Company Description
"Why work for Accor?
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/
Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS"
Job Description
What you will be doing:
Reporting to the Talent & Culture Manager, responsibilities and essential job functions include but are not limited to the following:
- The ability to possess a high level of professionalism and integrity while maintaining the confidentiality of the department
- Perform and maintain all administrative functions and duties such as phone coverage, filing, mail, ordering, etc.
- Offer day to day support to the Talent & Culture team
- Assist colleagues & Leaders with basic Talent & Culture questions
- Run quarterly filing audits
- Maintain all office materials
- Maintain and distribute all documents, forms and correspondence throughout the Hotel.
- Audit and process all Time Off Request Forms and Employee Action Forms
- Ensure the hotel monthly attendance record is completed checked and submitted on time.
- Maintain monthly turnover reports
- Process and maintain confidential information and to properly document information for payroll purposes, i.e. new hire personal information, wage changes, termination, etc.
- Promote a positive Colleague culture through an environment that encourages open communication, trust, mutual respect and fun
- Assist with Hotel functions and monthly Talent and Culture colleague events
- Assist with recruitment process coordination, scheduling, screening, advertising and new hire onboarding
- Assist with the pre-employment process including, completing reference checks and background checks
- Keep the HR system information accurate and up-to-date.
- Welcome new colleagues and check in them properly (labor contract, ID card, welcome letter, name tag etc.), assist the leaving colleagues with check-out process.
Qualifications
Your experience and skills include:
- Proficient in computer programs, Microsoft Office (excel, word, PowerPoint, etc.)
- Requires knowledge of Human Resources operation, policies, and procedures
- Prior hospitality experience is a plus
- Organizational and communication skills are required
- Ability to communicate both verbally and written in English.
- Ability to write reports, business correspondence, and procedure manuals.
- Ability to effectively present information and respond to questions from managers, clients, customers, and vendors.
- Ability to communicate to customers in a professional, business-like manner.
- Ability to multi-task and work well under pressure
- Ability to work cohesively as part of a team while setting and completing individual deadlines
- Ability to focus attention on guest needs, remaining calm and courteous at all time.