Job description

Overview Of The Role:

• The Operations Associate is integral to ensuring efficient operational functions within the store. The role focuses on cash office management, stock management, store maintenance, and back-office operations. It is vital for supporting cash-related processes, managing inventory counts, and maintaining effective communication flows. The position demands compliance with company standards, helping optimize operations and enhancing overall store performance.

What You Will Do:

Cash Office Management

• Record cash collections and manage petty cash.
• Track invoices and ensure accuracy in all cash-related tasks.
• Ensure all cash-related processes adhere to company policies.

Communication & Reporting

• Assist in managing the flow of information between different teams.
• Generate reports using SAP, BI, and Tableau to track store performance.

Store Operations

• Support back-office operations to ensure smooth running of the store.
• Assist with stock management on the sales floor, ensuring products are well-stocked and displayed.

Store Maintenance & Procurement

• Help maintain a clean and organized store environment.
• Assist in ordering supplies and managing store resources.

Stock Management

• Help with inventory counts to ensure accurate stock records.
• Assist with receiving new shipments and organizing stock.
• Utilize stock loss result, stock record reports, and knowledge of processes/SOP to maintain accuracy.

Skills

Required Skills To Be Successful:

• Retail operational experience, particularly in administrative roles.
• Proficiency in SAP, BI, and Tableau for reporting.
• Excellent organizational skills and attention to detail.
• Strong communication skills for effective team collaboration.

What Qualifies You For The Role:

• Experience in retail operations or similar administrative roles.
• Strong organizational skills and attention to detail.
• Good communication skills and ability to work with different teams.
• Basic knowledge of SAP, BI, and Tableau.
• Ability to follow safety protocols and adhere to store policies.