotel went through a complete transformation; including restaurants and bars as well as rooms and suites.</p><br><p>Silk's restaurant is all day dining, offering international cuisine and theme nights. Gallery lounge is located in the high ceiling natural light glass lobby, serving French pastries, high tea and Swiss Mövenpick coffee and delights. While Xenia bar and lounge is offering exotic cocktails and bar food with live night entertainment daily. Mövenpick Hotel Bahrain is well known for its award-winning Friday Brunch.</p><br><p>The award-winning European Rimal spa, features 12 treatment rooms, including single treatment suites, one double female suite and two traditional Turkish hammam suites with their own steam rooms and heated wet tables. Rimal Spa is the only spa that offers non-surgical CACI Synergy machines in the Kingdom. All treatment rooms are designed to the highest standards and have private showers. </p><br><p>Mövenpick Hotel Bahrain is a place to experience world-class luxury hospitality, blended with Arabian tradition and a touch of Swiss that makes our guests feel at home in one of the most attractive and friendly destinations in the Gulf Region.</p><br><br>Job Description<br><br><p>Chef de Partie in a kitchen's specific section by preparing ingredients, cooking, and plating dishes to meet quality and presentation standards. Key responsibilities include maintaining cleanliness and hygiene in the section, managing ingredients, minimizing food waste, training junior staff, and supporting overall kitchen operations and menu consistency</p><br><br>Qualifications<br><br><ul><li>Diploma from Hospitality Management / Culinary school preferred or equivalent</li><li>Additional certification(s) in Food & Beverage will be an advantage</li><li>Minimum 1 year of experience in managing food production & culinary operations in a hotel</li><li>Excellent reading, writing and oral proficiency in English language</li><li>Ability to speak other languages and basic understanding of local languages will be an advantage</li></ul><br>Additional Information<br><br><p><strong>Why work for Accor?</strong></p><br><p>When you become one of our Heartists®, you will also be a member of the Accor group with all the benefits that brings. The ALL Heartists® program is the benefits program dedicated to Accor Heartists®. It provides employees with the opportunity<br>to enjoy living life to its fullest throughout the year, thanks to preferential rates in hotels and exclusive discounts with a wide range of partners (travel, gourmet, wellness, shopping…).</p><br> </div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<br>Company Description<br><br><p>Welcome to the award-winning five-star Mövenpick Hotel Bahrain, located adjacent to Bahrain International Airport, with a magnificent view of the sprawling lagoon and less than 10 minutes away from downtown city centre of Manama, the capital of Kingdom of Bahrain. </p><br><p>The hotel offers 97 luxury hotel rooms and 10 suites with state-of-art facilities and amenities. Our 5 star hotel went through a complete transformation; including restaurants and bars as well as rooms and suites.</p><br><p>Silk's restaurant is all day dining, offering international cuisine and theme nights. Gallery lounge is located in the high ceiling natural light glass lobby, serving French pastries, high tea and Swiss Mövenpick coffee and delights. While Xenia bar and lounge is offering exotic cocktails and bar food with live night entertainment daily. Mövenpick Hotel Bahrain is well known for its award-winning Friday Brunch.</p><br><p>The award-winning European Rimal spa, features 12 treatment rooms, including single treatment suites, one double female suite and two traditional Turkish hammam suites with their own steam rooms and heated wet tables. Rimal Spa is the only spa that offers non-surgical CACI Synergy machines in the Kingdom. All treatment rooms are designed to the highest standards and have private showers. </p><br><p>Mövenpick Hotel Bahrain is a place to experience world-class luxury hospitality, blended with Arabian tradition and a touch of Swiss that makes our guests feel at home in one of the most attractive and friendly destinations in the Gulf Region.