Overview

We are seeking a motivated Sales professional to drive online e-commerce growth and engagement via WhatsApp and other digital channels. This full-time role is ideal for a university graduate seeking an internship-to-full-time opportunity within a dynamic, customer-focused environment in Bahrain. You will collaborate cross-functionally to convert online inquiries into orders, build lasting client relationships, and contribute to revenue and brand growth.

About the Company

Our company operates at the intersection of e-commerce and digital customer engagement, delivering seamless online shopping experiences for diverse product lines. We emphasize data-driven decision making, excellent customer service, and innovative use of social and messaging platforms to expand reach and optimize sales funnels.

Key Responsibilities

• Manage and optimize online product listings across e-commerce platforms, ensuring accuracy, attractive visuals, and compelling descriptions.
• Proactively engage customers via WhatsApp, chat widgets, and social media to answer inquiries, provide product recommendations, and drive conversions.
• Assist with order processing, payment collection, and coordination with logistics to ensure timely delivery and order accuracy.
• Track sales metrics, monitor performance against targets, and report insights to the sales and marketing teams.
• Support promotional campaigns, discount codes, and seasonal campaigns to maximize online revenue.
• Collaborate with customer service to resolve issues, handle returns, and maintain high customer satisfaction scores.
• Maintain up-to-date product knowledge, pricing, and availability; stay informed about market trends and competitors’ activities.
• Assist in building a customer relationship management (CRM) process, segmenting audiences, and nurturing leads through the sales funnel.

Qualifications and Requirements

• Bachelor’s degree from a recognized university.
• Strong interest in e-commerce, digital marketing, and social selling; internship-to-full-time pathway available.
• Excellent written and verbal communication skills in English; Arabic proficiency is a plus.
• Basic familiarity with e-commerce platforms (e.g., storefront CMS, marketplaces) and WhatsApp business tools.
• Analytical mindset with the ability to interpret data and translate it into actionable sales tactics.
• Customer-centric approach with strong problem-solving abilities and attention to detail.
• Proactive, organized, and able to work independently as well as in a team environment.

Required Skills

• Digital communication and proposing solutions via messaging channels
• Basic e-commerce operations and order management
• CRM usage and lead nurturing concepts
• Time management and prioritization under targets
• Team collaboration and cross-functional coordination

Benefits and Perks

• Competitive internship stipend with potential for full-time conversion
• Comprehensive training on e-commerce tools and WhatsApp-based sales tactics
• Exposure to multi-channel sales strategy and data-driven optimization
• Collaborative, inclusive work culture and opportunities for professional growth
• Performance-based incentives and recognition programs