We are looking for a Business Analyst to join a well-known Islamic Bank in Bahrain. The role focuses on supporting digital transformation initiatives, enhancing customer experience, and ensuring seamless delivery of banking solutions. Key Responsibilities Collaborate with stakeholders to gather, document, and analyze business requirements for digital banking projects. Analyze customer journeys and propose enhancements for mobile and internet banking platforms Translate business needs into detailed user stories and acceptance criteria with technical details. Work closely with UX/UI teams to ensure customer-centric design Support AI banking initiatives by identifying use cases and data requirements Conduct gap analysis and propose process improvements to optimize efficiency. Maintain product/project/test documentation and ensure alignment with regulatory requirements Facilitate sprint planning, backlog grooming, and cross-functional collaboration. Discussing with the stakeholders to align on the requirements and priorities.
Qualifications & Requirements Bachelor’s degree in computer science, Information systems or a related field. A Master’s degree or MBA is a plus.3–5 years of hands-on experience as a Business Analyst, preferably in the banking or fintech industry
Required Skills & Competencies:Analytical Thinking Strong ability to interpret and improve business processes, systems, and applications. Effective Communication Exceptional written and verbal skills for interfacing with a wide range of stakeholders. Problem Solving Proven capacity to identify root issues and propose effective, innovative solutions. Technical Fluency Familiarity with databases and the software development lifecycle; ability to collaborate effectively with IT teams. Industry Expertise Knowledge of the banking sector, with a particular focus on digital and internet banking products and services. Project Management Basics Understanding of methodologies such as Agile or Scrum to support project planning and execution.
Preferred Qualifications:Certifications: CBAP (Certified Business Analysis Professional) or equivalent. Technical Know-how Exposure to programming languages and database management tools is a plus.