</p><br><br>Job Description<br><br><p>Chef de Partie in a kitchen's specific section by preparing ingredients, cooking, and plating dishes to meet quality and presentation standards. Key responsibilities include maintaining cleanliness and hygiene in the section, managing ingredients, minimizing food waste, training junior staff, and supporting overall kitchen operations and menu consistency</p><br><br>Qualifications<br><br><ul><li>Diploma from Hospitality Management / Culinary school preferred or equivalent</li><li>Additional certification(s) in Food & Beverage will be an advantage</li><li>Minimum 1 year of experience in managing food production & culinary operations in a hotel</li><li>Excellent reading, writing and oral proficiency in English language</li><li>Ability to speak other languages and basic understanding of local languages will be an advantage</li></ul><br>Additional Information<br><br><p><strong>Why work for Accor?</strong></p><br><p>When you become one of our Heartists®, you will also be a member of the Accor group with all the benefits that brings. The ALL Heartists® program is the benefits program dedicated to Accor Heartists®. It provides employees with the opportunity<br>to enjoy living life to its fullest throughout the year, thanks to preferential rates in hotels and exclusive discounts with a wide range of partners (travel, gourmet, wellness, shopping…).</p><br> </div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<br>Company Description<br><br><p>Introducing Raffles Al Areen Palace Bahrain, an extraordinary addition to Raffles Hotel's renowned portfolio. This ultra-luxury property offers a unique experience as "The Palace of the Secret Garden." With 78 private pool villas ranging from 1 to 3 bedrooms, Raffles Al Areen Palace Bahrain redefines luxury hospitality in Bahrain. Our spacious villas, starting from 400 sqm, feature private pools and jacuzzis, providing guests with ultimate relaxation and privacy. Our dedicated team of Raffles Legendary Butlers ensures exceptional service and attention to detail, creating unforgettable moments for each guest. Conveniently located just 40 minutes from the airport and 30 minutes from the City Center, Raffles Al Areen Palace Bahrain offers easy access to Exhibition World Bahrain, Bahrain International Circuit (BIC), and the Al Dana Amphitheater, making it an ideal choice for cultural, entertainment, and business destinations.</p><br><br>Job Description<br><br><ul><li>Assist the Chef de Partie and Pastry Chef in the daily preparation and production of pastries, desserts, cakes, breads, and bakery items.</li><li>Prepare mise en place and ensure all ingredients are properly measured, prepared, and available for production.</li><li>Follow standardized recipes, portion sizes, presentation standards, and quality specifications.</li><li>Assist with the preparation and decoration of cakes, pastries, desserts, chocolates, and other pastry products.</li><li>Ensure all products are presented attractively and consistently according to Mövenpick standards.</li><li>Maintain proper food storage, labeling, dating, and stock rotation according to <strong>FIFO</strong> principles.</li><li>Check the quality and freshness of ingredients before use and report any concerns to the Chef de Partie or Pastry Chef.</li><li>Maintain cleanliness and organization of workstations, equipment, refrigerators, and storage areas.</li><li>Follow all food safety, HACCP, hygiene, and health & safety procedures at all times.</li><li>Minimize food waste and use ingredients efficiently while maintaining product quality.</li><li>Assist with daily inventory checks and report shortages or damaged products.</li><li>Ensure pastry equipment and tools are used correctly and safely.</li><li>Support the team during buffets, banquets, events, and high-volume service periods.</li><li>Coordinate effectively with other kitchen sections to ensure smooth service and timely production.</li><li>Follow all hotel policies, procedures, and departmental standards.</li><li>Participate in training and continuously develop pastry and culinary skills.</li><li>Perform any other reasonable duties assigned by the Executive Chef, Executive Pastry Chef, or Kitchen Management.</li></ul><br>Qualifications<br><br><ul><li><strong>Western deserts / Has experience with cake decorating</strong></li><li>Previous experience in pastry department for a 5 Star Hotel is required. </li><li>Passion for culinary </li><li>Familiar with Hygiene and HACCP Standards </li></ul><br>Additional Information<br><br><ul><li>Opportunity to join the first Raffles in Bahrain</li><li>Employee benefit card offering discounted rates in Accor worldwide</li><li>Learning programs through our Academies</li><li>Opportunity to develop your talent and grow within your property and across the world!