Job Description
Roles & Responsibilities
As a Cigar Sommelier at Raffles Al areen palace Bahrain, you are responsible to ensure that the cigar list is up to date at all times with correct vintages. Able to pair and suggest cigars/wines/spirits that will complement the menu items to deliver an excellent Guest and Member experience. Specifically, you will be responsible for performing the following tasks to the highest standards:
Have a thorough knowledge of the Cigar, Food and Beverage menu that is served in the Cigar lounge
Create and develop a PAR stock based on sustainable cigar program and guest preferences building a cigar database
Create a relationship with suppliers (cigars/beverage) to create theme nights & promotions based on cigars.
Assist in maintaining and improving the Cigar lounge standards of service in selling and serving the Cigars.
Ensure the cigar list is up to date at all times with correct vintages.
Able to pair and suggest cigars/wines/spirits that will complement the menu items.
Assist guests with their cigar selection and upsell with wines/spirits.
To actively train staff in cigar knowledge, upselling and pairing.
Pass information which is beneficial to the team so that the Guest Profile can be maintained in relation to favourite wines/spirits and cigar vintages.
Desired Candidate Profile
Experience and qualifications as Sommelier
Very good knowledge of Cigars
Strong organizational and multitasking skills with the ability to perform well in a fast-paced environment and under pressure remaining calm, professional, efficient, detail-oriented, attentive and patient.
Active listening and effective communication skills.
Team spirit and the right attitude.
Fluent written and oral communication in English.