Job description

Responsible for verifying that all revenue of the hotel has been properly received and accounted for by the Front Office and Food & Beverage outlets, prepare daily revenue journal/report and post to Finance System. Ensure all revenue (including any taxes) is properly valued, accounted and discrepancies reported timely for corrective action. Responsible for ensuring proper review, timely processing and communications of all guests billing and the collection thereof, in accordance with the Wyndham Hotel Group policies and procedures.

• Collect all checklist from Front Office, mainly night audited Opera and Micros reports.

  
  

• Check all Food & Beverage outlets, Store, sales dockets and folios are in numerical order and inform financial controller.

  
  

• Check and ensure that Food & Beverage, Store, sales reports ties with Micros.

  
  

• Check all miscellaneous vouchers, Mini Bar charges, housekeeping bills, laundry bills, telephone charges, paid outs, cash and credit card receipts are properly processed by the Front Office into Opera Express.

  
  

• Ensure all house use and complementary room use has been properly approved.

  
  

• Check appropriateness of posting of rebates. Alert Financial Controller if rebate is suspicious.

  
  

• Verify the room rates charged.

  
  

• Invoicing

  
  

• Account receivable task assigned by Financial Controller

  
  

• Prepare daily revenue journal/report (including contracted out bubbles) and checking against the Guest Ledgers/Front Office Reports. Investigate any variances and discrepancies. Distribute daily reports to relevant department

  
  

• Prepare month-end Telephone report from Call accounting system.

  
  

• Incorporate Forecast outlook and budget into revenue journals.

  
  

• Alert for any discrepancies and inappropriateness of posting by Front Office and Outlets. Alert Financial Controller whenever necessary.

  
  

• Fill in for General Accountant during his/her absence.

  
  

• Assist in the preparation and posting of month-end journal and monthly stock-take.

  
  

• Participate in the preparation of budgets, re-forecasts and three-month outlook.

  
  

• Assist in monitoring of operating department’s compliance to corporate and internal policies and procedures, and to recommend new policies and procedures where necessary.

  
  

• Assist in monthly stock-take and inventory evaluation.

  
  

• Ensure that Total hotel revenue is posted and maintained correctly

  
  

• Specific tasks and improvement identified by Financial Controller; inter-personal and communication skills to work closely with Employees and adopt an open communication with all related parties, and problem-solving skills to make decision logically and confront problems encountered in matured manner.

  
  

• Assist in areas as specified by Financial Controller.

  
  

• Maintain a sense of urgency with whatever task is required.

  
  

• Attend and comprehend all information discussed at the briefing sessions. If unsure, ask questions until, you are sure. Assist team members if they are having trouble comprehending as well.

  
  

• Self-evaluate performance areas for improvement and propose training requirements on a continuous basis to the accountant.

  
  

• Personal - work effectively in the team, interact with department and hotel Employee in a professional and positive manner to foster good rapport, promote team spirit and ensure effective communication.