Operate and maintain a computerized system (Opera) for responding, coordinating and tracking sales enquiries, bookings and availability.
Meet prospective clients for show arounds for weddings, private and corporate functions Ensure a prompt and professional response and follow up on sales enquiries
Generate quotations for prospective bookings and timely follow ups Liaise with clients in relation to coordinating the key details of their events
Coordinating with the operations team in relation to existing and new bookings Monitor, coordinate and communicate event bookings, ensuring accuracy of billing information
Meet and greet all clients during the event phase and ensure the smooth running of it Managing of customer feedback including responding to guest complaints and problems relating to weddings and events
Attend workshops, exhibitions and promotional events where required Work closely with the other member of the events team
Recognize and maximize revenue opportunities by up selling and offer enhancements to create outstanding events Adhere to Health & Safety and other company procedures
Job Type: Full-time
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