Job Description

Roles & Responsibilities

What We Need From You

Design and develop scalable IP network and ISP infrastructure solutions to support business growth and technology strategy.

Prepare and review High-Level Designs (HLD), Low-Level Designs (LLD), technical specifications, and implementation guidelines for new services, network expansions, and technology refresh initiatives.

Lead network planning activities, including capacity forecasting, traffic analysis, technology evaluation, and infrastructure lifecycle planning.

Develop technical requirements, Statements of Work (SoW), Bills of Quantities (BoQ), and Requests for Proposal (RFP/RFI) documentation, and participate in the technical evaluation and selection of vendor solutions.

Prepare CAPEX/OPEX estimates, budget forecasts, and business cases to support annual investment planning and strategic initiatives.

Establish and maintain IP network architecture standards, engineering guidelines, and design governance to ensure consistency, scalability, resilience, and security.

Govern IP network operations by reviewing network performance, capacity utilization, availability, incidents, problem trends, and operational KPIs, and recommend continual improvement initiatives.

Define operational acceptance criteria and ensure new network solutions are fully operationally ready before handover to the Operations team.

Collaborate with Technology, Cybersecurity, Business, Marketing, PMO, Procurement, and other stakeholders to design and deliver new network services and solutions.

Manage technical engagements with vendors, consultants, and service providers throughout the planning, procurement, implementation, and acceptance lifecycle.

Evaluate emerging technologies, industry trends, and best practices, providing recommendations for network evolution and modernization.

Promote automation and process optimization by identifying opportunities to streamline engineering, planning, and governance activities through scripting and automation tools.

Ensure all network designs and solutions comply with organizational security policies, regulatory requirements, and industry best practices, incorporating security-by-design principles.

Develop, maintain, and periodically review network architecture documentation, standards, procedures, technical roadmaps, and engineering documentation.

Provide technical leadership and governance during project implementation, testing, commissioning, and operational handover.

Education and Experience

Bachelor’s degree in computer science, computer engineering, communication engineering, or any related field.

CCNA, or IP networks related professional certification preferred.

CCNP Routing & Switching experience is preferable.

3–5 years of experience in IP and ISP  network planning, design, or engineering within a telecommunications operator or Internet Service Provider (ISP).

Exposure to IP Technical expertise in all areas of IP and ISP and capacity and CDN service providers.

Skills and Knowledge

Good understanding of networking concepts (routing, switching, security..etc).

Good understanding in L2, L3 networks

Good understanding on both IPv4 and IPv6

Good understanding of firewall, VPN and proxy policies

Excellent organizational, communication and troubleshooting skills.

Be willing to work in a team.

Desired Candidate Profile

• Participate in the design, implementation, testing, operation and maintenance Zain Bahrain IP network.
• Work in a team environment with shared responsibilities for new projects assigned to the IP Networks team.
• Liaise with other Technology, Business and Marketing teams to assist in the design, delivery and operations of new products and solutions.
• Manage the relationship with vendors and service providers engaged to provide networking products, services or support as required.
• Analyze statistics, logs and alarms from network monitoring systems to maintain network health and take preventive and corrective actions as appropriate.
• Assist the IP Networks senior Engineers in network capacity forecasts and planning of upgrades.
• Automate repetitive tasks where appropriate using scripting techniques.
• Research and keep abreast on new technologies.
• Assist in the upkeep of proper documentation.
• Work on various tools and technologies related to ISP and IP network systems.
• Work on Internal LAN and WAN networks.
• Work on various security platforms such as firewalls, VPN, IPS, Proxies..etc
• Carry out the above duties outside office hours where deemed necessary.
• Carry out the above duties with security-in-mind.
• Perform any other related duties as assigned or needed.

Education and Experience

• Bachelor s degree in computer science, computer engineering, communication engineering, or any related field.
• CCNA, or related professional certification preferred.
• CompTIA Network+
• CCNP Routing & Switching is preferable.
• 3+ years of experience in the same area in the Telecom field.
• Exposure to IP Technical expertise in all areas of IP and security networks is preferable.

Skills and Knowledge

• Proven track record in designing and executing customer life-cycle strategies, retention programs and personalized campaigns.
• Experienced in managing cross-functional projects and leading teams toward revenue or churn reduction targets.
• Strong analytical skills with the ability to interpret data and translate insights into actionable strategies.
• Proficiency in campaign management tools and BI/Analytics platforms.
• Excellent communication, presentation and reporting skills.
• Problem solving and decision-making abilities with a data driven and customer-centric mindset.