Job Description

Roles & Responsibilities

The Personal Assistant is responsible for supporting the manager by handling correspondence and phone inquiries, scheduling meetings and appointments, preparing documents or reports, and maintaining an organized filing system for efficient information management.

Organize and oversee the day-to-day operations of the manager's professional and personal affairs to guarantee the provision of high-quality support.

Manage schedules for effective time management, coordinate activities, prioritize appointments and adjust schedules when needed.

Follow up on business trips and expenses of department members.

Manage, prioritize, screen and monitor the manager s correspondence, such as calls, emails, posts, and fax, ensuring timely responses.

Collect and research information on assigned matters, producing reports as required.

Maintain an efficient filing system to ensure accurate documentation.

Attend senior-level meetings and record meeting minutes for future reference.

Desired Candidate Profile

• Fluency in English. Fluency in French is a plus.
• Proficiency in MS Office.
• Bachelor's degree in a related field.
• Zero to one years of experience in a similar role.
• Customer Focus: Builds strong customer relationships and delivers customer-centric solutions. For example, keeps in contact with customers to ensure problems are resolved, or to improve customer service. Studies customer feedback and emerging customer needs and uses these to determine some creative new ideas.
• Plans and Aligns: Plans and prioritizes work to meet commitments aligned with organizational goals. For example, adopts a sequence of activities that allows for optimal efficiency and effective coordination with others. Makes skillful use of resources and support to deliver efficient, high-quality work.
• Communicates Effectively: Develops and delivers multi-mode communications that convey a clear understanding of the unique needs of different audiences. For example, listens attentively and takes an interest. Keeps others well informed; conveys information clearly, concisely, and professionally when speaking or writing.
• Collaborates: Builds partnerships and works collaboratively with others to meet shared objectives. For example, learns how to operate as a team player, contributing actively to the group's efforts. Seeks others' inputs, appreciates their contributions; offers to help when the need is clear.
• Situational Adaptability: Adapts approach and demeanor in real time to match the shifting demands of different situations. For example, finds out which situations call for flexibility and responds accordingly; seeks and listens to others' input and feedback on how to adapt approach to changing situations.