A Project management and consultancy management conglomerate is seeking to recruit a Head of Operations to oversee the strategic and operational direction of their organisation and its subsidiaries.

Reporting Line: Chairman and Board of Directors

Responsibilities

• Set the organisation business plan based on Board objectives
• Set, review and approve departments KPIs
• Oversee the day-to-day operations of all departments and resolve any issues
• Manage the business development efforts, attending meetings, negotiating deals and ensuring effective service is provided
• Establish the policies and procedures of the organisation
• Identify any inefficient processes, and develop improvement plans
• Improve operational management systems, processes and best practices
• Monitor department's compliance with the quality management system and local regulations
• Formulate strategic and operational objectives
• Oversee project deliverables
• Team management
• Examine financial data and use them to improve profitability
• Manage budgets and forecasts
• Support the finance team in pricing projects and associated per hour charges
• Manage company profitability

Qualifications

• Minimum of a Bachelors degree from a recognized organization
• Minimum of 15 years of experience with at least 10 years of management experience
• Experience in handling multi-million project deals
• Experience in consultancy project deals
• Excellent verbal and written communication skills
• Excellent problem solving skills