KEY RESPONSIBILITIES, ACCOUNTABILITIES AND ACTIVITIES General • Operate industrial washing, drying, pressing and finishing equipment safely and efficiently. • Sort linen, towels, uniforms and guest garments by fabric type, colour and care label instructions prior to washing. • Set and monitor machine cycles, temperatures and chemical dosing to ensure correct care and hygiene. • Inspect items for stains, damage or wear; apply appropriate pre-treatment or remediation and escalate irreparable items. • Fold, press and package laundered items to presentation standards and deliver to designated departments on schedule. • Maintain accurate records of laundry volumes, chemical usage, machine run-times and maintenance logs. • Report equipment faults, maintenance needs and supply shortages promptly to the supervisor; assist with minor preventative maintenance. • Follow correct handling and storage procedures for chemicals; adhere to Safety Data Sheet (SDS) guidance and PPE requirements. • Maintain a clean, organised and safe laundry area; comply with hygiene, safety and environmental policies (including correct disposal of wastewater/chemicals where applicable). • Assist with linen stock counts, inventory management, and prepare discard/replacement reports for damaged or worn items. • Work within assigned shifts, support cross?team tasks during peak periods and participate in training as required.

BACKGROUND, QUALIFICATIONS & EXPERIENCE Qualifications • Bachelor’s degree in Business Administration, Supply Chain Management, Secondary school certificate or equivalent; vocational training in laundry/housekeeping is an advantage. • Minimum 1–2 years’ experience in a laundry or housekeeping role; hospitality experience preferred. • Basic literacy in English to read labels, instructions and safety data sheets. • Valid local work permit/visa and any required health/medical clearances. Skills • Hands-on experience operating commercial/industrial laundry equipment. • Knowledge of fabric types, care labels, washing temperatures and appropriate treatments. • Familiarity with laundry chemicals, dosing systems and safe handling procedures. • Good attention to detail and a quality-first mindset. • Physical fitness and ability to lift and move heavy loads safely. • Time management skills to meet output targets in a fast-paced environment. • Teamwork and reliability; ability to follow instructions and work independently when required. • Basic record-keeping and simple numeracy skills.