Job Responsibilities:

• Oversee daily operations of the hotel and ensure all departments are running smoothly
• Manage hotel staff and provide leadership, training, and guidance
• Ensure guest satisfaction by addressing any issues or concerns in a timely and effective manner
• Develop and implement strategies to increase hotel revenue and profitability
• Monitor and maintain hotel facilities to ensure a safe and welcoming environment for guests
• Manage budget and expenses to achieve financial goals
• Collaborate with marketing team to promote the hotel and attract new guests
• Ensure compliance with hotel policies, procedures, and regulations

Skills

Essential Qualifications:

• Bachelor's degree in Hospitality Management or related field
• Proven experience in hotel management or related role
• Strong leadership and communication skills
• Excellent organizational and time-management abilities
• Ability to problem solve and make decisions under pressure
• Attention to detail and customer-oriented mindset

Desired Experience:

• Previous experience managing a hotel or resort
• Experience with budgeting, financial planning, and revenue management
• Knowledge of hospitality industry trends and best practices
• Experience working with diverse teams and managing conflicts
• Proficiency in hotel management software and Microsoft Office suite