Job Responsibilities:

• Assist the Retail Manager in overseeing day-to-day operations of retail outlet.
• Supervise retail staff and provide guidance and training when necessary.
• Ensure excellent customer service standards are maintained at all times.
• Monitor sales performance and implement strategies to achieve sales targets.
• Manage inventory levels, conduct stock assessments, and reorder products as needed.
• Collaborate with marketing team to plan and execute promotions and marketing campaigns.
• Handle customer inquiries, complaints, and feedback in a professional manner.
• Assist in analyzing market trends and competitor activities to identify opportunities for growth.

Skills

Essential Qualifications:

• Bachelor's degree in Business Administration, Retail Management, or related field.
• Strong communication and leadership skills.
• Excellent organizational and multitasking abilities.
• Proven experience in retail operations.
• Knowledge of inventory management and sales techniques.
• Ability to work effectively in a fast-paced environment.

Desired Experience:

• Prior experience in retail management roles.
• Experience in the hospitality or FMCG is a plus.
• Demonstrated success in driving sales and achieving targets.