Job Description

Roles & Responsibilities

The Auto Finance Officer will be responsible on processing customer requests for internal financing options and securing financing from banks for vehicle purchases. The Auto Finance Officer should have a good background in finance, excellent communication skills, and the ability to work effectively in a fast-paced environment.

Responsibilities

• Process customer requests for internal financing options, including reviewing credit applications, verifying customer information.
• Communicate with customers to explain financing options, terms, and conditions, ensuring they have a clear understanding of the process.
• Collaborate with sales teams to provide accurate and timely information regarding financing options available to customers.
• Liaise with banks and financial institutions to secure financing for customers' vehicle purchases.
• Prepare necessary documentation for loan applications, ensuring accuracy and completeness.
• Negotiate loan terms and interest rates with banks on behalf of customers.
• Stay updated on current lending rates, loan programs, and industry trends in automotive financing.
• Ensure compliance with all applicable laws, regulations, and internal policies related to financing activities.
• Provide exceptional customer service by addressing inquiries, resolving issues, and maintaining positive relationships with customers throughout the financing process.
• Follow up with sales executives if a customer isn t met by Auto Finance Coordinator to obtain necessary details.
• Ensure comprehensive customer information is provided for all applications (in-house deals, NOC requests, or Hold payments).
• Coordinate with sales admin to monitor compliance with deal approval terms and conditions.
• Prepare a weekly report on the number of in-house deals initiated, bank deals, and relevant reports for approved customers.
• Submit thorough and well-written in-house applications after meeting customers and gathering information.

Desired Candidate Profile

Qualifications

• Bachelor's degree in finance, accounting, or a related field.
• Proven experience in finance or accounting roles within the automotive industry.
• Experience in a dealership setting is highly desirable.
• Good knowledge of financial principles, practices, and regulations related to automotive financing.
• Excellent communication skills with the ability to explain complex financial concepts to customers in a clear and concise manner.
• Strong attention to detail and accuracy.
• Ability to work independently as well as collaboratively with cross-functional teams.
• Strong negotiation and relationship-building skills.
• Ability to multitask and prioritize workload in a fast-paced environment.
• Problem solving ability alongside having the initiative to produce a better output throughout work tasks & duties.
• Ability to meet deadlines.