Company Description
Tivoli Bilaj Al Jazayer Bahrain Resort and Avani Bilaj Al Jazayer Bahrain Resort are looking for passionate, dynamic, and service-driven individuals to join our Pre-Opening team. Set along Bahrain’s stunning west coast, our resorts offer an inspiring work environment where luxury hospitality meets warm Arabian hospitality.
We offer exciting career opportunities, professional development, and the chance to be part of two internationally renowned hotel brands. If you are motivated, guest-focused, and eager to grow your career in hospitality, we would love to hear from you.
Be part of something exceptional. Be part of our team.
Job Description
We are seeking an experienced, detail-oriented, and inspiring Executive Housekeeper to lead the Housekeeping department during the pre-opening and launch of Tivoli Bilaj Al Jazayer Bahrain Resort and Avani Bilaj Al Jazayer Bahrain Resort.
In this key leadership role, you will be responsible for establishing housekeeping standards, procedures, and teams that deliver immaculate presentation, comfort, and cleanliness across both resorts. Your expertise will ensure that every guest space reflects the luxury, warmth, and brand identity of Tivoli and Avani from day one.
Key Responsibilities
Lead the pre-opening setup of the Housekeeping department, including SOPs, workflows, brand standards, and operating procedures.
Ensure exceptional levels of cleanliness, hygiene, and presentation across guest rooms, public areas, back-of-house, and laundry operations.
Recruit, train, and develop a high-performing housekeeping team in collaboration with the Hotel Manager and HR.
Establish and manage departmental schedules and rosters to meet operational needs and budget targets.
Conduct regular inspections to ensure brand standards, quality control, and guest expectations are consistently met.
Manage housekeeping inventories, linen, uniforms, cleaning supplies, and equipment, ensuring cost control and proper stock levels.
Coordinate closely with Front Office, Engineering, and other departments to ensure seamless room readiness and guest satisfaction.
Handle guest requests, feedback, and complaints related to housekeeping promptly and professionally.
Ensure compliance with health, safety, and environmental regulations and sustainability initiatives.
Prepare and maintain accurate reports related to staffing, productivity, costs, and operational performance.
This position is ideal for a hands-on leader with strong pre-opening experience who is passionate about creating flawless guest environments and building a motivated, service-driven housekeeping team.
Qualifications
To be successful in this role you will have:
- Minimum 2+ years of experience at a manager level within a hotel environment
- Exceptional people management skills, with the ability to lead and motivate a diverse team
- Excellent written and verbal communication skills.
- Exceptional customer service skills and an unwavering positive attitude.
- Understanding of Trust accounting
- A passion for delivering exceptional, proactive customer service.
- Excellent written and verbal communication skills
- Availability to work a variety of shifts, including weekends and public holidays if required.
Additional Information
Join our positive and vibrant team and be rewarded with these team benefits:
- Highly competitive salary
- 50% discounts on accommodation across all Minor Hotel brands
- 20% team member’s friend and family discount on accommodation across all Minor Hotel brands
Our people drive the success of our business, so we will invest in your skills to allow you to grow and progress through your career. You'll feel at home as part of a close team who thrive on delivering exceptional guest experiences and working in a company focused on ensuring the best workplace culture.