Job Responsibilities:
- Welcome guests in a warm and friendly manner
- Assist in seating arrangements and reservations
- Take guests' orders and communicate them to the kitchen staff
- Ensure a smooth flow of service by coordinating with servers
- Answer guest inquiries and provide accurate information about the restaurant and menu
- Handle guest concerns or complaints with professionalism
- Maintain cleanliness and organization of the hostess stand and lobby area
- Work collaboratively with the restaurant team to deliver exceptional customer service
- Adhere to health and safety regulations at all times
Skills
Essential Qualifications:
- Excellent communication and interpersonal skills
- Customer-oriented approach with a positive attitude
- Ability to work well under pressure in a fast-paced environment
- Strong organizational skills and attention to detail
- Basic knowledge of restaurant operations and dining etiquette
Desired Experience:
Minimum of 2 years experience as a Hostess in a restaurant setting
Maximum of 5 years experience demonstrating proficiency in guest service