Job Description

Roles & Responsibilities

As a Food and Beverage Team Member, you ll be integral to our front-of-house operations. This role encompasses a variety of responsibilities including serving guests, managing reservations, preparing and serving drinks, and ensuring a welcoming environment. Whether you re a Waitress/Waiter, Host/Hostess, or Bartender, your role is crucial in delivering high-quality service and enhancing our guests overall experience.

What is in it for you:

• Engage in conservation efforts and help preserve wildlife.
• Enjoy sustainable adventures with exclusive rewards.
• Celebrate locality and heritage in a vibrant community.
• Advance your career with global development opportunities.
• Drive change through impactful social initiatives.
• Collaborate with a passionate, innovative team.

Key Responsibilities:

For Waitress/Waiter:

• Greet and seat guests in a friendly and professional manner.
• Take and accurately record food and beverage orders.
• Serve food and beverages promptly, ensuring quality and presentation standards are met.
• Handle guest inquiries and resolve complaints with a positive attitude.
• Maintain a clean and organized work area.
• Collaborate with kitchen and bar staff to ensure timely and accurate service.
• Follow health and safety regulations at all times.

For Host/Hostess:

• Welcome and greet guests as they enter the restaurant/bar.
• Manage reservations and assign tables based on availability and guest preferences.
• Provide accurate wait times and manage guest seating efficiently.
• Maintain a friendly and professional demeanor throughout each guest interaction.
• Handle guest inquiries and concerns in a timely and courteous manner.
• Coordinate with waitstaff and management to ensure smooth service operations.

For Bartender:

• Maintain a clean and organized bar area.
• Check identification to verify the legal drinking age of guests.
• Engage with guests to create a memorable experience and provide recommendations.
• Handle cash and credit transactions accurately.
• Restock and replenish bar supplies as needed.

Desired Candidate Profile

• Previous experience in a Food & Beverage role is an advantage.
• Excellent communication and interpersonal skills.
• Fluent in English, both spoken and written; Arabic language skills are an added advantage.
• Ability to work in a fast-paced island resort environment and effectively manage multiple tasks.
• Strong attention to detail and a commitment to delivering exceptional guest service.
• Flexibility to work various shifts, including evenings, weekends, and public holidays.