Job description
Responsibilities and Duties
- Provide various types of therapeutic and aesthetic treatment sessions.
- Engage with guests during treatment sessions and adjust techniques based on their needs and comfort.
- Ensure compliance with all spa standards and procedures.
- Promote specialized spa programs and sell them to guests.
- Oversee all aspects of spa operations, including product knowledge and retail sales skills.
- Deliver body treatment services using appropriate tools and products.
- Assess guest needs and inquire about any health concerns that may affect service prior to treatment.
- Stay updated on the latest techniques and therapeutic styles related to the field.
- Accompany guests from the reception to treatment rooms.
- Prepare and organize the treatment area, ensuring its readiness and cleanliness.
Skills
- Certification or accredited training in massage therapy, aesthetics, or a related health field.
- Excellent communication and customer service skills.
- Strong knowledge of various treatment techniques and body therapies.
- Ability to promote and sell spa services and products.
- Professional appearance and demeanor.
- Adherence to hygiene, safety standards, and customer satisfaction protocols.