Job Description
Roles & Responsibilities
Skills
- Minimum experience required: 4+ years.
- Provide Level 1 support for incidents and service requests.
- Troubleshoot hardware, software, and network issues.
- Administer user accounts, devices, and business applications.
- Monitor SLA compliance and ticket assignment.
- Support onboarding and technical documentation activities.
Desired Candidate Profile
Skills
- Minimum experience required: 4+ years.
- Provide Level 1 support for incidents and service requests.
- Troubleshoot hardware, software, and network issues.
- Administer user accounts, devices, and business applications.
- Monitor SLA compliance and ticket assignment.
- Support onboarding and technical documentation activities.