</li><li>Ability to make a difference through our Corporate Social Responsibility activities.</li></ul> </div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<br>Company Description<br><br><p>Introducing Raffles Al Areen Palace Bahrain, an extraordinary addition to Raffles Hotel's renowned portfolio. This ultra-luxury property offers a unique experience as "The Palace of the Secret Garden." With 78 private pool villas ranging from 1 to 3 bedrooms, Raffles Al Areen Palace Bahrain redefines luxury hospitality in Bahrain. Our spacious villas, starting from 400 sqm, feature private pools and jacuzzis, providing guests with ultimate relaxation and privacy. Our dedicated team of Raffles Legendary Butlers ensures exceptional service and attention to detail, creating unforgettable moments for each guest. Conveniently located just 40 minutes from the airport and 30 minutes from the City Center, Raffles Al Areen Palace Bahrain offers easy access to Exhibition World Bahrain, Bahrain International Circuit (BIC), and the Al Dana Amphitheater, making it an ideal choice for cultural, entertainment, and business destinations.</p><br><br>Job Description<br><br><ul><li><p>Demonstrate strong knowledge of menu items, ingredients, garnishes, and preparation methods to confidently assist guests with recommendations and inquiries.</p><br></li><li><p>Greet guests warmly and provide professional, personalized in-room food and beverage service with attention to detail and timeliness.</p><br></li><li><p>Set up, present, and serve meals according to departmental standards, ensuring proper table settings, presentation, and portion control.</p><br></li><li><p>Respond to guest enquiries and requests promptly while actively promoting additional F&B services and identifying upselling opportunities.</p><br></li><li><p>Maintain cleanliness, hygiene, and proper organization of trolleys, workstations, equipment, and storage areas at all times.</p><br></li><li><p>Follow food safety and HACCP standards rigorously to ensure guest safety and compliance.</p><br></li><li><p>Handle the collection and breakdown of used dishes, trays, and trolleys efficiently and discreetly after each meal service.</p><br></li><li><p>Report guest feedback, complaints, and irregularities to management and follow up as required to ensure guest satisfaction.</p><br></li><li><p>Support other F&B outlets during busy periods as needed, demonstrating flexibility and teamwork.</p><br></li><li><p>Safely operate and drive a buggy for the timely delivery and collection of in-villa dining orders across the property, adhering to all safety and traffic regulations.</p><br></li><li><p>Take full responsibility for Destination Dining setups, including outdoor or special location arrangements, and create memorable “WOW Experiences” for guests through personalized touches and exceptional service.</p><br></li></ul><br>Qualifications<br><br><ul><li><p>Minimum 1–2 years experience as an In-Room Dining Waiter or F&B Server in a 5-star luxury hotel or resort</p><br></li><li><p>Excellent English communication skills; additional languages are a plus</p><br></li><li><p>Ability to lift trays/trolleys and work outdoors in heat</p><br></li><li><p>Strong knowledge of menu ingredients, wine pairing, and upselling techniques</p><br></li></ul><br>Additional Information<br><br><ul><li>Opportunity to join the first Raffles in Bahrain</li><li>Employee benefit card offering discounted rates in Accor worldwide</li><li>Learning programs through our Academies</li><li>Opportunity to develop your talent and grow within your property and across the world!</li><li>Ability to make a difference through our Corporate Social Responsibility activities.</li></ul> </div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<br>Company Description<br><br><p>Introducing Raffles Al Areen Palace Bahrain, an extraordinary addition to Raffles Hotel's renowned portfolio. This ultra-luxury property offers a unique experience as "The Palace of the Secret Garden." With 78 private pool villas ranging from 1 to 3 bedrooms, Raffles Al Areen Palace Bahrain redefines luxury hospitality in Bahrain. Our spacious villas, starting from 400 sqm, feature private pools and jacuzzis, providing guests with ultimate relaxation and privacy. Our dedicated team of Raffles Legendary Butlers ensures exceptional service and attention to detail, creating unforgettable moments for each guest. Conveniently located just 40 minutes from the airport and 30 minutes from the City Center, Raffles Al Areen Palace Bahrain offers easy access to Exhibition World Bahrain, Bahrain International Circuit (BIC), and the Al Dana Amphitheater, making it an ideal choice for cultural, entertainment, and business destinations.