Jobs / Customer Service Jobs / Customer Service Representative

Customer Service Representative

UAE - Dubai United Arab Emirates
Employment: Full Time
  • Understand the demand of consumers to provide timely service and solutions.
  • Provide accurate, valid and complete information by using the right methods/tools.
  • Ensure resolving doubts and queries of customers by providing accurate and suitable information within set deadlines.
  • Maintain a systematic list of all customer data consisting of interactions, documents, and other relevant details.
  • Interact with the senior management to understand updated organizational policies and new products.
  • Collaborate with the technical team to solve ongoing issues with a product or service.

Skills

  • Prior work exposure in the field of customer support and service.
  • Familiarity with CRM systems and practices.
  • Strong phone handling skills and active listening.
  • Portraying impressive communication and interpersonal skills with good command of professional vocabulary.
  • Good time management and organizational skills that contribute to a rise in overall productivity.
  • Fluent in operating the latest computer software and online tools.
Apply on the Job Website
Post date: 3 March 2024
Publisher: Bayt
Post date: 3 March 2024
Publisher: Bayt