</p><br><br>Job Description<br><br><ul><li>Supervise and coordinate daily operations of the assigned F&B outlet.</li><li>Lead and guide F&B Attendants to ensure smooth and efficient service.</li><li>Welcome guests, assist with seating arrangements, and ensure a personalized dining experience.</li><li>Monitor service standards, food presentation, and guest satisfaction throughout operations.</li><li>Take food and beverage orders accurately and ensure proper service sequence is followed.</li><li>Handle guest requests, feedback, and complaints professionally and promptly.</li><li>Conduct pre-service briefings and ensure team readiness before each shift.</li><li>Coordinate with the kitchen, bar, and other departments to ensure seamless service delivery.</li><li>Assist in upselling menu items, promotions, and hotel facilities to maximize revenue opportunities.</li><li>Ensure cleanliness, hygiene, and proper setup of dining areas before, during, and after service.</li><li>Monitor inventory, operating equipment, and service supplies to ensure availability and proper usage.</li><li>Assist in training and coaching new team members on service standards and procedures.</li><li>Ensure compliance with hotel policies, brand standards, and food safety regulations.</li></ul><br>Qualifications<br><br><ul><li>Minimum <strong>2–3 years of experience</strong> in Food & Beverage service, in a 5-star hotel.</li><li>Previous experience as an F&B Captain, Team Leader, or similar supervisory role is preferred.</li><li>Strong knowledge of restaurant service procedures and guest handling.</li><li>Excellent communication and leadership skills.</li><li>Good command of <strong>English</strong> (spoken and written); additional languages are an advantage.</li><li>Strong customer service orientation and ability to handle guest concerns professionally.</li><li>Ability to work under pressure in a fast-paced environment.</li><li>Good understanding of hygiene, sanitation, and safety standards.</li><li>Professional appearance with strong attention to grooming standards</li></ul><br>Additional Information<br><br><ul><li>Opportunity to join the first Raffles in Bahrain</li><li>Employee benefit card offering discounted rates in Accor worldwide</li><li>Learning programs through our Academies</li><li>Opportunity to develop your talent and grow within your property and across the world!</li><li>Ability to make a difference through our Corporate Social Responsibility activities.</li></ul> </div>
<h2 class="h5">Job description</h2>
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<br>Company Description<br><br><p>Introducing Raffles Al Areen Palace Bahrain, an extraordinary addition to Raffles Hotel's renowned portfolio. This ultra-luxury property offers a unique experience as "The Palace of the Secret Garden." With 78 private pool villas ranging from 1 to 3 bedrooms, Raffles Al Areen Palace Bahrain redefines luxury hospitality in Bahrain. Our spacious villas, starting from 400 sqm, feature private pools and jacuzzis, providing guests with ultimate relaxation and privacy. Our dedicated team of Raffles Legendary Butlers ensures exceptional service and attention to detail, creating unforgettable moments for each guest. Conveniently located just 40 minutes from the airport and 30 minutes from the City Center, Raffles Al Areen Palace Bahrain offers easy access to Exhibition World Bahrain, Bahrain International Circuit (BIC), and the Al Dana Amphitheater, making it an ideal choice for cultural, entertainment, and business destinations.</p><br><br>Job Description<br><br><ul><li>Greet guests at the limousine and ensure that they are escorted safely to their Hotel room.</li><li>Greet guests on arrival at the hotel and conduct check-in and registration procedures.</li><li>Check suites prior to guest check-in to ensure they are clean, properly equipped and in high standard of maintenance.</li><li>Implement and maintain guest guest recognition program.</li><li>Handle guests complaints, inquiries, and comments, log them and initiate appropriate action and follow-up.</li><li>Maintain an up to date files and information on tours, sightseeing and points of general interest and make the necessary bookings when requested.</li><li>Conduct inspection of the public areas of the main lobby ensuring high standard of cleanliness and maintenance and initiating appropriate action where necessary.</li><li>Upsell all hotel rooms, spa, gallery and F&B outlets.</li><li>Entertain guests when appropriate.</li><li>Assist the cashiers with guest billing procedures.</li><li>Ensure that guest check out arrangements are in order, and to bid guests farewell.</li><li>Carry out administrative requirements as directed. </li></ul><br>Qualifications<br><br><ul><li>Contributes to the morale and team spirit of the hotel by maintaining effective relationships with colleagues.</li><li>Performs additional duties as directed by supervisors.</li><li>Makes appropriate suggestions and recommendations to supervisors for the general improvement of the hotel.</li><li>Is fully conversant with al health and safety, fire and emergency procedures.</li><li>Maintains a high standard of personal hygiene, dress, uniform, and body language.</li><li>Is polite and professional in any situation where the image or reputation of the hotel is represented.</li><li>Attends meetings and training as required by supervisors.</li><li>Ensures that all activities are carried out honestly, ethically and within the parameters of local law.</li><li>Interacts with guests actively soliciting feedback.</li></ul><br>Additional Information<br><br><ul><li>Opportunity to join the first Raffles in Bahrain</li><li>Employee benefit card offering discounted rates in Accor worldwide</li><li>Learning programs through our Academies</li><li>Opportunity to develop your talent and grow within your property and across the world!</li><li>Ability to make a difference through our Corporate Social Responsibility activities.</li></ul> </div>
<p>We are Reckitt Home to the world's best loved and trusted hygiene, health, and nutrition brands. Our purpose defines why we exist: to protect, heal and nurture in the relentless pursuit of a cleaner, healthier world. We are a global team united by this purpose. Join us in our fight to make access to the highest quality hygiene, wellness, and nourishment a right and not a privilege. Supply Our supply chain is the backbone of our business. It's how we get our trusted products to people all over the world, safely and efficiently. And it's our talented and passionate teams that make this happen. If you're looking for a career in supply chain, there's no better place to be than Reckitt. We offer a variety of exciting opportunities in all areas of the supply chain, from planning and procurement to manufacturing and logistics. You could join our Global Supply Planning team to develop and implement our global supply strategy, or work with our Procurement Centre of Excellence team to negotiate and manage our supplier relationships. Our Manufacturing Excellence team help us improve the efficiency, quality and safety of our manufacturing operations, and our Logistics Excellence team develop new and innovative ways to distribute our products to customers. About the role Your responsibilities The experience we're looking for The skills for success What we offer With inclusion at the heart of everything we do, working alongside our four global Employee Resource Groups, we support our people at every step of their career journey, helping them to succeed in their own individual way. We invest in the wellbeing of our people through parental benefits, an Employee Assistance Program to promote mental health, and life insurance for all employees globally. We have a range of other benefits in line with the local market. Through our global share plans we offer the opportunity to save and share in Reckitt's potential future successes. For eligible roles, we also offer short-term incentives to recognise, appreciate and reward your work for delivering outstanding results. You will be rewarded in line with Reckitt's pay for performance philosophy. Equality We recognise that in real life, great people don't always 'tick all the boxes'. That's why we hire for potential as well as experience. Even if you don't meet every point on the job description, if this role and our company feels like a good fit for you, we still want to hear from you. All qualified applicants will receive consideration for employment without regard to age, disability or medical condition; colour, ethnicity, race, citizenship, and national origin; religion, faith; pregnancy, family status and caring responsibilities; sexual orientation; sex, gender identity, gender expression, and transgender identity; protected veteran status; size or any other basis protected by appropriate law.</p><p><strong>Desired Candidate Profile</strong></p><p><br></p>
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